Page 11 - Safety information
Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of proce...
Page 13 - Learning about the printer; Thank you for choosing this printer!; Finding information about the printer
Learning about the printer Thank you for choosing this printer! We've worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks. To get the most ...
Page 14 - Selecting a location for the printer
What are you looking for? Find it here Help using the printer software Windows or Mac Help—Open a printer software programor application, and then click Help . Click ? to view context ‑ sensitive information. Notes: • The Help installs automatically with the printersoftware. • The printer software i...
Page 15 - Printer configurations
– Clean, dry, and free of dust • Allow the following recommended amount of space around the printer for proper ventilation: 1 2 3 4 5 1 152.4 mm (6.0 in.) 2 101.6 mm (4.0 in.) 3 609.6 mm (24.0 in.) 4 381 mm (15.0 in.) 5 304.8 mm (12.0 in.) Printer configurations CAUTION—TIPPING HAZARD: Floor ‑ mount...
Page 16 - Understanding the printer control panel
You can configure your basic printer by adding optional trays. 1 2 3 4 7 6 5 1 Standard exit bin 2 Wire bail 3 Printer control panel 4 Standard 550 ‑ sheet tray 5 Optional 550 ‑ sheet tray 6 Optional 2000 ‑ sheet high ‑ capacity feeder 7 Multipurpose feeder Understanding the printer control panel # ...
Page 18 - Understanding the home screen
Understanding the home screen Understanding the home screen When the printer is turned on, the display shows a basic screen, referred to as the home screen. Use the home screenbuttons and icons to initiate an action. Note: Your home screen, icons, and the buttons may vary depending on your home scre...
Page 19 - Using the touch-screen buttons; Sample touch screen
This may also appear on the home screen: Touch To Search Held Jobs Search current held jobs. Using the touch-screen buttons Note: Your home screen, icons, and buttons may vary depending on your home screen customization settings, administrative setup, and active embedded solutions. Sample touch scre...
Page 20 - Other touch-screen buttons
Touch To 6 Left scroll decrease Scroll to another value in decreasing order. 7 Down arrow Scroll down. 8 Accept Save a setting. 9 Cancel • Cancel an action or a selection. • Cancel out a screen and return to the previous screen. 10 Back Navigate back to the previous screen. Other touch-screen button...
Page 21 - Features
Features Feature Description Menu trail line: Menus > Settings > Print Settings >Number of Copies A menu trail line is located at the top of each menu screen. This feature acts as atrail, showing the path taken to arrive at the current menu. It gives the exact locationwithin the menus. Numb...
Page 22 - Setting up and using the home screen applications; Accessing the Embedded Web Server; Activating the home screen applications
Setting up and using the home screen applications Notes: • Your home screen, icons, and buttons may vary depending on your home screen customization settings,administrative setup, and active embedded applications. Some applications are supported only on select printermodels. • There may be additiona...
Page 23 - Eco
Background and Idle Screen Icon Description The application lets you customize the background and idle screen of your printer home screen. To change the background of the printer home screen using the printer control panel, do the following: 1 From the home screen, navigate to: Change Background >...
Page 24 - Showroom; Remote Operator Panel; Exporting a configuration
Showroom Icon Description The application lets you create and display a customized slide show on the touch screen of your printer.You can specify how long each slide is displayed, and images can be loaded either from a flash drive orthrough the printer Embedded Web Server. Remote Operator Panel This...
Page 25 - Importing a configuration
Importing a configuration 1 From the Embedded Web Server, click Settings or Configuration . 2 Click Device Solutions > Solutions (eSF) , or click Embedded Solutions . 3 From Installed Solutions, click the name of the application you want to configure. 4 Click Configure > Import . 5 Browse to t...
Page 26 - Additional printer setup; Installing internal options; Available internal options
Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you...
Page 27 - Using the security lock feature
Using the security lock feature The printer is equipped with a security lock feature. When a lock compatible with most laptop computers is attached,the printer is locked. Once locked, the metal plate and the system board cannot be removed. Attach a security lock tothe printer in the location shown. ...
Page 28 - Accessing the system board
Accessing the system board CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you have any other devices at...
Page 31 - Installing a memory card
Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from thewall outlet before continuing. If you have any other devices atta...
Page 33 - Installing a flash memory or firmware card
Installing a flash memory or firmware card The system board has two connections for an optional flash memory or firmware card. Only one of each may be installed,but the connectors are interchangeable. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memo...
Page 34 - Installing an Internal Solutions Port
Notes: • The entire length of the connector on the card must touch and be flush against the system board. • Be careful not to damage the connectors. 5 Reattach the system board cover. Installing an Internal Solutions Port The system board supports one optional Lexmark Internal Solutions Port (ISP). ...
Page 38 - Installing a printer hard disk
13 Reattach the system board cover. Installing a printer hard disk Note: This task requires a flathead screwdriver. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unpl...
Page 43 - Removing a printer hard disk
Removing a printer hard disk Note: This task requires a flathead screwdriver. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. 1 Access the...
Page 45 - Supported finishing features
3 Turn the printer off. 4 Align the printer with the tray, and then lower the printer into place. Note: Optional trays lock together when stacked. When necessary, remove stacked trays one at a time from the top down. 1 2 3 1 Standard 550-sheet tray (Tray 1) 2 Optional 550-sheet trays 5 Turn the prin...
Page 46 - Standard bin; Finisher bin
2 1 1 Standard bin 2 Finisher bin Standard bin • The paper capacity is 500 sheets. • Finishing options are not supported in this bin. • Envelopes are routed here. Finisher bin • The paper capacity is 500 sheets. • Envelopes, A5, A6 and statement paper sizes are not supported in this bin. Additional ...
Page 47 - Finishing features; Attaching cables
Finishing features Paper size Two ‑ hole punch Three ‑ or four ‑ hole punch 5 ‑ bin mailbox 500-Sheet StapleFinisher A4 A5 X X X Executive Folio X JIS B5 Legal Letter Statement X X Universal X X Envelopes (any size) X X X Oficio Attaching cables CAUTION—SHOCK HAZARD: Do not set up this product or ma...
Page 48 - Verifying printer setup; Printing a menu settings page
1 2 1 USB port Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing. A loss of data or a malfunction can occur. 2 Ethernet port Verifying printer setup Once all hardware and software options are installed and the printer ...
Page 49 - Printing a network setup page; Setting up the printer software; Installing the printer software; For Windows users
Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This pagealso provides important information that aids network printing configuration. 1 From the home screen, navigate to: > Reports > Network Setup Page 2 ...
Page 50 - Updating available options in the printer driver; For Macintosh users; Setting up wireless printing
Updating available options in the printer driver Once the printer software and any options are installed, it may be necessary to manually add the options in the printerdriver to make them available for print jobs. For Windows users 1 Open the printers folder: a Click , or click Start and then click ...
Page 51 - Installing the printer on a wireless network (Windows)
• SSID —The SSID is also referred to as the network name. • Wireless Mode (or Network Mode) —The mode will be either infrastructure or ad hoc. • Channel (for ad hoc networks) —The channel defaults to auto for infrastructure networks. Some ad hoc networks will also require the auto setting. Check wit...
Page 53 - Installing the printer on a wireless network (Macintosh); Prepare to configure the printer
6 Temporarily connect a USB cable between the computer on the wireless network and the printer. Note: After the printer is configured, the software will instruct you to disconnect the temporary USB cable so you can print wirelessly. 7 Follow the instructions on the computer screen. Note: For more in...
Page 54 - Enter the printer information; Configure the printer for wireless access
Enter the printer information 1 Access the AirPort options: In Mac OS X version 10.5 or later From the Apple menu, navigate to: System Preferences > Network > AirPort In Mac OS X version 10.4 or earlier From the Finder, navigate to: Applications > Internet Connect > AirPort 2 From the Ne...
Page 55 - Installing the printer on a wired network
c Select a destination, and then click Continue . d From the Easy Install screen, click Install . e Type the user password, and then click OK . All necessary applications are installed in the computer. f Click Close when installation is complete. 2 Add the printer: a For IP printing: In Mac OS X ver...
Page 56 - In Mac OS X version 10.5 or later
For Windows users 1 Insert the Software and Documentation CD. If the installation screen does not appear after a minute, then launch the CD manually: a Click , or click Start and then click Run . b In the Start Search or Run box, type D:\setup.exe , where D is the letter of the CD or DVD drive. c Pr...
Page 59 - Setting up serial printing
If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. Note: You will need the IP addre...
Page 61 - Minimizing your printer's environmental impact; Saving paper and toner; Using recycled paper; Use both sides of the paper; Place multiple pages on one sheet of paper
Minimizing your printer's environmental impact Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impacton the environment. We design with the environment in mind, engineer our packaging to reduce materials, and providecollection and recycl...
Page 62 - Saving energy; Reducing printer noise
Avoid paper jams Correctly set the paper type and size to avoid paper jams. For more information, see “Avoiding jams” on page 165. Print in black and white To print all text and graphics using only the black print cartridge, set the printer to Black Only. For more information,see “Printing in black ...
Page 63 - Adjusting Sleep Mode; Using Hibernate Mode; Using the Embedded Web Server
Choose To Off Note: Selecting Photo from the driver may disable Quiet Mode. Use factory default settings. This setting supports theperformance specifications of your printer. On Reduce printer noise. • Print jobs will process at reduced speed. • Fans run at reduced speed or are turned off. • If your...
Page 64 - Using the printer control panel; Adjusting the brightness of the display; Recycling
If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2 Click Settings > General Se...
Page 66 - Loading paper and specialty media; Setting the paper size and type
Loading paper and specialty media This section explains how to load the 550-sheet tray, an optional 2,000-sheet tray, a multipurpose feeder, and anoptional 550-sheet specialty media drawer. It also includes information about paper orientation, setting the Paper Sizeand Paper Type, and linking and un...
Page 71 - ABC
4 Load paper into the tray with the print side faceup. ABC Note: Make sure the paper is below the maximum fill line located on the edge of the paper tray. Overloading the tray can cause paper jams. Notes: • Place pre-punched paper with the holes toward the front of the tray. • Place letterheads face...
Page 72 - Loading the multipurpose feeder
Loading the multipurpose feeder The multipurpose feeder can hold several sizes and types of print media, such as transparencies, labels, card stock, andenvelopes. It can be used for single-page or manual printing, or as an additional tray. The multipurpose feeder can hold approximately: • 100 sheets...
Page 74 - Linking and unlinking trays; Linking trays
• Load envelopes with the flap side up and to the right. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self ‑ stick adhesives. These envelopes may severely damage the printer. Notes: • Do not exceed the maximum stack height by forcing paper or ...
Page 76 - Assigning a custom paper type name; Configuring a custom name
Assigning a custom paper type name 1 From the home screen, navigate to: > Paper Menu > Paper Size/Type 2 Select the tray number or MP Feeder Type. 3 Touch the left or right arrow until Custom Type [x] or another custom name appears. 4 Touch . Configuring a custom name If the printer is on a ne...
Page 77 - Paper and specialty media guide; Paper guidelines; Paper characteristics; Weight; Curl
Paper and specialty media guide Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability. Consider these characteristics when evaluatingnew paper stock. Weight The printer can automatically feed paper weights from 60 to 176 ‑ g/m 2 (16 to 47 ‑ l...
Page 78 - Fiber content; Unacceptable paper; Selecting preprinted forms and letterhead
Fiber content Most high ‑ quality xerographic paper is made from 100% chemically treated pulped wood. This content provides the paper with a high degree of stability resulting in fewer paper feeding problems and better print quality. Paper containingfibers such as cotton can negatively affect paper ...
Page 79 - Using recycled paper and other office papers; Storing paper
Preprinted papers such as letterhead must be able to withstand temperatures up to 190°C (374°F) without melting orreleasing hazardous emissions. Using recycled paper and other office papers As an environmentally conscious company, Lexmark supports the use of recycled office paper produced specifical...
Page 80 - Supported paper sizes, types, and weights; Supported paper sizes
Supported paper sizes, types, and weights The following tables provide information on standard and optional paper input sources and the types of paper theysupport. Note: To use a paper size that is unlisted, configure a Universal Paper Size. For more information, see the Card Stock & Label Guide...
Page 81 - Supported paper types and weights
Paper size Dimensions Standard550 ‑ sheet tray (Tray 1) Optional550 ‑ sheet tray Optional2,000 ‑ sheet tray Multipurposefeeder Duplexer Universal Note: Turn size sensing off tosupportuniversal sizesthat are close tostandard mediasizes. 148 x 210 mm to215.9 x 355.6 mm(5.83 x 8.27 in. to8.5 x 14 in.) ...
Page 83 - Printing; Printing a document; Printing in black and white
Printing This chapter covers printing, printer reports, and job cancelation. The selection and handling of paper and specialtymedia can affect how reliably documents print. For more information, see “Avoiding jams” on page 165 and “Storingpaper” on page 79. Printing a document Printing a document 1 ...
Page 84 - Printing from a flash drive
If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2 Click Settings > Print Sett...
Page 85 - Supported flash drives and file types
2 From the printer control panel, touch the document you want to print. 3 Touch the arrows to increase the number of copies to print, and then touch Print . Notes: • Do not remove the flash drive from the USB port until the document has finished printing. • If you leave the flash drive in the printe...
Page 86 - Printing specialty documents; Tips on using letterhead; Tips on using transparencies
Printing specialty documents Tips on using letterhead • Use letterhead designed specifically for laser printers. • Print samples on the letterhead being considered for use before buying large quantities. • Before loading letterhead, flex the sheets to prevent them from sticking together. • Observe p...
Page 87 - Tips on using labels
• Use only new envelopes from undamaged packages. • To optimize performance and minimize jams, do not use envelopes that: – Have excessive curl or twist. – Are stuck together or damaged in any way. – Have windows, holes, perforations, cutouts, or embossing. – Have metal clasps, string ties, or foldi...
Page 88 - Tips on using card stock; Printing confidential and other held jobs; Storing print jobs in the printer
Tips on using card stock Card stock is heavy, single ‑ ply specialty media. Many of its variable characteristics, such as moisture content, thickness, and texture, can significantly impact print quality. Print samples on the card stock being considered for use beforebuying large quantities. • From t...
Page 89 - Printing information pages; Printing a font sample list
Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you choose to delete them. For Windows users 1 With a document open, click File > Print . 2 Click Properti...
Page 90 - Printing a directory list; Canceling a print job; Canceling a print job from the printer control panel
Printing a directory list A directory list shows the resources stored in a flash memory or on the printer hard disk. From the home screen, navigate to: > Reports > Print Directory Canceling a print job There are several methods for canceling a print job. The following sections explain how to c...
Page 92 - Menus list
Understanding printer menus Menus list Supplies Paper Menu Reports Settings Cyan Cartridge Magenta Cartridge Yellow Cartridge Black Cartridge Waste Toner Bottle Fuser Transfer Module Staples Hole Punch Box Default Source Paper Size/Type Configure MP Substitute Size Paper Texture Paper Weight Paper L...
Page 93 - Supplies menu
Supplies menu Menu item Description Cyan Cartridge Early WarningInvalidCritically LowMissingDefectiveOKUnsupported Shows the status of the cyan print cartridge Magenta Cartridge Early WarningInvalidCritically LowMissingDefectiveOKUnsupported Shows the status of the magenta print cartridge Yellow Car...
Page 94 - Paper menu; Default Source menu
Menu item Description Fuser Early WarningLowReplaceMissingOK Shows the status of the fuser Transfer module Early WarningLowReplaceMissingOK Shows the status of the transfer module Staple Cartridge Early WarningLowReplaceMissingOK Shows the status of the staple cartridge Hole Punch Box Near FullRepla...
Page 100 - Paper Weight menu
Menu item Description Heavy Texture NormalRoughSmooth Specifies the relative texture of the paper loaded Note: Normal is the factory default setting. Rough/Cotton Texture Rough Specifies the relative texture of the cotton paper loaded Note: Rough is the factory default setting. Custom [x] Texture No...
Page 102 - Paper Loading menu
Paper Loading menu Menu item Description Card Stock Loading OffDuplex Determines whether 2 ‑ sided printing occurs for all print jobs that specify Card Stock as the paper type Note: Off is the factory default setting. Recycled Loading OffDuplex Determines whether 2 ‑ sided printing occurs for all pr...
Page 103 - Custom Types menu
Menu item Description Heavy Loading OffDuplex Determines whether 2 ‑ sided printing occurs for all print jobs that specify Heavy as the paper type Note: Off is the factory default setting. Rough/Cotton Loading OffDuplex Determines whether 2 ‑ sided printing occurs for all print jobs that specify Rou...
Page 104 - Custom Names menu; Custom Bin Names menu; Universal Setup menu
Custom Names menu Menu item Definition Custom Name [x] [none] Specify a custom name for a paper type. This name replaces the Custom Type [x] name in the printer menus. Custom Bin Names menu Menu Item Description Standard Bin Specifies a custom name for the Standard Bin Bin [x] Specifies a custom nam...
Page 105 - Bin Setup menu
Bin Setup menu Menu item Description Output Bin Standard BinBin [x] Specifies the default exit bin Note: Standard Bin is the factory default setting. Configure Bins MailboxLinkMail OverflowLink OptionalType Assignment Specifies configuration options for exit bins Notes: • Mailbox is the factory defa...
Page 106 - Reports menu
Reports menu Reports menu Menu item Description Menu Settings Page Prints a report containing information about the paper loaded into trays, installedmemory, total page count, alarms, timeouts, printer control panel language,TCP/IP address, status of supplies, status of the network connection, and o...
Page 107 - Active NIC menu
Network/Ports menu Active NIC menu Menu item Description Active NIC Auto[list of available network cards] Notes: • Auto is the factory default setting. • This menu item appears only if an optional network card is installed. Standard Network or Network [x] menus Note: Only active ports appear in this...
Page 110 - IPv6 menu
Menu item Description IP Address Lets you view or change the current TCP/IP address Note: Manually setting the IP address sets the Enable DHCP and Enable Auto IP settings to Off. It also sets Enable BOOTP and Enable RARP to Off on systems thatsupport BOOTP and RARP. Netmask Lets you view or change t...
Page 111 - Wireless menu
Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network [x] Setup > IPv6 Menu item Description Enable IPv6 OnOff Enables IPv6 in the printer Note: On is the factory default setting. Auto Configuration OnOff Specifies whether the network adapter accepts the automa...
Page 112 - AppleTalk menu
Menu item Description Network Mode Ad hocInfrastructure Specifies the network mode Notes: • Ad hoc is the factory default setting. This configures wirelessconnection directly between the printer and a computer. • Infrastructure lets the printer access a network using an accesspoint. Compatibility 80...
Page 113 - Standard USB menu
Standard USB menu Menu item Description PCL SmartSwitch OnOff Sets the printer to automatically switch to PCL emulation when a print job receivedthrough a USB port requires it, regardless of the default printer language Notes: • On is the factory default setting. • When set to Off, the printer does ...
Page 119 - SMTP Setup menu
SMTP Setup menu Menu item Description Primary SMTP Gateway Specifies SMTP server gateway and port information Note: 25 is the default SMTP gateway port. Primary SMTP Gateway Port Secondary SMTP Gateway Secondary SMTP Gateway Port SMTP Timeout 5–30 Specifies the amount of time in seconds before the s...
Page 120 - Security menu; Miscellaneous Security Settings menu; Confidential Print menu
Security menu Miscellaneous Security Settings menu Menu item Description Login Restriction Login failures 1–10 Failure time frame 1–60 Lockout time 1–60 Panel Login Timeout 1–900 Remote Login Timeout 1–120 Limits the number and time frames of failed login attempts from the printer controlpanel befor...
Page 121 - Disk Wiping menu
Menu item Description Verify Job Expiration Off1 hour4 hours24 hours1 week Sets a time limit on how long the printer stores print jobs needing verification Reserve Job Expiration Off1 hour4 hours24 hours1 week Sets a time limit on how long the printer stores print jobs for printing at a later time N...
Page 122 - Security Audit Log menu
Menu item Description Automatic Method Single passMultiple pass Automatic wiping marks all disk space used by a previous print job and does notpermit the file system to reuse this space until it has been cleared. Only Automatic wiping enables users to activate disk wiping without having to turnthe p...
Page 123 - Set Date and Time menu
Menu item Description Configure Log Enable Audit NoYes Enable Remote Syslog NoYes Remote Syslog Facility 0–23 Severity of events to log 0–7 Specifies whether and how audit logs are created Notes: • Enable Audit determines if events are recorded in the secure audit log andremote syslog. No is the fac...
Page 124 - Settings menu; General Settings menu
Settings menu General Settings menu Menu item Description Display Language EnglishFrancaisDeutschItalianoEspanolGreekDanskNorskNederlandsSvenskaPortugueseSuomiRussianPolskiMagyarTurkceCeskySimplified ChineseTraditional ChineseKoreanJapanese Sets the language of the text appearing on the display Note...
Page 131 - Flash Drive menu
Menu item Description Press Sleep Button SleepHibernateDo Nothing Determines how the printer, while in Idle state, reacts to a shortpress of the Sleep button Notes: • Sleep is the factory default setting. • Sleep or Hibernate sets the printer to operate at a lowerpower configuration. • If the printe...
Page 134 - Setup menu
Setup menu Menu item Description Printer Language PS EmulationPCL Emulation Sets the default printer language Notes: • PS Emulation is the factory default setting. PostScriptemulation uses a PS interpreter for processing print jobs. • PCL Emulation uses a PCL interpreter for processing printjobs. • ...
Page 135 - Job Accounting menu
Menu item Description Download Target RAMFlashDisk Sets the storage location for downloads Notes: • RAM is the factory default setting. Storing downloads in RAMis temporary. • Storing downloads in flash memory or on a printer hard diskplaces them in permanent storage. Downloads remain inflash memory...
Page 137 - Finishing menu
Finishing menu Menu item Description Sides (Duplex) 1 sided2 sided Specifies whether duplex (2 ‑ sided) printing is set as the default for all print jobs Notes: • 1 sided is the factory default setting. • You can set 2 ‑ sided printing from the software program. For Windows users, click File > Pr...
Page 139 - Quality menu
Quality menu Menu item Description Print Mode ColorBlack Only Specifies whether images are printed in monochrome grayscale or in color Notes: • Color is the factory default setting. • The printer driver is capable of overriding this setting. Color Correction AutoOffManual Adjusts the color output on...
Page 142 - Utilities menu
Utilities menu Menu item Description Remove Held Jobs ConfidentialHeldNot RestoredAll Removes confidential and held jobs from the printer hard disk Notes: • Selecting a setting affects only print jobs that are resident in the printer.Bookmarks, print jobs on flash drives, and other types of held job...
Page 144 - PCL Emul menu
PCL Emul menu Menu item Description Font Source ResidentDiskDownloadFlashAll Specifies the set of fonts used by the Font Name menu item Notes: • Resident is the factory default setting. It shows the factory default set offonts downloaded in RAM. • Flash and Disk settings show all fonts resident in t...
Page 146 - HTML menu
Menu item Description Tray Renumber View Factory Defaults MPF Default = 8T1 Default = 1T2 Default = 4T3 Default = 5T4 Default = 20T5 Default = 21Env Default = 6MPaper Default = 2MEnv Default = 3 Displays the factory default setting assigned to each tray, drawer, or feeder Tray Renumber Restore Defau...
Page 147 - Image menu
Menu item Description Font Size 1–255 pt Sets the default font size for HTML documents Notes: • 12 pt is the factory default setting. • Font size can be increased in 1 ‑ point increments. Scale 1–400% Scales the default font for HTML documents Notes: • 100% is the factory default setting. • Scaling ...
Page 148 - Help menu
Menu item Description Orientation PortraitLandscapeRev PortraitRev Landscape Sets the image orientation Note: Portrait is the factory default setting. Help menu The Help menu consists of a series of Help pages that are stored in the printer as PDF files. They contain informationabout using the print...
Page 149 - Securing the memory before moving the printer; Statement of Volatility; Disposing of a hard drive; Erasing volatile memory
Securing the memory before moving the printer Statement of Volatility Your printer contains various types of memory that are capable of storing device and network settings, informationfrom embedded solutions, and user data. The types of memory—along with the types of data stored by each—aredescribed...
Page 150 - Erasing printer hard disk memory
Erasing non ‑ volatile memory • Individual settings, device and network settings, security settings, and embedded solutions —Erase information and settings by selecting Wipe All Settings in the Configuration menu. • Fax data —Erase fax settings and data by selecting Wipe All Settings in the Configur...
Page 151 - Configuring printer hard disk encryption
Configuring printer hard disk encryption Note: Your printer may not have a hard disk installed. Enabling hard disk encryption helps prevent the loss of sensitive data in the event your printer or its hard disk is stolen. Using the Embedded Web Server 1 From the Embedded Web Server, click Settings &g...
Page 152 - Cleaning the exterior of the printer; Cleaning the printhead lenses
Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer 1 Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior...
Page 153 - Storing supplies
3 Locate the four printhead lenses. 4 Clean the lenses using compressed air. Warning—Potential Damage: Do not touch the printhead lenses. 5 Reinstall the print cartridges. 6 Close the front door. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side u...
Page 154 - Checking the status of supplies; Checking the status of supplies from the printer control panel; Checking the status of supplies from a network computer; Ordering supplies; Ordering a print cartridge
• High humidity above 80% • Salty air • Corrosive gases • Heavy dust Checking the status of supplies A message appears on the display when a replacement supply item is needed or when maintenance is required. Checking the status of supplies from the printer control panel From the home screen, touch S...
Page 155 - Recommended print cartridge and part number; Ordering a fuser or a transfer module
Recommended print cartridge and part number Part name Lexmark Return Program Cartridge Regular cartridge Cyan Print Cartridge Cyan Extra High Yield Print Cartridge C792A1CG C792X1CG C792A2CG C792X2CG Magenta Print Cartridge Magenta Extra High Yield Print Cartridge C792A1MG C792X1MG C792A2MG C792X2MG...
Page 156 - Ordering a cleaning kit; Replacing supplies; Replacing a print cartridge
Ordering a cleaning kit Use the wet and dry wipes from the cleaning kit to clean the touch screen. Part name Part number Cleaning kit (wet and dry wipes) 40X0392 Replacing supplies Replacing a print cartridge 1 Open the front door. 2 Lift the green handle and pull the print cartridge. Grasp the top ...
Page 159 - Replacing the waste toner bottle
8 Close the front door. Replacing the waste toner bottle Replace the waste toner bottle when 82.xx Replace waste toner bottle appears. The printer will not continue printing until the waste toner bottle is replaced. 1 Remove the replacement waste toner bottle from its shipping box, and then unpack i...
Page 160 - Moving the printer; Before moving the printer
5 Place the bag into the shipping box you removed the replacement part from. 2 1 6 Peel the recycling label off, and place it on the shipping box. 1 2 7 Insert the new waste toner bottle into the printer. 2 2 1 8 Close tray 1, and then close the front door. Moving the printer Before moving the print...
Page 161 - Moving the printer to another location; Shipping the printer
• Turn the printer off using the power switch, and then unplug the power cord from the wall outlet. • Disconnect all cords and cables from the printer before moving it. • Lift the printer off of the optional drawer and set it aside instead of trying to lift the drawer and printer at the sametime. No...
Page 162 - Administrative support; Finding advanced networking and administrator information; Checking the virtual display
Administrative support Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced systemsupport tasks, see the Networking Guide on the Software and Documentation CD and the Embedded Web Server Admi...
Page 163 - Setting up e; Viewing reports
If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. 2 Click Device Status . The devi...
Page 164 - Restoring factory default settings
Restoring factory default settings If you want to retain a list of the current menu settings for reference, then print a menu settings page before restoringthe factory default settings. Warning—Potential Damage: Restoring factory defaults returns most printer settings to the original factory default...
Page 165 - Clearing jams; Avoiding jams; Paper tray recommendations; Understanding jam numbers and locations
Clearing jams By carefully selecting papers and specialty media and loading it properly, you should be able to avoid most jams. Formore information, see “Avoiding jams” on page 165. If jams do occur, follow the steps outlined in this chapter. To resolve the jam messages, you must clear the entire pa...
Page 168 - Paper jam in the fuser; Paper jam under the fuser
202–203 paper jams If paper is visible in the standard exit bin, then firmly grasp the paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Paper jam in the fuser 1 Open the side door of the printer. CAUTION—HOT SURFACE: The inside of the printer might be...
Page 170 - Paper jam in Tray 1
231–239 paper jams 1 Open the side door of the printer. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Slide the latch to open the duplex cover. 1 2 3 Grasp the jammed paper, and then gently...
Page 171 - Paper jam in the optional trays
Paper jam in the optional trays 1 Open the side door of the specified optional tray. 2 Grasp the jammed paper on each side, and then gently pull it out. 3 Close the side door. 4 From the printer control panel, touch Continue, jam cleared . 250 paper jam 1 Push the paper pick tab, and then remove all...
Page 176 - Troubleshooting; Checking an unresponsive printer; Adjusting color
Troubleshooting Checking an unresponsive printer If your printer is not responding, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. • The printer is not plugged into any surge prote...
Page 179 - Insert staple cartridge; Insert the hole punch box; Install envelope feeder
Error reading USB drive. Remove USB. An unsupported USB device has been inserted. Remove the USB device, and then install a supported one. Insert staple cartridge Try one or more of the following: • Insert a staple cartridge. • Touch Continue to clear the message and print without using the staple f...
Page 182 - Paper changes needed
Paper changes needed Try one or more of the following: • Touch Use current supplies to clear the message and continue printing. • Cancel the current print job. Reattach bin [x] Try one or more of the following: • Turn the printer off and then back on. • Reattach the specified bin: 1 Turn the printer...
Page 184 - 5 Insufficient memory to support Resource Save feature; 6 Printer service required
31.xx Missing or defective [color] cartridge Try one or more of the following: 1 Remove and reinstall the specified print cartridge. For instructions on removing a print cartridge, touch More Information . 2 Touch Continue to clear the message. Note: If the message is not cleared, then replace the d...
Page 187 - 6 Standard USB port disabled; 6 Standard parallel port disabled
55 Unsupported option in slot [x] 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the unsupported option card from the printer system board, and then replace it with a supported card. 4 Connect the power cord to a properly grounded electrical outlet. 5 Turn the printer...
Page 188 - 7 Configuration change, some held jobs were not restored; 8 Input config error
57 Configuration change, some held jobs were not restored Something has changed in the printer to invalidate the held jobs. Possible changes include: • The printer firmware has been updated. • Paper input options needed for the print job were removed. • The print job was created using data from a de...
Page 189 - 8 Too many trays attached; 1 Remove defective disk; xx Fuser near life warning; xx Fuser life warning
4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 58 Too many trays attached 1 Turn the printer off. 2 Unplug the power cord from the wall outlet. 3 Remove the additional trays. 4 Connect the power cord to a properly grounded outlet. 5 Turn the printer back on. 59 I...
Page 191 - 565 Emulation error, load emulation option; Solving printing problems; Multiple
88.xx [color] cartridge low 1 Remove the specified cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print quality of future print jobs. 2 Firmly shake the cartridge side ‑ to ‑ side and front ‑ to ‑ back several times to redistribute the t...
Page 192 - Printer control panel display is blank or displays only diamonds; Error message about reading USB drive appears
Printer control panel display is blank or displays only diamonds The printer self test failed. Turn the printer off, wait about 10 seconds, and then turn the printer back on. If Performing Self Test and Ready do not appear, turn the printer off and contact Customer Support. Error message about readi...
Page 194 - Tray linking does not work
Job prints from the wrong tray or on the wrong paper C HECK THE PAPER TYPE AND PAPER SIZE SETTINGS Make sure the paper type setting matches the paper loaded in the tray: 1 From the printer control panel Paper menu, check the paper type and paper size settings. 2 Before sending the job to print, spec...
Page 195 - Unexpected page breaks; Solving home screen applications problems; An application error has occurred; Solving option problems; Option does not operate correctly or quits after it is installed
M AKE SURE THE PRINTER HAS ENOUGH MEMORY Add printer memory or an optional hard disk. Unexpected page breaks I NCREASE THE P RINT T IMEOUT VALUE 1 From the home screen, navigate to: > Settings > General Settings > Timeouts > Print Timeout 2 Increase the Print Timeout value, and then touc...
Page 196 - Paper tray problems
C HECK TO SEE IF THE OPTION IS CONNECTED TO THE PRINTER 1 Turn the printer off. 2 Unplug the printer. 3 Check the connection between the option and the printer. M AKE SURE THE OPTION IS INSTALLED Print a menu settings page and check to see if the option is listed in the Installed Options list. If th...
Page 198 - Internal print server does not operate correctly; Memory card; Solving paper feed problems; Paper frequently jams
Internal print server does not operate correctly Try one or more of the following: C HECK THE PRINT SERVER CONNECTIONS • Make sure the internal print server is attached securely to the printer system board. • Make sure you are using the correct cable and that it is securely connected. M AKE SURE THE...
Page 199 - Paper jam message remains after jam is cleared; Jammed pages are not reprinted; Solving print quality problems; Printer is printing blank pages
C HECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded. T HE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its original wrapper until you use it. Paper jam message remains after jam is cleared...
Page 200 - Characters have jagged or uneven edges
M AKE SURE THE TONER OR PRINT CARTRIDGE IS NOT LOW ON TONER When 88.xx [color] cartridge low appears, make sure that toner is distributed evenly among all four cartridges: 1 Remove the cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print...
Page 202 - Gray background on prints; ABCDE; Incorrect margins; A B C D
Gray background on prints ABCDE ABCDE ABCDE M AKE SURE THERE IS NO WORN OR DEFECTIVE PRINT CARTRIDGE Replace the worn or defective print cartridge. Incorrect margins A B C D A B C D A B C D These are possible solutions. Try one or more of the following: C HECK THE PAPER GUIDES Move the guides in the...
Page 204 - Print is too dark
L OAD PAPER FROM A FRESH PACKAGE The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it. C HECK THE PAPER TYPE AND WEIGHT SETTINGS Make sure the paper type and weight settings match the paper loaded in the tray or feeder: 1 From the printer co...
Page 205 - Print is too light
C HECK THE P APER T YPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray or feeder: • From the printer control panel Paper menu, check the Paper Type setting. • For Windows users, check this setting from Print Properties. • For Macintosh users, check this setting from th...
Page 207 - Solid color or black pages appear on prints; Black or white streaks appear on transparencies or paper
C HECK THE PAPER Make sure you are using paper that meets the printer specifications. Solid color or black pages appear on prints M AKE SURE THE PRINT CARTRIDGES ARE INSTALLED CORRECTLY , ARE NOT DEFECTIVE AND NOT LOW ON TONER • Remove the print cartridges. Warning—Potential Damage: Be careful not t...
Page 208 - Streaked horizontal lines appear on prints
M AKE SURE THE PRINT CARTRIDGE IS NOT LOW ON TONER When 88.xx [color] cartridge low appears, make sure the toner is distributed evenly within the print cartridge: 1 Remove the print cartridge. Warning—Potential Damage: Be careful not to touch the photoconductor drum. Doing so may affect the print qu...
Page 209 - Toner rubs off
M AKE SURE THE FUSER IS NOT WORN OR DEFECTIVE Replace the fuser. For more information, see the instruction sheet that came with the replacement part. M AKE SURE THERE IS NO TONER IN THE PAPER PATH Clean any visible toner from the paper path. If the problem persists, then contact customer support. R ...
Page 210 - Solving color quality problems; FAQ about color printing
Transparency print quality is poor Try one or more of the following: C HECK THE TRANSPARENCIES Use only transparencies that meet the printer specifications. C HECK THE PAPER TYPE SETTING Make sure the paper type setting is set to Transparency: 1 From the printer control panel Paper menu, check the P...
Page 212 - Manual Color menu
To manually apply a different color conversion table: 1 From the Quality menu, select Color Correction , and then select Manual . 2 From the Quality menu, select Manual Color , and then select the appropriate color conversion table for the affected object type. Manual Color menu Object type Color co...
Page 213 - Embedded Web Server does not open
What are detailed Color Samples and how do I access them? Detailed Color Samples sets are available only through the Embedded Web Server of a network printer. A detailedColor Samples set contains a range of shades (displayed as colored boxes) that are similar to a user ‑ defined RGB or CMYK value. T...
Page 215 - Notices; Product information
Notices Product information Product name: Lexmark C792e, C792de, C792dte, C792dhe Machine type: 5062 Model(s): 210, 230, 235 Edition notice September 2011 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDE...
Page 217 - Modular component notice
Stempel Garamond Linotype-Hell AG and/or its subsidiaries Taffy Agfa Corporation Times New Roman The Monotype Corporation plc Univers Linotype-Hell AG and/or its subsidiaries All other trademarks are the property of their respective owners. AirPrint and the AirPrint logo are trademarks of Apple, Inc...
Page 218 - Licensing notices; Noise emission levels; Waste from Electrical and Electronic Equipment (WEEE) directive; Static sensitivity notice
Licensing notices The following documents can be viewed from the installation software CD. Directory File CD:\LEGAL FW_License.pdf mDNS.tar.gz Expat.txt Inst_lib.txt Instgui.txt Instgui.zip Noise emission levels The following measurements were made in accordance with ISO 7779 and reported in conform...
Page 219 - Laser notice
This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching themetal frame of the printer. ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to complywith Environmental Protection ...
Page 220 - Power consumption; Product power consumption; Sleep Mode; Off mode; Industry Canada compliance statement
Power consumption Product power consumption The following table documents the power consumption characteristics of the product. Note: Some modes may not apply to your product. Mode Description Power consumption (Watts) Active The product is generating hard ‑ copy output from electronic inputs. 850 W...
Page 221 - Regulatory notices for wireless products
Avis de conformité aux normes de l’industrie du Canada Cet appareil numérique de classe A est conforme aux exigences de la norme canadienne relative aux équipementspouvant causer des interférences NMB-003. European Community (EC) directives conformity This product is in conformity with the protectio...
Page 222 - Notice to users in the European Union
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away fromwindows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject tolicensing. The installer of this radio equipment must ensure that the a...
Page 224 - Statement of Limited Warranty; Limited warranty
Italiano Con la presente Lexmark International, Inc. dichiara che questo questo prodotto è conforme ai requisitiessenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Latviski Ar šo Lexmark International, Inc. deklar ē , ka šis izstr ā d ā jums atbilst Direkt ī vas 199...
Page 226 - Limitation of liability; Additional rights; LEXMARK SOFTWARE LIMITED WARRANTY AND LICENSE AGREEMENT; LEXMARK SOFTWARE LICENSE AGREEMENT
WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. ALL INFORMATION, SPECIFICATIONS, PRICES,AND SERVICES ARE SUBJECT TO CHANGE AT ANY TIME WITHOUT NOTICE. Limitation of liability Your sole remedy under this limited warranty is set forth in this document. For any claim concerning performanc...
Page 229 - MICROSOFT CORPORATION NOTICES; ADOBE SYSTEMS INCORPORATED NOTICE
16 EXPORT RESTRICTIONS . You may not (a) acquire, ship, transfer, or reexport, directly or indirectly, the Software Program or any direct product therefrom, in violation of any applicable export laws or (b) permit the SoftwareProgram to be used for any purpose prohibited by such export laws, includi...
Page 230 - Index; Numerics
Index Numerics 1565 Emulation error, loademulation option 1912,000 ‑ sheet high ‑ capacity feeder installing 44 200 paper jam 1672000 ‑ sheet high ‑ capacity feeder loading 70 201 paper jam 167202–203 paper jams 168230 paper jam 169231–239 paper jams 17024x paper jam 170250 paper jam 17131.xx Missin...