Page 2 - User Guides & Manuals
Notes: Before using this information and the product it supports, be sure to read and understand the following: • Safety, Warranty, and Setup Guide • Regulatory Notice • “Important safety information” on page vi • Appendix D “Notices” on page 159 The Safety, Warranty, and Setup Guide and the Regulat...
Page 3 - Contents
Contents Read this first . . . . . . . . . . . . . . v Important safety information . . . . . . . . . . vi Conditions that require immediate action . . vii Safety guidelines . . . . . . . . . . . . vii Chapter 1. Product overview . . . . . . 1 Locating computer controls, connectors, andindicators . ...
Page 4 - ii
Creating and using a rescue medium . . . . 62 Reinstalling preinstalled programs and devicedrivers . . . . . . . . . . . . . . . . 63 Solving recovery problems . . . . . . . . 63 Recovery overview for Windows 8 models . . . . 64 Chapter 6. Replacing devices . . . . . 67 Static electricity prevention...
Page 5 - iii
Lenovo product service information forTaiwan . . . . . . . . . . . . . . . . 151 Appendix B. WEEE and recyclingstatements . . . . . . . . . . . . . 153 Important WEEE information . . . . . . . . . 153 Japan recycling statements . . . . . . . . . 153 Recycling information for Brazil . . . . . . . . 1...
Page 6 - iv
Page 7 - Read this first; Protect yourself from the heat that your computer generates.; Protect yourself from the heat generated by the ac power adapter.; Prevent your computer from getting wet.
Read this first Be sure to follow the important tips given here to get the most use and enjoyment out of your computer.Failure to do so might lead to discomfort or injury, or cause your computer to fail. Protect yourself from the heat that your computer generates. When your computer is turned on or ...
Page 8 - Protect your computer and data when moving it.; Handle your computer gently.; Important safety information
Protect your computer and data when moving it. Before moving a computer equipped with a hard disk drive, do one of thefollowing, and make sure that the power switch is off or is blinking: • Turn it off. • Put it in sleep mode. • Put it in hibernation mode. This will help to prevent damage to the com...
Page 9 - Conditions that require immediate action; Safety guidelines; Service and upgrades; vii
Conditions that require immediate action Products can become damaged due to misuse or neglect. Some product damage is serious enoughthat the product should not be used again until it has been inspected and, if necessary, repaired byan authorized servicer. As with any electronic device, pay close att...
Page 10 - Power cords and power adapters; DANGER
sure that the power is turned off and that the product is unplugged from any power source. If you haveany questions or concerns, contact the Customer Support Center. Although there are no moving parts in your computer after the power cord has been disconnected, thefollowing warnings are required for...
Page 11 - Power supply statement
Extension cords and related devices Ensure that extension cords, surge protectors, uninterruptible power supplies, and power strips that you useare rated to handle the electrical requirements of the product. Never overload these devices. If power stripsare used, the load should not exceed the power ...
Page 14 - Electrical current safety information
• Ventilation slots, fans and/or heat sinks are provided with the product for safety, comfort, and reliable operation. These features might inadvertently become blocked by placing the product ona bed, sofa, carpet, or other flexible surface. Never block, cover, or disable these features. • When the ...
Page 15 - Laser compliance statement; might result in hazardous radiation exposure.; Using headphones or earphones; xiii
4. Remove all cables from devices. The power cord must be disconnected from the wall outlet or receptacle before installing all otherelectrical cables connected to the computer. The power cord may be reconnected to the wall outlet or receptacle only after all other electricalcables have been connect...
Page 16 - Additional safety information; Wash hands after handling
limits) for a wide band characteristic voltage of 75 mV. Using headphones that do not comply with EN50332-2 can be dangerous due to excessive sound pressure levels. If your Lenovo computer came with headphones or earphones in the package, as a set, the combination ofthe headphones or earphones and t...
Page 17 - Chapter 1. Product overview; Locating computer controls, connectors, and indicators
Chapter 1. Product overview This chapter provides information about the locations of connectors, locations of important product labels,computer features, specifications, operating environment, and preinstalled programs. This chapter contains the following topics: • “Locating computer controls, conne...
Page 21 - Combo audio jack; Always On USB connector; Always On USB Charge in off mode
Right-side view Figure 3. ThinkPad Edge E430, E430c, E435, E530, E530c, and E535 right-side view Note: Your computer keyboard might look different from the illustration above. 1 Combo audio jack 2 Always On USB connector 3 Optical drive 4 Ethernet connector 5 Power jack 1 Combo audio jack To listen ...
Page 23 - Security keyhole; HDMI port; Bottom view
1 Security keyhole 2 Fan louvers (left) 3 Video graphics array (VGA) connector 4 USB connectors 5 HDMI port 1 Security keyhole Purchase a security cable lock that fits this keyhole to lock your computer to a stationary object to protectyour computer from theft. 2 Fan louvers (left) The internal fan ...
Page 24 - Rear view
1 PCI Express Mini Card slot for wireless WAN card or mSATA solid-state drive 2 Battery 3 PCI Express Mini Card slot for wireless LAN card 4 Memory upgrade slot 5 Hard disk drive 1 PCI Express Mini Card slot for wireless WAN card or mSATA solid-state drive Your computer might have a wireless wide ar...
Page 25 - Status indicators; System status indicators
Status indicators The status indicators show the current status of your computer. System status indicators The illuminated dot in the ThinkPad logo on the outer lid of your computer and on the palm rest worksas a system status indicator. Note: Your computer keyboard might look different from the ill...
Page 26 - Indicators on the screen; Caps Lock indicator; Locating important product information
Note: Your computer keyboard might look different from the illustration above. The meaning of the indicator is as follows: • Green: The ac power adapter is connected. • Off: The ac power adapter is not connected. Indicators on the screen Caps Lock indicator Press the Caps Lock key to enable the Caps...
Page 27 - FCC ID and IC Certification number label
You can find the machine type and model of your computer on the label as shown below: FCC ID and IC Certification number label There is no FCC ID or IC Certification number for the PCI Express Mini Card shown on the enclosure ofyour computer. The FCC ID and IC Certification number label is affixed o...
Page 29 - Specifications; Size
The color display uses the TFT technology. • Size: – For E430, E430c, and E435 models: 14.0 inches (355.6 mm) – For E530, E530c, and E535 models: 15.6 inches (396.2 mm) • Resolution: – LCD: Up to 1366x768 or 1600x900, depending on the model – External monitor: Up to 2048x1536 • Brightness control • ...
Page 30 - Operating environment
– Height: 28.6 to 33.9 mm (1.13 to 1.33 inches) or 27.4 to 32.8 mm (1.08 to 1.29 inches), depending on the model • For E530, E530c, and E535 models: – Width: 377 mm (14.84 inches) – Depth: 245 mm (9.65 inches) – Height: 29.6 to 35.3 mm (1.17 to 1.39 inches) or 28.5 to 34.3 mm (1.12 to 1.35 inches), ...
Page 32 - Accessing Lenovo programs on the Windows 8 operating system; Lenovo QuickLaunch
Note: If you do not find the program you need in Control Panel, open the Lenovo ThinkVantage Tools program navigation window and double-click the dimmed icon to install the program you need. Then,follow the instructions on the screen. When the installation process completes, the program icon will be...
Page 33 - An introduction to Lenovo programs
• Lenovo Mobile Access • Lenovo Solution Center • Lenovo QuickLaunch • Lenovo Support • Lenovo ThinkVantage Tools • Password Manager • System Update Note: The Password Manager program is not preinstalled on your computer. You can download it from the Lenovo Support Web site at http://www.lenovo.com/...
Page 35 - System Update
To start the SimpleTap program in a quick way, do any of the following: – Click the red SimpleTap launch point on the desktop. The red launch point is available on the desktop after you have launched the SimpleTap program for the first time. – Press the black button on the keyboard (next to the volu...
Page 37 - Chapter 2. Using your computer; Registering your computer; Registration; Frequently asked questions; Can I get my user guide in another language?
Chapter 2. Using your computer This chapter provides information on using some of the computer components. This chapter contains the following topics: • “Registering your computer” on page 21 • “Frequently asked questions” on page 21 • “Special keys and buttons” on page 23 • “Using the UltraNav poin...
Page 39 - Special keys and buttons; Keyboard; Config
Special keys and buttons Your computer has several special keys and buttons to help you work more easily and effectively. You can toggle the ThinkPad F1-F12 key functionality to use the keys in default mode or in legacy mode. Indefault mode, you can initiate the special functions illustrated on each...
Page 43 - Using the UltraNav pointing device
Fn + P : Has the same function as the Pause key. Fn + S : Has the same function as the SysRq key. Fn + K : Has the same function as the ScrLK key. 3 Windows key On the Windows 7 operating system, press the Windows key to open the Start menu. On the Windows 8 operating system, press the Windows key t...
Page 44 - Using the TrackPoint pointing device; Customizing the TrackPoint pointing device
Using the TrackPoint pointing device The TrackPoint pointing device consists of a pointing stick 1 on the keyboard and three click buttons at the bottom of the keyboard. To move the pointer 5 on the screen, you apply pressure to the nonslip cap on the pointing stick in any direction parallel to the ...
Page 45 - Using the touch pad; Using the multi-touch touch pad; Customizing the touch pad; Hardware and Sound
Note: If you replace the keyboard, a new keyboard is shipped with the default cap. If you wish, you can keep the cap from your old keyboard and use it on the new one. Using the touch pad The touch pad is a pad 1 below the TrackPoint buttons at the bottom of the keyboard. To move the pointer 2 on the...
Page 47 - Using the ac power adapter; Connecting the ac power adapter; Charging the battery
• The way you use your computer: how often you access the hard disk drive; how bright you make the computer display. To check for detailed battery status information, do the following: • For Windows 7: Open the Power Manager program and click the Battery tab. • For Windows 8: Open the Lenovo Support...
Page 50 - Handling the battery
Handling the battery This system supports only batteries specially designed for this specific system and manufactured by Lenovoor an authorized builder. The system does not support unauthorized batteries or batteries designed for othersystems. If an unauthorized battery or a battery designed for ano...
Page 51 - Connecting to the network; Ethernet connections; Wireless connections
DANGER Only recharge the battery pack strictly according to instructions included in the productdocumentation. DANGER Do not put the battery pack in trash that is disposed of in landfills. When disposing of the battery,comply with local ordinances or regulations and your company's safety standards. ...
Page 52 - Wireless WAN; Bluetooth; Establishing a wireless connection
Depending on the wireless device used in your computer, you might be able to connect to the followingcategories of wireless networks. Wireless LAN A wireless local area network (LAN) covers a relatively small geographic area, such as an office building or ahouse. Devices based on the 802.11 standard...
Page 53 - Location Awareness; Using Bluetooth; Sending data to a Bluetooth-enabled device; Checking the wireless network connection status
1. Press F9 to turn on the wireless feature. 2. Click the wireless network connection status icon in the Windows notification area. A list of available wireless networks is displayed. 3. Double-click a network to connect to it. Provide required information if needed. If you need to connect to differ...
Page 55 - Enabling or disabling the wireless features; Using a projector or an external display; Changing the font size; Connecting a projector or an external monitor
– Power to the wireless radio is on. No association. – Power to the wireless radio is on. No signal. – Power to the wireless radio is on. The signal strength of the wireless connection is excellent. – Power to the wireless radio is on. The signal strength of the wireless connection is marginal. – Po...
Page 56 - Attaching an external monitor
Attaching an external monitor Your computer can support a maximum video resolution of up to 2048x1536, provided that the externalmonitor also supports that resolution. For more details, refer to the manuals provided with your monitor. You can set any resolution for either the computer display or the...
Page 57 - Using dual displays
16. For the Windows 7 operating system, to change the color settings, right-click on the desktop, and click Screen resolution . Click Advanced Settings , select the Monitor tab, then set Colors . 17. Click OK . Considerations for attaching an external monitor • When installing an operating system, y...
Page 58 - Using audio features
3. Press F6, then select Extend . To change the resolution for each monitor, do the following: 1. Right-click on the desktop, and click Screen resolution . 2. Click the Monitor-1 icon (for the primary display, the computer display). 3. Set the resolution for the primary display. 4. Click the Monitor...
Page 59 - Using the integrated camera; Manage Settings; Camera; Using the optical drive; MultiBurner drive; Using a flash media card
Using the integrated camera If your computer has an integrated camera, you can use the camera to preview your video image andtake a snapshot of your current image. To start the camera, do the following: • For Windows 7: Press F5 to open the Communications settings window. • For Windows 8: Press F5 t...
Page 60 - Inserting a flash media card; Removing a flash media card; Safely Remove Hardware and Eject Media
• “Inserting a flash media card” on page 44 • “Removing a flash media card” on page 44 Inserting a flash media card Attention: Before you start installing any of the following cards, touch a metal table or a grounded metal object. This action reduces any static electricity from your body. The static...
Page 61 - Chapter 3. You and your computer; Accessibility and comfort; General posture
Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and travelling with your computer. Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort.Arrange your workplace and the equipm...
Page 62 - What if you are traveling?; Comfort
Head position : Keep your head and neck in a comfortable and neutral (vertical, or upright) position. Chair : Use a chair that gives you good back support and seat height adjustment. Use chair adjustments to best suit your desired posture. Arm and hand position : If available, use chair arm rests or...
Page 63 - Assistive technologies; Ease of Access; Screen reader technologies; Traveling with your computer; Travel tips on airplanes; Travel accessories
Assistive technologies Some accessibility technologies are available through the Accessibility Options program. Dependingon your operating system, the number of accessibility options available varies. In general, accessibilityoptions enhance the way users with hearing, vision, or mobility limitation...
Page 66 - Hard disk passwords
2. Type the master hard disk password. Note: To return to the icon , press Fn+F1 again. Note: Press the Backspace key if you enter a wrong password while you are typing your password. Power-on password You can set a power-on password to help protect your computer against access by unauthorized users...
Page 68 - Supervisor password
The next time you turn on your computer, you will have to type the user or master hard disk password inorder to start your computer and get access to your operating system. Changing or removing a hard disk password Follow steps 1 through 7 in “Setting a hard disk password” on page 51, typing your pa...
Page 71 - Swiping your finger over the reader
For Windows 8: To start Lenovo Fingerprint software, refer to “Accessing Lenovo programs on theWindows 8 operating system” on page 16. 3. Follow the instructions on the screen to enroll your fingerprint. For details, refer to the help information system for the program. Swiping your finger over the ...
Page 73 - Using firewalls
special software for data recovery. There is a risk that people of bad faith might read and misuse the criticaldata on hard disk drives or solid-state drives for unexpected purposes. To prevent leakage of data, it becomes very important that you take responsibility for deleting all the datafrom the ...
Page 75 - Chapter 5. Recovery overview; Recovery overview for Windows 7 models; Start; Creating and using a recovery media; Creating recovery media
Chapter 5. Recovery overview This chapter provides information about the recovery solutions provided by Lenovo. • “Recovery overview for Windows 7 models” on page 59 • “Recovery overview for Windows 8 models” on page 64 Recovery overview for Windows 7 models This section provides information about t...
Page 76 - Performing backup and recovery operations
To create recovery media, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Factory Recovery Disks . Then, follow the instructions on the screen. Using recovery media This section provides instructions on how to use recovery media on different operating systems. • You can use recovery media t...
Page 77 - Using the OneKey Recovery Pro workspace
Performing a recovery operation This section provides instructions on how to perform a recovery operation using the OneKey RecoveryPro program. 1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore . The OneKey Recovery Pro program opens. 2...
Page 78 - Creating and using a rescue medium
4. Do one of the following: • To rescue files from your hard disk drive or from a backup, click Rescue files and follow the instructions on the screen. • To restore your hard disk drive from a OneKey Recovery Pro backup or to restore your hard disk drive to the factory default settings, click Restor...
Page 79 - Reinstalling preinstalled programs and device drivers; Reinstalling preinstalled programs; Solving recovery problems
3. In the Boot Menu window, select the USB hard disk drive as the first boot device and press Enter. The rescue medium starts. When the rescue medium starts, the OneKey Recovery Pro workspace opens. The help information foreach feature is available from the OneKey Recovery Pro workspace. Follow the ...
Page 80 - Recovery overview for Windows 8 models
• Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive to the factory default settings. See “Creating and using a recovery media” on page 59. Note: If you are unable to access the OneKey Recovery Pro workspace or the Windows environment from a r...
Page 83 - Chapter 6. Replacing devices; Static electricity prevention
Chapter 6. Replacing devices This chapter provides instructions on how to install or replace hardware for your computer. • “Static electricity prevention” on page 67 • “Replacing the battery” on page 67 • “Replacing the SIM card” on page 69 • “Replacing the hard disk drive” on page 70 • “Replacing t...
Page 85 - Replacing the SIM card
4. Insert a fully charged battery until it clicks into place 1 , and then slide the battery latch to the locked position 2 . 5. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the SIM card Before you start, print these instructions. Your computer might require a ...
Page 86 - Replacing the hard disk drive
5. Hold the new card with the metal contact facing upward and going into the slot first. Then, insert the card firmly into the slot until you hear a click. 6. Reinstall the battery. See “Replacing the battery” on page 67. 7. Turn the computer over again. Connect the ac power adapter and all cables. ...
Page 89 - Replacing the optical drive
9. Reinstall the computer cover 1 . Then tighten the screws 2 . 10. Reinstall the battery. See “Replacing the battery” on page 67. 11. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the optical drive ThinkPad Edge E430, E430c, and E435 Before you start, print th...
Page 93 - Replacing a PCI Express Mini Card for wireless LAN connection
2. Reinstall the screw and tighten it. 3. Reinstall the battery. See “Replacing the battery” on page 67. 4. Turn the computer over again. Connect the ac power adapter and all cables. Replacing a PCI Express Mini Card for wireless LAN connection Before you start, print these instructions. DANGER Duri...
Page 96 - Replacing a PCI Express Mini Card for wireless WAN connection; Prerequisites for replacing or installing the wireless WAN card
Replacing a PCI Express Mini Card for wireless WAN connection Before you start, print these instructions. Prerequisites for replacing or installing the wireless WAN card DANGER During electrical storms, do not connect the cable to or disconnect it from the telephone outleton the wall. DANGER Electri...
Page 101 - Replacing a memory module
10. Connect the antenna cables to the new PCI Express Mini Card as shown in the drawing. 11. Reinstall the computer cover 1 . Then tighten the screw 2 . 12. Reinstall the battery. See “Replacing the battery” on page 67. 13. Turn the computer over again. Connect the ac power adapter and all cables. R...
Page 103 - Replacing the keyboard
7. With the notched end of the memory module toward the contact edge side of the socket, insert the memory module into the socket at an angle of about 20 degrees 1 ; then press it in firmly 2 . Note: If you install a memory module in only one of the two memory slots, install it in the bottom slot. 8...
Page 106 - Installing the keyboard
8. Remove the cables 2 and 4 by flipping the connectors 1 and 3 upwards. Remove the keyboard 5 . Note: Your computer keyboard might look different from the illustration above. Installing the keyboard To install the keyboard, do the following: 1. Attach the cables 1 and 3 by flipping the connectors 2...
Page 108 - Replacing the backup battery
4. Reinstall the screws. Note: The location of the screws that secure the keyboard might be different from the illustration above. Refer to the watermarks printed on the computer. 5. Reinstall the computer cover 1 . Then tighten the screws 2 . 6. Reinstall the battery. See “Replacing the battery” on...
Page 111 - Replacing the thermal fan
4. Turn the computer over again. Connect the ac power adapter and all cables. Replacing the thermal fan Before you start, print these instructions. To remove the thermal fan, do the following: 1. Turn off the computer; then disconnect the ac power adapter and all cables from the computer. Wait three...
Page 115 - Chapter 7. Advanced configuration; Installing a new operating system
Chapter 7. Advanced configuration While it is important to protect files, data, and settings that are on the hard disk drive or solid-state drive,you also might need to install a new operating system, install new device drivers, update your system UEFIBIOS, or recover preinstalled software. This inf...
Page 116 - Installing the Windows 7 operating system
– After installing the new operation system, you should not change the initial UEFI/Legacy Boot setting in ThinkPad Setup. The UEFI/Legacy Boot setting must be the same as it was when the Windows operating system image was installed. Otherwise, the new operating system will not boot properly. For th...
Page 117 - Installing the Windows 8 operating system; Installing device drivers; Installing the driver for the 4-in-1 media card reader
Installing the Windows 7 fix module The Windows 7 fix modules are in the following directory: C:\SWTOOLS\OSFIXES\ The name of each subfolder is the number of a fix module. For information about each fix module, go tothe Microsoft Knowledge Base homepage at http://support.microsoft.com/, type the num...
Page 118 - Installing the driver for USB 3.0 on the Windows 7 operating system
Installing the driver for USB 3.0 on the Windows 7 operating system If your computer supports USB 3.0, and you have reinstalled the operating system, you need to downloadand install the USB 3.0 driver to use the USB 3.0 by doing the following: 1. Go to http://www.lenovo.com/support. Find your model ...
Page 120 - UEFI Secure Boot; Config menu; boldface
• UEFI Secure Boot Config menu If you need to change the configuration of your computer, select Config from the ThinkPad Setup program main menu. The following table shows the contents of the Config menu. Notes: • Some items are displayed on the menu only if the computer supports the corresponding f...
Page 123 - Security menu; Security
Table 4. Config menu items (continued) Menu item Submenu item Selection Comments Serial ATA (SATA) SATA Controller ModeOption • Compatibility • AHCI Selects SATA controlleroperation mode. If youselect Compatibility mode , SATA controller operates incompatibility mode. Core Multi-Processing • Disable...
Page 127 - Startup menu; Changing the startup sequence; Startup; Boot
Table 5. Security menu items (continued) Menu item Submenu item Selection Comments Note: If you set the Computrace moduleactivation to Permanently Disabled , you will be unable to enable thissetting again. Secure Boot • Disabled • Enabled Enable or disable UEFISecure Boot feature.Windows 8 operating...
Page 129 - Restart menu; Restart; Exit Saving Changes; Exit Discarding Changes
Table 6. Startup menu items (continued) Menu item Selection Comments Boot Mode • Quick • Diagnostics Screen during the POST: • Quick : The ThinkPad Logo screen is displayed. • Diagnostics : Test messages are displayed. Beep at POST completion: • Quick : No. Sounds on error cases only. • Diagnostics ...
Page 130 - Updating your system UEFI BIOS
• Load Setup Defaults : Load the default setting that was in effect at the time of purchase. Enable OS Optimized Defaults to meet the Microsoft Windows 8 certification requirements. When you change this setting, some other settings are changed automatically. The affected settings are CSM Support , U...
Page 131 - Chapter 8. Preventing problems; General tips for preventing problems
Chapter 8. Preventing problems An important part of owning a ThinkPad notebook computer is maintenance. With proper care, you canavoid common problems. The chapter provides information that can help you keep your computer runningsmoothly. • “General tips for preventing problems” on page 115 • “Makin...
Page 132 - Making sure device drivers are current; Getting the latest drivers from the Web site; Detect my system
not start up, download the files to create a bootable self-test media from the following Web site:http://www.lenovo.com/hddtest. Run the test and record any messages or error codes. If the testreturns any failing error codes or messages, call the Customer Support Center with the codes ormessages and...
Page 133 - Taking care of your computer; Be careful about where and how you work
Taking care of your computer Although your computer is designed to function reliably in normal work environments, you need to usecommon sense in handling it. By following these important tips, you will get the most use and enjoymentout of your computer. Be careful about where and how you work • Stor...
Page 134 - Cleaning the cover of your computer
• Store your external and removable hard disk drive or optical drives in the appropriate containers or packaging when they are not being used. • Before you install any of the following devices, touch a metal table or a grounded metal object. This action reduces any static electricity from your body....
Page 137 - Chapter 9. Troubleshooting computer problems; Diagnosing problems
Chapter 9. Troubleshooting computer problems This chapter provides information on what to do if you experience a problem with your computer. This chapter contains the following topics: • “Diagnosing problems” on page 121 • “Troubleshooting” on page 121 Diagnosing problems If you experience problems ...
Page 138 - Spills on the keyboard; If you spill something on your computer:; Error messages; Message
2. While the computer is turned off, remove all power sources from the computer (battery and the ac power adapter). Hold down the power button for 10 seconds. Plug in the ac power adapter while keeping thebattery out of the computer. If the computer does not turn back on, continue with step 3. Note:...
Page 142 - Errors without messages
Solution : Edit C:\CONFIG.SYS and change a line from device = C:\WINDOWS\EMM386.EXE RAM to device = C:\WINDOWS\EMM386.EXE NOEMS and save this file. • Message : CardBus Configuration Error-Device Disabled. Solution : Press F1 to go to ThinkPad Setup. Press Fn+F9 and then press Enter to load the defau...
Page 143 - Beep errors; Memory module problems
– The ac power adapter is connected to the computer and the power cord is plugged into a working electrical outlet. – The computer is turned on. (Turn the power button on again for confirmation.) If a power-on password is set: – Press any key to display the prompt for the power-on password. If the b...
Page 144 - Networking problems; Ethernet problems
It might be necessary to remove all added memory modules to test the computer with only thefactory-installed memory modules, and then reinstall the memory module one at a time to ensurea proper connection. 2. Check for error messages during startup. Follow the appropriate corrective actions for powe...
Page 146 - Problems with the keyboard and other pointing devices; UltraNav pointing device problems
3. If you are using a Headset profile, select Bluetooth Hands-free Audio and click the Set Default button. If you are using an AV profile, select Stereo Audio and click the Set Default button. 4. Click OK to close the Sound window. • Problem : PIM items sent from the Windows 7 operating systems cann...
Page 147 - Problems with the display and multimedia devices; Computer screen problems
Problems with the display and multimedia devices This topic includes the most common problems with displays and multimedia devices, including thecomputer display, the external monitor, audio devices, and the optical drive. Computer screen problems • Problem : The screen is blank. Solution : Do the f...
Page 148 - External monitor problems
• Problem : The screen stays on even after you turn off your computer. Solution : Press and hold the power button for four seconds or more to turn off your computer; then turn it on again. • Problem : Missing, discolored, or bright dots appear on the screen every time you turn on your computer. Solu...
Page 150 - Audio problems
6. Click the Monitor-1 icon (for the primary display, the computer display). 7. Set the resolution for the primary display. 8. Click the Monitor-2 icon (for the external monitor). 9. Set the screen resolution for the secondary display. 10. Set the relative position of each monitor by dragging its ic...
Page 151 - Fingerprint reader problems
5. Select Microphone , and click the Properties button. 6. Click the Levels tab, and move the Microphone Boost slider upwards. 7. Click OK . Note: For details about controlling volume, refer to your Windows online help. • Problem : A volume or balance slider cannot be moved. Solution : The slider mi...
Page 152 - Battery and power problems; Battery problems
Solution : If the surface of the reader is dirty, stained, or wet, gently clean the surface of the reader with a dry, soft, lint-free cloth. For tips on how to maintain the fingerprint reader, refer to “Maintaining the fingerprint reader” on page 56. Battery and power problems This topic contains in...
Page 153 - Show hidden icons; Power problems; Boot problems
Note: To display the power adapter (power plug) icon, click Show hidden icons on the taskbar. Power problems Print these instructions now and keep it with your computer for reference later. If your computer is getting no power at all, check the following items: 1. Verify the power button. Refer to “...
Page 154 - Sleep and hibernation problems
1. Go to the Lenovo Support Web site at http://www.lenovo.com/support and search for the error message. 2. Go to the Microsoft Knowledge Base homepage at http://support.microsoft.com/ and search for the error message. Sleep and hibernation problems • Problem : The computer enters sleep mode unexpect...
Page 155 - Problems with drives and other storage devices; Hard disk drive problems
If your computer tries to enter sleep mode but the request is rejected, the device attached to the USBconnector might have been disabled. If this occurs, do a hot-unplug-and-plug operation for the USBdevice. • Problem : The battery discharges slightly while the computer is in hibernation mode. Solut...
Page 156 - A software problem
• Problem : The tray does not open even if you press the eject button. Solution : When your computer is not turned on, pressing the eject button does not cause the drive tray to open. Make sure that the computer is turned on and that the drive connector is firmly connectedto the computer. If the tra...
Page 157 - Problems with ports and connectors; A USB problem; Solution
Problems with ports and connectors The following are the most common problems with ports and connectors. A USB problem Problem : A device connected to the USB connector does not work. Solution : Open the Device Manager window. Make sure that the USB device setup is correct, and that the assignment o...
Page 159 - Chapter 10. Getting support; Before you contact Lenovo
Chapter 10. Getting support This chapter provides information about getting help and support from Lenovo. • “Before you contact Lenovo” on page 143 • “Getting help and service” on page 144 • “Purchasing additional services” on page 145 Before you contact Lenovo Often, you can solve your computer pro...
Page 161 - Telephone numbers; Finding ThinkPad options
• Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service. • Engineering change management - Occasionally, there might be changes that are required after a product has bee...
Page 163 - Appendix A. Regulatory information; Wireless related information; Wireless interoperability
Appendix A. Regulatory information Wireless related information Wireless interoperability Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN product thatis based on Direct Sequence Spread Spectrum (DSSS), Complementary Code Keying (CCK), and/orOrthogonal Frequen...
Page 164 - Usage environment and your health; Location of the UltraConnect wireless antennas; Type 1: Antenna location
• Battery Status Profile Usage environment and your health Integrated wireless cards emit radio frequency electromagnetic energy like other radio devices. However, thelevel of energy emitted is far much less than the electromagnetic energy emitted by wireless devices likefor example mobile phones. D...
Page 165 - Type 2: Antenna location; Locating wireless regulatory notices; Export classification notice
3 Wireless WAN antenna (main) 4 Wireless LAN antenna (main) Type 2: Antenna location 1 Wireless LAN antenna (auxiliary) 2 Wireless LAN antenna (main) Locating wireless regulatory notices For more information about the wireless regulatory notices, refer to the Regulatory Notice shipped with your comp...
Page 166 - Industry Canada Class B emission compliance statement; German Class B compliance statement; Deutschsprachiger EU Hinweis:
• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.• Consult an authorized dealer or service representative for help. Lenovo is not respon...
Page 169 - Appendix B. WEEE and recycling statements; Important WEEE information; Collecting and recycling a disused Lenovo computer or monitor
Appendix B. WEEE and recycling statements Lenovo encourages owners of information technology equipment to responsibly recycle their equipmentwhen it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners inrecycling their IT products. Information on product ...
Page 170 - Recycling information for Brazil; Declarações de Reciclagem no Brasil; Battery recycling information for the European Union
Disposing of a Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or otherenvironmental sensitive substances. To properly dispose of disused components, such as a printed circuitboard or drive, use the methods described above for coll...
Page 173 - Appendix C. ENERGY STAR model information
Appendix C. ENERGY STAR model information ENERGY STAR ® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products andpractices. Lenovo is proud to offer our customers product...
Page 176 - Trademarks
Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: LenovoAccess ConnectionsActive Protection SystemOneKeyThinkPadThinkVantageTrackPointUltraConnectUltraNav Intel and Intel SpeedStep are trademarks or registered trademarks of Intel Corporation or i...
Page 178 - India RoHS
India RoHS RoHS compliant as per E-Waste (Management & Handling) Rules, 2011. 162 User Guide