Lexmark C935 - Manual

Understanding the control panel Control panel item Description 1 Display Shows messages and pictures that communicate the status of the printer 2 Indicator light Indicates the printer status: • Off —The power is off. • Blinking green —The printer is warming up, processing data, or printing. • Solid ...

Installing options Installing internal options CAUTION: If you are installing memory or option cards sometime after setting up the printer, turn the printer off and unplug the power cord from the wall outlet before continuing. If you have any other devices attached to theprinter, turn them off as we...

1 Firmware and flash memory card connectors 2 Memory card connector 3 Internal print server connector 4 Hard disk connector Installing a memory card CAUTION: If you are installing a memory card after setting up the printer, turn the printer off, and unplug the power cord from the wall outlet before ...

4 Align the notches on the memory card with the ridges on the connector. 1 Notches 2 Ridges 5 Push the memory card straight into the connector until it snaps into place. 6 Reinstall the system board. Installing a flash memory or firmware card The system board has two connections for an optional flas...

1 Plastic pins 2 Metal pins 4 Push the card firmly into place. Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. 5 Reinstall the system board. Installing a printer hard disk CAUTION: If installing a pr...

5 Press the ribbon cable connector into the hard disk connector on the system board. 6 Flip the hard disk over, and then press the three posts on the mounting plate into the holes on the system board.The hard disk snaps into place. 7 Reinstall the system board. Installing an internal print server or...

An internal print server allows connection from the printer to the local area network (LAN). An optional port interface card expands the ways the printer can connect to a computer or external print server. 1 Access the system board. 2 Unpack the internal print server or port interface card. 3 Remove...

Note: This operation requires a #2 Phillips screwdriver. 1 Gently insert the system board into the printer. 2 Replace the cover screws, and then turn them clockwise. 3 Tighten the screws firmly. Attaching cables Connect the printer to the computer using a USB cable or Ethernet cable. A USB port requ...

Loading paper and specialty media This section explains how to load the 520-, 867-, and 1133-sheet trays, and the multipurpose feeder. It also includesinformation about paper orientation, setting the Paper Size and Paper Type, and linking and unlinking trays. Setting the Paper Size and Paper Type Th...

Loading the 520-sheet trays The Size Sensing setting is only available for A5- and statement-size paper. Loading the 520-sheet trays The printer has a standard 520-sheet tray (Tray 1), and it may have one or more optional 520-sheet trays. All520-sheet trays support the same paper sizes and types. Pa...

7 Align the tray, and insert it. 8 If a different type of paper was loaded than the type previously loaded in the tray, change the Paper Type settingfor the tray from the control panel. Using A5 or statement paper sizes The printer trays cannot distinguish between A5- (148 x 210 mm) and statement-si...

4 Load the paper stack with the recommended print side faceup. 5 Make sure the paper guides are secure against the edges of the paper. 6 Insert the tray into the printer. 7 If a different type of paper was loaded than the type previously loaded in the tray, change the Paper Type settingfor the tray ...

Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the nextlinked tray. When the Paper Size and Paper Type settings are the same for any trays, the trays are automaticallylinked. The Paper Size set...

Paper and specialty media guide Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluatingnew paper stock. Weight The printer can automatically feed paper weights from 60 to 220 g/m 2 (16 to 58 lb bo...

Unacceptable paper The following paper types are not recommended for use with the printer: • Chemically treated papers used to make copies without carbon paper, also known as carbonless papers,carbonless copy paper (CCP), or no carbon required (NCR) paper • Preprinted papers with chemicals that may ...

Lexmark consistently tests its printers with recycled paper (20–100% post-consumer waste) and a variety of testpaper from around the world, using chamber tests for different temperature and humidity conditions. Lexmark hasfound no reason to discourage the use of today's recycled office papers, but g...

Short-edge orientation Without finisher With finisher installed Loading letterhead in the 867-sheet tray Without finisher With finisher installed Loading letterhead in the 1133-sheet tray Without finisher With finisher installed Using transparencies Print samples on the transparencies being consider...

Supported paper sizes, types, and weights The following tables provide information on standard and optional paper sources and the types of paper they support. Note: To use a paper size that is unlisted, configure a Universal Paper Size. For information on card stock and labels, see the Card Stock &a...

Paper size Dimensions 520-sheettrays(standard oroptional) High capacityfeeder Multipurposefeeder Duplex unit B5 Envelope 176 x 250 mm(6.9 x 9.8 in.) X X X C5 Envelope 162 x 229 mm(6.4 x 9 in.) X X X 9 Envelope 98 x 225 mm(3.9 x 8.9 in.) X X X 10 Envelope 105 x 241 mm(4.1 x 9.5 in.) X X X DL Envelope...

Paper types and weights supported by the finisher Use this table to determine the possible output destinations of print jobs which use supported paper types andweights. The paper capacity of each output bin is listed in parentheses. Paper capacity estimations are calculatedbased on 75 g/m 2 (20 lb) ...

Supported finishing features 1 Horizontal transport unit 2 Finisher standard bin 3 Finisher bin 1 4 Finisher bin 2 (booklet-maker) Notes: • The finisher shown above, is the booklet finisher. Bin 2 is available only when the booklet finisher is installed. • All paper capacities are based on 75 g/m 2 ...

Printing This chapter covers printing, printer reports, and job cancellation. The selection and handling of paper and specialtymedia can affect how reliably documents print. For more information, see "Avoiding jams" and "Storing paper." Installing printer software A printer driver is...

Job type Description Confidential When you send a Confidential print job to the printer, you must create a PINin Print Properties. The PIN must be four digits using the numbers 0–9. Thejob is held in printer memory until you enter the PIN from the control paneland choose to print or delete the job. ...

Printing from a USB flash memory device A USB Direct interface is located on the control panel. Insert a USB flash memory device to print supported file types.Supported file types include: .pdf, .gif, .jpeg, .jpg, .bmp, .png, .tiff, .tif, .pcx, and .dcx. Many USB flash memory devices are tested and ...

3 Press until appears next to the document you want to print, and then press . Note: Folders found on the flash memory device appear as folders. File names are appended by the extension type (for example, .jpg). 4 Press to print one copy, or enter the number of copies using the keypad, and then pres...

3 Press repeatedly until Reports appears, and then press . 4 Press repeatedly until Print Fonts appears, and then press . 5 Press repeatedly until appears next to PCL Fonts , PostScript Fonts , or PPDS Fonts , and then press . After the font sample list prints, Ready appears. Printing a directory li...

Note: Once a print job is sent, to easily cancel a job, press . The Stopped screen appears. Press until Cancel a job appears, and then press . Canceling a print job from the Windows taskbar When you send a job to print, a small printer icon appears in the right corner of the taskbar. 1 Double-click ...

3 Press repeatedly until Quality Menu appears, and then press . 4 Press repeatedly until Print Mode appears, and then press . 5 Press repeatedly until Black Only appears, and then press . Submitting selection appears. Using Max Speed and Max Yield The Max Speed and Max Yield settings allow you to ch...

Clearing jams Avoiding jams The following hints can help you avoid jams: • Use only recommended paper or specialty media. For more information, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications . • Do not load too much paper. Make sure the stack h...

Understanding printer menus Menus list Menu Supplies Menu Paper Menu Reports A number of menus are available to make it easy for you to change printer settings: Supplies Menu Paper Menu Reports Settings Cyan Toner Magenta Toner Yellow Toner Black Toner Color PC Units Black PC Unit Waste Toner Box St...

Supplies menu Menu item Description Cyan, Magenta, Yellow, or Black Toner Low Replace Missing or Defective OK Unsupported Shows the status of the toner cartridges Color PC Units Life Warning Replace Missing OK Normal Shows the status of the cyan, yellow, and magentaphotoconductor units Black PC Unit...

Paper menu Default Source menu Menu item Description Default Source Tray <x> MP Feeder Manual Paper Manual Env Sets a default paper source for all print jobs Notes: • From the Paper menu, Configure MP must be set to Cassette in orderfor MP Feeder to appear as a menu setting. • Tray 1 (standard...

Menu item Description Manual Paper Type Plain Paper Card Stock Transparency Glossy Labels Bond Letterhead Preprinted Colored Paper Custom Type <x> Specifies the type of paper being manually loaded Note: Plain Paper is the factory default setting. Manual Envelope Size 7 3/4 Envelope 10 Envelope...

Substitute Size menu Menu item Description Substitute Size Off Statement/A5 Letter/A4 11 x 17/A3 All Listed Substitutes a specified paper size if the requested paper size is notavailable Notes: • All Listed is the factory default setting. All available substitutions areallowed. • The Off setting ind...

Menu item Description Envelope Texture Smooth Normal Rough Specifies the relative texture of the envelopes loaded in a specific tray Note: Normal is the factory default setting. Letterhead Texture Smooth Normal Rough Specifies the relative texture of the paper loaded in a specific tray Note: Normal ...

Menu item Description Preprinted Loading Duplex Off Determines whether 2-sided printing occurs for all jobs thatspecify Preprinted as the paper type Note: Off is the factory default setting. Colored Loading Duplex Off Determines whether 2-sided printing occurs for all jobs thatspecify Colored as the...

Universal Setup menu These menu items are used to specify the height, width, and feed direction of the Universal Paper Size. The UniversalPaper Size is a user-defined paper size setting. It is listed with the other paper size settings and includes similaroptions, such as support for duplex printing ...

Menu Item Description Configure Bins Mailbox Link Link Optional Type Assignment Specifies configuration options for output bins Notes: • Mailbox is the factory default setting. • The booklet-maker bin (Bin 2) cannot be linked toanother bin. Bin 2 folds all print jobs. • The Mailbox setting treats ea...

Settings menu Setup menu Menu item Description Display Language English Francais Deutsch Italiano Espanol Dansk Norsk Nederlands Svenska Portuguese Suomi Russian Polski Magyar Turkce Cesky Simplified Chinese Traditional Chinese Korean Japanese Sets the language of the text appearing on the display N...

Menu item Description Factory Defaults Do Not Restore Restore Returns the printer settings to the factory default settings Notes: • Do Not Restore is the factory default setting. Do NotRestore keeps the user-defined settings. • Restore returns all printer settings to the factory defaultsettings exce...

Menu item Description Staple Job Off Auto Front Back 2 Staples 4 Staples Specifies the number and position of staples on a print job Notes: • This menu is available only when the finisher is installed. • Off is the factory default setting. Print jobs are not stapled. • Auto corner staples every prin...

Menu item Description Manual Color CMYK Image US CMYK Euro CMYK Vivid CMYK Off CMYK Text US CMYK Euro CMYK Vivid CMYK Off CMYK Graphics US CMYK Euro CMYK Vivid CMYK Off Customizes the CMYK color conversions Notes: • US CMYK is the US factory default setting. US CMYK applies a colorconversion table t...

Menu item Description Job Acct Stat Print Clear Prints a list of all stored job statistics or deletes the information from the printerhard disk Notes: • A printer hard disk must be installed in the printer and operating properlyfor this menu item to be available. • Selecting Print prints a list of s...

PostScript menu Menu item Description Print PS Error On Off Prints a page containing the PostScript error Note: Off is the factory default setting. Font Priority Resident Flash/Disk Establishes the font search order Notes: • Resident is the factory default setting. • A formatted flash memory option ...

PPDS menu Menu item Description Orientation Portrait Landscape Sets the orientation of the text and graphics on the page Notes: • Portrait is the factory default setting. • Settings are duplicated in the PCL Emulation menu. Lines per Page 1–255 Sets the number of lines that print on each page Notes:...

Menu item Description Auto CR after LF On Off Specifies whether the printer automatically performs a carriage return (CR)after a line feed (LF) control command Notes: • Off is the factory default setting. • Settings are duplicated in the PCL Emulation menu. Auto LF after CR On Off Specifies whether ...

Menu item Description Scale 1–400% Scales the default font for HTML documents Notes: • 100% is the factory default setting. • Scaling can be increased in 1% increments. Orientation Portrait Landscape Sets the page orientation for HTML documents Note: Portrait is the factory default setting. Margin S...

Security menu Menu item Description Max Invalid PIN Off 2–10 Limits the number of times an invalid PIN can be entered Notes: • Off is the factory default setting. • This menu item appears only if a printer hard disk is installed. • Once the limit is reached, the confidential print jobs for that user...

Menu item Description TCP/IP Enable DHCP On Off Enable RARP On Off Enable BOOTP On Off AutoIP On Off Enable FTP/TFTP On Off HTTP Server Enabled On Off Lets you view or change the setting Note: On is the factory default setting. TCP/IP WINS Server Address DNS Server Address Lets you view or change th...

Menu item Description IPv6 Enable DHCPv6 Off On Enables DHCPv6 in the printer Note: Off is the factory default setting. Wireless menu Use the following menu items to view or configure the wireless internal print server settings. Note: This menu is available only for network models or printers attach...

NetWare menu Menu item Description View Login Name <none> Shows the assigned NetWare login name View Print Mode <none> Shows the assigned NetWare print mode View Network Number <none> Shows the assigned NetWare network number Activate On Off Activates or deactivates NetWare support...

Menu item Description Set Zone <list of zones available on thenetwork> Provides a list of AppleTalk zones available on the network Note: The default setting is the default zone for the network. If no default zone exists, the zone marked with an * is the default setting. LexLink menu Menu item ...

Understanding printer messages List of status and error messages Activating Menu Changes Wait for the message to clear. Activating PPDS Mode The PPDS emulator has been activated. Wait for the message to clear. Bin <x> Full Remove the stack of paper from the specified exit bin to clear the mess...

Note: x represents the number of jobs being restored. y represents the total number of jobs to be restored. Serial <x> The printer is using a serial cable connection. The serial port is the active communication link. Some held jobs were not restored Press until Continue appears, and then press...

54 Serial option <x> error • Check that the serial cable is connected correctly and is the proper one for the serial port. • Check that the serial interface parameters (protocol, baud, parity, and data bits) are set correctly on the printerand host computer. • Press until Continue appears, and...

56 USB port <x> disabled • Press until Continue appears, and then press to clear the message. The printer discards any data received through the USB port. • Make sure the USB Buffer menu item is not set to Disabled. 57 Configuration change, held jobs were not restored Press until Continue appe...

84 Replace black pc unit The black photoconductor is exhausted. Install a new photoconductor. Note: To learn how to replace the black photoconductor, press until Show Me appears, and then press . 84 Replace color pc units One or more of the color photoconductors are exhausted. Install new cyan, mage...

1565 Emul Error Load Emul Option The printer automatically clears the message in 30 seconds and then disables the download emulator on the firmwarecard. To fix this, download the correct download emulator version from the Lexmark Web site at www.lexmark.com . 122

Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION: To avoid the risk of electric shock, unplug the power cord from the wall ou...

3 Press until View supplies appears, and then press . The status of each supply appears. Printing a menu settings page Print a menu settings page to review the status of the supplies. 1 Make sure the printer is on and Ready appears. 2 From the control panel, press . 3 Press repeatedly until Reports ...

Ordering photoconductors When 84 Black pc unit life warning or 84 color pc unit life warning appears, order replacement photoconductor(s). Part name Part number Single PC Unit C930X72G 3 Pack of PC Units C930X73G Ordering staple cartridges When Staples <x> low or missing appears, order the spe...

11 Close Door E6. 12 Close Door E. 13 Remove all paper from the printer paper path. Visit www.lexmark.com/recycling to learn how to recycle the waste toner box. Cleaning the printhead lenses Clean the printhead lenses when you replace the waste toner box or when you encounter print quality problems....

Replacing a photoconductor Replace the black photoconductor when 84 Replace black pc unit appears. Replace the cyan, magenta, and yellow photoconductors when 84 Replace color pc units appears. 1 Open Door E (front printer door). Warning: To avoid overexposing the photoconductors, do not leave the do...

7 Press the button forward to insert the photoconductor while removing the casing. 8 Lift the bar up, and then press latch E5 down so that it holds the bar in position. 9 Close Door E. Replacing a toner cartridge Replace the specified toner cartridge (cyan, magenta, yellow, or black) when 88 Replace...

6 Align the arrow-shaped handle with the unlock symbol, and then insert the toner cartridge all the way into theopening. 7 Lock the cartridge by turning the arrow-shaped cartridge handle clockwise until it points toward the lock symbol. 8 Close Door E. Recycling Lexmark products To return Lexmark pr...

Moving the printer Before moving the printer CAUTION: The printer weighs 201 lb (91.2 kg); therefore, it requires at least four people or a properly rated mechanical handling system to lift it safely. Use the handholds on the sides of the printer to lift it, and make sureyour fingers are not under t...

1 2 in. (50 mm) 2 2.7 ft (825 mm) 3 1.4 ft (418 mm) 4 4 in. (100 mm) 5 2.3 ft (693 mm) Shipping the printer When shipping the printer, use the original packaging or call the place of purchase for a relocation kit. 141

Administrative support Adjusting the brightness or contrast of the display 1 Make sure the printer is on and Ready appears. 2 From the control panel, press . 3 Press repeatedly until Settings appears, and then press . 4 Press repeatedly until Utilities Menu appears, and then press . 5 Press repeated...

5 Press repeatedly until Power Saver appears, and then press . 6 Press repeatedly to decrease or repeatedly to increase the number of minutes before the printer enters Power Saver mode, and then press . Available settings range from 2–240 minutes. Note: Power Saver settings can also be adjusted by i...

Troubleshooting Checking an unresponsive printer If your printer is not responding, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. • The Ground Fault Circuit Interrupter (GFCI) has...

2 Press the A1 green lever down to its normal position. 3 Close Door A. Solving printing problems Multiple-language PDFs do not print The documents contain unavailable fonts. 1 Open the document you want to print in Adobe Acrobat. 2 Click the printer icon. The Print dialog appears. 3 Select Print as...

Make sure the correct printer software is installed • Verify that you are using the correct printer software. • If you are using a USB port, make sure you are running Windows Vista, Windows XP, Windows Server 2003,Windows 2000/98/Me and using compatible printer software. Make sure the internal print...

5 Press until Page Protect appears, and then press . 6 Press until Off appears, and then press . Job prints from the wrong tray or on the wrong paper Check the Paper Type setting Make sure the Paper Type setting matches the paper loaded in the tray. Incorrect characters print Make sure the printer i...

4 Press until Timeouts appears, and then press . 5 Press until Print Timeout appears, and then press . 6 Press until the desired value appears, and then press . Solving option problems Option does not operate correctly or quits after it is installed These are possible solutions. Try one or more of t...

Finisher If the finisher does not operate correctly, these are possible solutions. Try one or more of the following: Make sure the connection between the finisher and the printer is secure If the finisher is listed on the menu settings page, but paper jams when it exits the printer and enters the fi...

Make sure there is not too much paper in the paper tray Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on themultipurpose feeder. Check the paper guides Move the guides in the tray to the correct positions for the paper size loaded. Has the pa...

5 Press until Jam Recovery appears, and then press . 6 Press until On or Auto appears, and then press . Solving print quality problems The information in the following topics may help you solve print quality problems. If these suggestions do not correctthe problem, contact Customer Support. You may ...

Characters have jagged or uneven edges If you are using downloaded fonts, verify that the fonts are supported by the printer, the host computer, and thesoftware program. Clipped images These are possible solutions. Try one or more of the following: Check the paper guides Move the guides in the tray ...

Incorrect margins Check the paper guides Move the guides in the tray to the correct positions for the paper size loaded. Check the Paper Size setting Make sure the Paper Size setting matches the paper loaded in the tray. Check the Page size setting Before sending the job to print, specify the correc...

Has the paper absorbed moisture due to high humidity? • Load paper from a fresh package. • Store paper in its original wrapper until you use it. Print irregularities These are possible solutions. Try one or more of the following: Has paper absorbed moisture due to high humidity? • Load paper from a ...

A toner cartridge may be defective Replace the toner cartridge. Print is too light These are possible solutions. Try one or more of the following: Check the darkness, brightness, and contrast settings The Toner Darkness setting is too dark, the RGB Brightness setting is too dark, or the RGB Contrast...

Repeating defects Do marks occur repeatedly only in one color and multiple times on a page? Replace the photoconductor(s) if the defects occur every: • 44 mm (1.7 in.) • 94 mm (3.7 in.) Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The cyan, magenta, and yellow photoc...

Toner rubs off These are possible solutions. Try one or more of the following: Check the Paper Type setting Make sure the Paper Type setting matches the paper loaded in the tray. Check the Paper Texture setting Make sure the Paper Texture setting matches the paper loaded in the tray. Toner specks Th...

Uneven print density A B C D E A B C D E A B C D E Replace the photoconductor(s). Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The cyan, magenta, and yellow photoconductors must all be replaced at the same time. The black photoconductor can be replaced separately. So...

To access a detailed Color Samples set from the Embedded Web Server: 1 Open a Web browser. 2 In the address bar, type the network printer IP address. 3 Click Configuration . 4 Click Color Samples . 5 Click Detailed Options to narrow the set to one color range. 6 When the Detailed Options page appear...

Notices Product name: Lexmark C930 Machine type: 5057 Model(s): 030 Edition notice April 2007 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITH...

Conventions Note: A Note identifies something that could help you. Warning: A Warning identifies something that could damage your product hardware or software. CAUTION: A CAUTION identifies something that could cause you harm. CAUTION: This type of CAUTION indicates that you should not touch the mar...

English Hereby, Lexmark International, Inc., declares that this type of equipment is in compliance with the essential requirementsand other relevant provisions of Directive 1999/5/EC. Español Por medio de la presente, Lexmark International, Inc. declara que este producto cumple con los requisitos es...

If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment unt...

Laser advisory label A laser notice label may be affixed to this printer as shown: Power consumption Product power consumption The following table documents the power consumption characteristics of the product. Note: Some modes may not apply to your product. Mode Description Power consumption (Watts...

TO THE EXTENT PERMITTED BY APPLICABLE LAW, NEITHER LEXMARK NOR ITS THIRD PARTY SUPPLIERS ORREMARKETERS MAKE ANY OTHER WARRANTY OR CONDITION OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITHRESPECT TO THIS PRODUCT, AND SPECIFICALLY DISCLAIM THE IMPLIED WARRANTIES OR CONDITIONS OFMERCHANTABILITY, FITNESS ...

Index Numerics 1133-sheet tray loading 28 1565 Emul Error Load EmulOption 122200–285.yy Paper jam 121289 Staple error <x> 12131 Missing or defective <color>cartridge 11632 Replace unsupported <color>cartridge 11634 Incorrect paper size, check<src> 11634 Incorrect paper type, ...