IBM 5000 - Manual

1 DANGER To avoid a shock hazard, do not connect or disconnect anycables or perform installation, maintenance, or reconfigurationof this product during an electrical storm. To avoid shock hazard: – The power cord must be connected to a properly wired and earthed receptacle. – Any equipment to which ...

Lithium Battery Notice 2 CAUTION:When replacing the battery, use only IBM Part Number 33F8354 or anequivalent type battery recommended by the manufacturer. If yoursystem has a module containing a lithium battery, replace it only withthe same module type made by the same manufacturer. The batterycont...

Laser Compliance Statement Laser Compliance Statement Some IBM server models are equipped from the factory with a CD-ROM drive.CD-ROM drives are also sold separately as options. The CD-ROM drive is a laserproduct. The CD-ROM drive is certified in the U.S. to conform to the requirementsof the Departm...

Notices Used in This Book About This Book This book provides instructions on how to set up and configure your Netfinity 5000server and how to install and remove options. This book also provides informationto help you solve many simple problems that might occur. If you have not yet setup your server,...

Related Publications Ÿ Caution These notices indicate situations that can be potentially hazardous to you. Acaution notice is placed just before descriptions of potentially hazardous procedure steps or situations. Related Publications The IBM Netfinity 5000 Hardware Maintenance Manual and the IBM Ne...

Chapter 1. Introducing Your Netfinity 5000 We appreciate your decision to purchase an IBM Netfinity Server. Your Netfinity5000 server is a high-performance server with the capability of microprocessorupgrade to a symmetric multiprocessing (SMP) server. It is ideally suited fornetworking environments...

Features at a Glance Features at a Glance The following table summarizes the features of the Netfinity 5000 server. Microprocessor Ÿ Intel  Pentium  II microprocessorwith MMX  technology Ÿ 512 KB of level-2 cache (min) Memory Ÿ Standard: 64 MB (min),expandable to 1 GB Ÿ 100 MHz, error correcting ...

What Your IBM Netfinity 5000 Server Offers The IBM Netfinity 5000 server is designed to be cost effective, powerful, andflexible. Your server offers: Ÿ Impressive performance using an innovative approach to SMP The Netfinity 5000 server supports up to two Pentium II microprocessors. Yourserver comes...

Reliability, Availability, and Serviceability Features Three of the most important factors in server design are reliability, availability, andserviceability (RAS). These factors help to ensure the integrity of the data storedon your server; that your server is available when you want to use it; and ...

Controls and Indicators Controls and Indicators The most commonly used controls and status indicators are on the front of yourserver. Server Controls .1/ Diskette-Eject Button: Press this button to release a diskette from the drive. .2/ Diskette Drive In-Use Light: This light comes on when the diske...

Controls and Indicators .6/ Power-on switch: Use this switch to turn on your server, or to return theserver to Standby mode (power is present but the server is not turned on). Important After you plug the server power cord into an outlet, wait 20 secondsbefore pressing the power switch. (During this...

Controls and Indicators Status Indicators The following illustrations identify the indicators located on the front of the server. Tower model Rack model .1/ Power-On Light: This green LED blinks when the server is inStandby mode (power is present but the server is not turned on). Theblinking changes...

Controls and Indicators .4/ Primary Microprocessor Activity Light: This green LED blinks toindicate the activity of a microprocessor installed in the primarymicroprocessor socket. The LED comes on during POST to indicatethe presence of the microprocessor. .5/ Secondary Microprocessor Activity Light:...

Input/Output Connectors Input/Output Connectors The following illustrations identify the connectors located on the back of the server. .1/ Power Connector: The server power cable connects here. .2/ Serial Connector A: Signal cables for modems or other serial devicesconnect here to the 9-pin serial c...

Input/Output Connectors .7/ Universal Serial Bus (USB) Connector 1: Attach I/O devices with universalserial bus (USB) connectors to USB connector 1. You need a 4-pin cable toconnect a device to this port. .8/ Universal Serial Bus (USB) Connector 2: Attach I/O devices with universalserial bus (USB) c...

Expansion Bays Expansion Bays Your server comes with one 3.5-inch, 1.44 MB diskette drive, and one 5.25-inchCD-ROM drive. The following illustrations show the server front view with the door(if any) removed. .1/ CD-ROM Drive: Your server comes with an IDE CD-ROM drive. .2/ Open Bay (5.25-inch): The ...

Arranging Your Workspace Chapter 2. Arranging Your Workspace This chapter contains information on arranging your workspace. If you have not already done so, unpack your server. Follow the instructions in the“Express Setup and Installation” section of this Server Library. If you have a rack model, yo...

Arranging Your Workspace Arranging Your Workspace To get the most from your server, arrange both the equipment you use and yourwork area to suit your needs and the kind of work you do. Your comfort is offoremost importance, but light sources, air circulation, and the location of electricaloutlets al...

Arranging Your Workspace clarity of the image on the screen; try them only after you have exhausted othermethods of reducing glare. Dust buildup compounds problems associated with glare. Remember to clean yourmonitor screen periodically using a soft cloth moistened with a nonabrasive liquidglass cle...

Chapter 3. Configuring Your Server This chapter provides information about the configuration and utility programs thatcome with your server. The configuration programs are part of the basic input/output system (BIOS) that comes with your server. Using these programs, you can set the system date andt...

Configuration Overview Configuration Overview You play a key role in how your server allocates resources to organize andinterconnect hardware devices and software programs. This allocation process isreferred to as configuration. The steps required to configure your server depend on the number and ty...

The Configuration/Setup Utility 6. Resolve configuration conflicts. See “Resolving Configuration Conflicts” on page 30. The Configuration/Setup Utility For most configurations, the server will operate using the default system settings.You need to change the settings only to resolve configuration con...

Using the Configuration/Setup Utility Using the Configuration/Setup Utility From the Configuration/Setup Utility program main menu you can select settingsyou want to change. Pressing F1 displays Help information for a selected menu item. Notes: 1. If you enter only the power-on password and an admin...

Using the Configuration/Setup Utility Product Data Select this choice to view system information such as the machine type and model,the system serial number, the system board identifier, and the revision level orissue date of the flash electronically erasable programmable ROM (EEPROM) andBIOS. Syste...

Using the Configuration/Setup Utility You can configure the IDE channel (enabled or disabled) and view the IDE PrimaryMaster Device (type, size, transfer selection and mode, and logical blockaddressing (LBA) mode). To display or change the port assignments: 1. Select Devices and I/O Ports. 2. Select...

Using the Configuration/Setup Utility Type of Password Results No password set Ÿ No password required to start system. Ÿ You can access all choices on the Configuration/Setup Utilityprogram main menu. Power-on password only Ÿ You must enter the password to complete the system startup. Ÿ You can acce...

Using the Configuration/Setup Utility Using the Administrator Password Menu The administrator password (sometimes called a supervisor-level password)controls access to some features of the server, including the Configuration/SetupUtility program. Important If an administrator password is set and the...

Using the Configuration/Setup Utility Defining a System Owner's Name You can specify a system owner's name that displays during POST each time thatyour server is started. If you set an administrator password, only the administratorcan set, change, or delete the system owner's name. To set the system...

Resolving Configuration Conflicts Plug and Play Most adapters designed for PCI slots are Plug and Play devices that areauto-configuring. However, many ISA adapters are not Plug and Play devices andyou must allocate the system resources that the adapter will use. Select Plug andPlay to identify the a...

Resolving Configuration Conflicts Ÿ A software program is installed that requires the same resource as a hardwaredevice. The steps required to resolve a configuration error are determined by the numberand variety of hardware devices and software programs you install. If a hardwareconfiguration error...

Configuring the Ethernet Controller If a device driver is causing a memory-address conflict, refer to youroperating-system documentation or the documentation supplied with the devicedrivers. Configuring the Ethernet Controller Your Netfinity 5000 server comes with an Ethernet controller on the syste...

Failover for Redundant Ethernet identical. Most applications and protocols that are currently installed on a standardEthernet system can be seamlessly migrated to a Fast Ethernet system. Becauseof the equivalence of the two types of Ethernet, mixed Ethernet and Fast Ethernetsystems also can be desig...

Failover for Redundant Ethernet Notes: 1. Only one controller in the redundant pair is active at any given time. For example, if the primary Ethernet controller is active, then the secondaryEthernet controller cannot be used for any other network operation. 2. Your operating system determines the ma...

Using the SCSISelect Utility Program 5. Check the Grouping box. This will show the possible combinations for redundant pairs. 6. Select the adapter pair you want and then select OK. Note that the integrated Ethernet controller is located at PCI bus 0, slot 9. 7. Select Close to exit from the Network...

Using the SCSISelect Utility Program Starting the SCSISelect Utility Program You can access this program when you start the server. The SCSISelect promptappears after the IBM Netfinity Logo appears. Press Ctrl + A immediately after the SCSISelect prompt appears. Use the Up Arrow ( ↑ ) and Down Arrow...

Using the SCSISelect Utility Program Ÿ Advanced Configuration Options Select this choice to view or change the settings for advanced configurationoptions. These options include enabling support for large hard disk drives andsupport for BIOS parameters if BIOS is enabled. To reset to the the host ada...

Using the SCSISelect Utility Program Performing a Low-Level Disk Format You can perform a low-level format on hard disk drives using the Format Disk feature of the SCSISelect Utility program. Depending on the hard disk capacity, the low-level format program could take up totwo hours. When To Use the...

Chapter 4. Installing Options This chapter provides instructions to help you add options to your server. Someoption-removal instructions are provided, in case you need to remove one option toinstall another. If you have several internal options to install, these instructionsenable you to add them al...

Before You Begin Before You Begin Before you begin to install options in your server, read the following information: Notes: 1. Become familiar with the safety and handling guidelines specified under the “Legal and Safety Information” section of this Server Library, and under “Safety Information Sta...

Electrical Safety Electrical Safety 10 CAUTION:Electrical current from power, telephone, and communication cablescan be hazardous. To avoid personal injury or equipment damage,disconnect the attached power cords, telecommunications systems,networks, and modems before you open the server covers, unle...

Handling Static-Sensitive Devices Handling Static-Sensitive Devices Static electricity, though harmless to you, can seriously damage server componentsor options. Note: When you are adding an internal option, do not open the static-protective package containing the option until you are instructed to ...

Preparing to Install Options Preparing to Install Options Before you begin Ÿ Be sure your current server configuration is working properly. Ÿ Locate the key to the cover lock, if any. Ÿ Obtain a small, flat-blade screwdriver. Ÿ Read “Electrical Safety” on page 41 and “Handling Static-Sensitive Devic...

Preparing to Install Options Preparing a Tower Model The hard disk drives in Netfinity 5000 server are hot-swappable. If you areinstalling only a hard disk drive (bays 1 through 5), go directly to “Installing orRemoving Internal Drives” on page 56. Otherwise, continue with the followingsteps. 1. If ...

Preparing to Install Options 5. If you are installing or removing a drive in bays A to C, remove the front bezel. a. Locate the blue bezel release lever on the left side of the server in the top front corner. Bezel Release Lever b. Move the lever upward following the curve of the lever opening. c. L...

Preparing to Install Options Preparing a Rack Model Before you begin Read the documentation that comes with the rack enclosure for additionalsafety and operating information. The hard disk drives in Netfinity 5000 server are hot-swappable. If you areinstalling only a hard disk drive (bays 1 through ...

Preparing to Install Options 5. Remove the top cover. a. Locate the captive thumbscrew .1/ on the back of the cover and turn it to release the cover. b. Slide the cover back about 25 mm (1 inch); then, lift the cover and remove it. c. Set the cover aside in a safe place. a. If you are installing or ...

Working with Adapters Working with Adapters Adding an adapter, such as a communication adapter, extends the capabilities andpower of your server. For example, you can add a RAID (redundant array ofindependent disks) adapter that can enhance logical-drive capacity andperformance. Adapter Consideratio...

Working with Adapters The integrated video controller is not removable. If you want to disable thiscontroller and use a video adapter instead, you can install a video adapter in anexpansion slot. When you install a video adapter, the server BIOS automaticallydisables the integrated video controller....

Working with Adapters b. If the adapter is a full length card in slot 1 or 2, ensure that the card support bracket has the appropriate card support installed for that slot. Each card support is also identified on the tab as ISA or PCI. Note: You might find it easier to replace the card support with ...

Working with Adapters c. Fit the foot of the slot retaining clamp to the top of the expansion slot. d. Push the curved arm of the slot retaining clamp toward the adapter until the clamp is locked into place. e. If necessary, connect any internal cables to the adapter. Refer to the documentation that...

Working with Memory Modules Working with Memory Modules Adding system memory to your server is an easy way to make programs run faster.You can increase the amount of system memory by installing options calledmemory modules. The server uses a noninterleaved memory configuration, witherror correcting ...

Working with Memory Modules 4. Touch the static-protective package containing the DIMM to any unpainted metal surface on the server; then, remove the memory module from thepackage. 5. Position the DIMM so that the two key slots (openings in the connector pins) on the bottom edge align with the corre...

Installing or Removing Internal Drives Installing or Removing Internal Drives Drives are devices that your server uses to store and retrieve data. You can adddrives to your server to increase storage capacity and to enable your server to readother types of media. Location of Bays Internal drives are...

Installing or Removing Internal Drives Table 1. Maximum Allowable Drive Sizes Bay Drive Width Drive Type Drive Height A 5.25-inch Removable mediadrive 1 only 41.3 mm (1.6 in.) B 5.25-inch CD-ROM 41.3 mm (1.6 in.) C 3.5-inch Diskette drive 25.4 mm (1.0 in.) 1through5 3.5-inch Hot-swap hard disk 25.4 ...

Installing or Removing Internal Drives SCSI Devices Your Netfinity 5000 server supports drives that comply with American NationalStandards Institute (ANSI) SCSI Standards X3.131-1986 (SCSI), X3.131-1994,(SCSI-2), X3.277-1996 (SCSI-3 Fast-20 parallel interface), and X3.253-1995(SCSI-3 parallel interf...

Installing or Removing Internal Drives You can change the default ID addresses of the drives by changing the jumpersettings on the DASD backplane. See “SCSI Jumpers” on page 173. Termination Requirements The UltraSCSI controller and the backplane of the hot-swap bays providetermination for the inter...

Installing or Removing Internal Drives 2. Touch the static-protective bag containing the drive to any unpainted metal surface on the server; then, remove the drive from the bag. 3. Check the instructions that come with the drive, or contact your IBM reseller or IBM marketing representative to see if...

Installing or Removing Internal Drives Installing or Removing a Drive in Bay C (Diskette Drive) This section gives the procedure for installing or removing a diskette drive. Before you begin Ÿ Read “Electrical Safety” on page 41 and “Handling Static-Sensitive Devices”on page 42. Ÿ Read the documenta...

Installing or Removing Internal Drives c. Locate the drive-release tab on the diskette drive. d. Press the tab against the drive and hold it there; slide the drive into the bay until it clicks into place. 4. If you want to install or remove any other options, do so now. Otherwise, go to “Completing ...

Installing Microprocessors Installing Microprocessors When you install an additional microprocessor, your Netfinity 5000 server canoperate as a symmetric multiprocessing (SMP) server. With SMP, certain operatingsystems and application programs can distribute the processing load betweenmicroprocessor...

Installing Microprocessors Installing or Replacing a Microprocessor This section gives the procedure for installing microprocessors. If you want toremove a microprocessor, reverse the order of the following steps. Before you begin: Ÿ Read “Electrical Safety” on page 41 and “Handling Static-Sensitive...

Installing Microprocessors 6. Press inward on the retainer tabs until they click into place. Note: For the location of the retainer tabs, see the illustration in step 4b on page 68. 7. Align the new microprocessor with the microprocessor connector on the system board and slide it into the guides. Pr...

Installing Microprocessors 10. Go to “Record the Identification Numbers” on page 162 and Table 14 on page 164, and update the microprocessor information; then, return here. 11. Because you installed a new microprocessor in your server, you must reconfigure your server. Follow the procedure described...

Installing or Replacing the Power Supply Installing or Replacing the Power Supply Your Netfinity server is shipped with a 350-watt power supply that providesredundant power through the use of two internal power modules. If your serverload does not exceed 175 watts, and a problem occurs with one of t...

Connecting External Options Connecting External Options The information in this section supplements the instructions that come with theexternal options (SCSI drives, printers, modems, and other serial and paralleldevices). To connect external options, see the documentation that comes with theoptions...

Connecting External Options Attaching External Options To attach an external option: 1. Turn off the server and all attached devices. 2. Follow the instructions that come with the option and the illustration in “Input/Output Connectors” on page 12 to connect it to the server. Chapter 4. Installing O...

Adding Security Adding Security You can add elements to your server to help to protect the server itself from theftand tampering, and to help to protect the data and programs stored in the serverfrom unauthorized access and use. Installing a U-Bolt and Security Cable You can help to deter unauthoriz...

Completing the Installation Completing the Installation Before you begin Ÿ Complete all the installation procedures for the internal options you havechosen to install. Ÿ Read “Electrical Safety” on page 41. Ÿ If you have a tower model, continue with “Completing the Tower ModelInstallation.” Ÿ If you...

Completing the Installation 2. Replace the bezel, if it was removed. a. Place the bezel tabs .1/ in the slots at the bottom front of the server. b. Press the top of the bezel toward the server front until the bezel clicks into place. 3. Replace the server door, if it was removed. a. Set the door on ...

Completing the Installation Attention:Be sure to maintain a clearance of at least 127 mm (5 inches) on the front andrear of the server to allow for air circulation. 5. Reconnect the cables to the back of the server; then, plug the power cords into properly grounded electrical outlets. 6. If you have...

Completing the Installation Completing the Rack Model Installation 1. Replace the top cover: a. Align the top cover with the top of the server, about 25 mm (1 inch) from the front of the server. b. Hold the cover against the server and slide the cover toward the front of the server until the cover c...

Completing the Installation 4. If you have a modem or fax machine attached to the server, reconnect the telephone line to the wall outlet and the server. 5 CAUTION:Use safe lifting practices when lifting your machine. 5. If you are installing the rack model in the rack for the first time, go to “Ins...

Updating the Server Configuration Updating the Server Configuration When you start your server for the first time after you add or remove an internaloption or an external small computer systems interface (SCSI) device, you mightsee a message telling you the configuration has changed. You might need ...

Serial Port Connectors Serial ports are used to communicate with printers, plotters, external modems,auxiliary terminals, and other computers. Your server provides two serial ports (Aand B), and a special type of serial port (Management Port C, described on thenext page). You can add more serial por...

Management Port C Your server has a dedicated systems management I/O port. This port can be usedto attach a modem that is dedicated to communication with thesystem-management processor. The connector on the back of the server and the pin-number assignments are thesame as for the serial ports. 1 5 6 ...

Parallel Port Connector Parallel ports are used to communicate with printers and other devices, such assome CD-ROM and tape drives. Your server provides one 25-pin, D-shellconnector on the back of the server. 13 1 25 14 This parallel port connector conforms to the Institute of Electrical and Electro...

Video Port Connector The video port is where you can attach a video monitor to your Netfinity 5000server. Your server provides a 15-pin video port connector. 1 5 11 15 6 10 Table 6 shows the pin-number assignments for the video port connector. Table 6. Video Port Connector Pin-Number Assignments Pin...

Keyboard and Mouse Connectors Your server provides one keyboard port and one auxiliary-device port. An auxiliarydevice can be a mouse or other pointing device. 6 4 2 1 3 5 Table 7 shows the pin-number assignments for the keyboard and auxiliary-deviceport connectors. Table 7. Keyboard and Auxiliary-D...

Universal Serial Bus Ports The universal serial bus (USB) is an emerging serial interface standard fortelephony and multimedia devices. Each USB port is a single connector fordevices that previously used serial, parallel, keyboard, mouse, and game ports.USB technology uses Plug and Play technology t...

Ethernet Connector The system board in your Netfinity 5000 server contains an Ethernet controller. The controller has an external RJ-45 connector on the rear of the server that is usedwith a category 3, 4, or 5 twisted-pair cable. The connector enables an Ethernetnetwork to attach to the internal tr...

Installing the Server in a Rack Enclosure. Chapter 5. Installing a Server in a Rack Enclosure This chapter provides instructions for installing a Netfinity 5000 server rack model ina server rack enclosure. Ÿ If you have a rack model, your server comes with the necessary rack mountinghardware. Review...

Before You Begin Before You Begin Ÿ You will need the following items: – Flat-blade screwdriver – 8-inch adjustable wrench or pliers – Tape – Pencil Some of the installation procedures require two people. Ÿ Before you begin to install your server in the rack enclosure, review the safetyand handling ...

Installing the Rack Model in a Rack Enclosure Installing the Rack Model in a Rack Enclosure During this procedure, you must install parts on the rack enclosure and the server.This process can be divided into three parts: Ÿ Preparing the server Ÿ Preparing the rack enclosure Ÿ Installing the server i...

Installing the Rack Model in a Rack Enclosure To prepare the Netfinity 5000 server for installation in a rack enclosure: 1. Attach the cable-arm bracket to the rear of the server. a. Remove the two screws at the left of the primary power supply. b. Align the cable-arm bracket with the screw holes, k...

Installing the Rack Model in a Rack Enclosure Preparing the Rack Enclosure In this section, you will use the following parts: Ÿ Two slide bracket assemblies Ÿ Two slide rails (fitted to system unit) Ÿ One cable-management arm Ÿ Ten long screws (M6 by 16 mm) Ÿ Ten cage nuts Ÿ Installation template At...

Installing the Rack Model in a Rack Enclosure b. From the front of the rack enclosure, insert two long screws through the slide bracket and mounting rail. Press the slide bracket until it is flush withthe outer edge of the mounting rail; then, tighten the screws. c. Attach the slide bracket to the l...

Installing the Rack Model in a Rack Enclosure 4. Attach the slide rail to the right side of the rack enclosure. a. Extend the outer slide rail until the slide bracket is flush against the outside of the right front mounting rail. Align the slide bracket with the cage nutson the mounting rail. b. Fro...

Installing the Rack Model in a Rack Enclosure b. From the rear of the rack enclosure, insert a long screw through the holes in the cable-management arm mounting panel and cage nut; then, tightenthe screws. Notes: 1) You can choose to wait to attach the cable-management arm to the rack until after yo...

Installing the Rack Model in a Rack Enclosure Installing the Server in the Rack Enclosure In this section, you will use the following parts: Ÿ Four long screws (M6 by 16 mm) Ÿ Two cage nuts Ÿ One cable-management arm Ÿ Cable ties To install the server into the rack enclosure: 1. If you have not done...

Installing the Rack Model in a Rack Enclosure 5. Attach the cable-management arm to the cable-arm bracket, using two long (M6 by 16 mm) screws. 6. If you have not done so already, attach the cable-management arm to the rack as described in steps 5a on page 100 and 5b on page 101. 7. Attach the monit...

Removing the Rack Model from a Rack Enclosure 9. Secure the rack model in the rack enclosure. a. Slide the rack model into the rack enclosure. b. Secure the server to both sides of the rack enclosure by inserting a long screw (M6 by 16 mm) through the chassis bracket, mounting rail, and cagenut. 10....

Chapter 6. Solving Problems Server problems can be caused by the hardware, the software, or a user error. Anexample of a user error is pressing the wrong key on the keyboard. You can check the hardware by using the diagnostic test programs and theinformation in this chapter. Note: When you run the d...

Diagnostic Tools Overview Diagnostic Tools Overview The following tools are available to help identify and resolve hardware-relatedproblems: Ÿ LEDs on the system board, power supplies, and Ethernet adapters Ÿ Diagnostic test programs Ÿ Power-on self-test (POST) Ÿ POST beep codes Ÿ Error messages Ÿ T...

Diagnostic Tools Overview Power-On Self-Test (POST) When you turn on the server, it performs a series of tests to check the operation ofserver components and some options. This series of tests is called the power-onself-test, or POST. POST does the following: Ÿ Checks the operation of some basic sys...

Diagnostic Test Programs POST Error Messages and Beep Codes POST error messages and beep codes occur during startup when POST finds aproblem with the hardware or detects a change in the hardware configuration. Formore information, see pages 122 through 124. Diagnostic Error Messages Diagnostic error...

Diagnostic Test Programs Navigating Through the Diagnostic Tests Error messages in the Test Log are stored by diagnostic test session. A diagnostictest session is defined as running one, all, or a selection of tests, one or moretimes. You can use the following keys to maneuver within the test progra...

Diagnostic Test Programs To start the diagnostic tests: 1. Turn on the server and watch the screen. If the system is turned on already, shut down your operating system and restartthe server. 2. When the message Press F2 for Diagnostics appears, press F2. If a power-on password or administrator passw...

POST Messages Power-on Self Test (POST) Messages The following table shows error messages that can appear on the screen during thepower-on self-test (POST). Notes: 1. The actions for some of the messages require you to run the Configuration/Setup Utility. For information about using these programs, ...

POST Beep Codes Power-on Self-Test (POST) Beep Codes The successful completion of POST is indicated by one beep and the appearanceof the first screen of your operating system or application program. More than onebeep indicates that POST detected an error. Beep codes are sounded in a series of beeps....

POST Beep Codes Ensure that: 1. Nothing is resting on the keyboard and pressing a key.2. No key is stuck.3. The keyboard cable is connected correctly to the keyboard and to the correct connector on the server. Running the diagnostic tests can isolate the server component that failed,but you must hav...

POST Beep Codes POST Beep Code Table Beep Code Description 1-1-21-1-31-1-41-2-11-2-21-2-32-1-12-1-22-1-32-1-42-2-12-2-22-2-32-2-42-3-22-3-32-3-42-4-13-1-13-1-23-1-33-1-43-2-13-2-23-2-33-2-43-3-2 Microprocessor register test has failed.CMOS write/read test has failed.BIOS ROM checksum has failed.Prog...

Diagnostic Messages Diagnostic Messages Error messages indicate that a problem exists; they are not intended to be used toidentify a failing part. Troubleshooting and servicing of complex problems indicatedby these error messages should be performed by a trained service technician. Sometimes the fir...

Diagnostic Messages Aborted This result occurs when the user ends the diagnostic testbefore it is complete. Warning This result occurs when a possible problem is reportedduring the diagnostic test, such as when a device that is tobe tested is not installed. Test Specific String This is additional in...

Diagnostic Messages Function: Keyboard Messages (301) Result Test Specific String Failed On system board keyboard test failed. Action: 1. Replace the keyboard.2. If the problem persists, replace the keyboard cable. If the problem persists, have the system serviced. Function: Pointing Device (Mouse) ...

SCSI Messages SCSI Messages The following table lists messages that reflect problems with the SCSI controller ora SCSI device. Note: If your server does not have a hard disk drive, ignore any message that indicates that the BIOS is not installed. SCSI Message Table You will get these messages only w...

Ethernet Controller Messages Ethernet Controller Messages The integrated Ethernet controller might display messages from the following devicedrivers: Ÿ Novell NetWare or IntraNetWare Server ODI Ÿ NDIS Adapter for level 2.01 (OS/2) Ÿ NDIS Adapter for level 4.0 (Windows NT) Ÿ SCO UNIX LLI Novell NetWa...

Ethernet Controller Messages NDIS 4.0 (Windows NT) Driver Messages This section contains the error messages for the NDIS 4.0 drivers. The explanationand recommended action are included with each message. PermaNet(tm) Server: No Secondary Adapter Found. Grouping Mode is disabled. Explanation: The fai...

Troubleshooting Troubleshooting You can use the troubleshooting charts in this section to find solutions to problemsthat have definite symptoms. Note: When a procedure requires you to open the cover of the server, be sure to read “Electrical Safety” on page 41 first. Troubleshooting Charts Look for ...

Troubleshooting Troubleshooting the 10/100 Mbps Ethernet Controller This section provides troubleshooting information for problems that might occur withthe 10/100 Mbps Ethernet controller. Network Connection Problems If the Ethernet controller cannot connect to the network, check the following: Ÿ Ma...

Troubleshooting 10/100 Mbps Ethernet Controller Troubleshooting Chart You can use the following troubleshooting chart to find solutions to 10/100 MbpsEthernet problems that have definite symptoms. Controller Problem Action The server stops runningwhen loading device drivers. The PCI BIOS interrupt s...

Resolving Configuration Conflicts Resolving Configuration Conflicts The Configuration/Setup Utility program program configures only the systemhardware. It does not consider the requirements of the operating system or theapplication programs. For these reasons, memory-address configuration conflictsm...

Identifying Problems Using Status LEDs Identifying Problems Using Status LEDs Your Netfinity 5000 server has LEDs to help you identify problems with someserver components. These LEDs are part of the diagnostics built into the Netfinity5000 server. By following the path of lights, you can quickly ide...

Identifying Problems Using Status LEDs LED Diagnostics The diagnostics built into your Netfinity 5000 server allow you to quickly identify thetype of system error that occurred. When the System Error LED on the informationLED panel is illuminated, use the following information to isolate the problem...

Recovering BIOS Recovering BIOS If your BIOS has become corrupted, such as from a power failure during a flashupdate, you can recover your BIOS using the recovery boot block and a BIOS flashdiskette. Note: You can obtain a BIOS flash diskette from one of the following sources: Ÿ Use the ServerGuide ...

Checking the System for Damage Checking the System for Damage This section provides instructions on what to do if your system might be damaged. After Dropping It Look for loose cables and obvious damage. If any cables are loose, reconnectthem securely. If there is obvious damage to the system, have ...

Replacing the Battery Replacing the Battery IBM has designed this product with your safety in mind. The lithium battery mustbe handled correctly to avoid possible danger. If you replace the battery, you mustadhere to the following instructions and the requirements in the “Lithium BatteryNotice” on p...

Replacing the Battery To replace the battery: 1. Locate the battery on the system board (see “System Board Illustration” on page 168). 2. Remove the battery: a. Use one finger to lift the battery clip over the battery. b. Use one finger to slightly slide the battery toward the front of the server. T...

Server Records and Specifications Chapter 7. Server Records and Specifications Whenever you add options to your server, be sure to update the information in thissection. Accurate, up-to-date records make it easier to add other options and, ifthe need should arise, to report a hardware problem. In ad...

Record the Identification Numbers Record the Identification Numbers Record and retain the following information. Table 12. Server Identification Numbers The server serial number and other identification numbers are located on a label onthe rear of the server. The server serial number is also located...

Installed Device Records Installed Device Records Use the following tables to keep a record of the options installed in or attached toyour system. You can also record your system's default configuration settings.This information can be helpful when you install additional options in your server orif ...

System Board Illustration The following illustrations show some of the system board components. Refer to the label inside thesystem cover for detailed information. System Board LEDs System Board LEDs .1/ Microprocessor 1 error LED (CR1) .2/ Microprocessor 2 error LED (CR5) .3/ Integrated voltage reg...

System Board Connectors 33 34 37 32 35 38 31 36 39 System Board Connectors .1/ Systems management adapter connector(J21) .2/ Fan 2 connector (J6) .3/ System switch block (SW1) .4/ Microprocessor 2 connector (U21) .5/ Reserved (J1) .6/ Microprocessor 1 connector (U2) .7/ Power connector (J3) .8/ Rese...

System Board Switches System Board Switches The following table provides the system switch identifiers and descriptions of theseswitches. The system switch block is identified by key .3/ in the illustration at “System Board Connectors” on page 169. Note: Turn off the server and disconnect the power ...

Bypassing an Unknown Power-on Password Table 18. Switch Settings for Microprocessor Speed 350 MHz 1 2 3 4 5 6 7 8 ON OFF 400 MHz 1 2 3 4 5 6 7 8 ON OFF 450 MHz 1 2 3 4 5 6 7 8 ON OFF Bypassing an Unknown Power-on Password When a power-on password is set, POST does not complete until you enter thepas...

Changing Jumper Positions Changing Jumper Positions The DASD backplane, which is the Netfinity 5000 SCSI backplane, contains two-pinjumper blocks, which are behind the daughterboard (SAF-TE) on the DASDbackplane. Jumper block J4 controls the addressing of the SCSI hard disk drivehot-swap bays. See “...

SCSI Jumpers The option jumper block on the DASD (SCSI) backplane defines the SCSI IDs forhot-swap drives. See the illustration in “DASD Backplane Jumper Block Location”on page 174 for the location of the option jumper block. Table 19 summarizes the settings for the DASD backplane SCSI option jumper...

Glossary This glossary includes terms and definitions from thefollowing publications. The American National Dictionary for Information Systems, ANSI X3.172-1990, copyright 1990 by theAmerican National Standards Institute (ANSI). Copiesmay be purchased from the American NationalStandards Institute, 1...

IBM  Part Number: 01K7717 Printed in U.S.A. September 1998 ð1K7717