HP M9050 MFP - Manual

Product features The HP LaserJet M9040 MFP and HP LaserJet M9050 MFP are designed to be shared by a workgroup.The MFP is a standalone copier that does not require connection to a computer. With the exception ofnetwork printing, you can select all functions at the MFP control panel. Functions ● Two-s...

Output devices This MFP comes with a 3000-sheet stacker, a 3000-sheet stapler/stacker, a multifunction finisher, oran 8-bin mailbox. 3,000-sheet stacker ● Stacks up to 3,000 sheets of A4- or letter-size paper ● Stacks up to 1,500 sheets of A3- or ledger-size paper ● Can offset jobs, or offset the fi...

● Staples up to 25 sheets of paper per document A3- and ledger-size paper ● Folds single pages ● Saddle-stitches and folds up to 40 booklets of 5 sheets stacked, or 20 booklets of 10 sheetsstacked. Stapling information The finisher can staple documents that contain between two pages and 50 pages of ...

2 Control panel ● Use the control panel ● Use the Administration menu ENWW 11

Home screen The home screen provides access to the device features, and it indicates the current status of the device. NOTE: Depending on how the system administrator has configured the device, the features that appear on the home screen can vary. Figure 2-2 Home screen 1 Features Depending on how t...

Buttons on the touchscreen The status line on the touchscreen provides information about the status of the device. Various buttonscan appear in this area. The following table describes each button. Home button . Touch the home button to go to the Home screen from any other screen. Start button . Tou...

Use the Administration menu Use the administration menu to set up default device behavior and other global settings, such as thelanguage and the format for date and time. NOTE: Menus can be locked by the administrator. Contact the administrator if a menu or menu item is not available. Navigate the A...

Default Job Options menu Administration > Default Job Options Use this menu to define the default job options for each function. If the user does not specify the joboptions when creating the job, the default options are used. The Default Job Options menu contains the following sub-menus: ● Defaul...

Default Copy Options Administration > Default Job Options > Default Copy Options NOTE: Values shown with “(default)” are the factory-default values. Some menu items have no default. Table 2-3 Default Copy Options menu Menu item Sub-menu item Values Description Number of Copies Type the number ...

Default Fax Options Administration > Default Job Options > Default Fax Options NOTE: This menu is only available if the HP LaserJet Analog Fax Accessory 300 is installed. Table 2-4 Fax Send menu Menu item Sub-menu item Values Description Resolution Standard (100x200dpi)(default) Fine (200x200d...

Default E-mail Options Administration > Default Job Options > Default E-mail Options Use this menu to set default options for e-mails that are sent from the device. NOTE: Values shown with “(default)” are the factory-default values. Some menu items have no default. Menu item Values Description...

Default Send to Folder Options Administration > Default Job Options > Default Send to Folder Options Use this menu to set default options for scan jobs sent to the computer. NOTE: Values shown with “(default)” are the factory-default values. Some menu items have no default. Menu item Values De...

Default Print Options Administration > Default Job Options > Default Print Options Use this menu to set default options for jobs that are sent from a computer. NOTE: Values shown with “(default)” are the factory-default values. Some menu items have no default. Table 2-6 Default Print Options m...

Initial Setup menu Administration > Initial Setup The Initial Setup menu contains the sub-menus shown: ● Networking and I/O menu ● Fax Setup menu ● E-mail Setup menu NOTE: Values shown with "(default)" are the factory-default values. Some menu items have no default. Networking and I/O Adm...

Fax Setup Administration > Initial Setup > Fax Setup NOTE: This menu is only available if the HP LaserJet Analog Fax Accessory 300 is installed. Table 2-11 Fax Setup menu Menu item Sub-menu item Sub-menu item Values Description Required Settings Country/Region (Countries/regionslisted) Configu...

Resets menu Administration > Resets Table 2-17 Resets menu Menu item Values Description Clear Local Address Book Clear (button) Use this feature to clear all addresses from the address books thatare stored on the device. Clear Fax Activity Log Yes No (default) Use this feature to clear all events...

3 Software for Windows ● Supported operating systems for Windows ● Supported printer drivers for Windows ● HP Universal Print Driver (UPD) ● Select the correct printer driver for Windows ● Priority for print settings ● Change printer-driver settings for Windows ● Install the Windows software ● Suppo...

Supported operating systems for Windows The product supports the following Windows operating systems: ● Windows XP (32-bit and 64-bit) ● Windows Server 2003 (32-bit and 64-bit) ● Windows 2000 ● Windows Vista 48 Chapter 3 Software for Windows ENWW

Supported printer drivers for Windows ● PCL 6 ● PCL 5 – Product Specific Driver based on the HP Universal Print Driver. ● PS – Product Specific Driver based on the HP Universal Print Driver. The printer drivers include online Help that has instructions for common printing tasks and also describesthe...

HP Universal Print Driver (UPD) The HP Universal Print Driver (UPD) for Windows is a single driver that gives you instant access tovirtually any HP LaserJet product, from any location, without downloading separate drivers. It is built onproven HP print driver technology and has been tested thoroughl...

Select the correct printer driver for Windows Printer drivers provide access to the product features and allow the computer to communicate with theproduct (using a printer language). Check the installation notes and readme files on the device CD foradditional software and languages. HP PCL 6 driver ...

Priority for print settings Changes to print settings are prioritized depending on where the changes are made: NOTE: The names of commands and dialog boxes might vary depending on your software program. ● Page Setup dialog box : Click Page Setup or a similar command on the File menu of the program y...

Change printer-driver settings for Windows Change the settings for all print jobsuntil the software program is closed Change the default settings for allprint jobs Change the product configurationsettings 1. On the File menu in the software program, click Print . 2. Select the driver, and then click...

Install the Windows software Install Windows software for direct connections When installing the product software in a direct-connect environment, always install the software beforeconnecting the USB cable. In addition, make sure to use a standard 2-meter USB cable. 1. Close all software programs th...

4. Insert the product CD-ROM into the CD-ROM drive. If the welcome screen does not open, start it by using the following procedure: a. On the Start menu, click Run . b. Type the following: X:\setup (where X is the letter of the CD-ROM drive). c. Click OK . 5. When prompted, click Install . The print...

Supported utilities This MFP is equipped with several utilities that make it easy to monitor and manage the MFP on anetwork. HP Web Jetadmin HP Web Jetadmin is a browser-based management tool for HP Jetdirect-connected printers within yourintranet, and it should be installed only on the network admi...

Software for other operating systems OS Software UNIX For HP-UX and Solaris networks, go to www.hp.com/support/net_printing to download the HP Jetdirect printer installer for UNIX. Linux For information, go to www.hp.com/go/linuxprinting . 58 Chapter 3 Software for Windows ENWW

4 Use the product with Macintosh ● Software for Macintosh ● Use features in the Macintosh printer driver ENWW 59

Software for Macintosh Supported operating systems for Macintosh The device supports the following Macintosh operating systems: ● Mac OS X V10.2.8, V10.3, V10.4 and later NOTE: For Mac OS V10.4 and later, PPC and Intel Core Processor Macs are supported. Supported printer drivers for Macintosh The HP...

Mac OS X V10.3 and later 1. Make sure the product is turned on. 2. Insert the CD into the CD-ROM drive. If the CD does not run automatically, double-click the CDicon on the desktop. 3. Double-click the Installer icon in the HP LaserJet Installer folder. 4. Follow the instructions on the computer scr...

IP Printing a. Enter the IP address for the product. b. Select the printer model if one is not already selected. 8. Click Add . The Installable Options dialog box appears. Select the product options that you are using. 9. Print a test page from any software program to make sure that the software is ...

Item Description IP Settings Changes the device network settings and provides access to the embedded Web server. Bonjour Settings Provides the ability to turn on or off Bonjour support or change the device service namethat is listed on a network. Additional Settings Provides access to the embedded W...

Change the settings for all print jobsuntil the software program is closed Change the default settings for allprint jobs Change the product configurationsettings Mac OS X V10.3 or Mac OS X V10.4 1. From the Apple menu, click System Preferences and then Print & Fax . 2. Click Printer Setup . 3. C...

Use features in the Macintosh printer driver Create and use printing presets in Macintosh Use printing presets to save the current printer driver settings for reuse. Create a printing preset 1. On the File menu, click Print . 2. Select the driver. 3. Select the print settings. 4. In the Presets box,...

Print on both sides of the page (duplex printing) Use automatic duplex printing 1. Insert enough paper into one of the trays to accommodate the print job. If you are loading specialpaper such as letterhead, load it in one of the following ways: ● For tray 1, load the letterhead paper face-up with th...

5 Connectivity ● USB connection ● Auxiliary connection ● Network configuration ENWW 71

Network configuration You might need to configure certain network parameters on the device. You can configure theseparameters in the following locations: ● Installation software ● Device control panel ● Embedded Web server ● Management software (HP Web Jetadmin or HP LaserJet Utility for Macintosh) ...

5. Touch TCP/IP . 6. Touch IPV4 Settings . 7. Touch Config Method . 8. Touch Manual . 9. Touch Save . 10. Touch Manual Settings . 11. Touch Default Gateway . 12. Touch the Default Gateway text box. 13. Use the touchscreen keyboard to type the default gateway. 14. Touch OK . 15. Touch Save . Configur...

Disable AppleTalk 1. Scroll to and touch Administration . 2. Scroll to and touch Initial Setup . 3. Touch Networking and I/O . 4. Touch Embedded Jetdirect . 5. Touch AppleTalk . 6. Touch Enable . 7. Touch Off . 8. Touch Save . Disable DLC/LLC 1. Scroll to and touch Administration . 2. Scroll to and ...

6 Paper and print media ● Understand paper and print media use ● Supported paper and print media sizes ● Custom paper sizes ● Special paper or print media guidelines ● Load paper and print media ● Configure trays ● Select the output bin ENWW 79

Understand paper and print media use This product supports a variety of paper and other print media in accordance with the guidelines in thisuser guide. Paper or print media that does not meet these guidelines might cause the following problems: ● Poor print quality ● Increased jams ● Premature wear...

Custom paper sizes This product supports a variety of custom paper sizes. Supported custom sizes are sizes that are withinthe minimum- and maximum-size guidelines for the product but are not listed in the supported papersizes table. When using a supported custom size, specify the custom size in the ...

Special paper or print media guidelines This product supports printing on special media. Use the following guidelines to obtain satisfactoryresults. When using special paper or print media, be sure to set the type and size in your print driver toobtain the best print results. CAUTION: HP LaserJet pr...

Load paper and print media This section contains information about loading standard- and custom-size media into the four inputtrays. CAUTION: To avoid a jam, never add or remove paper from tray 1 or open tray 2, tray 3, or tray 4 while printing or copying from that tray. To avoid damaging the MFP, p...

Configure trays The MFP might automatically prompt you to configure a tray for type and size when you load media intothe tray. The following message appears on the control panel: Tray <X> [type] [size] To change size or type, touch “Modify”. To accept, touch “OK”. . NOTE: The prompt does not a...

Source To print by Source select a specific tray from MFP to pull from. The MFP tries to print from this tray, no matter what type or size is loaded. If you select a tray that is configured for a type or size that does notmatch your print job, the MFP does not print automatically. Instead, it waits ...

Select the output bin The MFP has at least two output bin locations: the ADF output bin (1) and an output bin on the outputdevice. Figure 6-22 Output bins It is recommended that you select an output location through the software program or printer driver. Stacker or stapler/stacker output bins If yo...

Select an output location Printing It is recommended that you select an output location (bin) through your program or driver. Where andhow you make selections depends on your program or driver, set the default output location from theMFP control panel. 1. Scroll to and touch Administration . 2. Touc...

7 Print tasks ● Media type and tray loading ● Use features in the Windows printer driver ● Staple documents ● Cancel a print job ● Print on envelopes ● Job storage features for print ENWW 97

Media type and tray loading Minimum media dimensions are 98 x 191 mm (3.8 x 7.5 inches). Maximum media dimensions are 312 x 470 mm (12.3 x 18.5 inches). Table 7-1 Tray 1 media information Media type Media specifications Media quantity Driver settings Paper orientation Paper and cardstock,standard si...

Use features in the Windows printer driver Open the printer driver How do I Steps to perform Open the printer driver On the File menu in the software program, click Print . Select the printer, and then click Properties or Preferences . Get help for any printing option Click the ? symbol in the upper...

Set document effects To perform the following tasks, open the printer driver and click the Effects tab. How do I Steps to perform Scale a page to fit on a selected paper size Click Print document on , and then select a size from the drop- down list. Scale a page to be a percent of the actual size Cl...

Set job storage options To perform the following tasks, open the printer driver and click the Job Storage tab. How do I Steps to perform Print one copy for proof before printing all the copies In the Job Storage Mode area, click Proof and Hold . The product prints the first copy only. A message appe...

Staple documents NOTE: Stapling features are only available if the stapler/stacker or multifunction finisher are attached to the MFP. Set the stapler at the control panel for printed jobs You can usually select the stapler in your software program or printer driver, although some optionsmight be ava...

Configure the device to stop or continue when the staple cartridge is empty You can specify whether the MFP stops printing when the staple cartridge is empty or if it continuesprinting but does not staple the jobs. 1. Scroll to and touch Administration . 2. Scroll to and touch Device Behavior . 3. S...

Cancel a print job You can stop a print request by using the control panel or by using the software program. For instructionsabout how to stop a print request from a computer on a network, see the online Help for the specificnetwork software. NOTE: It can take some time for all printing to clear aft...

Print on envelopes Envelopes must be printed from tray 1, which holds up to 10 envelopes. Printing performance dependson the construction of the envelope. Always test a few sample envelopes before purchasing a largequantity. For envelope specifications, see Supported paper and print media sizes on p...

Job storage features for print The following job-storage features are available for print jobs: ● Proof and hold jobs : This feature provides a quick and easy way to print and proof one copy of a job and then print the additional copies. ● Personal jobs : When you send a private job to the device, t...

Use the proof and hold feature The proof and hold feature provides a quick and easy way to print and proof one copy of a job. To permanently store the job and prevent the device from deleting it when space is needed for somethingelse, select the Stored Job option in the driver. Create a proof and ho...

Create a personal job To specify that a job is personal, in the driver, select the Personal Job option, type a user name and job name, and then type a four-digit PIN into the Make Job Private field. The job will not print until you enter the PIN at the device control panel. Print a personal job You ...

Create a QuickCopy job CAUTION: If the device needs additional space to store newer QuickCopy jobs, the device deletes other stored QuickCopy jobs, starting with the oldest job. To permanently store a job and prevent thedevice from deleting it when space is needed, select the Job Storage option in t...

Create a stored print job In the driver, select the Stored Job option, and then type a user name and job name. The job does not print until someone requests it at the device control panel. Print a stored print job At the control panel, you can print a job that is stored on the device hard disk. 1. F...

8 Copy This device can function as a standalone, walk-up copier. It is not necessary to install the printing systemsoftware on the computer; you can adjust the copy settings at the control panel. You can also copyoriginals by using either the document feeder or the scanner glass. This chapter provid...

Use the Copy screen From the Home screen, touch Copy to view the Copy screen. Note that only the first six copy features are immediately visible. In order to view additional copy features, touch More Options . Figure 8-1 Copy screen 120 Chapter 8 Copy ENWW

Set the default copy options You can use the administration menu to establish default settings that apply to all copy jobs. If necessary,you can override most settings for an individual job. After that job is complete, the device returns to thedefault settings. 1. From the Home screen, scroll to and...

Basic copy instructions This section provides the basic instructions for copying. Copy from the scanner glass Use the scanner glass to make as many as 999 copies of small, lightweight media or heavy media. Thisincludes media such as receipts, newspaper clippings, photographs, old documents, worn doc...

Adjust the copy settings The device offers several features so you can optimize copied output. These features are all availableon the Copy screen. The Copy screen consists of several pages. From the first page, touch More Options to go to the next page. Then touch the up or down arrow buttons to scr...

Copy two-sided documents Two-sided documents can be copied manually or automatically. Copying two-sided documents manually Copies resulting from this procedure are printed on one side, and need to be hand-collated. 1. Load the documents to be copied into the document feeder input tray with the first...

Copy mixed-size originals You can copy original documents that are printed on different sizes of paper as long as the sheets ofpaper have one common dimension. For example, you could combine letter and legal sizes, or you couldcombine A4 and A5 sizes. 1. Arrange the sheets in the original document s...

Change the copy-collation setting You can set the device to automatically collate multiple copies into sets. For example, if you are makingtwo copies of three pages and the automatic collation is on, the pages print in this order: 1,2,3,1,2,3. Ifautomatic collation is off, the pages print in this or...

Copy photos and books Copy a photo NOTE: Photos should be copied from the flatbed scanner, not from the document feeder. 1. Lift the lid and place the photo on the flatbed scanner with the picture-side down and the upper-left corner of the photo in the upper-left corner of the glass. 2. Gently close...

Combine copy jobs by using Job Build Use the Job Build feature to build a single copy job from multiple scans. You can use either the documentfeeder or the scanner glass. The settings for the first scan are used for subsequent scans. 1. Touch Copy . 2. Scroll to and touch Job Build . 3. Touch Job Bu...

Cancel a copy job To cancel the copy job that is currently running, touch Stop on the control panel. This pauses the device. Then touch Cancel Current Job . NOTE: If you cancel a copy job, clear the document from the flatbed scanner or from the automatic document feeder. 130 Chapter 8 Copy ENWW

Job storage features for copy You can create a stored copy job at the device control panel that can be printed at a later time. Create a stored copy job 1. Place the original document face-down on the glass or face-down in the ADF. 2. From the Home screen, touch Job Storage . 3. Touch the Create tab...

9 Scan and send to e-mail The MFP offers color-scanning and digital-sending capabilities. By using the control panel, you can scanblack-and-white or color documents and send them to an e-mail address as an e-mail attachment. Touse digital sending, the device must be connected to a local area network...

Configure the device to send e-mail Before you can send a document to e-mail, you must configure the device. NOTE: The instructions that follow are for configuring the device at the control panel. You can also perform these procedures by using the embedded Web server. For more information, see Embed...

Use the Send E-mail screen Use the touchscreen to navigate through the options on the Send E-mail screen. 1 Send E-mail button Touching this button scans the document and sends an e-mail file to the provided e-mailaddresses. 2 Home button Touching this button opens the Home screen. 3 From: field Tou...

Perform basic e-mail functions The device e-mail feature offers the following benefits: ● Sends documents to multiple e-mail addresses, saving time and delivery costs. ● Delivers files in black-and-white or in color. Files can be sent in different file formats that therecipient can manipulate. With ...

Use the auto-complete function When you type characters into the To: , CC: , or From: fields on the Send E-mail screen, the auto- complete function is activated. As you type the required address or name by using the keyboard screen,the device automatically searches the address book list and complete...

Use the address book You can send e-mail to a list of recipients by using the address book feature of the device. See yoursystem administrator for information about configuring address lists. NOTE: You can also use the embedded Web server (EWS) to create and manage the e-mail address book. The EWS e...

Change e-mail settings for the current job Use the More Options button to change the following e-mail settings for the current print job: Button Description Document File Type Touch this button to change the type of file the device creates after scanning the document. Output Quality Touch this butto...

Scan to a folder If the system administrator has made the feature available, the device can scan a file and send it to afolder on the network. Supported operating systems for folder destinations include Windows 2000,Windows XP, Windows Server 2003, and Windows Vista. NOTE: You might be required to s...

Scan to a workflow destination NOTE: This device feature is provided by the optional Digital Sending Software. If the system administrator has enabled the workflow functionality, you can scan a document and sendit to a custom workflow destination. A workflow destination gives you the ability to send...

Analog fax Add analog fax capabilities to the MFP by purchasing and installing the Analog Fax Accessory 300.When the analog fax accessory is installed, the MFP can function as a standalone fax machine. See Order parts, accessories, and supplies on page 240 for information about ordering the analog f...

Digital fax Digital faxing is available when you install the optional HP Digital Sending Software. For informationabout ordering this software, go to http://www.hp.com/go/digitalsending . With digital faxing, the MFP does not need to be connected directly to a phone line. Instead, the MFP can send a...

11 Manage and maintain ● Information pages ● Embedded Web server ● HP Easy Printer Care ● Use HP Web Jetadmin software ● HP Printer Utility for Macintosh ● Security features ● Set the real-time clock ● Clean the MFP ● Calibrate the scanner ● Configure alerts ● Manage supplies ● Printer maintenance k...

Information pages Information pages provide details about the device and its current configuration. The following tableprovides the instructions for printing the information pages. Page description How to print the page from the MFP control panel Menu map Shows the control-panel menus andavailable s...

Embedded Web server Use the embedded Web server to view MFP and network status and to manage printing functions fromyour computer instead of from the MFP control panel. The following are examples of what you can dousing the embedded Web server: NOTE: When the printer is directly connected to a compu...

Embedded Web server sections Tab or section Options Information tab Provides device, status, andconfiguration information ● Device Status : Shows the device status and shows the life remaining of HP supplies, with 0% indicating that a supply is empty. The page also shows the type and size ofprint pa...

HP Easy Printer Care HP Easy Printer Care is a software program that you can use for the following tasks: ● Checking the device status ● Checking the supplies status ● Setting up alerts ● Viewing device documentation ● Gaining access to troubleshooting and maintenance tools ● Printing usage reports ...

Use HP Web Jetadmin software HP Web Jetadmin is a Web-based software solution for remotely installing, monitoring, andtroubleshooting network-connected peripherals. The intuitive browser interface simplifies cross-platformmanagement of a wide range of devices, including HP and non-HP devices. Manage...

HP Printer Utility for Macintosh Use the optional HP Printer Utility to configure and maintain a printer from a Mac OS X V10.2, V10.3,or V10.4 computer. This section describes several functions that you can perform through the HP PrinterUtility. Open the HP Printer Utility The process that you use t...

View supplies status View the status of the printer supplies (such as print cartridges, imaging drum, or print media) from acomputer. 1. Open the HP Printer Utility. 2. In the Configuration Settings list, select Supplies Status . 3. Click the Supplies tab to view the status of various replaceable su...

Configure trays Change the default printer tray settings from the computer. 1. Open the HP Printer Utility. 2. In the Configuration Settings list, select Tray Configuration . 3. In the Trays list, select the tray to be configured. NOTE: To make the selected tray the default tray for printing, click ...

Security features This section explains important security features that are available for the MFP: ● Secure the embedded Web server ● Foreign Interface Harness (FIH) ● Secure Disk Erase ● Security Lock ● Authentication ● Lock the control-panel menus Secure the embedded Web server Assign a password ...

Enable the FIH portal 1. Double-click the FIH.EXE file. The Foreign Interface Harness dialog box appears. 2. Click OK . 3. Click Enable . 4. If you have not entered a PIN before, click No . If you have entered a PIN before, click Yes . If you click No , type and confirm the PIN, and then click OK . ...

Data affected Data affected (covered) by the Secure Disk Erase feature includes temporary files that are createdduring the print and copying process, stored jobs, proof and hold jobs, disk-based fonts, disk-basedmacros (forms), stored fax files, address books, and HP and third-party applications. NO...

Set the real-time clock Use the real-time clock feature to set the date and time settings. The date and time information isattached to stored print, fax, and digital-send jobs, so you can identify the most recent versions of storedprint jobs. 1. On the control panel, scroll to and touch Administrati...

Clean the MFP Print a cleaning page 1. From the Home screen, touch Administration . 2. Touch Print Quality . 3. Touch Calibration/Cleaning . 4. Touch Create Cleaning Page . The device prints a cleaning page. 5. Follow the instructions printed on the cleaning page. Clean the MFP hardware To maintain ...

6. Close the front cover, reconnect all cables, and turn the MFP on (button in). Figure 11-7 Clean the paper path (6 of 6) Clean the outside of the MFP ● Clean the outside of the MFP if it is visibly marked. ● Use a soft, lint-free cloth dampened with water. Clean the touchscreen ● Clean the touch s...

Calibrate the scanner Calibrate the scanner to compensate for offsets in the scanner imaging system (carriage head) for ADFand flatbed scans. Because of mechanical tolerances, the scanner's carriage head might not read theposition of the image accurately. During the calibration procedure, scanner of...

Configure alerts You can use HP Web Jetadmin or the MFP’s embedded Web server to configure the system to alertyou of problems with the MFP. The alerts take the form of e-mail messages to the e-mail account oraccounts that you specify. You can configure the following: ● The printer(s) you want to mon...

Manage supplies Use genuine HP print cartridges for the best printing results. HP print cartridges When you use a genuine new HP print cartridge, you can obtain the following supplies information: ● Percentage of supplies remaining ● Estimated number of pages remaining ● Number of pages printed NOTE...

Table 11-1 Print cartridge temperature specifications Environmental condition Recommended Allowed Storage/standby Temperature (print cartridge) 17° to 25°C (62.6° to 77°F) 15° to 30°C (59° to 86°F) -20° to 40°C (-4° to 104°F) Print cartridge life expectancy Average cartridge yield is 30,000 pages in...

Printer maintenance kit NOTE: The printer maintenance kit is a consumable and is not covered under warranty. To ensure optimum print quality, HP recommends that a new printer maintenance kit be installedapproximately every 350,000 pages. Depending on how you use the MFP, you might need to replacethe...

Manage memory The MFP has two double data rate (DDR) DIMM slots to provide more MFP memory. DDR DIMMs areavailable in 64, 128, and 256 MB, for a maximum of 512 MB. The MFP has two compact flash slots to provide the following features: ● To add flash-based memory accessory fonts, macros, and patterns...

Verify memory installation Follow this procedure to verify that DDR DIMMs are installed correctly: 1. Check that the MFP control panel displays Ready when the MFP is turned on. If an error message appears, a DIMM might have been incorrectly installed. 2. Print the configuration page. 3. Check the me...

Economy settings Sleep and wake Set the sleep delay Use the sleep-delay feature to set the period of time that the MFP must be idle before it enters the sleepmode. The default setting is 45 minutes. 1. Scroll to and touch Administration . 2. Touch Time/Scheduling . 3. Touch Sleep Delay . 4. Touch th...

12 Problem solve ● Solve problems ● Determining Solve MFP problems ● Control-panel message types ● Control-panel messages ● Clear jams ● Media-handling problems ● Solve print-quality problems ● Solve fax problems ● Solve copy problems ● Solve e-mail problems ● Solve network connectivity problems ● S...

Solve problems If the MFP is not responding correctly, complete the steps in the following checklist, in order. If the MFPdoes not pass a step, follow the corresponding troubleshooting suggestions. If a step resolves theproblem, you can stop without performing the other steps on the checklist. Troub...

Determining Solve MFP problems Situation/Message Solution The control-panel display is blank, and internal fans are notrunning. Make sure that the MFP power is on. Press all the keys to seeif one is stuck. Contact your HP-authorized servicerepresentative if these steps do not work. The MFP is turned...

Control-panel message types Four types of control-panel messages can indicate the status of or problems with the device. Message type Description Status messages Status messages reflect the current state of the device. They inform you of normal device operationand require no interaction to clear the...

Control-panel messages The product provides robust control panel messaging. When a message appears on the control panel,follow the on-screen instructions to resolve the issue. If the product displays an “Error” or “Attention”message, and no steps are shown to resolve the issue, turn the product off ...

Clear jams If a jam message appears on the control panel, look for media in the locations indicated in the followingillustration. You might need to look for jammed media in locations other than those that are indicated inthe jam message. If the location of the jam is not obvious, look first in the f...

11 Front door and print-cartridge area 12 Upper bin Clear jams from the duplexer 1. Move the output device away from the MFP to gain access to the left door. Figure 12-2 Clear jams in the duplex printing accessory (1 of 6) 2. Open the left door and carefully pull out any paper from area. WARNING! Av...

5. Open the front door. Figure 12-5 Clear jams in the duplex printing accessory (4 of 6) 6. Check for paper in the duplex printing accessory area, and remove any paper by pulling it out ofthe MFP. Be careful not to tear the paper. Figure 12-6 Clear jams in the duplex printing accessory (5 of 6) 7. R...

3. If you did not see any paper in the vertical transfer door, open tray 4. Figure 12-17 Clear jams in tray 4 (2 of 4) 4. Check for paper in the tray area, and remove any paper from this area. Carefully check to be sureyou have removed all pieces of torn paper. 5. Close tray 4. Figure 12-18 Clear ja...

4. Push the 8-bin mailbox back into place, and then reattach the upper bin. Figure 12-68 Clear jams in the 8-bin mailbox (3 of 3) NOTE: Check that the paper used is not thicker than the 8-bin mailbox supports. See Supported paper and print media sizes on page 81 . Solve repeated jams Situation Solut...

Media-handling problems Use only media that meets the specifications outlined in the HP LaserJet Printer Family Print Media Guide . This guide is available at www.hp.com/support/ljpaperguide . Printer feeds multiple sheets Printer feeds multiple sheets Cause Solution The input tray is overfilled. Re...

Printer pulls from incorrect tray Cause Solution The Use Requested Tray option is set to First in the Tray Behavior sub-menu of the Device Behavior menu. Change the setting to Exclusively . The media size is not configured correctly for the input tray. Print a configuration page or use the control p...

Output is curled or wrinkled Output is curled or wrinkled Cause Solution Media does not meet the specifications for this MFP. Use only media that meets the HP media specifications for thisMFP. Media is damaged or in poor condition. Remove media from the input tray and load media that is ingood condi...

Solve print-quality problems This section helps you define print-quality problems and what to do to correct them. Often print- qualityproblems can be handled easily by making sure that the device is correctly maintained, using print mediathat meets HP specifications, or running a cleaning page. Prin...

Repeating defects Figure 12-77 Repeating defects 1. Print a few more pages to see if the problem corrects itself. 2. If the distance between defects is 44 mm (1.73 in.), 53 mm (2.1 in.), 63 mm (2.5 in.), or 94 mm (3.7in.), the print cartridge might need to be replaced. 3. Clean the inside of the dev...

Misformed characters Figure 12-79 Misformed characters AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc 1. Print a few more pages to see if the problem corrects itself. 2. Make sure that the environmental specifications for the device are being met. See Operating environment on page 252 . Page skew Figure ...

Vertical white lines Figure 12-83 Vertical white lines 1. Print a few more pages to see if the problem corrects itself. 2. Make sure that the type and quality of the media you are using meet HP specifications. See Supported paper and print media sizes on page 81 . 3. Replace the print cartridge. Tir...

Random image repetition Figure 12-88 Random image repetition (1 of 2) Figure 12-89 Random image repetition (2 of 2) If an image that appears at the top of the page (in solid black) repeats further down the page (in a grayfield), the toner might not have been completely erased from the last job. (The...

Solve fax problems For help solving fax problems, see the Analog Fax Accessory 300 Fax Guide and the Analog Fax Accessory 300 Send Fax Driver Guide , which are included on the software CD that came with the fax accessory. You can also go to http://www.hp.com/go/mfpfaxaccessory300 . 228 Chapter 12 Pr...

Solve copy problems Prevent copy problems The following are a few simple steps you can take to improve copy quality: ● Copy from the flatbed scanner. This will produce a higher quality copy than copying from theautomatic document feeder (ADF). ● Use quality originals. ● Load the media correctly. If ...

Performance problems Problem Cause Solution No copy came out. The input tray might be empty. Load media in the device. The original might have been loadedincorrectly. Load the original face down in the ADFor flatbed scanner. Copies are blank. The sealing tape might not have beenproperly removed from...

Solve e-mail problems If you are unable to send e-mails by using the digital-send feature, you might need to reconfigure theSMTP gateway address or the LDAP gateway address. Print a configuration page to find the currentSMTP and LDAP gateway addresses. See Information pages on page 150 . Use the fol...

Solve network connectivity problems If the MFP is having problems communicating with the network, use the information in this section toresolve the problem. Solve network printing problems NOTE: HP recommends that you use the MFP CD to install and set up the MFP on a network. ● Make sure that the ne...

Solve common Macintosh problems This section lists problems that can occur when using Mac OS X. Table 12-1 Problems with Mac OS X The printer driver is not listed in the Print Center or Printer Setup Utility. Cause Solution The printer software might not have been installed or was installedincorrect...

A Supplies and accessories This section provides information about ordering parts, supplies, and accessories. Use only parts andaccessories that are specifically designed for this device. ● Order parts, accessories, and supplies ● Part numbers ENWW 239

Order parts, accessories, and supplies Several methods are available for ordering parts, supplies, and accessories: ● Order directly from HP ● Order through service or support providers ● Order directly through the embedded Web server (for printers that are connected to a network) ● Order directly t...

B Service and support Hewlett-Packard limited warranty statement HP PRODUCT DURATION OF LIMITED WARRANTY HP LaserJet M9040 MFP and HP LaserJet M9050 MFP One-year on-site warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materialsand wor...

(INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OROTHERWISE. Some countries/regions, states or provinces do not allow the exclusion or limitation of incidental orconsequential damages, so the above limitation or exclusion may not apply to you. THE WARRANTY TERMS CO...

Print cartridge limited warranty statement This HP product is warranted to be free from defects in materials and workmanship. This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured ortampered with in any way, (b) experience problems resulting from misuse, i...

HP Customer Care Online Services For 24-hour access to updated HP device-specific software, product information, and supportinformation through an Internet connection, go to the Web site: www.hp.com/support/ljm9040mfp or www.hp.com/support/ljm9050mfp . Go to www.hp.com/support/net_printing for infor...

HP Easy Printer Care To check the device status and settings and view troubleshooting information and online documentation,use the HP Easy Printer Care. You must have performed a full software installation in order to use theHP Easy Printer Care. See HP Easy Printer Care on page 156 . HP support and...

C Specifications ● Physical specifications ● Electrical specifications ● Acoustic emissions ● Operating environment ENWW 249

Electrical specifications WARNING! Power requirements are based on the country/region where the device is sold. Do not convert operating voltages. This can damage the device and void the product warranty. Table C-3 Power requirements Specification 110-volt models 220-volt models Power requirements 1...

Acoustic emissions Table C-5 Sound power level 1 , 2 Sound power level Declared per ISO 9296 Printing 3 L WAd = 7.4 Bels (A) [74 dB(A)] Ready Essentially Inaudible 1 Values are based on preliminary data. See www.hp.com/go/ljm9040mfp/regulatory or www.hp.com/go/ljm9050mfp/ regulatory for current info...

FCC regulations This equipment has been tested and found to comply with the limits for a Class A digital device, pursuantto Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmfulinterference in a residential installation. This equipment generates, uses, ...

Environmental product stewardship program Protecting the environment Hewlett-Packard Company is committed to providing quality products in an environmentally soundmanner. This product has been designed with several attributes to minimize impacts on our environment. Ozone production This product gene...

HP LaserJet print supplies It’s easy to return and recycle your empty HP LaserJet print cartridges—free of charge—with HP PlanetPartners. Multilingual program information and instructions are included in every new HP LaserJet printcartridge and supplies package. You help reduce the toll on the envir...

Non-US returns To participate in HP Planet Partners return and recycling program, just follow the simple directions inthe recycling guide (found inside the packaging of your new printer supply item) or visit http://www.hp.com/recycle . Select your country/region for information on how to return your...

Material restrictions This HP product contains mercury in the fluorescent lamp of the scanner and/or control panel liquidcrystal display that may require special handling at end-of-life. This HP product contains a battery that might require special handling at end-of-life. The batteriescontained in ...

Material Safety Data Sheet (MSDS) Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner)can be obtained by contacting the HP Web site at www.hp.com/go/msds or www.hp.com/hpinfo/ globalcitizenship/environment . For more information To obtain information ab...

Country/region specific statements Declaration of Conformity Declaration of Conformity according to ISO/IEC 17050-1 and EN 17050-1 Manufacturer's Name: Hewlett-Packard Company Manufacturer's Address: 11311 Chinden Boulevard,Boise, Idaho 83714-1021, USA declares, that the product Product Name: HP Las...

under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standardaccording to the Radiation Control for Health and Safety Act of 1968. Since radiation emitted inside thedevice is completely confined within protective housings and external covers, the laser beam cannotescap...

Index Symbols/Numerics 3000-sheet stacker capacity 5features 8ordering 241 3000-sheet stapler/stacker bins 94capacity 5jams, clearing 199ordering 241selecting output location 95staple cartridge, ordering 241staple jams, clearing 208stapling documents 8 500-sheet input tray models including 2 8-bin m...