Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flatsurface. Do not allow another hard surface, such as an adjoining optional ...
Page 5 - Table of contents
Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 7 Display .....................
Page 9 - Product description
1 Product description Category Description Computer modelsequipped with anAMD processor Computer modelsequipped with anIntel processor Product Name Compaq Presario CQ57 Notebook PC √ √ Processors AMD® E450 1.65-GHz processor (dual core,18 W) √ AMD E350 1.60-GHz processor (dual core,18 W) √ AMD E300 ...
Page 15 - External component identification
2 External component identification Display Item Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicatewith WLANs. NOTE: Select computer models only have one WLAN antenna. (2) Webcam light On: The webcam is in use. (3) Webcam Records video and captures still ph...
Page 16 - Button
Item Component Description (5) Internal display switch Turns off the display and initiates Sleep if the display isclosed while the power is on. NOTE: The internal display switch is not visible from the outside of the computer. *The antennas are not visible from the outside of the computer. For optim...
Page 18 - Lights
Lights Item Component Description (1) TouchPad light ● Amber: The TouchPad is off. ● Off: The TouchPad is on. (2) Caps lock light ● White: Caps lock is on. ● Off: Caps lock is off. (3) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state. ● Off: The computer ...
Page 20 - Left side
Left side Item Component Description (1) External monitor port Connects an external VGA monitor or projector. (2) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normalfor the internal fan...
Page 22 - Bottom
Bottom Item Component Description (1) Battery bay Holds the battery. (2) Battery release latch Releases the battery from the battery bay. (3) Vents (5) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It i...
Page 23 - Illustrated parts catalog
3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and modeldescription provided on the service tag. Item Component Description (1) Product name This is the product name affixed to the front ofthe computer. (2) Serial number (s/n...
Page 30 - Cable Kit
Cable Kit Item Component Spare part number Cable Kit , includes: 646119-001 (1) TouchPad cable (2) Optical drive connector cable (3) Hard drive connector cable 22 Chapter 3 Illustrated parts catalog
Page 32 - Mass storage devices
Item Component Spare part number (8) Display enclosure 646113-001 Display Screw Kit (not illustrated, includes Mylar screw covers and screws) 646134-001 Mass storage devices Item Component Spare part number (1) Hard drive (2.5-in, 7.0-mm, SATA; does not include hard drive connector cable, hard drive...
Page 34 - Plastics Kit
Plastics Kit Item Component Spare part number Plastics Kit , includes: 646131-001 (1) Hard drive compartment cover (includes one captive screw, secured by a C-clip) (2) Memory module/wireless module compartment cover (includes one captive screw, secured by a C-clip) 26 Chapter 3 Illustrated parts ca...
Page 40 - Preliminary replacement requirements; Tools required; Service considerations; Plastic parts
4 Removal and replacementprocedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sectio...
Page 41 - Drive handling; Grounding guidelines; Electrostatic discharge damage
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether thecomputer is o...
Page 44 - Equipment guidelines
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible strapswith a minimum of one megohm ±10% resistance in the ground cords. To provide proper ...
Page 46 - Computer feet
Item Component Description (4) Warranty period This number describes the duration of the warrantyperiod for the computer. (5) Model description This is the alphanumeric identifier used to locatedocuments, drivers, and support for the computer. Computer feet The computer feet are adhesive-backed rubb...
Page 47 - Battery
Battery Description Spare part number 6-cell, 55-Whr, 2.55-Ah Li-ion battery 593554-001 6-cell, 47-Whr, 2.20-Ah Li-ion battery 593553-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecompute...
Page 51 - WLAN module
WLAN module Description Spare part number Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001 Atheros AR9002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter(BT3.0+HS ready) 593127-001 Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo A...
Page 53 - Memory module
Memory module Description Spare part number 4-GB (PC3, 10600, 1333-MHz) 621569-001 2-GB (PC3, 10600, 1333-MHz) 621565-001 1-GB (PC3, 10600, 1333-MHz) 639738-001 Before removing a memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hiberna...
Page 54 - Hard drive
Hard drive NOTE: The hard drive spare part kit does not include the hard drive connector cable, bracket, or screws. The hard drive connector cable is included in the Cable Kit, spare part number 646119-001.The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare part numb...
Page 57 - Keyboard
Keyboard NOTE: The keyboard spare part kit includes a keyboard cable. Description Spare part number Description Spare part number For use with all computer models: For use in Belgium 646125-A41 For use in Latin America 646125-161 For use in Bulgaria 646125-261 For use in the Netherlands 646125-B31 F...
Page 60 - Top cover
Top cover NOTE: The top cover spare part kit includes the TouchPad and TouchPad cable. Description Spare part number Top cover (includes TouchPad and TouchPad cable) 646136-001 Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off...
Page 64 - Power button board
Power button board Description Spare part number Power button board (includes cable) 646129-001 Before removing the power button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through t...
Page 65 - TouchPad button board
TouchPad button board Description Spare part number TouchPad button board (includes cable) 646130-001 Before removing the TouchPad button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down ...
Page 67 - USB board
USB board Description Spare part number USB board (includes cable) 646128-001 Before removing the USB board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through the operating system. 2. Dis...
Page 70 - Speakers
Speakers Description Spare part number Speaker Kit (includes left and right speakers and cable) 647315-001 Before removing the speakers, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through ...
Page 71 - Optical drive connector cable
Reverse this procedure to install the speakers. Optical drive connector cable NOTE: The optical drive connector cable is included in the Cable Kit, spare part number 646119-001. Before removing the optical drive connector cable, follow these steps: 1. Shut down the computer. If you are unsure whethe...
Page 72 - Display assembly
Display assembly Description Spare part number 15.6-in, HD, LED, BrightView display assembly (includes microphone and wireless antenna transceivers and cables) Equipped with webcam 645095-001 Not equipped with webcam 645094-001 Before removing the display assembly, follow these steps: 1. Shut down t...
Page 79 - System board
System board NOTE: The system board spare part kit includes replacement thermal material. Replacement thermal material is also available in the Thermal Material Kit, spare part numbers650277-001 (for use only with computer models equipped with an AMD processor) and 646135-001(for use only with compu...
Page 82 - RTC battery
RTC battery Description Spare part number RTC battery (includes cable and double-sided tape) 646132-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through ...
Page 84 - Fan/heat sink assembly
Fan/heat sink assembly NOTE: The fan/heat sink assembly spare part kit includes replacement thermal material. Replacement thermal material is also available in the Thermal Material Kit, spare part numbers650277-001 (for use only with computer models equipped with an AMD processor) and 646135-001(for...
Page 90 - Processor
Processor NOTE: This section applies only to computer models equipped with an Intel processor. NOTE: The processor spare part kit includes replacement thermal material. Replacement thermal material is also available in the Thermal Material Kit, spare part numbers650277-001 (for use only with compute...
Page 92 - Using Setup Utility; Starting Setup Utility; Changing the language of Setup Utility; System Configuration > Language; Changes
5 Setup Utility (BIOS) and SystemDiagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input andoutput devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utilityincludes settings for the types...
Page 93 - Navigating and selecting in Setup Utility; Exit > Exit Discarding Changes; Displaying system information; Main
Navigating and selecting in Setup Utility To navigate and select in Setup Utility, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. ● To select a menu or a menu item, use the ta...
Page 94 - Restoring factory settings in Setup Utility; Exit > Load Setup Defaults; Exiting Setup Utility; Exit > Exit Saving Changes; Updating the BIOS
Restoring factory settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. To return all settings in Setup Utility to the values that were set at the factory, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for St...
Page 95 - Determining the BIOS version; Downloading a BIOS update; Windows 7
Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installedon the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed ...
Page 96 - Using System Diagnostics
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after thedownload is complete. If no instructions are displayed, follow these steps: 1. Windows 7 —Open Windows Explorer by selecting Start > Computer . Windows XP —Open Windows Explorer by selecting Start...
Page 97 - Specifications
6 Specifications Computer specifications Metric U.S. Dimensions Depth 24.7 cm 9.7 in Width 37.6 cm 14.8 in Height (front to back) 3.1 to 3.6 cm 1.2 to 1.4 in Weight 2.49 kg 5.49 lb Input power Operating voltage 18.5 V dc @ 3.5 A - 65 W or 19.0 V dc @ 4.74 A - 90 W Operating current 3.5 A - 65 W or 4...
Page 100 - Backup and recovery; Restore; Start
7 Backup and recovery Your computer includes tools provided by the operating system and HP to help you safeguard yourinformation and restore it if ever needed. This chapter provides information on the following topics: ● Creating a set of recovery discs or a recovery flash drive (Recovery Manager so...
Page 101 - Start > All Programs > Recovery Manager > Recovery Media Creation
Creating restore media HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure thatyou can restore your computer to its original factory state if the hard drive fails, or if for any reason youcannot restore using the recovery partition tools. Create these di...
Page 102 - Performing a system restore; System Recovery
Performing a system restore Recovery Manager software allows you to repair or restore the computer to its original factory state.Recovery Manager works from recovery discs, a recovery flash drive, or from a dedicated recoverypartition (select models only) on the hard drive. NOTE: A system restore ne...
Page 103 - Internal CD/DVD ROM Drive
Restoring using the restore media 1. If possible, back up all personal files. 2. Insert the first recovery disc into the optical drive on your computer or an optional external opticaldrive, and then restart the computer. – or – Insert the recovery flash drive into a USB port on your computer, and th...
Page 104 - Backing up and recovering your information; Using Windows system restore points
Backing up and recovering your information It is very important to back up your files and keep any new software in a safe place. As you add newsoftware and data files, continue to create backups on a regular basis. How completely you are able to recover your system depends on how recent your backup ...
Page 105 - Using Windows Backup and Restore; Start > Control Panel > System and Security > Backup and Restore; When to create restore points
Using Windows Backup and Restore Guidelines: ● Be sure that the computer is connected to AC power before you start the backup process. ● Allow enough time to complete the backup process. Depending on file sizes, it may take overan hour. To create a backup: 1. Select Start > Control Panel > Sys...
Page 106 - Create a system restore point; Restore to a previous date and time; System Protection
Create a system restore point 1. Select Start > Control Panel > System and Security > System . 2. In the left pane, click System Protection . 3. Click the System Protection tab. 4. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created a...
Page 107 - Power cord set requirements; Requirements for all countries
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in thecountry or region where the equi...
Page 108 - Requirements for specific countries and regions
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People's R...
Page 109 - Recycling
9 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Caution must be exercised when removi...
Page 115 - Index
Index A AC adapter light 13AC adapter, spare part numbers 25, 27, 28 Action keys 9antenna locations 7removal 70spare part number 23, 28, 70 Antenna Kit, spare part number 23, 28, 70 audio, product description 4audio-in jack 12audio-out jack 12 B base enclosure, spare part number 20, 28 battery remov...
