Page 3 - Contents
Contents Read this first . . . . . . . . . . . . . . v Important safety information . . . . . . . . . . vi Conditions that require immediate action . . vii Safety guidelines . . . . . . . . . . . . vii Chapter 1. Product overview . . . . . . 1 Locating computer controls, connectors, andindicators . ...
Page 4 - ii
Solving recovery problems . . . . . . . . 63 Recovery overview for the Windows 8 andWindows 8.1 operating systems . . . . . . . . 64 Refreshing your computer . . . . . . . . 64 Resetting your computer to the factory defaultsettings. . . . . . . . . . . . . . . . 64 Using the advanced startup options...
Page 5 - iii
Japan VCCI Class B compliance statement . . 155 Japan compliance statement for productswhich connect to the power mains withrated current less than or equal to 20 A perphase . . . . . . . . . . . . . . . . 155 Lenovo product service information forTaiwan . . . . . . . . . . . . . . . . 155 Appendix ...
Page 6 - iv
Page 7 - Read this first; Protect yourself from the heat that your computer generates.; Protect yourself from the heat generated by the ac power adapter.; Prevent your computer from getting wet.
Read this first Be sure to follow the important tips given here to get the most use and enjoyment out of your computer.Failure to do so might lead to discomfort or injury, or cause your computer to fail. Protect yourself from the heat that your computer generates. When your computer is turned on or ...
Page 8 - Protect your computer and data when moving it.; Handle your computer gently.; Important safety information
Protect your computer and data when moving it. Before moving a computer equipped with a hard disk drive, do one of thefollowing, and make sure that the power switch is off or is blinking: • Turn it off. • Put it in sleep mode. • Put it in hibernation mode. This will help to prevent damage to the com...
Page 9 - Conditions that require immediate action; Safety guidelines; Service and upgrades; vii
Conditions that require immediate action Products can become damaged due to misuse or neglect. Some product damage is serious enoughthat the product should not be used again until it has been inspected and, if necessary, repaired byan authorized servicer. As with any electronic device, pay close att...
Page 10 - Power cords and power adapters; DANGER
sure that the power is turned off and that the product is unplugged from any power source. If you haveany questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, thefollowing warnings are required for...
Page 11 - Power supply statement
Extension cords and related devices Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you useare rated to handle the electrical requirements of the product. Never overload these devices. If power stripsare used, the load should not exceed the power ...
Page 14 - Electrical current safety information
• Ventilation slots, fans and/or heat sinks are provided with the product for safety, comfort, and reliable operation. These features might inadvertently become blocked by placing the product ona bed, sofa, carpet, or other flexible surface. Never block, cover, or disable these features. • When the ...
Page 15 - Laser compliance statement; might result in hazardous radiation exposure.; Using headphones or earphones; xiii
DANGER Connect and disconnect cables as described in the following procedures when installing, moving,or opening covers on this product or attached devices. To connect: 1. Turn everything OFF. 2. First, attach all cables to devices. 3. Attach signal cables to connectors. 4. Attach power cords to out...
Page 16 - Additional safety information; Plastic bag notice; xiv
CAUTION:Excessive sound pressure from earphones and headphones can cause hearing loss. Adjustment ofthe equalizer to maximum increases the earphone and headphone output voltage and the soundpressure level. Therefore, to protect your hearing, adjust the equalizer to an appropriate level. Excessive us...
Page 17 - Chapter 1. Product overview; Locating computer controls, connectors, and indicators
Chapter 1. Product overview This chapter provides information about connector locations, important product labels, computer features,specifications, operating environment, and preinstalled programs. • “Locating computer controls, connectors, and indicators” on page 1 • “Locating important product in...
Page 19 - Serial Ultrabay Enhanced bay
Right-side view Figure 2. Right-side view 1 Smart card slot (on some models) 4 USB 2.0 connector 2 Serial Ultrabay ™ Enhanced bay 5 Security-lock slot 3 USB 3.0 connector 1 Smart card slot (on some models) Your computer might have a smart card slot. For more information, see “Using an ExpressCard, a...
Page 20 - Mini DisplayPort connector
Note: You are responsible for evaluating, selecting, and implementing the locking device and security feature. Lenovo makes no comments, judgments, or warranties about the function, quality, or performanceof the locking device and security feature. Left-side view Figure 3. Left-side view 1 Fan louve...
Page 22 - Bottom view; Battery pack
• The audio connector does not support a conventional microphone. For more information, see “Using audio features” on page 38. Bottom view Figure 4. Bottom view 1 Battery pack 4 Keyboard drainage holes 2 SIM card slot 5 Speakers 3 Docking station connector 1 Battery pack Use the computer with batter...
Page 23 - Rear view; Ethernet connector; ac power connector; Status indicators
Rear view Figure 5. Rear view 1 Ethernet connector 3 Fan louvers (rear) 2 ac power connector 1 Ethernet connector Connect the computer to a local area network (LAN) with the Ethernet connector. DANGER To avoid the risk of electrical shock, do not connect the telephone cable to the Ethernet connector...
Page 25 - Color-sensor indicator; Locating important product information
• Blinks slowly: The computer is in sleep mode. 6 Color-sensor indicator When the color sensor is in use, the indicator in the ThinkPad logo on the outer lid of your computer works inthe way of blinking twice at regular intervals. Locating important product information This section provides informat...
Page 26 - Certificate of Authenticity
The FCC ID and IC Certification number labels are affixed on the wireless LAN card 1 and wireless WAN card 2 installed in the computer. To remove the wireless LAN card for repair or replacement, see “Replacing a wireless LAN card” on page 80. To remove the wireless WAN card for repair or replacement...
Page 29 - Specifications; Size; Operating environment
GPS and wireless features • Global Positioning System (GPS) satellite receiver (on some models) • Bluetooth • Wireless LAN • Wireless WAN (on some models) • NFC (on some models) Security features • Fingerprint reader (on some models) Specifications This section lists the physical specifications for ...
Page 30 - Start
– At altitudes up to 2438 m (8000 ft) – Operating: 5.0°C to 35.0°C (41°F to 95°F) – Storage: 5.0°C to 43.0°C (41°F to 109°F) – At altitudes above 2438 m (8000 ft) – Maximum temperature when operating under the unpressurized condition: 31.3°C (88°F) Note: When you charge the battery pack, its tempera...
Page 31 - Accessing Lenovo programs from Control Panel
Table 1. Programs in the Lenovo ThinkVantage Tools program Program Icon name Access Connections Internet Connection Active Protection System ™ Airbag Protection Client Security Solution Enhanced Security Communications Utility Web Conferencing Fingerprint Manager Pro Fingerprint Reader Lenovo QuickC...
Page 32 - Search
Table 2. Programs in Control Panel (continued) Program Control Panel section Green text in Control Panel Fingerprint Manager Pro System and Security Hardware and Sound Lenovo - Fingerprint Reader or Lenovo - Notebook FingerprintReader Lenovo Solution Center System and Security Lenovo - System Health...
Page 33 - Lenovo programs overview
Note: The Password Manager program is not preinstalled on Windows 8 or Windows 8.1 computers. You can download it from the Lenovo Support Web site at:http://www.lenovo.com/support Lenovo programs overview This topic provides information about some Lenovo programs. Note: Depending on the model, some ...
Page 35 - Chapter 2. Using your computer; Registering your computer; Registration; Frequently asked questions
Chapter 2. Using your computer This chapter provides information on using some of the computer components. This chapter contains the following topics: • “Registering your computer” on page 19 • “Frequently asked questions” on page 19 • “Special keys” on page 21 • “Using the ThinkPad pointing device”...
Page 37 - Special keys
Print the following sections and keep them with your computer in case you are unable to access thisonline user guide when necessary. • “Installing a new operating system” on page 105 • “Computer stops responding” on page 131 • “Power problems” on page 142 Can I change the Windows 8.1 startup behavio...
Page 39 - Using the ThinkPad pointing device
• : For Windows 8 and Windows 8.1: Opens the Settings charm. For Windows 7: Opens Control Panel . • : For Windows 8 and Windows 8.1: Opens the Search charm. For Windows 7: Opens Windows Search . • : Views the programs that you have opened. • : For Windows 8 and Windows 8.1: Views all the programs.Fo...
Page 40 - Power management
Using the TrackPoint pointing stick To use the TrackPoint pointing stick, apply pressure to the nonslip cap on the pointing stick in any directionparallel to the keyboard. Then you can move the cursor. But the pointing stick itself does not move. Thespeed at which the cursor moves depends on the pre...
Page 44 - Handling the battery
• Wireless off When you are not using the wireless features, such as Bluetooth or wireless LAN, turn them off. Thiswill help conserve power. To turn off the wireless features, press F8. Handling the battery This system supports only batteries specially designed for this specific system and manufactu...
Page 46 - Using the wireless LAN connection; off
Using the wireless LAN connection A wireless local area network (LAN) covers a relatively small geographic area, such as an office building or ahouse. Devices based on the 802.11 standards can connect to this type of network. Your computer comes with a built-in wireless network card and a configurat...
Page 47 - Using the wireless WAN connection; Tips for using the wireless WAN feature
• Power to the wireless radio is on. The signal strength of the wireless connection is poor. To improve signal strength, move your computer closer to the wireless access point. • Power to the wireless radio is on. The signal strength of the wireless connection is marginal. • Power to the wireless ra...
Page 48 - Using the Bluetooth connection
For the Windows 7 operating system, you also can check the Access Connections gauge, the AccessConnections status icon, or the Access Connections wireless status icon in the Windows notification area. Access Connections gauge: • No signal • Weak signal • Medium signal • Strong signal Access Connecti...
Page 49 - Using the NFC connection; Presentations and multimedia; Using an external monitor
Using the NFC connection Near field communication is a high-frequency and short-range wireless communications technology.Depending on the model, your computer might come with the NFC feature. By using the NFC feature, youcan establish the radio communications between your computer and another NFC-en...
Page 51 - Using a DVI monitor
9. Click the Driver tab. 10. Click Update Driver . 11. Click Browse my computer for driver software , and then click Let me pick from a list of device drivers on my computer . 12. Clear the Show compatible hardware check box. 13. Select the correct manufacturer and model for the external monitor. If...
Page 52 - Using the Mini DisplayPort connector; Setting up a presentation
– Single Display : Depending on your configuration, the computer output is displayed either on the computer display or the DVI monitor. – Clone Displays : The same computer output is displayed on both the computer display and the DVI monitor. – Extended Desktop : Different computer output is display...
Page 54 - Using the color sensor; Using audio features
Using the color sensor Some models are equipped with a color sensor. The color sensor enables you to measure and adjust thecolor accuracy of your displays. To use the color sensor, do the following: • For Windows 7: Click Start ➙ All Programs ➙ X-Rite ➙ Color Calibrator ➙ PANTONE Color Calibrator . ...
Page 55 - Using the camera
Table 3. Audio feature list Connector Headset with a 3.5–mm(0.14–inch) 4-pole plug Conventional headphone Conventional microphone Audio connector Headphone andmicrophone functionssupported Headphone functionsupported Not supported Configuring for sound recording To configure the microphone for optim...
Page 56 - MultiBurner drive; Using an ExpressCard, a flash media card, or a smart card; Hardware and Sound
MultiBurner drive This drive can read DVD-ROM discs, DVD-R discs, DVD-RAM discs, DVD-RW discs, and all types of CDs,such as CD-ROM discs, CD-RW discs, CD-R discs, and audio CDs. In addition, it can record on DVD-Rdiscs, DVD-RW discs, type II DVD-RAM discs, CD-RW standard and high speed discs, and CD...
Page 57 - Removing an ExpressCard, a flash media card, or a smart card; Safely Remove Hardware and Eject Media
Removing an ExpressCard, a flash media card, or a smart card Attention: • Before removing a card, stop the card first. Otherwise, data on the card might be corrupted or lost. • Do not remove a card while the computer is in sleep mode or hibernation mode. Otherwise, the system might not respond when ...
Page 59 - Chapter 3. You and your computer; Accessibility and comfort; General posture
Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and traveling with your computer. Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort.Arrange your workplace and the equipme...
Page 60 - What if you are traveling?; Comfort
screen clean and set the brightness to levels that enable you to see the screen clearly. Press F5 or F6to adjust display brightness. Head position : Keep your head and neck in a comfortable and neutral (vertical, or upright) position. Chair : Use a chair that gives you good back support and seat hei...
Page 61 - Assistive technologies; Ease of Access; Screen reader technologies; Traveling with your computer; Travel tips on airplanes; Travel accessories
Assistive technologies Some accessibility technologies are available through the Accessibility Options program. Dependingon your operating system, the number of accessibility options available varies. In general, accessibilityoptions enhance the way users with hearing, vision, or mobility limitation...
Page 63 - Security
Chapter 4. Security This chapter provides information about how to protect your computer from theft and unauthorized use. • “Using passwords” on page 47 • “Hard disk security” on page 51 • “Setting the security chip” on page 52 • “Using the fingerprint reader” on page 53 • “Notice on deleting data f...
Page 64 - Supervisor password
• To set a password, do the following: a. In the Enter New Password field, type a desired password and press Enter. b. In the Confirm New Password field, retype the password and press Enter. • To change a password, do the following: a. In the Enter Current Password field, type the current power-on p...
Page 65 - Hard disk passwords
– Internal Network Option ROM – Internal wireless WAN device – Security mode – Fingerprint reader priority Notes: • The system administrator can set the same supervisor password on many ThinkPad notebook computers to make administration easier. • When Lock UEFI BIOS Settings option is enabled, all B...
Page 67 - Hard disk security
– If you select Master HDP mode, follow the following steps to change the master hard disk password: 1. Type the current master hard disk password in the Enter Current Password field and press Enter. 2. Type the new master hard disk password in the Enter New Password field and press Enter; then rety...
Page 68 - Setting the security chip
• Before you dispose of, sell, or hand over your computer, delete the data stored on it. For more information, refer to “Notice on deleting data from your hard disk drive or solid-state drive” on page 56. The hard disk drive built into your computer can be protected by UEFI BIOS. Using Windows BitLo...
Page 69 - Using the fingerprint reader
2. Select Security ➙ Security Chip by using the directional keys. 3. Press Enter. The Security Chip submenu opens. 4. Move to an item you want to set by using the directional keys. When the item is highlighted, press Enter. 5. Set other items that you want to set. 6. Press F10. A Setup Confirmation ...
Page 71 - Indicator behavior of the fingerprint reader; Setting the fingerprint reader; Predesktop Authentication:
Indicator behavior of the fingerprint reader Indicator behavior Description Green The fingerprint reader is ready for swiping. Amber The fingerprint cannot be authenticated. Associating your fingerprints with your power-on password and hard disk password To associate your fingerprints with your powe...
Page 73 - Using firewalls
• Deleting the data. • Formatting your hard disk drive or solid-state drive, using the software for initializing it. • Using the recovery program provided by Lenovo to bring the hard disk drive or solid-state drive back to the factory default settings. These operations, however, only change the file...
Page 75 - Chapter 5. Recovery overview; Recovery overview for the Windows 7 operating system; Creating and using a recovery media; Creating recovery media
Chapter 5. Recovery overview This chapter provides information about the recovery solutions. • “Recovery overview for the Windows 7 operating system” on page 59 • “Recovery overview for the Windows 8 and Windows 8.1 operating systems” on page 64 Recovery overview for the Windows 7 operating system T...
Page 76 - Performing backup and recovery operations
To create recovery media, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks . Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to use recovery media on different operating systems. • You can use recovery media t...
Page 77 - Using the Rescue and Recovery workspace
Performing a recovery operation This section provides instructions on how to perform a recovery operation using the Rescue and Recoveryprogram. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore . The Rescue and Recovery program opens. 2...
Page 78 - Creating and using a rescue medium
• To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard disk drive to the factory default settings, click Restore your system and follow the instructions on the screen. For more information about the features of the Rescue and Recovery workspace, click Help . Note...
Page 79 - Reinstalling preinstalled programs and device drivers; Reinstalling preinstalled programs; Solving recovery problems
When the rescue medium starts, the Rescue and Recovery workspace opens. The help information foreach feature is available from the Rescue and Recovery workspace. Follow the instructions to completethe recovery process. Reinstalling preinstalled programs and device drivers Your computer has provision...
Page 80 - Refreshing your computer; Resetting your computer to the factory default settings
• Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive to the factory default settings. See “Creating and using a recovery media” on page 59. Note: If you are unable to access the Rescue and Recovery workspace or the Windows environment from a r...
Page 81 - Using the advanced startup options
Attention: If you reset the computer to the factory default settings, all your personal files and settings will be deleted. To avoid data loss, make a backup copy of all the data that you want to keep. To reset your computer to the factory default settings, do the following: 1. Depending on the oper...
Page 82 - Creating and using recovery media
Creating and using recovery media You can create recovery media as backups for the Windows recovery environment and the Windowsrecovery image. If you cannot start the computer, you can use recovery media to troubleshoot and fix theproblems on your computer. It is recommended that you create recovery...
Page 83 - Troubleshoot; Reset your
Note: Ensure that your computer is connected to ac power. 1. Turn on or restart the computer. Before the Windows operating system starts, repeatedly press the F12 key. The Boot Menu window opens. 2. Select the recovery drive as the boot device. 3. Select a preferred language and then select a prefer...
Page 85 - Chapter 6. Replacing devices; Static electricity prevention
Chapter 6. Replacing devices This chapter provides instructions on how to install or replace hardware for your computer. • “Static electricity prevention” on page 69 • “Replacing the battery pack” on page 69 • “Installing or replacing the SIM card” on page 71 • “Replacing the Ultrabay device” on pag...
Page 87 - Installing or replacing the SIM card
4. Insert a new battery pack until it clicks into place. 5. Turn the computer over again. Connect the ac power adapter and all cables to the computer. Installing or replacing the SIM card Before you start, print these instructions. SIM card is a small plastic card with an Integrated Circuit (IC) chi...
Page 88 - Replacing the Ultrabay device
5. Hold the new SIM card with the metal contact facing upward and going into the slot first. Then, insert the new SIM card firmly into the slot until it clicks into place. 6. Reinstall the battery pack. See “Replacing the battery pack” on page 69. 7. Turn the computer over again. Connect the ac powe...
Page 91 - Replacing a memory module
9. Reinstall the large bottom cover 1 2 , and then tighten the screws 3 . 10. Reinstall the battery pack. See “Replacing the battery pack” on page 69. 11. Turn the computer over again. Connect the ac power adapter and all cables to the computer. Replacing a memory module Before you start, print thes...
Page 93 - Replacing the hard disk drive or solid-state drive
6. Place the notched end of the new memory module toward the contact edge side of the memory slot, and insert the memory module into the memory slot at an angle of about 20 degrees 1 . Pivot the memory module downward until it snaps into place 2 . Ensure that the memory module is firmly installed in...
Page 96 - Replacing a wireless LAN card
9. Reinstall the large bottom cover 1 2 , and then tighten the screws 3 . 10. Reinstall the battery pack. See “Replacing the battery pack” on page 69. 11. Turn the computer over again. Connect the ac power adapter and all cables to the computer. Replacing a wireless LAN card Before you start, print ...
Page 99 - Replacing a wireless WAN card; Prerequisites for replacing or installing the wireless WAN card
10. Connect the antenna cables to the wireless LAN card. Ensure that you attach the gray cable to the main connector and the black cable to the auxiliary connector on the wireless LAN card. 11. Reinstall the small bottom cover 1 . Then tighten the screw 2 . 12. Reinstall the battery pack. See “Repla...
Page 103 - Replacing the coin-cell battery
Replacing the coin-cell battery Before you start, print these instructions. Prerequisites for the procedure DANGER If the coin-cell battery is incorrectly replaced, there is danger of an explosion. The coin-cell batterycontains a small amount of harmful substances. To avoid possible injury: • Replac...
Page 105 - Replacing the keyboard
Replacing the keyboard Before you start, print these instructions. DANGER During electrical storms, do not connect the cable to or disconnect it from the telephone outleton the wall. DANGER Electric current from power, telephone, and communication cables is hazardous. To avoid shockhazard, disconnec...
Page 107 - Installing the new keyboard
7. Pivot the keyboard slightly upward 1 until you can see the connectors on the bottom side of the keyboard. Then turn over the keyboard 2 . 8. Gently put the keyboard on the palm rest and detach the connectors. Then remove the keyboard. Installing the new keyboard To install the new keyboard, do th...
Page 111 - Chapter 7. Enhancing your computer; Finding ThinkPad options
Chapter 7. Enhancing your computer This chapter provides instructions on how to use hardware devices to expand your computer capabilities. • “Finding ThinkPad options” on page 95 • “ThinkPad docking stations” on page 95 Finding ThinkPad options If you want to expand the capabilities of your computer...
Page 112 - ThinkPad Basic Dock
ThinkPad Basic Dock Front view 1 Power button : Press the power button to turn on or turn off the computer . 2 Eject button : Press the eject button to release the computer from the docking station. 3 Sliding adjuster : Use the sliding adjuster as a guide to align the docking station connector on yo...
Page 113 - ThinkPad Pro Dock
4 Ethernet connector : Used to connect the docking station to an Ethernet LAN. Note: If you need to use an Ethernet connector or an external monitor connector when your computer is attached to a docking station, use the Ethernet connector or the external monitor connector on the dockingstation, inst...
Page 115 - ThinkPad Ultra Dock
ThinkPad Ultra Dock Front view 1 Power button : Press the power button to turn on or turn off the computer. 2 Key lock indicator : This indicator turns on when the system lock key is in the locked position. 3 Docking status indicator : This indicator turns on when your computer is docked. 4 Eject bu...
Page 116 - Attaching a ThinkPad docking station
1 Always-On USB connector : Used to connect devices that are compatible with USB 2.0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode. 2 USB 2.0 connectors : Used to connect devices that are compatible with USB 2.0. 3 USB 3.0 connectors : Used ...
Page 117 - Detaching a ThinkPad docking station
3. Align the top-left corner of the computer with the position mark of the docking station. Attach your computer to the docking station vertically until you hear a click 1 . Then turn the system lock key to the locked position 2 . 4. Check the docking status indicator. If the docking status indicato...
Page 118 - Connecting external displays to a docking station
3. Press the eject button until the computer moves up. Then, grasp both sides of the computer to remove it. Connecting external displays to a docking station For the ThinkPad Pro Dock, if you connect two displays to the DisplayPort connector and the DVI connector,the DVI connector is inactive. For t...
Page 119 - Security features
For the ThinkPad Ultra Dock, if you connect two displays to the DisplayPort connector and the HDMIconnector, the HDMI connector is inactive. Security features The system lock key has two positions as shown in the drawing. The security feature is different when the key is in different positions: • Wh...
Page 121 - Chapter 8. Advanced configuration; Installing a new operating system; Startup
Chapter 8. Advanced configuration This chapter provides the following information to help you configure the computer: • “Installing a new operating system” on page 105 • “Installing device drivers” on page 107 • “Using the ThinkPad Setup program” on page 107 Installing a new operating system In some...
Page 122 - Installing the Windows 8 or Windows 8.1 operating system
Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program. Otherwise the operating system will not start correctly. When you install the Windows 7 operating system, you might need one of the following country or regioncodes: Country...
Page 123 - Installing device drivers
Country or region Code Country or region Code China SC Netherlands NL Denmark DK Norway NO Finland FI Spain SP France FR Sweden SV Germany GR Taiwan and Hong Kong TC Italy IT United States US Japan JP Installing device drivers Device driver is the program that operates a particular hardware device o...
Page 130 - Date and Time menu; System Date; Security menu
Table 4. Config menu items (continued) Menu item Submenu item Selection Comments black button or Enterkey during the power-onself-test (POST). CIRA Timeout 0-255 Note: The default value is 60 seconds. Set the timeout option forCIRA connection to beestablished. Selectablesecond values are from 1 to25...
Page 136 - Startup menu
Table 5. Security menu items (continued) Menu item Submenu item Selection Comments Note: If you set the computrace moduleactivation to Permanently Disabled , you will be unable to enable thissetting again. Secure Boot • Disabled • Enabled Enable or disable theUEFI Secure Boot feature.Select Enable t...
Page 137 - Boot; boldface
• After you change the startup sequence, ensure that you select a correct device during a copy, a save, or a format operation. Otherwise your data might be erased or overwritten. • If you are using the BitLocker drive encryption, do not change the startup sequence. BitLocker drive encryption locks t...
Page 139 - Using system management; Desktop Management Interface; Setting management features
Using system management This topic is primarily intended for the network administrators. Your computer is designed for manageability, so that you can redirect more resources to better meetyour business objectives. This manageability, known as total cost of ownership (TCO), enables you to remotely op...
Page 141 - Chapter 9. Preventing problems; General tips for preventing problems
Chapter 9. Preventing problems An important part of owning a ThinkPad notebook computer is maintenance. With proper care, you canavoid common problems. The chapter provides information that can help you keep your computer runningsmoothly. • “General tips for preventing problems” on page 125 • “Makin...
Page 142 - Making sure device drivers are current; Getting the latest drivers from the Web site; Getting the latest drivers using System Update
– If your computer uses discs as the recovery media, do not remove the disc from the drive until prompted to do so. • For suspected hard disk drive issues, refer to “Diagnosing problems” on page 131 and run a diagnostic test for the drive before you call the Customer Support Center. If your computer...
Page 143 - Taking care of your computer; Be careful about where and how you work
For more information about how to use the System Update program, refer to the help information systemof the program. Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to usecommon sense in handling it. By following the importan...
Page 144 - Cleaning the cover of your computer
• When installing the hard disk drive, solid-state drive, or optical drive, follow the instructions shipped with your hardware, and apply pressure only where needed on the device. • Turn off your computer before you replace the hard disk drive or solid-state drive. • After you replace the primary ha...
Page 147 - Chapter 10. Troubleshooting computer problems; Diagnosing problems
Chapter 10. Troubleshooting computer problems This chapter provides information on what to do if you experience a problem with your computer. • “Diagnosing problems” on page 131 • “Troubleshooting” on page 131 Diagnosing problems If you experience problems with your computer, use the Lenovo Solution...
Page 148 - Spills on the keyboard; If you spill something on your computer:; Error messages; Message
Note: Do not remove the battery and the ac power adapter to reset the computer. 2. While the computer is turned off, remove all power sources from the computer (battery and the ac power adapter). Hold down the power button for 10 seconds. Plug in the ac power adapter while keeping thebattery out of ...
Page 150 - Errors without messages
• Message : 2200: Machine Type and Serial Number are invalid. Solution : Machine Type and Serial Number are invalid. Have the computer serviced. • Message : 2201: Machine UUID is invalid. Solution : Machine UUID is invalid. Have the computer serviced. • Message : Fan error Solution : Cooling fan has...
Page 151 - Beep errors; Memory module problems; Networking problems; Ethernet problems; Problem; Solution
Solution : Your screen saver or power management might have been enabled. Do either of the following: – Touch the TrackPoint pointing device or the ThinkPad trackpad, or press a key to exit the screen saver. – Press the power button to resume the computer from sleep or hibernation mode. Beep errors ...
Page 152 - A wireless LAN problem
– You are using the correct device driver. To install the correct driver, do the following: 1. Open Control Panel and click Hardware and Sound ➙ Device Manager . If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 2. If the exclamation mark !...
Page 153 - Problems with the keyboard and other pointing devices; ThinkPad pointing device problems
For the Windows 7 operating system, check the Network Name (SSID) and your encryption information. Usethe Access Connections program to verify this case-sensitive information. A wireless WAN problem Problem : A message is displayed indicating that an unauthorized WAN card is installed. Solution : Th...
Page 154 - Problems with the display and multimedia devices; Computer screen problems
Solution : If an external numeric keypad is connected: 1. Turn off the computer. 2. Remove the external numeric keypad. 3. Turn on the computer and try using the keyboard again. If the keyboard problem is resolved, carefully reconnect the external numeric keypad and the externalkeyboard. Ensure that...
Page 155 - External monitor problems
6. Click the Properties button. If you are prompted for an administrator password or confirmation, type the password or provide confirmation. Check the Device status box and make sure that the device is working correctly. If not, click the Troubleshoot button and follow the instructions on the scree...
Page 156 - Audio problems
– The monitor information is correct and the appropriate monitor type is selected. Refer to the solution to the above problem. – Make sure that an appropriate refresh rate is selected by doing the following: 1. Connect the external monitor to the monitor connector, and then connect the monitor to an...
Page 157 - Fingerprint reader problems
5. Make sure that the following device is enabled and configured correctly. • Problem : Recordings made using the microphone input are not loud enough. Solution : Make sure that the Microphone Boost function is turned on and set by doing the following: 1. Open Control Panel . 2. Click Hardware and S...
Page 158 - Battery and power problems; Battery problems
For tips on how to maintain the fingerprint reader, refer to Maintaining the fingerprint reader. Battery and power problems This topic contains instructions on troubleshooting battery and power problems. Battery problems • Problem : The battery pack cannot be fully charged in the standard charge tim...
Page 159 - A power button problem; Boot problems
If your computer is getting no power at all, check the following items: 1. Verify the power button. The power button is illuminated whenever the computer is on. 2. Check all power connections. Remove any power strips and surge protectors to connect the ac power adapter directly to the ac power outle...
Page 160 - Problems with drives and other storage devices; Hard disk drive problems
• Problem : The computer display remains blank after you press Fn to return from sleep mode. Solution : Check whether an external monitor was disconnected or turned off while the computer was in sleep mode. If you disconnected or turned off the external monitor, connect it or turn it on beforeresumi...
Page 162 - A USB problem
A software problem Problem : An application does not run correctly. Solution : Make sure that the problem is not being caused by the application. Check that your computer has the minimum required memory to run the application. Refer to the manualssupplied with the application. Check the following: •...
Page 163 - Chapter 11. Getting support; Before you contact Lenovo; Getting help and service
Chapter 11. Getting support This chapter provides information about getting help and support from Lenovo. • “Before you contact Lenovo” on page 147 • “Getting help and service” on page 147 • “Purchasing additional services” on page 149 Before you contact Lenovo Often, you can solve your computer pro...
Page 165 - Telephone numbers; Purchasing additional services
• Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts• Identification of software problem sources• Configuration of UEFI BIOS as part of an installation or upgrade• Changes, modifications, or upgrades to device drivers• Installation and maintenance of network operatin...
Page 167 - Appendix A. Regulatory information; Wireless related information; Wireless interoperability
Appendix A. Regulatory information Wireless related information Wireless interoperability Wireless LAN card is designed to be interoperable with any wireless LAN product that is based on DirectSequence Spread Spectrum (DSSS), Complementary Code Keying (CCK), and/or Orthogonal FrequencyDivision Multi...
Page 168 - Usage environment and your health; Location of the UltraConnect wireless antennas; Type 1: Antenna location
• Immediate Alert Profile • Battery Status Profile Usage environment and your health Integrated wireless cards emit radio frequency electromagnetic energy like other radio devices. However, thelevel of energy emitted is far much less than the electromagnetic energy emitted by wireless devices likefo...
Page 169 - Type 2: Antenna location; Locating wireless regulatory notices; Export classification notice
2 Wireless WAN antenna (auxiliary) 3 Wireless WAN antenna (main) 4 Wireless LAN antenna (main) Type 2: Antenna location 1 Wireless LAN antenna (auxiliary) 2 Wireless LAN antenna (main) Locating wireless regulatory notices For more information about the wireless regulatory notices, refer to the Regul...
Page 170 - Industry Canada Class B emission compliance statement; German Class B compliance statement; Deutschsprachiger EU Hinweis:
determined by turning the equipment off and on, the user is encouraged to try to correct the interference byone or more of the following measures:• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circ...
Page 173 - Appendix B. WEEE and recycling statements; Important WEEE information; Collecting and recycling a disused Lenovo computer or monitor
Appendix B. WEEE and recycling statements Lenovo encourages owners of information technology equipment to responsibly recycle their equipmentwhen it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners inrecycling their IT products. Information on product ...
Page 174 - Recycling information for Brazil; Declarações de Reciclagem no Brasil; Battery recycling information for the European Union
Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or otherenvironmental sensitive substances. To properly dispose of disused components, such as a printed circuitboard or drive, use the methods described above for collec...
Page 175 - Battery recycling information for Taiwan
Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/ECconcerning batteries and accumulators and waste batteries and accumulators. The Directive determines theframework for the retur...
Page 177 - Appendix C. ENERGY STAR model information
Appendix C. ENERGY STAR model information ENERGY STAR ® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products andpractices. Lenovo is proud to offer our customers product...
Page 180 - Trademarks
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: Access ConnectionsActive Protection SystemLenovoSecure Data DisposalThinkPadThinkVantageTrackPointUltrabayUltraConnect Intel, Intel SpeedStep, and Thunderbolt are trademarks of Intel Corporation i...
Page 182 - Ukraine RoHS
Page 183 - Appendix F. Eurasian compliance mark
Appendix F. Eurasian compliance mark © Copyright Lenovo 2013 167