Page 9 - Safety information
Safety information CAUTION—POTENTIAL INJURY: See the enclosed Safety Sheet before making any cable or electrical connection. Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. C...
Page 10 - Learning about the printer; Thank you for choosing this printer!; Finding information about the printer
Learning about the printer Thank you for choosing this printer! We've worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks. To get the most ...
Page 11 - Selecting a location for the printer
What are you looking for? Find it here The latest supplemental information, updates, and technicalsupport: • Documentation • Driver downloads • Live chat support • E-mail support • Telephone support Lexmark Support Web site— http://support.lexmark.com Note: Select your region, and then select your p...
Page 12 - Printer configurations; Basic model
1 2 3 4 5 1 Rear 300 mm (12 in.) 2 Right side 200 mm (8 in.) 3 Front 300 mm (12 in.) 4 Left side 12.7 mm (0.5 in.) 5 Top 300 mm (12 in.) Printer configurations Basic model The following illustration shows the printer front with its basic features or parts: Learning about the printer 12
Page 15 - Configured models; Understanding the printer control panel
Configured models The following illustration shows the printer configured with an optional drawer: 1 Front door release button 2 Paper stop 3 Standard exit bin 4 Printer control panel 5 System board door 6 Standard 250-sheet tray (Tray 1) 7 Optional 250- or 550-sheet drawer (Tray 2) 8 Multipurpose f...
Page 18 - Using the standard exit bin and paper stop
Item Description 1 Keypad Enter numbers or symbols if the display screen has a field that accepts these entries. Using the standard exit bin and paper stop The standard exit bin holds up to 150 sheets of 20 lb paper. It collects print jobs facedown. The standard exit binincludes a paper stop that ke...
Page 20 - Installing internal options; Memory cards; Firmware cards; Accessing the system board to install internal options
Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you...
Page 21 - Installing a memory card
2 Use the following illustration to locate the appropriate connector. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. 1 Ethernet connector...
Page 24 - Installing a flash memory or firmware card
Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may beinstalled, but the connectors are interchangeable. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memo...
Page 25 - Installing hardware options
4 Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. 5 Close the system board door. Installing hardware options Installing a 250- or 550-sheet drawer CAUTION—POTENTIAL I...
Page 28 - Attaching cables
Attaching cables 1 Connect the printer to a computer or a network. • For a local connection, use a USB or parallel cable. • For a network connection, use an Ethernet cable. 2 Connect the power cord to the printer first and then to a properly grounded wall outlet. 1 Ethernet port 2 USB port Warning—P...
Page 29 - Verifying printer setup; Printing a menu settings page; Printing a network setup page
Verifying printer setup Printing a menu settings page Print a menu settings page to review the current menu settings and to verify if the printer options are installedcorrectly. Note: If you have not made any menu item settings changes yet, then the menu settings page lists all the factory default s...
Page 30 - Setting up the printer software; Installing printer software; For Macintosh users; Using the World Wide Web; Updating available options in the printer driver; For Windows users
Setting up the printer software Installing printer software A printer driver is software that lets the computer communicate with the printer. The printer software is typicallyinstalled during the initial printer setup. For Windows users 1 Close all open software programs. 2 Insert the Software and D...
Page 31 - In Mac OS X version 10.5 or later; Setting up wireless printing; Information you will need to set up the printer on a wireless
4 Click the Install Options tab. 5 Under Available Options, add any installed hardware options. 6 Click Apply . For Macintosh users In Mac OS X version 10.5 or later 1 From the Apple menu, choose System Preferences . 2 Click Print & Fax . 3 Select the printer, and then click Options & Suppli...
Page 32 - Installing the printer on a wireless network (Windows)
• Security Method —There are three basic options for Security Method: – WEP key If your network uses more than one WEP key, enter up to four in the provided spaces. Select the key currentlyin use on the network by selecting the Default WEP Transmit Key. or – WPA or WPA2 passphrase WPA includes encry...
Page 34 - Installing the printer on a wireless network (Macintosh); Prepare to configure the printer
Installing the printer on a wireless network (Macintosh) Prepare to configure the printer 1 Locate the printer MAC address on the sheet that shipped with the printer. Write the last six digits of the MACaddress in the space provided below: MAC address: ___ ___ ___ ___ ___ ___ 2 Connect the power cab...
Page 35 - Configure the printer for wireless access; Configure your computer to use the printer wirelessly
Configure the printer for wireless access 1 Type the name of your network (SSID) in the appropriate field. 2 Select Infrastructure as your Network Mode if you are using a wireless router. 3 Select the type of security you use to protect your wireless network. 4 Enter the security information necessa...
Page 36 - Installing the printer on a wired network
3 Click + . 4 Select the printer from the list. 5 Click Add . In Mac OS X version 10.4 and earlier 1 From the Finder desktop, choose Go > Applications . 2 Double-click the Utilities folder. 3 Locate and double-click Printer Setup Utility or Print Center . 4 From the Printer List, choose Add . 5 S...
Page 39 - Saving paper and toner; Using recycled paper; Use both sides of the paper; Place multiple pages on one sheet of paper
Minimizing your printer's environmental impact Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impacton the environment. We design with the environment in mind, engineer our packaging to reduce materials, andprovide collection and recycl...
Page 40 - Avoid paper jams; Saving energy; Reducing printer noise
Avoid paper jams Carefully select and load paper to avoid paper jams. For more information, see “Avoiding jams” on page 123. Saving energy Using Eco-Mode Use Eco-Mode to quickly select one or more ways to reduce your printer's environmental impact. Note: See the table for the multiple settings that ...
Page 41 - Adjusting Power Saver; Using the Embedded Web Server
Choose To On (Text/Graphics) Note: This setting is best suited for printing text and line graphics. Reduce printer noise. • Print jobs are processed at one-half the normalprocessing speed. • Printer engine motors do not start until a job is ready toprint. There is a short delay before the first page...
Page 42 - Using the printer control panel; Recycling; Recycling Lexmark products
Using the printer control panel 1 Make sure the printer is on and Ready appears. 2 Press . 3 Press the up or down arrow button until Settings appears, and then press . 4 Press the up or down arrow button until General Settings appears, and then press . 5 Press the up or down arrow button until Timeo...
Page 43 - Returning Lexmark cartridges for reuse or recycling
Returning Lexmark cartridges for reuse or recycling The Lexmark Cartridge Collection Program diverts millions of Lexmark cartridges from landfills annually by makingit both easy and free for Lexmark customers to return used cartridges to Lexmark for reuse or recycling. One hundredpercent of the empt...
Page 44 - Setting the paper size and type; Specify a unit of measure
Loading paper and specialty media This section explains how to load the 250- and 550-sheet trays and the multipurpose feeder. It also includesinformation about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the paper size and type 1 Make sure that ...
Page 45 - Loading trays
6 Press the up or down arrow button until appears next to the correct unit of measure, and then press . Submitting selection appears, followed by the Universal Setup menu. 7 Press and release until Ready appears. Specify the paper height and width Defining a specific height and width measurement for...
Page 49 - Using the multipurpose feeder; Opening the multipurpose feeder
6 Insert the tray. 7 If the paper type you loaded differs from the type that was previously loaded in the tray, then change the PaperSize/Type setting from the printer control panel Paper menu. Using the multipurpose feeder You may want to use the multipurpose feeder when you print on different size...
Page 51 - Loading the multipurpose feeder
Loading the multipurpose feeder 1 Squeeze the tab located on the right width guide, and move the guides out fully. 2 Prepare the paper or specialty media for loading. • Flex sheets of paper or paper labels back and forth to loosen them, and then fan them. Do not fold or creasethe paper or labels. St...
Page 54 - Linking and unlinking trays; Linking trays
5 Slide the paper gently into the multipurpose feeder until it comes to a stop. Paper should lie flat in themultipurpose feeder. Make sure the paper fits loosely in the multipurpose feeder and is not bent or wrinkled. 6 From the printer control panel, set the Paper Size and Paper Type. Linking and u...
Page 55 - Creating a custom name for a paper type; Assigning a customer paper type name to a tray
Creating a custom name for a paper type If the printer is on a network, you can use the Embedded Web Server to define a name other than Custom Type <x>for each of the custom paper types that are loaded. 1 Type the printer IP address into the address field of your Web browser. Note: If you do n...
Page 57 - Paper guidelines; Paper characteristics; Weight; Curl
Paper and specialty media guidelines Paper and specialty media are paper, card stock, envelopes, paper labels, and transparencies. A number of itemsmust be considered concerning the selection of paper and specialty media before printing. This chapter providesinformation on making selections and cari...
Page 58 - Grain direction; Fiber content; Unacceptable paper; Selecting paper
Condition paper before printing by storing it in its original wrapper in the same environment as the printer for 24 to48 hours before printing. Extend the time several days if the storage or transportation environment is very differentfrom the printer environment. Thick paper may also require a long...
Page 59 - Selecting preprinted forms and letterhead; Using recycled paper and other office papers; Storing paper
Selecting preprinted forms and letterhead Use these guidelines when selecting preprinted forms and letterhead: • Use grain long for 60–90 g/m 2 (16–24 lb) paper. • Use only forms and letterhead printed using an offset lithographic or engraved printing process. • Avoid papers with rough or heavily te...
Page 60 - capacities; Paper types and weights supported by the printer
• Store individual packages on a flat surface. • Do not store anything on top of individual paper packages. Supported paper sizes, types, weights, and capacities The following tables provide information on standard and optional paper sources, the types of paper they support,and capacities. Note: For...
Page 61 - Paper sizes supported by the printer
Paper type Standard250-sheet tray (Tray 1) Standard oroptional250-sheet tray (Tray 2) Optional550-sheet tray (Tray 2) Multipurposefeeder Duplex path 1 Single-sided paper labels are supported for occasional use. It is recommended to print 20 or fewer pages of paper labels a month. Vinyl, pharmacy, an...
Page 62 - Paper tray capacities
Paper size Dimensions Standard250-sheettray (Tray 1) Standard oroptional250-sheettray (Tray 2) Optional550-sheettray (Tray 2) Multipurposefeeder Duplexpath Universal 3 76.2 x 127 mm(3 x 5 in.) up to216 x 356 mm(8.5 x 14 in.) B5 Envelope 176 x 250 mm(6.9 x 9.8 in.) X X X X C5 Envelope 162 x 229 mm(6....
Page 63 - Printing a document
Printing This chapter covers printing, printer reports, and job cancelation. Selection and handling of paper and specialtymedia can affect how reliably documents print. For more information, see “Avoiding jams” on page 123 and “Storingpaper” on page 59. Printing a document Printing a document 1 Load...
Page 64 - Printing on specialty media; Tips on using letterhead
Printing on specialty media Tips on using letterhead Page orientation is important when printing on letterhead. Use the following table to determine which direction toload the letterhead: Source or process Print side Paper orientation • Standard 250-sheettray • Optional 250-sheettray • Optional 550-...
Page 66 - Tips on using labels; Tips on using card stock
Tips on using labels Print samples on the labels being considered for use before buying large quantities. Note: Use only paper label sheets. Vinyl, pharmacy, and dual-sided labels are not supported. For detailed information on label printing, characteristics, and design, see the Card Stock & Lab...
Page 67 - Holding jobs in the printer; Printing confidential and other held jobs; For Windows Users
Printing confidential and other held jobs Holding jobs in the printer When sending a job to the printer, you can specify that you want the printer to hold the job in memory until youstart the job from the printer control panel. All print jobs that can be initiated by the user at the printer are call...
Page 69 - Printing information pages; Printing a font sample list
Printing information pages For more information on printing information pages, see “Printing a menu settings page” on page 29 and “Printinga network setup page” on page 29. Printing a font sample list To print samples of the fonts currently available for your printer: 1 Make sure the printer is on a...
Page 70 - Canceling a print job; Canceling a print job from the printer control panel; Canceling a print job from the computer
Canceling a print job Canceling a print job from the printer control panel If the job is formatting or already printing, and Cancel a job appears on the first line of the display: 1 Press the up or down arrow button until Cancel appears. A list of jobs appears. 2 Press the up or down arrow button un...
Page 72 - Understanding printer menus; Menus list
Understanding printer menus Menus list Paper Menu Reports Network/Ports Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Universal Setup Menu Settings Page Device Statistics Network Setup Page Wireless Setup Page Profiles List Netware ...
Page 73 - Paper menu; Default Source menu
Paper menu Default Source menu Menu item Description Default Source Tray <x> MP Feeder Manual Paper Manual Env Sets a default paper source for all print jobs Notes: • From the Paper menu, Configure MP must be set to Cassette in order forMP Feeder to appear as a menu setting. • Tray 1 is the fa...
Page 76 - Configure MP menu; Substitute Size menu; Paper Texture menu
Menu item Description Manual Env Type Envelope Custom Type <x> Specifies the type of envelope being manually loaded in the multipurposefeeder. Note: Envelope is the factory default setting. Note: Only installed trays and feeders are listed in this menu. Configure MP menu Menu item Description ...
Page 78 - Paper Weight menu
Menu item Description Rough/Cotton Texture Rough Specifies the relative texture of the paper loaded in a specific tray Note: Rough is the factory default setting. Custom <x> Texture Smooth Normal Rough Specifies the relative texture of the custom paper loaded in a specific tray Notes: • Normal...
Page 79 - Paper Loading menu
Menu item Description Rough Envelope Weight Light NormalHeavy Specifies the relative weight of the rough envelopes loaded in a specific tray Note: Normal is the factory default setting. Letterhead Weight Light Normal Heavy Specifies the relative weight of the paper loaded in a specific tray Note: No...
Page 80 - Custom Types menu
Menu item Description Bond Loading Duplex Off Determines whether 2-sided printing occurs for all jobs that specifyBond as the paper type Note: Off is the factory default setting. Letterhead Loading Duplex Off Determines whether 2-sided printing occurs for all jobs that specifyLetterhead as the paper...
Page 81 - Universal Setup menu
Menu item Description Recycled Paper Card StockTransparency Labels Envelope Cotton Specifies a paper type when the Recycled setting is selected in other menus Notes: • Paper is the factory default setting. • The Recycled type must be supported by the selected tray or feeder inorder for you to print ...
Page 82 - Reports menu
Reports menu Reports menu To print a report, use the arrow buttons to navigate to the type of report you want, and then press . Menu item Description Menu Settings Page Prints a report containing information about paper loaded into trays, installedmemory, the total page count, alarms, timeouts, the ...
Page 83 - Active NIC menu
Menu item Description Print Directory Prints a list of all the resources stored on an optional flash memory card Notes: • Job Buffer Size must be set to 100%. • The optional flash memory must be installed correctly and workingproperly. Asset Report Prints a report containing asset information includ...
Page 85 - Network Card menu
Reports menu (under the Network/Ports menu) The Reports menu item is available from the Network/Ports menu: Network/Ports Standard Network or Network <x> Std Network Setup or Net <x> Setup Reports Menu item Description Print Setup PagePrint NetWare Setup Page Prints a report contai...
Page 87 - IPv6 menu; Wireless menu
IPv6 menu Use the following menu items to view or set the Internet Protocol version 6 (IPv6) information. Note: This menu is available only for network models or printers attached to print servers. This menu is available from the Network/Ports menu: Network/Ports Network Menu Network Setup IPv...
Page 88 - AppleTalk menu; NetWare menu
Menu item Description View Security Mode Lets you view the encryption method for the wireless connection.“Disabled” indicates that the wireless network is not encrypted. AppleTalk menu This menu is available from the Network/Ports menu: Network/Ports Network Menu Network Setup AppleTalk Menu i...
Page 89 - LexLink menu; USB menu
Menu item Description Packet Burst Yes No Reduces network traffic by allowing the transfer and acknowledgement ofmultiple data packets to and from the NetWare server Note: Yes is the factory default setting. NSQ/GSQ Mode Yes No Specifies the NSQ/GSQ Mode setting Note: Yes is the factory default sett...
Page 91 - Parallel menu
Parallel menu Menu item Description PCL SmartSwitch On Off Sets the printer to automatically switch to PCL emulation when a print job receivedthrough a USB port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When the Off setting is used, the pri...
Page 93 - SMTP Setup menu
SMTP Setup menu Use the following menu to configure the SMTP server. Menu item Description Primary SMTP GatewayPrimary SMTP Gateway PortSecondary SMTP GatewaySecondary SMTP Gateway Port Specifies SMTP server and port information Note: 25 is the factory default setting for each SMTP Gateway Port menu...
Page 94 - Security menu; Miscellaneous menu; Confidential Print menu
Security menu Miscellaneous menu Menu item Description Login Restrictions Login failures Failure time frame Lockout time Panel Login timeout Remote Login timeout Limits the number and time frames of failed login attempts from the printer controlpanel before all users are locked out Notes: • “Login f...
Page 95 - Security Audit Log menu
Security Audit Log menu Menu item Description Export Log Enables an authorized user to export the security log Notes: • To export the log from the printer control panel, a flash drive must be attachedto the printer. • From the Embedded Web Server, the log can be downloaded to a computer. Delete Log ...
Page 97 - Settings menu; General Settings menu
Settings menu General Settings menu Menu item Description Display Language English Francais Deutsch Italiano EspanolDansk Norsk NederlandsSvenska Portuguese Suomi RussianPolski Magyar Turkce CeskySimplified Chinese Traditional Chinese Korean Japanese Sets the language of the text appearing on the di...
Page 100 - Setup menu
Menu item Description Factory Defaults Do Not Restore Restore Now Returns the printer settings to the factory default settings Notes: • Do Not Restore is the factory default setting. Do Not Restorekeeps the user-defined settings. • Restore Now returns all printer settings to the factory defaultsetti...
Page 101 - Finishing menu
Menu item Description Download Target RAM Flash Sets the storage location for downloads Notes: • RAM is the factory default setting. • Storing downloads in flash memory places them inpermanent storage. Downloads remain in flash memory evenwhen the printer is turned off. • Storing downloads in RAM is...
Page 103 - Quality menu
Menu item Description N-up (pages-side) Off 2-Up3-Up 4-Up 6-Up 9-Up12-Up 16-Up Specifies that multiple-page images be printed on one side of a sheet of paper Notes: • Off is the factory default setting. • The number selected is the number of page images that will print per side. N-up Ordering Horizo...
Page 104 - Utilities menu
Menu item Description Enhance Fine Lines On Off Enables a print mode preferable for files such as architectural drawings, maps,electrical circuit diagrams, and flow charts Notes: • Off is the factory default setting. • To set Enhance Fine Lines from the software program: for Windows users, click Fil...
Page 105 - XPS menu
Menu item Description Defragment Flash No Yes Prepares the flash memory to receive new data by retrieving lost storage space Warning—Potential Damage: Do not turn off the printer while the flash memory is defragmenting. Notes: • This setting appears only on non-APA models. • An optional flash memory...
Page 106 - PostScript menu; PCL Emul menu
PostScript menu Menu item Description Print PS Error On Off Prints a page containing the PostScript error Note: Off is the factory default setting. Font Priority ResidentFlash Establishes the font search order Notes: • Resident is the factory default setting. • A formatted optional flash memory card...
Page 109 - HTML menu
HTML menu Menu item Description Font Name Albertus MT Antique OliveApple Chancery Arial MT Avant GardeBodoni Bookman Chicago ClarendonCooper Black Copperplate Coronet CourierEurostile Garamond Geneva Gill SansGoudy Helvetica Hoefler Text Intl CG Times Intl Courier Intl UniversJoanna MT Letter Gothic...
Page 110 - Image menu
Menu item Description Backgrounds Do Not Print Print Specifies whether to print backgrounds on HTML documents Note: Print is the factory default setting. Image menu Menu item Description Auto Fit On Off Selects the optimal paper size, scaling, and orientation Notes: • On is the factory default setti...
Page 111 - Cleaning the exterior of the printer; Storing supplies
Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior...
Page 112 - Ordering supplies; Ordering toner cartridges; Recommended toner cartridges and part numbers
Ordering supplies To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized suppliesdealers in your area. In other countries or regions, visit the Lexmark Web Site at www.lexmark.com or contact the place where you purchased the printer. Ordering toner ...
Page 113 - Ordering a photoconductor kit; Ordering a maintenance kit; Replacing supplies; Replacing the toner cartridge
Part name Lexmark Return Program Cartridge Regular cartridge Extra High Yield Toner Cartridge E462U11L E462U21G Ordering a photoconductor kit The printer issues a message to let you know the photoconductor kit is near its end of life. At this time, order aphotoconductor kit. You can also see the sta...
Page 115 - Replacing the photoconductor kit
5 Install the new toner cartridge by aligning the rollers on the toner cartridge with the arrows on the tracks of thephotoconductor kit. Push the toner cartridge in as far as it will go. The cartridge clicks into place when correctly installed. 6 Close the front door. Replacing the photoconductor ki...
Page 118 - Moving the printer; Moving the printer to another location; Shipping the printer
Moving the printer Moving the printer to another location CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or ...
Page 119 - Finding advanced networking and administrator
Administrative support Finding advanced networking and administrator information This chapter covers basic administrative support tasks. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Administrator's Guide on the Lexm...
Page 123 - Avoiding jams
Clearing jams By carefully selecting paper and specialty media and loading it properly, you should be able to avoid most jams. Formore information, see “Avoiding jams” on page 123. If jams do occur, follow the steps outlined in this chapter. Warning—Potential Damage: Never use any tool to remove a j...
Page 125 - Jam message numbers and how to access each jam
1 Standard exit bin 2 Front door 3 Multipurpose feeder door 4 Tray 1 5 Tray 2 6 Rear door Jam message numbers and how to access each jam Jam number To access the jam 200 Try one or more of the following: • Remove Tray 1. • Open the front door, and then remove the photoconductor kit. 201 Open the fro...
Page 136 - Understanding printer messages; Calibrating
Troubleshooting Understanding printer messages Calibrating Wait for the message to clear. Cartridge Life Exceeded The toner cartridge is exhausted. 1 Remove the used toner cartridge, and then install a new one. 2 Press to clear the message. Change <src> to <custom type name> You can chan...
Page 137 - Close front door
Change <src> to <size> You can change the current paper source for the remainder of the print job. The formatted page will print on thepaper loaded in the selected tray. This may cause clipping of text or images. Try one or more of the following: • To select the paper tray with the corre...
Page 138 - Load Manual Feeder with
Load <src> with <custom string> Try one or more of the following: • Load the specified paper into the specified source to clear the message and continue printing. • To select the paper tray with the correct paper size or type, press the up or down arrow button until Paper Changed, Contin...
Page 143 - 1 Defective flash detected
37 Insufficient memory, some Held Jobs were deleted The printer deleted some held jobs in order to process current jobs. Press the down arrow button until Continue appears, and then press to clear the message. 38 Memory full Try one or more of the following: • Press the up or down arrow button until...
Page 146 - Solving printing problems; Jobs do not print
Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. • The printer is not plugged into...
Page 147 - Confidential and other held jobs do not print
M AKE SURE THE INTERNAL PRINT SERVER IS INSTALLED PROPERLY AND WORKING • Make sure the internal print server is properly installed and that the printer is connected to the network. Formore information about installing a network printer, click View User's Guide and Documentation on the Software and D...
Page 149 - Envelope seals when printing; Solving option problems; Option does not operate correctly or quits after it is installed
Large jobs do not collate These are possible solutions. Try one or more of the following: M AKE SURE C OLLATE IS SET TO O N From Print Properties or the printer control panel Finishing menu, set Collate to On. Note: Setting Collate to Off in the software overrides the setting in the Finishing menu. ...
Page 151 - Solving paper feed problems; Paper frequently jams
Solving paper feed problems Paper frequently jams These are possible solutions. Try one or more of the following: F AN , FLEX , AND STRAIGHTEN THE PAPER IN THE TRAY OR FEEDER Turn the stack of paper over, if possible, when you reload it into the tray or feeder. C HECK THE PAPER Use recommended paper...
Page 152 - Solving print quality problems; Isolating print quality problems
4 Press the up or down arrow button until Print Recovery appears, and then press . 5 Press the up or down arrow button until Jam Recovery appears, and then press . 6 Press the up or down arrow button until On or Auto appears, and then press . Solving print quality problems The information in the fol...
Page 153 - Blank pages; Characters have jagged or uneven edges
Blank pages Try one or more of the following: • Remove and reinstall the toner cartridge. • Remove and reinstall the photoconductor kit. If the printer still prints blank pages, it may need to be serviced. For more information, contact Customer Support. Characters have jagged or uneven edges If you ...
Page 155 - Incorrect margins; Paper curl
Incorrect margins These are possible solutions. Try one or more of the following: C HECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded. C HECK THE P APER S IZE SETTING Make sure the Paper Size setting matches the paper loaded in the tray. ...
Page 156 - Print is too dark
Print is too dark These are possible solutions. Try one or more of the following: C HECK THE DARKNESS , BRIGHTNESS , AND CONTRAST SETTINGS The Toner Darkness setting is too dark, the Brightness setting is too dark, or the Contrast setting is too high. • For Windows users: From Print Properties, chan...
Page 157 - Print is too light
Print is too light These are possible solutions. Try one or more of the following: C HECK THE DARKNESS , BRIGHTNESS , AND CONTRAST SETTINGS The Toner Darkness setting is too light, the Brightness setting is too light, or the Contrast setting is too low. • From the printer control panel, change these...
Page 158 - Toner rubs off
Skewed print C HECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. C HECK THE PAPER Make sure you are using paper that meets the printer specifications. Toner fog or background shading appears on the page These are possible solutions. Try one or more...
Page 159 - Toner specks; Transparency print quality is poor
Toner specks These are possible solutions. Try one or more of the following: T HE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. T HERE IS TONER IN THE PAPER PATH Contact Customer Support. Transparency print quality is poor C HECK THE TRANSPARENCIES Use only transparencies recommended...
Page 160 - Streaked vertical lines
T HE TONER CARTRIDGE MAY BE DEFECTIVE Replace the toner cartridge. M AKE SURE THE PAPER PATH IS CLEAR Paper could be caught between the photoconductor kit and the fuser. Check the paper path around the fuser area. CAUTION—HOT SURFACE: The fuser and the inside of the printer near the fuser may be hot...
Page 161 - Solid black or white streaks appear on transparencies or paper; Embedded Web Server does not open
Solid black or white streaks appear on transparencies or paper These are possible solutions. Try one or more of the following: M AKE SURE THE FILL PATTERN IS CORRECT If the fill pattern is incorrect, choose a different fill pattern from your software program. C HECK THE PAPER TYPE • Try a different ...
Page 162 - Contacting Customer Support
Contacting Customer Support When you call Customer Support, describe the problem you are experiencing, the message on the display, and thetroubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number. For more information, see the label o...
Page 163 - Notices; Product information
Notices Product information Product name: Lexmark E460dn, Lexmark E460dw, Lexmark E462dtn Machine type: 4513 Model(s): 630, 63W, 6EW Edition notice January 2010 The following paragraph does not apply to any country where such provisions are inconsistent with locallaw: LEXMARK INTERNATIONAL, INC., PR...
Page 165 - Waste from Electrical and Electronic Equipment (WEEE) directive; Static sensitivity notice
Any questions regarding this compliance information statement should be directed to: Director of Lexmark Technology & ServicesLexmark International, Inc.740 West New Circle RoadLexington, KY 40550(859) 232–3000 Modular component notice Wireless-equipped models contain the following modular compo...
Page 166 - Laser notice
This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching themetal frame of the printer. ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to complywith Environmental Protection ...
Page 167 - Power consumption; Product power consumption; Power Saver
Power consumption Product power consumption The following table documents the power consumption characteristics of the product. Note: Some modes may not apply to your product. Mode Description Power consumption (Watts) Printing The product is generating hard-copy output from electronic inputs. 500 C...
Page 169 - Notice to users in the European Union
The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emitRF fields in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from HealthCanada's Web site www.hc-sc.gc.ca/rpb. The term "IC:" before...
Page 171 - Statement of Limited Warranty; Limited warranty; Limited warranty service
Nederlands Hierbij verklaart Lexmark International, Inc. dat het toestel dit product in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999/5/EG. Norsk Lexmark International, Inc. erklærer herved at dette produktet er i samsvar med de grunnleggende krav og...
Page 172 - Extent of limited warranty; Limitation of liability
To obtain warranty service you may be required to present proof of original purchase. You may be required to deliveryour product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location.You are responsible for loss of, or damage to, a product in transit...
Page 173 - Additional rights; LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT; LEXMARK SOFTWARE LICENSE AGREEMENT
Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for theproduct that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damageto real property or tangible personal property for which Lexmark is ...
Page 176 - MICROSOFT CORPORATION NOTICES; ADOBE SYSTEMS INCORPORATED NOTICE
acknowledge your agreement to these License Agreement terms and conditions and that you are doing so withthe intent to “sign” a contract with Lexmark. 18 CAPACITY AND AUTHORITY TO CONTRACT . You represent that you are of the legal age of majority in the place you sign this License Agreement and, if ...
Page 177 - Numerics
Index Numerics 1565 Emulation error, loademulation option 145250-sheet drawer installing 25 30.yy Invalid refill, changecartridge 14131.yy Replace defective or missingcartridge 14132 Replace unsupportedcartridge 14232.yy Cartridge part numberunsupported by device 14234 Short paper 14235 Insufficient...