Page 3 - Contents
Contents 1 Introduction to the HP Scanjet N6010 scanner ...................................................2 Scanner hardware...................................................................................................2Scanning software.............................................................
Page 4 - Introduction to the HP Scanjet; Scanner hardware; Scanner front-panel buttons
1 Introduction to the HP Scanjet N6010 scanner This user guide tells you what you need to know about using the HP Scanjet N6010scanner. ● Scanner hardware ● Scanning software ● Where to get additional information ● Accessibility Scanner hardware ● Scanner front-panel buttons ● Power switch Scanner f...
Page 5 - Power switch
opened in your defaultPDF viewer. 4 Scan Business Card (lower-right button) Scans a business card.By default, this button willscan to the NewSoftPresto! BizCardapplication. 5 Cancel (far-left top button) Cancels a scan or copy inprogress. 6 Scanner Tools (far-left bottom button) Opens the Scanner To...
Page 6 - Scanning software; Scanner Tools Utility
Scanning software The scanner includes a CD with scanning and document-management programs, asshown in the following table. Programs Software use HP Scanning Software The HP scanning software includes the Scanner ToolsUtility, the HP Document Copy Utility, the HP PDFwriter, and the TWAIN scanner dri...
Page 9 - Where to get additional information; Printable version of this guide
● Feed-Roller Assembly Maintenance: This section indicates when the scanner feed rollers were last replaced and lets you know when it is time for them to bereplaced. The recommended replacement interval will vary based on number ofpages scanned, number of paper jams, and paper errors. Click the Reco...
Page 10 - Online help; Accessibility; Accessing the user guide with screen reader software
3. Click the language that you want.A list of guides is displayed. 4. Click Setup and Support Guide . Online help The following sources of information are available online: ● Scanner Tools Utility help ● Additional software help Scanner Tools Utility help If the Scanner Tools Utility is installed on...
Page 12 - Scan and copy; Load originals; Choose acceptable paper
2 Scan and copy This section contains the following topics: ● Load originals ● Basic scanning ● Basic copying steps ● Use the scanner buttons ● Scan from other software programs Load originals This section explains how to load originals in the document feeder. ● Choose acceptable paper ● Load origin...
Page 13 - Load originals in the document feeder
Load originals in the document feeder 1. Extend the output tray. For longer paper sizes, extend the document feederextension at the top of the scanner. 2. Place the stack of pages face down. The top of the pages should point down ( ). 3. Adjust the paper guides to center the original. Press the bott...
Page 14 - Scan Document button
Basic scanning 1. Load the originals. For more information, see Load originals . 2. Do one of the following:– Press the scanner button for the task you want to perform. For more informationsee Use the scanner buttons . – Open a scanning software program and start the scan from the software. Formore ...
Page 15 - Copy button
Note If you do not have NewSoft Presto! PageManager installed, you are prompted for which program to use for the scan. When the scan is complete, the scanned image is displayed on the screen. You can savethe scan by dragging it to a location in the folder tree on the left-hand side of the screen.Or ...
Page 16 - Scan to PDF button; Scan Business Card button
Scan to PDF button Use the lower-left Scan to PDF ( ) button to scan an item and save it as a PDF file. The file is automatically opened into Adobe Acrobat or your default PDF reader. Thefollowing default settings are used: ● Non-searchable (image-only) PDF file ● Black and white ● Single-sided (sim...
Page 17 - Scanner Tools button
To scan a business card, adjust the paper guides to the width of the card and insert it asfollows: ● vertically ● face down into the document feeder When you press the Scan Business Card button, the NewSoft Presto! BizCard program automatically launches and scans the card. The following settings are...
Page 18 - Cancel button; Scan from other software programs
front-panel buttons, to map the scanner buttons to different applications, or to viewscanner maintenance information. For more information, see Scanner Tools Utility or the Scanner Tools Utility online Help. Cancel button Use the far-left upper Cancel ( ) button to cancel a scan that is in progress....
Page 19 - Order maintenance and scanning supplies; Clean the scanner glass
3 Care and maintenance This section presents information about how to care for and maintain the scanner. ● Scanner Tools Utility ● Order maintenance and scanning supplies ● Clean the scanner glass ● Use the HP paper-path cleaning cloth ● Clean the feed-roller assembly Occasional cleaning of the scan...
Page 20 - Use the HP paper-path cleaning cloth
To clean the strips of glass, follow these steps:1. Disconnect the USB cable and power supply from the scanner. 2. Open the scanner hatch. 3. Clean the glass by using a soft, lint-free cloth that has been sprayed with a mild glasscleaner. Caution Use only glass cleaner to clean the scanner glass. Av...
Page 21 - Clean the feed-roller assembly
3. Place the unfolded cloth into the document feeder. 4. Press the Scan Document button. Caution Wait two minutes for the components to dry before proceeding to the next step. 5. Place up to five pages of printed paper in the scanner. Scan and view the results. 6. If streaks still appear, repeat ste...
Page 23 - Troubleshooting; Scanner LEDs
4 Troubleshooting This section contains solutions for common problems with the scanner. ● Scanner LEDs ● Scanner initialization or hardware problems ● Scanner operation problems ● Scanner paper path problems ● Contact HP Support For additional troubleshooting, see the help for the scanning program t...
Page 24 - Scanner initialization or hardware problems; Reset the scanner
LED indication Scanner action or condition The Power LED is lit with a steady,dim amber light. The scanner is in Power Save mode. The Power LED is lit with a steadygreen light. The scanner is on and ready to scan. The Power LED blinks green at amedium speed. The scanner is scanning an original. Both...
Page 25 - Check the cables
4. A software conflict might exist on your computer. You might need to uninstall andthen reinstall the scanner software.a. Click Start , click Settings , and then click Control Panel . (In Windows XP, click Start , and then click Control Panel .) b. Click Add/Remove Programs (in Windows XP, click Ad...
Page 26 - Scanner operation problems
Scanner operation problems ● Scanner will not turn on ● Scanner does not scan right away ● Scanned image is fuzzy ● Scanner is scanning items very slowly ● Scanned images are not straight ● Vertical white stripes appear on the printed page ● Scanner buttons are not working correctly Scanner will not...
Page 27 - Scanner buttons are not working correctly; Scanner paper path problems
Scanner buttons are not working correctly After each step, start a scan to see if the buttons are working. If the problem persists,proceed with the next step.1. A cable might be loose. Ensure that the USB cable and the power supply aresecurely connected. 2. Turn off the scanner, wait 30 seconds, and...
Page 28 - Paper does not feed from the scanner; An item loaded in the scanner jams repeatedly
● The document feeder or output tray might contain more than the maximum numberof pages. Load fewer pages in the document feeder, and remove pages from theoutput tray. ● Check to see that the scanner hatch is fully closed. ● Clean the scanner paper path to help reduce misfeeds. If this does not help...
Page 30 - Contact HP Support
If you have your product name or model number, you can enter it here. A list displays ofavailable parts for that device that you can order. If you do not find what you are lookingfor, return to the first Web page and look for the list of available part services or resellersin your region, or contact...
Page 31 - Index
Index A accessibility 8applications, scan from 16 B blurry images 24business cards load in document feeder 10 scan 14scan button 3software 4 buttons about 2disable 9troubleshoot 25use 12 C cables troubleshoot 23 Cancel button locate 3use 16 clean feed-roller assembly 19paper path 18scanner glass 17 ...