Page 2 - Trademarks; Safety information
2 Edition: March 2005 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRAN...
Page 3 - Contents
3 Contents Chapter 1: Learning about the printer .........................................................6 Understanding the printer operator panel ........................................................................ 8 Chapter 2: Installing drivers for local printing ..............................
Page 4 - k Co
4 Contents L e xmar k Co nf id enti al u n ti l announced - Re vi si on: 03/21 /05 Chapter 5: Printing ......................................................................................51 Sending a job to print ........................................................................................
Page 6 - Learning about the printer; Configured models
Learning about the printer 6 1 Learning about the printer CAUTION: Do not set up this product or make any electrical or cabling connections, such as the power cord or telephone, during a lightning storm. Configured models The following illustrations show a standard network and fully configured print...
Page 7 - Menu
Learning about the printer 7 Learning about the printer A number of menus are available to make it easy for you to change printer settings. The diagram shows the menu index on the operator panel and the menus and items available under each menu. For more information about menus and menu items, see t...
Page 8 - Understanding the printer operator panel; Translations label
Understanding the printer operator panel 8 Learning about the printer Understanding the printer operator panel The operator panel on your printer is a 4-line backlit gray scale display that can show both graphics and text. The Back, Menu, and Stop buttons are located to the left of the display, the ...
Page 9 - Back; Stop
Understanding the printer operator panel 9 Learning about the printer The use of the buttons and the layout of the display panel are described in the following table. Button Function Back Press the Back button to return to the last screen you viewed. Note: Changes made on a screen will not be applie...
Page 10 - View supplies
Understanding the printer operator panel 10 Learning about the printer The numeric pad consists of numbers, a pound '#' sign, and a backspace button. The 5 button has a raised bump for non-visual orientation. The numbers are used to enter numeric values for items like quantities or PINs. The backspa...
Page 11 - Installing drivers for local printing; Windows
Installing drivers for local printing 11 2 Installing drivers for local printing A local printer is a printer attached to the computer using a USB or parallel cable. The local printer is intended to be used by the computer to which it is attached. If attaching a local printer, install the printer dr...
Page 14 - Macintosh; Creating a queue in Print Center / Printer Setup Utility (Mac OS X)
Macintosh 14 Installing drivers for local printing 3 Click Agree to accept the Printer Software License Agreement. 4 Select Custom, and click Next. 5 Select Components, and click Next. 6 Select Local, and click Next. 7 Select the printer from the list, and click Add Printer. 8 Expand the printer ite...
Page 17 - Installing drivers for network printing; Printing a network setup page
Installing drivers for network printing 17 3 Installing drivers for network printing Printing a network setup page If the printer is attached to a network, print a network setup page on the printer to verify the network connection. This page also provides important information that helps in configur...
Page 18 - Verifying the IP settings; Supported printer drivers
Verifying the IP settings 18 Installing drivers for network printing 9 Using the numeric pad, enter the IP gateway. Once it is entered, press . Submitting Selection appears briefly. 10 Press until the printer returns to Ready . Verifying the IP settings 1 Print another network setup page. Look under...
Page 21 - Using the point and print method
Windows 21 Installing drivers for network printing g Check the following to make sure the printer was successfully shared. • The printer object in the Printers folder now has a shared indicator. For example, in Windows NT 4.0, a hand appears under the printer object. • Browse Network Neighborhood. F...
Page 22 - Mac OS X; Using AppleTalk Printing
Macintosh 22 Installing drivers for network printing Configuring Drag‘N’Print Note: Drag’N’Print™ support is not available for all printers. For detailed configuration instructions, launch the drivers CD, click View Documentation, and click Software and utilities. Macintosh Note: A PostScript Printe...
Page 23 - Using IP Printing; Step 1: Install a custom PPD file
Macintosh 23 Installing drivers for network printing 7 Verify printer installation: a Open Finder, click Applications, and click TextEdit. b Choose Print from the “File” menu. c Choose Summary from the “Copies & Pages” pop-up menu. Note: Look on the Network Setup page under the “AppleTalk” headi...
Page 24 - NetWare
UNIX/Linux 24 Installing drivers for network printing f Click Close when installation is complete. Note: A PPD for the printer is also available in a downloadable software package on the Lexmark Web site at www.lexmark.com. Step 2: Create a desktop printer 1 In the Chooser, select the LaserWriter 8 ...
Page 25 - Installing and removing options
Installing and removing options 25 4 Installing and removing options CAUTION: If you are installing memory or option cards sometime after setting up the printer, turn the printer off and unplug the power cord before continuing. If you have any other devices connected to the printer, turn them off as...
Page 26 - Removing the system board access cover
Removing the system board access cover 26 Installing and removing options Removing the system board access cover You must remove the system board access cover to install memory cards, a firmware card, a hard disk, or an option card. CAUTION: This printer weighs 77–107 kg (170–235 Ib) and requires fo...
Page 29 - Installing a memory card
Installing a memory card 29 Installing and removing options Installing a memory card Complete the following instructions to install a printer memory card. Note: Memory cards designed for other Lexmark printers may not work with your printer. 1 Remove the system board access cover. (See Removing the ...
Page 30 - Installing a hard disk
Installing a hard disk 30 Installing and removing options 3 Holding the flash memory or firmware card by the locking clips, align the plastic pins on the card with the holes on the system board. 4 Push the flash memory or firmware card firmly into place, and release the locking clips. The entire len...
Page 32 - Installing an option card
Installing an option card 32 Installing and removing options Installing an option card Your printer has one expansion card slot that supports a number of option cards. The following table describes their function. Note: The network models ship with an Ethernet print server already installed. You nee...
Page 34 - Reinstalling the system board access cover; Aligning the optional high capacity feeder
Reinstalling the system board access cover 34 Installing and removing options Reinstalling the system board access cover After you finish installing cards on the printer system board, reinstall the system board access cover. 1 Align the holes on the access cover with the screws on the printer. 2 Pla...
Page 36 - Aligning the optional finisher
Aligning the optional finisher 36 Installing and removing options c Align and insert the screws into the screw holes on the high capacity feeder. To remove the factory installed spacer: a Remove the spacer from the top of the caster. b Insert the four screws through the caster. c Align and insert th...
Page 43 - Adjusting the finisher wheels
Adjusting the finisher wheels 43 Installing and removing options 4 Roll the finisher toward the printer until the finisher locks to the docking pins. You hear a click when the finisher locks into position. Adjusting the finisher wheels Adjust the wheels on the end of the finisher so the stand will r...
Page 44 - Removing the duplex unit
Removing the duplex unit 44 Installing and removing options Removing the duplex unit 1 Turn the printer off. 2 Open the duplex unit door. 3 Loosen the thumbscrews securing the duplex unit.
Page 46 - Removing the high capacity feeder
Removing the high capacity feeder 46 Installing and removing options Removing the high capacity feeder 1 Turn the printer off. 2 Unplug the high capacity feeder power cord from the electrical outlet. 3 Disconnect the interface cable from the side of the high capacity feeder. 4 Roll the high capacity...
Page 49 - Removing an optional drawer
Removing an optional drawer 49 Installing and removing options Removing an optional drawer 1 Turn the printer off. 2 Unplug the power cord. Note: To prevent an electrical overload, plug your printer into a well-grounded outlet on a non-ground fault interrupter (GFI) circuit. 3 Disconnect the USB or ...
Page 51 - Printing; Sending a job to print
Printing 51 5 Printing This chapter covers information about sending a job to print, printing confidential jobs, cancelling a print job, printing a menu settings page, a font list, and a directory list. This chapter also provides information on printing folio and statement size media. For tips on pa...
Page 52 - Printing from a USB flash memory device
Printing from a USB flash memory device 52 Printing Printing from a USB flash memory device A USB Direct interface is located on the operator panel so you can insert a USB flash memory device and print PDF documents. Printing a document from a USB flash memory device is similar to printing a held jo...
Page 53 - Canceling a print job; Canceling a job from the printer operator panel; Canceling a job from a computer running Windows; USB drive
Canceling a print job 53 Printing 3 Press until the appears next to the document you want to print, and then press . A screen asking the number of copies to be printed will appear. 4 To print only one copy, press , or manually input the number of copies with the number pad, then press . Note: Do not...
Page 54 - Printing the menu settings page
Printing the menu settings page 54 Printing Canceling a job from the desktop 1 Minimize all programs to reveal the desktop. 2 Double-click the My Computer icon. 3 Double-click the Printers icon. A list of available printers appears. 4 Double-click the printer you selected when you sent the job. A li...
Page 56 - Printing confidential and held jobs; Printing a confidential job
Printing confidential and held jobs 56 Printing Printing confidential and held jobs The term held job refers to any type of print job that can be initiated by the user at the printer. This includes a confidential job, a verify print job, a reserve print job, a repeat print job, a bookmark, a profile...
Page 57 - Entering a personal identification number (PIN); Printing and deleting held jobs; Enter PIN
Printing confidential and held jobs 57 Printing At the printer 1 Press until Held jobs appears, and then press . 2 Press until Confidential jobs appears, and then press . 3 Press until the appears next to your user name, and then press . 4 Enter your PIN. For more information, see Entering a persona...
Page 59 - Printing folio and statement sizes
Printing folio and statement sizes 59 Printing Printing folio and statement sizes Folio and statement sizes are not available in the Paper Size menu until Size Sensing is turned off. To turn off Size Sensing: 1 Make sure the printer is off. 2 Press and hold the and buttons while you turn the printer...
Page 60 - Loading standard trays and optional trays
Loading standard trays and optional trays 60 Printing Loading standard trays and optional trays Your printer has a 550-sheet standard tray. You may have also purchased one or more 550-sheet optional trays. The steps for loading a standard or optional tray are the same. Note: The steps for loading an...
Page 61 - Loading the multipurpose feeder
Loading the multipurpose feeder 61 Printing 6 Adjust the knob to show the size of the print media currently loaded. Note: This setting serves as a visual reminder only; it has no effect on the operation of the printer. 7 Insert the tray into the printer. Loading the multipurpose feeder The multipurp...
Page 63 - Paper
Loading the multipurpose feeder 63 Printing 3 Push down the bottom plate until it locks into place. Note: Do not place objects on the multipurpose feeder. Also, avoid pressing down on it or applying excessive force to it. 4 Flex the sheets or envelopes back and forth to loosen them, then fan them. D...
Page 65 - Loading the high capacity feeder
Loading the high capacity feeder 65 Printing Closing the multipurpose feeder 1 Remove print media from the multipurpose feeder. 2 Push the extension tray in. 3 Push down on the multipurpose feeder near the printer entry rollers to secure it for closing. 4 Close the multipurpose feeder cover. Loading...
Page 68 - Linking trays
Linking trays 68 Printing 11 Close the top cover. Make sure the high capacity feeder is pushed completely against the printer. Linking trays Tray linking enables the automatic linking feature for trays when you load the same size and type of print media in multiple sources. The printer automatically...
Page 69 - Tips for successful printing; Storing print media; Avoiding paper jams
Tips for successful printing 69 Printing To disable tray linking, set the Paper Type to a unique value in each one of the trays. If all the trays do not have the same type of print media when they are linked, you could mistakenly print a job on the wrong paper type. Tips for successful printing Stor...
Page 70 - Media specifications; Media guidelines; Paper characteristics
Media specifications 70 6 Media specifications Media is paper, card stock, transparencies, labels, and envelopes. The last four are sometimes referred to as specialty media. The printer provides high quality printing on a variety of media. A number of things must be considered concerning media befor...
Page 72 - Storing paper
Storing paper 72 Media specifications Unacceptable paper The following papers are not recommended for use with the printer: • Chemically treated papers used to make copies without carbon paper, also known as carbonless papers, carbonless copy paper (CCP), or no carbon required (NCR) paper • Preprint...
Page 73 - Selecting preprinted forms and letterhead
Storing paper 73 Media specifications • If you store individual packages of paper out of the original carton, make sure they rest on a flat surface so the edges do not buckle or curl. • Do not place anything on top of paper packages. • Store paper in its original wrapper until you load it into the p...
Page 77 - Storing media
Storing media 77 Media specifications Card stock Card stock is single ply, and has a large array of properties, such as the moisture content, thickness, and texture, that can significantly affect print quality. See Identifying media sources and specifications for information on the preferred weight ...
Page 78 - Identifying media sources and specifications; Media sizes and support
Identifying media sources and specifications 78 Media specifications Identifying media sources and specifications The following tables provide information on standard and optional sources, including the media sizes available from the Paper Size menu, and supported weights. Note: If a media size not ...
Page 80 - Media support by type for optional features; Media types and weights
Identifying media sources and specifications 80 Media specifications Media support by type for optional features Legend ✓ — supported ✘ — unsupported Media 550-sheet trays Multipurpose feeder Optional duplex Optional high capacity feeder Optional finisher Paper ✓ ✓ ✓ ✓ ✓ Card stock ✓ ✓ ✘ ✘ ✓ Transpa...
Page 82 - Tray linking; Media capacities
Tray linking 82 Media specifications Tray linking Tray linking enables the automatic linking feature for trays when the same size and type of media is loaded in multiple sources. The printer automatically links the trays; when one tray is empty, media feeds from the next linked tray. For example, if...
Page 84 - Avoiding jams
Avoiding jams 84 Media specifications Avoiding jams Use appropriate print media (paper, transparencies, labels, and card stock) to help ensure trouble-free printing. See Identifying media sources and specifications for more information. Note: Try a limited sample of any print media you are consideri...
Page 85 - Maintaining the printer; Storing supplies
Maintaining the printer 85 7 Maintaining the printer Periodically, you need to complete certain tasks to maintain optimum print quality. These tasks are covered in this chapter. If several people are using the printer, you may want to designate a key operator to do the setup and maintenance of your ...
Page 86 - Determining the status of supplies; Conserving supplies
Determining the status of supplies 86 Maintaining the printer Determining the status of supplies The printer operator panel alerts you once a supply item or maintenance is required. You can also view the status of supplies in your printer on the operator panel unless the printer is printing or in a ...
Page 87 - Ordering supplies; Ordering a toner cartridge
Ordering supplies 87 Maintaining the printer Ordering supplies To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark Authorized Supplies Dealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place wh...
Page 88 - Cleaning the LEDs
Cleaning the LEDs 88 Maintaining the printer Finisher For information on finisher maintenance and ordering finisher supplies, see the Finisher Setup and Users Guide that came with your finisher. Cleaning the LEDs If you are experiencing print quality problems such as voids, light streaks, or light p...
Page 93 - Closing the top cover
Closing the top cover 93 Maintaining the printer 5 Reinstall all toner cartridges. CAUTION: Before closing the top cover, make sure everyone is away from the printer and the area under the cover is free of hands, clothing, and other items. 6 Close the top cover and the front door. Closing the top co...
Page 95 - Clearing jams; Identifying jams
Clearing jams 95 8 Clearing jams By carefully selecting print media and loading it properly, you should be able to avoid most paper jams. For more information on avoiding paper jams, see Avoiding jams. If jams do occur, follow the steps outlined in this section. To resolve the paper jam messages, yo...
Page 96 - Identifying jam areas
Identifying jam areas 96 Clearing jams Identifying jam areas The following illustration shows the path that print media travels through the printer. The path varies depending on the input sources you are using. 200 Paper JamCheck Areas A,B 241 Paper Jam 250 Paper Jam 242 Paper Jam 243 Paper Jam 244 ...
Page 97 - Understanding jam messages
Understanding jam messages 97 Clearing jams Understanding jam messages The following table lists the jam messages that can occur and the action necessary to clear the message. The jam message indicates the area where the jam occurred. However, it is best to clear the entire paper path to ensure you ...
Page 116 - Check Area H
200 Paper Jam <x> Pages Jammed (Check Areas A-F, T1-5, MPF) 116 Clearing jams Check Area G This message indicates a jam in the input area of the finisher. To clear area G: 1 Open the finisher top cover and remove any jams. 2 Close the top cover. 3 Press . Check Area H This message indicates a ...
Page 117 - Upper access area
200 Paper Jam <x> Pages Jammed (Check Areas A-F, T1-5, MPF) 117 Clearing jams 4 Remove any jams from the finisher entry guide. Upper access area 1 Lift the finisher entry guide handle. 2 Lift the hole punch box, rotate the bottom outward and then remove it. 3 Release the handle. Entry guide Ha...
Page 125 - 50 Paper Jam Check MP Feeder
250 Paper Jam Check MP Feeder 125 Clearing jams 250 Paper Jam Check MP Feeder 1 Slowly pull the jam straight out of the multipurpose feeder, except when feeding banner paper (11.69 X 48 in.). Clear banner paper jams only in the paper feed direction. If the paper will not come out, proceed with step ...
Page 130 - Administrative support; Adjusting operator panel brightness and contrast; Disabling operator panel menus
Administrative support 130 9 Administrative support Adjusting operator panel brightness and contrast The LCD operator panel contrast and brightness can be adjusted through the Utilities menu. For more information, see the Menus and Messages Guide. The LCD Brightness and LCD Contrast settings are adj...
Page 131 - Enabling operator panel menus
Enabling operator panel menus 131 Administrative support Enabling operator panel menus 1 Turn the printer off. 2 Press and hold and while turning the printer on. 3 Release both buttons when Performing Self Test appears on the display. The printer performs its power-on sequence, and then Config Menu ...
Page 132 - Adjusting Power Saver
Adjusting Power Saver 132 Administrative support Adjusting Power Saver To adjust the Power Saver setting: 1 Make sure the printer is on and Ready appears on the display. 2 Press on the operator panel. 3 Press until Settings appears, and then press . 4 Press until Setup Menu appears, and then press ....
Page 133 - Setting security using the Embedded Web Server (EWS); Setting the system password
Setting security using the Embedded Web Server (EWS) 133 Administrative support 5 Press until Disable appears, and then press . Contents will be lost. Continue? appears. 6 Press until Yes appears, and then press . The Encrypting Disk progress bar appears. 7 When disk encryption has finished, press ....
Page 134 - Supporting IPSec (Internet Protocol Security)
Setting security using the Embedded Web Server (EWS) 134 Administrative support • No authentication and no encryption • Authentication with no encryption • Authentication and encryption Note: Only the selected level and later may be used to communicate. Supporting IPSec (Internet Protocol Security) ...
Page 135 - Locking the operator panel menus
Setting security using the Embedded Web Server (EWS) 135 Administrative support Using 802.1x Authenticating 802.1x port authentication allows the printer to join networks that require authentication before allowing access. 802.1x port authentication can be used with the WPA (Wi-Fi Protected Access) ...
Page 136 - Confidential Print Setup; Quick start mode
Quick start mode 136 Administrative support Printing Lockout Printing Lockout lets you lock or unlock a printer using an assigned PIN. When locked, every job the printer receives will buffer to the hard disk. A user can print jobs only by entering the correct PIN on the operator panel. You can assig...
Page 137 - Black only mode
Black only mode 137 Administrative support Black only mode In black only mode, all colors print in grayscale. The printer prints fastest when in black only mode. Black only mode is off by default. Be sure to select black only mode both in the driver and through the printer operator panel. To turn on...
Page 138 - Troubleshooting; Online customer support; Printing multiple-language PDFs
Troubleshooting 138 10 Troubleshooting Online customer support Customer support is available on our Lexmark Web site at www.lexmark.com. Calling for service When you call for printer service, describe the problem you are experiencing, the message on the display, and the troubleshooting steps you hav...
Page 139 - Solving printing problems
Solving printing problems 139 Troubleshooting Solving printing problems Symptom Cause Solution The operator panel display is blank or displays only diamonds. The printer self test failed. Turn the printer off, wait about 10 seconds, and turn the printer back on. If the Performing Self Test and Ready...
Page 141 - Solving option problems
Solving option problems 141 Troubleshooting Solving option problems If an option does not operate correctly after it is installed or if it quits working: • Turn the printer off, wait for about 10 seconds, and turn the printer on. If this does not fix the problem, unplug the printer, and check the co...
Page 143 - Solving paper feed problems
Solving paper feed problems 143 Troubleshooting Solving paper feed problems Symptom Cause Solution Paper frequently jams. You are using paper that does not meet the printer specifications. Use recommended paper and other specialty media. See the Card Stock & Label Guide available on our Lexmark ...
Page 144 - Solving print quality problems; ABCDE
Solving print quality problems 144 Troubleshooting Solving print quality problems To help isolate print quality problems, print the Print Quality Test Pages. 1 Turn the printer off. 2 Press and . Hold them while you turn the printer on, and until the Performing Self Test message appears. Config Menu...
Page 148 - Color quality information
Color quality information 148 Troubleshooting Color quality information This section helps you understand how operations available on the printer can be used to adjust and customize color output. Quality Menu Selections available in the Quality Menu provide the user with multiple options that can ad...
Page 151 - Solving color quality problems; Frequently asked questions (FAQ) about color printing
Solving color quality problems 151 Troubleshooting Solving color quality problems This section helps answer some basic color-related questions and describes how some of the features provided in the Quality Menu can be used to solve typical color problems. Note: Read Solving print quality problems wh...
Page 152 - What is Manual Color Correction?
Solving color quality problems 152 Troubleshooting The printed page appears tinted. Can I slightly adjust the color? Sometimes a user may consider printed pages to appear tinted (for example, everything printed seems to be too red). This can be caused by environmental conditions, paper type, lightin...
Page 153 - What are Detailed Color Samples and how do I access them?
Solving color quality problems 153 Troubleshooting Off , the color is based on the print job information; no color conversion is implemented. The following table identifies which Color Samples pages to use: Note: The Color Samples pages are not useful if the software application does not specify col...
Page 155 - Notices; Licensing notice; Conventions
Notices 155 Notices • Licensing notice • Conventions • Electronic emission notices • The United Kingdom Telecommunications Act 1984 • Noise emission levels • ENERGY STAR • Waste from Electrical and Electronic Equipment (WEEE) directive • Radio frequency statements • European Community (EC) directive...
Page 156 - Electronic emission notices; Industry Canada compliance statement
Notices 156 Notices Electronic emission notices Federal Communications Commission (FCC) compliance information statement The Lexmark C920, Machine Type 5056, has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Operation is subject t...
Page 157 - Korean MIC statement; Noise emission levels; Exposure to radio frequency radiation
Notices 157 Notices Korean MIC statement If this symbol appears on your product, the accompanying statement is applicable. This equipment has undergone EMC registration as a business product. It should not be used in a residential area. The United Kingdom Telecommunications Act 1984 This apparatus i...
Page 159 - India emissions notice; Limited warranty
Notices 159 Notices India emissions notice This device uses very low power low range RF communication that has been tested and found not to cause any interference whatsoever. The manufacturer is not responsible in case of any disputes arising out of requirement of permissions from any local authorit...
Page 160 - Limitation of liability
Notices 160 Notices Limitation of liability Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performance or nonperformance of Lexmark or a Remarketer for this product under this limited warranty, you may recover actual damages up to the limit set f...
Page 161 - Index; Numerics
160 Index Numerics 550 sheet drawer 6 A adjust paper tray 60adjusting Power Saver 132 authorized supplies dealers 85automatic size sensing 68, 82automatic tray linking 68, 82 B binding, duplex 83 C card stock loading 60 card stock, guidelines 77characteristics, media 70 letterhead 73 confidential jo...
