Page 4 - Note
Note Before using this information and the product it supports, be sure to read the general information underAppendix A “Notices” on page 115. Second Edition (May 2011) © Copyright Lenovo 2010, 2011. LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services A...
Page 5 - Contents; iii
Contents About this manual. . . . . . . . . . . . v Chapter 1. Safety information . . . . . 1 General safety . . . . . . . . . . . . . . . . 1 Electrical safety . . . . . . . . . . . . . . . 2 Safety inspection guide . . . . . . . . . . . . 3 Handling devices that are sensitive to electrostaticdisch...
Page 6 - iv
Chapter 9. Locations . . . . . . . . . 95 Front view . . . . . . . . . . . . . . . . 95 Rear view . . . . . . . . . . . . . . . . . 96 Bottom view . . . . . . . . . . . . . . . 96 Chapter 10. Parts list . . . . . . . . . 97 Overall . . . . . . . . . . . . . . . . . . 98 LCD FRUs . . . . . . . . . . ...
Page 7 - About this manual
About this manual This manual contains service and reference information for the following ThinkPad ® products: ThinkPad Edge 11" and E10 MT 0328 and 2545 Use this manual along with the advanced diagnostic tests to troubleshoot problems. Important: This manual is intended only for trained servic...
Page 9 - Chapter 1. Safety information; General safety; you think is too heavy for you.
Chapter 1. Safety information This chapter presents following safety information that you need to be familiar with before you servicea ThinkPad Notebook.• “General safety” on page 1 • “Electrical safety” on page 2 • “Safety inspection guide” on page 3 • “Handling devices that are sensitive to electr...
Page 10 - Electrical safety; exposed
Electrical safety Observe the following rules when working on electrical equipment. Important: Use only approved tools and test equipment. Some hand tools have handles covered with a soft material that does not insulate you when working with live electrical currents. Many customers have, near their ...
Page 12 - Grounding requirements
2. Make sure that the ESD protective devices you use have been certified (ISO 9000) as fully effective. When handling ESD-sensitive parts: • Keep the parts in protective packages until they are inserted into the product. • Avoid contact with other people. • Wear a grounded wrist strap against your s...
Page 31 - Chapter 2. Important service information; Strategy for replacing FRUs; Before replacing parts:
Chapter 2. Important service information This chapter presents following important service information that applies to all machine types supported bythis manual:• “Strategy for replacing FRUs” on page 23 – “Strategy for replacing a hard disk drive” on page 24 – “Important notice for replacing a syst...
Page 32 - When handling a system board:; How to use error message
Attention: The setup configuration on the computer you are servicing may have been customized. Running Automatic Configuration may alter the settings. Note the current configuration settings (using the ViewConfiguration option); then, when service has been completed, verify that those settings remai...
Page 33 - custom models and are not found in the HMM.; FRU identification for CTO, CMV, and GAV products; Using PEW; • PEW can be accessed at the following Web site:; Using eSupport
• The HMM will have the 4-digit MT and 3-digit CTO model only (Example: 1829-CTO). Again, CMVs are custom models and are not found in the HMM. General Announce Variant (GAV) This is a standard model (fixed configuration). GAVs are announced and offered to all customers. The MTMportion of the machine...
Page 35 - Chapter 3. General checkout; Only certified trained personnel should service the computer.; What to do first
Chapter 3. General checkout This chapter presents following information:• “What to do first” on page 27 • “Checkout guide” on page 28 – “Diagnostics using PC-Doctor for DOS” on page 28 – “Testing the computer” on page 29 – “Detecting system information with PC-Doctor” on page 31 – “Lenovo ThinkVanta...
Page 36 - The following are not covered under warranty:; or the insertion of a diskette with multiple labels; Checkout guide; Identify the failing symptoms in as much detail as possible.; Diagnostics using PC-Doctor for DOS; To enter BIOS Setup Utility, do as follows:
Note for warranty: During the warranty period, the customer may be responsible for repair costs if the computer damage was caused by misuse, accident, modification, unsuitable physical or operatingenvironment, or improper maintenance by the customer. Following is a list of some common items thatare ...
Page 37 - Testing the computer; Set the external optical drive as a startup device.; ATAPI CDx; Follow the instructions on the screen.; Diagnostics; Instead of pressing Enter, click the left button.
Note: If a supervisor password has been set by the customer, BIOS Setup Utility menu appears after the password is entered. You can start the utility by pressing Enter instead of entering the supervisor password;however, you cannot change the parameters that are protected by the supervisor password....
Page 38 - The options on the test menu are as follows:; Quit — Exit Diag
Note: PC-Doctor menu does not mean the formal support device list. Some unsupported device names may appear in the PC-Doctor menu. Diagnostics Run Normal TestRun Quick TestCPU/Coprocessor Systemboard System Memory Video AdapterFixed DisksDiskette Drives Other Devices Communication Interactive Tests ...
Page 39 - Detecting system information with PC-Doctor; PC-Doctor can detect the following system information:; Lenovo ThinkVantage Toolbox; Lenovo ThinkVantage
Detecting system information with PC-Doctor PC-Doctor can detect the following system information: Hardware Info • System Configuration• Memory Contents• Physical Disk Drives• Logical Disk Drives• VGA Information• IDE Drive Info• PCI Information• PNPISA Info• SMBIOS Info• VESA LCD Info• Hardware Eve...
Page 40 - FRU tests; The following table shows the test for each FRU.
FRU tests The following table shows the test for each FRU. Table 1. FRU tests FRU Applicable test System board 1. Diagnostics ➙ CPU/Coprocessor 2. Diagnostics ➙ Systemboard Power Diagnostics ➙ ThinkPad Devices ➙ AC Adapter ➙ Battery 1 (Battery2) LCD unit 1. Diagnostics ➙ Video Adapter 2. Interactive...
Page 41 - Checking operational charging
Power system checkout To verify a symptom, do the following: 1. Turn off the computer.2. Remove the battery pack.3. Connect the ac adapter.4. Check that power is supplied when you turn on the computer.5. Turn off the computer.6. Disconnect the ac adapter and install the charged battery pack.7. Check...
Page 42 - Checking the battery pack; To check the battery pack, do the following:; Checking the backup battery; Power off the computer, and unplug the ac adapter from it.
Perform operational charging. If the battery status indicator or icon does not turn on, remove the batterypack and let it return to room temperature. Reinstall the battery pack. If the charge indicator or icon still doesnot turn on, replace the battery pack. If the charge indicator still does not tu...
Page 43 - • If the voltage is correct, replace the system board.
5. Measure the voltage of the backup battery. See the following figure. Wire Voltage (V dc) Red +2.5 to +3.2 Black Ground Red (+) Black (-) • If the voltage is correct, replace the system board. • If the voltage is not correct, replace the backup battery. • If the backup battery discharges quickly a...
Page 45 - Chapter 4. Related service information; Restoring the factory contents by using Recovery Disc Set; Startup; Operating System Recovery Disc
Chapter 4. Related service information This chapter presents following information:• “Restoring the factory contents by using Recovery Disc Set” on page 37 • “Passwords” on page 38 • “Power management” on page 40 • “Symptom-to-FRU index” on page 41 Service Web site: When the latest maintenance diske...
Page 46 - Passwords
4. Select your language and click Next . 5. Read the license. If you agree with the terms and conditions, select I accept these terms and conditions and then click Next . If you do not agree with the terms and conditions, follow the instructions on the screen. 6. Click Yes in the displayed window to...
Page 47 - (B) If an SVP has been set and is known by the service technician:; How to remove the hard-disk password
service technicians provide any services to reset either the user or the master HDP, or to recover data fromthe hard disk drive. The hard disk drive can be replaced for a scheduled fee. For how to remove the POP, see “How to remove the hard-disk password” on page 39. Supervisor password A supervisor...
Page 49 - Hibernation mode
• Press the Fn key.• Open the LCD cover.• Turn on the power switch. Also, in either of the following events, the computer automatically returns from sleep (standby) mode andresumes operation: • The ring indicator (RI) is signaled by a serial device or a PC Card device. • The time set on the resume t...
Page 50 - can; Numeric error codes
Note: Do the FRU replacement or other actions in the sequence shown in the column headed “FRU or action, in sequence.” If replacing a FRU does not solve the problem, put the original part back in thecomputer. Do not replace a nondefective FRU. This index can also help you determine, during regular s...
Page 52 - Error messages
Error messages Table 3. Error messages Symptom or error (beeps, if any) FRU or action, in sequence Bad CRC2. Enter BIOS Setup Utility, and load Setupdefaults.(two short beeps) Press F1 to enter BIOS Setup Utility. Press F9, andEnter to load the default setting. Then save the currentsetting by pressi...
Page 53 - Intermittent problems; When analyzing an intermittent problem, do the following:; at least 10 times; Undetermined problems; Verify that all attached devices are supported by the computer.
• This policy applies to all ThinkPad Notebooks purchased on 1 January, 2008 or later. • Lenovo will not provide replacement if the LCD is within specification as we cannot guarantee thatany replacement LCD will have zero pixel defects. • One pixel consists of R, G, B sub-pixels. Table 5. LCD-relate...
Page 54 - PC Cards
i. PC Cards 4. Turn on the computer.5. Determine whether the problem has been solved.6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.7. If the problem remains, replace the following FRUs one at a time (do not replace a nondefective FRU): a...
Page 55 - Chapter 5. Status indicators
Chapter 5. Status indicators This chapter presents the system status indicators that show the status of the computer. 1 2 3 Table 6. Status indicators Indicator Meaning 1 Sleep (standby)status 2 Sleep (standby)status The illumination dot in the ThinkPad logo on the outer lid of the computer and on t...
Page 57 - Chapter 6. Fn key combinations
Chapter 6. Fn key combinations The following table shows the function of each combination of Fn with a function key. Table 7. Fn key combinations Key combination Description Fn+F1 Turn the audio volume down. Fn+F2 Turn the audio volume up. Fn+F3 Mute the microphone Fn+F4 Put the computer in sleep (s...
Page 61 - Chapter 7. FRU replacement notices; External CRU statement to customers:; Installation of Self-service CRUs is your responsibility you may; Screw notices; Plastic to plastic
Chapter 7. FRU replacement notices This chapter presents notices related to removing and replacing parts. Read this chapter carefully beforereplacing any FRU. External CRU statement to customers: Some problems with your product can be resolved with a replacement part you can install yourself, called...
Page 62 - Retaining serial numbers; Set System Identification
• Torque driver If you have a torque driver, refer to the “Torque” column for each step. • Make sure that you use the correct screw. If you have a torque screwdriver, tighten all screws firmly to the torque shown in the table. Never use a screw that you removed. Use a new one. Make sure that all of ...
Page 63 - Set ECA Information
MTM on rear label: TTTT-CTO S/N SSSSSSS Product ID on rear label: TTTT-MMM (Use this number when setting SerialNumber) In the example, the Serial Number to be input is '1STTTTMMMSSSSSSS'. Retaining the UUID The Universally Unique Identifier (UUID) is a 128-bit number uniquely assigned to your comput...
Page 65 - Chapter 8. Removing and replacing a FRU; the risk of damaging parts.; DANGER
Chapter 8. Removing and replacing a FRU This chapter presents directions and drawings for use in removing and replacing a FRU. Be sure to observethe following general rules: 1. Do not try to service any computer unless you have been trained and certified. An untrained person runs the risk of damagin...
Page 66 - Before servicing ThinkPad Edge 11”
Before servicing ThinkPad Edge 11” Some models of the ThinkPad Edge 11” you are servicing might have the SIM card that the customerhas installed. If the computer you are servicing has the SIM card, remove it before you start the servicing. To remove the SIM card, you need to remove following FRUs:• ...
Page 67 - Important notice for replacing a battery pack:
1010 Battery pack Important notice for replacing a battery pack: ThinkVantage Toolbox have an automatic battery diagnostic that determines if the battery pack is defective.A battery pack FRU should not be replaced unless this diagnostic shows that the battery is defective. The only exception to this...
Page 70 - Do not drop the drive or apply any physical shock to it.; The drive is sensitive to physical shock.
1030 Hard disk drive (HDD) For access, remove these FRUs in order:• “1010 Battery pack” on page 59 • “1020 Bottom door” on page 60 Attention: • Do not drop the drive or apply any physical shock to it. The drive is sensitive to physical shock. Improper handling can cause damage and permanent loss of ...
Page 73 - 050 PCI Express Mini Card for wireless LAN
1050 PCI Express Mini Card for wireless LAN For access, remove these FRUs in order:• “1010 Battery pack” on page 59 • “1020 Bottom door” on page 60 Table 12. Removal steps of PCI Express Mini Card for wireless LAN In step 1a and 1b , unplug the jacks by using the removal tool antenna RF connector (P...
Page 75 - 060 PCI Express Mini Card for wireless WAN
1060 PCI Express Mini Card for wireless WAN For access, remove these FRUs in order:• “1010 Battery pack” on page 59 • “1020 Bottom door” on page 60 Table 13. Removal steps of PCI Express Mini Card for wireless WAN In step 1a and 1b , unplug the jacks by using the removal tool antenna RF connector (P...
Page 85 - 120 System board, fan assembly, and backup battery; Important notices for handling the system board:; When handling the system board, bear the following in mind.
1110 Speaker assembly For access, remove these FRUs in order:• “1010 Battery pack” on page 59 • “1020 Bottom door” on page 60 • “1030 Hard disk drive (HDD)” on page 62 • “1070 Keyboard” on page 68 • “1080 Palm rest assembly, power-on board assembly (with cable), and microphone” on page 71 Table 19. ...
Page 91 - “1120 System board, fan assembly, and backup battery” on page 77
1130 LCD unit For access, remove these FRUs in order:• “1010 Battery pack” on page 59 • “1020 Bottom door” on page 60 • “1030 Hard disk drive (HDD)” on page 62 • “1070 Keyboard” on page 68 • “1080 Palm rest assembly, power-on board assembly (with cable), and microphone” on page 71 • “1120 System boa...
Page 93 - 150 DC-in cable and base cover assembly
1140 CRT board assembly (with cable) For access, remove these FRUs in order:• “1010 Battery pack” on page 59 • “1020 Bottom door” on page 60 • “1030 Hard disk drive (HDD)” on page 62 • “1070 Keyboard” on page 68 • “1080 Palm rest assembly, power-on board assembly (with cable), and microphone” on pag...
Page 101 - 040 Antenna kit and LCD rear cover assembly
2040 Antenna kit and LCD rear cover assembly For access, remove these FRUs in order:• “1010 Battery pack” on page 59 • “1020 Bottom door” on page 60 • “1030 Hard disk drive (HDD)” on page 62 • “1070 Keyboard” on page 68 • “1080 Palm rest assembly, power-on board assembly (with cable), and microphone...
Page 103 - Front view
Chapter 9. Locations This chapter presents the location of ThinkPad Edge 11” features and hardware. Front view 1 Integrated camera (for some models) 2 Power switch 3 Universal serial bus (USB) connector 4 Always on universal serial bus (USB) connector 5 4-in-1 Media Card Reader slot 6 Power status i...
Page 105 - Chapter 10. Parts list
Chapter 10. Parts list This chapter contains following lists of the service parts.• “Overall” on page 98 • “LCD FRUs” on page 104 • “Keyboard” on page 107 • “AC adapters” on page 108 • “Miscellaneous parts” on page 108 • “Power cords” on page 109 • “Recovery discs” on page 110 Notes: • Each FRU is a...
Page 106 - Overall
Overall 98 ThinkPad Edge 11” and E10 Hardware Maintenance Manual
Page 112 - LCD FRUs
LCD FRUs 1 4 2 5 8 6 7 3 104 ThinkPad Edge 11” and E10 Hardware Maintenance Manual
Page 115 - Keyboard
Keyboard Table 32. Parts list—Keyboard Language FRU no. CRUID Arabic 60Y9891 60Y9961 Belgian 60Y9892 60Y9962 Brazilian Portuguese 60Y9890 60Y9960 Bulgarian 60Y9893 60Y9963 Canadian French (058) 60Y9888 60Y9958 Canadian French (Acnor) 60Y9887 60Y9957 Czech 60Y9894 60Y9964 Danish 60Y9895 60Y9965 Dutch...
Page 116 - AC adapters; Miscellaneous parts
AC adapters Table 33. Parts list—2-pin ac adapters FRU FRU no. CRUID 2-pin (65 W, 20 V) adapter (models CTO, xxE, xxF, xxJ, xxL, xxP, xxS, xxU, xxY) 42T5282 2-pin (65 W, 20 V) adapter (models CTO, xxE, xxF, xxJ, xxL, xxP, xxS, xxU, xxY) 42T4423 2-pin (65 W, 20 V) adapter (models CTO, xxE, xxF, xxJ, ...
Page 117 - Power cords
Power cords A ThinkPad power cord for a specific country or region is usually available only in that country or region: Table 36. Parts list—2-pin power cords Country or region FRU no. CRUID Argentina• models -CTO, xxY 42T5020 42T5105 Brazil• models -CTO, xxP 42T5180 42T5183 Canada, U.S.• models -CT...
Page 118 - Recovery discs
Recovery discs Windows 7 Home Basic (32 bit) DVDs Windows 7 Home Basic (32 bit) is preinstalled as the operating system in the following models:• 0328-CTO, 2Yx, 2Zx, 32x, 33x, 34x, 35x, 36x, 37x, 38x, 39x, 3Ax, 43x, 44x, 45x, 4Cx, 4Gx, 4Hx, 4Jx• 2545-CTO, 2Ex, 2Lx, 2Mx, 2Nx, 2Px, 2Qx, 2Rx, 38x, 39x,...
Page 122 - Common service tools
Common service tools Table 43. Parts list—Common service tools Tool P/N Screwdriver kit 95F3598 1/4" drive spinner handle 1650840 1/4" Sq. to 1/4" hex torx adapter 93F2838 TR7-TR-10 tamper resistant torx bits 00P6967 Removal tool antenna RF connector 08K7159 USB 2.0 CD-RW/DVD-ROM combo d...
Page 124 - Electronic emission notices; User Guide; Trademarks
Electronic emission notices For electronic emission information on Class B digital devices, refer to the corresponding information inthe User Guide . Trademarks The following terms are trademarks of Lenovo in the United States, other countries or both: Active Protection SystemLenovoThinkPadThinkVant...
