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BladeCenter HS40 Type 8839 Hardware Maintenance Manual and Troubleshooting Guide ERserver
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About this manual This manual contains diagnostic information, a Symptom-to-FRU index, service information, error codes, error messages, and configuration information for the IBM ® BladeCenter ™ HS40 Type 8839 blade server. Important: The field replaceable unit (FRU) procedures are intended for trai...
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iv BladeCenter HS40 Type 8839: Hardware Maintenance Manual and Troubleshooting Guide
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Contents About this manual . . . . . . . . . . . . . . . . . . . . . . . iii Important safety information . . . . . . . . . . . . . . . . . . . . iii Online support . . . . . . . . . . . . . . . . . . . . . . . . . iii Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . . 1 Related pub...
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Before you call . . . . . . . . . . . . . . . . . . . . . . . . 107 Using the documentation . . . . . . . . . . . . . . . . . . . . . 107 Getting help and information from the World Wide Web . . . . . . . . . 108 Software service and support . . . . . . . . . . . . . . . . . . . 108 Hardware service...
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viii BladeCenter HS40 Type 8839: Hardware Maintenance Manual and Troubleshooting Guide
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Chapter 1. Introduction The IBM BladeCenter HS40 Type 8839 blade server is based on the IBM Enterprise X-Architecture ™ technologies 1 . The HS40 blade server is a double-width blade-model server and can be installed in an IBM Eserver BladeCenter Type 8677 unit or IBM Eserver BladeCenter T Types 872...
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The following illustration shows the placement of the label, just below the blade server, on the BladeCenter unit. CD CD Userlabel CD Important: Do not place the label on the blade server itself or in any way block the ventilation holes on the blade server. The following illustration shows the place...
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Features and specifications This section provides a summary of the features and specifications of your blade server. Use the Configuration/Setup Utility program in your server to determine the specific type of microprocessor that is in the blade server. BladeCenter HS40 specifications for non-NEBS/E...
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Controls and LEDs This section describes the controls and light-emitting diodes (LEDs) on the blade server. You must open the door to access the controls and LEDs. Note: The control panel door is shown in the closed (normal) position in this illustration. You must open the control panel door to acce...
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that is installed. See “Blade server Ethernet controller enumeration” for information about how to determine the routing from Ethernet controller to I/O-module bay for your blade server. Note: Other types of blade servers, such as the BladeCenter HS20 Type 8678 blade server, that are installed in th...
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Chapter 3. Diagnostics This section provides basic troubleshooting information to help you solve some common problems that might occur with the blade server. If you cannot locate and correct the problem using the information in this chapter, see Appendix A, “Getting help and technical assistance,” o...
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Diagnostic text messages While a test is running, the name of the test is displayed on the screen. If the test detects an error or is abnormally ended, a message is displayed to indicate the reason that the test stopped. The message is in the following form: Result test_specific_string where: Result...
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Recovering the BIOS code If the BIOS code has become damaged, such as from a power failure during a flash update, the blade server might appear to be nonfunctional (no video, no beeps). You can recover the BIOS code using the BIOS code page jumper (J1E2) and a BIOS flash diskette. Note: To obtain a ...
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9. When you are prompted whether you want to move the current POST/BIOS image to the backup ROM location, press N. Attention: If you press Y, the damaged BIOS will be copied into the secondary page. 10. When you are prompted whether you want to save the current code to a diskette, press N. 11. Selec...
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Switches and jumpers The following illustration shows the switches and jumpers on the I/O board. 1 2 3 Configurationswitch block (S6H1) Light pathdiagnostics button (S8A1) BIOS codepage jumper(J1E2) Switches Table 1 describes the function of each switch on switch block (S6H1). Table 1. Configuration...
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5. Insert the riser card from the option kit into an IDE connector on the blade server I/O board. Important: IDE drives must be installed in the following order: IDE connector 1 first, then IDE connector 2. 6. Place the IDE drive tray from the option kit over the riser card as shown in the illustrat...
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v Install only 2.5 V, 184-pin, double-data-rate (DDR), PC2100, registered synchronous dynamic random-access memory (SDRAM) with error correcting code (ECC) DIMMs. These DIMMs must be compatible with the latest PC2100 SDRAM Registered DIMM specification, which is available from http://www.jedec.org/....
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10. Install a heat sink on the microprocessor: a. Remove the plastic protective cover from the bottom of the heat sink, if one is present. Attention: 1) Do not set down the heat sink after you remove the plastic cover. 2) Do not touch the thermal grease on the bottom of the heat sink. Touching the t...
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7. See the documentation that comes with the I/O expansion card for device-driver and configuration information to complete the installation of the I/O expansion card. Some documentation might also be on the IBM BladeCenter Documentation CD that comes with the BladeCenter unit. 8. If you have other ...
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Installation CD that comes with the BladeCenter unit. You can also get the latest version of the drivers from the IBM Support Web site at http://www.ibm.com/pc/support/. With the storage expansion unit installed on your blade server, you can install up to two hot-swap SCSI hard disk drives in the ex...
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Batteries and accumulators that contain heavy metals must not be disposed of with normal domestic waste. They will be taken back free of charge by the manufacturer, distributor, or representative, to be recycled or disposed of in a proper manner. To order replacement batteries, call 1-800-426-7378 w...
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5. Locate the battery on the I/O board. Battery 6. Remove the battery: a. Use your fingers to pinch the battery retainer; then, rotate the battery up and out from its socket. b. Use your fingernail to slide the battery out from under the battery clip. 7. Insert the new battery: a. Tilt the battery s...
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b. If the blade server has a SCSI storage expansion unit installed on it, the blade server and expansion option require three adjacent bays. c. When any blade server or option is in blade bays 7 through 14, power modules must be installed in power bays 1 and 2, and power modules must be installed in...
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The following illustration shows the placement of the label, just to the side of the blade server, on the BladeCenter T unit. Userlabel CMM 1 CMM 2 CD CD CD 10. If you have other blades to install, do so now. Note: Reinstall the bezel assembly on the BladeCenter T unit after you have finished turnin...
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might need to upgrade the operating system to support SMP. For more information, see IBM Eserver BladeCenter HS40 Type 8839 Installation and User’s Guide and your operating-system documentation. Input/output connectors and devices The input/output connectors that are available to your blade server a...
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Chapter 5. Service replaceable units This chapter describes the removal of server components. Important: The field replaceable unit (FRU) procedures are intended for trained servicers who are familiar with IBM products. See the parts listing in Chapter 7, “Parts listing, Type 8839,” on page 105 to d...
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Note the alignment of the heat-sink retention bracket (the arrow on the bracket aligns with the arrow on the processor board). You will need to align the bracket the same way when reinstalling it. 9. Remove the processor board carefully from the blade server chassis. Reverse these steps to install t...
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Chapter 6. Symptom-to-FRU index Use this index to aid in locating failing or failed components in the HS40 Type 8839 blade server. Notes: 1. Check the configuration before you replace a FRU. Configuration problems can cause false errors and symptoms. 2. For IBM devices not supported by this index, r...
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Diagnostic error codes Note: In the following error codes, if XXX is 000, 195, or 197, do not replace a FRU. 000 The blade server passed the test. 195 The Esc key was pressed to stop the test. 197 Warning; a hardware failure might not have occurred. For all error codes, replace the FRU or take the a...
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Chapter 7. Parts listing, Type 8839 This parts listing supports the HS40 Type 8839 blade server models 21X, 31X, 41X,51X, 61X, 71X, and 6TX. 1 2 3 4 5 6 7 8 9 10 11 12 Note: Field replaceable units (FRUs) should be serviced only by qualified field service technicians. Customer replaceable units can ...
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Appendix B. Safety information Note: The service procedures are designed to help you isolate problems. They are written with the assumption that you have model-specific training on all computers, or that you are familiar with the computers, functions, terminology, and service information provided in...
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v Regularly inspect and maintain your electrical hand tools for safe operational condition. v Do not use worn or broken tools and testers. v Never assume that power has been disconnected from a circuit. First, check that it has been powered-off. v Always look carefully for possible hazards in your w...
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Instrução 21 CUIDADO: A energia é uma ameaça quando a låmina estiver conectada à fonte de alimentação. Sempre substitua a cobertura da låmina antes de efetuar a instalação. 120 BladeCenter HS40 Type 8839: Hardware Maintenance Manual and Troubleshooting Guide
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Notice n° 21 ATTENTION: Un courant électrique dangereux est présent lorsque le Serveur lame est connecté á une source d’alimentation. Remettez toujours en place le carter du Serveur lame avant d’installer le Serveur lame. Appendix B. Safety information 131
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Hinweis 21 ACHTUNG: Wenn das Blade an eine Stromquelle angeschlossen ist, besteht die Gefahr eines Stromschlags. Bringen Sie die Abdeckung der Blades immer an, bevor Sie sie installieren. Appendix B. Safety information 135
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Declaración 21 PRECAUCIÓN: Existe energia perigosa quando a låmina está ligada à fonte de alimentação. Substitua sempre a cobertura da låmina antes de instalar a mesma. 148 BladeCenter HS40 Type 8839: Hardware Maintenance Manual and Troubleshooting Guide
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Appendix C. Notices This information was developed for products and services offered in the U.S.A. IBM may not offer the products, services, or features discussed in this document in other countries. Consult your local IBM representative for information on the products and services currently availab...
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Trademarks The following terms are trademarks of International Business Machines Corporation in the United States, other countries, or both: Active Memory Predictive Failure Analysis Active PCI PS/2 Active PCI-X ServeRAID Alert on LAN ServerGuide BladeCenter ServerProven C2T Interconnect TechConnect...