Lennox 8662 - Manual

Lennox 8662

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Table of Contents:

  • Page 3 – basic; If you hear continuous ringing,; CAUTION
  • Page 4 – A C; To forward to an outside telephone number:; If you have a six-line display endpoint; To save your change:; VOL UP
  • Page 5 – If the number is busy, there is no answer, or the transfer is refused,; If your
  • Page 9 – Notice; or specific software.
  • Page 11 – iii; CONTENTS; Table of Contents
  • Page 12 – iv
  • Page 13 – FINDING Y; Finding Your Way; SECTION CONTENTS
  • Page 14 – ELCOME; About This Guide; BOUT
  • Page 15 – Allow you to enter numbers and letters.
  • Page 16 – Feature Button Functions; ). Depending on how your telephone system is configured, you may
  • Page 17 – Liquid Crystal Display and Menu Buttons
  • Page 18 – the same indications as the; Power Requirements; Red Hawk Single Port PowerSense
  • Page 19 – Endpoint Connectors
  • Page 20 – the reset is complete and you can use your endpoint again.
  • Page 21 – Getting Started
  • Page 22 – Enterprise Messaging; ASR can be enabled for the entire sys-
  • Page 24 – before
  • Page 26 – LCD C; To adjust your endpoint’s LCD contrast:; EITHER; ACCEPT
  • Page 27 – ETTING; Initializing Your Mailbox; To initialize your mailbox:; If you want a password,
  • Page 28 – Recording Your Personal Greetings; System Greeting
  • Page 29 – If you selected the system greeting option,; Recording Your Voice Mail Directory Name; To record your directory name:
  • Page 30 – AKING; Intercom Calls; Placing Intercom Calls; To place an intercom call:; If your call goes through handsfree to an endpoint’s speaker,
  • Page 31 – Receiving Intercom Calls; If the handsfree feature is enabled,
  • Page 32 – Outside Calls; Placing Outside Calls; To place an outside call:; To cancel the queue request before your endpoint rings:
  • Page 33 – Receiving Outside Calls; To receive an outside call:; Emergency Calls; To make an emergency call:
  • Page 34 – Call Waiting; To respond to a waiting call:; LACING; Individual Hold; To place a call on Individual Hold:
  • Page 36 – RANSFERRING; To Another Extension; If you want to transfer to your message center,; To Voice Mail
  • Page 37 – SING; Lift the handset and dial .
  • Page 38 – ORWARDING; Manual Call Forwarding; To forward to an extension number:; To cancel any call forward request:
  • Page 39 – Automatic System Forwarding; To enable or disable System Forwarding:; Redirect Calls; To redirect a call to an extension number:
  • Page 40 – dialed; Outside Party’s Name/Number; To show the outside party’s name:
  • Page 41 – speaker and microphone.; To connect a headset:; Insert the headset plug into the headset jack.; To disconnect a headset:; Unplug the headset cord from the headset jack.
  • Page 42 – Mute Button; To mute the microphone:; Group Listen Using the Speaker; To turn the group listen feature on or off during a call:
  • Page 43 – Leaving Messages
  • Page 44 – CCESSING; Mailbox almost full or full:
  • Page 45 – ISABLING; ASR; To temporarily disable ASR:; Access your mailbox as described on
  • Page 46 – Listening to Messages; To listen to messages:; If E-Mail Reader is enabled for your mailbox
  • Page 48 – Recovering Deleted Voice Mail Messages; To recover deleted voice mail messages:
  • Page 49 – Recording and Sending Voice Mail Messages; To record and send voice mail messages:; after
  • Page 51 – Canceling Unheard Voice Mail Messages; To cancel unheard voice mail messages:
  • Page 54 – To request a reminder message:; If your system is set for 24-hour format,; To cancel all reminder message requests before they signal you:
  • Page 55 – Moving On
  • Page 56 – MOVING ON; NTRODUCTION; Changing Volume Levels; To change a volume level:; Selecting a Ring Tone; To select the type of ring tone for your endpoint:; RINGER OFF
  • Page 57 – Enabling Background Music; To enable or disable background music:; Changing Keymaps; To switch between keymaps when your endpoint is idle:; Enabling Automatic Call Answer; To enable/disable this feature for ringing outside calls:
  • Page 58 – Changing the Language; To change the assigned language for your endpoint:; Returning to Default Operation; To return your endpoint to default:
  • Page 59 – Changing Your Mailbox Password; To change your mailbox password:
  • Page 60 – Changing the Voice Mail Message Envelope; To change your voice mail message envelope:
  • Page 61 – Changing the Call Screening Transfer Method
  • Page 62 – Programming a Fax Destination; To change your fax destination number:; Changing the Message Search Order; To change the message search order:
  • Page 63 – Programming Remote Messaging; on Saturdays and Sundays.
  • Page 65 – PEED; Station Speed Dial; Store the number in a speed-dial location.; Programming Station Speed-Dial Numbers
  • Page 67 – Creating Station Speed-Dial Buttons; To view how your Station Speed-Dial buttons are programmed:; Dialing Station Speed-Dial Numbers; To use a location number:; System Speed Dial
  • Page 68 – CANCEL RECORDING
  • Page 69 – AGING; Enabling Paging; To turn paging on and off for your endpoint:; Making Pages
  • Page 70 – To program a user-programmable feature button:
  • Page 71 – ROGRAMMING; To assign an extension to a DSS/BLF button:
  • Page 72 – To display the current secondary extension button assignment(s):; To transfer to hold:
  • Page 73 – To enter an optional account code:; CREENING
  • Page 74 – To return a call or redial a number listed in a call log:
  • Page 75 – sages. There are two types of system directories:; Voice Mail directory:; Search for voice mail contacts and leave voice mail mes-; Telephone Directory; Find (and dial) outside numbers listed in the company directory.
  • Page 76 – If the endpoint is idle,
  • Page 77 – Basic Search; To search the Telephone directory using Basic Search:; If your endpoint is idle,
  • Page 78 – Voice Mail Directory; the closest match found.; To use the dialpad buttons to spell a name:; When prompted, press the appropriate
  • Page 79 – To perform a directory search:; If 10 or fewer matches are located
  • Page 80 – you can access your endpoint features from an outside line.; Remote Access Password; To change the password from your endpoint:; Enter the new password followed by
  • Page 81 – Remote Feature Access; To access your endpoint from another endpoint:; To change the station password using Remote Programming:
  • Page 82 – EQUESTING; can; To use the Agent Help feature while on a call:; If you hear repeating tones,; To respond to an Agent Help request at a display endpoint:; Reject Help
  • Page 83 – ORKING; Hunt Group Calls Enabled/Disabled; To turn on or off hunt group calls:; ACD Hunt Groups; Distributing Calls; Logging
  • Page 84 – Logging In and Out of ACD Hunt Groups; To log into one or more ACD hunt groups using Agent IDs:; To log into one or more ACD hunt groups not using Agent IDs:
  • Page 85 – To log out of one or more ACD hunt group:; If you were logged in to only one hunt group,; Ending an ACD Hunt Group Call; To terminate the ACD Agent wrap-up period before the timer expires:
  • Page 89 – AIL; your e-mail according to the envelope options that you set (see
  • Page 90 – To access voice mail messages:
  • Page 91 – Set up your mailbox (see
  • Page 93 – according to the envelope options you select (see
  • Page 95 – fax; If E-Mail Reader Count is enabled
  • Page 96 – To access fax messages and the associated options:
  • Page 97 – ECOVERING; To recover deleted messages:
  • Page 98 – HANGING; voice messages
  • Page 99 – OICE
  • Page 101 – Learning More
  • Page 102 – answers to most of your questions.; System Administrator:; Performs certain telephone system functions, including:; Voice Mail Administrator:; Performs tasks associated with the voice mail sys-
  • Page 103 – REQUENTLY; How do I program System Speed-Dial numbers?; PREVIOUS; or; NEXT
  • Page 104 – Why can’t I program a Station Speed-Dial number to the button I want?
  • Page 105 – Why can’t I use one of the features described in this guide?
  • Page 106 – EFAULT
  • Page 109 – NOTES
  • Page 111 – Index
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Model 8662

User Guide

Inter-Tel Protocol Mode

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Summary

Page 3 - basic; If you hear continuous ringing,; CAUTION

1 Q UICK R EFERENCE G UIDE TO F REQUENTLY U SED F EATURES These are the basic instructions for the most frequently used telephone and voice mail features for Inter-Tel endpoints. For detailed information about theseand other features, refer to the complete instructions in the appropriate userguide. ...

Page 4 - A C; To forward to an outside telephone number:; If you have a six-line display endpoint; To save your change:; VOL UP

2 P LACING A C ONFERENCE C ALL 1. While on the first call, press . The call is now on hold. 2. Place an intercom or outside call, then press the flashing button to place the call on hold. (If necessary, repeat this step to place a third call onhold.) 3. Press the flashing button to join all of the c...

Page 5 - If the number is busy, there is no answer, or the transfer is refused,; If your

3 P AGING 1. Lift the handset and press or dial . 2. Dial the desired page zone number (0-9). 3. After the tone, make your announcement and hang up. NOTE: The Page feature is not supported in SIP mode. T RANSFERRING A C ALL TO A N E XTENSION /O UTSIDE N UMBER 1. Press or . 2. Dial the desired extens...

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