HP ML330 G6 - Manual

Component identification 9 Rear panel components Item Description 1 Dedicated iLO 2 management port 2 Serial connector 3 10/100/1000 NIC 2 4 10/100/1000 NIC 1 connector/shared iLO 2 management port 5 Mouse connector 6 Power supply 1 7 Power supply blank 8 Slot 1 PCI-X* 9 Slot 2 PCI-X* 10 Slot 3 PCIe...

Component identification 10 *Slots 1 and 2 are available only when an optional PCI-X extender board is installed. Rear panel LEDs and buttons Item Description Status 1 UID button/LED Blue = Activated Flashing = System is being managed remotely. Off = Deactivated 2 NIC/iLO 2 activity Green or flashin...

Component identification 11 System board components For this server, some system board slots and connectors are reserved. Item Description 1 Hard drive backplane connectors (2) 2 Internal USB connector 3 Redundant power supply connector 4 Front panel connector 5 Reserved 6 SATA connectors 1-4 (hard ...

Component identification 12 Item Description 23 Fan 1 connector 24 Fan 1.5 or 2 connector 25 Fan 3 connector 26 Reserved 27 Processor socket 1 (populated) 28 Battery 29 Reserved 30 Power connector 31 Front USB connector * The server supports one optical drive that can be connected to either SATA con...

Component identification 13 NMI functionality An NMI crash dump enables administrators to create crash dump files when a system is hung and not responding to traditional debug mechanisms. Crash dump log analysis is an essential part of diagnosing reliability problems, such as hangs in operating syst...

Component identification 14 Item LED description Status 4 Overtemperature Amber = System has reached a cautionary or critical temperature level. Off = Normal 5 Fan 1 failure Amber = Fan has failed or is missing. Off = Normal 6 Fan 1.5 or 2 failure Amber = Fan has failed or is missing. Off = Normal 7...

Component identification 15 System LED and Color Internal Health LED Color Status Overtemperature (amber) Amber The Health Driver has detected a cautionary temperature level. Red The server has detected a hardware critical temperature level. Fan module (amber) Red The minimum fan requirements are no...

Component identification 17 SAS and SATA device numbers • Standard configuration • Optional configuration with hard drive expansion cage

Component identification 18 Hot-plug SATA or SAS hard drive LEDs Item LED description Status 1 Fault/UID status Amber = Drive failure Flashing amber = Fault-process activity Blue = Unit identification is active Off = No fault-process activity 2 Online/Activity status Green = Drive activity Flashing ...

Component identification 19 Fan locations • Standard fan configuration • Redundant fan configuration

Operations 20 Operations Power up the server To power up the server, press the Power On/Standby button. Power down the server WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove the power cord to remove power from the server. The front panel Power On/St...

Operations 21 To remove the component: 1. Power down the server (on page 20 ). 2. Using the key provided with the server, unlock the bezel. 3. Remove the bezel, as needed. Extend the server from the rack NOTE: If the optional cable management arm option is installed, you can extend the server withou...

Operations 22 o Open or remove the tower bezel, as needed (" Open or remove the tower bezel " on page 20 ). o Extend the server from the rack (on page 21 ). 3. Loosen the access panel screws. 4. Slide the access panel back about 1.5 cm (0.5 in). 5. Lift and remove the access panel. CAUTION: ...

Operations 23 1. Power down the server (on page 20 ). 2. Do one of the following: o Open or remove the tower bezel, as needed (" Open or remove the tower bezel " on page 20 ). o Extend the server from the rack (on page 21 ). 3. Remove the access panel (on page 21 ). 4. Remove the air baffle ...

Operations 24 CAUTION: Always populate each media bay with either a device or a blank. Proper airflow can only be maintained when the bays are populated. Unpopulated drive bays can lead to improper cooling and thermal damage. 3. Remove the media bay blank. Remove a bezel blank 1. Power down the serv...

Operations 25 4. Place the tower server on its side. 5. Remove the air baffle (on page 22 ). 6. Disconnect the power cable from the processor board. 7. Using a T-15 Torx screwdriver, remove the screws securing the processor board. 8. Remove the processor board. 9. Using the wrench provided in the ki...

Setup 28 Setup Optional installation services Delivered by experienced, certified engineers, HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems. HP Care Packs let you integrate both hardware and software support into a ...

Setup 29 • Leave a minimum clearance of 63.5 cm (25 in) in front of the rack. • Leave a minimum clearance of 76.2 cm (30 in) behind the rack. • Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack or row of racks. HP servers draw in cool air through the...

Setup 30 Power requirements Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (Nati...

Setup 34 5. Slide the tray fully into the rack, and then tighten the thumbscrews. 6. Slide the locking bracket forward, and then tighten the thumbscrews. Installing the operating system To operate properly, the server must have a supported operating system. For the latest information on supported op...

Setup 35 Follow the on-screen instructions to begin the installation process. For information on using these installation paths, refer to the SmartStart installation poster in the HP ProLiant Essentials Foundation Pack, included with the server. Registering the server To register the server, refer t...

Hardware options installation 36 Hardware options installation Introduction If more than one option is being installed, read the installation instructions for all the hardware options and identify similar steps to streamline the installation process. WARNING: To reduce the risk of personal injury fr...

Hardware options installation 42 26. Power up the server (on page 20 ). Memory options IMPORTANT: This server does not support mixing RDIMMs and UDIMMs. Attempting to mix these two types causes the server to halt during BIOS initialization. The memory subsystem in this server can support RDIMMs or U...

Hardware options installation 43 one rank accessible at a time. A quad-rank DIMM is, effectively, two dual-rank DIMMs on the same module. Only one rank is accessible at a time. The server memory control subsystem selects the proper rank within the DIMM when writing to or reading from the DIMM. Dual-...

Hardware options installation 44 Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory errors that would otherwise be uncorrected and result in a server failure. The server provides notification that correctable error events have exceeded a pr...

Hardware options installation 45 Multi-processor Advanced ECC population order For Advanced ECC mode configurations with multiple processors, populate the DIMM slots for each processor in the following order: • RDIMM: Sequentially in alphabetical order (A through I) • UDIMM: A through F, sequentiall...

Hardware options installation 46 • UDIMM o First: A and B o Last: D and E o Do not populate slots C, F, G, H, or I. After installing the DIMMs, use RBSU to configure the system for Lockstep memory support (" Configuring lockstep memory " on page 78 ). Installing DIMMs CAUTION: To avoid damag...

Hardware options installation 47 Redundant hot-plug power supply option The server supports a second hot-plug power supply to provide redundant power to the system if the primary power supply fails. WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power ...

Hardware options installation 49 4. Connect the power cord to the power supply. 5. Using the retaining clip shipped with the server, secure the power cord to the power supply handle. Securing the cord will ensure enough slack. 6. Connect the power cord to the AC power source. 7. Be sure that the pow...

Hardware options installation 50 7. Install a fan from the option kit in fan bay 1. 8. Locate the fan 1 connector (" System board components " on page 11 ). 9. Remove the jumper from the fan 1 connector. 10. Connect the fan cables to the system board (" System board components " on p...

Hardware options installation 56 Be sure to thread the cables through the rear of the non-hot-plug expansion cage into the server. 9. Connect the cables to the SATA connectors 1-4 on the system board (" System board components " on page 11 ). 10. Install the air baffle. 11. Install the acces...

Hardware options installation 57 Identifying guide screws When installing drives in the removable media bay, guide screws must be installed so that the drives align correctly in the drive cage. HP has provided extra guide screws, located behind the side access panel. Depending on the option, use 5.2...

Hardware options installation 59 10. Remove the applicable bezel blank from the bezel (" Remove a bezel blank " on page 24 ). 11. Install the access panel (on page 22 ). 12. Do one of the following: o Close or install the tower bezel, as needed. o Slide the server back into the rack. 13. Pow...

Hardware options installation 60 7. Install the tape drive. 8. Connect the power cable to the rear of the drive. 9. Connect the USB tape drive cable to the rear of the drive and to the USB tape drive connector on the system board. 10. Remove the applicable bezel blank from the bezel (" Remove a ...

Hardware options installation 62 10. Connect the tape drive cable to the rear of the drive and to the SAS controller. 11. Remove the applicable bezel blanks from the bezel (" Remove a bezel blank " on page 24 ). 12. Install the access panel (on page 22 ). 13. Do one of the following: o Close...

Hardware options installation 64 o Extend the server from the rack (on page 21 ). 3. Remove the access panel (on page 21 ). 4. Remove the expansion slot cover (" Removing the expansion slot cover " on page 62 ). 5. Install the expansion board, and then press firmly to seat the board in the c...

Hardware options installation 67 19. Do one of the following: o Close or install the tower bezel, as needed. o Slide the server back into the rack. 20. Connect all power cords to the server. 21. Connect power cords to the power source. 22. Power up the server (on page 20 ). Storage controller option...

Hardware options installation 69 7. Connect the cable to the cache module. 8. Install the battery pack. 9. Route the cable. 10. Install the access panel (on page 22 ). 11. Do one of the following: o Close or install the tower bezel, as needed. o Slide the server back into the rack. 12. Power up the ...

Hardware options installation 70 o Extend the server from the rack (on page 21 ). 3. Remove the access panel (on page 21 ). 4. Remove the expansion slot cover (" Removing the expansion slot cover " on page 62 ). 5. Install the SAS controller (" Installing expansion boards " on page 6...

Hardware options installation 71 5. Install the dedicated iLO 2 management port module. 6. Using a T-15 Torx screwdriver, secure the dedicated iLO 2 management port module. 7. Install the access panel. 8. Do one of the following: o Close or install the tower bezel, as needed. o Slide the server back...

Hardware options installation 72 2. Retaining the recovery key/password (on page 74 ). 3. Enabling the Trusted Platform Module (on page 74 ). Enabling the TPM requires accessing the ROM-Based Setup Utility (RBSU) (" HP ROM-Based Setup Utility " on page 76 ). For more information about RBSU, ...

Hardware options installation 74 o Close or install the tower bezel, as needed. o Slide the server back into the rack. 13. Power up the server (on page 20 ). Retaining the recovery key/password The recovery key/password is generated during BitLocker™ setup, and can be saved and printed after BitLock...

Configuration and utilities 75 Configuration and utilities Configuration tools SmartStart software SmartStart is a collection of software that optimizes single-server setup, providing a simple and consistent way to deploy server configuration. SmartStart has been tested on many ProLiant server produ...

Configuration and utilities 76 Configuration Replication Utility CONREP is shipped in the SmartStart Scripting Toolkit and is a program that works with RBSU to replicate hardware configuration on ProLiant servers. This utility is run during State 0, Run Hardware Configuration Utility, when doing a s...

Configuration and utilities 77 intervention. During this process, the ORCA utility, in most cases, automatically configures the array to a default setting based on the number of drives connected to the server. NOTE: The server may not support all the following examples. NOTE: If the boot drive is no...

Configuration and utilities 78 3. Select System Options . 4. Select Advanced Memory Protection . 5. Select Mirrored Memory with Advanced ECC Support . 6. Press the Enter key. 7. Press the Esc key to exit the current menu or press the F10 key to exit RBSU. For more information on mirrored memory, see...

Configuration and utilities 79 The utility also provides support for the following functions: • Reconfiguring one or more logical drives • Viewing the current logical drive configuration • Deleting a logical drive configuration • Setting the controller to be the boot controller If you do not use the...

Configuration and utilities 80 Management tools Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND, or panic. A system fail-safe timer, the ASR timer, starts when the System Management driver, a...

Configuration and utilities 81 CAUTION: Perform a backup before running the System Erase Utility. The utility sets the system to its original factory state, deletes the current hardware configuration information, including array setup and disk partitioning, and erases all connected hard drives compl...

Configuration and utilities 82 NOTE: The server ships with the same version programmed on each side of the ROM. Safety and security benefits When you flash the system ROM, ROMPaq writes over the backup ROM and saves the current ROM as a backup, enabling you to switch easily to the alternate ROM vers...

Configuration and utilities 83 For more information or to download the utility, refer to the HP website ( http://www.hp.com/servers/diags ). HP Insight Diagnostics survey functionality HP Insight Diagnostics (on page 82 ) provides survey functionality that gathers critical hardware and software info...

Configuration and utilities 84 SMP automates the migration of the operating system, applications, and data from one server to another without errors, eliminating the need for manual redeployment of these elements on the new server. During the migration process, the software automatically loads new d...

Configuration and utilities 86 Care Pack HP Care Pack Services offer upgraded service levels to extend and expand standard product warranty with easy-to-buy, easy-to-use support packages that help you make the most of your server investments. Refer to the Care Pack website ( http://www.hp.com/hps/ca...

Troubleshooting 87 Troubleshooting Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification, error message interpretation, issue resolution, and software mainte...

Troubleshooting 88 Important safety information Before servicing this product, read the Important Safety Information document provided with the server. Symbols on equipment The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions. This symbol indi...

Troubleshooting 89 WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that: • The leveling feet are extended to the floor. • The full weight of the rack rests on the leveling feet. • The stabilizing feet are attached to the rack if it is a single-rack installation. • ...

Troubleshooting 90 To answer these questions, the following information may be useful: • Run HP Insight Diagnostics (on page 82 ) and use the survey page to view the current configuration or to compare it to previous configurations. • Refer to your hardware and software records for information. • Re...

Troubleshooting 91 • If a device has latches, be sure they are completely closed and locked. • Check any interlock or interconnect LEDs that may indicate a component is not connected properly. • If problems continue to occur, remove and reinstall each device, checking the connectors and sockets for ...

Troubleshooting 92 General diagnosis flowchart The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart. Item Refer to 1 "Symptom information (on page 89 )"...

Troubleshooting 97 POST problems flowchart Symptoms: • Server does not complete POST NOTE: The server has completed POST when the system attempts to access the boot device. • Server completes POST with errors Possible problems: • Improperly seated or faulty internal component • Faulty KVM device • F...

Troubleshooting 98 OS boot problems flowchart Symptoms: • Server does not boot a previously installed operating system • Server does not boot SmartStart Possible causes: • Corrupted operating system • Hard drive subsystem problem • Incorrect boot order setting in RBSU

Troubleshooting 100 Server fault indications flowchart Symptoms: • Server boots, but a fault event is reported by Insight Management Agents (on page 81 ) • Server boots, but the internal health LED, external health LED, or component health LED is red or amber

Troubleshooting 102 POST error messages and beep codes For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website ( http://www.hp.com/support ). WARNING: To avoid potential...

Battery replacement 103 Battery replacement If the server no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years. WARNING: The computer contains an internal lithium ma...

Regulatory compliance notices 105 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the pr...

Regulatory compliance notices 106 energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful inte...

Regulatory compliance notices 107 Canadian notice (Avis Canadien) Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel broui...

Regulatory compliance notices 108 This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recy...

Regulatory compliance notices 109 Class B equipment Chinese notice Class A equipment Laser compliance This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Pr...

Regulatory compliance notices 110 Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. To forward them to recycling or proper disposal, use the public collection system or return them to HP, an authorized HP Partner, or their agents. For mor...

Electrostatic discharge 111 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boa...

Specifications 112 Specifications Environmental specifications Specification Value Temperature Operating 1 10 ° C to 35 ° C (50 ° F to 90 ° F) Non-operating 30 ° C to 60 ° C (-22 ° F to 140 ° F) Maximum rate of temperature change Operating 2,3 10°C/hr (18°F/hr) Non-operating 20°C/hr (36°F/hr) Relati...

Specifications 113 Specification Value Weight (no drives installed) 16.04 kg (35.37 lb) Power supply specifications Depending on installed options, the server is configured with one of the following power supplies: • HP ProLiant 750 W Power Supply Specification Value Input requirements Rated input v...

Technical support 115 Technical support Before you contact HP Be sure to have the following information available before you call HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error mes...

Technical support 117 Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP ( http://www.hp.com/go/selfrepair ). Riparazione da parte del cliente Per abbreviare i tempi di r...

Technical support 118 HINWEIS : Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet. CSR-Teile werden a...

Technical support 119 el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio. Para obtener más información acerca del programa de Reparaciones del pro...

Acronyms and abbreviations 123 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility ADU Array Diagnostics Utility ASR Automatic Server Recovery BIOS Basic Input/Output System DDR double data rate IEC International Electrotechnical Commission iLO Integrated Lights-Out IML Int...

Index 126 A access panel 21, 22 ACU (Array Configuration Utility) 78 additional information 87 ADU (Array Diagnostic Utility) 83 air baffle 22 air baffle, configuring 23 airflow requirements 28, 29 Altiris Deployment Solution 79 Altiris eXpress Deployment Server 79 Array Configuration Utility (ACU) ...