Page 3 - Contents; Description; FCC
iii Contents 1 Description System Components ............................................................................................................ 7Server Board Features ......................................................................................................... 8Server Board Con...
Page 4 - Configuration Software and Utilities
iv Intel ISP1100 Internet Server Product Guide Installing the Processor ...................................................................................................... 28 Removing the Processor Fan (If Applicable) .............................................................. 29Installing the...
Page 5 - Index; Installing the Rear I
Contents v After the System Has Been Running Correctly ................................................................... 69 Checklist .................................................................................................................... 69 More Problem Solving Procedures ...............
Page 6 - Removing the Rear I; Tables
vi Intel ISP1100 Internet Server Product Guide 25. Installing the Add-in Card(s) on the Riser .................................................................. 46 26. Removing the Rear I / O Filler Panel(s) ....................................................................... 47 27. Installing th...
Page 7 - System Components
7 1 Description System Components Figure 1 shows the location of the major system components in the Intel ® ISP1100 Internet Server. B C M D A OMO9445 E H L K N F G J I A. PCI Add-in Card Slots H. Fan 1 B. PCI Riser Card I. Fan 2 C. Server Board J. Fan 3 D. Power Supply K. Fan 4 E. 1-Inch Hard Drive...
Page 8 - Table 1 summarizes the TR440BX server board features.
8 Intel ISP1100 Internet Server Product Guide Server Board Features Table 1 summarizes the TR440BX server board features. Table 1. Server Board Features Feature Description Form Factor MicroATX (9.6 inches by 9.6 inches) Processor Supports an Intel ® Pentium ® III processor or Intel Celeron ™ proces...
Page 9 - Server Board Connectors and Components
Description 9 Server Board Connectors and Components Figure 2 shows the locations of the server board connectors and components. A B C D E F G H J I K L M N O P Q R S T U V W X Y Z AA OMO9446 A. Wake on LAN Connector O. System Fans Connectors B. Speaker P. DIMM Sockets C. PCI Riser Sideband and PCI ...
Page 10 - Figure 4 shows the locations of the server back-panel connectors.
10 Intel ISP1100 Internet Server Product Guide Controls, Connectors, and Indicators Front Panel Figure 3 shows the locations of the server front-panel controls, connectors, and indicators. D C A OMO9447 B E F G H I J K L M N A. Power LED Indicator (Green) H. User-Programmable LED Indicator (Green) B...
Page 11 - Processors; NOTE; III; Memory
Description 11 Processors The server board supports a single Intel Pentium III processor or Celeron processor that plugs into a PGA370 socket connector that secures the processor chip with a zero-insertion-force (ZIF) arm.The host bus speed (66 MHz or 100 MHz) is automatically selected. Table 2 list...
Page 13 - PC SDRAM Specification (memory component specific); Chipset; O subsystem of the 82440BX is based on the PIIX4E,; Universal Serial Bus; The USB includes the following capabilities:
Description 13 NOTE All memory components used with the server board should comply with thefollowing PC SDRAM specifications (see Chapter 13 in the Intel ® ISP1100 Internet Server Technical Product Specification for information about how toobtain these specifications): • PC SDRAM Specification (memo...
Page 14 - IDE Support
14 Intel ISP1100 Internet Server Product Guide IDE Support The server board has two independent bus-mastering IDE interfaces that support: 1. ATAPI devices (such as CD-ROM drives). 2. ATA devices using the transfer modes listed in the Intel ISP1100 Internet Server TechnicalProduct Specification. The...
Page 15 - O Controller; FIFO support on both serial and diskette drive interfaces.; Serial Ports
Description 15 I / O Controller The FDC37B807 I/O controller from SMSC is an ISA Plug and Play-compatible, multifunctionalI/O device that provides the following features (see Chapter 13 in the Intel ISP1100 Internet ServerTechnical Product Specification for Plug and Play specification information): ...
Page 16 - Keyboard and Mouse Interface; the connection after an overcurrent condition is removed.; Hardware Monitor
16 Intel ISP1100 Internet Server Product Guide Keyboard and Mouse Interface The PS/2 keyboard and mouse connectors are located on the server back panel. The +5 V lines tothese connectors are protected with a PolySwitch † circuit that, like a self-healing fuse, reestablishes the connection after an o...
Page 17 - SCSI Hard Drive LED Connector; The optional SCSI hard drive LED connector is a 1; Intel; CAUTION; % at 720 mA. Failure to provide adequate standby; Wake on LAN
Description 17 For more details on programming and reading the Heceta 2 chip please refer to the Heceta 2 DeviceSpecification version 1.2 or later (see Chapter 13 in the Intel ISP1100 Internet Server TechnicalProduct Specification for how to obtain this specification). SCSI Hard Drive LED Connector ...
Page 18 - Wake on Ring/Resume on Ring; Wake on Ring
18 Intel ISP1100 Internet Server Product Guide Wake on Ring/Resume on Ring Wake on Ring enables the computer to wake from sleep or soft-off mode when a call is received ona telephony device, such as a faxmodem. The server board provides three methods forimplementing Wake on Ring: 1. An external mode...
Page 19 - Power Connector
Description 19 SMI and NMI Routing There are numerous SMI sources and all are routed to the PIIX4. Software must configure thePIIX4 SMI source pins to control whether SMI is propagated through to the processor via itsH_SMI input or not. For details on the fault conditions that cause SMI to occur, co...
Page 20 - Fan Support
20 Intel ISP1100 Internet Server Product Guide Fan Support The server board has five fan connectors. The functions of the fan connectors are described inTable 7. Table 7. Fan Connector Descriptions Connector Function Fan 1 (J35) Supports fan speed sensing for fans with tachometer outputs. Connector ...
Page 21 - Before You Begin; Reorient or relocate the receiving antenna.; Warnings and Cautions
21 2 Removing / Installing Server Components This chapter provides procedures for removing and installing replaceable and/or upgradablecomponents in the Intel ISP1100 Internet Server. Before performing the procedures, be sure tofamiliarize yourself with the following “Before You Begin” information. ...
Page 22 - WARNINGS; Avoid moving around unnecessarily.
22 Intel ISP1100 Internet Server Product Guide WARNINGS This chapter is intended for qualified technical personnel withexperience installing and configuring servers. SYSTEM POWER ON/OFF: The Power button on the server frontpanel DOES NOT remove AC power to the server system. Somecircuitry in the ser...
Page 23 - Rackmount Precautions; : The equipment rack must be anchored; AC; : You are responsible for installing an; : To avoid the potential for; CAUTIONS
Removing/Installing Server Components 23 Rackmount Precautions Familiarize yourself with the following precautions before rackmounting the server. WARNINGS A NCHOR THE EQUIPMENT RACK : The equipment rack must be anchored to an unmovable support to prevent it from falling over when one ormore devices...
Page 24 - Safety and Regulatory Requirements; Tools and Supplies Needed; Jumper removal tool or needle nosed pliers; Removing the Server From the Rack; Carefully remove the server from the front of the rack.
24 Intel ISP1100 Internet Server Product Guide Safety and Regulatory Requirements This product was evaluated for use in computer racks within computer rooms and similar locations.Other uses require further evaluation. Safety Compliance USA/Canada UL 1950, 3 rd Edition/CSA 22.2, No. 950M93, 3 rd Edit...
Page 25 - Installing the Server in the Rack; Properly align the server in the rack.
Removing/Installing Server Components 25 Installing the Server in the Rack This procedure describes how to install the server in the rack. Before proceeding, be sure andfamiliarize yourself with the “Rackmount Precautions” information in the “Before You Begin”section at the front of this chapter. Re...
Page 26 - Removing the Cover
26 Intel ISP1100 Internet Server Product Guide Removing the Cover This procedure describes how to remove the cover from the server. Before proceeding, be sure youare thoroughly familiar with the information in “Before You Begin” at the front of this chapter.Refer to Figure 6 while performing this pr...
Page 27 - Removing the Processor; WARNING; Removing the Processor Heat Sink; Lift the heat sink from the processor chip.
Removing/Installing Server Components 27 Removing the Processor This procedure describes how to remove the processor on the server board. Before proceeding, besure you are thoroughly familiar with the information in “Before You Begin” at the front of thischapter. WARNING If the server has been runni...
Page 28 - Removing the Processor Chip; Installing the Processor; Processor must be appropriate:; You can cause damage to the server if
28 Intel ISP1100 Internet Server Product Guide Removing the Processor Chip Perform this procedure to remove the processor chip from the socket. Refer to Figure 8 whileperforming this procedure. 1. Face the front of the server and grasp the end of the zero-insertion-force (ZIF) arm (A) on theleft sid...
Page 29 - Removing the Processor Fan (If Applicable); Grasp the fan housing at each corner.
Removing/Installing Server Components 29 Removing the Processor Fan (If Applicable) This procedure describes how to remove the processor fan from a replacement processor. Due tospace constraints, the server will not accommodate a processor with a fan mounted on the heat sink.Sufficient cooling is pr...
Page 30 - Installing the Processor Chip
30 Intel ISP1100 Internet Server Product Guide Installing the Processor Chip Perform this procedure to install the processor chip in the socket. Refer to Figure 10 whileperforming this procedure. 1. Grasp the end of the zero-insertion-force (ZIF) arm (A) and bend it out slightly until itdisengages f...
Page 31 - Installing the Processor Heat Sink
Removing/Installing Server Components 31 Installing the Processor Heat Sink Perform this procedure to install the heat sink on the processor chip. Refer to Figure 11 whileperforming this procedure. 1. Orient the heat sink so the thermal grease pad (A) on the heat sink is exactly aligned with thecorr...
Page 32 - Removing the DIMM Boards
32 Intel ISP1100 Internet Server Product Guide Removing the DIMM Boards This procedure describes how to remove DIMM boards from the server board sockets. Beforeproceeding, be sure you are thoroughly familiar with the information in “Before You Begin” at thefront of this chapter. Refer to Figure 12 w...
Page 33 - Installing the DIMM Boards
Removing/Installing Server Components 33 Installing the DIMM Boards This procedure describes how to install DIMM boards on the server board. Before proceeding, besure you are thoroughly familiar with the information in “Before You Begin” at the front of thischapter. Refer to Figure 13 while performi...
Page 34 - Disconnect the power and data cables (A) from the back of the drive.
34 Intel ISP1100 Internet Server Product Guide Removing the Hard Drive(s) This procedure describes how to remove the hard drives from the server drive bays. Beforeproceeding, be sure you are thoroughly familiar with the information in “Before You Begin” at thefront of this chapter. Refer to Figure 1...
Page 35 - Installing the Hard Drive in the Mounting Bracket
Removing/Installing Server Components 35 Installing the Hard Drive(s) This procedure describes how to install hard drives in the server drive bays. Before proceeding, besure you are thoroughly familiar with the information in “Before You Begin” at the front of thischapter. Installing the Hard Drive ...
Page 36 - Installing the Hard Drive in the Drive Bay; Connect the power and data cables to the back of the drive (D).
36 Intel ISP1100 Internet Server Product Guide Installing the Hard Drive in the Drive Bay Perform this procedure to install the mounting bracket with the hard drive in the drive bay. Refer toFigure 16 while performing this procedure. 1. Connect the power and data cables to the back of the drive (D)....
Page 38 - Installing the Drive in the Mounting Bracket
38 Intel ISP1100 Internet Server Product Guide Installing the 3.5-inch Diskette Drive This procedure describes how to install the 3.5-inch diskette drive in the server drive bay. Beforeproceeding, be sure you are thoroughly familiar with the information in “Before You Begin” at thefront of this chap...
Page 39 - Installing the 3.5-inch Diskette Drive in the Drive Bay
Removing/Installing Server Components 39 Installing the 3.5-inch Diskette Drive in the Drive Bay Perform this procedure to install the mounting bracket and drive in the server drive bay. Refer toFigure 19 while performing this procedure. 1. Connect the power and data cables (C) to the drive. The red...
Page 40 - Removing the Filler Panel Retention Bracket; Remove the retention bracket.
40 Intel ISP1100 Internet Server Product Guide Removing the PCI Add-in Card(s) This procedure describes how to remove the PCI add-in card(s) from the server board. Beforeproceeding, be sure you are thoroughly familiar with the information in “Before You Begin” at thefront of this chapter. Removing t...
Page 41 - Remove the riser and add-in cards from the server board.
Removing/Installing Server Components 41 Removing the Riser and Add-in Card(s) Perform this procedure to remove the riser and add-in card(s) from the server board. Refer toFigure 21 while performing this procedure. CAUTION Do not attempt to remove an add-in card without first removing the riser card...
Page 42 - Remove the add-in card from the riser connector.
42 Intel ISP1100 Internet Server Product Guide Removing the Add-in Card(s) From the Riser Perform this procedure to remove the add-in card(s) from the riser card. Refer to Figure 22 whileperforming this procedure. 1. Grasp the edges of the riser card and the add-in card you wish to remove. 2. Firmly...
Page 44 - Removing the Riser Card; Remove the riser card from the server board.
44 Intel ISP1100 Internet Server Product Guide Installing PCI Add-in Card(s) This procedure describes how to install the PCI add-in card(s) in the server expansion slots. Thevertically mounted riser card accommodates one standard (left side) and one low-profile (right side)PCI add-in card. Before pr...
Page 46 - The connectors are keyed to mate in only one direction.
46 Intel ISP1100 Internet Server Product Guide Installing the Add-in Card(s) on the Riser Perform this procedure to install the standard or low-profile add-in cards on the riser card. Refer toFigure 25 while performing this procedure. Before you begin, examine the length of the bracket at the end of...
Page 49 - Replacing the Back-up Battery
Removing/Installing Server Components 49 Replacing the Back-up Battery This procedure describes how to remove and replace the lithium battery on the server board. Thelithium battery powers the real-time clock (RTC) in the absence of AC power. The lithium batterylasts for up to 10 years; but when it ...
Page 50 - Remove the battery from the socket.; Remove the new lithium battery from its package.
50 Intel ISP1100 Internet Server Product Guide 1. Remove the server cover as described in the “Removing the Server Cover” procedure. 2. Insert the tip of a flat bladed screwdriver (A), or equivalent, under the tab in the plastic batteryretainer (B). 3. Gently push down on the screwdriver to lift the...
Page 51 - Power Up the Server; Power Cord Requirements; HAR
Removing/Installing Server Components 51 Power Up the Server This procedure describes how to apply AC power and power up the server (refer to Figure 29).Before proceeding, be sure you are thoroughly familiar with the “Before You Begin” information atthe front of this guide. WARNING Carefully check t...
Page 54 - Configuration Software and Utilities; Use the keyboard’s numeric pad to enter numbers and symbols.; After the memory test, these screen prompts and messages appear:
54 3 Configuration Software and Utilities This chapter describes the Power-On Self-Test (POST) and server configuration utilities. The tablebelow briefly describes the utilities. Table 8. Configuration Utilities Utility Description and brief procedure Page BIOS Setup The BIOS Setup program is for vi...
Page 55 - Using BIOS Setup; Table 11 shows the function keys available for menu screens.
Configuration Software and Utilities 55 Note the screen display and write down the beep code you hear; this information is useful for yourservice representative. For a listing of beep codes and error messages that POST can generate, seethe “Solving Problems” chapter in this manual. Using BIOS Setup ...
Page 56 - The menu bar is shown below.
56 Intel ISP1100 Internet Server Product Guide Table 11. BIOS Setup Function Keys (continued) Setup Key Description < ↑ > or < ↓ > Select Item: The up or down arrow selects the previous or next value in a pick list, or theprevious or next feature in a menu item’s option list. The selecte...
Page 57 - Advanced Menu
Configuration Software and Utilities 57 Advanced Menu The menu bar is shown below. Main Advanced Security Boot System Management Exit Table 13 shows the Advanced menu. This menu configures advanced features that are availablethrough the chipset. Table 13. Advanced Menu Feature Options Description Bo...
Page 60 - Boot Menu
60 Intel ISP1100 Internet Server Product Guide Security Menu The menu bar is shown below. Main Advanced Security Boot System Management Exit Table 20 shows the Security menu. This menu sets passwords and security features. Table 20. Security Menu Feature Options Description User PasswordIs No option...
Page 62 - System Management Menu
62 Intel ISP1100 Internet Server Product Guide System Management Menu The menu bar is shown below. Main Advanced Security Boot System Management Exit Table 22 shows the System Management menu. This menu sets server management features. Table 22. System Management Menu Feature Options Description Ser...
Page 63 - Upgrading the BIOS; Preparing for the Upgrade; Recording the Current BIOS Settings; Boot the computer and press
Configuration Software and Utilities 63 Exit Menu The menu bar is shown below. Main Advanced Security Boot System Management Exit Table 23 shows the Exit menu. This menu exits the Setup program – saving, discarding, andloading default settings. Table 23. Exit Menu Feature Options Description Exit Sa...
Page 64 - Obtaining the Upgrade Utility; Creating a Bootable Floppy Diskette
64 Intel ISP1100 Internet Server Product Guide Obtaining the Upgrade Utility You can upgrade to a new version of the BIOS using the new BIOS files and the BIOS upgradeutility, iFLASH.EXE. You can obtain the BIOS upgrade file and the iFLASH.EXE utility throughyour computer supplier or from the Intel ...
Page 65 - Performing the Upgrade; Recovering the BIOS
Configuration Software and Utilities 65 7. To extract the BIOS.EXE file to the floppy disk, change to the temporary directory that holds the BIOS.EXE file and type: BIOS A: 8. Press <Enter> . 9. The floppy disk now holds the BIOS upgrade and recovery files. Performing the Upgrade 1. Boot the c...
Page 66 - A series of continuous beeps indicates failed BIOS recovery.; Continue with the BIOS upgrade (see “Upgrading the BIOS” on page 54).
66 Intel ISP1100 Internet Server Product Guide 8. Two beeps and the end of activity in drive A indicate successful BIOS recovery. 9. A series of continuous beeps indicates failed BIOS recovery. 10. If recovery fails, return to step 1 and repeat the recovery process. 11. If recovery is successful, tu...
Page 68 - Solving Problems; Resetting the System; Initial System Startup; Checklist
68 4 Solving Problems This chapter helps you identify and solve problems that might occur while you are using thesystem. Resetting the System To do this: Press: Soft boot reset, which clears system memory and reloads the operatingsystem. <Ctrl+Alt+Del> Clear system memory, restart POST, and re...
Page 69 - Running New Application Software; If you are running the software from a diskette, is it a good copy?; After the System Has Been Running Correctly
Solving Problems 69 Running New Application Software Problems that occur when you run new application software are usually related to the software.Faulty equipment is much less likely, especially if other software runs correctly. Checklist q Does the system meet the minimum hardware requirements for...
Page 70 - More Problem Solving Procedures; Preparing the System for Diagnostic Testing; Monitoring POST
70 Intel ISP1100 Internet Server Product Guide More Problem Solving Procedures This section provides a more detailed approach to identifying a problem and locating its source. Preparing the System for Diagnostic Testing CAUTION Turn off devices before disconnecting cables: Before disconnecting anype...
Page 71 - Specific Problems and Corrective Actions; Power Light Does Not Light
Solving Problems 71 Specific Problems and Corrective Actions This section provides possible solutions for these specific problems: • Power light does not light. • There is no beep or an incorrect beep pattern. • No characters appear on screen. • Characters on the screen appear distorted or incorrect...
Page 72 - Characters Are Distorted or Incorrect; Are the video monitor signal and power cables properly installed?; System Cooling Fans Do Not Rotate Properly; Is AC power available at the wall outlet?; Diskette Drive Activity Light Does Not Light; Is the diskette drive properly configured?
72 Intel ISP1100 Internet Server Product Guide 4. If you do not receive a beep code and characters do not appear, the video display monitor orvideo controller may have failed. Contact your service representative or authorized dealerfor help. Characters Are Distorted or Incorrect Check the following:...
Page 73 - Hard Disk Drive Activity Light Does Not Light; CD-ROM Drive Activity Light Does Not Light; Cannot Connect to a Server
Solving Problems 73 Hard Disk Drive Activity Light Does Not Light If you have installed one or more hard disk drives in your system, check the following: q Are the power and signal cables to the drive properly installed? q Are all relevant switches and jumpers on the hard drive and adapter board set...
Page 74 - Problems with Network; The server hangs when the drivers are loaded.; Problems with Application Software
74 Intel ISP1100 Internet Server Product Guide q Check the network controller LEDs that are visible through an opening at the system backpanel. Problems with Network The server hangs when the drivers are loaded. q Change the PCI BIOS interrupt settings. Try the “PCI Installation Tips” below. Diagnos...
Page 75 - Bootable CD-ROM Is Not Detected; Is the BIOS set to allow the CD-ROM to be the first bootable device?; Error and Informational Messages
Solving Problems 75 q If other software runs correctly on the system, contact your vendor about the failing software. If the problem persists, contact the software vendor’s customer service representative for help. Bootable CD-ROM Is Not Detected Check the following: q Is the BIOS set to allow the C...