Page 3 - One series; User Guide
HP Officejet Pro L7400 All-in- One series User Guide
Page 4 - Accessibility
Copyright information © 2007 Copyright Hewlett-PackardDevelopment Company, L.P. Hewlett-Packard Companynotices The information contained in thisdocument is subject to change withoutnotice.All rights reserved. Reproduction,adaptation, or translation of thismaterial is prohibited without priorwritten ...
Page 5 - Contents; Get started
Contents 1 Get started Find other resources for the product .........................................................................................6Understand the device parts .....................................................................................................7 Front view ...........
Page 6 - Configure and manage
Print on both sides (duplexing) ...............................................................................................31 Guidelines for printing on both sides of a page .................................................................31Perform duplexing ........................................
Page 7 - Maintain and troubleshoot
Configure the device (Windows) .............................................................................................50 Direct connection ..............................................................................................................50 Install the software before connecting the...
Page 10 - Get started; Find other resources for the product
1 Get started This guide provides details about how to use the device and to resolve problems. • Find other resources for the product • Understand the device parts Find other resources for the product You can obtain product information and further troubleshooting resources that are notincluded in th...
Page 11 - Understand the device parts; Front view
Resource Description Location • Serial number • Firmware versionnumber • Number of pages printedfrom the trays andaccessories • Ink levels • Printhead health status Print quality diagnostic page Diagnoses issues that affectprint quality and helps youdecide whether to run anymaintenance tools to impr...
Page 14 - Connection information
Label Name and Description 7 Scan To : Presents the Scan To menu for selecting a scan destination. 8 Power : Turns the device on or off. The Power button is lit when the device is on. The light blinks while performing a job.When the device is turned off, a minimal amount of power is still supplied. ...
Page 15 - This section contains the following topics:; Install the duplexer; This feature is available with some models of the device.; Install Tray 2; This feature is optional with some models of the device.
2 Install the accessories This section contains the following topics: • Install the duplexer • Install Tray 2 • Turn on accessories in the print driver Install the duplexer NOTE: This feature is available with some models of the device. You can print on both sides of a sheet of paper automatically w...
Page 16 - Turn on accessories in the print driver
Tray 2 can hold up to 350 sheets of plain paper. For ordering information, see HP supplies and accessories . To install Tray 21. Unpack the tray, remove the packing tapes and materials, and move the tray to theprepared location. The surface must be sturdy and level. 2. Turn off the device, and disco...
Page 18 - Use control panel menus; Status messages; READY
3 Use the device This section contains the following topics: • Use control panel menus • Control-panel message types • Change device settings • Use the HP Solution Center (Windows) • Use the HP photo and imaging software • Load originals • Select print media • Load media • Configure trays • Print on...
Page 19 - Warning messages; CYAN INK; . These messages appear until you resolve the condition.; Error messages; HP Instant Support; Critical error messages; Support; From the control panel.; OK; See
Warning messages Warning messages inform you of events that require your attention, but they do notprevent the device from operating. An example of a warning message is CYAN INK LOW . These messages appear until you resolve the condition. Error messages Error messages communicate that some action mu...
Page 20 - Click the; HP Device Manager; Select the device in the; Devices; On the; Information and Settings; menu, click an item that you want to change.; Use the HP photo and imaging software
To change settings from the HP photo and imaging software (Mac OS)1. Click the HP Device Manager icon in the Dock. 2. Select the device in the Devices drop-down menu. 3. On the Information and Settings menu, click an item that you want to change. Use the HP Solution Center (Windows) On a Windows com...
Page 21 - Load an original on the scanner glass
Regardless, the entry point serves as the launching pad for the HP photo and imagingsoftware and services. To open the HP Photosmart Software on a Windows computer1. Do one of the following:• On the Windows desktop, double-click the HP Photosmart Software icon. • In the system tray at the far right ...
Page 22 - Clean the device; Select print media; Tips for selecting and using print media; Understand specifications for supported media
NOTE: Many of the special features will not work correctly if the glass and lid backing are not clean. For more information, see Clean the device . To load an original on the scanner glass1. Lift the scanner lid. 2. Load your original print side down in the right front corner of the glass. TIP: For ...
Page 23 - Understand supported sizes
• Media that is heavily textured, embossed, or does not accept ink well • Media that is too lightweight or stretches easily Cards and envelopes • Avoid envelopes that have a very slick finish, self-stick adhesives, clasps, orwindows. Also avoid cards and envelopes with thick, irregular, or curled ed...
Page 26 - Understand supported media types and weights; Tray 2 and the duplexer are available with some models.
Media size Tray 1 Tray 2 Duplexer Borderless panorama (4 x 10 inches, 4 x11 inches, and 4 x 12 inches) ** The device is compatible with plain and inkjet hagaki from Japan Post only. It is notcompatible with photo hagaki from Japan Post. Understand supported media types and weights NOTE: Tray 2 and t...
Page 27 - Set minimum margins; Advanced; tab in the print driver, and select; Minimize Margins; Tray 2 is optional with some models of the device.
Set minimum margins The document margins must match (or exceed) these margin settings in portraitorientation. Media (1) Leftmargin (2) Rightmargin (3) Topmargin (4) Bottommargin* U.S. LetterU.S. LegalA4U.S. ExecutiveU.S. Statement8.5 x 13 inchB5A5CardsCustom-sized mediaPhoto media 3.3 mm (0.13inch) ...
Page 30 - Configure trays; Order
4. Gently reinsert the tray. 5. Pull out the extension on the output tray. Configure trays NOTE: Tray 2 is optional with some models. For ordering information, see Order printing supplies online . By default, the device draws media from Tray 1. If Tray 1 is empty, the device drawsmedia from Tray 2 (...
Page 32 - Print borderless
c . In the Width and Height boxes, type the dimensions and set the margins, if desired. d . Click Done or OK , and then click Save . 5. On the File menu, click Page Setup , and then select the new custom size. 6. Click OK . 7. On the File menu, click Print . 8. Open the Paper Handling panel. 9. Unde...
Page 34 - Change print settings; Change settings from an application for current jobs (Windows)
4 Print This section contains the following topics: • Change print settings • Print on both sides (duplexing) • Cancel a print job Change print settings You can change print settings (such as paper size or type) from an application or theprinter driver. Changes made from an application take preceden...
Page 37 - You can cancel a print job using one of the following methods.; Cancel; button). This clears the job that the device is; Delete; key on the keyboard.; Printer Setup Utility
Cancel a print job You can cancel a print job using one of the following methods. Control panel: Press ( Cancel button). This clears the job that the device is currently processing. It does not affect jobs waiting to be processed. Windows: Double-click the printer icon that appears in the lower-righ...
Page 38 - Make copies from the control panel; START COPY Black; Change the copy settings
5 Copy You can produce high-quality color and grayscale copies on a variety of paper typesand sizes.This section contains the following topics: NOTE: Copying from the HP photo and imaging software is only available on the Mac OS. • Make copies from the control panel • Change the copy settings • Set ...
Page 40 - Change copy speed or quality
To set the paper type for copies from the control panel1. In the Copy area, press Copy Menu repeatedly until Paper Type appears. 2. Press until the appropriate paper type appears. 3. Press START COPY Black or START COPY Color . Refer to the following table to determine which paper type setting to ch...
Page 41 - Fit to; Copy a legal-size document onto letter paper
NOTE: Copy functions can also be performed using the HP Photosmart Software (Windows) or HP Photosmart Studio Software (Mac OS). See the software's Helpfor more information. Resize an original to fit onto letter or A4 paper If the image or text on your original fills the entire sheet with no margins...
Page 44 - Scan an original; You can also use the HP Photosmart Software to scan an image,; Scan Picture; . If a scanner is available, it will launch the HP; Connection; Scan an original to a program on a computer (direct connection)
6 Scan You can scan originals and send them to a variety of destinations, such as a folder onthe network or a program on a computer. You can use the control panel, the HP photoand imaging software, and TWAIN-compliant or WIA-compliant programs on acomputer.This section contains the following topics:...
Page 45 - Scan from a TWAIN-compliant program; Edit a scanned original
To send a scan to a program on a computer from the HP photo and imagingsoftware1. On the computer, open the HP photo and imaging software. For more information,see Use the HP photo and imaging software . 2. See the onscreen Help for further instructions. To send a scan to a program on a computer fro...
Page 46 - Edit a scanned photo or graphic; Change scan settings; , then select from the available options and make your selections.; Cancel a scan job; To cancel a scan job, press
Edit a scanned photo or graphic You can edit a scanned photo or graphic using the HP Photosmart Software. Use thissoftware to adjust the brightness, contrast, color saturation, and more. You can alsorotate the image using the HP Photosmart Software.For more information, see the onscreen HP Photosmar...
Page 47 - Manage the device; Windows
7 Configure and manage This section is intended for the administrator or individual who is responsible formanaging the device. This section contains information about the following topics. • Manage the device • Use device management tools • Understand the self-test diagnostic page • Configure the de...
Page 48 - Monitor the device; This section provides instructions for monitoring the device.; Administer the device; Use device management tools
Monitor the device This section provides instructions for monitoring the device. Use this tool... to obtain the following information.... Control panel Obtain information about the status of jobsthat are being processed, the operating statusof the device, and the status of ink cartridgesand printhea...
Page 52 - myPrintMileage; To gain access to myPrintMileage; Understand the self-test diagnostic page
NOTE: Do not bookmark the Web pages that are used to open HP Instant Support. If you bookmark the site and connect to it by using the bookmark, thepages do not contain the current information. myPrintMileage myPrintMileage is a service that HP provides to help you track and forecast yourdevice usage...
Page 54 - Direct connection; Connect the device before installing the software
To print the Self-Test Diagnostic Page • Control panel: Press Setup , select Print Report , select Self-Test Report , and then press OK . • Toolbox (Windows): Click the Services tab, and then click Print Self-Test Diagnostic Page . • HP Printer Utility (Mac OS): Click Device Information from the Inf...
Page 56 - Install the software for a direct connection; Share the device on a locally shared network
To share the device1. Click Start , point to Settings , and then click Printers or Printers and Faxes . - Or -Click Start , click Control Panel , and then double-click Printers . 2. Right-click the device icon, click Properties , and then click the Sharing tab. 3. Click the option to share the devic...
Page 57 - Install the software
For more information about USB device sharing, see the support information on theApple Web site ( www.apple.com ) or the Apple Macintosh Help on the computer. To share the device among computers running Mac OS1. Turn on printer sharing on all Macintosh computers (host and clients) that areconnected ...
Page 59 - Install the software for a direct
To uninstall from a Macintosh computer1. Launch HP Device Manager . 2. Click Information and Settings . 3. Select Uninstall HP AiO Software from the pull-down menu. Follow the onscreen instructions. 4. After the software is uninstalled, restart your computer. 5. To reinstall the software, insert the...
Page 60 - Supported ink cartridges
8 Maintain and troubleshoot This section contains the following topics: • Supported ink cartridges • Replace the ink cartridges • Maintain the printheads • Store printing supplies • Clean the device • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected pr...
Page 63 - Align the printheads
1 Printer Information: Shows device information (such as the product model number, serial number, and firmware version number), the number of pages printed from the tray, the inklevel information, and the printhead health status. 2 Test Pattern 1: If the lines are not straight and connected, align t...
Page 64 - Clean the printheads
Calibrate the linefeed • Control panel: Press the Setup button, select Tools , select Calibrate Linefeed , and then press OK . • Toolbox (Windows): Click the Services tab, and then click Calibrate Linefeed and follow the onscreen instructions. • HP Printer Utility (Mac OS): Click Calibrate Linefeed ...
Page 67 - Replace the printheads; To find out which printheads work with your printer, see; button for 5 seconds. Wait for the carriage to stop moving.
Replace the printheads NOTE: To find out which printheads work with your printer, see Supplies . To replace the printheads1. Open the top cover. 2. If the carriage does not move to the left automatically, press and hold the OK button for 5 seconds. Wait for the carriage to stop moving. 3. Lift the p...
Page 68 - Store printing supplies; This section covers the following topics:
5. Before installing a printhead, shake the printhead up and down at least six timeswhile the printhead is still in its packaging. 6. Remove the new printhead from its package, and then remove its orangeprotective caps. CAUTION: Do not shake printheads after the caps are removed. 7. Insert the print...
Page 69 - Clean the scanner glass; Lift the scanner lid.
Store ink cartridges Ink cartridges can be left in the device for extended periods of time. If you remove theink cartridges, place them in an airtight container, such as a resealable plastic bag. Store printheads Printheads can be left in the device for extended periods of time. If you remove thepri...
Page 70 - Clean the exterior; Troubleshooting tips and resources; Pause Printing; Solve printing problems
Clean the exterior NOTE: Before cleaning the device, turn off the power and unplug the power cord from the electrical socket. Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the case. Theexterior of the device does not require cleaning. Keep fluids away from the interior o...
Page 71 - For more information, see
• Device takes a long time to print • Blank or partial page printed • Something on the page is missing or incorrect • Placement of the text or graphics is wrong • The device prints half a page, then ejects the paper The device shuts down unexpectedly Check the power and power connections Make sure t...
Page 73 - Something on the page is missing or incorrect; Make sure; Placement of the text or graphics is wrong
Check the printhead • Make sure the printhead is inserted into its correct color-coded slot. For moreinformation, see Replace the printheads . • Remove the printhead, and check to make sure the orange protective caps havebeen removed from the printhead. Clean the printhead Complete the printhead cle...
Page 74 - The device prints half a page, then ejects the paper; Check the ink cartridges; Poor print quality and unexpected printouts
Check the media size • Content on a page might be cut off if the document size is larger than the mediathat you are using. • Make sure the media size selected in the printer driver match the size of medialoaded in the tray. Check the margin settings If the text or graphics are cut off at the edges o...
Page 75 - Poor quality printouts; Print the print quality diagnostic page; Meaningless characters print
Poor quality printouts Check the printheads and ink cartridges Print the print quality diagnostic page on a clean sheet of white paper. Evaluate anyproblem areas, and perform the recommended actions. For more information, see Print the print quality diagnostic page . Check the paper quality The pape...
Page 77 - Wrong colors are printing; Printout shows bleeding colors; For information on resolving jams, see
Wrong colors are printing Check the print settings Make sure Print in Grayscale is not selected in the printer driver. For information on changing this setting, see Change print settings . Check the printheads Print the print quality diagnostic page on a clean sheet of white paper. Evaluate anyprobl...
Page 78 - Optional Tray 2 cannot be inserted; Reinsert the tray. Make sure it is aligned with the device opening.; Another paper-feed problem is occurring; Media is not supported for the printer or tray; Media is not picked up from a tray; Make sure media is loaded in the tray. For more information, see; Media is not coming out correctly
Optional Tray 2 cannot be inserted • Reinsert the tray. Make sure it is aligned with the device opening. • Check for a paper jam. For more information, see Clear a jam in the device . Another paper-feed problem is occurring Media is not supported for the printer or tray Use only media that is suppor...
Page 79 - Support and warranty; No copy came out; Check the power; Clear jams; Check the trays
Pages are skewing • Make sure the media loaded in the trays is aligned to the paper guides. If needed,pull out the trays from the device and reload the media properly, making sure thatthe paper guides are properly aligned. • Make sure the rear access panel or optional duplexer is properly installed....
Page 80 - Copies are blank; Documents are missing or faded; Size is reduced
Copies are blank • Check the media The media might not meet Hewlett-Packard media specifications (for example, themedia is too moist or too rough). See Select print media for more information. • Check the settings The contrast setting might be set too light. Use the Copy button on the control panel ...
Page 82 - Scanner did nothing; Scan takes too long
Scanner did nothing • Check the original Make sure that the original is placed on the scanner glass correctly. For moreinformation, see Load an original on the scanner glass . • Check the device The device might be coming out of PowerSave mode after a period of inactivity,which delays processing a s...
Page 83 - Text cannot be edited; Check the settings; Make sure that the OCR software is set to edit text.; Check the originals; Error messages appear; Select Scanner; on the; File; Scanned image quality is poor; The original is a second-generation photo or picture; Print the scanned image to see if the quality is better.
Text cannot be edited • Check the settings • Make sure that the OCR software is set to edit text. • When you scan the original, make sure that you select a document type thatcreates editable text. If text is classified as a graphic, it is not converted to text. • Your OCR program might be linked to ...
Page 84 - Scan defects are apparent
Text or images on the back of a two-sided original appear in the scan Two-sided originals can "bleed" text or images from the back side to the scan if theoriginals are printed on media that is too thin or too transparent. The scanned image is skewed (crooked) The original might have been pla...
Page 85 - Hardware installation suggestions
• Black dots or streaks • Ink, glue, correction fluid, or an unwanted substance might be on the scannerglass, the scanner glass might be dirty or scratched, or the lid backing might bedirty. Try cleaning the scanner glass and lid backing. See Clean the device for more information. If cleaning does n...
Page 86 - All packing tapes and materials are removed from the device.; Software installation suggestions; Verify installation preliminaries; Make sure the computer meets the system requirements.
Check the computer system • Make sure that your computer is running one of the supported operating systems. • Make sure that the computer meets at least the minimum system requirements. Check the device to ensure the following • Power light is on and not blinking. When the device is first turned on,...
Page 87 - Clear a jam in the device; Remove all media from the output tray.
• In the Windows device manager, make sure that the USB drivers have not beendisabled. • If you are using a computer running Windows, and the computer cannot detect thedevice, run the uninstallation utility (util\ccc\uninstall.bat on the Starter CD) toperform a clean uninstallation of the device dri...
Page 89 - Tips for avoiding jams; Make sure that nothing is blocking the paper path.
Tips for avoiding jams • Make sure that nothing is blocking the paper path. • Do not overload the trays. For more information, see Understand specifications for supported media . • Load paper properly and when the device is not printing. For more information, see Load media . • When reinserting Tray...
Page 90 - HP supplies and accessories; Order printing supplies online; Ink cartridges
A HP supplies and accessories This section provides information on HP supplies and accessories for the device. The informationis subject to changes, visit the HP Web site ( www.hpshopping.com ) for the latest updates. You may also make purchases through the Web site. • Order printing supplies online...
Page 94 - Obtain electronic support; Before you call
Obtain electronic support To find support and warranty information, go to the HP Web site at www.hp.com/support . If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.This Web site also offers technical support, drivers, supplies, orderi...
Page 95 - Phone support period
Support process If you have a problem, follow these steps1. Check the documentation that came with the device. 2. Visit the HP online support Web site at www.hp.com/support . HP online support is available to all HP customers. It is the fastest source for up-to-date device information and expertassi...
Page 98 - Call HP Korea customer support
HP Quick Exchange Service (Japan) For instructions on how to pack your device for exchange, see Pack the device . Call HP Korea customer support Appendix B 94 Support and warranty
Page 99 - Prepare the device for shipment; Remove the ink cartridges and printheads before shipment
Prepare the device for shipment If after contacting HP Customer Support or returning to the point of purchase, you are requestedto send the device in for service, make sure you remove and keep the following items beforereturning your device:• The ink cartridges and printheads • The control-panel fac...
Page 100 - Remove the control-panel faceplate
3. Remove the ink cartridges from their slots by grasping each between your thumb andforefinger and pulling it firmly toward you. 4. Place the ink cartridges in an airtight plastic container so they will not dry out, and put themaside. Do not send them with the device unless the HP customer support ...
Page 103 - Device specifications; Physical specifications; Product features and capacities; Processor and memory specifications
C Device specifications For media and media-handling specifications, see Understand specifications for supported media . Physical specifications Size (width x depth x height) • Device with A4/Letter-size scanner glass: 505 x 402 x 356 mm (19.9 x 15.8 x 14 inches) • With Duplexer: Adds 64 mm (2.5 inc...
Page 104 - System requirements
Device memory 64 MB built-in RAM, 16 MB built-in MROM + 2 MB built-in Flash ROM System requirements NOTE: For the most current information about supported operating systems and system requirements, visit http://www.hp.com/support/ Operating system compatibility • Windows 2000, Windows XP, Windows XP...
Page 106 - Electrical specifications
Electrical specifications Power supply Universal power adapter (external) Power requirements Input voltage: 100 to 240 VAC (± 10%), 50/60 Hz (± 3Hz)Output voltage: 32 Vdc, 2500 mA Power consumption 32 watts printing; 35 watts copying Acoustic emission specifications (print in Draft mode, noise level...
Page 109 - Toxic and hazardous substance table; LED indicator statement
VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord RoHS notices (China only) Toxic and hazardous substance table LED indicator statement Regulatory model number For regulatory identification purposes, your product is assigned a Regulatory Model Numbe...
Page 110 - Declaration of conformity
Declaration of conformity Appendix D 106 Regulatory information
Page 111 - Environmental product stewardship program
Environmental product stewardship program Hewlett-Packard is committed to providing quality products in an environmentally sound manner.Design for recycling has been incorporated into this product. The number of materials has beenkept to a minimum while ensuring proper functionality and reliability....
Page 112 - Energy consumption
Disposal of waste equipment by users in private households in the European Union Energy consumption This product is designed to reduce power consumption and save natural resources withoutcompromising product performance. It has been designed to reduce total energy consumptionboth during operation an...
Page 113 - Index
Index Symbols/Numerics 10 x 15 cm photo paper copy 35 4 x 6 inch photo paper copy 35 A accessibility 4accessories installation 11self-test diagnostic page 49turn on and off in driver 12warranty 89 acoustic emissions 102administrator management tools 43settings 44 after the support period 93aligning ...
Page 114 - see also
dots, troubleshoot scan 81 double-sided printing 31driver accessories settings 12settings 30version 90warranty 89 duplex printing accessory order online 86 duplexer clear jams 83installation 11media sizes supported 20turn on and off in driver 12 duty cycle 99 E edit scanned images 41text in OCR prog...
Page 120 - Podręcznik użytkownika
Podręcznik użytkownika © 2007 Hewlett-Packard Development Company, L.P. www.hp.com/support