Page 3 - Contents
Contents 1 Scanner overview ............................................................................................................ 3 Scanner hardware............................................................................................................. 3 Scanner front panel buttons ........
Page 5 - Scanner front panel buttons; n o
1 Scanner overview This User Guide covers what you need to know about using your scanner. • Scanner hardware • Scanner software Scanner hardware 1 Document feeder 2 Front panel 3 USB input 4 Power supply input See also Scanner front panel buttons Scanner front panel buttons Use the Scan button on th...
Page 6 - Scanner lamp setting; Scanner software; How to scan with the HP Scanjet 3000 scanner driver
HP Scanjet 3000 Scanner 4 See also Useful scanner features Scanner lamp setting The scanner lamp turns off after each scan. After about 15 minutes of inactivity, the scanner automatically enters its Sleep (Power Save) mode. To start a scan when the scanner is in Sleep mode, simply press the Power bu...
Page 7 - Load originals
2 Use the scanner The following topics describe the HP Scanjet scanner as well as how to scan an original document. • Load originals • Scan a document Load originals For helpful information on loading your documents properly, refer to the following topics. • Document loading tips • Load documents • ...
Page 9 - Load documents
• Clean the scanning rollers if the rollers are visibly dirty or after scanning a document that has pencil writing on it. See also Clean the rollers and the scanner glass Scanner paper path problems Load documents 1. Unfold the document feeder extension and the output tray extension. 2. Adjust the p...
Page 10 - Load cards into the auto document feeder
HP Scanjet 3000 Scanner 8 4. Align the edges of the documents by tapping the bottom of the stack against the table top. Rotate the stack 90 degrees and repeat. 5. Load your single-side documents face down with the top of the pages pointing down. Load your double-side documents with the 1 st page fac...
Page 11 - Scan a document; Tips on scanning
2. Adjust the paper guides to center the original. Make sure the paper guides touch the edges of the original. Scan a document The following topics describe how to scan originals using the scanner and the scanner software. • Tips on scanning • Scan from the scanner button • Scan from TWAIN-compliant...
Page 12 - Useful scanner features; Scan long documents
HP Scanjet 3000 Scanner 10 3 Useful scanner features Experienced document management professionals might be interested in the following scan features. These features are available from any document TWAIN application that allows you to modify the scan settings in its user interface. • Scan long docum...
Page 14 - Care and maintenance; Order maintenance and scanning supplies
HP Scanjet 3000 Scanner 12 4 Care and maintenance This section presents information about how to care for and maintain the scanner. • Order maintenance and scanning supplies • Clean the scanner glass • Clean the paper path • Clean the rollers and pad assembly • Replace the pad assembly • Replace the...
Page 15 - Clean the paper path
4. Dry the glass with a dry, soft, lint-free cloth. 5. With a light touch, dust the two small strips of gray reflective material with a dry, soft, lint-free cloth. 6. Close the scanner hatch, and then reconnect the USB cable and power supply to the scanner. Clean the paper path If the scanned images...
Page 16 - Clean the rollers and pad assembly
HP Scanjet 3000 Scanner 14 6. If streaks still appear, repeat steps 3 through 4. The cleaning cloth can be cycled through the scanner up to five times within 30 minutes. After that the cloth will dry out. If repeated cycling of the cleaning cloth does not remove the streaks from the scanned image, c...
Page 17 - Replace the pad assembly; Replace the pick roller
Replace the pad assembly Replace the pad assembly under the following conditions: • The Maintenance Recommended dialog box indicates it is due for maintenance. • You experience repeated document jams and cleaning the pad assembly did not help. Your scanner package includes a pad replacement kit. The...
Page 19 - Basic troubleshooting tips
5 Troubleshooting This section contains solutions for common problems with the scanner. • Basic troubleshooting tips • Scanner installation troubleshooting • Scanner initialization or hardware problems • Scanner operation problems • Scanner buttons are not working correctly • Scanner paper path prob...
Page 20 - Scanner Installation troubleshooting
HP Scanjet 3000 Scanner 18 Scanner Installation troubleshooting If the scanner does not work after installation, you might see a message on the computer screen that is similar to one of the following: y The computer cannot communicate with the scanner. To fix the problem, check the scanner cables an...
Page 21 - Scanner initialization or hardware problems
Troubleshooting 19 2. Use the Add/Remove tool (in Windows Vista or Windows 7, the Programs and Features tool) from the Control Panel to uninstall the HP Scanjet 3000 scanner driver. 3. Restart the computer. 4. Use the HP Software CD that came with the scanner to reinstall the HP Scanjet 3000 scanner...
Page 22 - Check that the scanner has power; Reset the scanner; Scanner has stopped working correctly
HP Scanjet 3000 Scanner 20 Check that the scanner has power The power cable is connected between the scanner and a power outlet. • Ensure that the power cable is securely connected between the scanner and a live electrical outlet. • If the power cable is connected to a surge protector, ensure that t...
Page 23 - Scanner operation problems; Scanner will not turn on
Troubleshooting 21 3. Unplug the power cable from the power source, wait 60 seconds, and then plug it back in. 4. Restart your computer. Use the Windows Device Manager tool to verify that the computer recognizes the scanner. • Windows 2000/XP/XP, 64 bit: The Windows Device Manager tool is available ...
Page 25 - The scan is completely black or completely white; Scan files are too large
NOTE: For the best OCR results, scanner compression should be set to a low compression level or disabled. Resolution should be set to 300 ppi (dpi) for English and European languages and 400 ppi (dpi) for Chinese or Korean character recognition. y Scanning at a higher resolution than necessary incre...
Page 26 - Scanner buttons are not working correctly; Scanner paper path problems
HP Scanjet 3000 Scanner 24 Scanner buttons are not working correctly After each step, press a button to see if it is working correctly. If the problem persists, proceed with the next step. 1. A cable might be loose. Ensure that the USB cable is securely connected. 2. The HP Scanjet Button Utility mi...
Page 27 - Scanning fragile originals; Paper does not feed successfully
y If the page looks skewed as they feed into the scanner paper path, check the resulting scanned image in the software to ensure that it is not skewed. y The pages might not be placed correctly. Straighten the pages and adjust the paper guides to center the stack. y The paper guides must be touching...
Page 28 - The scanned images have streaks or scratches; An item loaded in the scanner jams repeatedly; Clear jams from the scanner paper path
HP Scanjet 3000 Scanner 26 Originals are curling up in the scanner output tray Under dry conditions, lightweight originals such as those printed on carbonless copy paper may curl in the output tray. To minimize curl, flatten curled edges on the originals before placing them in the document feeder. I...
Page 30 - Product support; Control of the scanner buttons
HP Scanjet 3000 Scanner 28 6 Product support Accessibility options on this scanner include the ability to enable and disable scanner buttons. See also Control of the scanner buttons Getting assistance Where to get additional information Control of the scanner buttons To prevent buttons from being pu...
Page 31 - Where to get additional information; HP Scanjet 3000 driver help; Technical resources
Product support 29 6. If you already purchased an HP Care Pack Service, please check the support conditions in your contract. Where to get additional information There are several sources of information that describe using the scanner and the scanning software. HP Scanjet 3000 driver help The HP Sca...
Page 32 - Specifications; Scanner Specifications
HP Scanjet 3000 Scanner 30 7 Specifications This section contains regulatory information and product specifications for your scanner. Scanner Specifications Name Description Scanner type Duplex sheetfed scanner Size Width: 285 mm (11.22 in), Depth: 157 (6.18), Height: 163 mm (6.42 in) Weight 2.5 kgs...
Page 33 - Environmental specifications; Regulatory information
Document specifications Name Description Minimum paper size 74 x 52 mm (2.9 x 2.1 in) Maximum paper size 215.9 x 864 (8.5 x 34 in) Minimum paper weight 50 g/m 2 (13.3 lbs) Maximum paper weight 120 g/m 2 (32 lbs) Environmental specifications Name Description Operating the scanner: 10° to 35° C (50° t...
Page 35 - Index
Index Ａ clean the scanner glass, clean rollers, 12 Ｐ Accessibility, 28 pages are out of order, 22 auto document feeder, 5 Ｂ paper black stripes jams, skew, misfeed, 25 troubleshooting, 23 parts Ｃ order, 12 Care Pack Service, 29 power supply clean troubleshooting, 21 Ｓ rollers, pad assembly, 14 scan ...
