IBM H80 Series - Manual - manualsarea.com

Page 3 - Contents

Contents Safety Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Electrical Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix Laser Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi ...

Page 6 - Chapter 6. Introducing Tasks and Service Aids

Chapter 6. Introducing Tasks and Service Aids . . . . . . . . . . . . . . . . . 109 Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110 Add Resource to Resource List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 AIX Shell Prompt . . . . ....

Page 7 - vii

Diskette Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133 Generic Microcode Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 Hot Plug Task . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134 PCI Hot Plug Manager ...

Page 9 - Safety Notices; death or serious personal injury.; Electrical Safety; DANGER; ix

Safety Notices A danger notice indicates the presence of a hazard that has the potential of causing death or serious personal injury. Danger notices appear on the following pages: ixx A caution notice indicates the presence of a hazard that has the potential of causing moderate or minor personal inj...

Page 11 - Laser Safety Information; xi

Laser Safety Information The optical drive in this system unit is a laser product. The optical drive has a labelthat identifies its classification. The label, located on the drive, is shown below. CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE APPAREIL A LASER DE CLASSE 1 IEC 825:1984 CENE...

Page 12 - xii

xii RS/6000 Enterprise Server Model H80 Series User's Guide

Page 13 - Notice; xiii

Data Integrity and Verification Notice IBM computer systems contain mechanisms designed to reduce thepossibility of undetected data corruption or loss. This risk, however,cannot be eliminated. Users who experience unplanned outages, systemfailures, power fluctuations or outages, or component failure...

Page 14 - xiv

xiv RS/6000 Enterprise Server Model H80 Series User's Guide

Page 15 - About This Book; Online Publications; xv

About This Book This book provides information on how to install and remove options, use thesystem, use diagnostics, use service aids, and verify system operation. This bookalso provides information to help you solve some of the simpler problems that mightoccur. ISO 9000 ISO 9000 registered quality ...

Page 16 - Trademarks; AIX; xvi

The PCI Adapter Placement Reference, order number SA38-0538, contains information regarding slot restrictions for adapters that can be used in thissystem. The Site and Hardware Planning Information, order number SA38-0508, contains information to help you plan your installation. Trademarks The f...

Page 19 - Chapter 2. Using the Model H80; Operator Panel

Chapter 2. Using the Model H80 This chapter discusses system power control and use of options such as thekeyboard, mouse, and drives supported by the Model H80. Operator Panel The following diagram shows the locations of the operator panel display andcomponents of the operator panel. R 1 2 5 3 4 6 S...

Page 20 - OK; Powering On the System; OK

Powering Off and Powering On the System This section provides procedures for powering off and powering on the system. Powering Off the System If the system is operating under AIX, type the shutdown -F command to power offthe system. If you cannot use this method, you can power off the system by usin...

Page 21 - The power LED on the CEC drawer stops blinking and stays on.

The power LED on the CEC drawer stops blinking and stays on. Powering Off and Powering On the System Using the Service Processor The system can be powered off and on using the System Power Control menu,which is a Service Processor menu that is available to the privileged user. See“System Power Con...

Page 22 - POST Indicators; The POST screen displays the following words:; Memory Memory test; Self-test on network adapters; SCSI; Adapters are being initialized; Speaker; Sounds an audible tone at the end of POST

POST Indicators POST (Power-On-Self-Test) indicators indicate tests that are being performed as thesystem is preparing to load the operating system. The POST indicators are wordsthat display on the system console. Each time that the system starts a different stepin the POST, a POST indicator word ap...

Page 23 - POST Keys; The POST keys, if pressed; after the keyboard POST indicator displays and before; The default boot sequence is:

POST Keys The POST keys, if pressed after the keyboard POST indicator displays and before the last POST indicator displays, cause the system to start services or boot modesused for configuring the system and diagnosing problems. The keys are describedbelow: Note: The program function keys (F1-F12) o...

Page 25 - Console Strategy

Console Strategy The firmware starts a console-selection sequence at system boot time if any of thefollowing are true: A console has not yet been selected A previous console-selection sequence timed-out A change in the system configuration has affected the console (keyboardinstalled/removed, m...

Page 26 - Reading the I/O Drawer Operator Panel Display; The operator panel display is used to:; Checkpoints; The four-digit checkpoints are in the form of

Reading the I/O Drawer Operator Panel Display The operator panel display is used to: Track the progress of the system unit self tests and configuration program. Display codes when the operating system comes to an abnormal end. Display system messages. Checkpoints During power-on self-test (POS...

Page 27 - Using the Keyboards; The keyboard is divided into four sections:

Using the Keyboards Several keyboards are available for the system unit. The keyboards have variouskeys that enter data and control the cursor location. The keyboards can be engravedfor the languages of different countries. The functions of each keyboard depends on the software used. The character s...

Page 29 - Operate the mouse on cloth, unfinished wood, newspaper, or carpet

Using the Three-Button Mouse The mouse is a hand-operated locating device. A three-button mouse is available foruse with the system unit. Consult your application publication for the exact use ofthe three-button mouse. You can use the mouse to perform such functions as positioning a cursor, selectin...

Page 30 - Caring for the Mouse

Caring for the Mouse Make sure that the operating surface for the mouse is smooth, clean, and flat. Forexample, you can operate the mouse on the following surfaces: Finished wood Glass Enamel Plastic Paper (except newspaper) Metal Rough surfaces collect contaminants that can be transferr...

Page 31 - Cleaning the Mouse; To clean the mouse, do the following:

Cleaning the Mouse To clean the mouse, do the following: 1. Remove the retaining ring (1) by turning it counterclockwise, in the direction of the arrow as shown in the illustration. 1 2 3 2. Remove the ball (2). 3. Inspect the ball for contaminants. Wipe it clean with a dry, lint-free cloth. 4. If t...

Page 33 - Loading and Unloading the 3.5-Inch Diskette

To allow writing onto a diskette, slide the write-protect tab to cover the protectslot, as shown in the following illustration. Loading and Unloading the 3.5-Inch Diskette To load a diskette into the drive, insert the diskette in the diskette drive with thelabeled metal shutter first. Push the dis...

Page 34 - Using the CD-ROM Drive

Using the CD-ROM Drive CAUTION:A Class 3 laser is contained in the device. Do not attempt to operate the drivewhile it is disassembled. Do not attempt to open the covers of the drive, as it isnot serviceable and is to be replaced as a unit. Your CD-ROM drive looks like the one shown in the illustrat...

Page 36 - Emergency Eject; Push in the tool until you feel resistance.

Emergency Eject Note: Execute the following procedure only in an emergency (such as when thetray will not eject even though you have pressed the unload button). 1. Insert a small diameter rod, such as a straightened paper clip, into the emergency eject hole. (Refer to the illustration below for the ...

Page 37 - Surveillance

Ergonomic Information After you have set up your system, we encourage you to visit the Healthy ComputingWeb site. Good ergonomic practice is important to get the most from yourworkstation and to avoid discomfort. This means that the equipment and theworkplace should be arranged to suit your individu...

Page 38 - Service Director

or a predetermined retry threshold is reached. In the event the Service Processor isunsuccessful in bringing the system online (or in the event that the user asked to bealerted to any Service Processor-assisted restarts), the system can call home toreport the error. The Call Home function can be ini...

Page 43 - Accessing the Service Processor Menus Remotely

Service Processor Menus The service processor menus are divided into two groups: General user menu - the user must know the general-access password. Privileged user menus - the user must know the privileged-access password. If the server is powered off, the service processor menus can be accesse...

Page 44 - Menu Inactivity

The service aid, Save or Restore Hardware Management Policies, can be used tosave your settings after initial setup or whenever the settings must be changed forsystem operation purposes. It is strongly recommended that you use this service aid for backing up serviceprocessor settings to protect the ...

Page 45 - General User Menu; GENERAL USER MENU; Read VPD Image from Last System Boot

General User Menu The menu options presented to the general user are a subset of the optionsavailable to the privileged user. The user must know the general-access password,if set, to access this menu. à ð GENERAL USER MENU 1. Power-on System 2. Power-off System 3. Read VPD Image from Last System Bo...

Page 47 - At the top of the Main Menu is a listing containing:

Privileged User Menus The following menus are available to privileged users only. The user must know theprivileged access password, if set, to access these menus. Main Menu At the top of the Main Menu is a listing containing: Your system's current firmware version The firmware copyright notice ...

Page 48 - Service Processor Setup Menu; See “Service Processor Setup Menu” on page 33 for more information.; System Power Control Menu; See “System Power Control Menu” on page 39 for more information; System Information Menu; See “System Information Menu” on page 44 for more information.; Language Selection Menu; See “Language Selection Menu” on page 52 for more information.; Set System Name; Allows setting of the system name.

Note: The information under the Service Processor Firmware heading in thefollowing Main Menu illustration is example information only. à ð Service Processor Firmware VERSION: MMððð313Copyright 1999 IBM Corporation SYSTEM NAME MAIN MENU 1. Service Processor Setup Menu 2. System Power Control Menu 3. ...

Page 50 - Passwords

Passwords Passwords can be any combination of up to eight alphanumeric characters. You canenter longer passwords, but the entries are truncated to include only the first eightcharacters. The Privileged Access Password can be set from Service Processormenus or from System Management Services (SMS) ut...

Page 51 - active port. The mirror port is determined when; Start Talk Mode

Change Privileged Access Password Set or change the Privileged Access Password. It provides the user with thecapability to access all service processor functions. This password is usuallyused by the system administrator or root user. Change General Access Password Set or change the General Acces...

Page 52 - Reset Service Processor

OS Surveillance Setup Menu This menu can be used to set up operating system (OS) surveillance. à ð OS Surveillance Setup Menu 1. Surveillance: Currently Enabled 2. Surveillance Time Interval: 2 minutes 3. Surveillance Delay: 2 minutes 98. Return to Previous Menu 1> á ñ – Surveillance Can be set...

Page 53 - Reprogram Flash EPROM Menu

Reprogram Flash EPROM Menu This option updates the system EPROMs. After entering Y to indicate that you want to continue, you are prompted to enter the update diskettes. Follow theinstructions on the screen. When the update is complete, the service processorreboots. All system EPROMs that can be r...

Page 54 - Serial Port Snoop Setup Menu; Use the Snoop Serial Port option to select the Serial Port to Snoop.; Note: Only Serial Port 1 is supported.

Serial Port Snoop Setup Menu This menu can be used to set up Serial Port Snooping, in which the user canconfigure Serial Port 1 as a "catch-all" reset device. From the Service Processor Main Menu, select option 1, Service Processorsetup menu, then select option 8 (Serial Port Snoop Setup M...

Page 55 - SYSTEM POWER CONTROL MENU; Enable/Disable Unattended Start Mode

System Power Control Menu This menu is used to set power control options. Other menus that control bootoptions are available here: à ð SYSTEM POWER CONTROL MENU 1. Enable/Disable Unattended Start Mode: Currently Enabled 2. Ring Indicate Power-On Menu 3. Reboot/Restart Policy Setup Menu 4. Power-On S...

Page 56 - Ring Indicate Power-On Menu; Option 2 is used to set the number of rings.

Ring Indicate Power-On Menu à ð RING INDICATE POWER-ON MENU 1. Ring indicate power-on : Currently Enabled 2. Number of rings: Currently 3 3ð. Refresh Modem Settings 98. Return to Previous Menu á ñ Ring indicate is enabled by default on both serial port 1 (S1) and serial port 2(S2). When ring indic...

Page 57 - Reboot/Restart Policy Setup Menu; The following menu controls Reboot/Restart Policy:

Reboot/Restart Policy Setup Menu The following menu controls Reboot/Restart Policy: à ð Reboot/Restart Policy Setup Menu 1. Number of reboot attempts: Currently 1 2. Use OS-Defined restart policy? Currently Yes 3. Enable supplemental restart policy? Currently No 4. Call-Out before restart: Current...

Page 58 - The Use OS-Defined restart policy is set to NO.; OR; Enable/Disable Fast System Boot

– Enable supplemental restart policy - The default setting is NO. If set to YES, the service processor restarts the system when the system losescontrol as detected by service processor surveillance, and either: The Use OS-Defined restart policy is set to NO. OR The Use OS-Defined restart policy is s...

Page 59 - Boot Mode Menu; The Boot Mode Menu allows you to select a boot mode.; – Boot to SMS Menu

Boot Mode Menu The Boot Mode Menu allows you to select a boot mode. à ð Boot Mode Menu 1. Boot to SMS Menu: Currently Disabled 2. Service Mode Boot from Saved List: Currently Disabled 3. Service Mode Boot from Default List: Currently Disabled 4. Boot to Open Firmware Prompt: Currently Disabled 98....

Page 60 - – Boot to Open Firmware

– Boot to Open Firmware When this selection is enabled, the system boots to the Open Firmwareprompt. System Information Menu This menu provides access to system configuration information, error logs, systemresources, and processor configuration. à ð SYSTEM INFORMATION MENU 1. Read VPD Image from Las...

Page 61 - Displays Non Volatile Random Access Memory (NVRAM) content.; Read Service Processor Configuration; Displays current service processor configuration.

Read Progress Indicators from Last System Boot Displays a number of the boot progress indicators, which may include ServiceProcessor checkpoints, IPLROS checkpoints, and/or AIX configuration codes,from the previous system boot. This information can be useful in diagnosingsystem faults. The progres...

Page 62 - Processor Configuration/Deconfiguration Menu; The fields of the previous table represent the following:; Column 2 (0) Logical processor device number assigned by AIX. You can; display these logical device numbers by issuing the command

Processor Configuration/Deconfiguration Menu This menu allows the user to change the system processor configuration. If it isnecessary to take one of the processors offline, this menu allows you todeconfigure a processor, and then reconfigure the processor at a later time. Anexample of this menu i...

Page 63 - Memory Configuration/Deconfiguration Menu

To enable or disable CPU Repeat Gard, use menu option 77 of the ProcessorConfiguration/Deconfiguration Menu. Note: The processor numbering scheme used by the Service Processor isdifferent from the numbering scheme used by AIX. Consult the AIXdocumentation before configuring or deconfiguring a proces...

Page 66 - Power Control Network Utilities Menu; – Lamp Test for all Operator Panels

Processor Card Memory DIMM Locations for Service Processor Menus 8: 3.48 7: 3.50 6: 3.52 5: 3.54 4: 3.55 3: 3.53 2: 3.51 1: 3.49 Power Control Network Utilities Menu This menu allows the user to do a lamp test on the operator panels and displayor change the I/O type. à ð POWER CONTROL NETWORK UTIL...

Page 67 - When asked for the drawer number, type

– Change I/O Type Use this option to change the I/O type of the primary I/O drawer after aservice action or configuration change if the I/O type is incorrect. If thisoption is chosen, you are asked to make two entries. 1. When asked for the drawer number, type 1 . 2. When asked for the I/O type, typ...

Page 68 - LANGUAGE SELECTION MENU

Language Selection Menu The service processor menus and messages are available in different languages.This menu allows selecting languages in which the service processor and systemfirmware menus and messages are displayed. à ð LANGUAGE SELECTION MENU 1. English 2. Francais 3. Deutsch 4. Italiano 5. ...

Page 70 - Modem Configuration Menu

Modem Configuration Menu The first two lines of the Modem Configuration Menu are status lines showing thecurrent selections. Selections are made in the two sections labeled Modem Ports andModem Configuration File Name. Select the serial port that you want to activate andthen select the modem configu...

Page 71 - Serial Port Selection Menu

Serial Port Selection Menu This menu allows you to enable and/or disable the call-in and call-out functions ofeach serial port in any combination. à ð Serial Port Selection Menu 1. Serial Port 1 Call-Out: 3. Serial Port 1 Call-In: Currently Disabled Currently Disabled 2. Serial Port 2 Call-Out: 4. S...

Page 72 - Serial Port Speed Setup Menu

Serial Port Speed Setup Menu This menu allows you to set serial port speed to enhance terminal performance or toaccommodate modem capabilities. à ð Serial Port Speed Setup Menu 1. Serial Port 1 Speed: Currently 96ðð 2. Serial Port 2 Speed: Currently 96ðð 3. Serial Port 3 Speed: Currently 96ðð 98. Re...

Page 73 - Telephone Number Setup Menu

Telephone Number Setup Menu Use this menu to set or change the telephone numbers for reporting a system failure. à ð Telephone Number Setup Menu 1. Service Center Telephone Number: Currently Unassigned 2. Customer Administration Center Telephone Number: Currently Unassigned 3. Digital Pager Telephon...

Page 74 - directory. Contact your service

Service Center Telephone Number is the number of the service centercomputer. The service center usually includes a computer that takes calls fromservers with call-out capability. This computer is referred to as the "catcher."The catcher expects messages in a specific format to which the se...

Page 75 - Call-Out Policy Setup Menu; CALL-OUT POLICY SETUP MENU; Call-Out policy can be set to; first

Call-Out Policy Setup Menu Callout settings can be set using the following menu: à ð CALL-OUT POLICY SETUP MENU 1. Call-Out policy (First/All): Currently First 2. Remote timeout, (in seconds): Currently 12ð 3. Remote latency, (in seconds): Currently 2 4. Number of retries: Currently 2 98. Return to ...

Page 76 - Customer Account Setup Menu; Service Processor Procedures in Service Mode; Unattended Start Mode

Customer Account Setup Menu This menu allows users to enter information that is specific to their account. à ð Customer Account Setup Menu 1. Customer Account Number: Currently Unassigned 2. Customer RETAIN Login userid: Currently Unassigned 3. Customer RETAIN login password: Currently Unassigned 98...

Page 77 - Service Processor Functions

Service Processor Functions This section discusses some of the service processor functions in greater detail. Theservice processor supports the functions listed in the following table. Built-in Functions Initialization and Test Service Processor BISTSystem Chip Initialization Error Data Collection B...

Page 78 - System Power-On Methods; This section discusses the following system power-on methods:

System Power-On Methods This section discusses the following system power-on methods: Power-on Switch Service Processor Menus Privileged users can power-on the system by selecting the System ControlPower Menu option from the main menu and then selecting the Power-onSystem option from the system ...

Page 79 - Timed power-on - refer to the shutdown -t command on servers using AIX.; Follow-up to a Failed Boot Attempt

Timed power-on - refer to the shutdown -t command on servers using AIX. Working in conjunction with AIX, the Service Processor in your server canoperate a timer, much like the wake-up timer on your clock radio. You can setthe timer so that your server powers on at a certain time after shutting dow...

Page 81 - Service Processor Reboot/Restart Policy Controls; The Use OS-Defined restart policy is set to No.

Service Processor Reboot/Restart Policy Controls The operating system's automatic restart policy (see operating systemdocumentation) indicates the operating system response to a system crash. Theservice processor can be instructed to refer to that policy by the Use OS-DefinedRestart Policy setup men...

Page 85 - The eight-digit codes are as follows:

Updating System Firmware from the AIX Command Line Refer to the detailed instructions that are provided on the Web site with the latestimage. Note: The update process can take up to sixty minutes, and the system will alwaysreboot itself during the update process. Recovery Mode If the service process...

Page 86 - Configuring and Deconfiguring Processors or Memory

Configuring and Deconfiguring Processors or Memory All failures that crash the system with a machine check or check stop, even ifintermittent, are reported as a diagnostic callout for service repair. To prevent therecurrence of intermittent problems and improve the availability of the system until a...

Page 87 - Service Processor System Monitoring - Surveillance; Surveillance is available during two phases:; System Firmware Surveillance

attempt to migrate all resources associated with that processor to another processorand then stop the defective processor. Run-Time Memory Page Deconfiguration (Memory Gard) Correctable errors in system memory are monitored and tracked. When a predefinederror threshold is met, an error log with warn...

Page 88 - Operating System Surveillance; Surveillance enable/disable

Operating System Surveillance Operating system surveillance provides the service processor with a means to detecthang conditions, as well as hardware or software failures, while the operating systemis running. It also provides the operating system with a means to detect a serviceprocessor failure ca...

Page 91 - Service Processor Error Logs; Error Log

Service Processor Error Logs The service processor error logs, an example of which is shown below, contain errorconditions detected by the service processor. à ð Error Log 1. 11/3ð/99 19:41:56 Service Processor Firmware Failure B1ðð4999 Enter error number for more details.Press Return to continue, o...

Page 92 - System POST Errors; Read System POST Errors

System POST Errors If POST (Power-On Self-Test) errors occur during system start, the Read SystemPOST Error log, when used with the diagnostics, helps isolate faults. à ð Read System POST Errors Version : 1Severity : 2Disposition : ðInitiator : ðEvent being reported : ðExtended Error Log Data:c2 ðð ...

Page 93 - LCD Progress Indicator Log

LCD Progress Indicator Log The following is an example of the LCD progress indicator log. It shows the types ofentries that may appear in the log, and is for example purposes only. The progress indicator codes are listed from top (latest) to bottom (oldest). à ð LCD Progress Indicator Log BoFF ð539....

Page 94 - Service Processor Operational Phases; SP Power Applied

Service Processor Operational Phases This section provides a high-level flow of the phases of the Service Processor (SP). SP Power Applied Pre-Standby Phase Standby Phase SP Menus Available Bring-Up Phase SMS Menus Available Runtime Phase AIX Login Prompt Available Pre-Standby Phase: This phase is e...

Page 100 - Display Error Log

Display Error Log A screen similar to the following displays when you select this option. You can viewor clear your system error log. à ð .--------------------------------------------------------. | Error Log | | | | | | Date Time ErrorCode Location | | Entry 1. 99/ð6/3ð ð2:15:35 25a8ðð11 U1.1-P1.1/...

Page 101 - Remote Initial Program Load Setup

Remote Initial Program Load Setup This option allows you to enable and set up the remote startup capability of yoursystem. You must first specify the network parameters as shown in the followingscreen: à ð Network Parameters 1. IP Parameters 2. Adapter Parameters 3. Ping .------. |X=Exit| ------' ==...

Page 102 - Select the IP Parameters option from the Network Parameters; menu to display a screen similar to the following:; To set an address using this menu, do the following:; Select the Adapter Parameters option from the Network

IP Parameters: Select the IP Parameters option from the Network Parameters menu to display a screen similar to the following: à ð IP Parameters 1. Client IP Address [9.3.146.162] 2. Server IP Address [9.3.146.171] 3. Gateway IP Address [ð.ð.ð.ð] 4. Subnet Mask [255.255.255.ð] .------. |X=Exit| -----...

Page 105 - Select Console

SCSI Utilities SCSI Utilities allow you to set delay times for the SCSI hard disk spin-up and to setSCSI IDs for SCSI controllers installed in the system. à ð SCSI Utilities 1. Harddrive Spin Up Delay2. Change SCSI Id .--------.| X=Exit | --------' ===> á ñ Using the Harddrive Spin Up Delay optio...

Page 106 - Multiboot; Multiboot allows you to select a method for booting the system.; Select Install Device:

Multiboot Multiboot allows you to select a method for booting the system. à ð Multiboot 1 Select Software 2 Software Default 3 Select Install Device 4 Select Boot Devices 5 OK Prompt 6 Multiboot Startup <OFF> .------. |X=Exit| ------' ===> á ñ Select Software: If this option is supported by...

Page 107 - Select Boot Devices:; Select this option to view and change the custom boot list,; Display Current Settings

Select Boot Devices: Select this option to view and change the custom boot list, which is the sequence of devices read at startup time. The boot list can contain upto five devices. The following is an example of this screen. à ð Select Boot Devices 1 Display Current Settings 2 Restore Default Settin...

Page 108 - Restore Default Settings

Restore Default Settings Restores the boot list to the following default sequence: Primary diskette drive CD-ROM drive Tape (if installed) Hard disk drive Network device Selecting any of the Configure Boot Device options displays a screen similar to thefollowing. à ð Configure Nth Boot Dev...

Page 109 - OK Prompt; or power off the system and reboot.; Exiting System Management Services

Select Language Select this option to change the language used by the System Management Servicesscreens and the Service Processor menus. à ð Select Language 1. English 2. Francais 3. Deutsch 4. Italiano 5. Espanol 6. Svenska ===> .------. |X=Exit| ------' á ñ Note: To correctly display languages ...

Page 111 - in single user mode (referred to as; Online and Standalone Diagnostics Operating Considerations; Consider the following items before using the diagnostics:; Selecting a Console Display

Chapter 5. Using the Online and Standalone Diagnostics The diagnostics consist of Online Diagnostics and Standalone diagnostics. Online Diagnostics, when they are installed, reside with AIX in the file system. Theycan be booted: in single user mode (referred to as service mode) run in maintenanc...

Page 112 - Identifying the Terminal Type to the Diagnostics; Note: This is a different task than selecting a console display.; Undefined Terminal Types; If you enter a terminal type that is valid (according to; Running Online Diagnostics

Identifying the Terminal Type to the Diagnostics Note: This is a different task than selecting a console display. When you run diagnostics, you must identify which type of terminal you are using. Ifthe terminal type is not known when the FUNCTION SELECTION menu is displayed,the diagnostics do not al...

Page 113 - Running Standalone Diagnostics; Consider the following when you run Standalone Diagnostics:; Running the Diagnostics from a TTY Terminal; 164 ASCII Color Display Station Description, form number

– If the diagnostics were loaded in standalone mode, press the F3 key until DIAGNOSTIC OPERATING INSTRUCTIONS displays. Then press the F3 key once again to shut down the AIX operating system. – If the diagnostics were loaded in maintenance or concurrent mode, type the shutdown -F command. Under so...

Page 114 - Required Diagnostic Attributes; Note: Set these attributes before the diagnostics are loaded.

Required Diagnostic Attributes The following attributes are the required default settings for the diagnostics. Be sureyour terminal is set to these attributes. Note: Set these attributes before the diagnostics are loaded. GeneralSetupAttributes 3151/11/31/41Settings 3151/51/61Settings 3161/3164Setti...

Page 116 - Additional Communication Attributes

Additional Communication Attributes The following communication attributes apply to the 3151, 3161, and 3164 terminals. CommunicationSetupAttributes 3151/11/31/41Settings 3151/51/61Settings 3161/3164Settings Description Operating mode Echo Echo Echo Data entered from the keyboard onthe terminal is s...

Page 117 - Additional Keyboard Attributes

Additional Keyboard Attributes The following keyboard attributes are for the keyboard attached to the 3151, 3161,and 3164 terminals. KeyboardSetupAttributes 3151/11/31/41Settings 3151/51/61Settings 3161/3164Settings Description Enter Return Return Return The Enter key functions as theReturn key. Ret...

Page 118 - Additional Printer Attributes

Additional Printer Attributes The following printer attributes are for a printer attached to the 3151, 3161, and 3164terminals. PrinterSetupAttributes 3151/11/31/41Settings 3151/51/61Settings 3161/3164Settings Description Line speed 9600 9600 9600 Uses 19200 or 9600 bps (bits persecond) line speed t...

Page 119 - Keyboard

Online Diagnostics Modes of Operation The Online Diagnostics can be run in the following three modes: Service Mode Concurrent Mode Maintenance Mode Service Mode Service mode provides the most complete checkout of the system resources. Thismode also requires that no other programs be running on...

Page 120 - Concurrent Mode; SCSI adapters connected to paging devices

Note: Pressing the F3 key (from a defined terminal) produces a Confirm Exit menu which offers two options: continuing with the shutdown by pressing the F3key; or returning to diagnostics by pressing Enter. For undefined terminals, pressing 99 produces a full-screen menu whichoffers two options: cont...

Page 121 - Running the Online Diagnostics in Concurrent Mode; When the DIAGNOSTIC OPERATING INSTRUCTIONS display, follow the; Maintenance Mode

The diag command loads the diagnostic controller and displays the OnlineDiagnostic menus. Running the Online Diagnostics in Concurrent Mode To run Online Diagnostics in concurrent mode, use the following steps: 1. Log on to the AIX operating system as root or superuser (su). 2. Enter the diag comman...

Page 122 - Note: It might be necessary to set; Standalone Diagnostic Operation

4. When a message indicates the system is in maintenance mode, enter the diag command. Note: It might be necessary to set TERM type again. 5. When DIAGNOSTIC OPERATING INSTRUCTIONS screen displays, follow the displayed instructions to check out the desired resources. 6. When testing is complete, use...

Page 123 - OPERATING INSTRUCTIONS.

8. When testing is complete, use the F3 key to return to the DIAGNOSTIC OPERATING INSTRUCTIONS. Chapter 5. Using the Online and Standalone Diagnostics 107

Page 126 - Tasks

Tasks The following tasks are described in this chapter: Add Resource to Resource List AIX Shell Prompt Analyze Adapter Internal Log Backup and Restore Media Certify Media Change Hardware Vital Product Data Configure Dials and LPFKeys Configure Reboot Policy Configure Remote Mainte...

Page 128 - Add Resource to Resource List; Use this task to add resources back to the resource list.; AIX Shell Prompt; Note: Use this service aid in Online Service Mode only.; Analyze Adapter Internal Log

Add Resource to Resource List Use this task to add resources back to the resource list. Note: Only resources that were previously detected by the diagnostics and deleted from the Diagnostic Test List are listed. If no resources are available to beadded, then none are listed. AIX Shell Prompt Note: U...

Page 129 - Certify Media; Flag

Certify Media This task allows the selection of diskette or hard files to be certified. Hard files can be connected either to a SCSI adapter (non-RAID) or a PCI SCSIRAID adapter. The usage and criteria for a hard file connected to a non-RAID SCSIadapter are different from those for a hard file conne...

Page 130 - Maximum Number of Reboot Attempts

Change Hardware Vital Product Data Use this service aid to display the Display/Alter VPD Selection Menu. The menu listsall resources installed on the system. When a resource is selected, a menu displaysthat lists all the VPD for that resource. Note: The user cannot alter the VPD for a specific resou...

Page 132 - Configure Remote Maintenance Policy; Modem; A list of line speeds is available by using List on the screen.; Service Center Phone Number

Configure Remote Maintenance Policy The Remote Maintenance Policy includes modem configurations and phone numbersto use for remote maintenance support. Use this service aid to display and change the following settings for the RemoteMaintenance Policy. Note: Because of system capability, some of the ...

Page 134 - Configure Ring Indicate Power-On Policy; displayed by this service aid.; Configure Surveillance Policy

Remote Timeout, in secondsRemote Latency, in seconds These settings are functions of the service provider's catcher computer. Number of Retries While Busy This is the number of times the system retrys calls that result in a busy signal. System Name (System Administrator Aid) This is the name g...

Page 135 - Create Customized Configuration Diskette; Default refresh rate for a low function terminal (LFT)

Use this service aid to display and change the following settings for the SurveillancePolicy. Note: Because of system capability, some of the following settings might not bedisplayed by this service aid: Surveillance (on/off) Surveillance Time Interval This is the maximum time between heartbeats...

Page 136 - Delete Resource from Resource List; Use this task to delete resources from the resource list.; Disk Maintenance; This service aid provides the following functions:; Disk to Disk Copy; System Management Guide:

Delete Resource from Resource List Use this task to delete resources from the resource list. Note: Only resources that were previously detected by the diagnostics and have notbeen deleted from the Diagnostic Test List are listed. If no resources are availableto be deleted, then none are listed. Disk...

Page 137 - Display/Alter Sector; to some disk sectors can result in total loss of all data on the disk.; Display Configuration and Resource List

installed. Either remove the target drive to return to the original configuration, orperform the following procedure to complete the replacement of the old drive with thenew drive: 1. Remove both drives.2. Set the SCSI address of the new drive to the SCSI address of the old drive.3. Install the new ...

Page 139 - Display or Change Diagnostic Run-Time Options

Display or Change Diagnostic Run-Time Options The Display or Change Diagnostic Run-Time Options task allows the diagnosticrun-time options to be set. Note: The run-time options are used only when selecting the Run Diagnostic task. The run-time options are: Display Diagnostic Mode Selection Menus T...

Page 140 - Display Previous Diagnostic Results; other than a hard disk drive or a network.; mmddyy

This option allows the user to select the maximum size of the Diagnostic EventLog. The default size for the Diagnostic Event Log is 100KB. The size can beincreased in 100KB increments to a maximum of 1MB. Display Previous Diagnostic Results Note: This service aid is not available when you load the d...

Page 141 - Normal – The sensor reading is within the normal operating range.

Display Resource Attributes This task displays the Customized Device Attributes associated with a selectedresource. This task is similar to running the lsattr -E -l resource command. Display Service Hints This service aid reads and displays the information in the CEREADME file from thediagnostics me...

Page 143 - Examples; Display a list of the environmental sensors:

Examples The following are examples of ways you can use the Display System EnvironmentalSensors service aid. 1. Display a list of the environmental sensors: /usr/lpp/diagnostics/bin/uesensor -l Sensor = Fan SpeedStatus = NormalValue = 2436 RPMLocation Code = F1 Sensor = Power SupplyStatus = NormalVa...

Page 144 - See the command syntax for a PCI SCSI RAID Adapter:; Download boot block microcode (default to functional microcode)

Display Test Patterns This service aid provides a means of adjusting system display units by providingdisplayable test patterns. The user works through a series of menus to select thedisplay type and test pattern. After the selections are made, the test patterndisplays. Download Microcode This servi...

Page 146 - Fibre Channel RAID Service Aid; This selection is used to format a selected disk drive.

Fibre Channel RAID Service Aid The Fibre Channel RAID service aids contain the following functions: Certify LUN This selection reads and checks each block of data in the Logical UnitNumber (LUN). If excessive errors are encountered, the user is notified. You can run this task from the AIX command li...

Page 147 - Hardfile Format

Flash SK-NET FDDI Firmware This task allows the Flash firmware on the SysKonnect SK-NET FDDI adapter to beupdated. Format Media This task allows the selection of diskettes, hardfiles, or optical media to be formatted.Each selection is described below. Hardfile Attached to SCSI Adapter (non-RAID) H...

Page 150 - PCI Hot Plug Manager

Generic Microcode Download This service aid provides a means of executing a "generic" script from a diskette.The intended purpose for this "generic" script is to load microcode to a supportedresource. This script runs whatever program is required in order to download themicrocode ont...

Page 153 - SCSI Hot Swap Manager

More detailed information concerning PCI Hot-Plug Manager can be found in the AIXOperating System, System Management Guide. You can run this task directly fromthe command line by typing the following command: diag -d device -T"identifyRemove" However, note that some devices support both the ...

Page 155 - RAID Hot Plug Devices; This selection starts the PCI SCSI-2 F/W RAID Adapter Service Aid.; Local Area Network Analyzer

RAID Hot Plug Devices This selection starts the PCI SCSI-2 F/W RAID Adapter Service Aid. Local Area Network Analyzer This selection is used to exercise the LAN communications adapters (Token-Ring,Ethernet, and (FDDI) Fiber Distributed Data Interface). The following services areavailable: Connectiv...

Page 157 - CMD

Run Diagnostics The Run Diagnostics task invokes the Resource Selection List menu. When thecommit key is pressed, diagnostics are run on all selected resources. The procedures for running the diagnostics depends on the state of the diagnosticsrun-time options. See “Display or Change Diagnostic Run-T...

Page 159 - Save or Restore Hardware Management Policies; Save Hardware Management Policies; SCSI Bus Analyzer; response back without any errors being detected.

Save or Restore Hardware Management Policies Use this service aid to save or restore the settings from Ring Indicate Power-OnPolicy, Surveillance Policy, Remote Maintenance Policy and Reboot Policy. Save Hardware Management Policies This selection writes all of the settings for the hardware-manage...

Page 160 - SCSD Tape Drive Service Aid; The service aid provides the following options:

The service aid transmitted a SCSI Inquiry Command and an adapter error occurred. The service aid transmitted a SCSI Inquiry Command and a check condition occur. When the SCSI Bus Service Aid is started, a description of the service aid displays. Pressing the Enter key displays the Adapter Selec...

Page 162 - Spare Sector Availability; deviceName

Spare Sector Availability This selection checks the number of spare sectors available on the optical disk. Thespare sectors are used to reassign when defective sectors are encountered duringnormal usage or during a format and certify operation. Low availability of sparesectors indicates that the dis...

Page 163 - SSA Service Aid; Set Service Mode; Update Disk-Based Diagnostics

SSA Service Aid This service aid provides tools for diagnosing and resolving problems onSSA-attached devices. The following tools are provided: Set Service Mode Link Verification Configuration Verification Format and Certify Disk Update Disk-Based Diagnostics This service aid allows fixes (A...

Page 165 - 135 RAIDiant Array Service Aid

7135 RAIDiant Array Service Aid The 7135 RAIDiant Array service aids contain the following functions: Certify LUN Reads and checks each block of data in the Logical Unit Number (LUN). Ifexcessive errors are encountered, the user is notified. Certify Spare Physical Disk Allows the user to certify...

Page 166 - Adapter Microcode Download:; 318 Serial Communications Network Server Service Aid

Replace Controller Replaces a controller in the array when required.. Examples Adapter Microcode Download: Command syntax is as follows: diag -c -d deviceName -T "download [-B][-D][-P]" Flag Description -B Download boot block microcode (default to functional microcode) -D Microcode is on d...

Page 167 - Step 1. Considerations before Running This Procedure; be running on the system while you are doing this procedure.

Chapter 7. Using the System Verification Procedure Use the system verification procedure to check the system for correct operation. If you are analyzing a hardware problem, see Chapter 8, “Hardware ProblemDetermination” on page 155. Step 1. Considerations before Running This Procedure Notes: 1. If t...

Page 168 - Step 2. Loading the Diagnostics; Stop all application programs running on the operating system.

Step 2. Loading the Diagnostics 1. Stop all application programs running on the operating system. 2. Stop the operating system. 3. Turn off the power. 4. If you are loading the Standalone Diagnostics and running them from an ASCII terminal, do the following: The attributes for the terminal must be...

Page 169 - Step 3. Running System Verification; Diagnostic Routines option on the Function Selection menu.; Step 4. Additional System Verification; No trouble was found

Step 3. Running System Verification On the Diagnostic Operating Instructions screen, do the following: 1. Press Enter. 2. If the terminal type has not been defined, you must use the Initialize Terminal option on the Function Selection menu to initialize the operating systemenvironment before you can...

Page 170 - Step 5. Stopping the Diagnostics; Instructions, then follow the displayed instructions.

Step 5. Stopping the Diagnostics If you are running the Online diagnostics, use the following procedure to shut downthe system: 1. Press the F3 key repeatedly until you get to the Diagnostic Operating Instructions, then follow the displayed instructions. 2. Press the F3 key once, then follow the dis...

Page 171 - Are the Online Diagnostics installed on this system?; Go to “Step 3” on page 156.

Chapter 8. Hardware Problem Determination This chapter provides information on using Standalone or Online diagnostics to helpyou solve hardware problems. Problem Determination Using the Standalone or Online Diagnostics Use this procedure to obtain a service request number (SRN) when you load theStan...

Page 172 - Step 3; Determine if the operating system is accepting commands.; Is the operating system accepting commands?; The system must be turned off before you can run diagnostics.; Step 4; Do you want to run the Online Diagnostics in Service mode?; Go to “Step 5” on page 157.; YES; Do the following to shut down your system:

Step 3 Determine if the operating system is accepting commands. Is the operating system accepting commands? NO The system must be turned off before you can run diagnostics. Verify with the system administrator and users that the system may beturned off. If so, turn off the system unit and go to “Ste...

Page 173 - Step 5; Step 6

Step 5 This step starts the Online Diagnostics in concurrent mode. 1. Log on as root or as superuser. 2. Enter the diag command. 3. Wait until the Diagnostic Operating Instructions are displayed, or wait for three minutes. Are the Diagnostic Operating Instructions displayed without any obviousconsol...

Page 174 - This step analyzes a console display problem.; Step 9; The diagnostics loaded correctly.; Is the Function Selection menu displayed?

Step 7 Locate your symptom in the following table, and perform the action listed in theAction column. Step 8 This step analyzes a console display problem. Find your type of console display in the following table, and perform the action listedin the Action column. Step 9 The diagnostics loaded correc...

Page 175 - There is a problem with the keyboard.

Step 10 There is a problem with the keyboard. Find the type of keyboard you are using in the following table, and perform the actionlisted in the Action column. Keyboard Type Action 101-key keyboard. Identify by the type of Enterkey used. The Enter key is within one horizontalrow of keys. Record err...

Page 177 - Did the Diagnostic Selection Menu display?; Follow the displayed instructions.

Step 12 Did the Diagnostic Selection Menu display? NO If Problem Determination was selected from the Diagnostic ModeSelection menu, and if a recent error has been logged in the error log, thediagnostics automatically begin testing the resource. Follow the displayed instructions. If the No Trouble ...

Page 179 - Go to “Step 9” on page 158.

Step 16 This step loads the Standalone Diagnostics. If you are unable to load thediagnostics, go to “Step 7” on page 158. 1. Turn on the power. 2. Insert the diagnostic CD into the CD-ROM drive. 3. When the keyboard indicator displays, press the numeric 5 key on the keyboard to indicate that diagnos...

Page 180 - Go to “Step 4” on page 165.; Go to “Step 3” on page 165.

Problem Determination When Unable to Load Diagnostics Use the following procedure to obtain an error code. The service organization usesthe error code to determine which field replaceable units (FRUs) are needed torestore the system to correct operation. Step 1. Considerations before Running This Pr...

Page 181 - Did the diagnostics load?

Step 3 This step attempts to load Online Diagnostics in service mode. 1. Turn off the power. 2. Turn on the power. 3. If the keyboard indicator displays, press the numeric 6 key on the keyboard to indicate that diagnostics are to be loaded. 4. Enter requested passwords. 5. Follow the instructions to...

Page 184 - Step 7

Step 6 The diagnostics loaded correctly. Go to “Problem Determination Using the Standalone or Online Diagnostics” onpage 155. Step 7 There is a problem with the keyboard. Find the type of keyboard you are using in the following table, and perform theAction listed in the Action column. Keyboard Type ...

Page 185 - Product Recycling and Disposal; Der Geräuschpegel der Einheit ist kleiner oder gleich 70 db(A).

Appendix A. Environmental Notices Product Recycling and Disposal This unit contains materials such as circuit boards and connectors with lead thatrequire special handling and disposal at end of life. Before this unit is disposed,these materials must be removed and recycled or discarded according to ...

Page 189 - Service Processor Setup Checklist; Attention: Make sure that server power remains off.

Appendix C. Service Processor Setup and Test For your convenience, an example of a basic Service Processor setup checklist isincluded here. Your setup may include more or fewer of the available features, soyou can adjust this checklist for your own application so that it is helpful to you. Service P...

Page 190 - Testing the Setup; Type logout to disconnect from the operating system. The message; Log in and type shutdown -F to shut down your server.; No Carrier

Testing the Setup The following is a sample testing procedure to ensure your setup is working. These tests include communicating with the server operating system. Before youstart, ensure that the necessary serial port(s) is configured. If you need assistance,refer to “Serial Port Configuration” on p...

Page 192 - Serial Port Configuration; root; Select login enable and set the flow control to RTS.; Commit the selections and set up any other needed serial ports.

Serial Port Configuration To configure the serial port on an AIX system, run the following from an AIX console: 1. Log in as root user. 2. To determine if you have any serial ports already configured, type: lsdev -Cc tty If no serial ports are configured, none are listed. If you want to configure se...

Page 193 - Sample Modem Configuration Files

Appendix D. Modem Configurations The Service Processor is designed to place little demand on an attached modem,thereby increasing the setup and connection success rates. Sample Modem Configuration Files This appendix contains information about several sample modem configuration filesthat either work...

Page 194 - Configuration File Selection; Use the following steps to select a configuration file:

Configuration File Selection Use the following steps to select a configuration file: 1. Is your modem an IBM 7852-400? If Yes, use modem configuration file modem_m0.cfg and go to step 7 onpage 179. Note: The IBM 7852-400 modem has DIP switches on the right side of the unit. See “IBM 7852-400 DIP Swi...

Page 196 - must access them through

Examples for Using the Generic Sample Modem Configuration Files The following table contains information to help you determine which modemconfiguration file to use with various modems. Customizing the Modem Configuration Files You can create your own modem configuration files or modify the samples p...

Page 199 - Transfer of a Modem Session; System initialization complete

If your system is particularly difficult to access physically, another strategy is toprotect it with an Uninterruptible Power Source (UPS) and a phone-line surgeprotector. In case recovery becomes necessary, shut down your system using establishedprocedures. Disconnect the power cable and press the ...

Page 200 - Recovery Strategy

power off. (Use the AIX command shutdown -F.) Watch for the message NO CARRIER on your remote terminal. If Yes, this is the correct response. The modem is set up correctly. If No, try another &Dn setting for your server's modem. See your model manualfor this information. The &Dn command appe...

Page 202 - Modem Configuration Sample Files

Modem Configuration Sample Files Sample File modem_m0.cfg # # COMPONENT_NAME: (ESPSETUP) ENTRY SERVICE PROCESSOR SETUP: modem_mð # # FUNCTIONS: Modem configuration file specifically for IBM 7852-4ðð # modem with Auto-Reliable feature. This feature must be turned off # for Catcher calls. This example...

Page 221 - Numerics

Index Numerics 3.5-inch diskette drive using 16 7135 RAIDiant array 149 7318 server service aid 150 A about this book xv alter/display bootlist 122 B battery disposal, recycling 169 boot mode menu 43 C call-in testing 174 call-in/call-out setup menu 53 call-out testing 175 call-out (call-home) 73 ca...

Page 227 - Reader's Comments — We'd Like to Hear From You

Reader's Comments — We'd Like to Hear From You RS/6000 Enterprise Server Model H80 Series User's Guide Order Number: SA38-0565-01 Overall how satisfied are you with the information in this book? How satisfied are you that the information in this book is: Please tell us how we can improve this book: ...

Page 228 - BUSINES S REPLY MAIL

Fold and Tape Fold and Tape Please do not Staple Please do not Staple Fold and Tape Fold and Tape Information DevelopmentDepartment H6DS-956111400 Burnet RoadAustin, TX 78758-3493 Cut or FoldAlong Line Cut or FoldAlong Line BUSINES S REPLY MAIL NO POSTAGENECESSARYIF MAILED IN THEUNITED STATES POSTAG...

Page 230 - IBM

IBM  Printed in the United States of Americaon recycled paper containing 10%recovered post-consumer fiber. June 2000 SA38-ð565-ð1