Page 2 - Thin PhonesTM
User’s Guide for QCP™ 860, QCP™ 1960, and QCP™ 2760 Thin Phones™ This manual is based on the production versions of the QCP 860, QCP 1960, and QCP 2760 Thin Phones. Software changes may have occurred after this printing. Kyocera reserves the right to make changes in technical and product specificati...
Page 5 - Other patents pending.
Kyocera is a registered trademark of Kyocera Corporation. QCP, Smart Keys, and Data on the Go are trademarks of Kyocera Wireless Corp. QUALCOMM is a registered trademark of QUALCOMM Incorporated. Other product and brand names may be trademarks or registered trademarks of their respective owners. Cop...
Page 6 - Caution
for body-worn operations must not contain any metallic components and must provide at least 22.75mm separation distance including the antenna and the user’s body. Caution The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the...
Page 7 - vii; Table of Contents
User’s Guide for the QCP 860, 1960, and 2760 Phones vii Table of Contents Quick Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Getting to Know Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Keys on your phone . . . . . . . ...
Page 8 - viii
viii Making and Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Calling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Redialing calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Service p...
Page 9 - ix
User’s Guide for the QCP 860, 1960, and 2760 Phones ix Voice Mail, Pages, and Text Messages . . . . . . . . . . . . . . . . . . . . . . 38 Types of messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ....
Page 11 - QUICK START; Your phone model
User’s Guide for the QCP 860, 1960, and 2760 Phones 1 QUICK START Your phone model This user’s guide covers three models of QCP Thin Phones: • QCP 860: dual-mode CDMA digital and analog cellular service (at 800 MHz) • QCP 1960: CDMA digital PCS service (at 1900 MHz) QCP 2760: dual-band CDMA digital ...
Page 12 - Quick Start; To charge your battery
2 Quick Start To charge your battery • Plug the AC Adaptor or Global Travel Charger into the phone and into a wall outlet. To make a call 1. Turn on the phone. 2. Dial the number on the keypad, then press or . To answer a call • When the phone rings, press or to answer. In standby mode, press any ke...
Page 14 - Quick menu reference
4 Quick Start Quick menu reference • Press or under [MENU] to enter the menu structure. •Press or or the volume keys to scroll up or down through the menus. •Enter the menu and menu item number (such as 6 3 for Display > Banner) to open a menu item. •Press to return to the previous menu level wit...
Page 15 - GETTING TO KNOW YOUR PHONE; Keys on your phone; Volume keys
User’s Guide for the QCP 860, 1960, and 2760 Phones 5 GETTING TO KNOW YOUR PHONE Keys on your phone Press the Volume keys to adjust the ringer and earpiece volume. You also use these keys to move the cursor when you are editing numbers or scrolling through menus. (860/1960) (2760) Smart Keys ™ chang...
Page 16 - Getting to Know Your Phone
6 Getting to Know Your Phone Press the envelope to open text messages, pages, and voice mail notifications. Press End to end a call or to silence the ringer during an incoming call. Press this key at any time to exit the current screen and return to standby mode. Use the keypad to enter digits, lett...
Page 17 - Icons on the screen
User’s Guide for the QCP 860, 1960, and 2760 Phones 7 Icons on the screen Your phone has a five-line screen. On the top line, the following icons appear: Digital Mode means the phone is operating in CDMA digital mode. Signal Strength shows current signal strength. The more lines you see, the stronge...
Page 18 - Using Smart Keys; To turn the phone on
8 Getting to Know Your Phone Using Smart Keys Smart Keys (860/1960) or (2760) are the two unlabeled keys below the screen. (See the diagram on page 5.) Smart Keys change function based on the screen you are using. The word above each Smart Key identifies its current function. In standby mode, the Sm...
Page 19 - Your phone number appears.; Using keyguard; To turn keyguard on
User’s Guide for the QCP 860, 1960, and 2760 Phones 9 About standby mode When the phone is turned on and ready to send or receive calls, it is in standby mode (its idle state). From standby mode, you can dial a phone number, save it in the phone book, or find it in the phone book if it is already th...
Page 20 - appears above; Locking the phone; To lock the phone
10 Getting to Know Your Phone • Press and hold or under [MENU] for about two seconds. -or- • Press or under [MENU], then press . appears above the left Smart Key. To turn keyguard off 1. Press or under . 2. Press . Locking the phone You can lock your phone using your four-digit lock code. When the p...
Page 21 - To unlock the phone; Setting the banner; To change the banner
User’s Guide for the QCP 860, 1960, and 2760 Phones 11 4. Choose Lock Mode. 5. Press or under [NEXT] to scroll through these settings: on power up, now (resets to never when you unlock), and never. 6. Press or under [OK] to select the setting you want to use. To unlock the phone • To unlock the phon...
Page 22 - or; Charging the batteries
12 Getting to Know Your Phone 4. (Optional) If a banner exists, press or under [EDIT]. 5. Enter the characters you want to appear in the banner (for example, your name). Enter characters the same way you do for the phone book. (See “Saving a name with a number” on page 27.) 6. Press or under [SAVE] ...
Page 24 - To attach an external battery; Caution—; It is illegal in some areas to dispose of LiIon batteries in; Battery power levels
14 Getting to Know Your Phone 1. To attach an external battery 2. Insert the two teeth on the battery into the corresponding holes on the back of the phone. 3. Move the top of the battery towards the phone until it latches into place. To remove an external battery 1. Push the button on the top of th...
Page 25 - Tip—; Hot swapping; external; Note—
User’s Guide for the QCP 860, 1960, and 2760 Phones 15 The more black bars there are in the icon, the greater the charge. When your battery is very low, the screen icon blinks, the phone beeps, and a message alerts you to the low battery level. Press or under [OK] to acknowledge the message. Tip— To...
Page 26 - Accessories
16 Getting to Know Your Phone Accessories Accessories for your phone may include a Hands-free Car Kit, Hands-free Headset, leather case, desktop charger, external battery, and more. To find out what accessories are available, visit the place where you bought your phone or an authorized Kyocera servi...
Page 27 - MAKING AND RECEIVING CALLS; Calling; To make a call
User’s Guide for the QCP 860, 1960, and 2760 Phones 17 MAKING AND RECEIVING CALLS Your phone must be turned on before you can use it. (See “Turning the phone on and off” on page 8.) When the phone is off, incoming calls go to voice mail if available. (See page 38.) Calling To make a call 1. Press th...
Page 28 - Making and Receiving Calls; Redialing calls; To redial the last number you dialed; To redial from the recent history list
18 Making and Receiving Calls Redialing calls Your phone keeps a recent history list of the last 10 calls. This includes both incoming and outgoing calls. To redial the last number you dialed • When your phone is in standby mode, press or until “CALLING...” appears. Tip— If you are not sure what mod...
Page 29 - Types of calls in the list; Called By—; Added—
User’s Guide for the QCP 860, 1960, and 2760 Phones 19 Types of calls in the list The recent history list contains the following types of calls: Called By— Incoming calls (if caller ID service is available). Call To— Phone numbers you dialed. Missed— Unanswered incoming calls (if caller ID service i...
Page 30 - The recent history list appears.; Service provider features; if
20 Making and Receiving Calls 2. Press or under [CALLS]. The recent history list appears. 3. Press or or the volume keys to scroll through the list and select the entry you want to edit. 4. Press or under [VIEW]. 5. Press to delete existing numbers, then enter new numbers. (See page 27 for details o...
Page 31 - To set up a three-way call; You may need to press
User’s Guide for the QCP 860, 1960, and 2760 Phones 21 Three-way calling Three-way calling allows three parties to participate in the same phone conversation. To set up a three-way call 1. Dial the first party. You may need to press or to put the first party on hold. 2. Dial the second number and pr...
Page 32 - Call waiting; Adjusting the volume; To silence the ringer
22 Making and Receiving Calls Call waiting When you are on a call and another call comes in, you hear two beeps. The screen shows the caller’s phone number if it is available. 1. Press or to switch to the incoming call. The previous caller is placed on hold. 2. Press or to change from one caller to ...
Page 33 - Setting the ringer type; Each ring
User’s Guide for the QCP 860, 1960, and 2760 Phones 23 To mute or unmute a call 1. During a call, hold or under [MENU] for about two seconds. “MUTE” flashes on the screen. The other party will not hear anything you say. 2. To unmute the call, hold or under [MENU] again. To adjust the earpiece volume...
Page 34 - Setting the backlight; A check mark
24 Making and Receiving Calls Setting the backlight To save battery power, do not set the backlight to always on. 1. Press or under [MENU]. 2. Press 6 1 to select Backlight. 3. Press to cycle through the options: always on, always off, 10 seconds, 30 seconds, 10 sec + call, or 30 sec + call. (The “+...
Page 35 - PHONE BOOK; Saving a number; In standby mode, enter the phone number you want to save.
User’s Guide for the QCP 860, 1960, and 2760 Phones 25 PHONE BOOK The phone book stores phone numbers in “memory locations.” Your phone has 99 memory locations. Each location holds a phone number up to 32 digits long and a name up to 12 characters long. Tip— When you save a number in the phone book,...
Page 36 - Phone Book; No—
26 Phone Book 4. Press or under [SAVE] to save the name. The memory location screen appears. 5. Do one of the following: To assign the first available memory location number, press or under [SAVE]. The Make Secret? screen appears. To assign a specific number, enter a memory location between 01 and 9...
Page 37 - Saving a name with a number; Two seconds after you choose a
User’s Guide for the QCP 860, 1960, and 2760 Phones 27 Saving a name with a number You can enter any combination of letters, numbers, and punctuation marks in the Enter Name: screen. (To open this screen, see page 25.) 1. Press the key with the letter or number you want. Press the key once for the f...
Page 38 - Example—
28 Phone Book • Hold down the key for the letter you want to enter for about two seconds. For example, to enter an e, press and hold . Then press twice . The key is shifted to lower case for one letter only. Example— To enter the name Ann, press once to enter the capital A. When the cursor moves to ...
Page 39 - Special characters
User’s Guide for the QCP 860, 1960, and 2760 Phones 29 4. With the correct screen visible, press the appropriate number to enter each punctuation mark. 5. To exit the list without entering a punctuation mark, press . Special characters Your phone supports English, French, Portuguese (QCP 860 and QCP...
Page 40 - French
30 Phone Book 4. Press the keys in the charts below to enter special characters. Note— To enter these characters as lower-case letters, see page 27. French Spanish Key Characters Key Characters A À  B C Ç 2 A Á B C 2 D E Ë È É Ê F 3 D E É F 3 G H I Ï Î 4 G H I Í 4 M N O Ô Œ 6 M N Ñ O Ó 6 T U Ü Ú V ...
Page 41 - Entering pauses and hyphens; Timed pauses
User’s Guide for the QCP 860, 1960, and 2760 Phones 31 Entering pauses and hyphens You can insert pauses and manual hyphens along with numbers in your phone book. Pauses are useful for dialing numbers like voice mail or any numbers that require a security code or credit card number. There are two ki...
Page 42 - Dialing from the phone book; To find a memory location
32 Phone Book 3. Press one of the following keys: to insert a hard pause to insert a timed pause to insert a manual hyphen 4. Enter the rest of the numbers and the name as usual. Dialing from the phone book To find a memory location 1. Press or under [BOOK]. 2. Press or or the volume keys to scroll ...
Page 44 - To edit a number before dialing; Changing the phone book; To edit a phone book entry
34 Phone Book To edit a number before dialing You can change a number from the phone book or recent history list right before dialing. For example, you may want to add the area or long distance code for when you dial outside your home system. 1. Recall the number from the phone book or recent histor...
Page 46 - Searching the phone book; To scroll through the phone book; To search by name
36 Phone Book 2. Go to the entry you want to erase. 3. Press or under [VIEW] to see details of the entry. 4. Press or under [ERASE], then press or under [OK]. “-ERASED-” appears. Note— If the entry is secret, you must enter your four-digit lock code. Searching the phone book To scroll through the ph...
Page 48 - Types of messages; Voice mail—
38 Voice Mail, Pages, and Text Messages VOICE MAIL, PAGES, AND TEXT MESSAGES Depending on the service provider, your phone may offer messaging features such as voice mail, paging, and text messaging. Types of messages Voice mail— With voice mail, calls automatically go to your voice mail when your p...
Page 49 - Alerts; When you receive voice mail or pages, your phone alerts you by:
User’s Guide for the QCP 860, 1960, and 2760 Phones 39 Alerts When you receive voice mail or pages, your phone alerts you by: • “Page/Msg” or “Voice Mail” appears. An asterisk (*) marks urgent messages. • The icon appears. The icon blinks if the message is urgent. • Four beeps sound. To turn off the...
Page 50 - Voice mail; To listen to your voice mail
40 Voice Mail, Pages, and Text Messages Voice mail Each voice mail notification erases the previous notification. It does not erase the actual message in your voice mail. To listen to your voice mail 1. When and “Voice Mail” appear, press and hold for about two seconds. The phone automatically dials...
Page 51 - Pages and text messages; To view a new page or text message
User’s Guide for the QCP 860, 1960, and 2760 Phones 41 Pages and text messages To view a new page or text message 1. When and “Page/Msg” appear, press . 2. Scroll to the Page/Msg line. Press or under [OK]. The first new message opens. To view old pages or text messages 1. Press to display the list. ...
Page 53 - The
User’s Guide for the QCP 860, 1960, and 2760 Phones 43 1. Press to display the list. 2. Scroll down to the Auto-Delete line. Press or under [OK]. The “Auto-Delete Old Page/Msg” screen appears. 3. Press or under [ON] or [OFF].
Page 54 - Internet and Data Capabilities; INTERNET AND DATA CAPABILITIES; Internet browser
44 Internet and Data Capabilities INTERNET AND DATA CAPABILITIES Your QCP 860, QCP 1960, or QCP 2760 Thin Phone is capable of browsing the Internet and handling data such as email or fax transmission. This guide explains how to use these capabilities. Be aware, however, that Internet and data capabi...
Page 55 - Accessing the Internet; About Internet services
User’s Guide for the QCP 860, 1960, and 2760 Phones 45 fax transmission, if these services are available from your service provider. For details, see “Sending or Receiving Data” on page 53. Accessing the Internet About Internet services If you have purchased Internet service from your service provid...
Page 56 - Using the Internet browser; To start the browser
46 Internet and Data Capabilities Your phone can also support Internet messages called Net Alerts. For more information, see “Receiving Net Alerts” on page 51. To learn more about the features of your Internet browser, contact your service provider. When you sign up for Internet service, your servic...
Page 58 - Navigating in the browser
48 Internet and Data Capabilities Navigating in the browser You can use the keys on your phone to navigate in the browser. Keys Use the volume keys to scroll up and down. Press End once from the home page to exit the browser. Press it once from any other screen to return to the home page. Press and ...
Page 59 - Status indicators; WORKING—; Information
User’s Guide for the QCP 860, 1960, and 2760 Phones 49 Status indicators The phone displays key words and icons to show status. WORKING— The browser is searching for Internet service. RECEIVING— The browser is on a call to a Web site and downloading data. You may be billed for this time. The call re...
Page 61 - Receiving Net Alerts; To view new Net Alerts
User’s Guide for the QCP 860, 1960, and 2760 Phones 51 Receiving Net Alerts If your service provider offers over-the-air Internet access, you may receive Net Alerts on your phone. Net Alerts are Internet messages such as stock quote alerts, traffic updates, or email. They are different from pages an...
Page 62 - The phone
52 Internet and Data Capabilities An asterisk (*) before the Net Alerts line shows that you have new Net Alerts. 3. Press or under [OK]. The Net Alerts screen lists the incoming alerts. Asterisks appear beside items that you have not yet read. 4. Use and to scroll through the list. 5. Press or under...
Page 63 - SENDING OR RECEIVING DATA; To receive data in CDMA digital mode, you can connect; Data and voice transmissions
User’s Guide for the QCP 860, 1960, and 2760 Phones 53 SENDING OR RECEIVING DATA Some service providers allow you to connect your phone to your computer and use the phone line for email, Internet access, or fax transmission. • Digital mode: To receive data in CDMA digital mode, you can connect your ...
Page 64 - Sending or Receiving Data; Important—
54 Sending or Receiving Data Check with your service provider to see if both voice and data/fax signals are supported. If the network cannot distinguish between voice and data/fax calls, and you are expecting a data call, you can set the phone to data mode. Important— When the phone is in data mode,...
Page 66 - Fax until power OFF
56 Sending or Receiving Data – Fax until power OFF tells the phone to receive all calls in fax mode until the phone power is turned off. – Data until power OFF tells the phone to receive all calls in data mode until the phone power is turned off.
Page 67 - MENUS; To enter the menu structure
User’s Guide for the QCP 860, 1960, and 2760 Phones 57 MENUS = Menus are used to check or change your phone settings. Each menu except Keyguard contains a secondary list of menu items. Selecting Keyguard turns keyguard on. Selecting any other menu opens a list of menu items. To enter the menu struct...
Page 68 - Menus; To select a menu item; Menu items; Keyguard
58 Menus To select a menu item 1. Press or under [NEXT] to cycle through the options. 2. To select an option, press or under [OK]. A check mark appears beside the selected option. To return • Press once to return to the previous menu without saving changes. -or- Press once to return to standby mode ...
Page 70 - There is no undo feature.; Features
60 Menus the last four digits of your phone number. If you forget your lock code, call your service provider. 4 1 Lock Mode activates a security lock using your lock code. You can only call emergency numbers or receive incoming calls. 4 2 Restrict limits your outgoing calls to emergency numbers, des...
Page 71 - 5 Auto Hyphen
User’s Guide for the QCP 860, 1960, and 2760 Phones 61 5 3 Scratchpad lets you add phone numbers to the recent history list during a call without sounding key beeps. It is only active during calls. Press or under [ADD] to save entry. 5 4 Beep Length sets key beep length. 5 5 One-Touch enables dialin...
Page 74 - not; Fax for next call; off; off
64 Menus menu item to change to your City A account. If you do not have a NAM in City A, then all your phone calls would be roaming calls and would incur higher charges. 8 3 Auto NAM allows the phone to switch to one of the programmed NAMs when it detects the appropriate network signal. Leave the se...
Page 76 - Caring for Your Phone; CARING FOR YOUR PHONE; Phone; Faulty installation or service may be dangerous, and will
66 Caring for Your Phone CARING FOR YOUR PHONE Use the following guidelines to optimize the performance and life of your phone, antenna, and battery. Phone • Do not let unauthorized personnel install or service your phone or accessories. Faulty installation or service may be dangerous, and will inva...
Page 77 - Antenna
User’s Guide for the QCP 860, 1960, and 2760 Phones 67 • Avoid using suntan lotion around the phone. Chemicals in suntan lotions can damage your phone. Resetting the phone On rare occasions, your phone may need to be reset. If the screen seems frozen and the keypad does not respond to keypresses, re...
Page 78 - Battery; Power save mode
68 Caring for Your Phone Battery Your phone comes with an internal LiIon battery that provides excellent talk and standby time. Leave this battery in the phone at all times. You can check the battery power level by opening the menu and selecting Display > Battery ( 6 8 ) while the phone is chargi...
Page 80 - Troubleshooting tips; What is my lock code?
70 Caring for Your Phone Troubleshooting tips What is my lock code? The default lock code is usually either 0000 or the last four digits of your phone number. If you forget your lock code, call your service provider. How do I check my voice mail? When and “Voice Mail” appear, press and hold for abou...
Page 81 - Where to find help; Your service provider
User’s Guide for the QCP 860, 1960, and 2760 Phones 71 Where to find help Your service provider For most questions about your phone and phone service, contact your service provider first. Your service provider’s customer support department can answer questions about your phone, phone bill, call cove...
Page 82 - The actual error message or state you are experiencing; Standards and safety information; Safe operating instructions
72 Caring for Your Phone Before requesting support, please try to reproduce and isolate the problem. When you contact support, be ready to provide the following information: • The actual error message or state you are experiencing • The steps you take to reproduce the problem Standards and safety in...
Page 83 - Only use Kyocera-approved accessories with Kyocera phones.; Use of any; Exposure to RF energy
User’s Guide for the QCP 860, 1960, and 2760 Phones 73 If you carry your phone in a pocket or purse, activate the keyguard to prevent accidental keypresses. Press or under [MENU], then press . (See page 9 for details.) Only use Kyocera-approved accessories with Kyocera phones. Use of any unauthorize...
Page 84 - NCRP Report 86
74 Caring for Your Phone • NCRP Report 86 (National Council on Radiation Protection and Measurements, 1986) • ICNIRP (International Commission on Non-Ionizing Radiation Protection, 1996) Your phone complies with the standards set by these reports and the FCC guidelines. Medical devices Pacemakers— I...
Page 85 - Potentially unsafe areas; Posted facilities—
User’s Guide for the QCP 860, 1960, and 2760 Phones 75 • If you have any reason to suspect that interference is taking place, turn your phone off immediately. Hearing aids— Some digital wireless phones may interfere with hearing aids. In the event of such interference, you may want to consult your s...
Page 86 - Vehicles—
76 Caring for Your Phone Vehicles— RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your...
Page 88 - These features help you to place
78 Caring for Your Phone 1. Get to know your wireless phone and its features, such as speed dial (page 32) and redial (page 18). These features help you to place your call without taking your attention off the road. 2. When available, use a hands-free device. Add additional convenience and safety to...
Page 90 - If you see a broken-down; Air bags
80 Caring for Your Phone lives are in danger, call 9-1-1 or other local emergency number, as you would want others to do for you. 10. Call roadside assistance or a special non-emergency wireless assistance number when necessary. If you see a broken-down vehicle posing no serious hazard, a broken tra...
Page 92 - Index; analog mode 53
82 Index AAC Adaptor 12accessories hands free devices 78ordering 16use QUALCOMM only 66, 73 adjusting volume 22, 58air bags, safety 80aircraft safety 75alerts change in service 62dropped calls 62low power 14menu 62message 39minute 62setting volume 59 analog mode 53 alert 62forcing 65putting phone in...
Page 102 - saving
92 Ssafety 73–80 air bags 80authorized personnel 66emergency numbers 77hands free devices 78keyguard 73medical devices 74pacemaker 72phone tips 66RF energy 73unsafe areas 75 saving callback number 41name with number 27number into phone book 25 scratchpad 61screen banner 61icons 7 scrolling 6, 48, 50...