Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flatsurface. Do not allow another hard surface, such as an adjoining optional ...
Page 5 - Table of contents
Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 6 Display .....................
Page 9 - Product description
1 Product description Category Description Computer modelsequipped with anAMD processor Computer modelsequipped with anIntel processor Product Name Compaq Presario CQ57 Notebook PC √ √ Processors AMD® E350 1.60-GHz processor(dual core, 18-W) √ AMD E240 1.50-GHz processor(single core, 18-W) √ Intel® ...
Page 14 - External component identification; Display
2 External component identification Display Item Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicatewith WLANs. NOTE: Select computer models only have one WLAN antenna. (2) Webcam light On: The webcam is in use. (3) Webcam Records video and captures still ph...
Page 16 - Keys
Keys Item Component Description (1) esc key Displays system information when pressed in combinationwith the fn key. (2) fn key Displays system information when pressed in combinationwith the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortc...
Page 18 - TouchPad
TouchPad Item Component Description (1) TouchPad light ● Amber: The TouchPad is off. ● On: The TouchPad is on. (2) TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap theTouchPad on/off button to turn the TouchPad on and off. (3) TouchPad zone Moves the pointer and selects or ac...
Page 20 - Right side
Right side Item Component Description (1) Optical drive (select models only) Reads and writes to an optical disc. (2) Optical drive light ● On: The optical drive is in use. ● Off: The optical drive is idle. (3) USB ports (2) Connect optional USB devices. (4) Power connector Connects an AC adapter. (...
Page 22 - Illustrated parts catalog; Service tag
3 Illustrated parts catalog Service tag When ordering parts or requesting information, provide the computer serial number and modeldescription provided on the service tag. Item Component Description (1) Product name This is the product name affixed to the front ofthe computer. (2) Serial number (s/n...
Page 24 - Computer major components
Computer major components Item Component Spare part number (1) 15.6-in, high definition (HD), light-emitting diode (LED), BrightView display assembly (includes microphone and wireless antenna transceivers and cables): Equipped with webcam 645095-001 Not equipped with webcam 645094-001 NOTE: For more...
Page 28 - Cable Kit
Cable Kit Item Component Spare part number Cable Kit , includes: 646119-001 (1) TouchPad cable (2) Optical drive connector cable (3) Hard drive connector cable 20 Chapter 3 Illustrated parts catalog
Page 30 - Mass storage devices
Item Component Spare part number (8) Display enclosure 646113-001 Display Screw Kit (not illustrated, includes Mylar screw covers and screws) 646134-001 Mass storage devices Item Component Spare part number (1) Hard drive (2.5-in, 7.0-mm, SATA; does not include hard drive connector cable, hard drive...
Page 32 - Plastics Kit
Plastics Kit Item Component Spare part number Plastics Kit , includes: 646131-001 (1) Hard drive compartment cover (includes one captive screw, secured by a C-clip) (2) Memory module/wireless module compartment cover (includes one captive screw, secured by a C-clip) 24 Chapter 3 Illustrated parts ca...
Page 37 - Tools required; Service considerations; Plastic parts
4 Removal and replacementprocedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following sectio...
Page 38 - Drive handling; Grounding guidelines; Electrostatic discharge damage
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether thecomputer is o...
Page 42 - Component replacement procedures
Component replacement procedures This chapter provides removal and replacement procedures. There are as many as 75 screws that must be removed, replaced, or loosened when servicing thecomputer. Make special note of each screw size and location during removal and replacement. Service tag When orderin...
Page 43 - Computer feet
Item Component Description (4) Warranty period This number describes the duration of the warrantyperiod for the computer. (5) Model description This is the alphanumeric identifier used to locatedocuments, drivers, and support for the computer. Computer feet The computer feet are adhesive-backed rubb...
Page 44 - Battery
Battery Description Spare part number 6-cell, 55-Whr, 2.55-Ah Li-ion battery 593554-001 6-cell, 47-Whr, 2.20-Ah Li-ion battery 593553-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecompute...
Page 48 - WLAN module
WLAN module Description Spare part number Atheros AR9002WB-1NGB 802.11b/g/n 1x1 WiFi and Bluetooth 2.1+EDR Combo Adapter(BT3.0+HS ready) 593127-001 Ralink 5390GN 802.11b/g/n 1x1 WiFi Adapter 630703-001 Realtek 8188BC8 802.11a/b/g/n 2x2 WiFi and Bluetooth 3.0+HS Combo Adapter 602993-001 Realtek 8188G...
Page 50 - Memory module
Memory module Description Spare part number 4-GB (PC3, 10600, 1333-MHz) 621569-001 2-GB (PC3, 10600, 1333-MHz) 621565-001 1-GB (PC3, 10600, 1333-MHz) 639738-001 Before removing a memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hiberna...
Page 51 - Hard drive
Hard drive NOTE: The hard drive spare part kit does not include the hard drive connector cable, bracket, or screws. The hard drive connector cable is included in the Cable Kit, spare part number 646119-001.The hard drive bracket and screws are included in the Hard Drive Hardware Kit, spare part numb...
Page 54 - Keyboard
Keyboard NOTE: The keyboard spare part kit includes a keyboard cable. Description Spare part number Description Spare part number For use with all computer models: For use in Latin America 646125-161 For use in Belgium 646125-A41 For use in the Netherlands 646125-B31 For use in Canada 646125-121 For...
Page 57 - Top cover
Top cover NOTE: The top cover spare part kit includes the TouchPad and TouchPad cable. Description Spare part number Top cover (includes TouchPad and TouchPad cable) 646136-001 Before removing the top cover, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off...
Page 61 - Power button board
Power button board Description Spare part number Power button board (includes cable) 646129-001 Before removing the power button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through t...
Page 62 - TouchPad button board
TouchPad button board Description Spare part number TouchPad button board (includes cable) 646130-001 Before removing the TouchPad button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down ...
Page 64 - USB board
USB board Description Spare part number USB board (includes cable) 646128-001 Before removing the USB board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through the operating system. 2. Dis...
Page 67 - Speakers
Speakers Description Spare part number Speaker Kit (includes left and right speakers and cable) 647315-001 Before removing the speakers, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through ...
Page 68 - Optical drive connector cable
Reverse this procedure to install the speakers. Optical drive connector cable NOTE: The optical drive connector cable is included in the Cable Kit, spare part number 646119-001. Before removing the optical drive connector cable, follow these steps: 1. Shut down the computer. If you are unsure whethe...
Page 69 - Display assembly
Display assembly Description Spare part number 15.6-in, HD, LED, BrightView display assembly (includes microphone and wireless antenna transceivers and cables) Equipped with webcam 645095-001 Not equipped with webcam 645094-001 Before removing the display assembly, follow these steps: 1. Shut down t...
Page 76 - System board
System board NOTE: The system board spare part kit includes replacement thermal material. Replacement thermal material is also available in the Thermal Material Kit, spare part numbers650277-001 (for use only with computer models equipped with an AMD processor) and 646135-001(for use only with compu...
Page 79 - RTC battery
RTC battery Description Spare part number RTC battery (includes cable and double-sided tape) 646132-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn thecomputer on, and then shut it down through ...
Page 81 - Fan/heat sink assembly
Fan/heat sink assembly NOTE: The fan/heat sink assembly spare part kit includes replacement thermal material. Replacement thermal material is also available in the Thermal Material Kit, spare part numbers650277-001 (for use only with computer models equipped with an AMD processor) and 646135-001(for...
Page 87 - Processor
Processor NOTE: This section applies only to computer models equipped with an Intel processor. NOTE: The processor spare part kit includes replacement thermal material. Replacement thermal material is also available in the Thermal Material Kit, spare part numbers650277-001 (for use only with compute...
Page 89 - Using Setup Utility; Starting Setup Utility; Changing the language of Setup Utility
5 Setup Utility (BIOS) and SystemDiagnostics Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input andoutput devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utilityincludes settings for the types...
Page 90 - Navigating and selecting in Setup Utility; Displaying system information
Navigating and selecting in Setup Utility To navigate and select in Setup Utility, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. ● To select a menu or a menu item, use the ta...
Page 91 - Restoring factory settings in Setup Utility; Exiting Setup Utility; Updating the BIOS
Restoring factory settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. To return all settings in Setup Utility to the values that were set at the factory, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for St...
Page 92 - Determining the BIOS version; Downloading a BIOS update
Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installedon the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed ...
Page 93 - Using System Diagnostics
BIOS installation procedures vary. Follow any instructions that are displayed on the screen after thedownload is complete. If no instructions are displayed, follow these steps: 1. Windows 7 —Open Windows Explorer by selecting Start > Computer . Windows XP —Open Windows Explorer by selecting Start...
Page 94 - Specifications; Computer specifications
6 Specifications Computer specifications Metric U.S. Dimensions Depth 24.7 cm 9.7 in Width 37.6 cm 14.8 in Height (front to back) 3.1 to 3.6 cm 1.2 to 1.4 in Weight 2.49 kg 5.49 lb Input power Operating voltage 18.5 V dc @ 3.5 A - 65 W or 19.0 V dc @ 4.74 A - 90 W Operating current 3.5 A - 65 W or 4...
Page 96 - Hard drive specifications
Hard drive specifications 500-GB* 320-GB* 250-GB* Dimensions Height 9.5 mm 9.5 mm 7.0 mm Length 100.4 mm 100.4 mm 100.4 mm Width 69.9 mm 69.9 mm 69.9 mm Weight 110 g 110 g 110 g Interface type SATA SATA SATA Transfer rate Synchronous (maximum) 1.1 GB/sec 1.1 GB/sec 1.1 GB/sec Security ATA security A...
Page 97 - Backup and recovery
7 Backup and recovery Your computer includes tools provided by the operating system and HP to help you safeguard yourinformation and restore it if ever needed. This chapter provides information on the following topics: ● Creating a set of recovery discs or a recovery flash drive (Recovery Manager so...
Page 98 - Creating restore media
Creating restore media HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure thatyou can restore your computer to its original factory state if the hard drive fails, or if for any reason youcannot restore using the recovery partition tools. Create these di...
Page 99 - Performing a system restore
Performing a system restore Recovery Manager software allows you to repair or restore the computer to its original factory state.Recovery Manager works from recovery discs, a recovery flash drive, or from a dedicated recoverypartition (select models only) on the hard drive. NOTE: A system restore ne...
Page 101 - Backing up and recovering your information
Backing up and recovering your information It is very important to back up your files and keep any new software in a safe place. As you add newsoftware and data files, continue to create backups on a regular basis. How completely you are able to recover your system depends on how recent your backup ...
Page 102 - Using Windows Backup and Restore; When to create restore points
Using Windows Backup and Restore Guidelines: ● Be sure that the computer is connected to AC power before you start the backup process. ● Allow enough time to complete the backup process. Depending on file sizes, it may take overan hour. To create a backup: 1. Select Start > Control Panel > Sys...
Page 103 - Create a system restore point; Restore to a previous date and time
Create a system restore point 1. Select Start > Control Panel > System and Security > System . 2. In the left pane, click System Protection . 3. Click the System Protection tab. 4. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created a...
Page 104 - Power cord set requirements; Requirements for all countries
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in thecountry or region where the equi...
Page 106 - Recycling
9 Recycling Battery When a battery has reached the end of its useful life, do not dispose of the battery in generalhousehold waste. Follow the local laws and regulations in your area for computer battery disposal. Display WARNING! The backlight contains mercury. Caution must be exercised when removi...
Page 112 - Index
Index A AC adapter light 12AC adapter, spare part numbers 23, 25 Action keys 8antenna locations 6removal 67spare part number 21, 26, 67 Antenna Kit, spare part number 21, 26, 67 audio, product description 3audio-in jack 11audio-out jack 11 B base enclosure, spare part number 19, 26 battery removal 3...