Page 3 - Hardware Maintenance Manual
Hardware Maintenance Manual Machine Types: 3425, 3980, 5214, and 5354
Page 4 - Notes; “Safety information” on page 3 and Appendix A “Notices” on page 101.
Notes 1. The Lenovo personal computer machine types 3425, 3980, 5214, and 5354 are certified to be sold and used only in Japan. All the information in this manual applies only to the foregoing machine types. 2. Before using this information and the product it supports, be sure to read and understand...
Page 5 - Contents; iii
Contents Chapter 1. About this manual . . . . . 1 Important safety information . . . . . . . . . . 1 Important information about replacing RoHScompliant FRUs . . . . . . . . . . . . . . . 1 Chapter 2. Safety information . . . . . 3 General safety . . . . . . . . . . . . . . . . 3 Electrical safety ....
Page 6 - iv
Vital Product Data . . . . . . . . . . . 99 BIOS levels . . . . . . . . . . . . . . . . 99 Updating (flashing) BIOS from a disc . . . . . . 99 Recovering from a POST/BIOS update failure . . 100 Power management . . . . . . . . . . . . 100 Automatic configuration and power interface(ACPI) BIOS . . . ...
Page 7 - Chapter 1. About this manual; “Notices” on page 101 before using the information in this manual.; Important safety information
Chapter 1. About this manual This manual contains service and reference information for ThinkCentre® computer machine types listed onthe front cover. This manual is intended only for trained Service Providers who are familiar with Lenovo®computer products. Note: Be sure to read and understand the Ch...
Page 8 - distribution center at the time of order.
Note: RoHS and non-RoHS FRU part numbers with the same fit and function are identified with unique FRU part numbers. Lenovo plans to transition to RoHS compliance well before the implementation date and expects its suppliersto be ready to support Lenovo's requirements and schedule in the EU. Product...
Page 9 - Chapter 2. Safety information; General safety; that you think are too heavy for you.; Electrical safety
Chapter 2. Safety information This chapter contains the safety information that you need to be familiar with before servicing a computer. General safety Follow these rules to ensure general safety: • Observe good housekeeping in the area of the machines during and after maintenance. • When lifting a...
Page 11 - Consider these conditions and the safety hazards they present:
Voltage-selection switch Some computers are equipped with a voltage-selection switch located near the power-cord connectionpoint on the computer. If your computer has a voltage-selection switch, ensure that you set the switch tomatch the voltage available at your electrical outlet. Setting the volta...
Page 13 - DANGER; • Throw or immerse into water
• German • Hebrew • Italian • Korean • Spanish DANGER Electrical current from power, telephone and communication cables is hazardous. To avoid a shock hazard: • Do not connect or disconnect any cables or perform installation, maintenance, or reconfigurationof this product during an electrical storm....
Page 16 - PERIGO
≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) 1 2 PERIGO 10 Hardware Maintenance Manual
Page 18 - pode resultar em exposição prejudicial à radiação.; Utilize procedimentos de segurança para levantar equipamentos.
• Não remova as tampas. A remoção das tampas de um produto a laser pode resultar em exposição prejudicial à radiação de laser. Não existem peças que podem ser consertadas no interior do dispositivo. • A utilização de controles ou ajustes ou a execução de procedimentos diferentes dos especificados aq...
Page 22 - Pour éviter tout risque de choc électrique :
1 2 DANGER Le courant électrique provenant de l'alimentation, du téléphone et des câbles de transmission peut présenterun danger. Pour éviter tout risque de choc électrique : • Ne manipulez aucun câble et n'effectuez aucune opération d'installation, d'entretien ou de reconfiguration de ce produit au...
Page 23 - l'exposer à des températures supérieures à 100°C,
Connexion Déconnexion 1. Mettez les unités HORS TENSION. 2. Commencez par brancher tous les cordons sur les unités. 3. Branchez les câbles d'interface sur des connecteurs. 4. Branchez les cordons d'alimentation sur des prises. 5. Mettez les unités SOUS TENSION. 1. Mettez les unités HORS TENSION. 2. ...
Page 25 - • mit Wasser in Berührung bringen.; VORSICHT
• Die Verbindung zu den angeschlossenen Netzkabeln, Telekommunikationssystemen, Netzwerkenund Modems ist vor dem Öffnen des Gehäuses zu unterbrechen, sofern in den Installations- undKonfigurationsprozeduren keine anders lautenden Anweisungen enthalten sind. • Zum Installieren, Transportieren und Öff...
Page 26 - Arbeitsschutzrichtlinien beim Anheben der Maschine beachten.
Laserstrahlung bei geöffneter Verkleidung. Nicht in den Strahl blicken. Keine Lupen oder Spiegelverwenden. Strahlungsbereich meiden. ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) ACHTUNG: Arbeitsschutzrichtlinien beim Anheben der Maschine beachten. ACHTUNG: Mit dem Netzschalter an der Einheit...
Page 29 - Gettare o immergere la batteria nell'acqua
• Se possibile, utilizzare solo una mano per collegare o scollegare i cavi di segnale. • Non accendere assolutamente apparecchiature in presenza di incendi, perdite d'acqua o dannostrutturale. • Scollegare i cavi di alimentazione, i sistemi di telecomunicazione, le reti e il modem prima diaprire i c...
Page 33 - Arrojarla al agua o sumergirla en ella
• Desconecte los cables de alimentación, los sistemas de telecomunicaciones, las redes y losmódems conectados antes de abrir las cubiertas de los dispositivos, a menos que se indique locontrario en los procedimientos de instalación y configuración. • Conecte y desconecte los cables, como se describe...
Page 34 - Adopte procedimientos seguros al levantar el equipo.
Algunos productos láser tienen incorporado un diodo láser de clase 3A o clase 3B. Tenga en cuenta losiguiente: Cuando se abre, queda expuesto a radiación láser. No mire directamente al rayo láser, ni siquiera coninstrumentos ópticos, y evite exponerse directamente al rayo láser. ≥18 kg (37 lbs) ≥32 ...
Page 35 - Chapter 3. General information; Online Books folder; ThinkCentre User Guide; Lenovo ThinkVantage Tools
Chapter 3. General information This chapter provides general information that you can use to access useful resources relating to yourcomputing needs. Online Books folder The Online Books folder preinstalled on your computer contains the ThinkCentre User Guide , which provides information about your ...
Page 36 - To access the ThinkVantage Productivity Center program, click; Lenovo Welcome; Windows Vista from Lenovo.; Access Help; • To open the Access Help information system on Windows 7, click; Additional information resources
To access the ThinkVantage Productivity Center program, click Start ® All Programs ® ThinkVantage ® Productivity Center . Lenovo Welcome The Lenovo Welcome program introduces some innovative built-in features of Lenovo to you and guides youthrough some important setup tasks to help you make the most...
Page 39 - Chapter 4. General checkout; Attention; do not; Checking for power problems
Chapter 4. General checkout Attention The drives in the computer you are servicing might have been rearranged or the drive startup sequence mighthas been changed. Be extremely careful during write operations such as copying, saving, or formatting.Data or programs can be overwritten if you select an ...
Page 40 - Problem determination tips
4. Verify that you are using a working ac power outlet. Plug another device into the outlet or contact the power company or supplier to verify that the outlet is working correctly. 5. Check the power cord continuity. 6. Replace the ac/dc power adapter. 7. Verify that the power cord of the ac/dc powe...
Page 43 - Chapter 5. Diagnostics; when you are running the Windows operating system); Lenovo ThinkVantage Toolbox; the instructions on the screen.; Lenovo System Toolbox; or Windows XP from Lenovo.
Chapter 5. Diagnostics Diagnostic programs are used to test hardware components of your computer and reportoperating-system-controlled settings that can cause hardware failures. There are two programs preinstalledon your computer to help you diagnose computer problems: • Lenovo ThinkVantage Toolbox ...
Page 44 - PC-Doctor for Rescue and Recovery; From the Rescue and Recovery workspace, select; Launch advanced Rescue and Recovery; . The PC-Doctor for Rescue and Recovery diagnostic program opens.; Creating a diagnostic disc; To create a diagnostic disc, do the following:; Running the diagnostic program from a diagnostic disc; See “Selecting a startup device” on page 43.
PC-Doctor for Rescue and Recovery The PC-Doctor for Rescue and Recovery diagnostic program is part of the Rescue and Recovery workspaceon each Lenovo computer. Use the PC-Doctor for Rescue and Recovery program if you are unable tostart the Windows operating system. To run the PC-Doctor for Rescue an...
Page 45 - Run Normal Test; Test results
Note: You can insert the disc into the optical drive when you are setting the startup device sequence. However, if you insert the disc into the optical drive when you have already entered the operatingsystem, you need to restart the computer to access the diagnostic program. 3. Follow the instructio...
Page 46 - Quick and Full erase - hard disk drive; Viewing the test log
• ChkDigits: Contains a 2-digit check-digit value to ensure the following: – Diagnostics were run on the specified date. – Diagnostics were run on the specified computer. – The diagnostic error code is recorded correctly. • Text: Description of the error. Note: See “Diagnostic error codes” on page 4...
Page 47 - Chapter 6. Using the Setup Utility; Starting the Setup Utility program
Chapter 6. Using the Setup Utility The Setup Utility program is used to view and change the configuration settings of your computer, regardlessof which operating system you are using. However, the operating system settings might override any similarsettings in the Setup Utility program. Starting the...
Page 51 - Hard disk drive boot error; Diagnostic error codes; In the following index,
Chapter 7. Symptom-to-FRU index The Symptom-to-FRU index lists error symptoms and possible causes. The most likely cause is listed first.Always begin with the Chapter 4 “General checkout” on page 33. You can use this index to help you decidewhich FRUs are needed when servicing a computer. If you are...
Page 67 - Beep symptoms; POST error codes; POST
Diagnostic error code FRU/Action 305-000-XXX Monitor DDC test passed No action 305-250-XXX Monitor DDC self test failure 1. Run Setup to enable DDC 2. Cable 3. Monitor 4. Video card 5. System board 415-000-XXX Modem test Passed No action 415-XXX-XXX Modem error Remove the Modem and re-test the syste...
Page 68 - Miscellaneous error messages; The following table describes miscellaneous error messages.
POST error message Description/Action CMOS battery failed The CMOS battery is no longer functional. Replace the battery. CMOS checksum error - defaults loaded Checksum of CMOS is incorrect. The computer loads the default configuration settings.This error might indicate that CMOS has become corruptdu...
Page 70 - Undetermined problems; If you encounter undetermined problems, do the following:
Message/Symptom FRU/Action Program loads from the hard disk with a known-gooddiagnostics diskette in the first 3.5-inch diskette drive 1. Run setup and check startup sequence. 2. Diskette Drive 3. Diskette Drive Cable 4. System Board 5. AC/DC power adapter PXE computer cannot access programs from it...
Page 71 - Chapter 8. Replacing FRUs; Important; These precautions and guidelines will help you work safely.; Locations; Locating connectors on the rear of your computer
Chapter 8. Replacing FRUs This chapter provides step-by-step instructions for replacing major FRUs. Important 1. Be sure to read and understand the Chapter 2 “Safety information” on page 3 before replacing any FRU. These precautions and guidelines will help you work safely. 2. The replacement proced...
Page 72 - Locating components
Figure 2. Rear connector locations 1 Cable lock latch 6 Microphone connector 2 ac power adapter connector 7 Audio line-out connector 3 VGA monitor connector 8 Audio line-in connector 4 USB connectors (4) 9 Serial port (some models) 5 Ethernet connector Locating components Figure 3 “Component locatio...
Page 73 - Locating parts on the system board
Figure 3. Component locations 1 Front audio and USB assembly 6 Heat sink 2 Hard disk drive 7 System board 3 System fan assembly 8 Battery 4 Optical drive 9 Memory modules (2) 5 Microprocessor Locating parts on the system board Figure 4 “System board part locations” on page 68 shows the locations of ...
Page 74 - Removing the computer cover; removing the computer cover.; To remove the computer cover, do the following:
Figure 4. System board part locations 1 Battery 8 SATA connectors (2) 2 Thermal sensor connector 9 Front USB connector 2 3 Clear CMOS (Complementary Metal Oxide Semiconductor) /Recovery jumper 10 Front audio connector 4 Serial (COM) connector 11 System fan connector 5 Front panel connector 12 Intern...
Page 75 - Disconnect all power cords from electrical outlets.; system board” on page 67.; Removing and reinstalling the front bezel; To remove and reinstall the front bezel, do the following:
1. Remove any media from the drives. Then, turn off all attached devices and the computer. 2. Disconnect all power cords from electrical outlets. 3. Disconnect the power cords, Input/Output (I/O) cables, and any other cables that are connected to the computer. 4. Remove any locking devices, such as ...
Page 76 - Go to “Completing the parts replacement” on page 84.; Installing or replacing a memory module
Figure 6. Removing the front bezel 3. To reinstall the front bezel, align the holes in the bottom of the front bezel with the corresponding plastic tabs on the chassis. Then, pivot the front bezel inward until it snaps into position. Figure 7. Reinstalling the front bezel 4. Go to “Completing the pa...
Page 77 - To install or replace a memory module, do the following:; of the
To install or replace a memory module, do the following: 1. Remove the computer cover. See “Removing the computer cover” on page 68. 2. Locate the memory slots on the system board. See “Locating parts on the system board” on page 67. 3. If you are replacing a memory module, open the retaining clips ...
Page 78 - Replacing the battery; ThinkCentre Safety and Warranty; Turn on the computer and all attached devices.
Replacing the battery Attention Do not open your computer or attempt any repair before reading and understanding the “Important safety information”in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide , go to:http://w...
Page 79 - Replacing the hard disk drive
7. Use the Setup Utility program to set the date, time, and any passwords. See Chapter 6 “Using the Setup Utility” on page 41. Replacing the hard disk drive Attention Do not open your computer or attempt any repair before reading and understanding the “Important safety information”in the ThinkCentre...
Page 80 - Reconnect the power cable to the optical drive.; Replacing the optical drive; To replace the optical drive, do the following:
Figure 13. Installing the hard disk drive into the bracket 7. Connect the signal cable and the power cable to the rear of the new hard disk drive. 8. Slide the new hard disk drive into the hard disk drive bay and pivot it down until it snaps into position. Figure 14. Installing the hard disk drive 9...
Page 81 - Remove the optical drive retainer
1. Remove the computer cover. See “Removing the computer cover” on page 68. 2. Remove the front bezel. See “Removing and reinstalling the front bezel” on page 69. 3. Disconnect the signal cable and the power cable from the rear of the optical drive. 4. Press the blue release button 1 and slide the o...
Page 82 - Replacing the heat sink; let the computer cool before removing the computer cover.; To replace the heat sink, do the following:
Figure 17. Installing the optical drive 7. Connect the signal cable and the power cable to the rear of the new optical drive. What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 84. ...
Page 83 - corresponding mounting studs on the system board.; Replacing the system fan assembly; To replace the system fan assembly, do the following:
Figure 18. Removing the heat sink 4. Place the new heat sink on the system board so that the four screws are aligned with the four corresponding mounting studs on the system board. 5. Alternate tightening each screw a small and equal amount until the heat sink is secured to the system board. Do not ...
Page 84 - mounts and two long rubber mounts.
Figure 19. Removing the system fan assembly 5. Install the two new short rubber mounts to the new system fan assembly. Note: The new system fan assembly comes together with four new rubber mounts: two short rubber mounts and two long rubber mounts. Figure 20. Installing the short rubber mounts 6. In...
Page 85 - Replacing the microprocessor
Figure 21. Installing the system fan assembly 8. Connect the cable of the new system fan assembly to the system fan connector on the system board. 9. Reinstall the hard disk drive if you have removed it. What to do next: • To work with another piece of hardware, go to the appropriate section. • To c...
Page 86 - on the microprocessor.
Figure 22. Accessing the microprocessor 6. Lift the microprocessor straight up and out of the microprocessor socket. Notes: a. Your microprocessor and socket might look different from the one illustrated. b. Note the orientation of the microprocessor in the socket. You can either look for the small ...
Page 87 - Remove the protective cover
Figure 23. Removing the microprocessor 7. Make sure that the small handle is in the raised position and the microprocessor retainer is open. 8. Remove the protective cover 2 that protects the gold contacts of the new microprocessor 1 . 9. Hold the new microprocessor and align the notches on it with ...
Page 88 - Replacing the system board; To replace the system board, do the following:
Replacing the system board Attention Do not open your computer or attempt any repair before reading and understanding the “Important safety information”in the ThinkCentre Safety and Warranty Guide that came with your computer. To obtain a copy of the ThinkCentre Safety and Warranty Guide , go to:htt...
Page 89 - of the socket cover downward until the tabs; Replacing the ac power adapter; To replace the ac power adapter, do the following:
3. Insert the tabs 1 of the socket cover into the hinged side of the socket, and then press the other side of the socket cover downward until the tabs 2 snap into position. Figure 24. Tabs on the microprocessor socket cover (bottom view) Figure 25. Installing the microprocessor socket cover Replacin...
Page 90 - Completing the parts replacement
Figure 26. Connecting the ac power adapter What to do next: • To work with another piece of hardware, go to the appropriate section. • To complete the replacement, go to “Completing the parts replacement” on page 84. Completing the parts replacement This section provides instructions on how to compl...
Page 93 - CRU
Chapter 9. FRU lists This chapter lists the FRU information. Attention: Be sure to read and understand the Chapter 2 “Safety information” on page 3 and Appendix A “Notices” on page 101 before replacing any FRUs. Note: In the following tables, a CRU is identified as "1", "2", or "...
Page 94 - The FRUs listed in the following tables are not illustrated.
Item # 3425 FRUs FRU # CRU 1 Hard disk drive, SATA 500GB 7200RPM / 3Gb / 16M (models) 45K0410 1 3 Optical drive, DVD-ROM Drive - 16x/48x - SATA (models A1J A3J A5J A8J B1J) 41N3325 1 3 Optical drive, DVD-ROM Drive - 16x/48x - SATA (models A1J A3J A5J A8J B1J) 71Y5543 1 3 Optical drive, DVD Recordabl...
Page 105 - Chapter 10. Additional service information; Security features; BIOS Revision Level
Chapter 10. Additional service information This chapter provides additional information that the service representative might find helpful. Security features Security features in this section include the following: • Passwords • Vital Product Data Hardware controlled passwords Use the Setup Utility ...
Page 106 - Recovering from a POST/BIOS update failure; RTC resume; This can be either a single event or a daily event.; Wake on LAN; , the computer will turn on when it receives a specific
2. Make sure the computer is turned on and insert the disc into the optical drive. The update begins. Note: You can insert the disc into the optical drive when you are setting the startup device sequence. However, if you insert the disc into the optical drive when you have already entered the operat...