Lenovo THINKPAD E31- User Manual

Chapter 1. Safety information This chapter presents following safety information that you need to be familiar with before you servicea ThinkPad Notebook.• “General safety” on page 1 • “Electrical safety” on page 1 • “Safety inspection guide” on page 3 • “Handling devices that are sensitive to electr...

• Keep the parts in protective packages until they are inserted into the product. • Avoid contact with other people. • Wear a grounded wrist strap against your skin to eliminate static on your body. • Prevent the part from touching your clothing. Most clothing is insulative and retains a charge even...

Chapter 2. Important service information This chapter presents following important service information that applies to all machine types supported bythis manual:• “Strategy for replacing FRUs” on page 19 – “Strategy for replacing a hard disk drive” on page 20 – “Important notice for replacing a syst...

Strategy for replacing a hard disk drive Always try to run a low-level format before replacing a hard disk drive. This will cause all customer data onthe hard disk to be lost. Be sure that the customer has a current backup of the data before doing this task. Attention: The drive startup sequence in ...

“CTO” (Example: 1829-F1U). Also, PEW, eSupport, and the HMM will list these products under the samefixed model number. FRU identification for CTO, CMV, and GAV products There are three information resources to identify which FRUs are used to support CTO, CMV, and GAVproducts. These sources are PEW, ...

Chapter 3. General checkout This chapter presents following information:• “What to do first” on page 23 • “Checkout guide” on page 24 – “Diagnostics using PC-Doctor for DOS” on page 24 – “Lenovo ThinkVantage Toolbox ” on page 27 – “FRU tests” on page 27 • “Power system checkout” on page 28 The descr...

Before checking problems with the computer, determine whether the damage is covered under the warrantyby referring to the following list: The following are not covered under warranty: • LCD panel cracked from the application of excessive force or from being dropped• Scratched (cosmetic) parts• Disto...

On the BIOS Setup Utility screen, press F9, Enter, F10, and then Enter. Note: When you initialize the computer configuration, some devices are disabled, such as the serial port. If you test one of these devices, you will need to enable it by using Configuration utility for DOS. The utility isavailab...

Diagnostics Interactive Tests • Run Normal Test• Run Quick Test• CPU/Coprocessor• System board• Video Adapter• Fixed Disks• Diskette Drives• Other Devices• Wireless LAN• Advanced Memory Tests • Keyboard• Video• Internal Speaker• Mouse• Diskette• System Load• Optical Drive Test• Intel WLAN Radio Test...

Lenovo ThinkVantage Toolbox Lenovo ThinkVantage ® Toolbox is a diagnostic program that works through the Windows operating system. It enables you to view symptoms of computer problems and solutions for them, and includes automaticnotification when action is required, computing assistance, advanced d...

Table 1. FRU tests (continued) FRU Applicable test Memory 1. If two DIMMs are installed, remove one of them and run Diagnostics ➙ Advanced Memory Tests . 2. If the problem does not recur, return the DIMM to its place, remove the other one, and run the test again. TrackPoint or pointingdevice If the ...

Pin Voltage (V dc) 1 +20 2 0 3 Ground 1 2 3 (20V) Note: Output voltage of pin no.2 of the AC adapter may different from the one you are servicing. 3. If the voltage is not correct, replace the AC adapter.4. If the voltage is acceptable, do the following: • Replace the system board.• If the problem p...

Terminal Voltage (V dc) 1 + 0 to + 12.6 7 Ground (-) 1(+) 2(+) 6(-) 3 4 5 7(-) 3. If the voltage is less than +11.0 V dc, the battery pack has been discharged. Note: Recharging will take at least 3 hours, even if the indicator does not turn on. If the voltage is still less than +11.0 V dc after rech...

Chapter 4. Related service information This chapter presents following information:• “Restoring the factory contents by using Recovery Disc Set” on page 31 • “Passwords” on page 32 • “Power management” on page 34 • “Symptom-to-FRU index” on page 35 Service Web site: When the latest maintenance diske...

3. Press F10 to save the Setup Utility configuration changes. Follow the instructions on the screen to begin the recovery process. 4. Select your language and click Next . 5. Read the license. If you agree with the terms and conditions, select I accept these terms and conditions and then click Next ...

service technicians provide any services to reset either the user or the master HDP, or to recover data fromthe hard disk drive. The hard disk drive can be replaced for a scheduled fee. For how to remove the POP, see “How to remove the hard-disk password” on page 33. Supervisor password A supervisor...

Symptom-to-FRU index This section contains following information:• “Numeric error codes” on page 35 • “Error messages” on page 37 • “No-beep symptoms” on page 37 • “LCD-related symptoms” on page 38 • “Intermittent problems” on page 38 • “Undetermined problems” on page 39 The symptom-to-FRU index in ...

Table 2. Numeric error codes (continued) Symptom or error (beeps, if any) FRU or action, in sequence 02F7 Fail-safe timer NMI failed(two short beeps) 1. DIMM. 2. System board. 1802 Unauthorized network card is plugged in—Turn off andremove the miniPCI network card.(two short beeps) 1. Remove the Min...

Table 4. No-beep symptoms (continued) Symptom or error FRU or action, in sequence The power-on password prompt appears. A power-on password or a supervisor password is set.Type the password and press Enter . The hard-disk password prompt appears. A hard-disk password is set. Type the password andpre...

Undetermined problems If the diagnostic tests did not identify the adapter or device that has failed, if wrong devices are installed,or if the system simply is not operating, follow these procedures to isolate the failing FRU (do not isolateFRUs that have no defects). Verify that all attached device...

Chapter 5. Status indicators This chapter presents the system status indicators that show the status of the computer. 1 2 3 4 Table 6. Status indicators Indicator Meaning 1 On-screenindicators Caps lock: Caps Lock mode is enabled. You can enter all alphabetic characters(A-Z) in uppercase without pre...

Chapter 6. Special keys This computer has several special keys at the upper row of the keyboard. To use each function, directlypress the desired key. Note: To use F1 - F12 functions, press Fn and the desired function key simultaneously; this is the default setting. The following table shows the func...

Chapter 7. FRU replacement notices External CRU statement to customers: Some problems with your product can be resolved with a replacement part you can install yourself, calleda “Customer Replaceable Unit” or “CRU.” Some CRUs are designated as Self-service CRUs and othersare designated as Optional-s...

• Torque driver If you have a torque driver, refer to the “Torque” column for each step. • Make sure that you use the correct screw. If you have a torque screwdriver, tighten all screws firmly to the torque shown in the table. Never use a screw that you removed. Use a new one. Make sure that all of ...

MTM on rear label: TTTT-CTO S/N SSSSSSS Product ID on rear label: TTTT-MMM (Use this number when setting Serial Number) In the example, the Serial Number to be input is '1STTTTMMMSSSSSSS'. Retaining the UUID The Universally Unique Identifier (UUID) is a 128-bit number uniquely assigned to your compu...

Chapter 8. Removing and replacing a FRU External CRU statement to customers: Some problems with your product can be resolved with a replacement part you can install yourself, calleda “Customer Replaceable Unit” or “CRU.” Some CRUs are designated as Self-service CRUs and othersare designated as Optio...

1010 Battery pack Important notice for replacing a battery pack: ThinkVantage Toolbox has an automatic battery diagnostic that determines if the battery pack is defective. A batterypack FRU should not be replaced unless this diagnostic shows that the battery is defective. The only exception to this ...

Removal steps of bottom slot cover Note: Loosen the screws 1 , but do not remove them. 2 1 1 1 1 1 When installing: Make sure that all the projections of the cover are attached firmly to the frame. Then secure the screws. Applying label to the bottom slot cover When you replace the cover, following ...

1 1030 DIMM For access, remove these FRUs in order:• “1010 Battery pack” on page 50 • “1020 Bottom slot cover” on page 50 Removal steps of DIMM 1 a b 1 2 Note: If only one DIMM is used on the computer you are servicing, the card must be installed in SLOT-0 ( a ), but not in SLOT-1 ( b ). When instal...

1040 Hard disk drive (HDD) For access, remove these FRUs in order:• “1010 Battery pack” on page 50 • “1020 Bottom slot cover” on page 50 Attention: • Do not drop the drive or apply any physical shock to it. The drive is sensitive to physical shock. Improper handling can cause damage and permanent lo...

3 When installing: Make sure that the HDD connector is attached firmly. 1050 PCI Express Mini Card for wireless LAN For access, remove these FRUs in order:• “1010 Battery pack” on page 50 • “1020 Bottom slot cover” on page 50 Removal steps of PCI Express Mini Card for wireless LAN In step 1 , unplug...

1 2 2 Step Screw (quantity) Color Torque 2 M2 × 3 mm, flat-head, nylon-coated (2) Black 0.181 Nm(1.85 kgfcm) 3 When installing: Plug the gray cable into the jack marked MAIN or M , and the black cable into the jack marked AUX or A on the card. 1060 PCI Express Mini Card for wireless WAN For access, ...

• “1010 Battery pack” on page 50 • “1020 Bottom slot cover” on page 50 Removal steps of PCI Express Mini Card for wireless WAN In step 1 , unplug the jacks by using the removal tool antenna RF connector (P/N: 08K7159) or pick the connectors with your fingers and gently unplug them in direction of th...

When installing: Plug the red cable into the jack marked MAIN , and the blue cable into the jack marked AUX on the card. 1070 Keyboard For access, remove these FRUs in order:• “1010 Battery pack” on page 50 • “1020 Bottom slot cover” on page 50 Removal steps of keyboard 1 1 Step Screw (quantity) Col...

3 4 7 6 5 7 8 Installation steps of keyboard When installing the keyboard, do as follows: 1. Attach the keyboard connectors. 2. Attach the keyboard so that the keyboard front edges are under the frame as shown in this figure. 58 Hardware Maintenance Manual

3. Secure the keyboard by tightening the screws from the bottom side of the computer. 1080 Top case assembly and microphone module For access, remove these FRUs in order:• “1010 Battery pack” on page 50 • “1020 Bottom slot cover” on page 50 • “1040 Hard disk drive (HDD)” on page 53 • “1070 Keyboard”...

9 9 9 9 9 9 9 9 9 9 10 11 12 12 14 13 1090 Backup battery For access, remove these FRUs in order:• “1010 Battery pack” on page 50 • “1020 Bottom slot cover” on page 50 • “1070 Keyboard” on page 57 • “1080 Top case assembly and microphone module” on page 59 62 Hardware Maintenance Manual

Removal steps of backup battery DANGER Use only the battery specified in the parts list for your computer. Any other battery could igniteor explode. 1 2 When installing: Make sure that the connector is attached firmly. 1100 Bluetooth daughter card (BDC-2) For access, remove these FRUs in order:• “10...

Removal steps of BDC-2 1 2 Step Screw (quantity) Color Torque 1 M2 × 3 mm, flat-head, nylon-coated (1) Black 0.181 Nm(1.85 kgfcm) When installing: Make sure that the connector is attached firmly. 1110 Speaker assembly For access, remove these FRUs in order:• “1010 Battery pack” on page 50 • “1020 Bo...

Removal steps of speaker assembly 1 1 1 1 Step Screw (quantity) Color Torque 2 M2 × 3 mm, flat-head, nylon-coated (4) Black 0.181 Nm(1.85 kgfcm) 2 3 3 Cable routing: Make sure that the connector is attached firmly and you route the cable as shown in this figure. Chapter 8 . Removing and replacing a ...

1120 System board and fan assembly Important notices for handling the system board: When handling the system board, bear the following in mind. • The system board has an accelerometer, which can be broken by applying several thousands of G-forces. Note: Dropping a system board from a height of as li...

For AMD ® models (MT0197): a CPU c South Bridge b North Bridge d Accelerometer chip for the HDD Active Protection System a b d c For AMD models (MT0221): a Accelerometer chip for the HDD Active Protection System c North Bridge b CPU d South Bridge b c a d Chapter 8 . Removing and replacing a FRU 69

3 4 When installing: Make sure that the connectors are attached firmly. a 8 5 6 7 Chapter 8 . Removing and replacing a FRU 71

• “1110 Speaker assembly” on page 64 • “1120 System board and fan assembly” on page 66 Removal steps of I/O card assembly, audio cable, and I/O cable 2 1 1 1 1 Step Screw (quantity) Color Torque 2 M2 × 3 mm, flat-head, nylon-coated (1) Black 0.181 Nm(1.85 kgfcm) 3 4 5 6 74 Hardware Maintenance Manua...

Removal steps of LCD unit 1 1 1 1 1 2 2 2 2 Step Screw (quantity) Color Torque 2 M2.5 × 5 mm, flat-head, nylon-coated (4) Black 0.392Nm(4 kgfcm) 76 Hardware Maintenance Manual

1150 Base cover assembly and DC-in cable For access, remove these FRUs in order:• “1010 Battery pack” on page 50 • “1020 Bottom slot cover” on page 50 • “1040 Hard disk drive (HDD)” on page 53 • “1050 PCI Express Mini Card for wireless LAN” on page 54 • “1060 PCI Express Mini Card for wireless WAN” ...

Applying labels to the base cover The new base cover FRU is shipped with a kit containing labels of several kinds. When you replace the base cover, you need to apply the following labels: If the Windows Certificate of Authentication label (COA) 2 is attached to a part that is replaced, return the ol...

For the location of each label, refer to the following figure: 1 16 15 14 9 8 2 3 4 5 11 6 7 10 12 13 2010 LCD bezel assembly For access, remove this FRU:• “1010 Battery pack” on page 50 Removal steps of LCD bezel assembly 1 1 1 1 Step Screw cap Screw (quantity) Color Torque 1 M2 × 4 mm, flat-head, ...

2 2 2 2 2 2 2 2 2 2 2020 Integrated camera For access, remove these FRUs in order:• “1010 Battery pack” on page 50 • “2010 LCD bezel assembly” on page 80 Removal steps of integrated camera 1 2 When installing: Make sure that the connector of the integrated camera is attached firmly. Chapter 8 . Remo...

2030 LCD panel and LCD cable For access, remove these FRUs in order:• “1010 Battery pack” on page 50 • “1020 Bottom slot cover” on page 50 • “1040 Hard disk drive (HDD)” on page 53 • “1050 PCI Express Mini Card for wireless LAN” on page 54 • “1060 PCI Express Mini Card for wireless WAN” on page 55 •...

Removal steps of hinge kit 2 1 1 2 Step Screw (quantity) Color Torque 2 M2 × 3 mm, flat-head, nylon-coated (2) Black 0.181 Nm(1.85 kgfcm) 3 3 2050 Wireless LAN antenna assembly, wireless WAN antenna assembly,and LCD rear cover assembly For access, remove these FRUs in order:• “1010 Battery pack” on ...

Chapter 9. Locations This chapter presents the location of ThinkPad Edge 13” features and hardware. Front view 1 Integrated camera (for some models) 2 Power switch 3 AC power connector 4 Status indicators Note: For the description of each indicator, see Chapter 5 “Status indicators” on page 41. 5 Po...

1 2 3 4 5 6 7 8 13 15 14 12 9 10 11 Bottom view 1 Battery pack latch 2 Battery pack 3 Security keyhole 4 External monitor connector 5 HDMI port 6 RJ-45 (Ethernet) connector 7 Power USB connector (MT0196, MT0197, and MT0492)eSATA/USB connector (MT0217, MT0221, and MT0250) 8 Built-in stereo speakers 9...

Chapter 10. Parts list This chapter contains following lists of the service parts.• “Overall” on page 92 • “LCD FRUs” on page 101 • “Keyboard” on page 104 • “AC adapters” on page 105 • “Miscellaneous parts” on page 106 • “Power cords” on page 106 • “Recovery discs” on page 107 • “Common service tool...

• FRUs marked with OP are available as options. Overall 1 2 5 3 4 6 7 9 8 10 11 12 13 14 15 16 17 18 19 20 21 92 Hardware Maintenance Manual

LCD FRUs 1 2 4 5 6 7 3 8 Chapter 10 . Parts list 101

Table 9. Parts list—13.3-inch HD LED-backlight LCD (continued) No. FRU (13.3-inch HD LED-backlight LCD) FRU no. CRUID 5 LCD rear cover assembly (midnight black gloss)• 0217-CTO, 22x, 2Ax, 2Ex, 2Hx, 2Kx, 2Px, 2Qx, 2Sx, 2Ux, 3Bx• 0221-CTO, 22x, 27x, 2Bx, 2Ex, 2Hx, 2Lx, 2Nx, 2Qx, 2Sx, 3Ax, 3Cx, 3Fx• 02...

Table 10. Parts list—Keyboard (continued) Language FRU No. CRUID Danish 60Y9447, 60Y9517 Dutch 60Y9457, 60Y9527 Finnish, Swedish 60Y9464, 60Y9534 French 60Y9449, 60Y9519 German 60Y9450, 60Y9520 Greek (U.S. English and Greek layout) 60Y9451, 60Y9521 Hebrew 60Y9452, 60Y9522 Hungarian 60Y9453, 60Y9523 ...

Table 12. Parts list—3-pin AC adapters FRU FRU no. CRUID 3-pin (65 W, 20 V) adapter (models CTO, xxG, xxM, xxQ, xxA, xxT, xxK, xxC, xxB, xxH, xxV) 42T5283 3-pin (65 W, 20 V) adapter (models CTO, xxG, xxM, xxQ, xxA, xxT, xxK, xxC, xxB, xxH, xxV) 42T4421 3-pin (65 W, 20 V) adapter (models CTO, xxG, xx...

Table 15. Parts list—3-pin power cords Country or region FRU No. CRUID Australia, New Zealand• models -CTO, xxM 42T5050, 42T5135 Bangladesh, Sri Lanka, South Africa• models -CTO, xxG 42T5056, 42T5141 Canada, U.S.• models -CTO, xxG, xxT 42T5004, 42T5089 China (P.R.C.) (other than Hong Kong S.A.R.)• m...

Common service tools Table 25. Parts list—Common service tools Tool P/N Screwdriver kit 95F3598 1/4" drive spinner handle 1650840 1/4" Sq. to 1/4" hex torx adapter 93F2838 TR7-TR-10 tamper resistant torx bits 00P6967 Removal tool antenna RF connector 08K7159 USB 2.0 CD-RW/DVD-ROM combo d...

Trademarks The following terms are trademarks of Lenovo in the United States, other countries or both: Active Protection SystemLenovoThinkPadThinkVantageTrackPointUltraNav Microsoft and Windows are trademarks or registered trademarks of the Microsoft group of companies. The following terms are trade...