Page 2 - WARRANTY ON WATER SOFTENER; ONE YEAR LIMITED WARRANTY ON WATER SOFTENER; to arrange for free repair.; TEN YEAR LIMITED WARRANTY AGAINST LEAKS; tions supplied with the product.; Disclaimer of implied warranties limitation of remedies
2 Questions? Call The Kenmore Water Line 1-800-426-9345 WARRANTY ON WATER SOFTENER ONE YEAR LIMITED WARRANTY ON WATER SOFTENER When installed, operated and maintained according to all instructions supplied with the product, if thisKenmore appliance fails due to a defect in material and workmanship w...
Page 3 - TABLE OF CONTENTS; or visit KenmoreWater.com; See back cover for other Sears service numbers.; FACTS AND FIGURES TO KEEP
3 TABLE OF CONTENTS Safety Guides ................................................................................................................................................. 4 Unpack and Check Shipment ...............................................................................................
Page 4 - Safety Guides
4 Safety Guides Y Read all steps, guides and rules carefully before installing and using your new water softener.Follow all steps exactly to correctly install. Failure to follow them could cause personal injuryor property damage. Reading this book will also help you to get all of the benefits from y...
Page 5 - Unpack and Check Your Car ton; Packing List; INSPECT SHIPMENT; Contact the store where purchased if problems exist.; PARTS DESCRIPTIONS
5 Unpack and Check Your Car ton FIG. 1 Questions? Call The Kenmore Water Line 1-800-426-9345 Packing List INSPECT SHIPMENT Your water softener is shipped complete in one carton. Use care when handling the softener. DO NOT turnupside down. DO NOT drop, or set on sharp objects thatcould make a hole in...
Page 6 - Plan Your Installation; PLAN YOUR INSTALLATION; SOLDERED COPPER; for use on potable water; CPVC OR PVC PLASTIC; approved for use on potable water-; ADDITIONAL TOOLS NEEDED FOR THE FOLLOWING INSTALLATIONS:; THE PROPER ORDER TO INSTALL WATER TREATING EQUIPMENT
6 Plan Your Installation PLAN YOUR INSTALLATION It is recomended to read through the entire manual beforebeginning your installation. Follow all steps exactly. Reading thismanual will also help you get all the benefits from your system. TOOLS NEEDED: • Safety glasses• Flathead screw driver• Phillips...
Page 7 - Typical Installation; Temperature of; To reduce the risk of hot water; Do not; WHERE TO INSTALL THE WATER SOFTENER
7 Plan Your Installation Typical Installation 1. Place as close as possible but always after, the pressure tank (well water) or water meter (citywater). See Fig. 3. 2. Place as close as possible to a water drain such as a floor drain, laundry tub, sump or standpipe. SeeFig. 3. 3. Connect to the hous...
Page 8 - Suggested Slab Foundation Installation
8 Plan Your Installation Suggested Slab Foundation Installation Plug the softener transformerinto an inside, 120 volt 60Hzelectrical outlet. If an outsideoutlet is used, be sure it hasapproved weather protection. Run drain tubing to laundry tub orp-trap inside home, if possible.Otherwise, run to a d...
Page 9 - You should maintain; IN; SOLDERED
9 PIPE, FITTINGS, OTHER MATERIALS NEEDED You must first decide how to run “in” and “out” pipes tothe softener. Look at your house main water pipe at thepoint you will connect the softener. Is the pipe solderedcopper, glued plastic, or threaded galvanized or brass?What is the pipe size? What kind of ...
Page 10 - Read Before Beginning Installation; BEFORE INSTALLING CHECKS & TESTS
10 Read Before Beginning Installation BEFORE INSTALLING CHECKS & TESTS Your water supply needs to be checked for chemicalanalysis, water pressure and water flow rate. To accom-plish this, complete the following steps: Check Water’s Chemical Analysis: Sears sells a com- plete line of water treati...
Page 11 - INLET AND OUTLET THREADED ADAPTORS; Snap the two large holding clips into place,; INLET AND OUTLET THREADED ADAPTORS:; Snap the two large holding clips; Install Plastic Bypass Valve
11 FIG. 9 INSTALLING BYPASS VALVE, AND/OR INLET AND OUTLET THREADED ADAPTORS Clip (2) Valve Outlet Included withSoftener Included withSoftener Valve Inlet ASSEMBLE INLET OUTLET ADAPTORS, OR PLASTIC BYPASS VALVE Complete the following steps to assemble the adaptors orbypass valve. 1. Close the shutof...
Page 12 - Install 3-Valve Bypass; INSTALLING 3 VALVE BYPASS AND PIPES; • Loosely put together pipe, fittings, and the three; VALVE BYPASS; Softener Inlet; BYPASS VALVE TURNED DOWNWARD
12 Install 3-Valve Bypass INSTALLING 3 VALVE BYPASS AND PIPES Complete the following steps to install the three (3)valve bypass:• Cut the house main water pipe where you will con- nect the softener. • Loosely put together pipe, fittings, and the three (3) valves. • Place valve(s) within easy reach. ...
Page 13 - Locate Water Softener and Connect Pipes; MOVE SOFTENER INTO PLACE; POSITION SOFTENER INTO PLACE
13 Locate Water Softener and Connect Pipes MOVE SOFTENER INTO PLACE Grip under ridge to move softener. Plywood Shims TYPICAL SOLDERING CONNECTIONS Main Water Pipe Hard Water 1. Cut pipe to correct length. 2. Solder (WHEN COOL, do Step 3). 3. Put threaded adaptor into bypass valveport. 4. Solder NOTE...
Page 14 - Connect Valve and Salt Tank Drains; CONNECT THE VALVE DRAIN HOSE; Check your local codes.; CONNECT SALT TANK OVERFLOW TUBING
14 Connect Valve and Salt Tank Drains CONNECT THE VALVE DRAIN HOSE Take a length of 3/8” inside diameter drain tubing andattach one end to the drain fitting. See Fig. 16. Use atube clamp to hold it in place. Put the other end of thetubing over a floor drain, into a laundry tub, standpipe,or other su...
Page 15 - Leak Test; LEAK TEST; HOUSE MAIN WATER
15 Leak Test LEAK TEST To check for leaks, complete the following steps: CAUTION: To avoid water or air pressure dam-age to softener inner parts, and to flush pipechips or other residue from the water pipes, besure to do the following steps exactly asinstructed. 1. Fully open two cold, soft water fa...
Page 16 - Electrical Requirements; PLUG IN THE TRANSFORMER; Plug the transformer into the electrical outlet.; WATER METER JUMPER WIRE
16 Electrical Requirements INSTALL GROUNDING CLAMP BETWEEN THE SOFTENER IN AND OUT PIPES The house cold water pipe (iron or copper) is oftenused to ground all electrical outlets in the home.Outlets are grounded to protect you from shock whenyou touch any electric appliance plugged into the out-let. ...
Page 17 - Program The Timer; PROGRAM THE TIMER; When the transformer is plugged in, a model code and a; If other than this code; A “beeper” sounds while pressing; Install Covers and Restar t Water Heater; INSTALL COVERS
17 Program The Timer Capacity Plus Capacity Plus Ultracleansing Ultracleansing Adjustable Low Salt Indicator Adjustable Low Salt Indicator 350 Series Display DOWN Button Model 38356 Model 39356 UP Button REGENERATION Button SELECT Button AM PRESENT TIME AM PRESENT TIME PROGRAM THE TIMER 1. When the ...
Page 18 - SET PRESENT TIME OF DAY; PRESENT TIME; SET WATER HARDNESS NUMBER; assume your water is; SET REGENERATION TIME; Press the SELECT button once again,
18 SET PRESENT TIME OF DAY If the words PRESENT TIME do not show in the display, press the SELECT button until they do show in the display.Press the UP or DOWN buttons to set the present time.Press UP to move the display ahead; press DOWN to movethe time backward. If the present time is between noon...
Page 19 - Sanitize The Water Softener; SANITIZE THE WATER SOFTENER; SANITIZE YOUR WATER SOFTENER AS FOLLOWS:; hold for 3 seconds; You can sanitize the softener; with or without; salt in the
19 Sanitize The Water Softener SANITIZE THE WATER SOFTENER Care is taken at the factory to keep your water softener cleanand sanitary. Materials used to make the softener will notinfect or contaminate your water supply, or cause bacteria toform or grow. However, during shipping, storage, installinga...
Page 20 - Adding Salt To The Storage Tank; ADDING SALT TO THE STORAGE TANK; Especially in humid areas,; it is best to fill the storage; ADDITIVES
20 Adding Salt To The Storage Tank ADDING SALT TO THE STORAGE TANK Brine (salt dissolved in water) is needed for each andevery regeneration. The water for making brine ismetered into the salt storage tank by the softener. Youmust keep salt in the tank, but because the water soften-er is very efficie...
Page 21 - Check List
21 Check List CHECK LIST OF STEP-BY-STEP GUIDES TOINSTALL Review the following list to ensure you have completed allthe installation procedures. ____1. Check the incoming water. Has incoming water been tested? ____2. Remove cardboard packaging from salt tank. ____3. Is the incoming water going to th...
Page 22 - ADDING SALT TO STORAGE TANK; Faceplate Timer Features; EXTRA RECHARGE; To set this monitor system:
22 drops to level 2. At level 2, the storage tank is about1/3 full. This is the lowest you should allow the storedsalt level to drop to. 5. If you wish to turn the salt monitor off, press the SIG- NAL LIGHT ADJUST button until OFF shows above. NOTE: Your salt monitor is an estimate of your saltlevel...
Page 23 - REGENERATIONS; Clean feature minutes:; California Efficiency Requirement
23 Faceplate Timer Features OPTIONAL SETTINGS: • SALT EFFICIENCY• CLEAN FEATURE• CLEAN FEATURE MINUTES• MAXIMUM DAYS BETWEEN REGENERATIONS • INTELLISOFT 97% FEATURE• 12 / 24 HOUR CLOCK 1. To set any of the following options, press and hold SELECT for 3 seconds until 000 shows in the displayThen pres...
Page 24 - Maximum Days Between Regenerations:; hr; WATER FLOW THROUGH THE SOFTENER
24 Faceplate Timer Features 4. Press SELECT again to show the following RECHARGE display. EXAMPLE: Set to 4 days maximum between regenerations. Maximum Days Between Regenerations: The face plate timer automatically controls regenerationfrequency. This provides the greatest operating effi-ciency, and...
Page 25 - the minutes of recharge remaining before; PROGRAM MEMORY; hours. When electrical power comes on; ERROR CODE
25 Faceplate Timer Features FIG. 38 RECHARGE TIME REMAINING AND VALVE POSITION INDICATORS One of the valve position indicators (Serv, Fill, Brine,Bkwsh, Rinse) is displayed while the softener is recharg-ing. RECHARGE flashes in the display and, beginningwith Brine , the minutes of recharge remaining...
Page 26 - How Your Water Softener Works; SOFT WATER SERVICE AND REGENERATION; SERVICE
26 How Your Water Softener Works FIG. 42 SOFT WATER SERVICE AND REGENERATION SERVICE When the softener is giving you soft water, it is called“Service”. See Fig. 41. During service, hard watercomes from the house main water pipe into the soften-er. Inside the softener resin tank is a bed made up ofth...
Page 27 - During brining, the brine is moved from the; WATER FLOW THROUGH THE
27 How Your Water Softener Works SOFT WATER SERVICE AND REGENERATION BRINING: During brining, the brine is moved from the salt storage area, into the resin tank. See Fig. 43.Inside the resin tank, brine cleans hardness mineralsfrom the resin beads and they are discharged out thedrain. How much brine...
Page 28 - Backwash is followed by a fast flow of; AUTOMATIC BYPASS; The water meter is in the softener; • COMPUTER; The computer is part of the faceplate
28 How Your Water Softener Works FAST RINSE: Backwash is followed by a fast flow of water down through the resin tank. The fast flow packsthe resin bed and gets it ready for return to service.See Fig. 45. After fast rinse, the softener returns to service. Hardwater goes into the resin tank where the...
Page 29 - Care Of Your Water Softener; Do not try to break the salt bridge; SALT BRIDGE
29 Care Of Your Water Softener FIG. 46 SALT BRIDGE Sometimes, a hard crust or salt bridge forms in the saltstorage tank. It is usually caused by high humidity or thewrong kind of salt. When the salt bridges, an emptyspace forms between the water and salt. Then salt willnot dissolve (melt) in the wat...
Page 30 - KEEPING THE WATER SOFTENER CLEAN; overtighten, which may break the cap or housing.; IRON FROM RESIN BED
30 Care Of Your Water Softener FIG. 47 KEEPING THE WATER SOFTENER CLEAN NOZZLE & VENTURI A clean nozzle and venturi (see Fig. 47) is a must forthe softener to work right. This small unit moves brinefrom the salt storage tank to the resin tank duringregeneration. If it becomes plugged with sand, ...
Page 31 - DRAIN ALL WATER FROM SOFTENER
31 Care Of Your Water Softener PROTECT THE WATER SOFTENER FROMFREEZING If the softener is installed where it could freeze (sum-mer cabin, lake home, etc.), you must drain all waterfrom it to stop possible freeze damage. To drain the sof-tener: 1. Close the shut-off valve on the house main water pipe...
Page 32 - CHECKLIST TO HELP YOU SAVE MONEY; hold; To set the correct code,; press either the UP or DOWN button.; PROBLEM; No soft water
32 Care Of Your Water Softener CHECKLIST TO HELP YOU SAVE MONEY If your water softener fails to work, make the following easy checks. Often, you will find what is wrong yourself andyou won’t have to call and wait for service. If you do not find anything wrong, while making the checks, and your sof-t...
Page 33 - Specifications; Inches; Salt Tank Height; BYPASS VALVES
33 Specifications FIG. 49 Questions? Call The Kenmore Water Line 1-800-426-9345 A B C D E F Inches CM A Salt Tank Height 40-1/4 102.2 B Resin Tank Diameter (nominal) 9 22.9 C Resin Tank Height (nominal) 40 101.6 D Inlet-Outlet Height 41-1/2 105.4 E Overall Height 47-3/4 121.3 F 1 Length 19-3/4 50.2 ...
Page 35 - Ser vice Tech Infor mation; ALWAYS MAKE THESE INITIAL CHECKS FIRST; MANUAL; INITIATED ELECTRONIC; WIRING SCHEMATIC
35 Ser vice Tech Infor mation FIG. 51 Keep this manual with your water softener. If repairs areneeded, the service technician must have the informa-tion on the following pages. ALWAYS MAKE THESE INITIAL CHECKS FIRST 1. Does the time display show the correct time of day? • If display is blank, check ...
Page 36 - MANUAL INITIATED ELECTRONICS DIAGNOSTICS:; POSSIBLE DEFECT
36 Ser vice Tech Infor mation FIG. 52 The faceplate timer (PWA) computer has a self-diag-nostic function for the electrical system, except putpower and water meter. The computer monitors elec-tronic components and circuits for correct operation. If amalfunction occurs, an error code appears in the f...
Page 37 - TROUBLESHOOTING; Fill and Brine
Position markers (Valve in service) MOTOR FIG. 55 37 Ser vice Tech Infor mation TROUBLESHOOTING VALVE POSITION INDICATORS: Depending on the valve position, the following indica-tors show in the display: Indicator Valve Position Serv ..................................... Service Fill....................
Page 38 - MANUAL ADVANCE REGENERATION CHECK; the initial; Brine Valve
38 Ser vice Tech Infor mation MANUAL ADVANCE REGENERATION CHECK This check verifies proper operation of the valve motor,brine tank fill, brine draw, regeneration flow rates, andother controller functions. Always make the initial checks, and the manual initiated diagnostics. NOTE: The faceplate displ...
Page 39 - ROTARY VALVE SERVICE; Close the inlet valve and open a; • SEARS SPECIAL BYPASS:; Slide the bypass valve; DISASSEMBLY; Before tightening the; install the valve cam and gear.
39 Ser vice Tech Infor mation ROTARY VALVE SERVICE IMPORTANT: Before working on the valve, turn off thewater supply and disconnect from electrical power. TO RELIEVE PRESSURE: • 3 VALVE BYPASS: Close the inlet valve and open a soft water faucet. Then close the outlet valve and openthe bypass valve. •...
Page 40 - BRINING AND BRINE RINSE CYCLE; SERVICE CYCLE
40 FIG. 61 Drain from valve inlet (Hard Water) Bypass Hard Water To Valve Outlet Position Switch BRINING AND BRINE RINSE CYCLE Brine from Salt Storage Tank Nozzle Venturi Ser vice Tech Infor mation SERVICE CYCLE Hard water enters the valve inlet port. Internalvalve porting routes the water down and ...
Page 41 - BACKWASH CYCLE; WATER FLOW THROUGH THE SOFTENER VALVE; FAST RINSE CYCLE; As the valve rotates,
41 Ser vice Tech Infor mation Drain Bypass HardWater To ValveOutlet Position Switch BACKWASH CYCLE Flow Plug FIG. 62 Questions? Call The Kenmore Water Line 1-800-426-9345 BACKWASH CYCLE Timer/switch action again allows the motor to turnthe rotor & disc to place the valve in BACKWASH,stopping wat...
Page 42 - Exploded View
42 4 3 1 2 29 5 6 28 27 7 Rating Decal Location 8 26 25 24 23 22 21 20 9 10 11 12 13 14 18 17 16 19 15 Kenmore MODEL Nos.625.383560 and625.393560 Exploded View Questions? Call The Kenmore Water Line 1-800-426-9345
Page 43 - Par ts List; A. WATER SOFTENER COMPLETE; Part Number
43 Par ts List Kenmore MODEL Nos. 625.383560 and 625.393560 A. WATER SOFTENER COMPLETE Key No. Part Number Part Description 1 ---- Cover Lock (Required for shipping only) 1 ---- Rim Insert (Required for shipping only) 2 7284207 Cover (main) 3 7284231 Salt Hole Cover (order following decal) — 7284249...
Page 44 - GROUNDING CLAMPS
44 Exploded View 19 18 17 1 2 3 4 5 6 7 8 9 16 15 14 13 12 10 20 11 INLET - OUTLET GROUNDING CLAMPS Kenmore MODEL Nos.625.383560 and625.393560 Questions? Call The Kenmore Water Line 1-800-426-9345
Page 45 - B. BRINE VALVE ASSEMBLY
45 Par ts List Kenmore MODEL Nos. 625.383560 and 625.393560 B. BRINE VALVE ASSEMBLY Key No. Part Number Part Description 1 7168647 Ceramic Weight 2 0513860 Float Stop 3 7097202 Float (includes Key No. 4) 4 0516947 Float Seal 5 7220627 Float Rod & Stem 6 7092278 Guide Cap 7 7170288 O-Ring, 15/16&...
Page 48 - Your Home; in your home; Our Home; Para pedir servicio de reparación
® Registered Trademark / TM Trademark / SM Service Mark of Sears Brands, LLC ® Marca Registrada / TM Marca de Fábrica / SM Marca de Servicio de Sears Brands, LLC MC Marque de commerce / MD Marque déposée de Sears Brands, LLC © Sears Brands, LLC Get it fixed, at your home or ours! Your Home For repai...
