Page 6 - ONTENTS
vi Contents C ONTENTS 1 Getting Started . . . . . . . . . . . . . . . . . . . . . . 1 Finding your phone's serial number . . . . . . . . . . 1Activating your Virgin Mobile account . . . . . . . . . 2Getting to know your phone . . . . . . . . . . . . . . . . 3 2 My Account . . . . . . . . . . . . . ....
Page 7 - ETTING; Installing the battery; Charging the battery
User Guide for Switch_Back 1 1 G ETTING S TARTED Finding your phone's serial number To activate your Virgin Mobile account, you need your phone's serial number. To locate the number: 1. Turn your phone off. 2. Hold your phone face up in your left hand. 3. Insert your right thumbnail into the groove ...
Page 8 - Activating your Virgin; Programming your phone
2 Getting Started The battery icon in the upper right corner of the screen tells you whether the phone is:• Charging (the icon is animated)• Partially charged • Fully charged Note: The battery will not charge if you use the phone while it is connected to an AC adapter. Note: You must use a Kyocera-a...
Page 9 - Getting to know your phone
User Guide for Switch_Back 3 Getting to know your phone Your phone has two keypads—the number keypad and QWERTY keypad. Number keypad When the flip is closed, use the number keypad to enter numbers, letters and symbols. Antenna . External earpiece . External camera key activates Picture mode. Extern...
Page 13 - Understanding screen icons
User Guide for Switch_Back 7 Understanding screen icons These icons may appear on your phone’s screen. Navigation key shortcuts From the main screen, press and hold to access the following shortcuts: Up: Access My Account Down: Access Recent calls lists Left: Launch VirginXL Right: Access text messa...
Page 14 - Performing basic functions; Flip closed
8 Getting Started Performing basic functions Note: The phone must be powered ON to perform the following functions. Flip closed To... From the external screen... Turn the phone on Press and wait until the phone beeps. Turn the phone off Press and hold until the phone beeps. Make a call Enter the num...
Page 15 - Flip open
User Guide for Switch_Back 9 Flip open To... From the internal screen... Turn the phone on Press and wait until the phone beeps. Turn the phone off Press and hold until the phone beeps. Make a call Enter the number and press . End a call Press . Answer a call Press . Adjust volume during a call Pres...
Page 16 - Using menus; Accessing menu items
10 Getting Started Using menus Accessing menu items • From the main screen, press the left softkey to select Menu . • Press the right softkey to select Contacts . • Press left, right, up, or down to see menus and options. • Press to select a menu item. • Press to back up a menu level. • Press to ret...
Page 17 - Caring for the battery; Recharging the battery; General safety guidelines; Purchasing accessories
User Guide for Switch_Back 11 Caring for the battery Recharging the battery You can safely recharge the battery at any time, even if it has a partial charge. Note: Before removing the battery, make sure the phone is powered off. General safety guidelines • Do not take apart, puncture, or short-circu...
Page 18 - CCOUNT; Checking your account balance
12 My Account 2 M Y A CCOUNT You can manage your Virgin Mobile account directly from your phone. The basic tasks are summarized in this chapter. For more information about your account, go to www.virginmobileusa.com . Checking your account balance You can check your Virgin Mobile account status in o...
Page 19 - For more information
User Guide for Switch_Back 13 Top Up with a Debit Card, Credit Card, or Pay Pal account Before you can Top Up from your phone with a debit card, credit card, or Paypal account, you need to register the credit/debit card or Paypal account at www.virginmobileusa.com or by calling Virgin Mobile At Your...
Page 20 - AKING; Phone calls
14 Making and Answering Calls 3 M AKING AND A NSWERING C ALLS Phone calls Making a call Make sure you are in an area where a signal can be received. Look for the symbol on the main screen. The more bars you see in this symbol, the stronger the signal. If there are no bars, move to where the signal s...
Page 22 - Recent calls; Dealing with missed calls
16 Making and Answering Calls 3. Select Save or Options ( Play , Re-Record , or Exit ). Recent calls Dealing with missed calls When you have missed a call, “Missed Call” appears on your screen unless the caller leaves a voicemail. • To clear the screen, press the left softkey to select OK . • To vie...
Page 23 - Erasing recent calls; Speed dialing; Enabling 1-Touch dialing; Voicemail; Setting up voicemail
User Guide for Switch_Back 17 2. Highlight the number you want to call and press . Erasing recent calls 1. Select Menu → Recent calls → Erase call lists . 2. Select either All calls, Incoming calls , Outgoing calls , or Missed calls . 3. Press the left softkey to select Yes . Speed dialing Before yo...
Page 24 - Checking voicemail messages; If you see “New Messages”; Emergency services; Exiting Emergency mode; Tracking calls
18 Making and Answering Calls Checking voicemail messages When a voice message is received, your screen displays “New Messages” along with the symbol at the top of your screen. Standard airtime charges apply. If you see “New Messages” 1. Press the right softkey to select Call , which initiates a cal...
Page 25 - NTERING; QWERTY keypad; Understanding screen
User Guide for Switch_Back 19 4 E NTERING T EXT You can enter letters, numbers, and symbols in contacts, text messages, and your banner with either the QWERTY keypad (flip open) or the number keypad (flip closed). Read the appropriate section for details. QWERTY keypad Understanding screen When the ...
Page 26 - Entering symbols; Text entry modes
20 Entering Text Entering symbols While entering text, you can enter many symbols with the keypad. To access extra symbols: 1. From the text entry screen, select Options . 2. Select Add Symbol . 3. Press the key corresponding to the symbol you want. Entering smileys 1. From the text entry screen, se...
Page 28 - Changing modes; Capitalization settings
22 Entering Text Changing modes Sometimes you need to change modes. For example, to enter numbers in an email address while in mode, you must change to mode, enter the numbers, and then change back to mode to complete the address. To change text entry modes: • Press and hold until the icon for the m...
Page 29 - Quick reference to text entry; For QWERTY keypad
User Guide for Switch_Back 23 Quick reference to text entry This table gives general instructions for entering letters, numbers, and symbols. For QWERTY keypad To... Do this... Enter a letter Use mode and press a key, see page 19. Enter a number Use mode and press a key. For more options, see page 1...
Page 30 - For number keypad
24 Entering Text For number keypad To... Do this... Enter a letter Use mode and press a key until you see the letter you want. For more information, see page 20. Enter a number Use mode and press a key once to enter its number. For more options, see page 20. Enter a symbol Press until you find the s...
Page 31 - TORING; Creating a new contact; Assigning ringtones
User Guide for Switch_Back 25 5 S TORING C ONTACTS Use your phone’s Contacts directory to store information about a person or company. Each contact entry can have up to six phone numbers, two email addresses, two Web addresses, two street addresses, and a space for notes. Creating a new contact 1. F...
Page 32 - Assigning pictures; Editing a contact
26 Storing Contacts 4. Select Ringer → Assign ringer . 5. Scroll down the list to hear the different ringtones and press to select one. Assigning pictures 1. Press the right softkey to select Contacts . 2. Highlight a contact and press . 3. Highlight the contact name and press the right softkey to s...
Page 33 - Customizing a phone number; Creating Groups
User Guide for Switch_Back 27 4. Highlight Erase contact and press . 5. Press the left softkey to confirm. Customizing a phone number 1. Press the right softkey to select Contacts . 2. Highlight the contact to edit and press . 3. Press down to highlight a number. 4. Press the right softkey to select...
Page 34 - Customizing a group; Finding contact information; Checking the Frequent list; Searching the Contacts directory
28 Storing Contacts Customizing a group 1. Select Menu → Contacts → Groups . 2. Highlight the group to message and press the right softkey to select Options . 3. Highlight an option and press : – View to see the contact in the group. – Edit to change the name of the group and to add and remove conta...
Page 35 - Using Fast find
User Guide for Switch_Back 29 Using Fast find 1. From the main screen, press the number keys corresponding to the letters of the name you want to find. A matching contact or speed dial entry appears. 2. Press down to scroll through matching entries. 3. Highlight the name you want then press to call ...
Page 36 - EXT; Sending text messages; Creating a text message
30 Text Messaging 6 T EXT M ESSAGING This chapter describes how to send, receive, and erase text messages from your phone. For information on voicemail messages, see “Voicemail” on page 17. Important: The features and menus described in this chapter may vary depending on services available in your a...
Page 37 - Setting sending options
User Guide for Switch_Back 31 Including prewritten text and symbols During text entry, you can insert auto text, symbols, or emoticons in your message. 1. From the text entry screen, select Options . 2. Select an option and press : – Insert auto text to scroll through the list of options and press t...
Page 38 - If you cannot send messages
32 Text Messaging To create a signature: 1. Select Menu → Settings → Messaging → Signature . 2. Enter your signature in the text field. 3. Select OK to save the setting. Note: The characters in the signature are included in the total character count of the message. See “Creating a text message” on p...
Page 39 - Viewing failed or pending messages; Receiving text messages; If you see the; Reading the message
User Guide for Switch_Back 33 Viewing failed or pending messages Failed or pending messages are stored in your Outbox.To view your Outbox: 1. Select Menu → Messaging → Outbox . A list of all failed or pending messages appears. 2. Scroll through the list of messages and press to read one. Receiving t...
Page 40 - Setting message alerts; Erasing messages; Erasing single messages
34 Text Messaging – Save as auto text to save the text from the message as auto text, which you can insert into other messages. Graphics and sound are not saved as part of auto text.(For more about auto text, see page 35.) – View Sender information. – Launch Browser to access a Web site. 3. Press th...
Page 41 - Customizing message settings; Creating groups
User Guide for Switch_Back 35 • Select Menu → Messaging → Msg settings → Auto-Erase → Inbox msgs . Older messages are erased as new messages are received. Customizing message settings To make messaging easier, you can customize settings for sending and receiving messages. Creating groups You can cre...
Page 42 - ULTIMEDIA; Sending multimedia messages; Creating a multimedia message
36 Multimedia Messaging 7 M ULTIMEDIA M ESSAGING Sending multimedia messages You can send multimedia messages to phones that are capable of receiving them or to email addresses. For details and pricing, check with Virgin Mobile. Note: Size limits may apply to multimedia message files. Visit www.virg...
Page 43 - Receiving multimedia messages
User Guide for Switch_Back 37 • Record sound to instantly record a new sound and attach it to your message. • My sounds to display a list of categories that contain saved or downloaded sounds and voice memos.– Saved sounds displays sound clips saved on the phone. – Voice memos lists your saved voice...
Page 45 - Accessing the AIM service; Ending an IM client session
User Guide for Switch_Back 39 8 AIM ® Accessing the AIM service Now you can access the AOL ® Instant Messenger™ (AIM) service from your Switch_Back phone. Check Virgin Mobile’s Web site at www.virginmobileusa.com for availability and pricing.To launch AIM, select Menu → AIM . Note: You cannot receiv...
Page 46 - IRGIN; XL; Accessing VirginXL; Ending a VirginXL session
40 VirginXL 9 V IRGIN XL Accessing VirginXL With VirginXL, you can access a variety of exclusive music, entertainment, and information services from your Switch_Back phone. Download the latest games, ringtones, wallpapers, screen savers, and other content; surf the web; and more.New VirginXL feature...
Page 47 - STUFF; My ringtones; Downloading ringtones; My games
User Guide for Switch_Back 41 10 M Y STUFF My ringtones The My ringtones folder stores your preloaded and downloaded ringtones. You can download the latest ringtones to your Switch_Back from the Virgin Mobile Web site at www.virginmobileusa.com or directly from your phone using VirginXL.Select Menu ...
Page 48 - My graphics; Assigning downloaded graphics; My sounds
42 My stuff Note: If you don’t have enough money in your account, you will need to Top-Up before downloading. 1. Press left to launch VirginXL and then search for applications. 2. Follow the prompts to purchase and download the selected application. The downloaded application is stored in the My stu...
Page 49 - SING; Accessing picture mode; Camera settings
User Guide for Switch_Back 43 11 U SING THE C AMERA Tips before operating your camera • You cannot activate the camera while on a call. • Once the camera is active, the main screen acts as the viewfinder. • If you get a “Low memory” error, check your resolution and quality compression settings. See ...
Page 50 - Restoring camera menu settings
44 Using the Camera – White Balance allows the camera to adjust for different lighting. Options are Automatic, Fluorescent, Incandescent, or Daylight. – Color Tone allows you to capture pictures with different coloring. Options are Normal, Black & White, Negative, and Sepia. – Quality sets the p...
Page 51 - Taking a picture
User Guide for Switch_Back 45 Picture mode indicators and icons The picture mode displays the following onscreen indicators and icons: Taking a picture 1. Select Menu → Pictures → Take a picture . 2. Focus on the image using the phone’s display as a viewfinder. 3. Take the picture using one of two m...
Page 52 - Voice memo; Recording a voice memo; Scheduler; Creating an event
46 Using Tools 12 U SING T OOLS Voice memo The Voice Memo tool allows you to record and play back audio memos. Recording a voice memo 1. Select Menu → Tools → Voice memo → Record new . 2. Record your memo and press the left softkey to select Stop . 3. Select Save to save your memo. Note: If an incom...
Page 53 - Alarm clock
User Guide for Switch_Back 47 3. Select Options and classify the type of event and press : Meeting , Phone Call , Birthday , Anniversary , Vacation , Medical , or Other . 4. Press to change the date of the event (the current date is the default date).– Press left or right to move between the month, ...
Page 54 - Setting an alarm; Tip calculator
48 Using Tools Setting an alarm 1. Select Menu → Tools → Alarm clock . 2. Highlight one of the alarms and select Set . 3. Use the phone keypad to enter numbers and to switch between AM and PM. – Press left or right to move between hours, minutes, and AM/PM fields. – Press up or down to change the ho...
Page 55 - Timer
User Guide for Switch_Back 49 4. Press to calculate the result. Example : Enter 5, press left to select X , enter 2, then press to obtain the result of 10. 5. Press to return to the main screen. - or - Press to clear the screen. Timer This timer counts down for a specified amount of time. It beeps w...
Page 56 - USTOMIZING; Creating a custom menu
50 Customizing Your Phone 13 C USTOMIZING Y OUR P HONE Creating a custom menu You can create a custom menu that contains your favorite features with the internal keypad’s custom menu key. 1. Press . 2. Press the left softkey to select Edit . 3. Scroll through the available features and press to sele...
Page 57 - Using the keyguard
User Guide for Switch_Back 51 Using the keyguard Locking the keyguard The Keyguard locks the external number keypad on your phone to prevent accidental keypresses when the phone is turned on and a call is not in progress. You can still answer or silence an incoming call.• To lock the keypad, press a...
Page 58 - Changing your personal ringtone; Setting sounds for your phone; Set sound when flip opens; Adjusting volume; Adjusting the ringtone volume
52 Customizing Your Phone 2. Scroll down the list to hear the different rings and press to select one. Note: Downloaded ringtones are added to the end of the standard list of ringtones. Changing your personal ringtone Your Switch_Back phone has multiple ringtones you can choose to use for incoming c...
Page 59 - Personalizing the screen
User Guide for Switch_Back 53 3. Press the left softkey to select Save . Setting key length You can change the duration of the tones the phone makes when you press the keys. 1. Select Menu → Settings → Sounds → Key length . 2. Choose Normal or Long and press . Setting sound alerts You can choose how...
Page 60 - Choosing a menu style
54 Customizing Your Phone 1. Select Menu → Settings → Display → Greeting banner . 2. Press the right softkey to select Edit . 3. Press to clear the screen. 4. Enter your new text. 5. Press the left softkey to select Save . Choosing a menu style Three menu styles are available: Wheel, Graphic, and Li...
Page 62 - Changing the display brightness; Creating a secure environment; Locking your phone
56 Customizing Your Phone 2. Press left or right to adjust the brightness and select Save . Changing the display brightness 1. Select Menu → Settings → Display → Brightness . 2. Press left or right to adjust the contrast and select Save . Creating a secure environment This section describes all the ...
Page 63 - Designating emergency numbers; Connecting to a TTY/TDD device
User Guide for Switch_Back 57 Designating emergency numbers The emergency numbers feature allows you to specify three personal phone numbers that can be called when the phone is locked. 1. Select Menu → Settings → Security . 2. Enter your four-digit lock code. 3. Select Emergency numbers . 4. Select...
Page 64 - Setting up voice dialing; Creating a voice tag for a contact; Making a call using voice tags
58 Using Voice Recognition 14 U SING V OICE R ECOGNITION Voice recognition allows you to make and answer calls by speaking commands into the phone’s microphone. Setting up voice dialing To make or receive calls using voice dialing, contacts must be saved with associated voice tags. Creating a voice ...
Page 65 - Erasing voice tags; Making a call using digit dialing; Waking up the phone
User Guide for Switch_Back 59 Erasing voice tags To erase all voice name dial recordings in your phone: 1. Menu → Settings → Call options → Erase voice dial . 2. Select Yes . Making a call using digit dialing When using digit dialing, you speak digits to dial a phone number. Note: You cannot speak a...
Page 66 - Answering the phone; Answering automatically; Training voice recognition
60 Using Voice Recognition To wake up the phone: 1. Say “ Wake Up ” and listen for a tone. 2. Say “ Wake Up ” again until you hear two tones. If the phone does not recognize your “Wake up” command, see “Training voice recognition” on page 60. Answering the phone You can set your hands-free headset t...
Page 67 - Customer support
User Guide for Switch_Back 61 15 G ETTING H ELP Customer support To contact Virgin Mobile’s customer support department for information about your phone, account history, call coverage area, and specific features available to you, such as call forwarding or voicemail:• Go to www.virginmobileusa.com ...
Page 68 - ONSUMER
62 Consumer Limited Warranty 16 C ONSUMER L IMITED W ARRANTY Kyocera Wireless Corp. (“KYOCERA”) offers you a limited warranty that the enclosed product or products (the “Product”) will be free from defects in material and workmanship for a period that expires one year from the date of sale of the Pr...
Page 70 - NDEX
64 Index I NDEX Numerics 1-Touch dialing , 17 A accessories , 11 alarm clock , 7, 47 alerts for messages , 53 for missed calls , 16 auto text , 31, 34, 35 auto-hyphenation , 55 B banner , 53 battery , 1 blocking outgoing calls , 56, 57 brightness , 56 C calculator , 48 call counters , 18 callback nu...
