Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only ona hard, flat surface. Do not allow another hard surface, such as an adjoining o...
Page 5 - Table of contents
Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ........................................................................................
Page 9 - Product description
1 Product description Category Description Product Name HP EliteBook 8560w Mobile Workstation Processors Intel® Core™i7 processors i7-2860QM, 2.50GHz (Turbo up to 3.60GHz), quad-core processor, 8MBL3 Cache, 8 threads, 45W i7-2820QM, 2.30GHz (Turbo up to 3.40GHz), quad-core processor, 8MBL3 Cache, 8 ...
Page 15 - External component identification; TouchPad
2 External component identification Top TouchPad Component Description (1) Left pointing stick button Functions like the left button on an external mouse. (2) Center pointing stick button Functions like the center button on an external mouse. (3) Pointing stick Moves the pointer and selects or activ...
Page 16 - Lights
Lights Component Description (1) TouchPad on/off light ● Off: The TouchPad is on. ● Amber: The TouchPad is off. (2) Caps lock light On: Caps lock is on. (3) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (4) Num loc...
Page 17 - Buttons and fingerprint reader
Buttons and fingerprint reader Component Description (1) TouchPad on/off button Turns the TouchPad on and off. (2) Power button ● When the computer is off, press the button to turn onthe computer. ● When the computer is on, press the button briefly toinitiate Sleep. ● When the computer is in the Sle...
Page 19 - Keys
Keys Component Description (1) esc key Displays system information when pressed in combinationwith the fn key. (2) Function keys Execute frequently used system functions when pressed incombination with the fn key. (3) fn key Executes frequently used system functions when pressedin combination with a...
Page 20 - Front
Front Component Description (1) Wireless light ● White: An integrated wireless device, such as a wirelesslocal area network (WLAN) device and/or a Bluetooth®device, is on. ● Amber: All wireless devices are off. (2) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state....
Page 21 - Right
Right Component Description (1) Audio-out (headphone) jack Produces sound when connected to optional poweredstereo speakers, headphones, ear buds, a headset, ortelevision audio. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or aheadset. For ...
Page 22 - Left
Left Component Description (1) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from beingmishandled or stolen. (2) RJ-45 (network) jack Connects a network cable. (3) Vents (2) Ena...
Page 23 - Display
Display Component Description (1) Internal display switch Turns off the display or initiates Sleep if the display is closedwhile the power is on. NOTE: The display switch is not visible from the outside of the computer. (2) WLAN antennas (3)* Send and receive wireless signals to communicate with wir...
Page 24 - Rear
Rear Component Description (1) RJ-11 (modem) jack (select models only) Connects a modem cable. (2) Power connector Connects an AC adapter. 16 Chapter 2 External component identification
Page 25 - Bottom
Bottom Component Description (1) Battery bay Holds the battery. (2) SIM slot Supports a wireless subscriber identity module (SIM). TheSIM slot is located inside the battery bay. (3) Battery release latch Releases the battery from the battery bay. (4) Accessory battery connector Connects an optional ...
Page 27 - Illustrated parts catalog; Service tag
3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and modeldescription provided on the service tag. ● Product name (1) . This is the product name affixed to the front of the computer. ● Serial number (2) . This alphanumeric iden...
Page 28 - Computer major components
Computer major components 20 Chapter 3 Illustrated parts catalog
Page 40 - Miscellaneous parts
Item Description Spare part number Blu-ray Disc ROM DVD±RW SuperMulti DL Combo Drive 653021-001 (4) Optical drive bracket 652688-001 Upgrade bay bezel (not illustrated) 660578-001 Miscellaneous parts Description Spare part number AC adapters 200-W AC adapter 645154-001 120-W AC adapter 645156-001 15...
Page 50 - Removal and replacement procedures; Preliminary replacement requirements; Tools required; Service considerations; Plastic parts
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 and P1 screwdrivers ● Torx 9 screwdriver Service considerations The following section...
Page 52 - Grounding guidelines; Electrostatic discharge damage
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structuredetermine the degree of sensitivity. Networks built into many integrated circuits provide someprotection, but in many cases, ESD contains enough pow...
Page 55 - Component replacement procedures
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 95 screws and screw locks, in 15 different sizes, that must be removed,replaced, or loosened when servicing the computer. Make special note of each screw and screw locksize and location du...
Page 56 - Battery
Battery Description Spare part number 8-cell, 83-Wh Li-ion battery 632427-001 8-cell, 75-Wh Li-ion battery 632425-001 9-cell, 73-Wh Li-ion extended life battery 634089-001 9-cell, 100-Wh Li-ion ultra-capacity extended life battery 634087-001 Before disassembling the computer, follow these steps: 1. ...
Page 57 - SIM
SIM NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer. Be sure that the SIM is reinserted in the SIM slot after reassembling the computer. Before removing the SIM, follow these steps: 1. Shut down the computer. If you are unsure whether the comput...
Page 59 - Expansion memory modules
Expansion memory modules NOTE: Expansion memory slots are located in a compartment on the bottom of the computer. A computer having a system board with spare part number 652637-001, 656213-002, 684318-001, or684320-001 has two memory module slots, which are called primary memory slots in this MSG.Wh...
Page 62 - WLAN module
WLAN module CAUTION: The WLAN module and the WWAN module are not interchangeable. Description Spare part number Atheros 802.11 3x3 a/g/n WiFI Adapter 630435-001 Intel Centrino Ultimate-N 6300 802.11 3x3 a/g/n WiFi Adapter 572511-001 Intel Centrino Advanced N 6205, 2x2 a/b/g/n WiFi Adapter 631954-001...
Page 64 - WWAN module
WWAN module CAUTION: The WWAN module and the WLAN module are not interchangeable. Description Spare part number HP hs2340 HSPA+ Mobile Broadband Module 632155-001 HP un2430 EV-DO/HSPA Mobile Broadband Module 634400-001 HP lt2510 EV-DO/LTE Mobile Broadband Module (requires Long Term Evolution panel) ...
Page 68 - Hard drive
Hard drive Description Spare part number 750 GB, 7200 rpm hard drive 633252-001 500 GB, 7200 rpm hard drive 634926-001 320 GB, 7200 rpm, Self Encrypting hard drive 626978-001 320 GB, 7200 rpm hard drive, 2.5-in 641672-001 320 GB, 7200 rpm hard drive, 7-mm 641674-001 256 GB solid-state drive (SSD) 65...
Page 71 - Smart card reader
Smart card reader Description Spare part number Smart card reader (includes door and cable) 652672-001 Before removing the smart card reader, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down thr...
Page 73 - Optical drive
Optical drive NOTE: All optical drive spare part kits include an optical drive bezel. Description Spare part number DVD-ROM Drive 653019-001 DVD±RW and CD-RW SuperMulti DL Combo Drive 653020-001 Blu-ray Disc ROM DVD±RW SuperMulti DL Combo Drive 653021-001 Blu-ray Disc R/RE DVD±RW SuperMulti DL Drive...
Page 75 - Keyboard
Keyboard NOTE: For spare part numbers, see Computer major components on page 20 . Before removing the keyboard, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system. 2. ...
Page 77 - Primary memory module
Reverse this procedure to install the keyboard. Primary memory module NOTE: Primary memory is installed under the keyboard. A computer having a system board with spare part number 652637-001, 656213-002, 684318-001, or684320-001 has two memory slots (primary memory slots). When adding or replacing m...
Page 79 - Top cover
Top cover The top covers include TouchPad button and bracket. Description Spare part number For use on computer models with a fingerprint reader 652652-001 Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, t...
Page 84 - Function button board
Function button board Description Spare part number Function button board (includes cable) 652665-001 Before removing the function button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down ...
Page 86 - Fingerprint reader board
Fingerprint reader board Description Spare part number Fingerprint reader board (includes bracket) 652681-001 Before removing the fingerprint reader board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then sh...
Page 88 - TouchPad button board
TouchPad button board Description Spare part number TouchPad button board (included with top cover, spare part number 652652-001) Before removing the TouchPad button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe compute...
Page 92 - Video card fan/heat sink assembly
Video card fan/heat sink assembly Description Spare part number Video card fan/heat sink assembly for use in computers with AMD FirePro M5950 and NVIDIAQuadro 1000M graphics cards 652675-001 Video card fan/heat sink assembly for use in computers with AMD FirePro M5950 for eSTAR 670940-001 Video card...
Page 94 - Processor heat sink
Processor heat sink All heat sink spare part kits include replacement thermal material. Description Spare part number NOTE: The processor heat sink is included with the video card fan/heat sink assembly. Video card fan/heat sink assembly for use in computers with AMD FirePro M5950 and NVIDIAQuadro 1...
Page 96 - Graphics card
Graphics card NOTE: All graphics card spare part kits include replacement thermal material. Description Spare part number NVIDIA Quadro 1000M graphics card 652673-001 NVIDIA Quadro 2000M graphics card 652674-001 AMD FirePro M5950 graphics card 652676-001 Before removing the graphics card, follow the...
Page 98 - Processor
Processor NOTE: All processor spare part kits include replacement thermal material. Description Spare part number Intel Core i7 processors, quad-core i7-2860QM, 2.50-GHz (Turbo up to 3.60) processor 8-MB L3 cache, 8 threads 666175-002 i7-2820QM, 2.30-GHz (Turbo up to 3.40) processor 8-MB L3 cache, 8...
Page 100 - Modem module
Modem module NOTE: The modem module spare part kit does not include a modem module cable. The modem module cable is included in the Cable Kit, spare part number 652662-001. For information aboutCable Kit contents, see Cable Kit on page 30 . Description Spare part number 56k v.92 MDC data/fax modem m...
Page 104 - Speakers
Speakers Description Spare part number Speaker 652669-001 Before removing the speakers, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system. 2. Disconnect all external ...
Page 111 - RJ-45 connector cable
RJ-45 connector cable NOTE: The RJ-45 connector cable is included in the Cable Kit, spare part number 652662-001. Before removing the RJ-45 connector cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then s...
Page 113 - Power connector cable
Power connector cable NOTE: The power connector cable is included in the Cable Kit, spare part number 652662-001. Before removing the power connector cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then s...
Page 115 - System board
System board NOTE: All system board spare part kits include replacement thermal material and VGA support bracket. NOTE: Models that support quad-core processors have four memory slots. Models that support dual-core processors have two memory slots. Description Spare part number For use with dual-cor...
Page 119 - ExpressCard assembly
ExpressCard assembly Description Spare part number ExpressCard assembly for use in models without the Alcor chip upgrade 652680-001 ExpressCard assembly for use in models with the Alcor chip upgrade 684793-001 Before removing the ExpressCard assembly, follow these steps: 1. Shut down the computer. I...
Page 121 - RJ-11 connector cable
RJ-11 connector cable NOTE: The RJ-11 connector cable is included in the Cable Kit, spare part number 652662-001. Before removing the RJ-11 connector cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then s...
Page 123 - Service access cover latch
Service access cover latch NOTE: The service access cover latch is included with the base enclosure assembly, spare part number 652649-001. Before removing the service access cover latch, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, ...
Page 125 - Battery latch
Battery latch NOTE: The battery latch is included with the base enclosure assembly, spare part number 652649-001. Before removing the battery latch, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it d...
Page 127 - Security lock
Security lock NOTE: The security lock is included with the base enclosure assembly, spare part number 652649-001. Before removing the security lock, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it d...
Page 129 - Display panel
Display panel Description Spare part number HD+ WVA display panel 653271-001 FHD WVA display panel for use only with LTE module 653275-001 FHD WVA display panel 653273-001 NOTE: The display panel can be removed separately from the display assembly. Before removing the display panel, follow these ste...
Page 132 - Display assembly
Display assembly Description Spare part number 39.6-cm (15.6 in) FHD RGB UWVA LCD display assembly with DreamColor: For use in computer models without webcams 653277-001 For use in computer models with webcams 653278-001 NOTE: It is not necessary to remove the display panel in order to remove the di...
Page 138 - Computer Setup; Starting Computer Setup; Using Computer Setup; Navigating and selecting in Computer Setup
5 Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operatingsystem is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer. NOTE: An external keybo...
Page 139 - Restoring factory settings in Computer Setup
NOTE: You can use either a pointing device (TouchPad, pointing stick, or USB mouse) or the keyboard to navigate and make selections in Computer Setup. 2. Press f10 to enter BIOS Setup. 3. Select the File , Security , Diagnostics , or System Configuration menu. To exit Computer Setup menus, choose on...
Page 140 - Computer Setup menus; File menu
Computer Setup menus The menu tables in this section provide an overview of Computer Setup options. NOTE: Some of the Computer Setup menu items listed in this chapter may not be supported by your computer. File menu Select To do this System Information ● View identification information for the compu...
Page 141 - Security menu
Security menu NOTE: Some of the menu items listed in this section may not be supported by your computer. Select To do this Administrator Tools Setup BIOS Administrator Password Set up a BIOS administrator password. User Management (requires a BIOS administrator password) Create New BIOS User Account...
Page 142 - System Configuration menu
System Configuration menu NOTE: Some of the listed System Configuration options may not be supported by your computer. Select To do this Language Change the Computer Setup language. Boot Options ● Set a Startup Menu delay (in seconds). ● Set the Multiboot Express Boot Popup delay (inseconds). ● Enab...
Page 146 - Specifications; Computer specifications
6 Specifications Computer specifications Metric U.S. Dimensions Length 25.2 cm 9.9 in Width 37.4 cm 14.7 in Height (front to rear) 3.2 to 3.7 cm 1.28 to 1.45 in Weight (equipped with 39.6-cm (15.6-in) HD+ display, NV Graphics, DVD drive, 1-GB DIMM, 160-GB hard drive,WLAN module, 8-cell battery) 2.89...
Page 149 - Hard drive specifications
Hard drive specifications 500-GB* 320-GB* 250-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm Weight 101 g 101 g 101 g Interface type SATA SATA SATA Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security ATA security ATA security Seek times (typical read, including s...
Page 151 - Blu-ray Disc ROM DVD±RW SuperMulti DL Combo Drive
Blu-ray Disc ROM DVD±RW SuperMulti DL Combo Drive Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT,CD-ROM, CD-ROM XA,MIXED MODE CD, CD-I, CD-I Bridge(Photo-CD, Video CD), MultisessionCD (Photo-CD, CD-EXTRA, Portfolio,CD-R, CD-RW), CD-R, CD-RW,DVDROM (DVD-5, DVD-9, DVD-10,DVD-18), DVD-R, ...
Page 152 - Blu-ray Disc ROM Combo Drive
Blu-ray Disc ROM Combo Drive Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT,CD-ROM, CD-ROM XA, MIXED MODECD, CD-I, CD-I Bridge (Photo-CD,Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM(DVD-5, DVD-9, DVD-10, DVD-18),DVD-R, DVD-RW, DVD+R, DV...
Page 153 - DVD-ROM Drive specifications
DVD-ROM Drive specifications Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD DigitalAudio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disc ...
Page 154 - Backup and recovery; Windows 7; Backing up your information
7 Backup and recovery Windows 7 To protect your information, use Windows Backup and Restore to back up individual files and folders,back up your entire hard drive (select models only), create system repair discs (select models only),or create system restore points. In case of system failure, you can...
Page 156 - Performing a recovery; Using the Windows recovery tools
Performing a recovery In case of system failure or instability, the computer provides the following tools to recover your files: ● Windows recovery tools: You can use Windows Backup and Restore to recover information youhave previously backed up. You can also use Windows Startup Repair to fix proble...
Page 157 - Using a Windows 7 operating system DVD (purchased separately)
NOTE: For additional information on recovering information using the Windows tools, perform a search for these topics in Help and Support. Using f11 CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the com...
Page 158 - Windows Vista
6. Select Repair your computer . 7. Follow the on-screen instructions. Windows Vista To protect your information, use the Backup and Restore Center to back up individual files andfolders, back up your entire hard drive (select models only), or create system restore points. In caseof system failure, ...
Page 161 - Using a Windows Vista operating system DVD (purchased separately)
Using a Windows Vista operating system DVD (purchased separately) If you are unable to boot (start up) your computer, you must purchase a Windows Vista operatingsystem DVD to reboot the computer and repair the operating system. Make sure that your mostrecent backup (stored on discs or on an external...
Page 162 - Power cord set requirements; Requirements for all countries and regions
8 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in thecountry or region where the equi...
Page 163 - Requirements for specific countries and regions
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's R...
Page 164 - Recycling
9 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Exercise caution when removing and ha...
Page 170 - Index
Index Symbols/Numerics 1394 port, identifying 14 A AC adapter, spare part number 32, 36 ambient light sensor identifying 15spare part number 28, 40 AMT options 137 AMT Setup Prompt (Ctrl-P) 137 Firmware Progress Event Support 137 Firmware Verbosity 137Initiate Intel CIRA 137Terminal Emulation Mode 1...
