Lenovo E73z- User Manual

Important safety information CAUTION:Before using this manual, be sure to read and understand all the related safety information for thisproduct. Refer to the information in this section and the safety information in the Safety, Warranty, and Setup Guide that you received with this product. Reading ...

or CRU, do not open the static-protective package containing the part until the instructions direct youto install it. When you handle options or CRUs, or perform any work inside the computer, take the following precautionsto avoid static-electricity damage: • Limit your movement. Movement can cause ...

Plugs and outlets If a receptacle (power outlet) that you intend to use with your computer equipment appears to be damagedor corroded, do not use the outlet until it is replaced by a qualified electrician. Do not bend or modify the plug. If the plug is damaged, contact the manufacturer to obtain a r...

For your safety and to maintain optimum computer performance, always follow these basic precautionswith your desktop computer: • Keep the cover closed whenever the computer is plugged in. • Regularly inspect the outside of the computer for dust accumulation. • Remove dust from vents and any perforat...

Power supply statement Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached.There are no serviceable parts inside these components. If you suspect a prob...

Chapter 1. Product overview This chapter provides information about the computer features, specifications, software programs providedby Lenovo, and locations of connectors. Features This section introduces the computer features. The information covers a variety of models. To view the information abo...

Specifications This section lists the physical specifications for your computer. Table 1. Dimensions and weight Dimension Non-touch with frame stand Non-touch with monitorstand Non-touch without stand Height 371.5 mm (14.63 inches) 404.5 mm (15.93 inches) 362 mm (14.25 inches) Width 506 mm (19.92 in...

To access Lenovo programs from Control Panel, do the following: Note: Some Lenovo programs might not be displayed in Control Panel. To find these programs, use Windows Search. 1. Click Start ➙ Control Panel . Change the view of Control Panel from Category to Large icons or Small icons. 2. Locate the...

• Lenovo Companion • Lenovo Reach • Lenovo Settings • Lenovo SHAREit • Lenovo Solution Center • Lenovo Support • Lenovo Tools • Password Manager • PC Cloud Manager (Windows 8.1 only) • Power Manager • System Update An introduction to Lenovo programs This topic provides a brief introduction to some L...

Locations This section provides information to help you locate the connectors on the front and rear of your computer. Note: The components in your computer might look slightly different from the illustrations. Locating connectors, controls, and indicators on the front of yourcomputer Figure 1 “Front...

Locating connectors on the rear of your computer Figure 2 “Rear connector locations” on page 9 shows the locations of the connectors on the rear of yourcomputer. Some connectors on the rear of your computer are color-coded to help you determine where toconnect the cables on your computer. Figure 2. ...

Adjusting the frame stand Your computer might come with a frame stand that you can use to adjust the computer to your comfortableposition. Pull the stand open and adjust the position of the computer at an angle between 10° and 25°as shown in the following illustration. Note: The frame stand is avail...

Adjusting the monitor stand Your computer might come with a monitor stand that you can use to adjust the computer to your comfortableposition. The following illustration shows that you can adjust the position of the computer at an angle of 5° to thefront and 45° to the rear. Figure 4. Adjusting the ...

Machine type and model label The machine type and model label identifies your computer. When you contact Lenovo for help, the machinetype and model information helps support technicians to identify your computer and provide faster service. The following is a sample of the machine type and model labe...

Chapter 2. Using your computer This chapter provides information on using some of the computer components. Frequently asked questions The following are a few tips that will help you optimize the use of your computer. Can I get my user guide in another language? The user guide is available in various...

Navigating among screens on the Windows 8 and Windows 8.1 operatingsystems This section provides instructions on how to navigate among the desktop, the Start screen, and applicationsthat were opened from the Start screen on the Windows 8 and Windows 8.1 operating systems. For detailedinstructions, s...

1. Swipe in and out on the left edge of the screen. Representations of all available workspaces are displayed along the left edge of the screen. 2. Tap the desired workspace. • Method 2 1. Swipe in from the left edge of the screen to navigate to the next available workspace. 2. Repeat step 1 until y...

– For Windows 8.1: 1. Click the arrow icon in the bottom-left corner of the screen to go to the Apps screen. 2. Scroll to the right side, and click Control Panel in the Windows System section. Using the keyboard Your computer comes with a standard keyboard. The Microsoft Windows shortcut keys are pr...

2. In the Sound section, click Adjust system volume . 3. Move the sliders up or down to raise or lower the volume of your computer. Using CDs and DVDs Your computer might have a DVD ROM drive or recordable DVD drive installed. DVD drives useindustry-standard, 12 cm (4.75-inch) CD media or DVD media....

To remove a CD or DVD from the DVD drive, do the following: 1. With the computer on, press the Eject/Load button. When the tray slides out automatically, carefully remove the disc. 2. Close the tray by pressing the Eject/Load button or by gently pushing the tray forward. Note: If the tray does not s...

Using the multi-touch feature The multi-touch feature enables you to use one or two fingers to interact with your computer. For example,you can zoom in, zoom out, scroll, or rotate on the touch screen with two fingers while browsing the Internetor reading or editing a document. The following table s...

Chapter 3. You and your computer This chapter provides information about accessibility, comfort, and relocating your computer to othercountries or regions. Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort.Arrange your ...

Glare and lighting Position the monitor to minimize glare and reflections from overhead lights, windows, and other light sources.Reflected light from shiny surfaces can cause annoying reflections on your monitor screen. Place themonitor at right angles to windows and other light sources, when possib...

TTY/TDD conversion modem Your computer supports the use of the text telephone (TTY) or the telecommunications device for thedeaf (TDD) conversion modem. The modem must be connected between your computer and a TTY/TDDtelephone. Then, you can type a message on your computer and send it to the telephon...

Chapter 4. Security This chapter provides information about how to protect your computer from theft and unauthorized use. Security features The following security features are available on your computer: • Computrace Agent software embedded in firmware The Computrace Agent software is an IT asset ma...

Attaching a Kensington-style cable lock You can use a Kensington-style cable lock to secure your computer to a desk, table, or other non-permanentfixture. The cable lock attaches to the security-lock slot at the rear of your computer and is operated with akey or combination depending on the type sel...

Chapter 5. Installing or replacing hardware This chapter provides instructions on how to install or replace hardware for your computer. Handling static-sensitive devices Do not open the static-protective package containing the new part until the defective part has been removedfrom the computer and y...

This section provides instructions on how to replace the keyboard or mouse. To replace the keyboard or mouse, do the following: 1. Disconnect the old keyboard cable or mouse cable from the computer. 2. Connect a new keyboard or mouse to one of the USB connectors on the computer. Depending on where y...

Replacing the wireless mouse To replace the wireless mouse, do the following: 1. Disconnect the USB dongle from your computer. Then, take away your failing wireless mouse. 2. Remove the new wireless mouse from the package. 3. Press the battery compartment release button. Figure 9. Opening the batter...

• Push the power switch to the off position when you are not using the mouse. This extends the battery life. • Disconnect the USB dongle from your computer and store it in the wireless mouse compartment or in the wireless keyboard compartment. Obtaining device drivers You can obtain device drivers t...

Chapter 6. Recovery information This chapter provides information about the recovery solutions provided by Lenovo. • “Recovery information for the Windows 7 operating system” on page 39 • “Recovery information for the Windows 8 or Windows 8.1 operating system” on page 45 Recovery information for the...

Creating recovery media This section provides instructions on how to create recovery media. Note: On the Windows 7 operating system, you can create recovery media using discs or external USB storage devices. To create recovery media on the Windows 7 operating system, click Start ➙ All Programs ➙ Len...

1. From the Windows desktop, click Start ➙ All Programs ➙ Lenovo ThinkVantage Tools ➙ Enhanced Backup and Restore . The Rescue and Recovery program opens. 2. In the Rescue and Recovery main window, click the Launch advanced Rescue and Recovery arrow. 3. Click Back up your hard drive and select backu...

2. Turn on your computer. When you see the logo screen, press Enter, and then press F11 to enter the Rescue and Recovery workspace. 3. If you have set a Rescue and Recovery password, type your password when prompted. The Rescue and Recovery workspace opens after a short delay. Note: If the Rescue an...

2. Repeatedly press and release the F12 key when turning on the computer. When the Please select boot device window opens, release the F12 key. 3. In the Please select boot device window, select the USB hard disk drive as the first boot device and press Enter. The rescue medium starts. When the resc...

Reinstalling software programs If a software program you installed on your computer is not working correctly, you might need to removeand reinstall it. Reinstalling overwrites the existing programs files and usually fixes any problems thatyou might have had with that program. To remove a program in ...

Recovery information for the Windows 8 or Windows 8.1 operatingsystem This section provides information about the recovery solutions provided on computers preinstalled withthe Windows 8 or Windows 8.1 operating system. Refreshing your computer If your computer does not perform well and the problem m...

Chapter 7. Using the Setup Utility program The Setup Utility program is used to view and change the configuration settings of your computer, regardlessof which operating system you are using. However, the operating system settings might override any similarsettings in the Setup Utility program. Star...

2. From the Setup Utility program main menu, select Security . 3. Depending on the password type, select Set Power-On Password , Set Administrator Password , or Hard Disk Password . 4. Follow the instructions on the right side of the screen to set, change, or delete a password. Note: A password can ...

3. Select the devices for the Primary Startup Sequence, the Automatic Startup Sequence, and the Error Startup Sequence. Read the information displayed on the right side of the screen. 4. Press F10 to save changes and exit the Setup Utility program. See “Exiting the Setup Utility program” on page 51....

Exiting the Setup Utility program After you finish viewing or changing settings, press Esc to return to the Setup Utility program main menu.You might have to press Esc several times. Do one of the following: • If you want to save the new settings, press F10 to save changes and exit the Setup Utility...

Chapter 8. Updating system programs This chapter provides information about updating the POST and BIOS, and how to recover from a POSTand BIOS update failure. Using system programs System programs are the basic layer of software built into your computer. System programs include thePOST, the BIOS, an...

Updating (flashing) the BIOS from your operating system Note: Because Lenovo makes constant improvements to its Web sites, the Web page contents are subject to change without notice, including the contents referenced in the following procedure. To update (flash) the BIOS from your operating system, ...

Chapter 9. Preventing problems This chapter provides information that can help you avoid common problems and keep your computerrunning smoothly. Keeping your computer current In some situations you may find it necessary to have the most current software programs, device drivers, oroperating system. ...

Cleaning your computer It is a good practice to clean your computer periodically to protect the surfaces and ensure trouble-freeoperation. CAUTION:Be sure to turn off the computer and monitor power switches before cleaning the computer andmonitor screen. Computer Use only mild cleaning solutions and...

Many computer supply stores carry the special cleaning fluids for displays. Use cleaning fluids developed forLCD displays only. First apply the fluid to a lint-free, soft cloth, then clean the LCD display. Some computersupply stores carry pre-moistened towelettes for LCD maintenance. Cleaning a glas...

Chapter 10. Troubleshooting and diagnostics This chapter provides information about diagnosing and troubleshooting computer problems. If yourcomputer problem is not described here, see Chapter 11 “Getting information, help, and service” on page 77for additional troubleshooting resources. Basic troub...

Symptom Action The operating system does notstart. Verify that: • The startup sequence includes the device where the operating system resides. Usually, the operating system is on the hard disk drive. For more information,see “Selecting a startup device” on page 49. The computer beeps multipletimes b...

If the symptom your computer is experiencing occurred immediately after you installed a new hardwareoption or new software, do the following before referring to the troubleshooting information: 1. Remove the new hardware option or software. If you must remove the computer cover to remove a hardware ...

Note: When external-speaker or headphone cables are attached to the audio connector, the internal speaker, if present, is disabled. In most cases, if an audio adapter is installed in one of the expansion slots,the audio function built into the system board is disabled; use the audio jacks on the ada...

An audio disc or AutoPlay-enabled disc does not automatically play when it isinserted into a CD drive Symptom: An audio disc or AutoPlay-enabled disc does not automatically play when it is inserted intoa CD drive. Actions: • If you have multiple CD or DVD drives installed (or a combination of CD and...

• On computers that have a CD-ROM or CD-RW drive in addition to a DVD-ROM drive, make sure that the DVD disc is in the drive labeled “DVD”. If these actions do not correct the problem, run the Lenovo Solution Center program. If you need technicalassistance, see Chapter 11 “Getting information, help,...

Note: For detailed information on how to open Control Panel on Windows 8 and Windows 8.1, see “Accessing Control Panel on the Windows 8 or Windows 8.1 operating system” on page 16. 2. Click Hardware and Sound . 3. Click Devices and Printers . 4. Double-click USB Enhanced Performance Keyboard . The U...

• The monitor might be affected by interference from nearby equipment. Magnetic fields around other devices, such as transformers, appliances, fluorescent lights, and other monitors might be causing theproblem. Move fluorescent desk lighting or any equipment that produces magnetic fields farther awa...

The adapter stops working for no apparent reason Symptom: The adapter stops working for no apparent reason. Action: The network driver files may be corrupt or missing. Update the driver by referring to the “Solution”description for the procedure to make sure that the correct device driver is install...

Action: The WAN card is not supported on this computer. Remove it. Note: Some computer models do not have a wireless WAN. For more information about the network problems, see “Networking problems” on page 68. Bluetooth problem Symptom: Sound does not come from the Bluetooth headset or headphone but ...

• Verify that all option hardware and cable connections are secure. • If the option comes with its own test instructions, use those instructions to test the option. • If the failing option is a SCSI option, verify that: – The cables for all external SCSI options are connected correctly. – The last o...

Note: For detailed information on how to open Control Panel on Windows 8 and Windows 8.1, see “Accessing Control Panel on the Windows 8 or Windows 8.1 operating system” on page 16. 2. Click Programs . 3. Click Turn Windows features on or off . 4. A list of optional Windows components is displayed. F...

1. The printer is turned on and is online. 2. Paper is loaded correctly. 3. The printer signal cable is securely connected to the correct parallel, serial, or USB connector on the computer. Note: Non-IEEE-approved printer signal cables might cause unpredictable problems. 1. Any device drivers and ot...

Actions: • Most software programs have built-in help systems that provide instructions for most tasks. If you are having difficulty performing a specific task within a software program, refer to the help system for thatprogram. Help systems are typically accessible from a menu or button in the progr...

If these actions do not correct the problem, run the Lenovo Solution Center program to test the USBconnector. If the USB device came with its own diagnostics, run those diagnostics against the USB device.If you need technical assistance, see Chapter 11 “Getting information, help, and service” on pag...

Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at:http://www.lenovo.com/support This Web site is updated with the latest support information such as the following: • Drivers and software • Diagnostic solutions • Product and service warranty • Produc...

• Installation and maintenance of application programs Refer to the Safety, Warranty, and Setup Guide that comes with your computer for information about your warranty type and duration. You must retain your proof of purchase to obtain warranty service. For a list of the Lenovo Support phone numbers...

Trademarks The following terms are trademarks of Lenovo in the United States, other countries, or both: LenovoThe Lenovo logoRescue and RecoveryThe ThinkCentre logoThinkCentreThinkVantage Microsoft, Windows, and Windows Media are trademarks of the Microsoft group of companies. Intel is a trademark o...

Appendix B. Regulatory information Export classification notice This product is subject to the United States Export Administration Regulations (EAR) and has an ExportClassification Control Number (ECCN) of 4A994.b. It can be re-exported except to any of the embargoedcountries in the EAR E1 country l...

Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated currentless than or equal to 20 A per phase Lenovo product service information for Taiwan Keyboard and mouse compliance statement for Taiwan Eurasian compliance mark Brazil reg...

Appendix C. WEEE and recycling information Lenovo encourages owners of information technology (IT) equipment to responsibly recycle their equipmentwhen it is no longer needed. Lenovo offers a variety of programs and services to assist equipment owners inrecycling their IT products. For information o...

Some Lenovo computer products sold in Japan may have components that contain heavy metals or otherenvironmental sensitive substances. To properly dispose of disused components, such as a printed circuitboard or drive, use the methods described above for collecting and recycling a disused computer or...

Appendix E. China Energy Label © Copyright Lenovo 2013, 2014 93

Appendix F. ENERGY STAR model information ENERGY STAR ® is a joint program of the U.S. Environmental Protection Agency and the U.S. Department of Energy aimed at saving money and protecting the environment through energy efficient products andpractices. Lenovo is proud to offer our customers product...

Index A a rescue medium, creating and using 42 Administrator, password 48 audio subsystem 1 B backup and recovery operations 40 basic troubleshooting 59 C cable lock, security 30 changing password 48 startup device sequence 49 cleaning an optical mouse 57 connector 9 connectors rear 9 connectors, co...