Lexmark C950 - Manual

Printer configurations Basic model 3 4 6 1 2 5 1 Printer control panel 2 Exit tray 2 Note: Exit tray 2 is supported in any configuration except when a finisher is installed. 3 Standard exit bin 4 Front door 5 Standard 520 ‑ sheet tray 6 Multipurpose feeder Learning about the printer 11

Configured models You can configure your basic printer by adding optional trays. A 2,000-sheet high ‑ capacity feeder and a finisher bin can also be added. 1 2 3 4 1 Optional 520 ‑ sheet tray 2 Optional 520 ‑ sheet trays 3 Optional 520 ‑ sheet tray 4 2,000 ‑ sheet tandem ‑ tray module • 850 ‑ sheet ...

Fully configured model 1 2 1 Finisher bin The finisher bin can either be one of the following: • Standard finisher (Punch/Stapler) • Booklet finisher (Punch/Stapler/Booklet) 2 2,000 ‑ sheet high ‑ capacity feeder CAUTION—TIPPING HAZARD: Floor ‑ mounted configurations require additional furniture for...

Using the printer control panel 1 @! 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQRS 8 TUV 9 WXYZ 0 # 1 2 3 4 5 6 7 Use To 1 Display View printing options as well as status and error messages. 2 Home Navigate back to the home screen. 3 Keypad Enter numbers, letters, or symbols. 4 Sleep button Enable Sleep Mode...

Understanding the home screen Understanding the home screen When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home screenbuttons and icons to initiate an action. Note: Your home screen, icons, and the buttons may vary depending on your home scre...

This may also appear on the home screen: Touch To Search Held Jobs Search current held jobs. Features Feature Description Attendance message alert If an attendance message affects a function, then this icon appears and the redindicator light blinks. Warning If an error condition occurs, then this ic...

Setting up and using the home screen applications Notes: • Your home screen, icons, and buttons may vary depending on your home screen customization settings,administrative setup, and active embedded applications. Some applications are supported only on select printermodels. • There may be additiona...

Activating the home screen applications Your printer comes with preinstalled home screen applications. Before you can use these applications, first activateand set up these applications using the Embedded Web Server. For more information about accessing the EmbeddedWeb Server, see “Accessing the Emb...

Understanding Eco ‑ Settings Icon Description The application lets you easily manage energy consumption, noise, toner, and paper usage settings tohelp reduce the environmental impact of your printer. Understanding Showroom Icon Description The application lets you create and display a customized sli...

Exporting and importing a configuration You can export configuration settings into a text file, and then import it to apply the settings to other printers. Exporting a configuration to a file 1 Open a Web browser, and then type the printer IP address in the address field. Note: View the printer IP a...

Additional printer setup Turning on the printer 1 Open the front door. 2 Press the printer power switch. 3 Close the front door. Additional printer setup 22

Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you have any other devices a...

1 2 3 1 ISP connector 2 Firmware and flash memory card connectors 3 Memory card connectors 4 Push the system board back into place. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the pri...

5 Push the memory card into the connector until it clicks into place. Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed,but the connectors are interchangeable. CAUTION—SHOCK HAZARD: If you ...

3 Holding the card by its sides, align the plastic pins on the card with the holes on the system board. 2 1 1 Plastic pins 2 Metal pins 4 Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to dam...

7 Firmly connect the ISP solution to the system board cage using two screws. Installing a printer hard disk Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the pri...

Removing a printer hard disk Note: This task requires a flathead screwdriver. Additional printer setup 35

3 Remove the screws while holding the printer hard disk in place, and then remove the printer hard disk. 4 Set aside the printer hard disk. Installing hardware options Order of installation CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use ...

Install the printer and any optional trays or finishers you have purchased in the following order: Using a one ‑ tray module • Optional 520 ‑ sheet tray (Tray 2) • Printer • 2,000 ‑ sheet high ‑ capacity feeder • Finisher Using a three ‑ tray module • Three ‑ tray module • Printer • 2,000 ‑ sheet hi...

4 Align the printer with the tray, and then lower the printer into place. 1 2 1 ‑ tray module 1 1 ‑ tray module 2 2,000-sheet high ‑ capacity feeder 1 2 3 ‑ tray module 1 3 ‑ tray module 2 2,000 ‑ sheet high ‑ capacity feeder Additional printer setup 39

2 1 Tandem ‑ tray module 1 Tandem ‑ tray module 2 2,000 ‑ sheet high ‑ capacity feeder 5 Turn the printer back on. 6 Set the printer software to recognize the optional tray. For more information, see “Updating available options inthe printer driver” on page 43. Attaching cables CAUTION—POTENTIAL INJ...

3 2 1 1 USB printer port 2 USB port 3 Ethernet port Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. A loss of data or a malfunction can occur. Verifying printer setup Once all hardware and software options are insta...

Printing a menu settings page From the home screen, navigate to: > Reports > Menu Settings Page Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This pagealso provides important information that aids networ...

In Macintosh Click the CD icon on the desktop. Note: D is the letter of your CD or DVD drive. 3 Click Install , and then follow the instructions on the computer screen. Updating available options in the printer driver When any hardware options are installed, you may need to manually add the options ...

Setting up wireless printing Note: A Service Set Identifier (SSID) is a name assigned to a wireless network. Wired Equivalent Privacy (WEP), Wi-Fi Protected Access (WPA), WPA2, and 802.1X - RADIUS are types of security used on a network. Preparing to set up the printer on a wireless network Notes: •...

Installing the printer on a wireless network (Windows) Before installing the printer on a wireless network, make sure: • Your wireless network is set up and is working properly. • The computer you are using is connected to the same wireless network where you want to set up the printer. 1 Connect the...

Note: D is the letter of your CD or DVD drive. 4 Click Install , and then follow the instructions on the computer screen. 5 Select Wireless connection when asked to choose a connection type. 6 From the Wireless Configuration dialog, select Guided Setup (Recommended) . Note: Choose Advanced Setup onl...

2 Locate the printer MAC address. a From the printer control panel, navigate to: > Reports > > Network Setup Page > or > Reports > Network Setup Page b In the Standard Network Card section, look for UAA (MAC) . Note: You will need this information later. Enter the printer informati...

In Mac OS X version 10.4 From the Finder, navigate to: Applications > Internet Connect > AirPort 7 From the Network pop ‑ up menu, select the name of the wireless network. Configure your computer to use the printer wirelessly To print on a network printer, each Macintosh user must install a cu...

• This feature is supported only in Mac OS X version 10.5 or earlier. In Mac OS X version 10.5 1 From the Apple menu, navigate to: System Preferences > Print & Fax 2 Click + , and then navigate to: AppleTalk > select the printer from the list > Add In Mac OS X version 10.4 1 From the Fi...

3 Click Install , and then follow the instructions on the computer screen. Note: To configure the printer using a static IP address, IPv6, or scripts, select Advanced Options > Administrator Tools . 4 Select Ethernet connection , and then click Continue . 5 Attach the Ethernet cable when instruct...

6 Type the new IP address in the “Printer Name or IP Address” field. 7 Click OK > Close . For Macintosh users 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer control panel. The IP address appears as four sets of ...

Minimizing your printer's environmental impact Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impacton the environment. We design with the environment in mind, engineer our packaging to reduce materials, and providecollection and recycl...

Avoid paper jams Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 190. Print in black and white To print all text and graphics using only the black print cartridge, set the printer to Black Only. For more information,see “Printing in black ...

Choose To Off Note: Selecting Photo from the driver may disable Quiet Mode and provide better print quality and full speedprinting. Use factory default settings. This setting supports theperformance specifications of your printer. On Reduce printer noise. • Print jobs will process at a reduced speed...

Using Hibernate Mode Hibernate is an ultra ‑ low power operating mode. When operating in Hibernate mode, all other systems and devices are powered down safely. Using the Embedded Web Server 1 Type the printer IP address into the address field of your Web browser. If you do not know the IP address of...

Recycling Lexmark provides collection programs and environmentally progressive approaches to recycling. For more information,see: • The Notices chapter • The Environmental Sustainability section of the Lexmark Web site at www.lexmark.com/environment • The Lexmark recycling program at www.lexmark.com...

Loading paper and specialty media Setting the paper size and type The Paper Size setting is automatically sensed according to the position of the paper guides in each tray except themultipurpose feeder. The Paper Size setting for the multipurpose feeder must be set manually from the Paper Sizemenu. ...

Notes: • Place print side facedown for duplex printing. • Place pre-punched paper with the holes toward the front of the tray. • Place letterheads with the header on the left side of the tray. • Make sure the paper is below the maximum fill line located on the edge of the paper tray. Warning—Potenti...

Notes: • Place pre-punched paper with the holes toward the front of the tray. • Place letterheads faceup with the header on the left side of the tray. • Place letterheads facedown with the header on the right side of the tray for duplex printing. 5 Insert the tray. Loading the multipurpose feeder Th...

5 Adjust the width guide to lightly touch the edge of the stack. Make sure the paper or specialty media fits loosely inthe multipurpose feeder, lies flat, and is not bent or wrinkled. 6 From the printer control panel, set the Paper Size and Paper Type for the multipurpose feeder (MP Feeder Size andM...

Paper and specialty media guide Notes: • Make sure the paper size, type, and weight are set correctly on the computer or on the printer control panel. • Flex, fan, and straighten specialty media before loading it. • The printer may print at a reduced speed to prevent damage to the fuser. • For more ...

Store paper in its original wrapper in the same environment as the printer for 24 to 48 hours before printing. Extendthe time to several days if the storage or transportation environment is very different from the printer environment.Thick paper may also require a longer conditioning period. Grain d...

Lexmark does not endorse specific suppliers, although a converter’s product list for special applications is maintained.However, the following paper choice guidelines will help alleviate the environmental impact of printing: 1 Minimize paper consumption. 2 Be selective about the origin of wood fiber...

Supported paper sizes, types, and weights The following tables provide information on standard and optional paper input sources and the types of paper theysupport. Note: To use a paper size that is unlisted, configure a Universal Paper Size. For more information, see the Card Stock & Label Guide...

Paper size and dimension 520 ‑ sheet tray 2,000 ‑ sheet drawer MP feeder Manualpaper Manualenvelope Duplex Other Envelope 86 x 165 mm to 216 x 356 mm(3.375 x 6.50 in. to 8.5 x 14 in.) X X 2 X 2 X 1 Source supports size with size sensing . 2 Source supports size without size sensing . 3 Paper size is...

Paper type 520 ‑ sheet tray 2,000 ‑ shee t drawer MP feeder Manual paper Manual envelope Duplex Labels • Paper X X Envelopes X X X X Finisher The paper capacity of each exit bin is listed in parentheses. Paper capacity estimations are calculated based on75 g/m 2 (20 lb) paper. The finisher standard ...

Supported finishing features 4 1 2 3 1 Finisher standard bin 2 Finisher bin 1 3 Finisher bin 2 (booklet ‑ maker) 4 Paper transport Notes: • The finisher shown is the booklet finisher. Bin 2 is available only when the booklet finisher is installed. • All paper tray capacities are based on 75 ‑ g/m 2 ...

Size Bi fold Booklet fold Saddle staple Executive X X X SRA3 12 x 18 Folio JIS B4 JIS B5 X X X Legal Letter (only SEF) Statement X X X Tabloid Universal X X X Envelopes (any size) X X X SEF —The paper is loaded in the short edge orientation. The short edge of the paper enters the printer first. Bi f...

Printing The selection and handling of paper and specialty media can affect how reliably documents print. For more information,see “Avoiding jams” on page 190 and “Storing paper” on page 78. Printing a document Printing a document 1 From the printer control panel Paper menu, set the Paper Type and P...

If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2 Click Settings > Print Sett...

Printing from a flash drive Printing from a flash drive Notes: • Before printing an encrypted PDF file, enter the file password from the printer control panel. • You cannot print files for which you do not have printing permissions. 1 Insert a flash drive into the USB port. Notes: • If you insert th...

2 From the printer control panel, touch the document you want to print. 3 Touch the arrows to increase the number of copies to print, and then touch Print . Notes: • Do not remove the flash drive from the USB port until the document has finished printing. • If you leave the flash drive in the printe...

Printing on specialty media Tips on using letterhead • Use letterhead designed specifically for laser/LED printers. • Print samples on the letterhead being considered for use before buying large quantities. • Before loading letterhead, flex the sheets to prevent them from sticking together. • Page o...

• Do not print within 1 mm (0.04 in.) of the edge of the label, of the perforations, or between die ‑ cuts of the label. • Be sure adhesive backing does not reach to the sheet edge. Zone coating of the adhesive at least 1 mm (0.04 in.)away from edges is recommended. Adhesive material contaminates th...

Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you choose to delete them. For Windows users 1 With a document open, click File > Print . 2 Click Properti...

Printing a directory list A directory list shows the resources stored in a flash memory or on the printer hard disk. From the home screen, navigate to: > Reports > Print Directory Canceling a print job Canceling a print job from the printer control panel 1 From the printer control panel, touch...

Understanding printer menus Menus list Supplies Paper Menu Reports Settings Cyan CartridgeMagenta Cartridge Yellow Cartridge Black Cartridge Cyan Photoconductor Unit Magenta Photoconductor Unit Yellow Photoconductor Unit Black Photoconductor Unit Waste Toner BottleStaple Cartridge Hole Punch Box 160...

Supplies menu Menu item Description Cyan Cartridge Early WarningLowInvalidReplaceMissing or DefectiveOKUnsupported Shows the status of the cyan print cartridge Magenta Cartridge Early WarningLowInvalidReplaceMissing or DefectiveOKUnsupported Shows the status of the magenta print cartridge Yellow Car...

Menu item Description 480K Maintenance Kit Near End of LifeEnd of LifeOK Shows the status of the maintenance kit Paper menu Default Source menu Menu item Description Default Source Tray [x]MP FeederManual PaperManual Envelope Sets a default paper source for all print jobs Notes: • Tray 1 (standard t...

Menu item Description Manual Paper Type Plain PaperCard StockTransparencyRecycledGlossyHeavy GlossyLabelsBondLetterheadPreprintedColored PaperLight PaperHeavy PaperRough/Cotton PaperCustom Type [x] Specifies the paper type being manually loaded Note: Plain Paper is the factory default setting. Manua...

Substitute Size menu Menu item Description Substitute Size All ListedOffStatement/A5Letter/A411 x 17/A3 Substitutes a specified paper size if the requested paper size is not available Notes: • All Listed is the factory default setting. All available substitutions areallowed. • Off indicates that no ...

Paper Weight menu Menu item Description Plain Weight NormalHeavyLight Specifies the relative weight of the plain paper loaded Card Stock Weight NormalHeavyLight Specifies the relative weight of the card stock loaded Note: Settings appear only when card stock is supported. Transparency Weight NormalH...

Menu item Description Letterhead Weight NormalHeavyLight Specifies the relative weight of the letterhead loaded Preprinted Weight NormalHeavyLight Specifies the relative weight of the preprinted paper loaded Colored Weight NormalHeavyLight Specifies the relative weight of the colored paper loaded Li...

Custom Types menu Menu item Description Custom Type [x] PaperCard StockLetterheadTransparencyGlossyRough/CottonLabelsBondEnvelope Associates a paper or specialty media type with a factory default Custom Type [x] name or a user ‑ defined custom name created from the Embedded Web Server or from MarkVi...

Menu item Description Portrait Width 3–48 inches76–1219 mm Sets the portrait width Notes: • 11.69 inches is the US factory default setting. Inches can beincreased in 0.01 ‑ inch increments. • 296.9 mm is the international factory default setting. Millimeterscan be increased in 1 ‑ mm increments. • I...

Menu item Description Overflow Bin Standard BinBin [x] Specifies an alternate exit bin when a designated bin is full Note: Standard Bin is the factory default setting. Assign Type/Bin Plain Paper BinCard Stock BinTransparency BinRecycled BinGlossy BinHeavy Glossy BinLabels BinBond BinEnvelope BinRou...

Menu item Description Network [x] Setup Page Prints a report containing information about the network printer settings, suchas the TCP/IP address information Notes: • This selection is available when more than one network option is installed. • This menu item appears only in network printers or in p...

Menu item Description Mac Binary PS AutoOnOff Sets the printer to process Macintosh binary PostScript print jobs Notes: • Auto is the factory default setting. • Off filters print jobs using the standard protocol. • On processes raw binary PostScript print jobs. Standard Network Setup ReportsNetwork ...

Menu item Description Enable AutoIP YesNo Specifies the Zero Configuration Networking setting Note: Yes is the factory default setting. Enable FTP/TFTP YesNo Enables the built-in FTP server, which allows you to send files to the printer using FileTransfer Protocol. Note: Yes is the factory default s...

Menu item Description View Router Address Shows the router address Note: The router address can be changed only from the Embedded Web Server. Enable DHCPv6 OnOff Enables DHCPv6 in the printer Note: On is the factory default setting. Wireless menu Use the following menu items to view or configure the...

AppleTalk menu This menu is available from the Network/Ports menu: Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > AppleTalk Menu item Description Activate YesNo Activates AppleTalk support Note: Yes is the factory default setting. View Name S...

Menu item Description Baud 9600192003840057600115200138200172800230400345600120024004800 Specifies the rate at which data can be received through the serial port Notes: • 9600 is the factory default setting. • 138200, 172800, 230400, and 345600 baud rates are only displayed in theStandard Serial men...

Security menu Miscellaneous Security Settings menu Menu item Description Login Restriction Login failures 1–10 Failure time frame 1–60 Lockout time 1–60 Panel Login Timeout 1–900 Remote Login Timeout 1–120 Limits the number and time frames of failed login attempts from the printer controlpanel befor...

Menu item Description Verify Job Expiration Off1 hour4 hours24 hours1 week Sets a time limit on how long the printer stores print jobs needing verification Reserve Job Expiration Off1 hour4 hours24 hours1 week Sets a time limit on how long the printer stores print jobs for printing at a later time N...

Menu item Description Automatic Method Single passMultiple pass Automatic wiping marks all disk space used by a previous print job and does notpermit the file system to reuse this space until it has been cleared. Only Automatic wiping enables users to activate disk wiping without having to turnthe p...

Menu item Description Configure Log Enable Audit NoYes Enable Remote Syslog NoYes Remote Syslog Facility 0–23 Severity of events to log 0–7 Specifies whether and how audit logs are created Notes: • Enable Audit determines if events are recorded in the secure audit log andremote syslog. No is the fac...

Settings menu General Settings menu Menu item Description Display Language EnglishFrancaisDeutschItalianoEspanolGreekDanskNorskNederlandsSvenskaPortugueseSuomiRussianPolskiMagyarTurkceCeskySimplified ChineseTraditional ChineseKoreanJapanese Sets the language of the text appearing on the display Note...

Menu item Description Sleep Button Settings Press Sleep Button SleepHibernateDo Nothing Press and Hold Sleep Button Do NothingSleepHibernate Determines how the printer responds when pressing the Sleepbutton in Idle state Notes: • Sleep is the factory default setting for Press SleepButton. • Do Nothi...

Menu item Description Paper Saver Border NoneSolid Prints a border on each page image when using Paper Saver Note: None is the factory default setting. Paper Saver Ordering HorizontalReverse HorizontalReverse VerticalVertical Specifies the positioning of multiple ‑ page images when using Paper Saver...

Menu item Description Resource Save OffOn Specifies how the printer handles temporary downloads, such asfonts and macros stored in the RAM, when the printer receives aprint job that requires more memory than is available Notes: • Off is the factory default setting. Off sets the printer to retaindown...

Menu item Description Disk Near Full Action NoneE ‑ mail Current Log E ‑ mail & Delete Current Log E ‑ mail & Delete Oldest Log Post Current LogPost & Delete Current LogPost & Delete Oldest LogDelete Current LogDelete Oldest LogDelete All LogsDelete All But Current Determines how the...

Quality menu Menu item Description Print Mode ColorBlack Only Specifies whether images are printed in color or in black and white Notes: • Color is the factory default setting. • The printer driver is capable of overriding this setting. Color Correction AutoOffManual Adjusts the color output on the ...

Utilities menu Menu item Description Remove Held Jobs ConfidentialHeldNot RestoredAll Removes confidential and held jobs from the printer hard disk Notes: • Selecting a setting affects only print jobs that are resident in the printer.Bookmarks, print jobs on flash drives, and other types of held job...

PCL Emul menu Menu item Description Font Source ResidentDiskDownloadFlashAll Specifies the set of fonts used by the Font Name menu item Notes: • Resident is the factory default setting. It shows the factory default set offonts downloaded in RAM. • Flash and Disk settings show all fonts resident in t...

Menu item Description Tray Renumber View Factory Defaults MPF Default = 8T1 Default = 1T2 Default = 4T3 Default = 5T4 Default = 20T5 Default = 21Env Default = 6MPaper Default = 2MEnv Default = 3 Displays the factory default setting assigned to each tray, drawer, or feeder Tray Renumber Restore Defau...

Menu item Description Font Size 1–255 pt Sets the default font size for HTML documents Notes: • 12 pt is the factory default setting. • Font size can be increased in 1 ‑ point increments. Scale 1–400% Scales the default font for HTML documents Notes: • 100% is the factory default setting. • Scaling ...

Menu item Description Orientation PortraitLandscapeRev PortraitRev Landscape Sets the image orientation Note: Portrait is the factory default setting. Booklet Adjustments menu The Booklet Adjustments menu is available only when a booklet finisher is installed. You can select various adjustmentsfrom ...

Help menu The Help menu consists of a series of Help pages that are stored in the printer as PDF files. They contain informationabout using the printer and performing printing tasks. English, French, German, and Spanish translations are stored in the printer. Other translations are available on theL...

Securing the hard disk and other installed memory Statement of Volatility Your printer contains various types of memory that are capable of storing device and network settings, informationfrom embedded solutions, and user data. The types of memory—along with the types of data stored by each—aredescr...

Erasing non ‑ volatile memory • Individual settings, device and network settings, security settings, and embedded solutions —Erase information and settings by selecting Wipe All Settings in the Configuration menu. • Fax data —Erase fax settings and data by selecting Wipe All Settings in the Configur...

Configuring printer hard disk encryption Note: Your printer may not have a hard disk installed. Enabling hard disk encryption helps prevent the loss of sensitive data in the event your printer or its hard disk is stolen. Using the Embedded Web Server 1 From the Embedded Web Server, click Settings &g...

Maintaining the printer Periodically, certain tasks are required to maintain optimum performance of your printer. Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleanin...

8 Close the front door. Emptying the hole punch box 1 Open door G. Maintaining the printer 161

4 Insert the emptied hole punch box back into the finisher until it stops. 5 Close door G. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until youare ready to use them. Do not expose supplies to: • Direct sunlight ...

1 Open a Web browser, and then type the printer IP address in the address field. Note: View the printer IP address on the printer control panel home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. 2 Click Device Status . Ordering parts and suppli...

Recommended photoconductor units and part numbers Part name Part number Photoconductor unit • Black • Cyan • Magenta • Yellow C950X71G CMY (Cyan, Magenta, Yellow) Photoconductor Kit Note: CMY photoconductor units may reach end of life all at the same time. C950X73G Ordering a waste toner bottle When...

Maintenance kit Service part number 480K Maintenance Kit 40X7560 Replacing parts and supplies Replacing a maintenance kit 1 Replace the maintenance kit. 2 Reset the maintenance count to zero to clear the 80 scheduled maintenance [x] message. Note: For more information on replacing the maintenance ki...

12 Rotate the release lever clockwise to lock the cover. 13 Close the front door. Replacing a toner cartridge 1 Open the front door. Maintaining the printer 171

Replacing the waste toner bottle 1 Turn the printer off. 2 Open the front door. 3 Remove the used waste toner bottle. 4 Unpack the new waste toner bottle. Maintaining the printer 174

Replacing a staple cartridge Note: A message on the printer display indicates which staple cartridge needs to be replaced. Replacing staple cartridge in the standard stapler unit 1 Open door G. 2 Grasp the handle of the staple cartridge holder, and then pull out the holder to the right. 3 Pull the s...

6 Push the staple cartridge into the finisher until it clicks into place. 7 Close door G. Replacing staple cartridge in the booklet stapler unit Note: This task is applicable only when a booklet finisher is installed. 1 Open door G. Maintaining the printer 181

Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damag...

Administrative support Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced systemsupport tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server Admin...

Clearing jams Carefully select paper and specialty media and load it properly to avoid most jams. If jams do occur, follow the stepsoutlined in this section. Note: Jam recovery is set to Auto by default. The printer reprints jammed pages unless the memory required to hold the pages is needed for oth...

Paper jam in the fuser 1 Open door A by lifting the release latch and lowering the door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Pull the green lever down. 2 1 3 Firmly grasp the jamm...

Paper jam under the fuser 1 Open door A. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 If the jammed paper is visible under the fuser, then firmly grasp the paper on each side, and then gen...

5 Close door A. 6 If necessary, touch Continue from the printer control panel. 24x paper jam Note: Make sure all paper fragments are removed when pulling out any jammed paper. Paper jam in Tray 1 1 Open Tray 1. Clearing jams 198

2 Firmly grasp the jammed paper on each side, and then gently pull it out. 3 Close Tray 1. 4 If necessary, touch Continue, jam cleared from the printer control panel. Paper jam in one of the optional trays (Trays 2–4) 1 Check door C, and then firmly grasp the jammed paper and then pull it out. 2 Ope...

3 Firmly grasp the jammed paper on each side, and then gently pull it out. 4 Close the tray. 5 If necessary, touch Continue, jam cleared from the printer control panel. Paper jam in Tray 5 (high ‑ capacity feeder) Paper jam inside the tray 1 Pull out the tray until it stops. Warning—Potential Damage...

2 Firmly grasp the jammed paper on each side, and then gently pull it out. 3 Push the tray gently until it stops. 4 If necessary, touch Continue, jam cleared from the printer control panel. Paper jam in the tray exit 1 Gently move the tray to the left until it stops. 2 Firmly grasp the jammed paper ...

3 Gently put the tray back into position. 4 If necessary, touch Continue, jam cleared from the printer control panel. Paper jam in the top cover 1 Gently move the tray to the left until it stops. 2 Open the top cover. 1 2 2 Clearing jams 202

250 paper jam 1 Remove any jammed pages from the multipurpose feeder. 2 Load paper into the multipurpose feeder. 3 If necessary, touch Continue, jam cleared from the printer control panel. 281 paper jam Paper jam in door A 1 Open door A. CAUTION—HOT SURFACE: The inside of the printer might be hot. T...

1 Standard finisher bin 2 Finisher bin 1 3 Finisher bin 2 Note: Finisher bin 2 is available only when a booklet finisher is installed. Note: Make sure all paper fragments are removed. Paper jam in door H 1 Open door H. Note: Door H is located between the finisher exit bins. 2 Firmly grasp the jammed...

3 Close door H. 4 If necessary, touch Continue from the printer control panel. Paper jam in door G 1 Open door G. 1 2 3 4 5 6 7 Area Cover, knob, or handle name 1 Cover G1 2 Cover G2 Clearing jams 208

Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. • The printer is ...

Check [src] orientation or guides Try one or more of the following: • Move the paper guides in the tray to the correct positions for the paper size loaded. • Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the Paper Size setti...

Insert the hole punch box Insert the hole punch box into the finisher, and then touch Continue to clear the message. Insert Tray [x] Insert the specified tray into the printer. Install bin [x] Try one or more of the following: • Install the specified bin: 1 Turn the printer off. 2 Unplug the power c...

Load [src] with [size] Try one or more of the following: • Load the specified paper in the tray or feeder. • Touch Paper loaded, continue to clear the message and continue printing. If the printer finds a tray that has the correct paper type and size, it feeds from that tray. If the printer cannot f...

Print quota exceeded. Print job canceled. The print job has been cancelled because the print quota has been exceeded. Contact your system support person. Print quota exceeded. Print job incomplete. The print job did not complete because the print quota has been exceeded. Contact your system support ...

34 Incorrect paper size, check [paper source] Try one or more of the following: • Load the appropriate paper or specialty media in the proper tray. • Confirm that the wheel on Tray 1 is set to the paper size loaded in the tray. Make sure the paper size matches thedocument you are trying to print. • ...

53 Unformatted flash detected Try one or more of the following: • Touch Continue to stop the defragment operation and continue printing. • Format the flash memory. If the error message remains, the flash memory may be defective and require replacing. 54 Serial option [x] error Try one or more of the...

58 Too many disks installed 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the excess disks. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer back on. 58 Too many flash options installed 1 Turn the printer off. 2 Unplug the power c...

1565 Emulation error, load emulation option The printer automatically clears the message in 30 seconds, and then disables the download emulator on the firmwarecard. Solving printing problems Multiple ‑ language PDF files do not print The PDF files may contain unavailable fonts. 1 Open the document y...

M AKE SURE THE CORRECT PRINTER SOFTWARE IS INSTALLED • Verify that you are using the correct printer software. • If the printer is connected to your computer through a USB port, then make sure you are running a supportedoperating system and using a compatible printer software. M AKE SURE THE INTERNA...

Print job takes longer than expected Try one or more of the following: R EDUCE THE COMPLEXITY OF THE PRINT JOB Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the printjob. T URN OFF THE P AGE P ROTECT SETTING From the home screen, navigate to:...

U SE THE SAME P APER S IZE AND P APER T YPE SETTINGS • Print a menu settings page and compare the settings for each tray. • If necessary, adjust the settings from the Paper Size/Type menu. Note: The standard 550-sheet tray and the multipurpose feeder do not automatically sense the paper size. You mu...

If you do not know the IP address or host name of the printer, then you can: • View the information on the printer control panel home screen, or in the TCP/IP section under theNetworks/Ports menu. • Print a network setup page or menu settings page and locate the information in the TCP/IP section. 2 ...

A network destination stopped working or is invalid M AKE SURE THE PRINTER AUTHENTICATION IS CONFIGURED If the application is configured to use MFP authentication credentials, then the printer authentication settings mustbe configured from the Embedded Web Server. For more information on configuring...

Solving option problems Option does not operate correctly or quits after it is installed Try one or more of the following: R ESET THE PRINTER Turn the printer off, wait for about 10 seconds, and then turn the printer on. C HECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off ...

Internal Solutions Port does not operate correctly Try one or more of the following: C HECK THE I NTERNAL S OLUTIONS P ORT (ISP) CONNECTIONS Make sure the ISP is securely connected to the printer system board. C HECK THE CABLE Make sure you are using the correct cable and that it is securely connect...

Solving paper feed problems Paper frequently jams These are possible solutions. Try one or more of the following: C HECK THE PAPER Use recommended paper and specialty media. For more information, see the chapter about paper and specialtymedia guidelines. M AKE SURE THERE IS NOT TOO MUCH PAPER IN THE...

Solving print quality problems If the solutions here do not correct the problem, contact customer support. You may have a printer part that requiresadjustment or replacement. Printer is printing blank pages Try one or more of the following: M AKE SURE THERE IS NO PACKING MATERIAL LEFT ON THE TONER O...

Clipped images Try one or more of the following: C HECK THE GUIDES Move the width and length guides in the tray to the correct positions for the paper size loaded. C HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: 1 From the printer control panel Pa...

M AKE SURE THE TONER CARTRIDGE IS NOT LOW ON TONER When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the toner cartridge. 1 Remove the toner cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print qu...

M AKE SURE THE TRANSFER BELT IS NOT DEFECTIVE Replace the defective transfer belt. For more information, see the instruction sheet that came with the replacementpart. M AKE SURE THE FUSER IS NOT DEFECTIVE Replace the defective fuser. For more information, see the instruction sheet that came with the...

Print is too light Try one or more of the following: C HECK THE DARKNESS , BRIGHTNESS , AND CONTRAST SETTINGS The Toner Darkness setting may be too light, the Brightness setting may be too light, or the Contrast setting may betoo low. • Change these settings from the printer control panel Quality me...

M AKE SURE THE FUSER IS NOT DEFECTIVE The fuser may be defective if the marks occur down repeatedly in all colors. • Replace the fuser if the defects occur every 141 mm (5.55 in.). Skewed print Try one or more of the following: C HECK THE PAPER GUIDES Adjust the length and width guides in the tray t...

4 Clean the paper feed rollers. Warning—Potential Damage: Do not touch the rubber. Doing so will damage the rollers. 5 Reinstall the paper feed rollers. Note: Make sure to replace the worn or defective paper feed rollers. Solid color pages M AKE SURE THE PHOTOCONDUCTOR IS NOT DEFECTIVE AND IS INSTAL...

M AKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the print cartridge: 1 Remove the print cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print qu...

M AKE SURE THE PHOTOCONDUCTOR UNIT IS NOT WORN OR DEFECTIVE Replace the word or defective photoconductor unit. M AKE SURE THE FUSER IS NOT WORN OR DEFECTIVE Replace the worn or defective fuser. M AKE SURE THE PRINTER HAS RECALIBRATED RECENTLY Perform color adjust from the Quality menu. M AKE SURE TH...

M AKE SURE THE FUSER IS NOT WORN OR DEFECTIVE Replace the worn or defective fuser. For more information, see the instruction sheet that came with the replacementpart. Transparency print quality is poor Try one or more of the following: C HECK THE TRANSPARENCIES Use only transparencies that meet the ...

Color specification and object to beprinted Color Correction setting Sample pages to use CMYK—Graphic Auto US CMYK Manual Manual Color CMYK Graphic Setting CMYK—Image Auto US CMYK Manual Manual Color CMYK Image Setting What are Detailed Color Samples and how do I access them? These pages require the...

Contacting customer support When you call customer support, describe the problem you are experiencing, the message on the display, and thetroubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number. For more information, see the label o...

Notices Product information Product name: Lexmark C950de Machine type: 5058 Model(s): 030 Edition notice March 2013 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARR...

Monaco Apple Computer, Inc. New York Apple Computer, Inc. Oxford Arthur Baker Palatino Linotype-Hell AG and/or its subsidiaries Stempel Garamond Linotype-Hell AG and/or its subsidiaries Taffy Agfa Corporation Times New Roman The Monotype Corporation plc Univers Linotype-Hell AG and/or its subsidiari...

Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Printing 53 Ready 22 Values are subject to change. See www.lexmark.com for current val...

ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to complywith Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Temperature information Ambient temperature 10.0 to 33.0° C (50 to 91...

Factory default Power Saver Timeout for this product (in minutes): 30 By using the configuration menus, the Power Saver Timeout can be modified between 2 minutes and 240 minutes.Setting the Power Saver Timeout to a low value reduces energy consumption, but may increase the response time ofthe produc...

Le terme « IC » précédant le numéro de d'accréditation/inscription signifie simplement que le produit est conformeaux spécifications techniques d'Industry Canada. Notice to users in the European Union Products bearing the CE mark are in conformity with the protection requirements of EC Council direc...

Statement of Limited Warranty Lexmark C950de Lexmark International, Inc., Lexington, KY This limited warranty applies to the United States and Canada. For customers outside the U.S., refer to the country-specific warranty information that came with your product. This limited warranty applies to this...

Extent of limited warranty Lexmark does not warrant uninterrupted or error-free operation of any product or the durability or longevity of printsproduced by any product. Warranty service does not include repair of failures caused by: —Modification or unauthorized attachments —Accidents, misuse, abus...

LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT PLEASE READ CAREFULLY BEFORE USING THIS PRODUCT: BY USING THIS PRODUCT, YOU AGREE TO BE BOUND BY ALLTHE TERMS AND CONDITIONS OF THIS SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT. IF YOU DO NOTAGREE WITH THE TERMS OF THIS SOFTWARE LIMITED WAR...

9 ADDITIONAL SOFTWARE . This License Agreement applies to updates or supplements to the original Software Program provided by Lexmark unless Lexmark provides other terms along with the update or supplement. 10 TERM . This License Agreement is effective unless terminated or rejected. You may reject o...

Index Numerics 1565 Emulation error, loademulation option 2281 ‑ tray module installing 38 2,000 ‑ sheet high ‑ capacity feeder installing 38 2000 ‑ sheet high ‑ capacity feeder loading 67 201–202 paper jams 192203 paper jam 194230 paper jam 195231 paper jam 19624x paper jam 198250 paper jam 204281 ...