HP P2030 - Manual

Product comparison HP LaserJet P2030 Series models HP LaserJet P2035 printer CE461A HP LaserJet P2035n printer CE462A ● Prints up to 30 pages per minute (ppm) on Letter-size paper and30 ppm on A4-size paper ● Contains 16 megabytes (MB) of random access memory (RAM). ● HP print cartridge, rated for u...

Product features Feature Description Performance ● 266 MHz processor User interface ● 2-button, 6 LED control panel ● Windows® and Macintosh printer drivers ● Embedded Web server to access support and order supplies (for network-connected modelsonly) Printer drivers ● Host-based printer drivers for ...

Product walkaround Front view 1 7 6 3 5 2 4 1 Tray 1 (pull to open) 2 Top output bin 3 Control panel 4 Print-cartridge-door release button 5 On/off switch 6 Tray 2 7 Print-cartridge door 4 Chapter 1 Product basics ENWW

Rear view 4 1 2 5 3 1 Jam-release door (pull the green handle to open) 2 Straight-through paper path (pull to open) 3 Interface ports 4 Power connection 5 Slot for a cable-type security lock ENWW Product walkaround 5

Model and serial-number label location The label that contains the model and serial numbers is on the rear of the product. ENWW Product walkaround 7

2 Control panel The printer control panel is comprised of six lights and two buttons. The lights produce patterns thatidentify the printer status. 1 7 6 5 4 3 2 1 Jam light : Indicates a jam in the printer 2 Toner light : When the print cartridge is low, the Toner light illuminates. When the print c...

3 Software for Windows ● Supported operating systems for Windows ● Supported printer drivers for Windows ● Priority for print settings ● Change printer-driver settings for Windows ● Remove software for Windows ● Supported utilities for Windows ● Supported network utilities for Windows ● Software for...

Supported operating systems for Windows The product supports the following Windows operating systems: ● Windows XP (32-bit and 64-bit) ● Windows Server 2003 (32-bit and 64-bit) ● Windows 2000 ● Windows Vista (32-bit and 64-bit) Supported printer drivers for Windows The product features a host-based ...

Priority for print settings Changes to print settings are prioritized depending on where the changes are made: NOTE: The names of commands and dialog boxes might vary depending on your software program. ● Page Setup dialog box : Click Page Setup or a similar command on the File menu of the program y...

Supported utilities for Windows Status Alerts software The Status Alerts software provides information about the current status of the product. The software also provides pop-up alerts when certain events occur, such as an empty tray or a problemwith the product. The alert includes information about...

4 Use the product with Macintosh ● Software for Macintosh ● Use features in the Macintosh printer driver ENWW 17

Software for Macintosh Supported operating systems for Macintosh The product supports the following Macintosh operating systems: ● Mac OS X V10.3, V10.4, V10.5, and later NOTE: For Mac OS X V10.4 and later, PPC and Intel® Core™ Processor Macs are supported. Change printer-driver settings for Macinto...

Software for Macintosh computers HP Printer Utility Use the HP Printer Utility to set up product features that are not available in the printer driver. You can use the HP Printer Utility when the product uses a universal serial bus (USB) cable or isconnected to a TCP/IP-based network. Open the HP Pr...

Use features in the Macintosh printer driver Print Create and use printing presets in Macintosh Use printing presets to save the current printer driver settings for reuse. Create a printing preset 1. On the File menu, click Print . 2. Select the driver. 3. Select the print settings. 4. In the Preset...

Print on both sides of the page (duplex printing) Print on both sides manually 1. Insert enough paper into one of the trays to accommodate the print job. If you are loading specialpaper such as letterhead, load it in one of the following ways: ● For Tray 1, load the letterhead paper face-up with the...

5 Connectivity ● USB and parallel connections ● Network configuration ENWW 23

Network configuration You might need to configure certain network parameters on the product. You can configure theseparameters from the embedded Web server. See Embedded Web server on page 57 . Supported network protocols The product supports the TCP/IP network protocol. It is the most widely used a...

Service name Description BOOTP (bootstrap protocol) For Automatic IP address assignment. BOOTP serverprovides the product with an IP address. Requiresadministrator to input the product MAC hardware address onBOOTP server in order for product to obtain an IP address fromthat server. Auto IP For Autom...

6 Paper and print media ● Understand paper and print media use ● Supported paper and print media sizes ● Custom paper sizes ● Supported paper and print media types ● Tray and bin capacity ● Special paper or print media guidelines ● Load trays ● Configure trays ● Use paper output options ENWW 29

Understand paper and print media use This product supports a variety of paper and other print media in accordance with the guidelines in thisuser guide. Paper or print media that does not meet these guidelines might cause the following problems: ● Poor print quality ● Increased jams ● Premature wear...

Size and dimensions Tray 1 Tray 2 176 x 250 mm (6.7 x 9.8 inches) Envelope C5 ISO 162 x 229 mm (6.93 x 9.84 inches) Envelope DL ISO 110 x 220 mm (4.33 x 8.66 inches) Envelope Monarch 98 x 191 mm (3.9 x 7.5 inches) Custom 76 x 127 mm to 216 x 356 mm (3.0 x 5.0 inches to 8.5 x 14 inches) Custom paper ...

Supported paper and print media types For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/ ljp2030series . Paper type (printer driver) Tray 1 Tray 2 Plain Paper Light 60–74 g/m 2 Midweight (96–110 g/m 2 ) Heavy (111–130 g/m 2 ) Extra Heavy (131–175 g/m...

Tray and bin capacity Tray or bin Paper type Specifications Quantity Tray 1 Paper Range: 60 g/m 2 (16 lb) bond to 200 g/m 2 (54 lb) bond Maximum stack height: 5 mm(0.3 inch) Equivalent to 50 sheets of 75 g/m 2 (20 lb) bond Envelopes Less than 60 g/m 2 (16 lb) bond to 90 g/m 2 (24 lb) bond Up to 10 e...

Special paper or print media guidelines This product supports printing on special media. Use the following guidelines to obtain satisfactoryresults. When using special paper or print media, be sure to set the type and size in your print driver toobtain the best print results. CAUTION: HP LaserJet pr...

Load trays Paper orientation for loading trays If you are using paper that requires a specific orientation, load it according to the information in thefollowing table. Tray Single-sided printing Envelope printing Tray 1 Face-up Top edge leading into the product Front of envelope face-up Short edge w...

Manual feed You can use manual feed when printing mixed media. For example, you can use manual feed to printan envelope, then a letter, then an envelope, and so on. Load envelopes in Tray 1 and load letterheadinto Tray 2. To print using manual feed, open the printer Properties or Printer Setup, and ...

Use paper output options The product has two output locations: the top (standard) output bin and the straight-through paper path(rear output). Print to the top (standard) output bin The top output bin collects paper face-down, and in the correct order. The top output bin should be usedfor most print...

7 Use product features ● EconoMode ● Quiet mode ENWW 43

Quiet mode This product has a quiet mode that reduces noise during printing. When quiet mode is turned on, theproduct prints at a slower speed. Follow these steps to enable quiet mode. Windows 1. Open the printer-driver Properties screen, and then click the Device Settings tab. For instructions, see...

8 Print tasks ● Cancel a print job ● Use features in the Windows printer driver ENWW 47

Cancel a print job You can stop a print request by using the control panel or by using the software program. For instructionsabout how to stop a print request from a computer on a network, see the online Help for the specificnetwork software. NOTE: It can take some time for all printing to clear aft...

Use features in the Windows printer driver Open the printer driver How do I Steps to perform Open the printer driver On the File menu in the software program, click Print . Select the printer, and then click Properties or Preferences . Get help for any printing option Click the ? symbol in the upper...

Set paper and quality options To perform the following tasks, open the printer driver and click the Paper/Quality tab. How do I Steps to perform Select a page size Select a size from the Size is drop-down list. Select a custom page size a) Click Custom . The Custom Paper Size dialog box opens. b) Ty...

Set document finishing options To perform the following tasks, open the printer driver and click the Finishing tab. How do I Steps to perform Print on both sides (Duplex) using the top output bin 1. Click Print On Both Sides (Manually) . If you will bind the document along the top edge, click Flip P...

How do I Steps to perform 6. Return the stack to Tray 1 with the printed side down andthe top edge toward the product. 7. Press the Go button to print side two. Print a booklet a) Click Print on both sides . b) In the Booklet Printing drop- down list, click Left Edge Binding or Right Edge Binding . ...

Set advanced printing options To perform the following tasks, open the printer driver and click the Advanced tab. How do I Steps to perform Change the number of copies that are printed NOTE: If the software program that you are using does not provide a way to print a particular number of copies, you...

9 Manage and maintain the product ● Print the information pages ● Manage a network product ● Lock the product ● Manage supplies ● Replace supplies and parts ● Clean the product ENWW 55

Print the information pages You can print the following information pages. Demo page The Demo page contains examples of text and graphics. To print a Demo page, do one of the following: ● Press the Go button when the printer Ready light is on and no other jobs are printing. ● Select it from the Prin...

Manage a network product Embedded Web server The embedded Web server allows you to view product and network status and to manage printingfunctions from your computer. Use the embedded Web server for the following tasks: ● View product status information ● Determine the remaining life on all supplies...

Settings tab This tab allows you to configure the product from your computer. If this product is networked, consultwith the network administrator before changing settings on this tab. Networking tab This tab allows the network administrator to control network-related settings for the product when it...

Lock the product The product has a slot that you can use to attach a cable-type security lock. ENWW Lock the product 59

Manage supplies Using, storing, and monitoring the print cartridge can help ensure high-quality output. Supplies life For information regarding specific product yield, see www.hp.com/go/learnaboutsupplies.com . To order supplies, see Supplies and accessories on page 107 . Manage the print cartridge ...

Replace supplies and parts Supply replacement guidelines Keep the following guidelines in mind when setting up the product. ● Sufficient space is required above and in the front of the product for removing supplies. ● The product should be located on a flat, sturdy surface. NOTE: Hewlett-Packard rec...

3. Reinsert the print cartridge into the product, and then close the print-cartridge door. If the print is still light, install a new print cartridge. Change the print cartridge When a print cartridge approaches the end of useful life, you are prompted to order a replacement. Youcan continue printin...

Clean the product Clean the outside of the printer with a clean, damp cloth when necessary. CAUTION: Do not use ammonia-based cleaners on or around the printer. During the printing process, paper, toner, and dust particles can accumulate inside the printer. Overtime, this buildup can cause print qua...

Clean the paper path If you are experiencing toner specks or dots on the printouts, clean the printer media path. This processuses a transparency to remove dust and toner from the media path. Do not use bond or rough paper. NOTE: For best results use a sheet of transparency. If you do not have any t...

Clean the Tray 1 pickup roller If the product is having trouble picking up paper from Tray 1, follow these instructions. 1. Turn the product off, disconnect the power cord, and wait for the product to cool. 2. Push the button to open the print-cartridge door, and then remove the print cartridge. CAU...

Clean the Tray 2 pickup roller If the product is having trouble picking up paper from Tray 2, follow these instructions. 1. Turn the product off, disconnect the power cord and wait for the product to cool. 2. Remove Tray 2. 3. Inside the empty tray slot, locate the pickup roller on the top side, nea...

10 Solve problems ● Solve general problems ● Restore factory settings ● Status-light patterns ● Status-alert messages ● Jams ● Solve print-quality problems ● Solve performance problems ● Solve connectivity problems ● Solve common Windows problems ● Solve common Macintosh problems ● Solve Linux probl...

Solve general problems If the product is not responding correctly, complete the steps in the following checklist, in order. If theproduct does not pass a step, follow the corresponding troubleshooting suggestions. If a step resolvesthe problem, you can stop without performing the other steps on the ...

8. Verify that you have installed the printer driver for this product. Check the program to make surethat you are using the printer driver for this product. 9. Print a short document from a different program that has worked in the past. If this solution works,then the problem is with the program you...

Status-light patterns Table 10-1 Status-light legend Symbol for "light off" Symbol for "light on" Symbol for "light blinking" Table 10-2 Control-panel light messages Light status State of the printer Action Initialization/Startup While in the Startup state, the Go, Ready,and ...

Status-alert messages Status-alert messages appear on the computer screen when the product has certain problems. Use theinformation in the following table to solve these problems. Alert message Description Recommended action 10.XXXX Supply memory error The e-label for the print cartridge cannot bere...

Jams Common causes of jams Many jams are caused by using paper that does not meet HP specifications. For complete paperspecifications for all HP LaserJet products, see the HP LaserJet Printer Family Print Media Guide . This guide is available at www.hp.com/support/ljpaperguide . The product is jamme...

Jam locations Jams can occur at the following locations in the product. 1 3 2 1 Internal areas 2 Input trays 3 Output bins Clear jams When clearing jams, be careful not to tear jammed paper. If a small piece of paper remains in the product,it could cause additional jams. CAUTION: Before clearing jam...

5. If jammed paper is visible, grasp it with both hands and slowly pull it out of the product. 6. Close the jam-release door. Input trays Tray 1 1. Push the button to open the print-cartridge door, and then remove the print cartridge. CAUTION: To prevent damage, do not expose the print cartridge to ...

5. Replace the print-cartridge, and close the print-cartridge door. Output bins CAUTION: To avoid damaging the product, do not attempt to clear a jam in the top output bin by pulling the paper straight out. 1. At the back of the product, open the jam-release door. 2. With both hands, grasp the jamme...

Solve print-quality problems You can prevent most print-quality problems by following these guidelines. ● Configure the trays for the correct paper-type setting. See Configure trays on page 39 . ● Use paper that meets HP specifications. See Paper and print media on page 29 . ● Clean the product as n...

Adjust print density You can resolve some print-quality problems by adjusting the print density to make the overall printinglighter or darker. Windows 1. Open the printer-driver Properties screen, and then click the Device Settings tab. For instructions, see the third column of the table in Change p...

Image defect examples This section provides information about identifying and correcting print defects. NOTE: If these steps do not correct the problem, contact an HP-authorized dealer or service representative. Light print or faded ● The print cartridge is nearing end of life. ● Redistribute the to...

Vertical repetitive defects ● The print cartridge might be damaged. If a repetitive markoccurs at the same spot on the page, install a newHP print cartridge. ● The internal parts might have toner on them. If the defectsoccur on the back of the page, the problem will probablycorrect itself after a fe...

lower fuser temperature, such as transparencies or lightmedia. Wrinkles or creases ● Make sure that media is loaded properly. ● Check the media type and quality. ● Open the straight-through output door and try printingstraight through. ● Turn over the stack of media in the tray. Also, try rotatingth...

Solve performance problems Problem Cause Solution Pages print but are totally blank. The sealing tape might still be in the printcartridges. Verify that the sealing tape has beencompletely removed from the printcartridges. The document might contain blankpages. Check the document that you are printi...

Solve connectivity problems Solve direct-connect problems If you have connected the product directly to a computer, check the cable. ● Verify that the cable is connected to the computer and to the product. ● Verify that the cable is not longer than 2 meters (6 feet). Replace the cable if necessary. ...

Solve common Windows problems Error message: "General Protection FaultException OE" "Spool32" "Illegal Operation" Cause Solution Close all software programs, restart Windows, and try again. Select a different printer driver. You can usually do this from asoftware program. Del...

Solve common Macintosh problems NOTE: Setup for USB and IP printing is performed through the Desktop Printer Utility. The product will not appear in the Chooser. The printer driver is not listed in Print Center. Cause Solution The product software might not have been installed or wasinstalled incorr...

When connected with a USB cable, the product does not appear in the Macintosh Print Center after the driver isselected. Cause Solution This problem is caused by either a software or a hardwarecomponent. Software problem-solving ● Check that your Macintosh supports USB. ● Verify that you are using a ...

Order parts, accessories, and supplies Several methods are available for ordering parts, supplies, and accessories. Order directly from HP You can obtain the following items directly from HP: ● Replacement parts: To order replacement parts in the U.S., go to www.hp.com/go/hpparts . Outside the Unite...

Part numbers The following list of accessories was current at the time of printing. Ordering information and availabilityof the accessories might change during the life of the product. Print cartridges Item Description Part number HP LaserJet print cartridge Standard-capacity cartridge CE505A Cables...

B Service and support ● Hewlett-Packard limited warranty statement ● Print cartridge limited warranty statement ● End User License Agreement ● Customer self-repair warranty service ● Customer support ● HP maintenance agreements ENWW 111

Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet P2035, P2035n One year from date of purchase HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defectsin materials and workmanship after the date of purchase, fo...

Print cartridge limited warranty statement This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured ortampered with in any way, (b) experience problems resulting from misuse, i...

End User License Agreement PLEASE READ CAREFULLY BEFORE USING THIS SOFTWARE PRODUCT: This End-User LicenseAgreement (“EULA”) is a contract between (a) you (either an individual or the entity you represent) and(b) Hewlett-Packard Company (“HP”) that governs your use of the software product (“Software...

Customer self-repair warranty service HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time andallow for greater flexibility in performing defective parts replacement. If during the diagnosis period, HPidentifies that the repair can be accomplished by the use of...

Customer support Get telephone support, free during your warranty period, foryour country/region Have the product name, serial number, date of purchase, andproblem description ready. Country/region phone numbers are on the flyer that was in thebox with your product or at www.hp.com/support/ . Get 24...

HP maintenance agreements HP has several types of maintenance agreements that meet a wide range of support needs.Maintenance agreements are not part of the standard warranty. Support services may vary by area.Check with your local HP dealer to determine the services available to you. On-site service...

C Specifications ● Physical specifications ● Power consumption and acoustic emissions ● Operating environment ENWW 119

Physical specifications Table C-1 Product dimensions and weights Product model Height Depth Width Weight HP LaserJet P2030 Series printer 256 mm (10.1 in) 368 mm (14.5 in) 360 mm (14.2 in) 9.9 kg (21.8 lb) Table C-2 Product dimensions with all doors and trays fully opened Product model Height Depth ...

D Regulatory information ● FCC regulations ● Environmental product stewardship program ● Declaration of conformity ● Safety statements ENWW 121

Environmental product stewardship program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally soundmanner. This product has been designed with several attributes to minimize impacts on our environment. Ozone production This product gene...

Return and recycling instructions United States and Puerto Rico The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or moreHP LaserJet print cartridges after use. Please follow the applicable instructions below. Multiple returns (more than one cartridge) ...

Declaration of conformity Declaration of conformity Declaration of Conformity according to ISO/IEC 17050-1 and EN 17050-1, DoC#: BOISB-0801-00-rel.1.0 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard,Boise, Idaho 83714-1021, USA declares, that the product ...

Safety statements Laser safety The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration hasimplemented regulations for laser products manufactured since August 1, 1976. Compliance ismandatory for products marketed in the United States. The device is certified as...

Laser statement for Finland Luokan 1 laserlaite Klass 1 Laser Apparat HP LaserJet P2035, P2035n, laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite.Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle.Laitteen turvallisuusluokka on määrit...

Index A A6-size paper loading 38accessibility features 3accessories ordering 108part numbers 109 acoustic specifications 120advanced printing options Windows 53 alternative letterhead mode 53anticounterfeit supplies 60 B batteries included 124bins, output capacity 34locating 4selecting 40 blank page...