Page 3 - Installing the Autoloader 7; contents
hp StorageWorks vs80 1/8 autoloader 3 Notice 2Typographical Conventions and Terms 2In This Manual 2Revision History 2Updates 2 1 Installing the Autoloader 7 Chapter Overview 7Installation Overview 8Understanding Autoloader Features 9 SCSI Requirements 9Product Overview 10 Choosing a Location 12Unpac...
Page 4 - Autoloader Administration 39
4 hp StorageWorks vs80 1/8 autoloader Importing Cartridges 30Exporting Cartridges 31Loading Cartridges 32Unloading Cartridges 33Write-Protecting Cartridges 34Maintaining Cartridges 35 Cleaning the Tape Drive 36Creating an Inventory of Cartridges 38 3 Autoloader Administration 39 Chapter Overview 39C...
Page 5 - Customer Support 77
hp StorageWorks vs80 1/8 autoloader 5 Autoloader Specifications 72Environmental Specifications 73Tape Drive Specifications 74Media Specifications 75 B Customer Support 77 Appendix Overview 77Registering Your Product 78Service Options 79 SupportPacks 79 Contacting HP Customer Support 80 Information N...
Page 7 - Installing the Autoloader; Chapter Overview
Chapter 1 Installing the Autoloader 7 Installing the Autoloader Chapter Overview This chapter describes the following: ■ Installation Overview on page 8 ■ Understanding Autoloader Features on page 9 ■ Choosing a Location on page 12 ■ Unpacking the Autoloader on page 13 ■ Identifying Product Componen...
Page 8 - Installation Overview
8 Installing the Autoloader Chapter 1 Installation Overview Installing the autoloader consists of the following steps, which are explained in more detail later in this chapter:1. Choose a location for the autoloader ( page 12 ). 2. Unpack and check the autoloader for shipping damage ( page 13 ). 3. ...
Page 9 - Understanding Autoloader Features; SCSI Requirements
Chapter 1 Installing the Autoloader 9 Understanding Autoloader Features The autoloader is a SCSI-2 Low-Voltage Differential (LVD) data storage device that incorporates a Benchmark Storage Innovations DLT vs80 tape drive and eight tape slots. The autoloader operates as a single SCSI device with two L...
Page 10 - Product Overview
10 Installing the Autoloader Chapter 1 Product Overview Figure 1 Front Panel Controls 1 Power switch (recessed) 2 Mailslot 3 Front panel LEDs 4 Front panel LCD screen 5 Control keys
Page 12 - Choosing a Location
12 Installing the Autoloader Chapter 1 Choosing a Location Choose a location that meets the following criteria (see Technical Specifications on page 71 for more information on specifications): Table 1 Location Criteria Standalone requirements Select a location that is flat, sturdy, level, and close ...
Page 13 - Unpacking the Autoloader
Chapter 1 Installing the Autoloader 13 Unpacking the Autoloader Before you begin, clear a desk or table so that you can unpack the autoloader. You also need to select an open 2U computer rack location or choose a desktop location near the server that is to be the host for the autoloader. Caution If ...
Page 14 - Identifying Product Components
14 Installing the Autoloader Chapter 1 Identifying Product Components Accessories Figure 3 Accessories 1 SCSI Cable 2 SCSI Terminator 3 Power Cable 4 ISV and Regulatory Information 5 Getting Started Poster 6 CD containing localized versions of this manual
Page 16 - Installing the Autoloader into a Rack
16 Installing the Autoloader Chapter 1 Installing the Autoloader into a Rack The autoloader fits all standard 19-inch racks, taking up 2U of space. To install the autoloader into a rack, you will need to install the mounting brackets on both sides of the autoloader and the rails in the selected rack...
Page 19 - Connecting the SCSI and Power Cables
Chapter 1 Installing the Autoloader 19 Connecting the SCSI and Power Cables To connect the SCSI and power cables to the autoloader, follow these steps:1. Shut down and turn off the selected server. Turn off all attached accessory devices, such as printers and other SCSI devices. Remove the power cab...
Page 21 - Preparing the Host and Verifying the Connection
Chapter 1 Installing the Autoloader 21 Preparing the Host and Verifying the Connection If necessary, install a SCSI host adapter, software, and compatible driver(s). Refer to the manuals for the host computer and SCSI host adapter for detailed instructions. In addition, follow these general guidelin...
Page 23 - Operating the Autoloader
Chapter 2 Operating the Autoloader 23 Operating the Autoloader Chapter Overview This chapter describes the following: ■ Operator’s Panel Overview on page 24 ■ Understanding the Menu Structure on page 28 ■ Using Cartridges on page 29 ■ Cleaning the Tape Drive on page 36 ■ Creating an Inventory of Car...
Page 24 - Operator’s Panel Overview
24 Operating the Autoloader Chapter 2 Operator’s Panel Overview The Operator's Panel consists of four LEDs, four buttons, and a 2-line by 16- character LCD screen. The Operator's Panel provides everything you need to monitor autoloader status and to control all of its functions.The display defaults ...
Page 26 - LED Indicators
26 Operating the Autoloader Chapter 2 LED Indicators The Operator's Panel includes four LED indicators that provide a variety of information as detailed in the following table: Table 2 LEDs LED Color Description Ready/Activity Green Illuminated when power is on. Blinking whenever there is tape drive...
Page 27 - Operator’s Panel Control Buttons
Chapter 2 Operating the Autoloader 27 Operator’s Panel Control Buttons The Operator’s Panel includes four buttons that provide access to all operations and information menus. Table 3 Control Buttons Button Description [Cancel] Cancels the current menu option and returns to the previous menu level or...
Page 28 - Understanding the Menu Structure
28 Operating the Autoloader Chapter 2 Understanding the Menu Structure Figure 11 Operator’s Panel Menu Structure
Page 29 - Using Cartridges
Chapter 2 Operating the Autoloader 29 Using Cartridges Before you use the autoloader, make sure you observe these general rules: ■ Use only DLTtape IV cartridges. The tape drive in the autoloader can read, but not write DLTtape IV cartridges that are written in the DLT 4000 format. You can order tap...
Page 30 - Importing Cartridges
30 Operating the Autoloader Chapter 2 Importing Cartridges Caution Performing an import or export of media during a data backup may result in adverse results, which could include backup failure or other errors. This option forces the autoloader to import a cartridge into a specific empty slot on the...
Page 31 - Exporting Cartridges
Chapter 2 Operating the Autoloader 31 Figure 12 Importing a Cartridge Exporting Cartridges Caution Performing an import or export of media during a data backup may result in adverse results, which could include backup failure or other errors. This option moves a cartridge from a specific slot to the...
Page 32 - Loading Cartridges
32 Operating the Autoloader Chapter 2 Figure 13 Exporting a Cartridge Loading Cartridges This option loads a cartridge from the autoloader carousel into the tape drive. To use this option, follow these steps:1. From the Home Screen or main menu, press the [+] or [-] button until Commands appears on ...
Page 33 - Unloading Cartridges
Chapter 2 Operating the Autoloader 33 Unloading Cartridges This option unloads the cartridge from the tape drive into its original slot. To use this option, follow these steps:1. From the Home Screen or main menu, press the [+] or [-] button until Commands appears on the top line of the LCD screen. ...
Page 34 - Write-Protecting Cartridges; Write Enabled
34 Operating the Autoloader Chapter 2 Write-Protecting Cartridges All cartridges have a write-protect switch to prevent accidental erasure of data. Before loading a cartridge into the autoloader, make sure the write-protect switch on the front of the cartridge is positioned as desired: ■ Slide the s...
Page 35 - Maintaining Cartridges
Chapter 2 Operating the Autoloader 35 Maintaining Cartridges To ensure the longest possible life for all of your DLTtape IV cartridges, follow these guidelines: ■ Do not drop or strike a cartridge. Excessive shock can displace the tape leader, making the cartridge unusable and possibly damaging the ...
Page 36 - Cleaning the Tape Drive
36 Operating the Autoloader Chapter 2 Cleaning the Tape Drive When the Clean Drive LED is on, the autoloader's tape drive needs to be cleaned. An illuminated Media Attention LED or an exclamation point (!) in the inventory display may also indicate that the tape drive needs to be cleaned. Cleaning t...
Page 38 - Creating an Inventory of Cartridges
38 Operating the Autoloader Chapter 2 Creating an Inventory of Cartridges This option will build a new inventory of cartridges in the autoloader. To use this option, follow these steps:1. From the Home Screen or main menu, press the [+] or [-] button until Commands appears on the top line of the LCD...
Page 39 - Autoloader Administration
Chapter 3 Autoloader Administration 39 Autoloader Administration Chapter Overview This chapter describes the following: ■ Configuring the Autoloader on page 40 ■ Updating Firmware on page 45 ■ Running the Autoloader System Test on page 48 ■ Retrieving Information About the Autoloader on page 49 3
Page 40 - Configuring the Autoloader; Resetting the Autoloader
40 Autoloader Administration Chapter 3 Configuring the Autoloader The Configuration menu provides access to the following autoloader configuration options: ■ Resetting the autoloader ■ Setting SCSI IDs ■ Setting autoloader mode to Circular/Autoload ■ Updating firmware To access the Configuration men...
Page 41 - Changing the SCSI ID
Chapter 3 Autoloader Administration 41 Changing the SCSI ID This option changes the SCSI ID the autoloader uses. The autoloader operates as a single SCSI device with two Logical Unit Numbers (LUNs): one LUN (0) is for the tape drive, and the other (1) is for the autoloader robotics.The default SCSI ...
Page 42 - Setting the Autoloader Operating Mode; Random Mode; Sequential Mode
42 Autoloader Administration Chapter 3 Setting the Autoloader Operating Mode The autoloader operating mode is determined by whether or not you are using backup software that can control the autoloader robotics. If you are using such software, then the autoloader operates in Random mode. If you are n...
Page 45 - Updating Firmware; Using HP Library & Tape Tools
Chapter 3 Autoloader Administration 45 Updating Firmware Caution Do not power cycle or reset the autoloader during the upgrade process. Doing so could cause the autoloader to become inoperable. Using HP Library & Tape Tools You can download autoloader and drive firmware using the HP Library &...
Page 46 - Using a Firmware Upgrade Tape
46 Autoloader Administration Chapter 3 Using a Firmware Upgrade Tape Note The preferred method to update firmware is by using HP Library & Tape Tools (see Using HP Library & Tape Tools on page 45). A firmware upgrade tape can only be obtained by an HP service representative. This option perf...
Page 48 - Running the Autoloader System Test
48 Autoloader Administration Chapter 3 Running the Autoloader System Test Caution Running the system test for extended periods of time will reduce the life of your autoloader. To maximize product life, use only when necessary. The System Test option cycles the autoloader through the process of loadi...
Page 49 - Retrieving Information About the Autoloader; Cycle Count; View Event Log
Chapter 3 Autoloader Administration 49 Retrieving Information About the Autoloader The Information menu provides access to information about the autoloader, including the cycle count, error log, and firmware revision. Cycle Count This option displays the total system cycle count, incrementing each t...
Page 50 - Firmware Revision
50 Autoloader Administration Chapter 3 Note Errors will show as “X X YY”. “YY” represents the specific error code, and “X X” represents non pertinent address codes. Additionally, errors range from 0 to -63, where 0 is the newest error and -63 is the oldest. Firmware Revision This option displays the...
Page 51 - Diagnostics and
Chapter 4 Diagnostics and Troubleshooting 51 Diagnostics and Troubleshooting Chapter Overview This chapter describes the following: ■ Using HP Library & Tape Tools to Diagnose Problems on page 52 ■ Troubleshooting Installation Problems on page 53 ■ Troubleshooting Common Problems on page 55 ■ Au...
Page 52 - Using HP Library & Tape Tools to Diagnose Problems
52 Diagnostics and Troubleshooting Chapter 4 Using HP Library & Tape Tools to Diagnose Problems With HP Library & Tape Tools installed on the host server, you can do the following: ■ Identify all SCSI devices connected to your system. ■ View detailed configuration, identification, inventory,...
Page 53 - Troubleshooting Installation Problems
Chapter 4 Diagnostics and Troubleshooting 53 Troubleshooting Installation Problems Problems encountered during the installation of the autoloader are usually caused by improper SCSI bus configuration, application software configuration errors, or by an incorrectly configured operating system. If the...
Page 55 - Troubleshooting Common Problems
Chapter 4 Diagnostics and Troubleshooting 55 Troubleshooting Common Problems This section includes information on troubleshooting common autoloader problems. If these procedures fail, contact your service representative for further assistance. Table 4 Troubleshooting Table Problem Solution Power Aut...
Page 66 - Autoloader Error Codes
66 Diagnostics and Troubleshooting Chapter 4 Autoloader Error Codes If an error occurs during operation of the autoloader, the autoloader stops the current operation and displays an error code on the top line of the LCD screen. Unless otherwise noted in Table 5 , attempt to resolve the error by cycl...
Page 71 - Technical Specifications; Appendix Overview
Appendix A Appendix Overview 71 Technical Specifications Appendix Overview This appendix describes the following: ■ Autoloader Specifications on page 72 ■ Environmental Specifications on page 73 ■ Tape Drive Specifications on page 74 ■ Media Specifications on page 75 A
Page 72 - Autoloader Specifications
72 Autoloader Specifications Appendix A Autoloader Specifications Table 6 Autoloader Specifications Characteristic Specification Height PackagedUnpackaged 205 mm (8.0 in)84 mm (3.34 in) Width PackagedUnpackaged 600 mm (23.6 in)419 mm (16.5 in) Depth PackagedUnpackaged 743 mm (29.2 in)610 mm (24 in) ...
Page 73 - Environmental Specifications
Appendix A Environmental Specifications 73 Environmental Specifications Table 7 Environmental Specifications Characteristic Specification Temperature/humidity Operating 10º to 35º C Non-operating -40º to 60º C Recommended operating temperature 20º to 30º C Temperature shock immunity - maximum rate o...
Page 74 - Tape Drive Specifications
74 Tape Drive Specifications Appendix A Tape Drive Specifications Table 8 DLT vs80 Drive Specifications Description DLT1 (vs80) Read/write transfer rate: maximum sustained (DLT Type IV media) Non-compressed mode: 3.0 MB/secondCompressed (2:1 typical): 6.0 MB/second Burst transfer rate 16 MB/second A...
Page 75 - Media Specifications
Appendix A Media Specifications 75 Media Specifications Table 9 Media Specifications Characteristic DLT Type IV Media DLT1 formatted capacity 40 GB (non-compressed80 GB (2:1 typical compression) Basic description 0.5 inch (metal particle) Tape length 557 meters (1828 feet) Cartridge dimensions 10.4 ...
Page 77 - Customer Support
Appendix B Appendix Overview 77 Customer Support Appendix Overview This appendix describes the following: ■ Registering Your Product on page 78 ■ Service Options on page 79 ■ Contacting HP Customer Support on page 80 ■ Warranty Information on page 85 B
Page 78 - Registering Your Product
78 Registering Your Product Appendix B Registering Your Product Registering your product ensures fast and easy access to Hewlett-Packard Customer Support. ■ On our web site: http://www.register.hp.com HP Customers who register join a select group who register to receive: ■ Technical support updates ...
Page 79 - Service Options; SupportPacks
Appendix B Service Options 79 Service Options HP service options upgrade the warranty on your tape autoloader. A wide range of warranty options are available to meet your business uptime needs. SupportPacks SupportPacks are available within 180 days of your purchase. If you choose to purchase one, y...
Page 80 - Contacting HP Customer Support; Information Needed for Support
80 Contacting HP Customer Support Appendix B Contacting HP Customer Support If your autoloader fails during the warranty period and the suggestions in the documentation do not solve the problem, you can receive support by doing the following: ■ Access HP Support on the World Wide Web at http://www.h...
Page 81 - Backup Software Support; North and South America
Appendix B Contacting HP Customer Support 81 Backup Software Support While the autoloader product itself is supported by Hewlett-Packard, all software products are supported by individual software vendors. When contacting the software vendor for support, you will need the following information: ■ Yo...
Page 82 - European Customer Support Centers
82 Contacting HP Customer Support Appendix B ■ United States (970) 635-1500; Monday - Friday, 7 am - 5pm Mountain Time ■ Venezuela 800 47 888 (Caracas 207 8488) European Customer Support Centers Monday - Friday, 8:30 - 18:00 (C.E.T) Note For the latest list of phone numbers for HP Customer Support, ...
Page 83 - Asia Pacific Customer Support Centers
Appendix B Contacting HP Customer Support 83 ■ Netherlands + 31 (0) 20 606 8751 ■ Norway + 47 22 11 6299 ■ Portugal + 351 (0)1 318 00 65 ■ Spain + 34 902 321 123 ■ Sweden + 46 (0) 8 619 2170 ■ Switzerland + 41 (0) 848 80 11 11 ■ Turkey + 90 212 224 59 25 ■ United Kingdom + 44 (0) 171 512 52 02 Asia ...
Page 84 - Elsewhere
84 Contacting HP Customer Support Appendix B ■ Korea + 82 2 3270 0700 ■ Outside Seoul 080 999 0700 ■ Malaysia + 60 3 295 2566 ■ New Zealand + 64 9 356 6640 ■ Penang 1 300 88 00 28 ■ Philippines + 63 2 867 3551 ■ Singapore + 65 272 5300 ■ Taiwan + 886 2 717 0055 ■ Thailand + 66 2 661 4000 ■ Vietnam +...
Page 85 - Warranty Information
Appendix B Warranty Information 85 Warranty Information HP Products: HP StorageWorks vs80 1/8 AutoloaderDuration of limited warranty: One year 1. HP warrants HP hardware, accessories, and supplies against defects in materials and workmanship for the period specified above. If Hewlett- Packard receiv...
Page 87 - index
87 A accessories 14 altitude specifications 73 Asia-Pacific telephone support 83 autoloader registration 78 autoloader accessories 14 autoloader installation 8 autoloader reset 40 autoloader test 48 B back panel 11 backup software SCSI host adapter support 21 bulk erasing 29 , 56 C cable connection ...