Lennox 8560 - Manual

Lennox 8560

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Table of Contents:

  • Page 3 – basic; If you hear continuous ringing,; CAUTION
  • Page 4 – A C; To forward to an outside telephone number:; If you have a six-line display endpoint; To save your change:; VOL UP
  • Page 5 – If the number is busy, there is no answer, or the transfer is refused,; If your
  • Page 9 – Notice; and Outlook
  • Page 11 – iii; Table of Contents; CONTENTS
  • Page 12 – iv
  • Page 13 – FINDING Y; Finding Your Way; SECTION CONTENTS
  • Page 14 – ELCOME; About This Guide; BOUT
  • Page 15 – Allow you to enter numbers and letters.
  • Page 16 – Connects to a 24VDC external power supply (Model 8660; Back of Endpoint
  • Page 17 – IP Endpoint Exceptions; The Model 8660 does not support the DSS/BLF unit (see
  • Page 18 – Feature Button Functions; ). Depending on how your telephone system is configured, you may
  • Page 19 – LCD and Menu Buttons
  • Page 20 – Message Indicator Lamp; Administrator’s Guide; Secondary extensions:
  • Page 21 – If E-Mail Reader is enabled for your mailbox, you have; Standard Voice Mailbox:; This type of mailbox allows you to send and receive
  • Page 22 – Getting Started
  • Page 23 – Enterprise Messaging; ASR can be enabled for the entire sys-
  • Page 24 – to indicate to the system that you have finished entering
  • Page 25 – HAT; before
  • Page 26 – OFTWARE
  • Page 28 – Position the bottom of the endpoint’s base on a flat surface.
  • Page 29 – LCD C; To adjust your endpoint’s LCD contrast:; With the handset in the cradle, dial; ACCEPT; menu button on the LCD screen.
  • Page 30 – Initializing Your Mailbox; To initialize your mailbox:; If you want a password,
  • Page 31 – Recording Your Personal Greetings; System Greeting
  • Page 32 – If you selected the system greeting option,; Recording Your Voice Mail Directory Name; To record your directory name:
  • Page 33 – AKING; Intercom Calls; Placing Intercom Calls; To place an intercom call:; If your call goes through handsfree to an endpoint’s speaker,; To program your endpoint to; always; send non-handsfree calls using the Ring
  • Page 34 – To leave a station message:; QUEUE; Receiving Intercom Calls; To enable or disable your endpoint’s handsfree answering feature:; If the handsfree feature is enabled,
  • Page 36 – Outside Calls; Placing Outside Calls; To place an outside call:; OUTGOING; To cancel the queue request before your endpoint rings:
  • Page 37 – Receiving Outside Calls; To receive an outside call:; SEND TO DEST; Emergency Calls; To make an emergency call:; Call Waiting
  • Page 38 – LACING; Individual Hold; To place a call on Individual Hold:; HOLD; To place an outside call on System Hold:
  • Page 39 – To place a conference call:
  • Page 40 – RANSFERRING; To Another Extension; To transfer to your message center,; To Voice Mail
  • Page 41 – SING; Lift the handset and dial
  • Page 42 – ORWARDING; Manual Call Forwarding; ALL; OUTSIDE PHONE; To cancel any call forward request:; EITHER; FWD OFF; Automatic System Forwarding; To enable or disable System Forwarding:
  • Page 43 – Redirect Calls; To redirect a call to an extension number:; To redirect a call to an outside telephone number:
  • Page 44 – dialed; Outside Party’s Name/Number; To show the outside party’s name:
  • Page 45 – To connect a headset:; Insert the headset plug into the headset jack.; To disconnect a headset:; Unplug the headset cord from the headset jack.
  • Page 46 – Mute Button; To return to the call:; UNMUTE; Group Listen Using the Speaker; To turn the group listen feature on or off during a call:
  • Page 47 – Enhanced Speakerphone Mode; To enable enhanced speakerphone mode while on a call:; Press
  • Page 48 – Leaving Messages
  • Page 49 – CCESSING; Mailbox almost full or full:
  • Page 50 – ISABLING; ASR; To temporarily disable ASR:; Access your mailbox as described on
  • Page 51 – Listening to Voice Mail Messages; To listen to voice mail messages:; If E-Mail Reader is enabled for your mailbox
  • Page 53 – Recovering Deleted Voice Mail Messages; To recover deleted voice mail messages:
  • Page 54 – Recording and Sending Voice Mail Messages; To record and send voice mail messages:; after
  • Page 56 – Canceling Unheard Voice Mail Messages; To cancel unheard voice mail messages:
  • Page 58 – USE ALPHA MODE; ENGLISH CHARACTERS
  • Page 59 – To request a reminder message:; To cancel all reminder message requests before they signal you:
  • Page 61 – MOVING ON; Moving On
  • Page 62 – NTRODUCTION; Endpoint Configuration; To change a volume level:; Selecting a Ring Tone; To select the type of ring tone for your endpoint:
  • Page 63 – Enabling Background Music; To enable or disable background music:; Changing Keymaps; To switch between keymaps when your endpoint is idle:; Enabling Automatic Call Answer; To enable/disable this feature for ringing outside calls:
  • Page 64 – Changing the Language; To change the assigned language for your endpoint:; Returning to Default Operation; To return your endpoint to default:
  • Page 65 – ETTING; Changing Your Mailbox Password; To change your mailbox password:
  • Page 66 – Changing the Voice Mail Message Envelope; To change your voice mail message envelope:
  • Page 67 – Changing the Call Screening Transfer Method
  • Page 68 – Programming a Fax Destination; To change your fax destination number:
  • Page 69 – Changing the Message Search Order; To change the message search order:
  • Page 70 – Programming Remote Messaging
  • Page 72 – PEED; Station Speed Dial; Store the number in a speed-dial location.; Storing Station Speed-Dial Numbers
  • Page 74 – Creating Station Speed-Dial Buttons; To view how your Station Speed-Dial buttons are programmed:; Dialing Station Speed-Dial Numbers; To use a location number:; System Speed Dial
  • Page 75 – CANCEL RECORDING
  • Page 76 – AGING; Enabling Paging; To turn paging on and off for your endpoint:; Making Pages
  • Page 77 – FLASH; To program a user-programmable feature button:
  • Page 78 – ROGRAMMING; To assign an extension to a DSS/BLF button:
  • Page 79 – To display the current secondary extension button assignment(s):; To transfer to hold:
  • Page 80 – To enter an optional account code:; CREENING
  • Page 81 – displays only; To return a call or redial a number listed in a call log:
  • Page 82 – Search for and connect to contacts or access features.; Voice Mail directory:; Search for voice mail contacts and leave voice mail mes-; Telephone Directory; Find (and dial) outside numbers listed in the company directory.
  • Page 83 – If the endpoint is idle,
  • Page 84 – Basic Search; To search the Telephone directory using Basic Search:; If your endpoint is idle,
  • Page 85 – Voice Mail Directory; To use the dialpad buttons to spell a name:; When prompted, press the appropriate
  • Page 86 – If 10 or fewer matches are located
  • Page 87 – Remote Access Password; To change the password from your endpoint:; Enter the new password followed by
  • Page 88 – Remote Feature Access; To access your endpoint from another endpoint:; To change the station password using Remote Programming:
  • Page 89 – EQUESTING; can; If you hear repeating tones,; To respond to an Agent Help request at a display endpoint:; REJECT HELP
  • Page 90 – ORKING; Hunt Group Calls Enabled/Disabled; To turn on or off hunt group calls:; ACD Hunt Groups; Distributing Calls; If the hunt group is programmed to use ACD Agent IDs, each agent; is not; programmed to use Agent IDs, it will have a
  • Page 91 – Logging In and Out of ACD Hunt Groups; Logout feature code:; To log into one or more ACD hunt groups using Agent IDs:; If you were already logged in,
  • Page 92 – If you were logged in to only one hunt group,; Ending an ACD Hunt Group Call; To terminate the ACD Agent wrap-up period before the timer expires:
  • Page 95 – AIL
  • Page 96 – To access voice mail messages:
  • Page 97 – Set up your mailbox (see
  • Page 99 – Then E-Mail Reader reads
  • Page 101 – fax; If E-Mail Reader Count is
  • Page 102 – To access fax messages and the associated options:
  • Page 103 – ECOVERING; To recover deleted messages:
  • Page 104 – HANGING; voice messages
  • Page 105 – OICE
  • Page 107 – Learning More
  • Page 108 – IP Devices Installation Manual
  • Page 109 – REQUENTLY; is all you need to do. If these; PREVIOUS; or; NEXT
  • Page 110 – or use the Outgoing Call feature code (
  • Page 111 – What do I do if my 8660 IP endpoint loses audio?
  • Page 112 – EFAULT
  • Page 115 – NOTES
  • Page 117 – Index
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Model 8560/8660

User Guide

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Summary

Page 3 - basic; If you hear continuous ringing,; CAUTION

1 Q UICK R EFERENCE G UIDE TO F REQUENTLY U SED F EATURES These are the basic instructions for the most frequently used telephone and voice mail features for Inter-Tel endpoints. For detailed information about theseand other features, refer to the complete instructions in the appropriate userguide. ...

Page 4 - A C; To forward to an outside telephone number:; If you have a six-line display endpoint; To save your change:; VOL UP

2 P LACING A C ONFERENCE C ALL 1. While on the first call, press . The call is now on hold. 2. Place an intercom or outside call, then press the flashing button to place the call on hold. (If necessary, repeat this step to place a third call onhold.) 3. Press the flashing button to join all of the c...

Page 5 - If the number is busy, there is no answer, or the transfer is refused,; If your

3 P AGING 1. Lift the handset and press or dial . 2. Dial the desired page zone number (0-9). 3. After the tone, make your announcement and hang up. NOTE: The Page feature is not supported in SIP mode. T RANSFERRING A C ALL TO A N E XTENSION /O UTSIDE N UMBER 1. Press or . 2. Dial the desired extens...

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