Page 7 - Safety information
Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. CAUTION—POTENTIAL INJURY: This product uses a laser. Use of controls or adjustments or performance of proce...
Page 9 - Learning about the printer; Finding information about the printer
Learning about the printer Finding information about the printer What are you looking for? Find it here Initial setup instructions: • Connecting the printer • Installing the printer software Setup documentation—The setup documentation camewith the printer and is also available at http://support.lexm...
Page 10 - Selecting a location for the printer
What are you looking for? Find it here The latest supplemental information, updates, and customersupport: • Documentation • Driver downloads • Live chat support • E ‑ mail support • Voice support Lexmark Support Web site— http://support.lexmark.com Note: Select your country or region, and then selec...
Page 11 - Printer configurations
1 Right side 305 mm (12 in.) 2 Front 508 mm (20 in.) 3 Left side 76 mm (3 in.) 4 Rear 101.6 mm (4 in.) 5 Top 762 mm (30 in.) Printer configurations CAUTION—TIPPING HAZARD: Floor-mounted configurations require additional furniture for stability. You must use either a printer stand or printer base if ...
Page 12 - Basic models; Understanding the basic functions of the scanner
Basic models 1 Printer control panel 2 Automatic document feeder (ADF) 3 Standard bin 4 Top door latch 5 Right side cover 6 Standard 250-sheet tray (Tray 1) 7 Manual feeder 8 Optional 650-sheet duo tray with integrated multipurpose feeder (Tray 2) 9 Optional 550-sheet tray (Tray 3) Understanding the...
Page 13 - Using the ADF and scanner glass; Using the ADF; Using the scanner glass
Using the ADF and scanner glass Automatic document feeder (ADF) Scanner glass Use the ADF for multiple ‑ page documents including two- sided (duplex) pages. Use the scanner glass for single ‑ page documents, book pages, small items (such as postcards or photos), transparencies, photopaper, or thin m...
Page 14 - Understanding the printer control panel; Using the printer control panel; Understanding the home screen
Understanding the printer control panel Using the printer control panel Use the To 1 Display • View the printer status and messages. • Set up and operate the printer. 2 Home button Go to the home screen. 3 Help button Go to the Help menus. 4 Clear all / Reset button Reset the default settings of a f...
Page 15 - Features
Touch To 1 Copy Access the Copy menus and make copies. 2 Fax Access the Fax menus and send fax. 3 E ‑ mail Access the E-mail menus and send e ‑ mails. 4 FTP Access the File Transfer Protocol (FTP) menus and scan documents directly to an FTP server. 5 Menu icon Access printer menus. Note: The menus a...
Page 16 - Using the touch-screen buttons
Feature Description Warning If an error condition occurs, then this icon appears. Printer IP address Example: 123.123.123.123 The IP address of your printer is located at the top left corner of the home screenand appears as four sets of numbers separated by periods. You can use the IP addresswhen ac...
Page 17 - Other touch-screen buttons
7 6 3 4 1 5 2 Touch To 1 Arrows View a list of options. 2 Copy It Print a copy. 3 Advanced Options Select a copy option. 4 Home Go to the home screen. 5 Increase Select a higher value. 6 Decrease Select a lower value. 7 Tips Open a context-sensitive Help dialog. Other touch-screen buttons Touch To A...
Page 18 - Setting up and using the home screen applications; Finding the IP address of the computer; For Windows users; In Windows 8; In Windows 7 or earlier; For Macintosh users
Setting up and using the home screen applications Notes: • Your home screen may vary depending on your home screen customization settings, administrative setup, andactive embedded applications. Some applications are supported only in select printer models. • There may be additional solutions and app...
Page 19 - Finding the IP address of the printer
3 Click Advanced > TCP/IP . 4 Look for IPv4 Address . Finding the IP address of the printer Note: Make sure your printer is connected to a network or to a print server. You can find the printer IP address: • From the top left corner of the printer home screen. • From the TCP/IP section in the Net...
Page 20 - Understanding the different applications; Activating the home screen applications; Finding information about the home screen applications; Setting up Forms and Favorites
Understanding the different applications Use To Card Copy Scan and print both sides of a card on a single page. For more information, see “Setting up Card Copy”on page 21. Fax Scan a document, and then send it to a fax number. For more information, see “Faxing” on page 92. Forms and Favorites Quickl...
Page 21 - Setting up Card Copy
Use To Streamline work processes by letting you quickly find and print frequently used online forms directlyfrom the printer home screen. Note: The printer must have permission to access the network folder, FTP site, or Web site where the bookmark is stored. From the computer where the bookmark is s...
Page 22 - Using MyShortcut; Setting up Multi Send
3 Change the default scanning options, if necessary. • Default tray —Select the default tray to be used for printing scan images. • Default number of copies —Specify the number of copies that should automatically print when the application is used. • Default contrast setting —Specify a setting to in...
Page 23 - Setting up Scan to Network
1 Open a Web browser, and then type the printer IP address in the address field. Note: View the printer IP address on the printer home screen. The printer IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. 2 Click Settings > Apps > Apps Management > Mu...
Page 24 - Setting up Remote Operator Panel; Exporting and importing a configuration
To use the application, touch Scan to Network on the printer home screen, and then follow the instructions on the printer display. Setting up Remote Operator Panel This application shows the printer control panel on your computer screen and lets you interact with the printer controlpanel, even when ...
Page 26 - Additional printer setup; Installing internal options; Available internal options
Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cordfrom the electircal outlet before continui...
Page 27 - Accessing the controller board
Accessing the controller board CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cordfrom the electrical outlet before continuing. If you have any ot...
Page 29 - Installing a memory card
6 Turn the screws clockwise to lock the cover. Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cordfrom the electrical out...
Page 31 - Installing an optional card
Installing an optional card CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cordfrom the electrical outlet before continuing. If you have other dev...
Page 33 - Installing hardware options; Order of installation; Installing optional trays
Installing hardware options Order of installation CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—SHOCK HAZARD: If you are accessing the controller board or installing optional hardware or memory devices...
Page 35 - Attaching cables
5 Install the dust covers. Note: When the printer software and any hardware options are installed, you may need to manually add the options in the printer driver to make them available for print jobs. For more information, see “Updating available options inthe printer driver” on page 37. Attaching c...
Page 36 - Setting up the printer software; Installing the printer software
6 7 1 2 4 3 5 Use the To 1 Rear USB port Attach an optional wireless network adapter or an optional printer hard disk. 2 Security lock port Lock the controller board. 3 Printer power cordsocket Connect the printer to a properly grounded electrical outlet. 4 LINE port Connect the printer to an active...
Page 37 - Updating available options in the printer driver
• Close all open software programs before installing the printer software. 1 Obtain a copy of the software installer package. • From the Software and Documentation CD that came with your printer. • From our Web site:Go to http://support.lexmark.com , and then navigate to: SUPPORT & DOWNLOAD >...
Page 38 - Networking; Preparing to set up the printer on an Ethernet network
2 Depending on your device, do either of the following: • Press and hold the printer you want to update. • Right ‑ click the printer you want to update. 3 From the menu that appears, do either of the following: • For Windows 7 or later, select Printer properties . • For earlier versions, select Prop...
Page 39 - Installing the printer on an Ethernet network
You will need an Ethernet cable to connect the printer to the network and an available port where the printer canphysically connect to the network. Use a new network cable when possible to avoid potential problems caused by adamaged cable. Installing the printer on an Ethernet network For Windows us...
Page 40 - Preparing to set up the printer on a wireless network
3 Install the printer driver on the computer. a Insert the Software and Documentation CD, and then double ‑ click the installer package for the printer. b Follow the instructions on the computer screen. c Select a destination, and then click Continue . d From the Easy Install screen, click Install ....
Page 41 - Connecting the printer using the Wireless Setup Wizard
• Security Method —There are four basic options for Security Method: – WEP keyIf your network uses more than one WEP key, then enter up to four in the provided spaces. Select the keycurrently in use on the network by selecting the default WEP transmit key. – WPA or WPA2 preshared key or passphraseWP...
Page 42 - Connecting the printer to a wireless network using Wi; Using the Push Button Configuration method
Use To Search for networks Show available wireless connections. Note: This menu shows all broadcast secured or unsecured SSIDs. Enter a network name Manually type the SSID. Note: Make sure to type the correct SSID. Wi ‑ Fi Protected Setup Connect the printer to a wireless network using Wi ‑ Fi Prote...
Page 43 - Verifying printer setup; Printing a menu settings page
Connecting the printer to a wireless network using the Embedded Web Server Before you begin, make sure that: • Your printer is connected temporarily to an Ethernet network. • A wireless network adapter is installed in your printer and working properly. For more information, see theinstruction sheet ...
Page 44 - Printing a network setup page
Printing a network setup page If the printer is attached to a network, then print a network setup page to verify the network connection. This pagealso provides important information that aids network printing configuration. 1 From the home screen, navigate to: > Reports > Network Setup Page 2 ...
Page 45 - Loading paper and specialty media; Setting the paper size and type
Loading paper and specialty media This chapter covers the selection and handling of paper and specialty media. Proper selection and loading of media canimprove how reliably documents print. For more information, see “Avoiding jams” on page 240 and “Storing paper”on page 60. Setting the paper size an...
Page 48 - Loading the manual feeder
8 Insert the tray. 9 From the printer control panel, set the paper size and paper type in the Paper menu to match the paper loaded inthe tray. Note: Mixing paper sizes or paper types in a tray may cause jams. Loading the manual feeder The standard 250 ‑ sheet tray has an integrated manual feeder tha...
Page 49 - sheet duo tray
Loading the 650 ‑ sheet duo tray The 650 ‑ sheet duo tray (Tray 2) consists of a 550 ‑ sheet tray and an integrated 100 ‑ sheet multipurpose feeder. The tray is loaded in the same way as the 250 ‑ sheet tray and the optional 550 ‑ sheet tray, and supports the same paper types and sizes. The only dif...
Page 50 - Loading the multipurpose feeder
Loading the multipurpose feeder 1 Push the multipurpose feeder latch to the left. 2 Open the multipurpose feeder. 3 Pull the multipurpose feeder extender. Note: Guide the extender gently so that the multipurpose feeder is fully extended and open. Loading paper and specialty media 50
Page 52 - Linking and unlinking trays
5 Paper size indicator 6 Load the paper, and then adjust the width guide to lightly touch the edge of the paper stack. • Load paper, card stock, and transparencies with the recommended printable side facedown and the top edgeentering the printer first. • Load envelopes with the flap side up and agai...
Page 53 - Creating a custom name for a paper type; Using the Embedded Web Server
Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbersseparated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Paper Menu . 3 Change the...
Page 54 - Assigning a custom paper type; Configuring a custom name
Assigning a custom paper type Using the Embedded Web Server Assign a custom paper type name to a tray when linking or unlinking trays. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appe...
Page 55 - Using specialty media; Tips on using letterhead
Paper and specialty media guide Using specialty media Tips on using letterhead • Use letterhead designed specifically for laser printers. • Print a test page on the letterhead being considered for use before buying large quantities. • Before loading letterhead, flex, fan, and straighten the stacks t...
Page 56 - Tips on using transparencies
Source Printing Printable side Paper orientation Manual feeder ABC Two ‑ sided Faceup Load the sheetwith the bottomedge entering theprinter first. Multipurpose feeder One ‑ sided Facedown Load the sheetwith the top edgeentering theprinter first. Multipurpose feeder Two ‑ sided Faceup Load the sheetw...
Page 58 - Tips on using card stock; Paper guidelines; Paper characteristics; Weight
Tips on using card stock Card stock is heavy, single ‑ ply specialty media. Many of its variable characteristics, such as moisture content, thickness, and texture, can significantly affect print quality. • From the printer control panel, set the paper size, type, texture, and weight in the Paper men...
Page 59 - Fiber content; Unacceptable paper
Moisture content The amount of moisture in paper affects both print quality and the ability of the printer to feed the paper correctly.Leave paper in its original wrapper until it is time to use it. This limits the exposure of paper to moisture changes thatcan degrade its performance. Store paper in...
Page 60 - Selecting preprinted forms and letterhead; Storing paper
• Do not mix paper sizes, types, or weights in the same tray; mixing results in jams. • Do not use coated papers unless they are specifically designed for electrophotographic printing. Selecting preprinted forms and letterhead Use these guidelines when selecting preprinted forms and letterhead: • Us...
Page 61 - Supported paper sizes, types, and weights; Supported paper sizes
• Store individual packages on a flat surface. • Do not store anything on top of individual paper packages. • Take paper out of the carton or wrapper only when you are ready to load it in the printer. The carton and wrapperhelp keep the paper clean, dry, and flat. Supported paper sizes, types, and w...
Page 63 - Supported paper types and weights
Paper size anddimension Standard 250 ‑ sheet tray Manual feeder 650 ‑ sheet duo tray 550 ‑ sheet tray ADF Scanner glass Duplex mode 550 ‑ sheet tray Multipurpose feeder DL Envelope 110 x 220 mm(4.3 x 8.7 in.) X X 1 X X X X C5 Envelope 162 x 229 mm(6.4 x 9 in.) X X 1 X X X X B5 Envelope 176 x 250 mm(...
Page 65 - Printing; Printing forms; Printing a document; Printing in black and white
Printing Printing forms Use the Forms and Favorites application to quickly and easily access frequently used forms or other information thatis regularly printed. Before you can use this application, first set it up on the printer. For more information, see “Settingup Forms and Favorites” on page 20....
Page 66 - Adjusting toner darkness; Using Max Speed and Max Yield
> Settings > Print Settings > Quality Menu > Print Mode > Black Only > Adjusting toner darkness Using the Embedded Web Server 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP add...
Page 67 - Printing from a flash drive
Using the printer control panel 1 From the home screen, navigate to: > Settings > Print Settings > Setup Menu 2 From the Printer Usage list, select Max Speed or Max Yield . 3 Touch Submit . Printing from a flash drive Printing from a flash drive Notes: • Before printing an encrypted PDF fil...
Page 68 - Supported flash drives and file types
• If you insert the flash drive while the printer is processing other print jobs, then Busy appears on the printer display. After these print jobs are processed, you may need to view the held jobs list to print documentsfrom the flash drive. Warning—Potential Damage: Do not touch the USB cable, any ...
Page 69 - Printing confidential and other held jobs; Storing print jobs in the printer
Recommended flash drives File type • Lexar JumpDrive FireFly (512MB and 1GB) • SanDisk Cruzer Micro (512MB and 1GB) • Sony Micro Vault Classic (512MB and 1GB) Documents: • .pdf • .xps Images: • .dcx • .gif • .jpeg or .jpg • .bmp • .pcx • .tiff or .tif • .png • .fls Printing confidential and other he...
Page 70 - Modifying confidential print settings
2 Touch . Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you delete them. For Windows users 1 With a document open, click File > Print . 2 Click Properti...
Page 71 - Printing information pages; Printing a font sample list; Canceling a print job; Canceling a print job from the printer control panel
• If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Configuration > Other Settings tab > Security > Confidential Print Setup . 3 Modify the settings: • Set a maximum number of PIN entry attempts. When a user exceeds that number, all of the ...
Page 73 - Making copies; Making a quick copy; Copying using the ADF
Copying ADF Scanner glass Use the ADF for multiple ‑ page documents including two-sided (duplex) pages. Use the scanner glass for single-page documents, book pages, smallitems (such as postcards or photos), transparencies, photo paper,or thin media (such as magazine clippings). Making copies Making ...
Page 74 - Copying using the scanner glass; Copying photos; Copying on transparencies
• The ADF indicator light comes on when the paper is loaded properly. 2 Adjust the paper guides. 3 From the home screen, navigate to: Copy > specify the copy settings > Copy It Copying using the scanner glass 1 Place an original document facedown on the scanner glass in the upper left corner. ...
Page 75 - Copying on letterhead; Creating a copy shortcut using the printer control panel; Copying to a different size
3 Navigate to: Copy to > select the tray that contains transparencies > Copy It If there are no trays that support transparencies, then navigate to: Manual Feeder > select the size of the transparencies > Transparency 4 Load transparencies into the multipurpose feeder, and then touch Cop...
Page 76 - Example 1: Copying on mixed paper sizes
Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazineclippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tr...
Page 77 - Example 2: Copying on a single paper size; Copying on both sides of the paper (duplexing)
3 From the home screen, navigate to: Copy > Copy from > Mixed Sizes > Copy to > Auto Size Match > Copy It The scanner identifies the different paper sizes as they are scanned. Copies are printed on mixed paper sizescorresponding to the paper sizes of the original document. Example 2: ...
Page 78 - Adjusting copy quality
• The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, touch Copy . 4 From the Scale area, touch or to enlarge or reduce your copies. Notes: • The factory default setting for Scale...
Page 79 - Collating copies; Placing separator sheets between copies
• Newspaper —The original document is from a newspaper. • Other —The original document was printed using an alternate or unknown printer. 7 Touch > Copy It . Collating copies If you print multiple copies of a document, then you can choose to print the copies as a set (collated) or to print thecop...
Page 80 - Copying multiple pages onto a single sheet; Placing information on copies; Placing a header or footer on pages
• Between Pages • Off 5 Touch > Copy It . Copying multiple pages onto a single sheet In order to save paper, you can copy either two or four consecutive pages of a multiple ‑ page document onto a single sheet of paper. Notes: • Make sure to set the paper size to letter, legal, A4, or JIS B5. • Ma...
Page 81 - Placing an overlay message on each page; Canceling a copy job; Canceling a copy job while the original document is in the ADF; Canceling a copy job while pages are being printed
6 Select where you want to print the header or footer, and then touch . 7 From the Header/Footer menu, touch > Copy It . Placing an overlay message on each page 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards,...
Page 82 - Understanding the copy options
Understanding the copy options Copy from This option lets you select the paper size of the original document. • Touch the paper size that matches the original document. • To copy an original document that contains mixed paper sizes with the same width, touch Mixed Sizes . Copy to This option lets yo...
Page 85 - Setting up the printer to e-mail; Setting up the e-mail function; Creating an e-mail shortcut; Creating an e-mail shortcut using the Embedded Web Server
E-mailing ADF Scanner glass Use the ADF for multiple ‑ page documents including two-sided (duplex) pages. Use the scanner glass for single-page documents, book pages, smallitems (such as postcards or photos), transparencies, photo paper,or thin media (such as magazine clippings). You can use the pri...
Page 87 - Sending an e; Sending an e
• The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. Note: To avoid a cropped image, make sure that the size of the original document and the copy paper size are the same. 3 From the home screen, naviga...
Page 88 - Customizing e-mail settings; Adding e-mail subject and message information
4 Touch the name of the recipient. To search for additional recipients, touch New Search , and then type the name of the next recipient. 5 Touch > E ‑ mail It . Customizing e-mail settings Adding e-mail subject and message information 1 Load an original document faceup, short edge first into the ...
Page 89 - Understanding the e-mail options; Subject
• JPEG —Use this to create and attach a separate file for each page of your original document, viewable by most Web browsers and graphics programs. • XPS —Use this to create a single XML Paper Specification (XPS) file with multiple pages, viewable using an Internet Explorer-hosted viewer and the .NE...
Page 92 - Setting up the printer to fax
Faxing Automatic document feeder (ADF) Scanner glass Use the ADF for multiple ‑ page documents including two- sided (duplex) pages. Use the scanner glass for single-page documents, book pages,small items (such as postcards or photos), transparencies, photopaper, or thin media (such as magazine clipp...
Page 93 - Initial fax setup; Using the printer control panel for fax setup; Using the Embedded Web Server for fax setup
Initial fax setup Many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottomof each transmitted page, or on the first page of the transmission: fax name (identification of the business, other entity,or individual sending the message) and f...
Page 94 - Choosing a fax connection; Scenario 1: Standard telephone line; Setup 1: Printer is connected to a dedicated fax line
4 In the Fax Number field, enter the printer fax number. 5 Click Submit . Choosing a fax connection Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax line To connect: 1 Connect one end of the telephone cable that came with the printer to the port of the printer. 2 ...
Page 95 - Setup 2: Printer is sharing the line with an answering machine
Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack PHONE LINE To connect: 1 Connect one end of the telephone cable that came with the printer to the port of the printer. 2 Connect the other end of the telephone cable to an active analog wall jack...
Page 99 - Scenario 3: VoIP telephone service
Scenario 3: VoIP telephone service To connect: 1 Connect one end of the telephone cable that came with the printer to the port of the printer. 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. Note: The port labeled Phone Line 2 or Fax Port is n...
Page 100 - Scenario 4: Digital telephone service through a cable provider; Setup 1: Printer is connected directly to a cable modem
Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem 1 Connect one end of the telephone cable that came with your printer to the port of the printer. 2 Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port ...
Page 104 - Connecting the printer to a wall jack in Germany
Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. TheF port is for telephones. N F N Connect the printer to any of the N ports. PHONE LINE N F N 1 Connect one end of the telephone cable that...
Page 105 - Connecting to a distinctive ring service
3 If you want to connect a telephone and answering machine to the same wall jack, then connect the devices asshown. Note: Do not remove the adapter plug from the port of the printer if you are connecting to a serial or cascaded telephone system. Connecting to a distinctive ring service A distinctive...
Page 106 - Sending a fax; Sending a fax using the printer control panel
4 In the Fax Number field, enter the printer fax number. 5 Click Submit . Setting the date and time You can set the date and time so that they are printed on every fax you send. 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on t...
Page 107 - Sending a fax using the computer; Sending a fax using a shortcut number
• The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tray, then adjust the paper guides. 3 From the home screen, touch Fax . 4 From the printer control panel keypad, enter the fax number or the shortcut number. Note: To add recipients, to...
Page 108 - Sending a fax using the address book; Sending a fax at a scheduled time
Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazineclippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tr...
Page 109 - Creating shortcuts
4 Specify the time the fax will be transmitted, and then touch . The time is increased or decreased in 30 ‑ minute increments. 5 Touch Fax It . Note: The document is scanned and then faxed at the scheduled time. Creating shortcuts Creating a fax destination shortcut using the Embedded Web Server Ass...
Page 110 - Customizing fax settings; Changing the fax resolution
Customizing fax settings Changing the fax resolution 1 Load an original document faceup, short edge first into the ADF tray or facedown on the scanner glass. Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazineclippings) into the ADF tray....
Page 111 - Blocking junk faxes; Canceling an outgoing fax; Canceling a fax while the original documents are still scanning; Holding and forwarding faxes; Holding faxes
Blocking junk faxes 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbersseparated by periods, such as 123.123.123.123. • If you are using a proxy server, then t...
Page 112 - Forwarding a fax; Understanding the fax options; Darkness
Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbersseparated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Click Settings > Fax Settings > Analog ...
Page 115 - Using Scan to Network; Creating an FTP shortcut using the Embedded Web Server
Scanning Using Scan to Network Scan to Network lets you scan your documents to network destinations specified by your system support person. Afterthe destinations (shared network folders) have been established on the network, the setup process for the applicationinvolves installing and configuring t...
Page 116 - Creating an FTP shortcut using the printer control panel; Scanning to an FTP address; Scanning to an FTP address using the printer control panel
Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbersseparated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the Web page correctly. 2 Navigate to: Settings > Other Settings are...
Page 117 - Scanning to a computer or flash drive; Scanning to a computer using the Embedded Web Server
Notes: • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazineclippings) into the ADF tray. Place these items on the scanner glass. • The ADF indicator light comes on when the paper is loaded properly. 2 If you are loading a document into the ADF tr...
Page 118 - Setting up Scan to Computer
5 Type a scan name, and then a user name. Note: The scan name is the name that appears in the Scan Profile list on the display. 6 Click Submit . Note: Clicking Submit automatically assigns a shortcut number. You can use this shortcut number when you are ready to scan your documents. 7 Review the ins...
Page 119 - Scanning to a flash drive; Understanding the scan options; FTP Address
4 Click Next > Close . 5 Depending on your device, do either of the following:. • Press and hold the printer you want to configure. • Right ‑ click the printer you want to configure. 6 From the menu that appears, select Scan Properties or Properties , and then change the settings as necessary. 7 ...
Page 122 - Menus list
Understanding printer menus Menus list Supplies Menu Paper Menu Reports Network/Ports Cyan CartridgeMagenta Cartridge Yellow Cartridge Black Cartridge Waste Toner Bottle Maintenance Kit Default SourcePaper Size/Type Substitute Size Paper Texture Paper Weight Paper Loading Custom Types Custom Names C...
Page 123 - Supplies menu
Supplies menu Use To Cyan, Magenta, Yellow, or Black Toner Cartridge Nearly LowLowVery LowReplaceMissingDefectiveMissing or UnresponsiveUnsupportedInvalid RegionOKNon ‑ genuine Lexmark Cartridge Show the status of the cyan, magenta, yellow, or black tonercartridge. Black or Color Imaging Kit Nearly ...
Page 124 - Paper menu; Default Source menu
Paper menu Default Source menu Use To Default Source Tray [x]MP FeederManual PaperManual Envelope Set a default paper source for all print jobs. Notes: • The 650 ‑ sheet duo tray must be installed in order for MP Feeder to appear as a menu setting in the Paper menu. • Tray 1 (standard tray) is the f...
Page 127 - Substitute Size menu; Paper Texture menu
Substitute Size menu Use To Substitute Size OffStatement/A5Letter/A4All Listed Substitute a specified paper size if the requested paper size is not available. Notes: • All Listed is the factory default setting. All available substitutions areallowed. • Off indicates that no size substitutions are al...
Page 129 - Paper Weight menu
Paper Weight menu Use To Plain Weight LightNormalHeavy Specify the relative weight of the plain paper loaded. Note: Normal is the factory default setting. Card Stock Weight LightNormalHeavy Specify the relative weight of the card stock loaded. Note: Normal is the factory default setting. Transparenc...
Page 130 - Paper Loading menu
Use To Letterhead Weight LightNormalHeavy Specify the relative weight of the letterhead loaded. Note: Normal is the factory default setting. Preprinted Weight LightNormalHeavy Specify the relative weight of the preprinted paper loaded. Note: Normal is the factory default setting. Colored Weight Ligh...
Page 132 - Custom Types menu; Custom Names menu
Custom Types menu Use To Custom Type [x] PaperCard StockTransparencyGlossyRough/CottonLabelsEnvelope Associate a paper or specialty media type with a factory default Custom Type [x]name or a user ‑ defined custom name created in the Embedded Web Server or MarkVision TM Professional. Notes: • Paper i...
Page 133 - Universal Setup menu; Reports menu
Universal Setup menu Use To Units of Measure InchesMillimeters Specify the unit of measure. Note: Inches is the U.S. factory default setting. Millimeters is the international factory default setting. Portrait Width 3–8.5 inches76–215.9 mm Set the width for portrait orientation. Notes: • If the width...
Page 134 - Active NIC menu
Use To Shortcut List Print a report containing information about configured shortcuts. Fax Job Log Print a report containing information about the last 200 completed faxes. Note: This menu item is available only when Enable Job Log is set to On in the Fax Settings menu. Fax Call Log Print a report c...
Page 136 - Network Card menu
Use To Mac Binary PS OnOffAuto Set the printer to process Macintosh binary PostScript print jobs. Notes: • Auto is the factory default setting. • Off filters print jobs using the standard protocol. • On processes raw binary PostScript print jobs. Standard Network Setup ORNetwork [x] Setup ReportsNet...
Page 138 - IPv6 menu; Wireless menu
Use To WINS Server Address View or change the current WINS server address. Enable DDNS YesNo View or change the current DDNS setting. Note: Yes is the factory default setting. Enable mDNS YesNo View or change the current mDNS setting. Note: Yes is the factory default setting. DNS Server Address View...
Page 139 - AppleTalk menu
To access the menu, navigate to: Network/Ports > Network [x] > Network [x] Setup > Wireless Use To Wi ‑ Fi Protected Setup Start Push Button MethodStart PIN Method Establish a wireless network and enable network security. Notes: • Start Push Button Method connects the printer to a wirelessn...
Page 140 - Standard USB menu
Use To View Address Show the assigned AppleTalk address. Note: The AppleTalk address can be changed only from the Embedded Web Server. Set Zone [list of zones available on the network] Provide a list of AppleTalk zones available on the network. Note: The default zone for the network is the factory d...
Page 141 - SMTP Setup menu
Use To USB Buffer DisabledAuto3K to [maximum size allowed] Set the size of the USB input buffer. Notes: • Auto is the factory default setting. • Disabled turns off job buffering. • The USB buffer size value can be changed in 1-KB increments. • The maximum size allowed depends on the amount of memory...
Page 143 - Security menu; Miscellaneous Security Settings menu; Confidential Print menu
Security menu Miscellaneous Security Settings menu Use To Login Restrictions Login failuresFailure time frameLockout timePanel Login TimeoutRemote Login Timeout Limit the number and time frames of failed login attempts from the printer controlpanel before all users are locked out. Notes: • “Login fa...
Page 144 - Disk Wiping menu
Use To Repeat Job Expiration Off1 hour4 hours24 hours1 week Set a time limit on how long the printer stores print jobs. Verify Job Expiration Off1 hour4 hours24 hours1 week Set a time limit on how long the printer stores print jobs needing verification. Reserve Job Expiration Off1 hour4 hours24 hour...
Page 145 - Security Audit Log menu; Set Date and Time menu
Security Audit Log menu Use To Export Log Let an authorized user export the security audit log. Note: The log can be downloaded from the Embedded Web Server and saved on a computer. Delete Log YesNo Specify whether audit logs are deleted. Note: Yes is the factory default setting. Configure Log Enabl...
Page 146 - Settings menu; General Settings menu
Settings menu General Settings menu Use To Display Language EnglishFrancaisDeutschItalianoEspanolDanskNorskNederlandsSvenskaPortugueseSuomiRussianPolskiGreekMagyarTurkceCeskySimplified ChineseTraditional ChineseKoreanJapanese Set the language of the text appearing on the printer display. Note: Not a...
Page 155 - Copy Settings menu
Use To Press Sleep Button Do NothingSleepHibernate Determine how the printer, while in idle state, reacts to a shortpress of the Sleep button. Notes: • Sleep is the factory default setting. • Do Nothing ignores any Sleep button presses regardless ofduration. Press and Hold Sleep Button Do NothingSle...
Page 160 - Fax Settings menu; General Fax Settings
Fax Settings menu Fax Mode (Analog Fax Setup) menu Analog Fax Setup mode sends the fax job through a telephone line. General Fax Settings Use To Fax Name Specify the name of the fax in the printer. Fax Number Specify the telephone number assigned to the fax. Fax ID Fax NameFax Number Specify how the...
Page 161 - Fax Send Settings
Use To Fax Cover Page Fax Cover Page Off by defaultOn by defaultNever useAlways use Include to Field OnOff Include from Field OnOff FromInclude Message Field OnOff MessageInclude Logo OnOff Include Footer [x] OnOffFooter [x] Configure the fax cover page. Note: “Off by default” is the factory default...
Page 165 - Fax Receive Settings
Use To Temperature ‑ 4 to 4 Specify “warm” or “cool” outputs. Notes: • 0 is the factory default setting. • “Cool” values generate a bluer output than the default while “warm” valuesgenerate a redder output than the default. Enable Color Fax Scans Off by defaultOn by defaultNever useAlways use Enable...
Page 167 - Fax Log Settings
Use To Holding Faxes Held Fax Mode OffAlways OnManualScheduled Fax Holding Schedule Enable fax holding all of the time or according to set schedule. Note: Off is the factory default setting. Enable Color Fax Receive OnOff Enable the printer to receive fax in color. Note: On is the factory default se...
Page 170 - mail Settings menu
Use To Use Multi ‑ Page TIFF OnOff Provide a choice between single ‑ page TIFF files and multiple ‑ page TIFF files. For a multiple-page scan ‑ to ‑ fax job, either one TIFF file is created containing all the pages, or multiple TIFF files are created with one file for each page of the scan job. Note...
Page 175 - FTP Settings menu
FTP Settings menu Use To Format PDF (.pdf)Secure PDF (.pdf)TIFF (.tif)JPEG (.jpg)XPS (.xps) Specify the format of the file for FTP sending. Note: “PDF (.pdf)” is the factory default setting. PDF Version 1.2–1.6A–1a Set the version level of the PDF file for FTP sending. Note: 1.5 is the factory defau...
Page 179 - Flash Drive menu; Scan Settings menu
Flash Drive menu Scan Settings menu Use To Format PDF (.pdf)Secure PDFTIFF (.tif)JPEG (.jpg)XPS (.xps) Specify the format of the file to be sent through FTP. Note: “PDF (.pdf)” is the factory default setting. PDF Version 1.2–1.6A1 ‑ a Set the version of the PDF file to be sent through FTP. Note: 1.5...
Page 182 - Print Settings menu
Use To Contrast 0–5Best for content Specify the contrast of the output. Note: “Best for content” is the factory default setting. Mirror Image OffOn Create a mirror image of the original document. Note: Off is the factory default setting. Negative Image OffOn Create a negative image of the original d...
Page 184 - Print Settings; Setup menu
Use To Separator Sheet Source Tray [x]Manual Feeder Specify the paper source for separator sheets. Note: Tray 1 is the factory default setting. Blank Pages Do Not PrintPrint Specify whether blank pages are inserted in a print job. Note: Do Not Print is the factory default setting. Print Settings Set...
Page 185 - Finishing menu
Use To Download Target RAMFlashDisk Set the storage location for downloads. Notes: • RAM is the factory default setting. Storing downloads in the RAM istemporary. • Storing downloads in flash memory or on a printer hard disk places them inpermanent storage. Downloads remain in flash memory or on the...
Page 187 - Quality menu
Use To Paper Saver Border NoneSolid Print a border when using Paper Saver. Note: None is the factory default setting. Quality menu Use To Print Mode ColorBlack Only Specify whether images are printed in black and white or in color. Notes: • Color is the factory default setting. • The printer driver ...
Page 190 - Job Accounting menu
Job Accounting menu Note: This menu appears only when a formatted, non-defective printer hard disk is installed. Make sure the printer hard disk is not read/write ‑ or write ‑ protected. Use To Job Accounting Log OffOn Determine and set if the printer creates a log of the print jobs it receives. Not...
Page 191 - Utilities menu
Use To E ‑ mail to Send Logs Specify the e ‑ mail address to which the device sends job accounting logs. Log File Prefix Specify the prefix you want for the log file name. Note: The current host name defined in the TCP/IP menu is used as the default log file prefix. Utilities menu Use To Remove Held...
Page 193 - PCL Emul menu
Use To Image Smoothing OnOff Enhance the contrast and sharpness of low ‑ resolution images and smoothen their color transitions. Notes: • Off is the factory default setting. • Image Smoothing has no effect on images that are 300 dpi or higher inresolution. PCL Emul menu Use To Font Source ResidentDi...
Page 196 - HTML menu
HTML menu Use To Font Name Albertus MTAntique OliveApple ChanceryArial MTAvant GardeBodoniBookmanChicagoClarendonCooper BlackCopperplateCoronetCourierEurostileGaramondGenevaGill SansGoudyHelveticaHoefler TextIntl CG TimesIntl CourierIntl Univers Joanna MTLetter GothicLubalin GraphMarigoldMonaLisa Re...
Page 197 - Image menu; Help menu
Use To Margin Size 8–255 mm Set the page margin for HTML documents. Notes: • 19 mm is the factory default setting. • Margin size can be increased in 1 ‑ mm increments. Backgrounds Do Not PrintPrint Specify whether to print backgrounds on HTML documents. Note: Print is the factory default setting. Im...
Page 199 - Saving money and the environment; Saving paper and toner; Using recycled paper; Use both sides of the paper; Place multiple pages on one sheet of paper
Saving money and the environment Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impacton the environment. We design with the environment in mind, engineer our packaging to reduce materials, and providecollection and recycling programs. ...
Page 200 - Avoid paper jams; Saving energy; Using Eco; Reducing printer noise
Avoid paper jams Carefully select and load paper to avoid paper jams. For more information, see “Avoiding jams” on page 240. Saving energy Using Eco ‑ Mode 1 Open a Web browser, and then type the printer IP address in the address field. Notes: • View the printer IP address on the printer home screen...
Page 201 - Adjusting Sleep mode
Use To On Reduce printer noise. Notes: • Print jobs are processed at a reduced speed. • Printer engine motors do not start until a documentis ready to print. There will be a short delay beforethe first page is printed. Off Use factory default settings. Note: This setting supports the performance spe...
Page 202 - Using Hibernate Mode; Setting Hibernate Timeout
Using Hibernate Mode Hibernate is an ultra ‑ low power operating mode. When operating in Hibernate mode, the printer is essentially off, and all other systems and devices are powered down safely. Note: The Hibernate and Sleep modes can be scheduled. Using the Embedded Web Server 1 Open a Web browser...
Page 203 - Using Schedule Power Modes; Adjusting the brightness of the display
Using the printer control panel 1 From the printer control panel, navigate to: > Settings > General Settings > Timeouts > Hibernate Timeout 2 Select the amount of time the printer waits after a print job is processed before it enters Hibernate mode. 3 Touch . Using Schedule Power Modes S...
Page 204 - Recycling; Recycling Lexmark products
Using the printer control panel 1 From the home screen, navigate to: > Settings > General Settings > Screen Brightness 2 In the Screen Brightness field, enter the brightness percentage you want for the display. 3 Touch . Recycling Lexmark provides collection programs and environmentally pro...
Page 206 - Securing the printer; Using the security lock feature
Securing the printer Using the security lock feature The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers inthe location shown to secure the printer in place. Statement of Volatility Your printer contains various types of memory that can ...
Page 207 - Disposing of a printer hard disk; Erasing volatile memory
• The printer is being moved to a different department or location. • The printer is being serviced by someone from outside your organization. • The printer is being removed from your premises for service. • The printer is being sold to another organization. Disposing of a printer hard disk Note: So...
Page 208 - Erasing printer hard disk memory; Configuring printer hard disk encryption
Erasing printer hard disk memory Note: Some printer models may not have a printer hard disk installed. Configuring Disk Wiping in the printer menus lets you remove residual confidential material left by print jobs by securelyoverwriting files that have been marked for deletion. Using the printer con...
Page 209 - Finding printer security information
Notes: • Enabling disk encryption will erase the contents of the printer hard disk. • Disk encryption can take from several minutes to more than an hour, during which the printer will beunavailable for other user tasks. 4 Click Submit . Using the printer control panel 1 Turn off the printer. 2 Hold ...
Page 210 - Maintaining the printer; Storing supplies; Cleaning the printer
Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until youare ready to use them. Do not expose supplies to: • Direct ...
Page 211 - Cleaning the scanner glass
Cleaning the scanner glass Clean the scanner glass if you encounter print quality problems, such as streaks on copied or scanned images. 1 Slightly dampen a soft, lint-free cloth or paper towel with water. 2 Open the scanner cover. 3 Clean all the areas shown, and then let them dry. 1 White undersid...
Page 212 - Checking the status of parts and supplies; Estimated number of remaining pages
Checking the status of parts and supplies Checking the status of parts and supplies on the printer control panel From the home screen, navigate to: Status/Supplies > View Supplies Checking the status of parts and supplies from the Embedded Web Server Note: Make sure the computer and the printer a...
Page 213 - Ordering supplies; Using genuine Lexmark parts and supplies; Return Program cartridges
Ordering supplies To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized suppliesdealers in your area. In other countries or regions, visit the Lexmark Web site at www.lexmark.com or contact the place where you purchased the printer. Note: All life ...
Page 214 - Regular cartridges; Ordering imaging kits
Item United States and Canada European Union (EU), European Economic Area (EEA), and Switzerland Rest of the world Magenta 801HM 802HM 808HM Yellow 801HY 802HY 808HY For more information on countries located in each region, visit www.lexmark.com/regions . Regular cartridges Item Worldwide Standard Y...
Page 215 - Ordering a waste toner bottle; Replacing supplies; Replacing the waste toner bottle
Ordering a waste toner bottle Item All countries and regions Waste toner bottle C540X75G Replacing supplies Replacing the waste toner bottle 1 Top door 2 Waste toner bottle 3 Right side cover 4 Front door 1 Unpack the replacement waste toner bottle. 2 Open the front door. CAUTION—HOT SURFACE: The in...
Page 219 - Replacing a black and color imaging kit
Replacing a black and color imaging kit 1 Open the front door. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching. 2 Open the top door. Maintaining the printer 219
Page 226 - Replacing toner cartridges
20 Close the front door. Replacing toner cartridges Warning—Potential Damage: Damage caused by use of a non ‑ Lexmark toner cartridge is not covered under warranty. Note: A reduced print quality may result from using non ‑ Lexmark toner cartridges. 1 Open the top door. Maintaining the printer 226
Page 228 - Replacing a developer unit
5 Slide and hold the release latch on the right side of the printer, and then slowly close the top door. 6 Seal the used toner cartridge in the bag that the replacement toner cartridge came in. For more information, see “Recycling Lexmark products” on page 204. Replacing a developer unit Replace the...
Page 235 - Moving the printer; Before moving the printer; Moving the printer to another location
Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damag...
Page 236 - Managing the printer; Finding advanced networking and administrator information; Checking the virtual display; Viewing reports
Managing the printer Finding advanced networking and administrator information This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced systemsupport tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server Adminis...
Page 240 - Clearing jams; Avoiding jams; Load paper properly
Clearing jams Avoiding jams Load paper properly • Make sure paper lies flat in the tray. Correct loading of paper Incorrect loading of paper • Do not remove a tray while the printer is printing. • Do not load a tray while the printer is printing. Load it before printing, or wait for a prompt to load...
Page 241 - Use recommended paper; Understanding jam messages and locations
• Make sure the guides in the tray or the multipurpose feeder are properly positioned and are not pressing tightlyagainst the paper or envelopes. • Push the tray firmly into the printer after loading paper. Use recommended paper • Use only recommended paper or specialty media. • Do not load wrinkled...
Page 256 - Troubleshooting; Understanding the printer messages; Adjusting color; Close door
Troubleshooting Understanding the printer messages Adjusting color Wait for the process to complete. Change [paper source] to [custom type name] Try one or more of the following: • Load the correct size and type of paper in the tray, and then select Finished changing paper on the printer control pan...
Page 257 - Close flatbed cover and load originals if restarting job [2yy.xx]
Close flatbed cover and load originals if restarting job [2yy.xx] Try one or more of the following: • Touch Scan from automatic feeder to continue scanning from the ADF immediately after the last successful scan job. • Touch Scan from flatbed to continue scanning from the scanner glass immediately a...
Page 258 - Disk must be formatted for use in this device
• The print job is sent from a flash drive that is no longer attached to the USB port. • The printer hard disk contains print jobs that were stored when the hard disk was installed in a different printermodel. Note: The printer hard disk and the flash drive are supported only in select printer model...
Page 259 - Insufficient memory for Flash Memory Defragment operation [37]; Insufficient memory to support Resource Save feature [35]
Incorrect paper size, open [paper source] [34] Try one or more of the following: • Load the correct size of paper in the tray. • From the printer control panel, select Continue to clear the message and print using a different tray. For non ‑ touch ‑ screen printer models, press to confirm. • Check t...
Page 260 - Insufficient memory, some held jobs will not be restored [37]
Insufficient memory, some held jobs will not be restored [37] Try one or more of the following: • From the printer control panel, select Continue to clear the message. For non-touch-screen printer models, press to confirm. • Delete other held jobs to free up additional printer memory. Load [paper so...
Page 261 - Load Manual Feeder with [custom type name]
Load [paper source] with [paper type] [paper size] Try one or more of the following: • Load the tray or feeder with the correct size and type of paper. • To use the tray or feeder with the correct paper size and type, select Finished loading paper on the printer control panel. For non ‑ touch ‑ scre...
Page 262 - Not enough free space in flash memory for resources [52]
Maintenance kit low [80.xy] You may need to order a maintenance kit. For more information, contact customer support at http://support.lexmark.com or your service representative. If necessary, select Continue to clear the message and continue printing. For non ‑ touch ‑ screen printer models, press t...
Page 264 - Remove paper from standard output bin
Reload printed pages in Tray [x] Try any of the following: • From the printer control panel, select Continue to clear the message and continue printing the second side of the sheet. For non ‑ touch ‑ screen printer models, press to confirm. • Cancel the print job. Remove packaging material, [area na...
Page 265 - Replace all originals if restarting job.; Replace jammed originals if restarting job.
Replace the indicated imaging kit to clear the message and continue printing. For more information, see the instructionsheet that came with the supply. Note: If you do not have a replacement imaging kit, then see the “Ordering supplies” section of the User’s Guide or visit www.lexmark.com . Replace ...
Page 267 - Scanner automatic feeder cover open; Some held jobs were not restored
Restore held jobs? Try one or more of the following: • Select Restore on the printer control panel to restore all held jobs stored in the printer hard disk. For non ‑ touch ‑ screen printer models, press to confirm. • Select Do not restore if you do not want any print jobs to be restored. For non ‑ ...
Page 268 - SMTP server not set up. Contact system administrator.; Supply needed to complete job
SMTP server not set up. Contact system administrator. From the printer control panel, select Continue to clear the message. For non ‑ touch ‑ screen printer models, press to confirm. Note: If the message appears again, then contact your system support person. Standard network software error [54] Try...
Page 270 - Weblink server not set up. Contact system administrator.; Solving printer problems; Basic printer problems; The printer is not responding
Weblink server not set up. Contact system administrator. Select Continue to clear the message. For non ‑ touch ‑ screen printer models, press to confirm. Note: If the message appears again, then contact your system support person. Solving printer problems • “Basic printer problems” on page 270 • “Op...
Page 272 - Printer display is blank; Option problems; Cannot detect internal option
Printer display is blank Action Yes No Step 1 Press the Sleep button on the printer control panel. Does Ready appear on the printer display? The problem is solved. Go to step 2. Step 2 Turn off the printer, then wait for about 10 seconds, and then turn theprinter back on. Do Please wait and Ready ap...
Page 273 - Cannot detect memory card; Tray problems
Action Yes No Step 4 a Check if the internal option is selected. It may be necessary to manually add the internal option in the printerdriver to make it available for print jobs. For more information, see“Updating available options in the printer driver” on page 37. b Resend the print job. Does the ...
Page 274 - Paper feed problems; Jammed pages are not reprinted
Action Yes No Step 3 Check if the tray is installed and recognized by the printer. Print a menu settings page, and then check if the tray is listed in theInstalled Features list. Is the tray listed in the menu settings page? Go to step 4. Reinstall the tray. Formore information, seethe setupdocument...
Page 275 - Paper frequently jams; Paper jam message remains after jam is cleared
Paper frequently jams Action Yes No Step 1 a Pull out the tray, and then do one or more of the following: • Make sure paper lies flat in the tray. • Check if the paper size indicators on the paper guides are alignedwith the paper size indicators on the tray. • Check if the paper guides are aligned a...
Page 276 - Solving print problems; Printing problems; Confidential and other held jobs do not print
Solving print problems Printing problems Confidential and other held jobs do not print Note: Confidential, Verify, Reserve, and Repeat print jobs may be deleted if the printer requires extra memory to process additional held jobs. Action Yes No Step 1 Open the held jobs folder on the printer display...
Page 277 - Error message about reading the flash drive appears; Incorrect characters print
Error message about reading the flash drive appears Action Yes No Step 1 Check if the flash drive is inserted into the front USB port. Note: The flash drive will not work if it is inserted into the rear USB port. Is the flash drive inserted into the front USB port? Go to step 2. Insert the flash dri...
Page 278 - Job prints from the wrong tray or on the wrong paper; Large jobs do not collate
Job prints from the wrong tray or on the wrong paper Action Yes No Step 1 a Check if you are printing on paper that is supported by the tray. b Resend the print job. Did the job print from the correct tray or on the correct paper? The problem is solved. Go to step 2. Step 2 a From the Paper menu on ...
Page 280 - Print jobs do not print
Print jobs do not print Action Yes No Step 1 a From the document you are trying to print, open the Print dialog andcheck if you have selected the correct printer. Note: If the printer is not the default printer, then you must select the printer for each document that you want to print. b Resend the ...
Page 281 - Print job takes longer than expected
Print job takes longer than expected Action Yes No Step 1 Change the environmental settings of the printer. a From the printer control panel, navigate to: Settings > General Settings b Select Eco ‑ Mode or Quiet Mode , and then select Off . Note: Disabling Eco-Mode or Quiet Mode may increase the ...
Page 282 - Tray linking does not work; Unexpected page breaks occur
Tray linking does not work Notes: • The trays can detect paper length. • The multipurpose feeder does not automatically detect the paper size. You must set the size from the PaperSize/Type menu. Action Yes No Step 1 a Open the trays, and then check if they contain paper of the same sizeand type. • C...
Page 283 - Print quality problems; Characters have jagged or uneven edges; Clipped pages or images
Print quality problems Characters have jagged or uneven edges Action Yes No Step 1 a Print a font sample list to check if the fonts you are using are supportedby the printer. 1 From the printer control panel, navigate to: Menus > Reports > Print Fonts 2 Select PCL Fonts or PostScript Fonts . b...
Page 284 - Gray background on prints; ABCDE
Action Yes No Step 2 From the printer control panel, set the paper size and type in the Papermenu to match the paper loaded in the tray. Does the paper size match the paper loaded in the tray? Go to step 3. Do one or more of thefollowing: • From the printercontrol panel,change the papersize to match...
Page 285 - Horizontal voids appear on prints
Action Yes No Step 1 Reduce the toner darkness. a From the Quality menu on the printer control panel, reduce the tonerdensity. Note: 4 is the factory default setting. b Resend the print job. Did the gray background disappear? The problem is solved. Go to step 2. Step 2 a Remove, and then reinstall t...
Page 286 - Incorrect margins on prints; A B C D
Action Yes No Step 3 a Remove, and then reinstall the imaging kit. Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to lightmay cause print quality problems. Warning—Potential Damage: Do not touch the underside of the imaging kit. Th...
Page 287 - Paper curl
Action Yes No Step 3 a Depending on your operating system, specify the paper size fromPrinting Preferences or from the Print dialog. b Resend the print job. Are the margins correct? The problem is solved. Contact customer support . Paper curl Action Yes No Step 1 Move the width and length guides in ...
Page 288 - Print irregularities
Print irregularities ) ) ABCDE ABCDE ABCDE Leading edge Trailing edge Action Yes No Step 1 a Move the width and length guides in the tray to the correct positionsfor the size of the paper loaded in the tray. b Resend the print job. Do print irregularities still appear? Go to step 2. The problem is s...
Page 289 - Print is too dark
Action Yes No Step 6 Replace the imaging kit, and then resend the print job. Do print irregularities still appear? Contact customer support . The problem is solved. Print is too dark Action Yes No Step 1 a From the Quality menu on the printer control panel, select Color Adjust . b Resend the print j...
Page 290 - Print is too light
Action Yes No Step 5 Check if the paper loaded in the tray has texture or rough finishes. Are you printing on textured or rough paper? From the printercontrol panel, set thepaper texture in thePaper menu to matchthe paper loaded onthe tray. Go to step 6. Step 6 a Load paper from a fresh package. Not...
Page 291 - Printer is printing blank pages
Action Yes No Step 3 From the printer control panel, set the paper type, texture, and weight inthe Paper menu to match the paper loaded in the tray. Is the tray set to the type, texture, and weight of the paper loaded? Go to step 4. Specify the paper type,texture, and weightfrom the tray settingsto ...
Page 292 - Printer is printing solid black pages
Action Yes No Step 1 a Check if there is packing material left on the imaging kit. 1 Remove the imaging kit. 2 Check if the packing material is properly removed from the imagingkit. Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to...
Page 293 - Repeating defects appear on prints; Shadow images appear on prints
Repeating defects appear on prints ) ) ) Action Yes No Step 1 Measure the distance between the defects. Check for a distance between the defects that equals: • 25.1 mm (0.98 in.) • 29.8 mm (1.17 in.) • 43.9 mm (1.72 in.) • 45.5 mm (1.79 in.) • 94.2 mm (3.70 in.) Is the distance between defects equal...
Page 294 - Skewed print
Action Yes No Step 1 Check if the paper loaded in the tray has the correct paper type and weight. Is paper with the correct paper type and weight loaded in the tray? Go to step 2. Load paper with thecorrect paper type andweight in the tray. Step 2 From the printer control panel, set the paper type a...
Page 295 - Streaked horizontal lines appear on prints
Streaked horizontal lines appear on prints ABCDEABCDEABCDE Action Yes No Step 1 a Depending on your operating system, specify the tray or feeder fromPrinting Preferences or the Print dialog. b Resend the print job. Do streaked horizontal lines appear on prints? Go to step 2. The problem is solved. S...
Page 296 - Streaked vertical lines appear on prints
Action Yes No Step 4 a Remove, and then reinstall the imaging kit. Warning—Potential Damage: Do not expose the imaging kit to direct light for more than 10 minutes. Extended exposure to lightmay cause print quality problems. Warning—Potential Damage: Do not touch the underside of the imaging kit. Th...
Page 297 - Toner fog or background shading appears on prints
Action Yes No Step 3 a Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity. Store paper in its original wrapper until you use it. b Resend the print job. Do streaked vertical lines appear on prints? Go to step 4. The problem is solved. Step 4 a Remove, and then reinsta...
Page 298 - Toner rubs off; Toner specks appear on prints
Action Yes No Step 2 Replace the imaging kit, and then resend the print job. Does fog or shading disappear from the prints? The problem is solved. Contact customer support . Toner rubs off Leading edge Trailing edge ABC DEF Action Yes No Step 1 From the Paper menu on the printer control panel, check...
Page 299 - Transparency print quality is poor; Uneven print density; Vertical voids appear on prints
Transparency print quality is poor Action Yes No Step 1 From the printer control panel, set the paper type in the Paper menu tomatch the paper loaded in the tray. Is the paper type for the tray set to Transparency? Go to step 2. Set the paper type toTransparency. Step 2 a Check if you are using a re...
Page 300 - Color quality problems; FAQ about color printing
Action Yes No Step 2 a From the Paper Menu on the printer control panel, check the papertype and paper weight. b Resend the print job. Do vertical voids appear on prints? Go to step 3. The problem is solved. Step 3 Check if you are using a recommended type of paper. a Load paper source with a recomm...
Page 302 - Prints on color transparencies appear dark when projected
Object type Color conversion tables CMYK Image CMYK Text CMYK Graphics • US CMYK —Applies color correction to approximate the SWOP (Specifications for Web Offset Publishing) color output. • Euro CMYK —Applies color correction to approximate Euroscale color output. • Vivid CMYK —Increases the color s...
Page 303 - The color of the print does not match the color of the original file; The print appears tinted; Solving copy problems
Action Yes No Step 3 Make sure you are using a recommended type of color transparency, andthen resend the print job. Does the print on the color transparency look lighter? The problem is solved. Contact customer support . The color of the print does not match the color of the original file Note: The...
Page 304 - Copier does not respond; Scanner unit does not close
• “Scanner unit does not close” on page 304 • “Poor copy quality” on page 305 • “Partial document or photo copies” on page 306 Copier does not respond Action Yes No Step 1 Check if an error or status message appears on the display. Does an error or status message appear? Clear the error or statusmes...
Page 305 - Poor copy quality
Poor copy quality Action Yes No Step 1 Check if an error or status message appears on the display. Does an error or status message appear? Clear the error or statusmessage. Go to step 2. Step 2 Check the quality of the original document. Is the quality of the original document satisfactory? Go to st...
Page 306 - Partial document or photo copies
Action Yes No Step 8 Check for missing or faded text on prints. a From the Copy screen, adjust the settings of the following: • Sharpness —Increase the sharpness setting. • Contrast —Increase the contrast setting. b Resend the copy job. Do prints have missing or faded text? Go to step 9. The problem...
Page 307 - Solving fax problems; Caller ID is not shown; Cannot send or receive a fax
Solving fax problems Caller ID is not shown Action Yes No Contact your telephone company to check if your telephone line issubscribed to the caller ID service. Notes: • If your region supports multiple caller ID patterns, then you mayhave to change the default setting. There are two settingsavailabl...
Page 310 - Can send but not receive faxes; Can receive but not send faxes
Can send but not receive faxes Action Yes No Step 1 Check the tray or feeder. If empty, then load paper in the tray or feeder. Can you receive faxes? The problem is solved. Go to step 2. Step 2 Check the ring count delay settings. a Open a Web browser, and then type the printer IP address in theaddr...
Page 311 - Fax and e-mail functions are not set up
Action Yes No Step 2 Load the original document properly. Load the original document faceup, short edge first into the ADF trayor facedown on the scanner glass in the upper left corner. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine cli...
Page 312 - Received fax has poor print quality; Solving scanner problems
Received fax has poor print quality Action Yes No Step 1 Ask the person who sent you the fax to: a Check if the quality of the original document is satisfactory. b Increase the fax scan resolution, if possible. c Resend the fax. Is the fax print quality satisfactory? The problem is solved. Go to ste...
Page 313 - The scanner does not respond
• “Scanning takes too long or freezes the computer” on page 315 • “Poor scanned image quality” on page 315 • “Partial document or photo scans” on page 316 • “Cannot scan from a computer” on page 316 The scanner does not respond Action Yes No Step 1 Check if the printer is turned on. Is the printer t...
Page 315 - Scanning takes too long or freezes the computer; Poor scanned image quality
Scanning takes too long or freezes the computer Action Yes No Step 1 Check if other applications are interfering with the scan. Close all applications that are not being used. Does scanning still take too long or freeze the computer? Go to step 2. The problem is solved. Step 2 Select a lower scan re...
Page 317 - Solving home screen applications problems; An application error has occurred; Embedded Web Server does not open
Solving home screen applications problems • “An application error has occurred” on page 317 An application error has occurred Action Yes No Step 1 Check the system log for relevant details. a Open a Web browser, and then type the printer IP address in theaddress field. If you do not know the IP addr...
Page 319 - Contacting customer support
Contacting customer support When you contact customer support, you will need to be able to describe the problem you are experiencing, the messageon the printer display, and the troubleshooting steps you have already taken to find a solution. You need to know your printer model type and serial number...
Page 320 - Product information; GOVERNMENT END USERS
Notices Product information Product name: Lexmark CX410e and CX410de Machine type: 7527 Model(s): 415, 436 Edition notice October 2012 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “...
Page 323 - Laser notice
Static sensitivity notice This symbol identifies static-sensitive parts. Do not touch in the areas near these symbols without first touching themetal frame of the printer. ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to complywith...
Page 324 - Power consumption; Product power consumption
DANGER - Invisible laser radiation when cartridges are removed and interlock defeated. Avoid exposure to laser beam.PERIGO - Radiação a laser invisível será liberada se os cartuchos forem removidos e o lacre rompido. Evite a exposição aos feixes de laser. Opasnost - Nevidljivo lasersko zra č enje ka...
Page 325 - Hibernate Mode; Off mode; Regulatory notices for electromagnetic compatibility
Sleep Mode This product is designed with an energy-saving mode called Sleep Mode . The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity. The Sleep Mode is automatically engaged after this productis not used for a specified period of time, called the Sleep M...
Page 326 - Industry Canada compliance statement
The FCC Class B limits are designed to provide reasonable protection against harmful interference when the equipmentis operated in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and,if not installed and used in accordance with the instructions, may...
Page 328 - Notice to users of the Canadian telephone network; Avis réservé aux utilisateurs du réseau téléphonique du Canada
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronicdevice, including fax machines, to send any message unless said message clearly contains in a margin at the top orbottom of each transmitted page or on the first page of the transmissi...
Page 329 - Notice to users of the New Zealand telephone network
To prevent radio interference to the licensed service, this device is intended to be operated indoors and away fromwindows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject tolicensing. The installer of this radio equipment must ensure that the a...
Page 331 - Regulatory notices for wireless products
Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA.The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, MillenniumTower III, 1095 Budapest H...
Page 333 - Limited warranty
Magyar Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõkövetelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrarkröfur, sem gerðar eru í ...
Page 335 - Limitation of liability; Additional rights; Patent acknowledgment
—Maintenance by anyone other than Lexmark or a Lexmark authorized servicer —Operation of a product beyond the limit of its duty cycle —Use of printing media outside of Lexmark specifications —Refurbishment, repair, refilling or remanufacture by a third party of products, supplies or parts —Products,...
Page 337 - Index; Numerics
Index Numerics 250 ‑ sheet tray loading 45 550 ‑ sheet tray installing 33loading 45 650 ‑ sheet duo tray installing 33loading 45, 49 Symbols [Color] cartridge low [88.xy] 257[Color] cartridge nearly low[88.xy] 257[Color] cartridge very low, [x]estimated pages remain[88.xy] 257[Type] imaging kit low ...