Page 3 - Contents
Contents Read this first . . . . . . . . . . . . . . v Important safety information . . . . . . . . . . vi Conditions that require immediate action . . vii Safety guidelines . . . . . . . . . . . . vii Chapter 1. Product overview . . . . . . 1 Locating computer controls, connectors, andindicators . ...
Page 4 - ii
Recovering your operating system if Windows8 fails to start . . . . . . . . . . . . . 61 Creating and using recovery media . . . . . 61 Chapter 6. Replacing devices . . . . . 63 Static electricity prevention . . . . . . . . . . 63 Disabling the built-in battery . . . . . . . . . 63 Installing or rep...
Page 5 - iii
Important WEEE information . . . . . . . . . 141 Recycling information for Japan . . . . . . . . 141 Battery recycling information for Brazil . . . . . 142 Battery recycling information for Taiwan . . . . . 142 Battery recycling information for the EuropeanUnion . . . . . . . . . . . . . . . . . . 1...
Page 6 - iv
Page 7 - Read this first; Protect yourself from the heat that your computer generates.; Protect yourself from the heat generated by the ac power adapter.; Prevent your computer from getting wet.
Read this first Be sure to follow the important tips given here to get the most use and enjoyment out of your computer.Failure to do so might lead to discomfort or injury, or cause your computer to fail. Protect yourself from the heat that your computer generates. When your computer is turned on or ...
Page 8 - Protect your computer and data when moving it.; Handle your computer gently.; Important safety information
Protect your computer and data when moving it. Before moving a computer equipped with a hard disk drive, do one of thefollowing, and make sure that the power button is off or is blinking: • Turn it off. • Put it in sleep mode. • Put it in hibernation mode. This will help to prevent damage to the com...
Page 9 - Conditions that require immediate action; Safety guidelines; Service and upgrades; vii
Conditions that require immediate action Products can become damaged due to misuse or neglect. Some product damage is serious enoughthat the product should not be used again until it has been inspected and, if necessary, repaired byan authorized servicer. As with any electronic device, pay close att...
Page 10 - Power cords and power adapters; DANGER
product are zero. Before you remove the covers from a product equipped with a power cord, always makesure that the power is turned off and that the product is unplugged from any power source. If you haveany questions or concerns, contact the Customer Support Center. Although there are no moving part...
Page 11 - Power supply statement
To prevent possible overheating, do not cover the power adapter with clothing or other objectswhen the power adapter is plugged into an electrical outlet. Extension cords and related devices Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you usea...
Page 14 - Electrical current safety information
Your computer generates some heat during normal operation. The amount of heat depends onthe amount of system activity and the battery charge level. Extended contact with your body,even through clothing, could cause discomfort or even a skin burn. Periodically take breaksfrom using the keyboard by li...
Page 15 - Using headphones or earphones; xiii
DANGER Connect and disconnect cables as described in the following procedures when installing, moving,or opening covers on this product or attached devices. To connect: 1. Turn everything OFF. 2. First, attach all cables to devices. 3. Attach signal cables to connectors. 4. Attach power cords to out...
Page 16 - Additional safety information; xiv
Additional safety information DANGER Plastic bags can be dangerous. Keep plastic bags away from babies and children to avoid dangerof suffocation. Notice for users in the U.S.A. Many personal computer products and accessories contain cords, cables or wires, such as power cords orcords to connect the...
Page 17 - Chapter 1. Product overview; Locating computer controls, connectors, and indicators
Chapter 1. Product overview This chapter provides information about the locations of connectors, locations of important product labels,computer features, specifications, operating environment, and preinstalled programs. • “Locating computer controls, connectors, and indicators” on page 1 • “Locating...
Page 19 - Combo audio connector
Right-side view Figure 2. Right-side view 1 Combo audio connector 4 SIM card tray (on some models) 2 Always On USB connector 5 Ethernet connector 3 Media card reader slot 6 Security-lock slot 1 Combo audio connector Connect headphones or a headset that has a 3.5-mm (0.14-inch), 4-pole plug to the co...
Page 21 - Power connector
Left-side view Figure 3. Left-side view 1 Power connector 4 USB 3.0 connector 2 Fan louvers 5 Mini DisplayPort connector 3 Video Graphics Array (VGA) connector 6 Smart card reader slot (on some models) 1 Power connector Connect the ac power adapter to the power connector to provide ac power to the c...
Page 22 - Mini DisplayPort connector; Bottom view; Emergency reset hole; Status indicators
5 Mini DisplayPort connector Use the mini DisplayPort connector to connect your computer to a compatible projector, external monitor, orhigh-definition television. For more information, see “Using the mini DisplayPort connector” on page 34. 6 Smart card reader slot (on some models) Depending on the ...
Page 24 - Fn Lock indicator; Locating important product information
• Blinks fast: The computer is entering sleep or hibernation mode. • Blinks slowly: The computer is in sleep mode. • Off: The computer is off or in hibernation mode. 6 Fn Lock indicator The Fn Lock indicator shows the status of Fn Lock function. For more information, see “Special keys”on page 21. Lo...
Page 25 - Certificate of Authenticity information
The wireless LAN card 2 and the wireless WAN card 1 (on some models) are located as shown. Certificate of Authenticity information The Certificate of Authenticity label is provided on models that are licensed to use a Windows 7operating system. The licensed Windows version and product key associated...
Page 27 - Specifications
• Brightness control • Integrated camera (on some models) • Integrated microphones • Multi-touch technology (on some models) Keyboard • 6-row keyboard (backlight function on some models) • Fn key function • TrackPoint pointing device and trackpad Interface • 4-in-1 digital media card reader • Smart ...
Page 28 - Battery life; Operating environment; Lenovo programs; Start
Battery life • For the percentage of remaining battery power, check the battery status icon in the Windows notification area. Operating environment This section provides information about the operating environment of the computer. Environment • Maximum altitude without pressurization: 3048 m (10 000...
Page 29 - Accessing Lenovo programs from Control Panel
Note: If a program icon is dimmed in the navigation window of the Lenovo ThinkVantage Tools program, it indicates that you need to install the program manually. To install the program, double-click the programicon. Then, follow the instructions on the screen. When the installation process completes,...
Page 30 - Accessing Lenovo programs on the Windows 8 operating system; Search
Table 2. Programs in Control Panel (continued) Program Control Panel section Green text in Control Panel Fingerprint Manager Pro System and Security Hardware and Sound Lenovo - Fingerprint Reader or Lenovo - Notebook FingerprintReader Lenovo Solution Center System and Security Lenovo - System Health...
Page 31 - Lenovo program overview
Note: The Password Manager program is not preinstalled on Windows 8 computers. You can download the Password Manager program from the Lenovo Support Web site http://www.lenovo.com/support. Lenovo program overview This topic provides information about some Lenovo programs. Note: Depending on the mode...
Page 33 - Chapter 2. Using your computer; Registering your computer; Registration; Frequently asked questions; Can I get my user guide in another language?
Chapter 2. Using your computer This chapter provides information on using some of the computer components. • “Registering your computer” on page 17 • “Frequently asked questions” on page 17 • “Using the multi-touch screen” on page 19 • “Special keys” on page 21 • “Using the ThinkPad pointing device”...
Page 35 - Using the multi-touch screen
Using the multi-touch screen This topic provides instructions on how to use the multi-touch screen that is available on some models. Tap Tap on the screen with your fingertip to launch an application, select an item, or open a menu. Press and hold Press and hold an item or a blank area on the screen...
Page 37 - Special keys
Tasks Touch gestures (touch models only) Mouse actions To scroll through items, such as lists,pages, and photos Slide. Scroll the mouse wheel, move thescroll bar, or click the scroll arrow. To move an object Drag an item to the desired location. Click, hold, and drag an item. To zoom out Move two fi...
Page 39 - Windows key; Using the ThinkPad pointing device
There are three modes for the keyboard backlight: Off , Low , and High . Press Fn+Spacebar to change the modes of the keyboard backlight. • Fn+End: Has the same function as the Insert key on a conventional keyboard. • Fn+B: Has the same function as the Break key on a conventional keyboard. • Fn+K: H...
Page 41 - Replacing the cap; Power management; Battery
Replacing the cap The cap 1 on the end of the TrackPoint pointing stick is removable. After you use the cap for a period of time, you can replace the cap with a new one. Note: The TrackPoint cap used in your computer has grooves a as shown in the following illustration. Ensure that you replace the T...
Page 42 - Using the ac power adapter; Connecting the ac power adapter; Charging the batteries
Using the ac power adapter The power to run your computer can come either from the battery pack, the built-in battery, or from ac powerthrough the ac power adapter. While you use ac power, the batteries charge automatically. The ac power adapter that comes with your computer has two basic components...
Page 43 - Managing the battery power
Managing the battery power To achieve the best balance between performance and power saving, adjust your power plan settings.To access power plan settings, do the following: • For Windows 7: Start the Power Manager program and then click the Power Plan tab. For instructions on how to start the Power...
Page 44 - Using the wireless LAN connection
5. Click a scheduled task, and then click the Conditions tab. 6. Under Power tab, select the check box for Wake the computer to run this task . To put the computer into hibernation mode, change your power plan settings. To access power plansettings, do the following: – For Windows 7: Start the Power...
Page 46 - Using the wireless WAN connection; Tips for using the wireless WAN feature
• Power to the wireless radio is on. The signal strength of the wireless connection is excellent. Access Connections icon status: • No location profile is active or none exists. • Current location profile is disconnected. • Current location profile is connected. Wireless status icon status • Power t...
Page 47 - Using the Bluetooth connection; Send To; Using the NFC connection
• No signal • Weak signal • Medium signal • Strong signal Access Connections icon status: • No location profile is active or none exists. • Current location profile is disconnected. • Current location profile is connected. Wireless status icon status: • Power to the WAN radio is off • No association...
Page 48 - Using an external monitor
Before you use the NFC feature, ensure that the NFC feature is enabled. To enable the NFC feature onthe Windows 8 operating system, do the following: 1. From the Start screen, click Lenovo Settings ➙ Mobile Hotspot . 2. In the Enable NFC area, slide to the right to enable the NFC feature. You can us...
Page 49 - Using a DVI monitor
Note: If your computer cannot detect the external monitor, right-click on the desktop, then select Screen resolution . Click the Detect button. Setting the external monitor type To set the external monitor type, do the following: 1. Connect the external monitor to your computer, and then connect the...
Page 50 - Using the mini DisplayPort connector; Setting up a presentation
Notes: • The screen mode that can be used depends on the specifications of the DVI monitor. • Before you connect a DVI monitor, make sure that the computer is connected to the expansion unit and works properly. To connect a DVI monitor, do the following: 1. Turn off the computer. 2. Connect a DVI mo...
Page 51 - Using dual displays
Note: It may take several seconds before the projector displays the image. If you do not see your desktop displayed after 60 seconds, try pressing F7 to switch between different display output locations. Your projector might have one or more audio-input connectors. To project sound, you need to atta...
Page 52 - Using audio features; Hardware and Sound; Using the camera; Camera
Using audio features Your computer is equipped with the following items: • Built-in microphones • Built-in speakers • Combo audio connector, 3.5 mm (0.14 inch) in diameter Your computer also has an audio chip that enables you to enjoy various multimedia audio features, suchas the following: • Playba...
Page 53 - Using a flash media card or a smart card
• For Windows 8, do one of the following: – Configure the camera settings directly from the program that is using the camera. For details, see the help information system of the program. – Click Lenovo Settings from the Start screen. Then click Camera . Follow the instructions on the screen to confi...
Page 54 - Safely Remove Hardware and Eject Media
1. Click the triangular icon in the Windows notification area to show hidden icons. Then, right-click the Safely Remove Hardware and Eject Media icon. 2. Select the item you want to remove to stop the card. 3. Press the card to eject it from your computer. 4. Remove the card and store it safely for ...
Page 55 - Chapter 3. You and your computer; Accessibility and comfort; General posture
Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and traveling with your computer. • “Accessibility and comfort” on page 39 • “Traveling with your computer” on page 41 Accessibility and comfort Good ergonomic practice is important to get the most from ...
Page 56 - What if you are traveling?; Comfort
Display : Position the display to maintain a comfortable viewing distance of 510-760 mm (20-30 inches). Avoid glare or reflections on the display from overhead lighting or outside sources of light. Keep the displayscreen clean and set the brightness to levels that enable you to see the screen clearl...
Page 57 - Assistive technologies; Ease of Access; Screen-reader technologies; Traveling with your computer; Travel tips on airplanes
Assistive technologies enable users to access information in the most appropriate way. Some of thesetechnologies are already provided in your operating system. Others can be purchased through vendors, oraccessed through the World Wide Web http://www.lenovo.com/healthycomputing. Assistive technologie...
Page 58 - Travel accessories
Travel accessories The following is a checklist of items to consider packing when you are going to travel: • ThinkPad ac power adapter • Mini DisplayPort to HDMI adapter • External mouse, if you are accustomed to using one • Ethernet cable • A quality carrying case that provides adequate cushion and...
Page 59 - Security
Chapter 4. Security This chapter provides information about how to protect your computer from theft and unauthorized use. • “Using passwords” on page 43 • “Hard disk security” on page 47 • “Setting the security chip” on page 48 • “Using the fingerprint reader” on page 49 • “Notice on deleting data f...
Page 60 - Supervisor password
3. Depending on your need, do one of the following: • To set a password, do the following: a. In the Enter New Password field, type a desired password and press Enter. b. In the Confirm New Password field, retype the password and press Enter. • To change a password, do the following: a. In the Enter...
Page 61 - Hard disk passwords
– Internal wireless device – Internal Bluetooth device – Internal Network Option ROM – Internal wireless WAN device – Security mode – Fingerprint reader priority Notes: • The system administrator can set the same supervisor password on many ThinkPad notebook computers to make administration easier. ...
Page 63 - Hard disk security
3. A Setup Notice window is displayed. Press Enter again to continue. The user hard disk password is changed. Note: The hard disk password cannot be removed in User HDP mode. – If you select Master HDP mode, follow the following steps to change the master hard disk password: 1. Type the current mast...
Page 64 - Setting the security chip
Enterprise editions of the Windows 7 operating system and Windows 8 operating system. See “UsingWindows BitLocker Drive Encryption” on page 48. • Before you dispose of, sell, or hand over your computer, delete data stored on it. For more information, refer to “Notice on deleting data from your hard ...
Page 65 - Using the fingerprint reader
To set an item on the Security Chip submenu, do the following: 1. Restart the computer. When the logo screen is displayed, press F1 to start the ThinkPad Setup program. 2. Select Security ➙ Security Chip by using the directional keys. 3. Press Enter. The Security Chip submenu opens. 4. Move to an it...
Page 66 - Swiping your finger over the fingerprint reader
Swiping your finger over the fingerprint reader To swipe your finger over the fingerprint reader, do the following: 1. Place the top joint of your finger on the sensor. 2. Apply light pressure and swipe your finger toward you across the the reader in one smooth motion. Do not lift your finger when y...
Page 67 - Indicator behavior of the fingerprint reader; Setting the fingerprint reader; Predesktop Authentication:
Indicator behavior of the fingerprint reader Indicator behavior Description Green The fingerprint reader is ready for swiping. Amber The fingerprint cannot be authenticated. Associating your fingerprints with your power-on password and hard disk password To associate your fingerprints with your powe...
Page 69 - Using firewalls
• Format your hard disk drive or solid-state drive, using the software for initializing it. • Use the recovery program provided by Lenovo to bring the hard disk drive or solid-state drive back to the factory default settings. These operations, however, only change the file location of the data; they...
Page 71 - Chapter 5. Recovery overview; Recovery overview for the Windows 7 operating system; Creating and using recovery media; Creating recovery media
Chapter 5. Recovery overview This chapter provides information about the recovery solutions. • “Recovery overview for the Windows 7 operating system” on page 55 • “Recovery overview for the Windows 8 operating system” on page 60 Recovery overview for the Windows 7 operating system This section provi...
Page 72 - Performing backup and recovery operations
Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks . Then, follow the instructions on the scree...
Page 73 - Using the Rescue and Recovery workspace
3. Click Back up your hard drive and select backup operation options. Then, follow the instructions on the screen to complete the backup operation. Performing a recovery operation To perform a recovery operation using the Rescue and Recovery program on the Windows 7 operatingsystem, do the following...
Page 74 - Creating and using a rescue medium
Note: If the Rescue and Recovery workspace fails to open, see “Solving recovery problems” on page 60. 4. Do one of the following: • To rescue files from your hard disk drive or from a backup, click Rescue files and follow the instructions on the screen. • To restore your hard disk drive from a Rescu...
Page 75 - Reinstalling preinstalled programs and device drivers; Reinstalling preinstalled programs
2. Repeatedly press and release the F12 key when turning on the computer. When the Boot Menu window opens, release the F12 key. 3. In the Boot Menu window, select the USB hard disk drive as the first boot device and press Enter. The rescue medium starts. • If you have created a rescue medium using t...
Page 76 - Settings; Resetting your computer to the factory default settings
Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment, do oneof the following: • Use a rescue medium to start the Rescue and Recovery workspace. See “Creating and using a rescue medium” on page 58. • Use recovery media if all other methods...
Page 79 - Chapter 6. Replacing devices; Static electricity prevention; Config
Chapter 6. Replacing devices This chapter contains the following items: • “Static electricity prevention” on page 63 • “Disabling the built-in battery” on page 63 • “Installing or replacing the SIM card” on page 64 • “Replacing the battery pack” on page 65 • “Replacing the hard disk drive or solid-s...
Page 80 - Installing or replacing the SIM card
Installing or replacing the SIM card Before you start, print these instructions. SIM card is a small plastic card with an Integrated Circuit (IC) chip mounted on one side of the card. If your computer supports wireless WAN connections, your computer might require a SIM card to establishwireless WAN ...
Page 81 - Replacing the battery pack
5. Install a new SIM card into the tray. 6. Insert the tray into the computer. 7. Reconnect the ac power adapter and all cables. Replacing the battery pack Before you start, print these instructions. This system supports only batteries specially designed for this specific system and manufactured by ...
Page 83 - Replacing the hard disk drive or solid-state drive
4. Insert a new battery pack until it clicks into place. 5. Turn the computer over again. Connect the ac power adapter and all cables to the computer. Replacing the hard disk drive or solid-state drive Before you start, print these instructions. Attention: The hard disk drive or solid-state drive is...
Page 87 - Replacing a memory module
14. Reinstall the battery pack. See “Replacing the battery pack” on page 65. 15. Turn the computer over again. Connect the ac power adapter and all cables to the computer. Replacing a memory module Before you start, print these instructions. Increasing memory capacity is an effective way to make pro...
Page 89 - Replacing an M.2 wireless LAN card
8. Reinstall the battery pack. See “Replacing the battery pack” on page 65. 9. Turn the computer over again. Connect the ac power adapter and all cables. Replacing an M.2 wireless LAN card Before you start, print these instructions. DANGER During electrical storms, do not connect the cable to or dis...
Page 92 - Replacing an M.2 wireless WAN card
10. Connect the antenna cables to the new wireless LAN card. Ensure that you attach the gray cable to the main connector on the card, and the black cable to the auxiliary connector on the card. 11. Reinstall the base cover assembly. 12. Reinstall the battery pack. See “Replacing the battery pack” on...
Page 97 - Chapter 7. Enhancing your computer; Finding ThinkPad options
Chapter 7. Enhancing your computer This chapter provides instructions on how to use hardware devices to expand your computer capabilities. • “Finding ThinkPad options” on page 81 • “ThinkPad docking stations” on page 81 Finding ThinkPad options If you want to expand the capabilities of your computer...
Page 98 - ThinkPad Basic Dock
ThinkPad Basic Dock Front view 1 Power button : Press the power button to turn on or turn off the computer . 2 Eject button : Press the eject button to release the computer from the docking station. 3 Sliding adjuster : Use the sliding adjuster as a guide to align the docking station connector on yo...
Page 99 - ThinkPad Pro Dock
4 Ethernet connector : Used to connect the docking station to an Ethernet LAN. Note: If you need to use an Ethernet connector or an external monitor connector when your computer is attached to a docking station, use the Ethernet connector or the external monitor connector on the dockingstation, inst...
Page 101 - ThinkPad Ultra Dock
ThinkPad Ultra Dock Front view 1 Power button : Press the power button to turn on or turn off the computer. 2 Key lock indicator : This indicator turns on when the system lock key is in the locked position. 3 Docking status indicator : This indicator turns on when your computer is docked. 4 Eject bu...
Page 102 - Attaching a ThinkPad docking station
1 Always On USB connector : Used to connect devices that are compatible with USB 2.0 or charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode. 2 USB 2.0 connectors : Used to connect devices that are compatible with USB 2.0. 3 USB 3.0 connectors : Used ...
Page 103 - Detaching a ThinkPad docking station
3. Align the top-left corner of the computer with the position mark of the docking station. Insert your computer into the docking station vertically until you hear a click 1 . The computer is attached to the docking station. Then turn the system lock key to the locked position 2 . 4. Check the docki...
Page 104 - Connecting external displays to a docking station
3. Press the eject button until the computer moves up. Then, grasp both sides of the computer to remove it. Connecting external displays to a docking station For the ThinkPad Pro Dock, if you connect two displays to the DisplayPort connector and the DVI connector,the DVI connector is inactive. For t...
Page 105 - Security features
For the ThinkPad Ultra Dock, if you connect two displays to the DisplayPort connector and the HDMIconnector, the HDMI connector is inactive. Security features The system lock key has two positions as shown in the drawing. The security feature is different when the key is in different positions: • Wh...
Page 107 - Chapter 8. Advanced configuration; Installing a new operating system; Startup
Chapter 8. Advanced configuration This chapter provides the following information to help you configure the computer: • “Installing a new operating system” on page 91 • “Installing device drivers” on page 93 • “Using the ThinkPad Setup program” on page 93 • “Using system management” on page 105 Inst...
Page 108 - Installing the Windows 8 operating system
Note: After installing the operating system, do not change the initial UEFI/Legacy Boot setting in the ThinkPad Setup program. Otherwise the operating system will not start correctly. When you install the Windows 7 operating system, you might need one of the following country or regioncodes: Country...
Page 109 - Installing device drivers
Country or region Code Country or region Code China SC Netherlands NL Denmark DK Norway NO Finland FI Spain SP France FR Sweden SV Germany GR Taiwan and Hong Kong TC Italy IT United States US Japan JP Installing device drivers Device driver is the program that operates a particular hardware device o...
Page 115 - Date and Time menu; System Date; Security menu
Table 4. Config menu items (continued) Menu item Submenu item Value Comments black button or Enterkey during the power-onself-test (POST). CIRA Timeout 0-255 Note: The default value is 60 seconds. Set the timeout option forCIRA connection to beestablished. Selectablesecond values are from 1 to254. I...
Page 119 - Startup menu; Boot
Table 5. Security menu items (continued) Menu item Submenu item Value Comments Computrace ModuleActivation • Disabled • Enabled • Permanently Disabled Enable or disable the UEFI BIOS interface toactivate the computrace module. Computraceis an optional monitoring service from AbsoluteSoftware. Note: ...
Page 120 - boldface
The following table lists the Startup menu items. Default values are in boldface . Note: Some items are displayed on the menu only if the computer supports the corresponding features. Table 6. Startup menu items Menu item Value Comments Boot Select the boot device when youpress the power button to t...
Page 122 - Setting management features
Wake on LAN The network administrator can turn on a computer from a management console by using the Wake onLAN feature. When the Wake on LAN feature is enabled, many operations, such as data transfer, software updates, andFlash updates of the UEFI BIOS, can be done remotely without remote attendance...
Page 123 - Checking the requirements for flash updates
Checking the requirements for flash updates A network administrator can update the programs on your computer from a management console, if thefollowing requirements are met: • The computer must be started over LAN. • The computer must be engaged in the Preboot eXecution Environment (PXE). • A networ...
Page 125 - Chapter 9. Preventing problems; General tips for preventing problems
Chapter 9. Preventing problems An important part of owning a ThinkPad notebook computer is maintenance. With proper care, youcan avoid common problems. This chapter provides information that can help you keep your computerrunning smoothly. • “General tips for preventing problems” on page 109 • “Maki...
Page 126 - Making sure device drivers are current; Getting the latest drivers from the Web site; Getting the latest drivers using System Update
– Restart the computer and start the recovery operation. – If your computer uses discs as the recovery media, do not remove the disc from the drive until prompted to do so. • For suspected hard disk drive issues, refer to “Diagnosing problems” on page 115 and run a diagnostic test for the drive befo...
Page 127 - Taking care of your computer; Be careful about where and how you work
For more information about how to use the System Update program, refer to the help information systemof the program. Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to usecommon sense in handling it. By following the importan...
Page 128 - Cleaning the cover of your computer
• Store your external and removable hard disk drive or optical drives in the appropriate containers or packaging when they are not being used. • Before you install a memory card such as an SD card, SDHC card, SDXC card, and a MultiMediaCard, touch a metal table or a grounded metal object. This actio...
Page 131 - Chapter 10. Troubleshooting computer problems; Diagnosing problems
Chapter 10. Troubleshooting computer problems This chapter provides information on what to do if you experience a problem with your computer. • “Diagnosing problems” on page 115 • “Troubleshooting” on page 115 Diagnosing problems If you experience problems with your computer, use the Lenovo Solution...
Page 132 - Spills on the keyboard; Error messages
• If you cannot turn off your computer by pressing and holding the power button, remove the ac power adapter and reset the system by inserting a straightened paper clip into the emergency reset hole.To locate the reset hole, refer to “Bottom view” on page 6. After the computer is off, restart thecom...
Page 133 - Errors without messages
• Message : 0189: Invalid RFID configuration information area Solution : The EEPROM checksum is not correct (block # 4 and 5). The system board should be replaced, and the UUID needs to be reinstalled. Have the computer serviced. • Message : 0190: Critical low-battery error Solution : The computer t...
Page 134 - Beep errors
1. Start Power Manager. 2. Click the Power plan tab, and then select Maximum Performance from the predefined power plans. • Problem : When I turn on the computer, nothing is displayed on the screen and the computer does not beep while starting up. Note: If you are not sure whether you heard any beep...
Page 135 - Ethernet problems
Memory module problems Print these instructions now and keep the instructions with your computer for reference later. If your memory module is not operating properly, check the following items: 1. Verify that the memory module is installed and seated correctly in your computer. It might be necessary...
Page 137 - Problems with the keyboard and other pointing devices; TrackPoint pointing device problems; Problems with the display and multimedia devices
3. If you are using a Headset profile, select Bluetooth Hands-free Audio and click the Set Default button. If you are using an AV profile, select Stereo Audio and click the Set Default button. 4. Click OK to close the Sound window. • Problem : PIM items sent from the Windows 7 operating systems cann...
Page 138 - Computer screen problems
Computer screen problems • Problem : The screen is blank. Solution : Do the following: – Press F7 to bring up the image. – Press F6 to make the screen brighter. – If your computer is in sleep mode, press power button to resume from the sleep mode. – If the problem persists, follow the solution for t...
Page 139 - External monitor problems
External monitor problems • Problem : The external monitor is blank. Solution : To bring up the image, press F7 and select the desired monitor. If the problem persists, do the following: 1. Connect the external monitor to another computer to make sure that it works. 2. Reconnect the external monitor...
Page 140 - Audio problems
• Problem : The screen position on the external monitor is incorrect when that monitor is set for a high resolution. Solution : Sometimes, when you use a high resolution such as 1600x1200, the image is shifted to left or right on the screen. To correct this, first make sure that your external monito...
Page 141 - Fingerprint reader problems; Battery problems
Note: For details about controlling volume, refer to your Windows online help. • Problem : A volume or balance slider cannot be moved. Solution : The slider might be grayed out. This means that its position is fixed by the hardware and cannot be changed. • Problem : The volume sliders do not stay in...
Page 144 - Problems with drives and other storage devices; Hard disk drive problems; A software problem
– If the system status indicator (illuminated ThinkPad logo) is off, your computer is in power-off state or in hibernation mode. Connect the ac power adapter to the computer; then press the power buttonto resume operation. If the system still does not return from sleep mode, your system might stop r...
Page 145 - Problems with ports and connectors; A USB problem
Solution : Make sure that the problem is not being caused by the application. Check that your computer has the minimum required memory to run the application. Refer to the manualssupplied with the application. Check the following: • The application is designed to operate with your operating system. ...
Page 147 - Chapter 11. Getting support; Before you contact Lenovo; Getting help and service
Chapter 11. Getting support This chapter provides information about getting help and support from Lenovo. • “Before you contact Lenovo” on page 131 • “Getting help and service” on page 131 • “Purchasing additional services” on page 133 Before you contact Lenovo Often, you can solve your computer pro...
Page 149 - Telephone numbers; Purchasing additional services
• Replacement or use of parts not manufactured for or by Lenovo or nonwarranted parts• Identification of software problem sources• Configuration of the UEFI BIOS as part of an installation or upgrade• Changes, modifications, or upgrades to device drivers• Installation and maintenance of network oper...
Page 151 - Appendix A. Regulatory Information; Locations of the UltraConnectTM wireless antennas; Wireless interoperability
Appendix A. Regulatory Information Locations of the UltraConnect™ wireless antennas ThinkPad models feature a diversified antenna system built into the display for optimal reception, whichenables wireless communication wherever you are. 1 Wireless LAN antenna (auxiliary) and Wireless WAN antenna (au...
Page 152 - Usage environment and your health
• Dial-Up Networking Profile (DUN) • File Transfer Profile (FTP) • Generic Access Profile (GAP) • Generic A/V Distribution Profile (GAVDP) • Hardcopy Cable Replacement Profile (HCRP) • Headset Profile (HSP) • Hands-Free Profile (HFP) • Human Interface Device Profile (HID) • Message Access Profile (M...
Page 153 - Locating wireless regulatory notices; Export classification notice
Locating wireless regulatory notices For more information about the wireless regulatory notices, refer to the Regulatory Notice shipped with the computer. If the computer is shipped without the Regulatory Notice , you can find it on the Web site at: http://www.lenovo.com/ThinkPadUserGuides Export cl...
Page 154 - German Class B compliance statement; Deutschsprachiger EU Hinweis:
European Union - Compliance to the Electromagnetic CompatibilityDirective This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on theapproximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannotaccept responsibil...
Page 157 - Appendix B. WEEE and recycling statements; Important WEEE information; Collecting and recycling a disused Lenovo computer or monitor
Appendix B. WEEE and recycling statements Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipmentwhen it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners inrecycling their IT products. For information on...
Page 158 - Battery recycling information for Brazil; Declarações de Reciclagem no Brasil; Battery recycling information for Taiwan
Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or otherenvironmental sensitive substances. To properly dispose of disused components, such as a printed circuitboard or drive, use the methods described above for collec...
Page 159 - Battery recycling information for the European Union; Battery recycling information for the United States and Canada
Battery recycling information for the European Union Notice: This mark applies only to countries within the European Union (EU). Batteries or packaging for batteries are labeled in accordance with European Directive 2006/66/ECconcerning batteries and accumulators and waste batteries and accumulators...
Page 162 - Ukraine RoHS
Page 163 - Appendix D. ENERGY STAR model information
Appendix D. ENERGY STAR model information ENERGY STAR ® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products andpractices. Lenovo is proud to offer our customers product...
Page 166 - Trademarks
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: LenovoAccess ConnectionsActive Protection SystemRescue and RecoverySecure Data DisposalThinkPadThinkVantageTrackPointUltraConnect Intel and Intel SpeedStep are trademarks of Intel Corporation in t...