Page 3 - Contents
Contents 1 Use the scanner Scanner overview.................................................................................................................................................................3 Scanner front panel buttons......................................................................
Page 5 - Scanner overview; Scanner front panel buttons
1 Use the scanner • Scanner overview • Load original documents • How to scan • Associate a quick start button with scanning software • Scan from scanning software • How to copy Scanner overview 1 Front panel 2 Automatic document feeder (ADF) 3 ADF input tray 4 ADF output tray 5 Latch for opening the...
Page 6 - Scanner lamp setting
Icon Button name Description 1 Copy By default, print the number of copies currently configured inHP Document Copy.Alternatively, start the scanning software that is assigned tothis button. 2 Scan By default, start a scan that uses the HP Smart DocumentScan Software profile that is assigned to this ...
Page 7 - Load original documents; Use the automatic document feeder
Load original documents You can scan up to 200 single- and double-sided document pages from the automatic document feeder (ADF),and you can scan one side of a document directly from the scanner glass. The section contains the following topics: • Use the automatic document feeder • Load an original o...
Page 10 - Load an original on the scanner glass
6. Gently push the stack forward to trip the tray sensor. Load an original on the scanner glass Place items that do not meet the specifications for the automatic document feeder (ADF) directly onto thescanner glass. Minimum size: Any size Maximum size: 300 x 432 mm (11.8 x 17 in) Place the original ...
Page 11 - How to scan; Associate a quick start button with scanning software
How to scan The basic steps for scanning are: 1. Load the originals. 2. Do one of the following:• Press the Scan ( ) button on the scanner front panel to start scanning with the assigned software (and profile, if appropriate). • On the computer, open the scanning software, and then select the ISIS o...
Page 12 - How to copy
Scan from HP Smart Document Scan Software 1. Click Start , point to Programs or All Programs , point to HP , point to HP Smart Document Scan , and then click HP Smart Document Scan Software . 2. Select a profile, and then click Scan . TIP: A description of the selected profile is displayed below the...
Page 13 - Work with HP Smart Document Scan Software profiles
2 Useful scanner features Experienced document management professionals might be interested in the following scan features that areavailable in the HP Smart Document Scan Software. Many of these features are also available from any ISIS- orTWAIN-compliant document scanning software that allows you t...
Page 16 - Install or replace a print cartridge in the imprinter
Scan without reviewing The standard process for using the HP Smart Document Scan Software to complete your scans is as follows: 1. Scan document pages. 2. Review the scanned document pages in the HP Smart Document Scan Software Scan Progress Window . Reorder, delete, and rescan pages as necessary. 3...
Page 18 - Position the imprinter; Test the imprinter
8. Grasp the center of the ADF input tray, and then lower the ADF input tray into position for scanning. 9. Update the imprinter history: a . Press the Tools ( ) button on the scanner front panel to open the HP Scanner Tools Utility. Click the Imprinter tab. b . In the Cartridge Status section, clic...
Page 20 - Order maintenance and scanning supplies; Clean the automatic document feeder
3 Care and maintenance This section presents information about how to care for and maintain the scanner. • Order maintenance and scanning supplies • Clean the automatic document feeder • Clean the scanner glass • Clean the scanner fan filters • Replace the feed roller and separation pad • HP Scanner...
Page 23 - Clean the scanner glass
8. Wait several minutes for the rollers to dry, and then close the ADF access doors. 9. Reconnect the USB cable and power cable to the scanner, and then press the Power switch to the on position. Clean the scanner glass Clean the scanner glass under the following conditions: • Streaks, scratches, or...
Page 24 - Replace the feed roller and separation pad; HP Scanner Tools Utility scanner maintenance
NOTE: If the filter is damaged, replace it with a new filter. To order a replacement part, go to www.hp.com/support 4. Inspect the filter cover. If it is dirty, use a clean, damp, lint-free cloth to remove the dirt. 5. Ensure that the filter and the filter cover are completely dry. CAUTION: A wet fi...
Page 26 - Troubleshooting; Scanner LEDs
4 Troubleshooting This section contains solutions for common problems with the scanner. • Scanner LEDs • Installation troubleshooting • Scanner operation problems • Scanner buttons are not working correctly • Automatic document feeder problems • Additional troubleshooting information For additional ...
Page 27 - Check that the scanner has power
Installation troubleshooting If the scanner does not work after installation or if the scanner has stopped working correctly, you might see amessage on the computer screen that is similar to one of the following: • The scanner could not be initialized. • The scanner could not be found. • An internal...
Page 28 - Uninstall and then reinstall the HP Scanjet utilities; Scanner operation problems; Scanner will not turn on
3. Restart the computer. 4. After the computer has restarted, try using the scanner.If the scanner works and you changed the way it was connected to the computer in step 1, thecommunication problem might involve the USB hub, the docking station, a USB port, or another USBdevice. Leave the scanner di...
Page 29 - Scanned image is fuzzy; Scanned pages are out of order at the scan destination; Scanned pages are missing at the scan destination
If the scanner lamp remains on after a long period of inactivity, turn off the scanner, wait 30 seconds, and thenturn the scanner back on. NOTE: The scanner lamp does not turn off when paper is in the automatic document feeder input tray. Scanner does not scan right away Make sure the power switch o...
Page 30 - Optimizing scanning and task speeds; The image is completely black or completely white; Scanned images are not straight
3. On the Scan tab of the Profile Settings dialog box, click Advanced Settings . 4. On the More tab of the Properties dialog box, select the Enable check box. Optimizing scanning and task speeds Several settings influence the total time for a scanning job. When you want to optimize scanning performa...
Page 31 - Vertical white stripes appear on the printed page; Scan files are too large
See also • Clean the automatic document feeder • Clean the scanner glass • Replace the feed roller and separation pad Vertical white stripes appear on the printed page The destination printer might be out of toner or ink. Scan a different original to the same printer to see if the issuelies with the...
Page 32 - Scanner buttons are not working correctly; Buttons do not work
See also • Set up and use the imprinter Scanner buttons are not working correctly • Buttons do not work • An unexpected program opens when a button is pressed • Wrong profile is used when the Scan button is pressed Buttons do not work After each step, press a button to see if it is working correctly...
Page 33 - Clear a jam from the automatic document feeder
NOTE: You can also assign an HP Smart Document Scan Software profile to the Copy button. If you are using other scanning software, see the online help for that program. See also • Associate a quick start button with scanning software Automatic document feeder problems Use this section to help resolv...
Page 36 - Additional troubleshooting information
Additional troubleshooting information For additional troubleshooting information, see the following resources: • For information about the scanning software that you are using, see the online help for that program. • To look for updated information about the scanner, visit the HP scanner support We...
Page 37 - Maintenance, troubleshooting, and support
5 Product care and support This section describes the options for product support. • Maintenance, troubleshooting, and support • Getting assistance Maintenance, troubleshooting, and support Occasional cleaning of the scanner helps ensure higher-quality scans. The amount of care necessary dependsupon...