Page 3 - Contents
Contents 3 Contents Customer self repair ...................................................................................................................... 6 Parts only warranty service .................................................................................................................
Page 6 - Customer self repair; Parts only warranty service
Customer self repair 6 Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identif...
Page 7 - Riparazione da parte del cliente
Customer self repair 7 • Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. • Facultatif - Pièces pour lesquelles la réparation par le client est fa...
Page 8 - Servizio di garanzia per i soli componenti; Customer Self Repair
Customer self repair 8 NOTA: alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei...
Page 9 - Parts-only Warranty Service (Garantieservice; Reparaciones del propio cliente
Customer self repair 9 anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSR- Ersatzteil geliefert werden, können Sie entnehmen, ob das defekte Teil an HP zurückgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an HP zurückzuschicken, mü...
Page 10 - Servicio de garantía exclusivo de componentes
Customer self repair 10 Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico. Con el envío de materiales para la sustitución de componentes CSR, HP especificará si los componentes defectuosos deberán devolverse a HP. En aquellos casos en los que sea necesario devolv...
Page 11 - Reparo feito pelo cliente
Customer self repair 11 periode, gewoonlijk vijf (5) werkdagen, retourneren aan HP. Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan HP u voor het vervangende onderdeel kosten i...
Page 12 - Serviço de garantia apenas para peças
Customer self repair 12 Serviço de garantia apenas para peças A garantia limitada da HP pode incluir um serviço de garantia apenas para peças. Segundo os termos do serviço de garantia apenas para peças, a HP fornece as peças de reposição sem cobrar nenhuma taxa. No caso desse serviço, a substituição...
Page 17 - Illustrated parts catalog; Mechanical components
Illustrated parts catalog 17 Illustrated parts catalog Mechanical components
Page 28 - Removal and replacement procedures; Required tools; Safety considerations; Preventing electrostatic discharge
Removal and replacement procedures 28 Removal and replacement procedures Required tools You need the following items for some procedures: • T-10/T-15 Torx screwdriver (included with the server) • Diagnostics Utility (included on the SmartStart CD-ROM) Safety considerations Before performing service ...
Page 29 - Rack warnings
Removal and replacement procedures 29 This symbol on an RJ-45 receptacle indicates a network interface connection. WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle. This symbol indicates the p...
Page 30 - Preparation procedures; Extend the server from the rack
Removal and replacement procedures 30 Preparation procedures To access some components and perform certain service procedures, you must perform one or more of the following procedures: • Extend the server from the rack (on page 30 ). If you are performing service procedures in an HP, Compaq branded,...
Page 31 - Power down the server
Removal and replacement procedures 31 2. After performing the installation or maintenance procedure, slide the server into the rack by pressing the server rail-release latches. Power down the server WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove th...
Page 32 - Front bezel
Removal and replacement procedures 32 3. Extend the server from the rack. Reverse the server installation steps in the documentation that ships with the rack-mounting option. 4. Press the server rail-release latches and remove the server from the rack. 5. Place the server on a sturdy, level surface....
Page 33 - Access panel
Removal and replacement procedures 33 2. Lift up the front bezel and remove it from the chassis. To replace the component, reverse the removal procedure. Access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before ...
Page 34 - Feet
Removal and replacement procedures 34 3. Loosen the two thumbscrews that secure the rack bezel to the chassis. 4. Remove the rack bezel. To replace the component, reverse the removal procedure. Feet NOTE: This procedure applies to tower servers only. To remove the component: 1. Power down the server...
Page 35 - Tower configuration panels
Removal and replacement procedures 35 3. Remove the feet. To replace the component, slide it back into the locking slot. Be sure that the foot clicks securely into the chassis. Repeat with the remaining feet, as necessary. Tower configuration panels To remove the component: 1. Power down the server ...
Page 36 - Rack rails
Removal and replacement procedures 36 Rack rails NOTE: This procedure applies to rack servers only. To remove the component: 1. Power down the server (on page 31 ). 2. Remove the server from the rack (on page 31 ). 3. Pull the rack rail latch. 4. Slide the rail to the front of the server to release ...
Page 37 - Hot-plug power supply
Removal and replacement procedures 37 Remove the component as indicated. To replace the component, reverse the removal procedure. Hot-plug power supply WARNING: To reduce the risk of electric shock, do not disassemble the power supply or attempt to repair it. Replace it only with the specified spare...
Page 38 - Hard drive blank
Removal and replacement procedures 38 3. Remove the power supply. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. To replace the component, reverse the removal procedure. Hard drive blank CAUTION: To...
Page 39 - Hard drive
Removal and replacement procedures 39 To replace the component, reverse the removal procedure. Hard drive To remove the component: CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or a blank. 1. Determine the sta...
Page 41 - System fans
Removal and replacement procedures 41 9. Remove the SAS cage. To replace the component, reverse the removal procedure. System fans The server supports redundant hot-plug fans to provide proper airflow to the system if a primary fan fails. In the standard, non-redundant, configuration, fans 1, 2, and...
Page 42 - Expansion slot cover
Removal and replacement procedures 42 • In the operating system: o The Health Driver performs an orderly shutdown if it detects a cautionary temperature level. If the server detects a critical temperature level before the orderly shutdown occurs, the server performs an immediate shutdown. Additional...
Page 43 - Expansion board
Removal and replacement procedures 43 5. Remove the expansion slot cover. Retain the slot cover for future use. CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed. To replace the ...
Page 44 - Slot release lever
Removal and replacement procedures 44 5. Release the retainer clip. 6. Press the slot release lever and swing the slot release lever upward. 7. Remove the expansion board. CAUTION: Make a note of board locations. Be sure to install replacements in the same slots. To replace the component, reverse th...
Page 45 - Processor air baffle
Removal and replacement procedures 45 4. Remove the expansion slot cover (" Expansion slot cover " on page 42 ). 5. Remove any expansion board installed in the slot (" Expansion board " on page 43 ). 6. From the rear of the chassis, push up on the lever locking tab. 7. Pull the relea...
Page 46 - Center wall
Removal and replacement procedures 46 4. Remove the processor air baffle. To replace the component, reverse the removal procedure. Center wall To remove the component: 1. Power down the server (on page 31 ). 2. Extend or remove the server from the rack (" Extend the server from the rack " on...
Page 47 - Media blanks
Removal and replacement procedures 47 7. Remove the center wall. To replace the component, reverse the removal procedure. Media blanks To remove the component: 1. Power down the server (on page 31 ). 2. Open or remove the tower bezel (" Front bezel " on page 32 ). CAUTION: To prevent imprope...
Page 48 - Half-height or full-height media devices; Systems Insight Display
Removal and replacement procedures 48 NOTE: HP recommends that you remove all media blanks to facilitate drive installation. Retain the blanks for future use. To replace the component, reverse the removal procedure. Half-height or full-height media devices To remove the component: 1. Power down the ...
Page 49 - Memory boards and FBDIMMs
Removal and replacement procedures 49 o Unlock and remove the bezel (" Front bezel " on page 32 ). o Extend the server from the rack (on page 30 ). 3. Remove the access panel (" Access panel " on page 33 ). 4. Press the HP Systems Insight Display ejector button to extend the HP Syste...
Page 50 - Memory board; FBDIMM
Removal and replacement procedures 50 For maximum performance, HP recommends that both memory boards be populated with the same total amount of memory to support 4x1 interleaving across both memory branches. Observe the following warnings when performing a replacement procedure: WARNING: Always comp...
Page 56 - Heatsink
Removal and replacement procedures 56 8. Close the heatsink retaining latches. 9. Install the processor air baffle. 10. Install the access panel. 11. Do one of the following: o Install and lock the bezel. o Slide the server back into the rack. 12. Power up the server. Heatsink To remove the componen...
Page 58 - PPM
Removal and replacement procedures 58 4. Close the heatsink retaining latches. 5. Install the processor air baffle. 6. Install the access panel. 7. Do one of the following: o Install and lock the bezel. o Slide the server back into the rack. 8. Power up the server. PPM To remove the component: 1. Po...
Page 59 - Power supply backplane
Removal and replacement procedures 59 5. Remove the PPM. NOTE: The appearance of compatible PPMs may vary. To replace the component, reverse the removal procedure. CAUTION: Only install a PPM if the processor is installed. Both the PPM and the processor must be installed together, otherwise the syst...
Page 60 - Video connector
Removal and replacement procedures 60 8. Disconnect the signal cable from the power supply backplane. 9. Disconnect all cables from the system board, as necessary, to access the power supply backplane. 10. Remove the power supply backplane. To replace the component, reverse the removal procedure. IM...
Page 62 - BBWC battery pack
Removal and replacement procedures 62 BBWC battery pack CAUTION: To prevent a server malfunction or damage to the equipment, do not add or remove the battery pack while an array capacity expansion, RAID level migration, or stripe size migration is in progress. CAUTION: After the server is powered do...
Page 63 - System board
Removal and replacement procedures 63 5. Remove the battery pack. To replace the component, reverse the removal procedure. System board IMPORTANT: If replacing the system board or clearing NVRAM, you must re-enter the server serial number through RBSU. To remove the component: 1. Power down the serv...
Page 68 - Battery
Removal and replacement procedures 68 After you replace the system board, you must re-enter the server serial number and the product ID. 1. During the server startup sequence, press the F9 key to access RBSU. 2. Select the System Options menu. 3. Select Serial Number . The following warning is displ...
Page 70 - Cabling; Cabling overview; Diskette drive cabling
Cabling 70 Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance. For information on cabling peripheral components, refer to the white paper on high-density deployment at the HP website ( ...
Page 75 - Diagnostic tools; Troubleshooting resources; Automatic Server Recovery
Diagnostic tools 75 Diagnostic tools Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software main...
Page 76 - Integrated Management Log; HP Integrated Lights Out 2 technology
Diagnostic tools 76 Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with 1-minute granularity. You can view recorded events in the IML in several ways, including the following: • From within HP SIM (" HP Systems ...
Page 77 - ProLiant Essentials Rapid Deployment Pack; ROMPaq utility
Diagnostic tools 77 • Deleting a logical drive configuration If you do not use the utility, ORCA will default to the standard configuration. For more information regarding array controller configuration, refer to the controller user guide. For more information regarding the default configurations th...
Page 78 - SmartStart software; SmartStart Scripting Toolkit
Diagnostic tools 78 IMPORTANT: This utility supports operating systems that may not be supported by the server. For operating systems supported by the server, see the HP website ( http://www.hp.com/support ). • Integrates with other software maintenance, deployment, and operating system tools • Auto...
Page 79 - HP Insight Diagnostics
Diagnostic tools 79 HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and p...
Page 80 - Server component identification; Front panel components
Server component identification 80 Server component identification Front panel components • Rack model Item Description 1 Hard drive bays 9-16 (optional drive cage) 2 USB connectors 3 HP Systems Insight Display 4 Video connector (rack model only) 5 HP Systems Insight Display ejector button 6 DVD/CD-...
Page 81 - Front panel LEDs and buttons
Server component identification 81 • Tower model Item Description 1 Media bay spacer 2 DVD/CD-ROM drive 3 Removable media bays 4 Hard drive bays 1-8 5 Hard drive bays 9-16 (optional drive cage) 6 USB connectors 7 HP Systems Insight Display 8 HP Systems Insight Display ejector button Front panel LEDs...
Page 82 - Rear panel components
Server component identification 82 Item Description Status 1 UID button — 2 UID LED Blue = Activated Flashing blue = System is being managed remotely Off = Deactivated 3 Internal system health LED Green = Normal (system on) Amber = System health is degraded Red = System health is critical Off = Norm...
Page 83 - Rear panel LEDs
Server component identification 83 Item Description 1 Keyboard connector 2 Mouse connector 3 USB connectors 4 iLO 2 management connector 5 Video connector 6 Serial connector 7 NIC 2 connector 8 PCI expansion slots 9 Hot-plug power supply (primary bay) 10 Hot-plug power supply blank (redundant bay) 1...
Page 84 - System board components
Server component identification 84 Item Description Status 5 NIC 2 link LED Green = Linked to network Off = No network connection 6 NIC 1 link LED Green = Linked to network Off = No network connection 7 NIC 1 activity LED Green or flashing green = Network activity Off = No network activity 8 Power s...
Page 85 - System maintenance switch
Server component identification 85 Item Description 12 Memory board connector 1 13 Memory board connector 2 14 PPM 1 15 Processor 1 16 Power connector 17 Fan control/HP Systems Insight Display connector 18 USB tape drive connector 19 IDE connector 20 Processor 2 21 PPM 2 22 Power connector 23 Front ...
Page 86 - Internal system health LED combinations
Server component identification 86 Internal system health LED combinations When the internal system health LED on the front panel (" Front panel LEDs and buttons " on page 81 ) illuminates either amber or red, the server is experiencing a health event. Combinations of illuminated HP Systems ...
Page 87 - SAS and SATA device numbers
Server component identification 87 SAS and SATA device numbers The server supports a combination of up to 16 SAS and SATA hard drives in two hard drive cages. HP recommends populating hard drive bays starting with the lowest SAS or SATA device number. SAS and SATA hard drive LEDs Item Description St...
Page 88 - SAS and SATA hard drive LED combinations
Server component identification 88 Item Description Status 2 Online/activity LED Green = Drive activity Flashing green = High activity on the drive or drive is being configured as part of an array Off = No drive activity SAS and SATA hard drive LED combinations Online/activity LED (green) Fault/UID ...
Page 89 - FBDIMM slots
Server component identification 89 FBDIMM slots The server supports two memory boards, each containing eight slots with paired banks identified by the letters A through D. Item Description 1 FBDIMM slot 1, bank A 2 FBDIMM slot 2, bank B 3 FBDIMM slot 3, bank C 4 FBDIMM slot 4, bank D 5 FBDIMM slot 5...
Page 91 - Systems Insight Display LEDs
Server component identification 91 Systems Insight Display LEDs To view a quick reference for component identification and status, access the Systems Insight Display. Item Description Status 1 Primary power supply LED Amber = Failure Off = Normal 2 Redundant power supply LED Amber = Failure Off = No...
Page 93 - Specifications; Environmental specifications; Server specifications
Specifications 93 Specifications Environmental specifications Specification Value Temperature range* Operating 10 ° C to 35 ° C (50 ° F to 95 ° F) Shipping -40 ° C to 70 ° C (-40 ° F to 158 ° F) Maximum wet bulb temperature 28 ° C (82.4 ° F) Relative humidity (noncondensing)** Operating 10% to 90% N...
Page 94 - Hot-plug power supply calculations; FBDIMM specifications
Specifications 94 Specification Value Rated input power 1500 W BTUs per hour 2730 Power supply output Rated steady-state power 800 W (low line), 1000 W (high line) Maximum peak power 1000 W (low line), 1200 W (high line) * 100 to 127 VAC is required for 10 A; 200 to 240 VAC is required for 6.7 A. Ho...
Page 95 - CD-ROM drive specifications
Specifications 95 Specification Value Transfer rate High 500 Kb/s Low 250 Kb/s Bytes/sector 512 Sectors per track (high/low) 18/9 Tracks per side (high/low) 80/80 Access times Track-to-track (high/low) 3 ms/6 ms Average (high/low) 169 ms/94 ms Setting time 15 ms Latency average 100 ms Cylinders (hig...
Page 96 - SAS and SATA hard drive specifications
Specifications 96 Specification Value Startup time < 10 s Stop time < 5 s (single); < 30 s (multisession) Laser parameters Type Semiconductor laser GaAs Wave length 700 ± 25 nm Divergence angle 53.5° ± 1.5° Output power 0.14 mW Operating conditions Temperature 5°C to 55°C (41°F to 131°F) Hu...
Page 97 - Acronyms and abbreviations
Acronyms and abbreviations 97 Acronyms and abbreviations ABEND abnormal end ASR Automatic Server Recovery BBWC battery-backed write cache BIOS Basic Input/Output System DDR double data rate DIMM dual inline memory module FBDIMM fully buffered DIMM IDE integrated device electronics iLO 2 Integrated L...
Page 99 - SIM; SNMP; UID; USB
Acronyms and abbreviations 99 SIM Systems Insight Manager SNMP Simple Network Management Protocol UID unit identification USB universal serial bus
Page 100 - Index
Index 100 A AC power supply 83 access panel 33 air baffle 30, 45 ASR (Automatic Server Recovery) 75 Automatic Server Recovery (ASR) 75 Autorun menu 78 B battery 84 battery-backed write cache (BBWC) 73 battery-backed write cache cabling 73 BIOS upgrade 77 buttons 80 C cables 70 cabling 70, 74 cabling...