HP X555xh - Manual

Product views ● Product front view ● Product back view ● Interface ports ● Control-panel view Product front view 1 2 3 4 5 7 8 9 6 1 Control panel with color touchscreen display (tilts up for easier viewing) 2 Output eject flap 3 Output bin 4 Output bin extension 5 Tray 2 (Main paper tray) 6 On/off ...

Product back view 4 6 7 1 2 5 3 1 Left door (access for clearing jams and the ink collection unit) 2 Tray 1 (multipurpose tray) 3 Cable lock slot 4 Model and serial number label 5 Interface ports 6 Formatter (contains the interface ports) 7 Power connection ENWW Product views 5

Interface ports 1 2 3 1 USB device port accepts a USB cable from a computer (alternative to network and wireless connections). 2 Ethernet port 3 USB host port accepts USB storage devices for Plug and Print 6 Chapter 1 Product introduction ENWW

Product hardware setup and software installation For basic setup instructions, see the Hardware Installation Guide that came with the product. For additional instructions, go to HP support on the Web. In the US, go to www.hp.com/support/ojcolorX555 for HP's all-inclusive help for your product. Outsi...

2 Paper trays ● Understand paper use ● Configure trays for paper type and size ● Load Tray 1 (multi-purpose tray on left side of the product) ● Load Tray 2 or optional Tray 3 For more information: In the US, go to www.hp.com/support/ojcolorX555 . Outside the US, go to www.hp.com/support . Select you...

Configure trays for paper type and size By default, the product pulls paper from Tray 2. If Tray 2 is empty, the product pulls paper from Tray 1, or Tray 3 if it is installed. Configuring a tray on this product changes the speed settings to obtain the best print quality for the type of paper that yo...

Configure a tray by using the control panel You can also configure the trays for type and size without a prompt from the product. 1. From the Home screen on the product control panel, scroll to and touch the Trays button. 2. Touch the line for the tray that you want to configure, and then touch the ...

Load Tray 2 or optional Tray 3 1. Pull the tray out of the product. 2. Slide open the paper length and width guides. 3. Place the paper in the tray and make sure that it is flat at all four corners. Slide the side paper width guides so that they align with the paper- size marking in the bottom of th...

4 Print ● Print tasks (Windows) ● Print tasks (Mac OS X) ● Store print jobs on the product to print later ● Mobile printing ● Print from the USB port For more information: In the US, go to www.hp.com/support/ojcolorX555 . Outside the US, go to www.hp.com/support . Select your country/region. Click T...

Automatically print on both sides (Windows) Use this procedure for products that have an automatic duplexer installed. If the product does not have an automatic duplexer installed, or to print on paper types that the duplexer does not support, you can print on both sides manually. 1. From the softwa...

Select the paper type (Windows) 1. From the software program, select the Print option. 2. Select the product from the list of printers, and then click or tap the Properties or Preferences button to open the print driver. NOTE: The name of the button varies for different software programs. 3. Click o...

Mobile printing HP offers multiple Mobile and ePrint solutions to enable wireless printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. To determine the best choice, go to www.hp.com/go/ LaserJetMobilePrinting (English only). ● HP Wireless Direct and NFC Printing ● HP ...

● Network Settings ● Wireless Menu ● Wireless Direct ● SSID 3. Touch the SSID name area. 4. Use the keyboard to change the name. 5. Touch OK . HP ePrint via email Use HP ePrint to print documents by sending them as an email attachment to the product's email address from any email enabled device. NOT...

● Windows: After installing the software, open the Print option from within your application, and then select HP ePrint from the installed printers list. Click the Properties button to configure print options. ● Mac: After installing the software, select File , Print , and then select the arrow next...

Print from the USB port This product features easy-access USB printing, so you can quickly print files without sending them from a computer. The product accepts standard USB flash drives in the USB port on the front of the product. You can print the following types of files: ● .pdf ● .prn ● .pcl ● ....

5 Manage the product ● Configure IP network settings ● HP Embedded Web Server ● HP Utility for Mac OS X ● HP Web Jetadmin ● Economy settings ● Product security features ● Software and firmware updates For more information: In the US, go to www.hp.com/support/ojcolorX555 . Outside the US, go to www.h...

Configure IP network settings ● Printer sharing disclaimer ● View or change network settings ● Rename the product on a network ● Manually configure IPv4 TCP/IP parameters from the control panel ● Manually configure IPv6 TCP/IP parameters from the control panel Printer sharing disclaimer HP does not ...

3. On the Device Information page, the default product name is in the Device Name field. You can change this name to uniquely identify this product. NOTE: Completing the other fields on this page is optional. 4. Click the Apply button to save the changes. Manually configure IPv4 TCP/IP parameters fr...

HP Embedded Web Server ● How to access the HP Embedded Web Server (EWS) ● HP Embedded Web Server features Use the HP Embedded Web Server to manage printing functions from a computer instead of the product control panel. ● View product status information ● Determine the remaining life for all supplie...

● Scan/Digital Send tab (MFP models only) ● Fax tab (MFP models only) ● Troubleshooting tab ● Security tab ● HP Web Services tab ● Networking tab ● Other Links list Information tab Table 5-1 HP Embedded Web Server Information tab Menu Description Device Status Shows the product status and shows the ...

Table 5-2 HP Embedded Web Server General tab (continued) Menu Description Control Panel Administration Menu Shows the menu structure of the Administration menu on the control panel. NOTE: Configure settings on this screen, or the HP Embedded Web Server provides more advanced configuration options th...

Table 5-4 HP Embedded Web Server Scan/Digital Send tab (continued) Menu Description OXPd: Workflow Use third-party workflow tools. Digital Sending Software Setup Configure settings related to using optional Digital Sending software. Fax tab (MFP models only) Table 5-5 HP Embedded Web Server Fax tab ...

Security tab Table 5-7 HP Embedded Web Server Security tab Menu Description General Security Settings for general security, including the following: ● Configure an administrator password to restrict access to certain features on the product. ● Set PJL password for processing PJL commands. ● Set file...

Other Links list NOTE: Configure which links display in the Other Links list by using the Edit Other Links menu on the General tab. The following are the default links. Table 5-10 HP Embedded Web Server Other Links list Menu Description Product Support Connect to the support site for the product to ...

HP Utility for Mac OS X Use the HP Utility for Mac OS X to check product status or to view or change product settings from your computer. You can use the HP Utility when the product is connected with a USB cable or is connected to a TCP/IP-based network. Open HP Utility From the Finder, click Applic...

HP Web Jetadmin HP Web Jetadmin is an award-winning, industry-leading tool for efficiently managing a wide variety of networked HP products, including printers, multifunction products, and digital senders. This single solution allows you to remotely install, monitor, maintain, troubleshoot, and secu...

Economy settings ● Optimize speed or energy usage ● Set Sleep mode ● Set the Sleep Schedule Optimize speed or energy usage The product has four incremental settings to optimize for speed or energy usage. 1. From the Home screen on the product control panel, scroll to and touch the Administration but...

Product security features ● Security statements ● IP Security ● Sign in to the product ● Assign a system password ● Encryption support: HP High Performance Secure Hard Disks ● Lock the formatter Security statements The product supports security standards and recommended protocols that help you keep ...

b. Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on the product control panel. Press the Enter key on the computer keyboard. The EWS opens. 2. Click the Security tab. 3. Open the General Security menu. 4. In the Username field, enter the name to...

Software and firmware updates HP regularly updates features that are available in the product firmware. To take advantage of the most current features, update the product firmware. Download the most recent firmware update file from the Web: In the US, go to www.hp.com/support/ojcolorX555 . Click Dri...

6 Solve general problems ● Restore factory-set defaults ● Control panel help system ● A “Cartridge is low” or “Cartridge is very low” message displays on the product control panel ● Product does not pick up paper or misfeeds ● Clear jams ● Improve print quality ● Solve wired network problems For mor...

Restore factory-set defaults 1. From the Home screen on the product control panel, scroll to and touch the Administration button. 2. Open the following menus: ● General Settings ● Restore Factory Settings 3. A verification message advises that completing the reset function might result in loss of da...

Control panel help system The product has a built-in Help system that explains how to use each screen. To open the Help system, touch the Help button in the upper-right corner of the screen. For some screens, the Help opens to a global menu where you can search for specific topics. You can browse th...

A “Cartridge is low” or “Cartridge is very low” message displays on the product control panel Cartridge is low : The product indicates when an ink cartridge level is low. Actual ink cartridge life remaining may vary. Consider having a replacement available to install when print quality is no longer ...

Order supplies Order supplies and paper www.hp.com/go/suresupply Order through service or support providers Contact an HP-authorized service or support provider. Order using the HP Embedded Web Server (EWS) To access, in a supported Web browser on your computer, enter the product IP address or host ...

Product does not pick up paper or misfeeds ● The product does not pick up paper ● The product picks up multiple sheets of paper ● The document feeder jams, skews, or picks up multiple sheets of paper The product does not pick up paper If the product does not pick up paper from the tray, try these so...

Clear jams Auto-navigation for clearing jams The auto-navigation feature assists you in clearing jams by providing step-by-step instructions on the control panel. When you complete a step, the product displays instructions for the next step until you have completed all steps in the procedure. Experi...

Clear jams in the output bin 1. Look for jammed paper in the output bin area. 2. Remove any visible media. NOTE: If the sheet tears, make sure that all fragments are removed before resuming printing. 3. Open and then close the left door to clear the message. ENWW Clear jams 69

Clear jams in the left door 1. Open the left door. 2. Gently remove any visible paper from the rollers and delivery area. NOTE: If the sheet tears, make sure that all fragments are removed before you resume printing. Do not use sharp objects to remove fragments. 3. Close the left door. ENWW Clear ja...

Clear jams in the ink collection unit area 1. Open the left door. 2. If you can see the trailing edge of the sheet, remove the sheet from the product. 3. If the paper is not visible or accessible, remove the ink collection unit by pulling it out with both hands. Set the unit aside, upright, on a pie...

Clear jams in Tray 2 1. Open Tray 2 by pulling it out and releasing the latch at the rear left of the tray. 2. Remove the jammed sheet by pulling it to the right and then out of the product. 3. Close Tray 2. NOTE: To close the tray, push in the middle or with even pressure on both sides. Avoid pushi...

Clear jams in optional Tray 3 1. Open Tray 3. 3 2. Remove the jammed sheet by pulling it to the right and then out of the product. 3 78 Chapter 6 Solve general problems ENWW

Improve print quality If the product is having print-quality problems, try the following solutions in the order presented to resolve the issue. ● Print from a different software program ● Check the paper-type setting for the print job ● Check ink cartridge status ● Clean the product ● Visually inspe...

3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then click the Finishing menu. 4. Select a type from the Media Type drop-down list. 5. Click the Print button. Check ink cartridge status Follow these steps to check the estimated life remaining ...

1. From the Home screen on the product control panel, scroll to and touch the Device Maintenance button. 2. Touch Calibration/Cleaning , and then touch Print Cleaning Page to print the page. 3. The cleaning process can take several minutes. When it is finished, discard the printed page. Clean the pr...

● Always use a paper type and weight that this product supports. ● Use paper that is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, staples, and curled or bent edges. ● Use paper that has not been previously printed on. ● Use paper that does not contai...

Follow these steps to resolve print print-quality problems such as misaligned color, colored shadows, blurry graphics, or other print-quality issues. 1. From the Home screen on the product control panel, scroll to and touch the Device Maintenance button. 2. Open the following menus: ● Calibration/Cl...

● None : No color theme is used. ● Custom Profile : Select this option to use a custom input profile to accurately control color output (for example, to emulate a specific HP Color LaserJet product). Download custom profiles from www.hp.com . 6. Click the OK button to close the Document Properties d...

Solve wired network problems Check the following items to verify that the product is communicating with the network. Before beginning, print a configuration page from the product control panel and locate the product IP address that is listed on this page. ● Poor physical connection ● The computer is...

a. Open a command-line prompt on your computer. For Windows, click Start , click Run , type cmd , and then press Enter . b. Type ping followed by the IP address for your product. For Mac OS X, open the Network Utility, and then supply the IP address in the correct field in the Ping pane. c. If the w...

Index A accessories ordering 20 AirPrint 38 B bin, output jams, clearing 69 bins, output locating 4 Bonjour identifying 45 browser requirements HP embedded Web Server 45 C calibrate colors 83 cartridges replacing 21 change ink cartridge 21 cleaning ink smears 82 paper path 81 printhead 82 color opti...