Lenovo E420s- User Manual

Wireless related information . . . . . . . . . 159 Location of the UltraConnect wirelessantennas . . . . . . . . . . . . . . . 160 Locating wireless regulatory notices . . . . 161 Export classification notice . . . . . . . . . . 162 Electronic emission notices. . . . . . . . . . 162 Federal Communic...

Read this first Be sure to follow the important tips given here to continue to get the most use and enjoyment out of yourcomputer. Failure to do so might lead to discomfort or injury, or cause your computer to fail. When your computer is turned on or the battery is charging, the base, the palmrest, ...

Protect your computer and data when moving it. Before moving a computer equipped with a hard disk drive, do one of thefollowing, and make sure that the power switch is off or is blinking: • Turn it off. • Put it in sleep (standby) mode • Put it in hibernation mode. This will help to prevent damage t...

Conditions that require immediate action Products can become damaged due to misuse or neglect. Some product damage is serious enoughthat the product should not be used again until it has been inspected and, if necessary, repaired byan authorized servicer. As with any electronic device, pay close att...

Power cords and power adapters DANGER Use only the power cords and power adapters supplied by the product manufacturer. The power cords shall be safety approved. For Germany, it shall be H05VV-F, 3G, 0.75 mm 2 , or better. For other countries, the suitable types shall be used accordingly. Never wrap...

Plugs and outlets DANGER If a receptacle (power outlet) that you intend to use with your computer equipment appears to bedamaged or corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obt...

Batteries DANGER Personal computers manufactured by Lenovo contain a coin cell battery to provide power tothe system clock. In addition, many mobile products, such as notebook computers, utilize arechargeable battery pack to provide system power when in portable mode. Batteries supplied byLenovo for...

Heat and product ventilation DANGER Computers, ac power adapters, and many accessories can generate heat when turned on and whenbatteries are charging. Notebook computers can generate a significant amount of heat due to theircompact size. Always follow these basic precautions:• When your computer is...

Notice for users in the U.S.A. Many PC products and accessories contain cords, cables or wires, such as power cords or cords to connectthe accessory to a PC. If this product has such a cord, cable or wire, then the following warning applies: WARNING Handling the cord on this product or cords associa...

Chapter 1. Product Overview This chapter provides information about the locations of connectors, locating important product information,computer features, specifications, operating environment, and preinstalled software programs. This chapter contains the following topics: • “Locating computer contr...

Front view Figure 1. ThinkPad Edge E420s front view 1 UltraConnect wireless antennas (left) 2 Built-in microphone 3 Integrated camera 4 ThinkLight 5 UltraConnect antennas (right) 6 Built-in stereo speaker (right) 7 Power switch 8 Memory-upgrade slot 9 Fingerprint reader 10 System and power-status in...

The keyboard contains the unique TrackPoint ® pointing device. Pointing, selecting, and dragging are all part of a single process that you can perform without moving your fingers from typing position. Move your fingertip across the UltraNav ® touch pad to move the pointer. The TrackPoint and TrackPo...

1 Always On USB connector The Always On Universal Serial Bus connector is used for connecting devices compatible with a USBinterface, such as a printer or a digital camera. By default, even if your computer is in sleep (standby) mode, the Always On USB connector still enablesyou to charge some devic...

Left-side view Figure 3. ThinkPad Edge E420s left-side view 1 Power jack 2 Optical drive 3 Optical drive eject button 4 Media card reader slot 1 Power jack The ac power adapter cable connects to the computer power jack to provide power to the computer andcharge the battery. An indicator to the left ...

• MultiMediaCard Note: Your computer does not support the CPRM feature for SD card. For details, refer to the instructions in “Using the media card reader” on page 52. Bottom view Figure 4. ThinkPad Edge E420s bottom view 1 Fan 2 SIM card slot 3 Optical drive 4 Emergency reset hole 5 Battery 6 Hard ...

4 Emergency reset hole If your computer stops responding, and you cannot turn it off, press and hold the power switch for 4-6seconds. If the computer still does not respond, remove the ac power adapter and reset the computer byinserting a straightened paper clip into the emergency reset hole to turn...

1 SIM card door If your computer has a wireless WAN feature, it may require a SIM (Subscriber Identification Module) card toestablish a wireless WAN (Wide Area Network) connections. Depending on the country of delivery, the SIMcard may be already installed in the SIM card slot. 2 Ethernet connector ...

System-status indicators The illuminated dot in the ThinkPad logo on the outer lid of your computer and on the palm rest works as asystem-status indicator: it shows whether the computer is in sleep (standby), hibernation, or normal mode. The meaning of the indicator is as follows: • Red: The compute...

Power-status indicators Your computer has an indicator that shows the status of ac power. The meaning of the indicator is as follows: • Green: The ac power adapter is connected. If a battery is installed on the computer, when this indicator is green it is charged. • Off: The ac power adapter is not ...

If no integrated wireless PCI Express Mini Card has been preinstalled in your computer, you can installone. To do this, follow the procedure in “Installing and replacing the PCI Express Mini Card for wirelessLAN/WiMAX connection” on page 88 or “Installing and replacing the PCI Express Mini Card for ...

Features Processor • See the system properties of your computer. You can do this as follows: Click Start , right-click Computer (in Windows XP, My Computer ); then from the pull down menu select Properties . Memory • Double data rate 3 (DDR3) synchronous dynamic random access memory – 2 slots; 1 cus...

• Multi-Burner drive Wireless features • Integrated wireless LAN • Integrated Bluetooth (on some models) • Integrated wireless WAN (on some models) • Integrated WiMAX (on some models) Security features • Fingerprint reader (on some models) Specifications This section lists the physical specification...

– At altitudes above 2438 m (8000 ft) Maximum temperature when operating under the unpressurized condition: 31.3°C (88°F) Note: When you charge the battery pack, its temperature must be at least 10°C (50°F). • Relative humidity: – Operating: 8% to 80% – Non-operating: 5% to 95% If possible, place yo...

Accessing applications in Windows 7 If you are using the Windows 7 operating system, you can access applications by following one of themethods below: • You can get the applications from the Lenovo ThinkVantage Tools. Click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools . Then depending on the app...

Table 2. Applications in Control Panel (continued) Application Control Panel section Green text in Control Panel Lenovo ThinkVantage Toolbox System and Security Lenovo - System Health andDiagnostics Mobile Broadband Activate Network and Internet Lenovo - 3G Mobile Broadband Password Manager System a...

ThinkVantage GPS If the PCI Express Mini Card installed in your computer supports GPS, your computer can receive signalsfrom GPS satellites and determine its location. If your computer is connected to the Internet, you can findyour location on a real-time map provided by Google Maps or Microsoft ® B...

Chapter 2. Using your computer This chapter provides information on using some of the computer components. This chapter contains the following topics: • “Registering your computer” on page 23 • “Frequently asked questions” on page 23 • “Special keys and buttons” on page 25 • “Using the UltraNav poin...

Special keys and buttons Your computer has several special keys and buttons. Volume and mute buttons To quickly adjust the volume of the sound from your computer, mute the sound entirely, set the microphoneto mute, or control the video output from the integrated camera, press one of the following ke...

Function key combinations Figure 7. ThinkPad Edge E420s function key combinations Launching the camera and audio settings • F5 If you press F5, the camera and audio settings window is opened and the camera preview is turned on. From this window, you can change the camera and audio settings. Note: Th...

Windows key and Application key Windows Key If you press this key , the Start menu of Windows is displayed or hidden. If you press this key and another key at the same time, the System Properties window or the Computer (inWindows XP, My Computer) window is displayed. For details, refer to the Help i...

Using the UltraNav pointing device Your computer may come with the UltraNav pointing device. The UltraNav consists of the TrackPoint andthe touch pad, each of which is itself a pointing device with both basic and extended functions. You canconfigure both devices by choosing the settings you prefer, ...

Using the TrackPoint pointing device The TrackPoint pointing device consists of a pointing stick 1 on the keyboard and three click buttons at the bottom of the keyboard. To move the pointer 5 on the screen, you apply pressure to the nonslip cap on the pointing stick in any direction parallel to the ...

Changing the cap The cap 1 on the end of the TrackPoint pointing stick is removable. You can replace it as shown in the drawing. Note: If you replace the keyboard, a new keyboard is shipped with the default cap. If you wish, you can keep the cap from your old keyboard and use it on the new one. Usin...

Power management When you need to use your computer away from electrical outlets, you depend on battery power to keepyour computer running. Different computer components consume power at different rates. The more youuse the power-intensive components, the faster you consume battery power. Do more, s...

Note: If your computer enters sleep (standby) or hibernation mode when the battery is low, but the alarm message has not yet appeared, the message will appear when the computer resumes. To resume normaloperation, press OK . Handling the battery DANGER Do not attempt to disassemble or modify the batt...

DANGER Do not put the battery pack in trash that is disposed of in landfills. When disposing of the battery,comply with local ordinances or regulations and your company's safety standards. DANGER There is a danger of an explosion if the backup battery is incorrectly placed. The lithium batterycontai...

Wireless LAN A wireless local area network covers a relatively small geographic area, such as an office building or a house.Devices based on the 802.11 standards can connect to this network. Wireless WAN A wireless wide area network covers a broader geographic area. Cellular networks are used for da...

2. Click Performance and Maintenance ; then click System . 3. Click the Hardware tab; then click Device Manager . 4. Double-click Bluetooth Radios to extract the Bluetooth Radios device tree. 5. Double-click the ThinkPad Bluetooth with Enhanced Data Rate icon to open the Properties window. 6. Click ...

– No signal – Signal level 1 – Signal level 2 – Signal level 3 Note: For more information about Access Connections Gauge, see the Help in Access Connections. Access Connections icon and wireless status icon The Access Connections icon displays general connection status. The wireless status icon disp...

7. If more than two monitor types are displayed, select Generic PnP Monitor or Generic Non-PnP Monitor . 8. Click Properties . If you are prompted for an administrator password or confirmation, type the password or provide confirmation. 9. Click the Driver tab. 10. Click Update Driver . 11. Click Br...

• If the external monitor you are using is outdated, the resolution and the refresh rate may be limited. Setting up a presentation Note: If your computer is a Windows 7 model, it does not support Presentation Director, but the F6 or Win+P key combination is available for switching display output to ...

• Playback of MIDI files through a Wavetable synthesizer under Microsoft Windows operating systems. • Playback of MP3 files through the Windows Media Player or a software MP3 player. • Recording from various sound sources, such as a headset attached to the combo audio jack of your computer. Note: Th...

If you do not want the camera to be launched automatically when you press F5 or when you use a program,press F5 to open the Communications settings window and click the Hide my camera image button to disable the camera. Configuring camera settings You can configure the camera settings to meet your n...

2. Turn on the external monitor. 3. Press F6 , then select Extend . To change the resolution for each monitor, do as follows: 1. Right-click on the desktop, and click Screen resolution . 2. Click the Monitor-1 icon (for the primary display, the computer display). 3. Select the Resolution for the pri...

Using the ThinkLight feature Because your computer can travel with you, you might need to use it in less than perfect lighting conditions.To illuminate the keyboard by turning on your computer, press Fn+Space. Note: Avoid using your computer in dark conditions for prolonged periods. It is bad for yo...

Chapter 3. You and your computer This chapter provides you information about accessibility and traveling with your computer. This chapter contains the following topics: • “Accessibility and comfort” on page 53 • “Traveling with your computer” on page 55 Accessibility and comfort Because your compute...

screen clean and set the brightness to levels that enable you to see the screen clearly. Press F7 or F8to adjust display brightness. Head Position : Keep your head and neck in a comfortable and neutral (vertical, or upright) position. Chair : Use a chair that gives you good back support and seat hei...

Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology.As a result, the following information provides ways to help users that have hearing, vision, and mobilitylimitations get the most out of their computer experience. Assist...

• Travel accessories Travel tips Use the following travel tips to travel more confidently and efficiently with your computer. 1. While it is safe to allow your computer to go through the x ray machines at airport security stations, it is important to keep your eyes on the computer at all times to pr...

Passwords and sleep (standby) mode If you have set passwords and you put your computer into sleep (standby) mode, the procedure for resumingoperation is as follows: • You are not prompted to type the password when resuming operation. • If any hard disk or the solid state drive has a hard disk passwo...

Note: You might want to note your power-on password in a safe place. Otherwise, if you forget it, you have to take your computer to a Lenovo reseller or a marketing representative to have the passwordcanceled. 11. Press F10 to exit from the Setup Notice window. Changing or removing the power-on pass...

Setup Notice window is displayed. Press F10 to exit from the Setup Notice window. The user hard diskpasswords will be removed. To change or remove the User + Master hard disk password, select User HDP or Master HDP . If you choose User HDP , do one of the following: • To change the user hard disk pa...

1. In the Enter Current Password field, type the current supervisor password. 2. Leave the Enter New Password and Confirm New Password fields in blank. 3. Follow step 11 and step 12 in “Setting a supervisor password” on page 62 to remove your supervisor password. Hard disk security Your computer sup...

1. Place the ball of your finger, that is, the central part of the fingerprint, on the small circle above the reader. Make sure that the entire top joint of the finger is on the reader. 2. Apply light pressure and swipe your finger across the reader in one smooth motion. Setting the fingerprint read...

There are methods that seem to delete the data: • Move the data to the recycle bin, and then choose the Empty recycle bin command. • Use the Delete command. • Format your hard disk drive or solid state drive, using the software for initializing it. • Using the recovery program, provided by Lenovo, b...

Chapter 5. Recovery overview This chapter provides information about the recovery solutions provided by Lenovo. This chapter contains the following topics: • “Creating and using recovery media” on page 69 • “Performing backup and recovery operations” on page 71 • “Using the Rescue and Recovery works...

Creating recovery media This section provides instructions on how to create recovery media on the Windows 7 operating system. Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. On the Windows XP operating systems, you can create recove...

4. Follow the instructions on the screen to complete the recovery operation. • To perform a recovery operation using the Rescue and Recovery program on the Windows XP operating system, do the following: 1. From the Windows desktop, click Start ➙ All Programs ➙ ThinkVantage ➙ Rescue and Recovery . Th...

• To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard disk drive to the factory default settings, click Restore your system and follow the instructions on the screen. For more information about the features of the Rescue and Recovery workspace, click Help . Note...

3. On the Startup Device Menu , select the desired optical drive as the first boot device. Then, insert the rescue disc into the optical drive and press Enter. The rescue medium starts. • If you have created a rescue medium using a USB hard disk drive, use the following instructions to use the rescu...

-OR- • If the subfolder for the device contains a file of setup information (a file with the extension .inf), you can use the Add New Hardware program (in the Windows Control Panel) to reinstall the device driver.Not all device drivers can be reinstalled by use of this program. In the Add New Hardwa...

Chapter 6. Replacing devices You can increase the capacity of the memory or the hard disk drive by replacing the original, built-indevice with an optional one. Or, if you need to, you can replace the PCI Express Mini Card by followingthe procedures in this section. • “Static electricity prevention” ...

5. Click Yes in the Setup Warning window. Wait for a few minutes, till the inside of the computer cools, and you can replace the failed component safely. Replacing the solid state drive or hard disk drive You can replace the solid state drive or hard disk drive with a new one which can be purchased ...

7. Reinstall the solid state drive or hard disk drive door 1 of the solid state drive or hard disk drive, and tighten the screw 2 . 8. Turn the computer over again. Connect the ac power adapter and the cables to the computer. Replacing the keyboard You can use the following procedures to replace the...

7. Carefully lift the keyboard until you can see how it's connected. Hold the keyboard above the computer, and then detach the connectors 1 and 3 . Then remove the keyboard. Installing the keyboard 1. Attach the connectors 1 and 3 . 82 User Guide

4. Close the computer display, and turn the computer over. Reinstall the two screws. 5. Turn the computer over again. Connect the ac power adapter and cables to the computer; then turn it on. Replacing memory Before you start, print these instructions. To replace memory, read the following prerequis...

To make sure that the SO-DIMM is installed correctly, do as follows: 1. Turn the computer on. 2. When the logo screen is displayed, press F1. The ThinkPad Setup opens. The “Installed memory” item shows the total amount of memory installed in your computer. Installing and replacing the mSATA solid st...

7. Align the contact edge of the new PCI Express Mini Card with the corresponding socket 1 . Pivot the card until you can snap it into place. Secure the card with the two screws 2 . Notes: • You can also replace the PCI Express Mini Card for Wireless WAN with an mSATA solid state drive. • To install...

Your computer may require a SIM (Subscriber Identification Module) card to establish a wireless WAN (WideArea Network) connections. Depending on the country of delivery, the SIM card may be already installed inyour computer or will be part of the shipping contents that came with your computer. If yo...

Chapter 7. Enhancing your computer This section provides information on installing devices and taking advantage of your computer'shigh-technology features. • “Finding ThinkPad options” on page 97 • “Using a flash media card” on page 97 Finding ThinkPad options If you want to expand the capabilities ...

1. Click Show hidden icons in the task bar, then click the Safely Remove Hardware and Eject Media icon (in Windows XP, select the Safely Remove Hardware icon in the task bar) to stop the function of the drive. 2. Remove the card. The drive icon disappears from Windows Explorer. Note: If you do not r...

Chapter 8. Advanced configuration While it is important to protect files, data, and settings that are on the hard disk or on the solid state drive,you may also need to install a new operating system, install new device drivers, update your system UEFI, orrecover preinstalled software. This informati...

China: SCDenmark: DKFinland: FIFrance: FRGermany: GRItaly: ITJapan: JPNetherlands: NLNetherlands: NLNorway: NOSpain: SPSweden: SVTaiwan and Hong Kong: TCUnited States: US Installing Windows 7 Before you start, print these instructions. To install Windows 7 and its related software on your computer, ...

Note: The Web site address might change without notice. If the homepage is not displayed, search for it from the Microsoft top page. To install a fix module, run the EXE file in a subfolder and follow the instructions on the screen. Note: If you remove the hard disk drive from the computer with a si...

Installing device drivers To install device drivers, refer to the web site:http://www.lenovo.com/support. To install the ThinkPad Monitor File for Windows XP/7, refer to: “Installing ThinkPad Monitor File for Windows XP/7” on page 103. To install other device drivers , follow the procedure below: 1....

16. Click OK in the Monitor tab. 17. Click OK and close the Display Settings window. For Windows XP 1. Right-click on the desktop and select Properties from the pop up menu. 2. Select the Settings tab. 3. Click the Advanced tab. 4. Select the Monitor tab. 5. Select Plug and Play Monitor from the mon...

Note: If you cannot find the Supplement files, device drivers, and application software you need on your hard disk drive, or if you want to receive updates and the latest information about them, refer to the ThinkPadWeb site at:http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&...

• Password : Set password related functions. • Fingerprint : Set the fingerprint reader related functions. • UEFI BIOS Update Option : Specify the settings for Flash UEFI BIOS update. • Memory Protection : Specify the settings for the Data Execution Prevention feature. • Virtualization : Enable or d...

Config menu items Table 3. Config menu items Menu item Submenu item Selection Comments Ethernet LAN Option ROM • Disabled • Enabled Load the Ethernet LANOption ROM to enablestartup from an integratednetwork device. Network Wireless LAN and WiMAXRadio • On • Off If you select “On,” you canuse the Wir...

Table 3. Config menu items (continued) Menu item Submenu item Selection Comments Power Control Beep • Disabled • Enabled If this function is enabled,a beep sounds when thecomputer enters a powermanagement mode, when itresumes operational mode,and when the ac poweradapter is connected ordisconnected....

Table 4. Security menu items (continued) Menu item Submenu item Selection Comments Memory Card Slot • Disabled • Enabled If you select “Enabled,”you can use the MemoryCard slot (SD Card orMultiMediaCard). Integrated Camera • Disabled • Enabled If you select “Enabled,”you can use the IntegratedCamera...

Table 5. Startup menu items (continued) Menu item Selection Comments UEFI/Legacy Boot • Both • UEFI Only • Legacy Only Select system boot capability. • Both : System will boot by following UEFI/Legacy Boot Priority setting. • UEFI Only : System will boot from UEFI enabled OS. • Legacy Only : System ...

To update your UEFI BIOS, go to the following Web site and follow the instructions on the screen:http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=tpad-matrix Using system management This section is intended primarily for network administrators. Your computer is designe...

If an administrator's password (supervisor password) has been set, you will need to specify it when you startThinkPad Setup, so that you can use these functions. Startup sequence When your computer is turned on remotely, the devices attached to it start in an order determined by thesettings for auto...

Chapter 9. Preventing problems An important part of owning a ThinkPad Notebook is maintenance. With proper care, you can avoidcommon problems. The following sections provide information that can help you to keep your computerrunning smoothly. • “General tips for preventing problems” on page 119 • “M...

14. If required, you can find your country's Customer Support Center at the following Web address: http://www.lenovo.com/support/site.wss/document.do?sitestyle=lenovo&lndocid=migr-4hwse3. Whencalling the Customer Support Center, please make sure you have your machine model type, serialnumber and...

Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to usecommon sense in handling it. By following these important tips, you will get the most use and enjoymentout of your computer. Be careful about where and how you work • Stor...

• Store your external and removable hard disk or optical drives in the appropriate containers or packaging when they are not being used. • Before you install any of the following devices, touch a metal table or a grounded metal object. This action reduces any static electricity from your body. The s...

Chapter 10. Troubleshooting computer problems This section tells what to do if you have a computer problem. It includes troubleshooting charts which areTroubleshooting procedure, Troubleshooting, Recovery overview, and Contacting Lenovo. • “Diagnosing programs” on page 125 • “Troubleshooting” on pag...

If your computer is completely unresponsive (you cannot use the UltraNav pointing device or the keyboard),do the following steps: 1. Push and hold the power switch until the machine turns off. After the computer is turned off, restart by pressing the power switch. If the machine does not turn on, co...

Solution : The hard disk is not working. Have the hard disk serviced. • Message : 2110: Read error on HDD0 (Main HDD) Solution : The hard disk is not working. Have the hard disk serviced. • Message : 2200: Machine Type and Serial Number are invalid. Solution : POST warning message in case MTMSN is n...

Solution : If you have modified a partition on your hard disk drive or solid state drive by using a partition software, information about that partition, or the master boot record may have been destroyed. 1. Turn off the computer, and then turn it on again. 2. If you still see only the cursor on the...

Networking The following are the most common networking problems: Ethernet problems • Problem : Your computer cannot connect to the network. Solution : Make sure that: – The cable is installed properly. The network cable must be securely connected both to the Ethernet connector of your computer andt...

If the words “ Bluetooth Radio” appear in the device listing, the Microsoft Bluetooth software is installed on your computer. If you want to use ThinkPad Bluetooth with Enhanced Data Rate Software, you have to install it and then replace the Bluetooth driver. For more information, see Using Bluetoot...

For Windows 7: 1. Click Start ➙ Control Panel . Change the view of the Control Panel from Category to Large icons or Small icons. 2. Click Keyboard . 3. Select the Hardware tab. In the Device Properties, make sure that the Device Status is This device is working properly . For Windows XP: 1. Click S...

2. Click Display at the left. 3. Select Change display settings . Check whether the screen resolution is correctly set. 4. Click Advanced Settings . 5. Click the Adapter tab. 6. Make sure that the correct device driver name is shown in the adapter information window. Note: The device driver name dep...

8. Click the Monitor-2 icon (for the external monitor). 9. Select the Resolution of the secondary display. 10. Set the relative position of the each monitor by dragging its icon. You can set the monitors in any relative position, but the icons must touch each other. 11. Click OK to apply the changes...

Solution : The slider might be grayed out. This means that its position is fixed by the hardware and cannot be changed. • Problem : The volume sliders do not stay in place when some audio applications are used. Solution : It is normal for the sliders to change position when certain sound application...

If your finger has any of the following conditions, you may not be able to register or authenticate it: – Your finger is wrinkled. – Your finger is rough, dry, or injured. – Your finger is very dry. – Your finger is stained with dirt, mud, or oil. – The surface of your finger is very different from ...

AC power adapter problems • Problem : The ac power adapter is connected to the computer and the working electrical outlet, but the power adapter (power plug) icon is not displayed in the task bar. Also the ac power indicator doesnot light up. Solution : Do as follows: 1. Make sure that the connectio...

Solution : Turn off the computer by pressing and holding the power button for 4 seconds or more. If the computer still does not respond, remove the ac power adapter and reset the computer by inserting astraightened paper clip into the emergency reset hole to turn off the computer. Startup problems P...

– If the sleep (standby) indicator is on, your computer is in sleep (standby) mode. Connect the ac power adapter to the computer; then press Fn. – If the sleep (standby) indicator is off, your computer is in hibernation mode or power-off state. Connect the ac power adapter to the computer; then pres...

Chapter 11. Getting support There is more to owning a ThinkPad Notebook than having a powerful, portable computer. This chapteroffers information about when to communicate with Lenovo and how best to do it. • “Before you contact Lenovo” on page 151 • “Getting help and service” on page 152 • “Purchas...

Getting help and service If you need help, service, technical assistance, or just want more information about Lenovo products, youwill find a wide variety of sources available from Lenovo to assist you. This section contains informationabout where to go for additional information about Lenovo and ou...

• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service. • Engineering change management - Occasionally, there might be changes that are required after a product has bee...

Table 7. World-wide telephone list (continued) Country or Region Telephone Number Venezuela 0-800-100-2011 (Spanish) Vietnam For Northern Area and Hanoi City:844 3 946 2000 or 844 3 942 6457For Southern Area and Ho Chi Minh City:848 3 829 5160 or 844 3 942 6457(Vietnamese and English) In all other c...

Appendix A. Regulatory information Wireless related information Wireless interoperability Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN product thatis based on Direct Sequence Spread Spectrum (DSSS), Complementary Code Keying (CCK), and/orOrthogonal Frequen...

Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safetystandards and recommendations, Lenovo believes they are safe for use by consumers. These standards andrecommendations reflect the consensus of the scientific community and result from delibera...

If your computer comes with a wireless WAN feature, its transmitter antenna is located at the top left portionof the computer display. 3 Wireless WAN antenna (Auxiliary) If your computer comes with a wireless WAN feature, the auxiliary antenna is located at the top right cornerof the computer displa...

1. Go to: http://www.lenovo.com/support 2. In the right pane, type your computer number in the Quick Path filed, and click Go . 3. Click User's guides and manuals in the left pane in the new page. 4. You can then find the Regulatory Notice in the displayed search results. Export classification notic...

European Union - Compliance to the Electromagnetic CompatibilityDirective This product is in conformity with the protection requirements of EU Council Directive 2004/108/EC on theapproximation of the laws of the Member States relating to electromagnetic compatibility. Lenovo cannotaccept responsibil...

Appendix B. WEEE and recycling statements Lenovo encourages owners of information technology equipment to responsibly recycle theirequipment when it is no longer needed. Lenovo offers a variety of programs and services to assistequipment owners in recycling their IT products. For information on recy...

Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: LenovoAccess ConnectionsActive Protection SystemRescue and RecoveryThinkLightThinkPadThinkVantageTrackPointUltraConnectUltraNav Intel and Intel SpeedStep are trademarks or registered trademarks of...