Page 5 - Contents; iii
Contents Read first . . . . . . . . . . . . . v Chapter 1. Finding information . . . . . 1 This guide and other publications . . . . . 1 Finding information with the ThinkVantagebutton . . . . . . . . . . . . . . 2 Chapter 2. Taking care of your ThinkPadcomputer . . . . . . . . . . . . . 3 Important...
Page 6 - iv
Index . . . . . . . . . . . . . . 67 iv ThinkPad ® X61 Tablet Service and Troubleshooting Guide
Page 7 - Read first
Read first When your computer is turned on or the battery ischarging, the base, the palm rest, and some otherparts may become hot. Avoid keeping your hands,your lap, or any other part of your body in contactwith a hot section of the computer for any extendedlength of time. When you use the keyboard,...
Page 9 - vii
Use a quality carrying case that provides adequatecushion and protection. Do not pack your computerin a tightly packed suitcase or bag. Place liquids away from your computer to avoidspills, and keep your computer away from water toavoid the danger of electrical shock. Read first Read first vii
Page 10 - viii
Read first viii ThinkPad ® X61 Tablet Service and Troubleshooting Guide
Page 11 - This guide and other publications; Service and Troubleshooting Guide; Access on-system help
Chapter 1. Finding information This guide and other publications Setup Instructions helps you to unpack your ThinkPad computer and get started. Itincludes a few tips for first-time users, and introduces softwarepreinstalled by Lenovo ™ . This Service and Troubleshooting Guide provides information ab...
Page 12 - Finding information with the ThinkVantage button; workspace, which runs; Finding information
Finding information with the ThinkVantage button The blue ThinkVantage button can help you in many situations when yourcomputer is working normally, and even when it is not. Press theThinkVantage button to open the Productivity Center and get access toinformative illustrations and easy-to-follow ins...
Page 13 - Chapter 2. Taking care of your ThinkPad computer; Important tips
Chapter 2. Taking care of your ThinkPad computer Though your computer is designed to function reliably in normal workenvironments, you need to use common sense in handling it. By followingthese important tips, you will get the most use and enjoyment out of yourcomputer. Important tips Be careful abo...
Page 14 - Be gentle with your computer; Taking care of your ThinkPad computer
v Some appliances, such as certain portable desktop fans or air purifiers, canproduce negative ions. If a computer is close to such an appliance, and isexposed for an extended time to air containing negative ions, it maybecome electrostatically charged. Such a charge may be discharged throughyour ha...
Page 15 - Do not pick up or hold the computer by the display only.; Tips on using the Tablet Digitizer Pen
Handle storage media and drives properly v If your computer comes with a diskette drive, avoid inserting diskettes atan angle and attaching multiple or loose diskette labels, as these can lodgein the drive. v If your computer comes with an optical drive, do not touch the surface of adisc or the lens...
Page 16 - Other important tips; Do not modify or tape the latches to keep the display open or closed.
computer. Do not use any pen other than the specified one, or any metallicobject, because to do so might damage the touch panel or cause it tomalfunction. v If you put your computer in a carrying case, put it into notebook mode andclose the display. Do not carry your computer in tablet mode. v If yo...
Page 19 - Chapter 3. Solving computer problems
Chapter 3. Solving computer problems Frequently asked questions . . . . . . . 10 Diagnosing problems . . . . . . . . . 11 HDD diagnostic program . . . . . . 11 Diagnosing problems using PC-Doctorfrom the service partition . . . . . . 12 Troubleshooting . . . . . . . . . . . 13 Error messages . . . ....
Page 20 - Frequently asked questions; Solving computer problems
Frequently asked questions This section lists frequently asked questions and tells where you can finddetailed answers. For details about each publication included in the packagewith the ThinkPad computer, see “This guide and other publications” on page1. What safety precautions should I follow when ...
Page 21 - Diagnosing problems
How can I contact the Customer Support Center? See Chapter 6, “Getting help and service,” on page 39 of this Guide.For the phone numbers of the Customer Support Center nearest toyou, see “Worldwide telephone list” on page 41. Where can I find warranty information? See the separate Safety and Warrant...
Page 22 - Diagnosing problems using PC-Doctor from the service partition; Diagnose hardware
4. Using cursor keys, select HDD diagnostic program and press Enter. The menu for the HDD diagnostic program opens. 5. Using cursor keys, select Main hard disk drive or Ultrabay hard disk drive . Press Enter to start the diagnostic program. The HDD diagnostic program runs a read verification test an...
Page 23 - Troubleshooting; If you do not find your problem here, see; Error messages; The version of PC-Doctor referred to here is PC-Doctor for Windows.
Troubleshooting If you do not find your problem here, see Access Help . The following section only describes problems that might prevent you from accessing this helpsystem. Error messages Notes: 1. In the charts, x can be any character. 2. The version of PC-Doctor referred to here is PC-Doctor for W...
Page 28 - Errors without messages
Errors without messages Problem: When I turn on the machine, nothing appears on the screen and themachine does not beep while starting up. Note: If you are not sure whether you heard any beeps, turn off the computer by pressing and holding the power button for morethan 4 seconds; then turn it on and...
Page 30 - Pointing device problems
Pointing device problems Problem: The scrolling or magnifying glass function does not work. Solution: Check the mouse driver in the Device Manager window, and makesure that the PS/2 TrackPoint driver is installed. Sleep (standby) or hibernation problems Problem: The computer enters sleep (standby) m...
Page 31 - Computer screen problems
Problem: When you take action to return from sleep (standby) mode, thecomputer display remains blank. Solution: Check whether an external monitor was disconnected or turned offwhile the computer was in sleep (standby) mode. If youdisconnected or turned off the external monitor, connect it or turn it...
Page 33 - Battery problems
Solution (continued): For Windows XP: 1. Right-click on the desktop, click Properties to open the Display Properties window, then click the Settings tab. 2. Check whether the screen resolution and color quality arecorrectly set. 3. Click Advanced . 4. Click the Adapter tab. 5. Make sure the correct ...
Page 34 - Hard disk drive problems
Problem: Your computer shuts down before the battery status indicatorshows empty, -or- Your computer operates after the battery status indicator showsempty. Solution: Discharge and recharge the battery. Problem: The operating time for a fully charged battery is short. Solution: For details, see the ...
Page 35 - Fingerprint authentication problems
Problem: I cannot hot-swap the hard disk drive in the Ultrabay ™ . Solution: You can hot-swap a hard disk drive in the Ultrabay only if no harddisk password has been set. Make sure that the password for thehard disk drive in the Ultrabay is disabled. Problem: I cannot change or remove a hard disk pa...
Page 36 - Config: Set the configuration of your computer.
Other problems Problem: Your computer does not respond. Solution: v To turn off your computer, press and hold the power switch for 4seconds or more. If the computer still does not respond, removethe ac adapter and the battery. v Your computer might lock when it enters sleep (standby) modeduring a co...
Page 37 - Starting BIOS Setup Utility
4. Click Access BIOS . The System Restart Required window is displayed. 5. Click Yes . The computer restarts, and the BIOS Setup Utility menu appears.If you have set a supervisor password, the BIOS Setup Utility menuappears after you enter the password. You can start the utility by pressingEnter ins...
Page 39 - Chapter 4. Recovery options; Introducing Rescue and Recovery; Configure your system settings and passwords.; Restoring factory contents; To recover the hard disk to its original contents, do the following:
Chapter 4. Recovery options Introducing Rescue and Recovery If Windows is not running properly, use the Rescue and Recovery workspaceto help solve or identify your problem. Do the following: 1. Turn off your PC, then turn it on again. 2. Watch the screen carefully while your PC starts. When “To inte...
Page 40 - Restore your system; Recovering data; Recovery options
Notes: 1. If you are using Windows XP, and the optical drive is not attached to yourThinkPad computer during recovery, DVD software and CD-recordingsoftware will not be installed. To ensure that they will be installedcorrectly, attach your ThinkPad computer to the ThinkPad X6 TabletUltraBase ™ and i...
Page 41 - Chapter 5. Upgrading and replacing devices; Replacing the battery; Important; Turn off the computer, or enter hibernation mode.
Chapter 5. Upgrading and replacing devices Replacing the battery Important Read Safety and Warranty Guide before replacing the battery. 1. Turn off the computer, or enter hibernation mode. Then disconnect the ac adapter and all cables from the computer. Note: If you are using a PC Card or Secure Dig...
Page 43 - Upgrading the hard disk drive; Attention
Note: Your battery may appear slightly different from those shown in figuresabove depending on the model. Upgrading the hard disk drive Important Read Safety and Warranty Guide before replacing the hard disk drive. You can increase the storage capacity of your computer by replacing the harddisk driv...
Page 45 - Replacing memory; Turn off the computer
9. Insert 1 and reinstall the cover of the hard disk drive slot 2 . Then, reinstall the screw 3 . 10. Reinstall the battery. 11. Turn the computer over again. Connect the ac adapter and the cables tothe computer. Replacing memory Important Read Safety and Warranty Guide before replacing memory. Incr...
Page 49 - Chapter 6. Getting help and service; Getting help and service
Chapter 6. Getting help and service Getting help and service If you need help, service, technical assistance, or just want more informationabout ThinkPad computers, you will find a wide variety of sources availablefrom Lenovo to assist you. This section contains information about where togo for addi...
Page 50 - Warranty
v Lenovo hardware repair - If the problem is determined to be caused byLenovo hardware under warranty, trained service personnel are available toprovide the applicable level of service. v Engineering change management - Occasionally, there might be changesthat are required after a product has been s...
Page 51 - Getting help around the world; instructions on the screen.; Worldwide telephone list
operation, visit the Support Web site at http://www.lenovo.com/support/phone. If the number for your country or region is not listed,contact your Lenovo reseller or Lenovo marketing representative. Getting help around the world If you travel with your computer or relocate it to a country where yourT...
Page 57 - Appendix A. Warranty information
Appendix A. Warranty information This Appendix provides information regarding the warranty period and typeof warranty service applicable to your Lenovo hardware product in yourcountry or region. For the terms and conditions of the Lenovo LimitedWarranty that applies to your Lenovo hardware product ,...
Page 58 - Types of warranty service; Customer Replaceable Unit (
MachineType Country or Region of Purchase Warranty period Types ofWarrantyService 7768 US, Canada, Mexico, Brazil,Australia, and Japan Parts and Labor - 4 years Battery pack and TabletDigitizer Pen - 1 year 3 1 Latin America, EMEA, and AP Parts and Labor - 4 years Battery pack and TabletDigitizer Pe...
Page 59 - Courier or Depot Service
3. Courier or Depot Service Under Courier or Depot Service, your product will be repaired orexchanged at a designated service center, with shipping arranged by yourService Provider. You are responsible for disconnecting the product. Ashipping container will be provided to you for you to return your ...
Page 62 - for warranty
v The Online Hardware Maintenance Manual and Online Videos availablefrom the Support Web sitehttp://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=part-video. v The Customer Support Center. For the telephone number of the SupportCenter for your country or region, see “World...
Page 65 - Appendix C. Features and Specifications; Features
Appendix C. Features and Specifications Features Processor v See the system properties of your computer. You can do this as follows:Click Start , right-click Computer (in Windows XP, My Computer ); then from the pull down menu select Properties . Memory v Double data rate (DDR) 2 synchronous dynamic...
Page 66 - Specifications; - Maximum temperature when operating under the unpressurized
PC Card slot v Type II PC Card Optical drive v CD-ROM, DVD-ROM, Combo or Multi-Burner drive in optional ThinkPadX6 Tablet UltraBase depending on the model Wireless features v Integrated wireless LAN (on some models) v Integrated Bluetooth (on some models) v Integrated wireless WAN (on some models) D...
Page 69 - Notices
Appendix D. Notices Notices Lenovo may not offer the products, services, or features discussed in thisdocument in all countries. Consult your local Lenovo representative forinformation on the products and services currently available in your area. Anyreference to a Lenovo product, program, or servic...
Page 70 - Reorient or relocate the receiving antenna.
information contained in this document was obtained in specific environmentsand is presented as an illustration. The result obtained in other operatingenvironments may vary. Lenovo may use or distribute any of the information you supply in any wayit believes appropriate without incurring any obligat...
Page 71 - Industry Canada Class B emission compliance statement; This Class B digital apparatus complies with Canadian ICES-003.; Avis de conformité à la réglementation d’Industrie Canada
Properly shielded and grounded cables and connectors must be used in orderto meet FCC emission limits. Proper cables and connectors are available fromLenovo authorized dealers. Lenovo is not responsible for any radio ortelevision interference caused by using other than recommended cables orconnector...
Page 72 - California Perchlorate Information:
communications and to other electrical or electronic equipment. Such cablesand connectors are available from Lenovo authorized dealers. Lenovo cannotaccept responsibility for any interference caused by using other thanrecommended cables and connectors. Japanese VCCI Class B statement EU WEEE Stateme...
Page 73 - IBM Lotus Software Offer; If you already have a licensed copy of the software
IBM Lotus Software Offer About the offer for purchasers of ThinkPad computers with Windows XP: As a qualifying purchaser of a ThinkPad computer with the Windows XPoperating system, you are receiving a single, limited license for the LotusNotes ® “standalone” client and a single license for the Lotus...
Page 74 - International Program License Agreement:; The software licensed to you; Proof of Entitlement:; The proof of purchase for your qualifying ThinkPad; Purchasing Upgrades, Additional Licenses and Technical Support; Program. For information about purchasing additional; –In Latin American Countries:
International Program License Agreement: The software licensed to you under this offer does not include software upgrades or technical support, andis subject to the terms and conditions of the IBM International ProgramLicense Agreement (IPLA) that accompanies the software. Your use of theLotus Smart...
Page 75 - –In Asia Pacific Countries:; Trademarks
–In Asia Pacific Countries: Via the Internet: http://smartsuite.modusmedia.comMail address: IBM - Lotus Notes and SmartSuite ProgramModus Media InternationaleFulfillment Solution Center750 Chai Chee Road#03-10/14, Technopark at Chai Chee,Singapore 469000 Fax: +65 6448 5830To inquire about an order, ...
Page 77 - Index
Index A Access Help 1 B battery problems 23replacing 31 Be careful about using your computer 3 Be gentle with your computer 4BIOS Setup Utility 26 C carrying the computer 4cleaning computer cover 7computer display 8keyboard 7touch panel 8 computer cover cleaning 7 computer display cleaning 8 compute...
