Lexmark 2480 - Manual

2 About your printer Features and functions Printer features by model Feature/function 2480/2481 2490/2491 Multi-speed printing FastDft (Fast Draft) • 10 characters per inch (cpi) • 12 cpi • 438 characters per second (cps)510 cps • 409 cps • 465 cps Draft 309 cps 274 cps Courier and Gothic 77 cps(Ne...

4 About your printer Features and functions Features/functions All models Operator panel Button control for Load/Unload , Tear Off , Font , Setup , paper movement, Pitch , and Macro functions. Operator panel lights indicate current status. Font lock and Pitch lock • Locks font and pitch selections y...

5 About your printer Adjustable tractor Built-in adjustable tractor lets you handle continuous form paper without purchasing any options. It can be repositioned to function as: • Push tractor • Pull tractor Operator panel disable Limits the operator panel functions to the Start/Stop, FormFeed, Tear ...

7 About your printer Printer description Forms thickness lever Paper guides Ribbon access cover Power switch Manual feed door Paper select lever Front cover Operator panel Printer parts and function Part name Function Forms thickness lever Adjusts the printhead for the thickness of forms being print...

10 About your printer Printing the demonstration sample The following steps explain how to load a single sheet of paper so you can print the demonstration sample. If you want to load continuous forms, see “Loading continuous forms” on pag e46. 1 Set the forms thickness lever to position 1. 2 Turn th...

11 About your printer 3 Open the manual feed door. 4 Move the paper select lever up to the cut forms position. 5 Move the left paper guide to the right until it stops. 6 Insert a single sheet of paper into the front of the printer and adjust the right paper guide so the paper is aligned against both...

12 About your printer 7 Insert paper into the printer until the Paper Out light stops blinking. • If Auto Cut Sheet Load is set to On , the paper feeds automatically to the Top-Of-Form. • If Auto Cut Sheet Load is set to Off , press FormFeed . Left paper guide Right paper guide

14 About your printer Connecting the printer to your computer These cables are not supplied with your printer. For ordering information, see “Supplies” on pag e107. • If you are using a parallel cable, see “Connecting the parallel cable” on pag e14. • If you are using a USB cable, see “Connecting th...

18 About your printer DOS applications Follow the instructions that came with your DOS application software to see what printer drivers are available with that specific program. Most programs let you specify the type of printer you are using so the program can take full advantage of the printer’s fe...

19 About your printer The printer driver you select in your software application must match the emulation mode you select for your printer. Printer drivers other than the 2400 series support most, but not all, of the printer’s capabilities. See “Emulation menu options” on page 103 for more informati...

21 Operator panel Using the operator panel Use the operator panel to perform basic tasks like feeding forms, taking the printer offline, and setting defaults in Setup mode. 2

22 Operator panel Operator panel layers The operator panel has two layers of functionality. • Layer 1, with the operator panel cover closed, contains basic functions like LineFeed, FormFeed, Tear Off, and taking the printer online/offline. • Layer 2, with the operator panel cover down, as shown, con...

24 Operator panel Understanding the operator panel buttons Use the operator panel buttons to perform printer tasks and change printer settings. Layer 1 operator panel buttons Press this button: When you want to … Start/Stop Alternate the printer between online (Ready light is On ) and offline (Ready...

25 Operator panel Layer 2 operator panel buttons Press this button: When you want to… Set TOF Set Top-Of-Form. Top-Of-Form is the position of the first print line on the page. LineFeed Advance the paper one line. If you press and hold LineFeed , the paper advances 5 micro movements and then goes int...

26 Operator panel Micro ↓ Feed the paper downward in: • 1/72-inch increments (2480/2481 models) • 1/90-inch increments (2490/2491 models) If you press and hold the Micro ↓ button, the paper advances in micro movements and then goes into continuous feed. Use Micro ↓ to adjust the Top-Of-Form. Setup E...

27 Operator panel Understanding the operator panel lights The following table describes the light patterns on the operator panel. Layer 1 operator panel lights Light Light status What it means Power On The printer is On . Ready On The printer is online and ready to print. Blinking The printer is rec...

28 Operator panel Setting the printer online or offline The printer must be online to accept data. To set the printer: • Online, press Start/Stop ; the Ready light comes On . If paper is not loaded, the Paper Out light blinks. When online, the printer is ready to receive print jobs. • Offline, press...

31 Operator panel Selecting or locking a font 1 To select a font, repeatedly press Font until you see the font light On next to the selection you want. 2 To lock any font so your software application cannot select a different one, continue pressing Font until the Font Lock light comes On , and the f...

32 Operator panel Selecting or locking a pitch 1 To select a pitch, open the operator panel to layer 2. 2 Repeatedly press Pitch until you see the pitch light On next to the selection you want. 3 To lock a pitch so your software application cannot select a different one, continue pressing Pitch unti...

33 Tr actor positions Changing tractor positions This section describes how to change the tractor unit position.This a tractor unit. You can install the tractor unit in the push tractor position or the pull tractor position. To view an illustration of the tractor positions and paper paths available,...

36 Tr actor positions Converting the push tractor to pull tractor position Removing the push tractor 1 Make sure paper is not loaded in the printer. 2 Pull out the front cover to release it and pivot the cover up out of the way. Front cover Front cover

38 Tr actor positions Installing the pull tractor 1 Remove the ribbon access cover. 2 Turn the tractor unit around so that the latching levers are upright, facing you. 3 Place the tractor against the back slant of your printer along the tractor guides.

39 Tr actor positions 4 To slide the tractor feeder into the printer: a Hold down the latching levers and gently push the tractor feeder into the printer until it stops. b While still holding down the latching levers, tilt the tractor feeder toward the front of the printer until the hooks at the end...

40 Tr actor positions Converting the pull tractor to the push tractor position 1 Make sure the printer is Off . 2 Make sure paper is not loaded in the printer. 3 Holding down the latching levers, lift the tractor unit out of the printer. 4 Pull out the front cover to release it and pivot the cover u...

41 Tr actor positions 5 Make sure the paper select lever is set for continuous forms. 6 Holding down the latching levers, fit the left and right locks onto the posts in the printer. 7 Release the latching levers. 8 Close the front cover.

43 Loading paper Loading paper This section describes how to load a cut form, continuous forms, labels, and an envelope. Continuous forms Cut (form) sheet Envelope Labels 4

44 Loading paper Setting the forms thickness lever Use the forms thickness lever to adjust printing on various forms, depending on the paper thickness. See the following table when setting this lever. Forms thickness for 2480/2481 Paper type Paper thickness Paper weight Forms thickness lever setting...

47 Loading paper Paper paths for the push tractor In these examples, the tractor pushes the paper from the front or the rear of the printer. Paper paths for the pull tractor In these examples, the tractor pulls the paper from the front or bottom of the printer. Push tractor Front loading paper Rear ...

48 Loading paper Loading continuous forms using the push tractor The factory setting for your printer is the push tractor position. If the tractor unit is not in this position, see “Converting the pull tractor to the push tractor position” on pag e40. 1 Turn the printer On . 2 Make sure the paper pa...

52 Loading paper 7 Open the left and right tractor doors. 8 Place the paper pinfeed holes over the second or third pins of the tractor unit. If necessary, move the left or right tractor to adjust the tractors to the paper width. Keeping the left tractor positioned to the left of the rubber tractor s...

53 Loading paper 10 Set the left margin. Move the tractor to align the left margin on your paper with the [A symbol printed on the rear plate. For help, see “Aligning the left margin” on pag e77. The distance from the [A symbol to the left edge of the paper determines the width of the left margin. M...

62 Loading paper 10 Close the front cover. 11 Fit the paper pinfeed holes over the tractor pins. If necessary, move the left or right tractor to adjust the tractor to the paper width. Note: If you have trouble moving the right tractor to the paper width, roll the rubber tractor stop out of its’ seat...

63 Loading paper 12 Close the left and right tractor doors. 13 Replace ribbon access cover. 14 Set the left margin. Move the tractor to align the left margin on your paper with the symbol [A printed on the ribbon access cover. For help, see “Aligning the left margin” on pag e77. The distance from th...

72 Loading paper 16 Open the operator panel cover to access layer 2. 17 Press LineFeed, Micro ↑ , or Micro ↓ to move the paper to the Top-Of-Form. 18 Press Set TOF to set Top-Of-Form. Top-Of-Form is not saved if the printer is turned Off or runs out of paper when using the pull tractor. 19 Make sure...

77 Loading paper 10 Insert paper into the printer until the Paper Out light stops blinking. • If Auto Cut Sheet Load is set to On , the paper feeds automatically to the Top-Of-Form. • If Auto Cut Sheet Load is set to Off , press FormFeed . 11 Make sure the printer is online (Ready light is On solid)...

78 Loading paper Aligning the left margin for continuous forms To set the left margin for continuous forms, first locate the [A symbol on the printer. The location of this symbol depends on the position of the tractor unit. Push tractor position Push tractor position Locking lever

79 Loading paper 1 Pull up the left and right tractor locking levers to unlock the tractors. 2 Move the left tractor to the left or right of the [A symbol. 3 Push down the left tractor locking lever to lock it in place. 4 Remove slack from the paper and lock the right lever. Note: If you have troubl...

80 Loading paper Aligning the left margin for a manually loaded cut form or envelope To set the left margin for a cut form or envelope, move the left paper guide to the left of the [A symbol, located above the left paper guide. You may then need to adjust the right paper guide to fit flush against t...

82 Loading paper 6 Open the operator panel cover to access layer 2. 7 Press any paper movement button ( LineFeed , Micro ↑ , Micro ↓ ) to align with the horizontal lines (located on the platen) with the Top-Of-Form you want. See the illustration, on ” on pag e83. Note: If you press and hold a paper ...

86 Loading paper 6 Press Set TOF to set and save your Top-Of-Form. 7 Close the operator panel cover. 8 Press Start/Stop to put the printer online. Setting Top-Of-Form in a macro Each macro has a separate Top-Of-Form setting. To set Top-Of-Form in a macro, you must first select that macro: 1 Open the...

89 Using Setup mode Using Setup mode Your printer is preset at the factory for font, pitch, form length, and other settings (also called default settings ). This section describes how to change these default settings, how to set up macros, and how to set form length. Using Setup mode to change print...

90 Using Setup mode Entering Setup mode 1 Open the operator panel cover to access layer 2. 2 Pressing Setup puts the printer in Setup mode and prints the Main Menu. Power Set TOF LineFeed Macro Micro ↑ Micro ↓ Setup Pitch Lock 10121517 20 PS 1 2 3 4 Macro Power Set TOF LineFeed Macro Micro ↑ Micro ↓...

91 Using Setup mode 3 Press LineFeed to print a list of all the available options you can change. 4 Select any option from the Main Menu by pressing the corresponding button. A new menu prints each time you press a button, displaying new selections. 5 After you make all your selections the printer p...

93 Using Setup mode 5 For this example, press Macro to select French. Printer menus now print in French. 6 Press Pitch to return to the Main Menu or press Set TOF (No Change) to go back one menu and change another setting. 7 If you return to the Main Menu, press Set TOF to exit Setup mode and save t...

95 Using Setup mode Setup menu options Use Setup mode to configure your printer according to your business needs. Note: To print a list of all default settings, select Print All from the Main Menu. This table describes the different options and controls you can select for your printer. The following...

96 Using Setup mode Forms Macro menu options Macro options Use these menu options When you want to customize… Set Default Macro Select the macro you want to be the default when the printer is powered On or select disable if you do not want to use a macro as the default. Character options Default fon...

97 Using Setup mode Character options (continued) Note: Available for the 2480/2481 printers only. 20-Pitch This setting enables or disables the 20-pitch mode, and provides compatibility with other IBM printers. • When set to Enable, switching from 12 cpi to condensed (Dec 15, Hex 0F) changes the pi...

100 Using Setup mode Data menu options Data options Use these menu options When you want to … Buffer • Select minimum to set the receive buffer size to zero. • Select maximum for 2480/2481 printers to set the buffer size to 64KB or 96KB, depending on whether NLQ II (Near Letter Quality) Download is ...

101 Using Setup mode FF Enable Note: Available for the 2480/2481 printers only. Control form feed commands. • Select On to execute any form feed codes (X'0C'). • Select Off to ignore any form feed codes when paper is positioned at the current Top-Of-Form. Code Page Sub Substitute code page 858 for 8...

102 Using Setup mode Control menu options Control options Use these menu options When you want to… Uni-Dir Printing Customize the direction of print. • Set to On and in NLQ mode, the printer prints unidirectionally by line. • Set to Off , the two passes are printed bidirectionally except Proportiona...

103 Using Setup mode Emulation menu options Emulation options Use these menu options When you want to … Emulation Selection Select between IBM mode and Epson mode. If you installed an OKI option, OKI is also listed. IBM mode Use Pro-III mode Proprinter III, available only on 2480/2481 printers, enab...

105 Using Setup mode Interface menu options Your computer and printer settings must match. Interface options Use these menu options When you want to … Interface Automatically select the printer interface Use the parallel cable Use the USB cable Use the serial cable (only appears if optional serial i...

107 Supplies Supplies This section describes how to order supplies, what supplies you need, and paper specifications for the Lexmark Forms Printer 2400 Series printers. A printer cable, ribbon cartridge, and paper are the only supplies you need for your printer. Ordering supplies If you need more in...

108 Supplies Parallel cable Order a 10 ft or 20 ft parallel cable using part number: • 1329605 (10 ft cable) • 1427498 (20 ft cable) USB cable Order the Lexmark USB cable using part number 12A2405. Serial adapter and cable Order a Serial Interface option using part number 12T0154. Order a serial cab...

111 Tr oubleshooting Troubleshooting and maintenance This section helps you identify printer conditions and problems that you can often correct. When you first recognize a problem, determine whether it is located within the printer, the software application, or an option. For additional assistance a...

112 Tr oubleshooting Checklist for typical problems To solve most basic problems, begin by following these steps: 1 Is power getting to the printer? Make sure: • The power cord is both plugged into a properly grounded outlet and into the printer. • The other items plugged into the same power source ...

113 Tr oubleshooting 2 Is print too light? The ribbon density control knob has been preset to 1. (The knob is located on the ribbon cartridge.) When print becomes light, turn the knob from 1 to 2 to increase darkness of print. 3 Is paper jamming the printer? See “Clearing paper jams” on pag e126 for...

114 Tr oubleshooting 6 Are options causing the problem? a Run the Printer Test. For more information, see “Testing the printer” on pag e116. b If the Printer Test fails with no options installed, call service. c If the Printer Test fails with an option installed, try removing the option. 7 Is the Fo...

115 Tr oubleshooting 10 Are you experiencing unexpected printing results? Make sure: • You selected the appropriate printer driver for your software application. For more information, see “Setting up your Windows and DOS application software” on pag e17. • You selected the appropriate emulation mode...

117 Tr oubleshooting Interrupting or stopping the printer test To interrupt the Printer Test: 1 Press Start/Stop . The test stops after a complete line of characters has printed. 2 Press Start/Stop to continue the test sample. To stop the Printer Test, turn the printer Off .

118 Tr oubleshooting Checking the printer status Observe the operator panel lights and compare their status with the following table. The different patterns and combinations of lights provide you with information about the condition of your printer and whether you need to take action. Printer status...

119 Tr oubleshooting Power Off Check the power cord and power source. If the power light remains Off , contact your service representative. PowerReadyPaper OutPanel Loc k On Off BlinkingBlinking The paper select lever has been changed while paper was loaded. Move the paper select lever back to corre...

123 Tr oubleshooting Adjusting bidirectional alignment Occasionally, you may want to adjust the character alignment (also called bidirectional alignment ) on your printer. The following steps illustrate how to adjust the alignment of the print wires. Note: Make sure continuous forms are loaded in yo...

126 Tr oubleshooting 7 To set NLQ, select the best alignment bars from the 01 - 07 printout. The current value is the number printed below the bars. Press Micro ↑ or Micro ↓ to select the best alignment by number or keep the current value. After making your selection, the printer prints a single row...

128 Tr oubleshooting Problem conditions Perform the steps listed for each condition to correct the problem. If the suggested action does not correct the problem, contact your service representative. Printer problems Problem Probable cause Action Printer goes to Tear Off position before job finishes ...

142 Tr oubleshooting Maintenance This section describes how to remove the ribbon cartridge and clean the printer. Removing the ribbon cartridge 1 Turn the printer Off . 2 Remove the ribbon access cover. 3 Set the forms thickness lever to position 7. 4 Squeeze the left and right latches on the ribbon...

143 Tr oubleshooting Cleaning the Auto Sheet Feeder rollers 1 Remove all paper from the printer. 2 Turn the Auto Sheet Feeder upside down and place it on a flat surface. 3 Clean the two paper-guide wheels located inside the bottom of the Auto Sheet Feeder using isopropyl alcohol and a clean cloth. Y...

145 Notices Notices Electronic emission notices Federal Communications Commission (FCC) statement The Lexmark Forms Printer 2480, 2481, 2490, and 2491 have been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the ...

146 Notices The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment. Note: ...

147 Notices Japanese VCCI Notice Energy Star The EPA ENERGY STAR Computers program is a partnership effort with computer manufacturers to promote the introduction of energy-efficient products and to reduce air pollution caused by power generation. Companies participating in this program introduce pe...

148 Notices Safety Information • If your product is NOT marked with this symbol , it MUST be connected to an electrical outlet that is properly grounded. • The power cord must be connected to an electrical outlet that is near the product and easily accessible. • Refer service or repairs, other than ...

149 Notices Norme di sicurezza • Se il prodotto NON è contrassegnato con questo simbolo DEVE essere collegato lo stesso ad una presa elettrica con messa a terra. • Il cavo di alimentazione deve essere collegato ad una presa elettrica posta nelle vicinanze del prodotto e facilmente raggiungibile. • P...

150 Notices Pautas de Seguridad • Si su producto NO tiene este símbolo, , es IMPRESCINDIBLE conectarlo a una toma de corriente eléctrica con toma de tierra correcta. • El cable de alimentación deberá conectarse a una toma de corriente situada cerca del producto y de fácil acceso. • Cualquier servici...

151 Notices Sikkerhedsoplysninger • Hvis dit produkt IKKE er markeret med dette symbol , SKAL det sluttes til en stikkontakt med jordforbindelse. • Ledningen skal sluttes til en stikkontakt, der er tæt på produktet og som er let tilgængelig. • Service og reparationer, som ikke er beskrevet i brugsan...

152 Notices Säkerhetsanvisningar • Om produkten INTE är märkt med denna symbol MÅSTE den anslutas till ett jordat vägguttag. • Nätkabeln måste anslutas till ett lättåtkomligt vägguttag i närheten av maskinen. • Låt endast utbildad servicepersonal utföra sådan service och sådana reparationer som inte...

153 Notices Turvaohjeet • Jos tuotteessa ei ole tätä tunnusta, , sen saa kytkeä vain maadoitettuun pistorasiaan. • Tuotteen verkkojohto on kytkettävä sitä lähellä olevaan pistorasiaan. Varmista, että kulku pistorasian luo on esteetön. • Muut kuin käyttöohjeissa mainitut huolto- tai korjaustoimet on ...

158 Notices Statement of limited warranty Lexmark International, Inc., Lexington, KY This warranty applies to the United States and Canada. For customers outside the U.S. and Canada, refer to the country-specific warranty information that came with your printer. Lexmark Forms Printers 2480/2481 and ...

159 Notices • At a Lexmark designated location. When warranty service involves the exchange of a product or part, the item replaced becomes the property of the Remarketer or Lexmark. The replacement may be a new or repaired item. The replacement item assumes the remaining warranty period of the orig...

160 Notices ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES, EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD. Limitation of liability Your sole remedy under th...

161 Index Index A acoustic flap,location 9 adjusting bidirectional alignment 123 advance paper using the operator panel 29 align Top-Of-Form 83 alignment, bidirectional adjusting 123 application software, setting up 17 Auto Tear Off Set to On 87 B bar code function 6 bidirectional alignment adjustin...