HP L2526A - Manual

1 HP Photosmart C8100 All-in- One series Help For information about the HP All-in-One, see: • “HP All-in-One overview” on page 9 • “Find more information” on page 17 • “Finish setting up the HP All-in-One” on page 19 • “How do I?” on page 55 • “Load originals and load paper” on page 57 • “Print from...

Chapter 1 8 HP Photosmart C8100 All-in-One series Help H P Phot osm art C810 0 All- in - One series H elp

2 HP All-in-One overview Use the HP All-in-One to quickly and easily accomplish tasks such as printing photosfrom a memory card, burning and labeling CD/DVDs, scanning documents, or making acopy. You can access many HP All-in-One functions directly from the control panel,without turning on your comp...

Label Description 6 Ink cartridge door 7 On button 8 Front USB port 9 Wireless network indicator and Bluetooth light 10 LightScribe CD/DVD drive 11 Memory card slots and Photo light 12 Glass 13 Slide and Negative Film holder 14 Slide and Negative Film light 15 Lid 16 Lid backing 17 Slide and Negativ...

Display icons The following icons can appear at the bottom of the display to provide importantinformation about the HP All-in-One. Icon Purpose Shows the ink cartridge status. The color of the icon corresponds to the color ofthe ink cartridge, and the fill level of the icon corresponds to the fill l...

• CD/DVD Menu • Setup Menu Photosmart Express Menu The following options are available in the Photosmart Express menu when you insert a memory card, storage device, or CD/DVD. View Print Create Share Save Copy Menu The following options are available when you touch Copy on the main screen. CopiesSiz...

NOTE: The options that appear on the Scan Menu vary depending on the software applications installed on your computer. Scan and ReprintScan FilmScan to Memory DeviceScan to CD/DVDScan to Computer NOTE: The Scan to Computer option only appears if the HP All-in-One is network- connected. CD/DVD Menu T...

3 Find more information You can access a variety of resources, both printed and onscreen, that provideinformation about setting up and using the HP All-in-One. Setup Guide The Setup Guide provides instructions for setting up the HP All-in-One andinstalling software. Make sure you follow the steps in...

Chapter 3 18 Find more information Find more info rmat ion

4 Finish setting up the HP All-in- One After you have completed the steps in your Setup Guide, refer to this section to help youfinish setting up the HP All-in-One. This section contains important setup-relatedinformation for your device, including information on setting preferences.This section con...

4. Touch the language you want to select. NOTE: If the menu option you want is not visible on the screen, touch or to scroll through all the menu options. 5. When prompted, touch Yes to confirm your selection, or touch No to choose another language. To set the country/region 1. Touch Setup on the di...

Computer connection information The HP All-in-One comes equipped with a USB port so you can connect directly to acomputer using a USB cable. You can also connect the HP All-in-One to either a wiredor wireless network. Additionally, the built-in Bluetooth ® Wireless Technology allows Bluetooth ® devi...

Connect using integrated wireless WLAN 802.11 The HP All-in-One uses an internal networking component that supports a wirelessnetwork. For detailed instructions on connecting the HP All-in-One to a wireless (802.11)network, see “Integrated wireless WLAN 802.11 network setup” on page 32 . Connect usi...

6. When you have finished entering a name for the HP All-in-One, touch OK . The name you entered will appear on your Bluetooth device when you connect to theHP All-in-One to print. 7. Touch OK to exit the Setup menu. Related topics “Enter text using the visual keyboard” on page 14 Set Bluetooth secu...

To install and print using the Microsoft stack 1. Make sure that you have installed the HP All-in-One software on the computer. NOTE: The purpose of installing the software is to make sure the printer driver is available for the Bluetooth ® connection. Therefore, if you have already installed the so...

access only to the print features. You must perform other functions from the hostcomputer or from the control panel on the HP All-in-One. To enable printer sharing on a Windows computer ▲ Refer to the user guide that came with your computer or see the Windows onscreenHelp. Connect to a network This ...

Wired network setup This section describes how to connect the HP All-in-One to a router, switch, or hub usingan Ethernet cable and how to install the HP All-in-One software for a network connection.This is known as a wired or Ethernet network. To set up the HP All-in-One on a wirednetwork, you need ...

connector) is wider and thicker and always has 8 contacts on the end. A phoneconnector has between 2 and 6 contacts. ❑ A desktop computer or laptop with an Ethernet connection. NOTE: The HP All-in-One supports both 10 Mbps and 100 Mbps Ethernet networks. If you are purchasing, or have purchased, a n...

4. Once you have connected the HP All-in-One to the network, install the software. Related topics “Install the software for a network connection” on page 39 Integrated wireless WLAN 802.11 network setup For optimal performance and security in your wireless network, HP recommends you usea wireless ro...

What you need for an integrated wireless WLAN 802.11 network To connect the HP All-in-One to an integrated wireless WLAN 802.11 network, you willneed the following: ❑ A wireless 802.11 network that includes a wireless router or access point. ❑ A desktop computer or laptop with either wireless networ...

4. Touch Wireless Setup Wizard . 5. Follow the onscreen prompts on the display to complete the connection. 6. When the HP All-in-One connects successfully to the network, go to your computerto install the software on each computer that will use the network. NOTE: If the connection fails, the wireles...

f . In the Confirm network key box, type the same WEP key you typed in the previous step. g . Write down the WEP key exactly as you typed it, including uppercase and lowercase letters. NOTE: You must remember the exact uppercase (capital) and lowercase (small) letters. If you enter your WEP key inco...

Change the HP All-in-One from a USB connection to a network connection If you first install the HP All-in-One with a USB connection, you can later change to eithera wireless or Ethernet network connection. If you already understand how to connect toa network, you can use the general directions below...

3. Touch View Network Settings menu. 4. Do one of the following:• To display wired network settings, touch Display Wired Summary . • To display wireless network settings, touch Display Wireless Summary . • To print the network configuration page, touch Print Network Configuration Page . Related topi...

NOTE: When manually entering an IP setting, you must already be connected to an active network, otherwise the setting will not stay when you exit from the menu. CAUTION: Be careful when manually assigning an IP address. If you enter an invalid IP address during the installation, your network compone...

Access the Embedded Web Server The computer you use to access the Embedded Web Server on the HP All-in-One mustbe connected to the same network as the HP All-in-One. To access the Embedded Web Server 1. Print a network configuration page to find the IP address for the HP All-in-One. 2. In the Addres...

Related topics “View and print network settings” on page 41 Network configuration page definitions The network configuration page shows the network settings for the HP All-in-One. Thereare settings for general information, 802.3 wired (Ethernet), 802.11 wireless, andBluetooth ® . This section contai...

Parameter Description Total Packetsreceived The number of packets received by the HP All-in-One without error since ithas been turned on. The counter clears after the HP All-in-One is turned off. Bluetooth settings The following table describes the Bluetooth settings shown on the network configurati...

6 Load originals and load paper You can load many different types and sizes of paper in the HP All-in-One, including letteror A4 paper, legal paper, photo paper, transparencies, envelopes, and LightScribe-compatible CD/DVD. By default, the HP All-in-One is set to detect the size and type ofpaper you...

3. Close the lid. Load an original in the Slide and Negative Film holder You can scan 35 mm slides and negatives with the HP All-in-One using the Slide andNegative Film holder.After you scan slides or negatives, remove the slide or negative film from the holder, andthen replace the holder and lid ba...

3. Slide the negative film into the center of the holder so that the front of the image facesaway from you and appears backward. 4. Place the holder on the glass so the side holding your negative is lined up against theright front corner of the glass. 5. Lower the lid of the HP All-in-One before sta...

3. Place the slide on the holder so that the front of the image faces down and appearsbackward. Gently press down until it snaps into place. NOTE: The slide must snap into place for the image to scan properly. If the slide does not touch the glass the final scanned image might be blurry. TIP: If the...

To remove the lid 1. Lift the lid to the open position, grasp the sides of the lid, and then pull the lid upwardsuntil it comes off. Do not unplug the Slide and Negative Film light power cord. It should stay connectedto the back of the HP All-in-One. 2. Place the lid over the oversized original whil...

HP All-in-One Paper or HP Printing Paper • HP All-in-One Paper is specifically designed for HP All-in-One devices. It has an extrabright blue-white shade that produces sharper text and richer colors than ordinarymultifunction papers. • HP Printing Paper is a high-quality multifunction paper. It prod...

Papers to avoid Using paper that is too thin or too thick, paper that has a slick texture, or paper thatstretches easily can cause paper jams. Using paper that has a heavy texture or does notaccept ink can cause printed images to smear, bleed, or not fill in completely. Papers to avoid for all print...

Load full-size paper You can load many types of letter, A4, or legal paper into the main input tray of the HP All-in-One. To load full-size paper 1. Pull out the main input tray, and then slide the paper-width and paper-length guidesto their outermost positions. 2. Tap a stack of paper on a flat sur...

4. Slide the paper-width and paper-length guides inward until they stop at the edges ofthe paper.Do not overload the main input tray; make sure the stack of paper fits within the maininput tray and is no higher than the top of the paper-width guide. 5. Push the main input tray back into the HP All-i...

To load up to 10 x 15 cm (4 x 6 inch) photo paper in the photo tray 1. Raise the output tray, and then pull out the photo tray. 2. Insert the stack of photo paper into the photo tray with the short edge forward and theglossy side down. Slide the stack of photo paper forward until it stops.If the pho...

To load postcards, Hagaki or index cards in the photo tray 1. Raise the output tray, and then pull out the photo tray. 2. Insert the stack of cards into the photo tray with the short edge forward and the printside down. Slide the stack forward until it stops. 3. Slide the paper-length and paper-widt...

To load envelopes 1. Pull out the main input tray, and then slide the paper-width and paper-length guidesto their outermost positions. 2. Remove all paper from the main input tray. 3. Insert one or more envelopes into the far-right side of the main input tray with theenvelope flaps up and on the lef...

Load other types of paper The following types of paper are designed for special projects. Create your project in theHP Photosmart Software or another application, set the paper type and size, and thenprint. HP Premium Inkjet Transparency Film and HP Premium Plus Inkjet TransparencyFilm ▲ Insert the ...

Related topics • “Change the print settings for the current job” on page 76 • “Recommended papers/media for printing only” on page 63 Load a CD/DVD in the LightScribe-enabled CD/DVD drive The HP All-in-One enables you to: • Save photos onto a CD/DVD. This is known as burning a CD/DVD. • Read the con...

To load a CD/DVD in the CD/DVD drive for LightScribe disc labeling 1. Open the CD/DVD drive. 2. Load a single LightScribe-compatible CD or DVD with the label side down. NOTE: LightScribe disc labeling only works with LightScribe-compatible media. 3. Close the CD/DVD drive. Related topics “Preserve y...

• Do not force paper too far forward in the input tray. • Use paper types that are recommended for the HP All-in-One. Related topics • “Recommended papers for printing and copying” on page 61 • “Papers to avoid” on page 64 • “Clear paper jams” on page 147 Avoid paper jams 73 Loa d o rig in als and l...

7 Print from your computer The HP All-in-One can be used with any software application that allows printing. Youcan print a range of projects, such as borderless images, newsletters, greeting cards,iron-on transfers, and posters.This section contains the following topics: • Print from a software app...

Make the HP All-in-One the default printer You can set the HP All-in-One as the default printer to use from all software applications.This means that the HP All-in-One is automatically selected in the printer list when youselect Print from the File menu in a software application. The default printer...

the Size list to see if a defined paper size already exists for the type of paper you are using. Paper type Suggested paper size settings CD/DVD tattoo paper 5 x 7 in. Copier, multi-purpose, orplain papers Letter or A4 Envelopes Appropriate listed envelope size Greeting-card papers Letter or A4 Inde...

Change the default print settings If there are settings that you frequently use for printing, you might want to make them thedefault print settings so they are already set when you open the Print dialog box from within your software application. To change the default print settings 1. In the HP Solu...

example, Transparency Presentations . After creating the printing shortcut, simply select it when printing on transparency film rather than changing the print settings eachtime. To create a printing shortcut 1. On the File menu in your software application, click Print . 2. Make sure the HP All-in-O...

To print a photo on photo paper 1. Remove all paper from the input tray, and then load the photo paper print side down. 2. On the File menu in your software application, click Print . 3. Make sure the HP All-in-One is the selected printer. 4. Click the button that opens the Properties dialog box. De...

To print a CD/DVD tattoo 1. Use the HP Photosmart Software, or go to www.hp.com to access templates for creating CD/DVD labels. 2. Load 13 x 18 cm (5 x 7 inch) CD/DVD tattoo paper in the main input tray. 3. On the File menu in your software application, click Print . 4. Make sure the HP All-in-One i...

Print a multiple-page document as a booklet The HP All-in-One allows you to print your document as a small booklet, which you canfold and then staple together.For best results, design your document to fit on a multiple of four pages, such as an 8,12, or 16-page program for a child's school play or f...

1 3 5 7 9 11 Figure 7-1 Left-edge binding for left-to-right languages 1 3 5 7 9 11 Figure 7-2 Right-edge binding for right-to-left languages Print multiple pages on a single sheet You can print up to 16 pages on a single sheet of paper. To print multiple pages on a single sheet 1. Make sure you have...

8. In the Page order list, click an appropriate page order option. The sample output graphic is numbered to show how the pages will be ordered if youselect each option. 9. Click OK , and then click Print or OK in the Print dialog box. Print a multiple-page document in reverse order Because of the wa...

6. In the Paper Type drop-down list, click More , and then select the appropriate paper type. TIP: If you want to make notations on the back of the transparencies and erase them later without scratching the original, click the Advanced tab, and select the Mirror Image check box. 7. In the Resizing O...

8 Use the photo features The HP All-in-One is equipped with memory card slots, a front USB port, and a CD/DVDdrive that enable you to print or edit photos from a memory card, storage device (suchas a keychain drive, portable hard drive, or a digital camera in storage mode), or a CDor DVD without upl...

white when images are ready to be viewed. The Photo light is located near the memorycard slots and is indicated by a camera icon. CAUTION: Do not pull out the memory card or storage device while the Photo light is flashing. A flashing light means the HP All-in-One is accessing the memory device.Wait...

8. (Optional) If you want to check and/or modify any of your print settings, touch Settings . 9. To print the photo(s), touch Print or press the Print Photos button on the control panel.A print status screen displays the number of pages to print and the estimated time tocomplete. TIP: During printin...

• Wallets : Enables you to print your own wallet-size photos to carry with you or give to friends or relatives. • Passport Photos : Enables you to print your own passport-size photos. (If you have questions on guidelines or restrictions for passport photos, contact a localpassport service agency.) •...

Save photos to your computer You can use the HP Photosmart Software installed on your computer to transfer photosfrom a memory card, storage device, or CD/DVD to your computer’s hard drive for sharingphotos online and printing from your computer.Before transferring photos to your computer, you need ...

3. Touch Save to Computer . TIP: You can also transfer images from a memory card to a connected USB storage device by choosing the Save to USB drive option, or you can burn your photos onto a CD/DVD loaded label side up in the CD/DVD drive by choosing Save to CD/DVD . If the HP All-in-One is network...

4. Use the visual keyboard to enter titles and subtitles that identify your CD or DVD, andtouch Done on the visual keyboard when you are finished. 5. In the Label Summary screen, touch Burn . At the printing status screen, touch Return to Main Menu to continue with any non- disc tasks while disc lab...

4. When the thumbnail of the photo you want to edit appears, touch it. 5. When the selected photo appears by itself on the display, touch the image or touch Options . The Options menu appears. 6. Touch Edit . The Edit menu appears. 7. Touch Crop . The Crop screen appears. 8. Touch the Zoom In or Zoo...

6. Touch Edit . The Edit menu appears. 7. Touch Rotate . The Rotate screen appears. 8. Touch the Rotate Right or Rotate Left icons at the lower right of the screen to flip theimage 90 degrees clockwise or counterclockwise. 9. When you are done rotating the image, touch Done . To preview your rotated...

8. Touch or to decrease or increase the brightness of the photo.The current brightness selection is indicated by the vertical line on the slidebar. 9. When you are done adjusting brightness, touch Done . To preview your edited photo ▲ Touch the Back icon until you return to the Options menu, then to...

To print your edited photo ▲ Touch the Back icon until you return to the View Photos screen, then touch Print . Apply special color effects to your photos You can apply special color effects to a photo so that it prints with a sepia, hand-tinted,or black-and-white finish. NOTE: The changes you make ...

The selected color effect is applied to the photo, and the photo is shown by itself onthe display. To preview your edited photo ▲ Touch the Back icon until you return to the Options menu, then touch Print Preview . To print your edited photo ▲ Touch the Back icon until you return to the View Photos ...

You can turn off the automatic photo enhancement feature for individual photos, on a per-image basis. To turn off automatic photo enhancement 1. Insert a memory card into the appropriate slot on the HP All-in-One, connect a storagedevice to the front USB port, or insert a CD/DVD (label side up) into...

9 Use the scan features Scanning is the process of converting text and pictures into an electronic format for yourcomputer. You can scan almost anything (photos, magazine articles, film negatives,slides, and text documents) on the HP All-in-One.You can use the scanning features of the HP All-in-One ...

To change print settings before reprinting your original photoa . Touch Options . The Source of Original screen appears. b . Touch the appropriate option. The Print Layout screen appears. c . Touch or to scroll through the layout options, then touch the print layout you want. NOTE: Depending on the ...

Scan an original to a computer You can scan originals placed on the glass by using the control panel. To scan to a computer 1. Load your original print side down on the right front corner of the glass. 2. Touch Scan . The Scan Menu appears. 3. Touch Scan to Computer . 4. If the HP All-in-One is conn...

4. Touch one of the following options:• Touch Scan to computer to send the scan to your computer. If the HP All-in One is connected to one or more computers on a network, a Select Computer menu appears. Touch the destination computer name. • Touch Scan to Memory Device to send the scan to a memory c...

NOTE: If you are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might not be installed on your computer. To install the OCR software,you must re-insert the software disk and select OCR under the Custom installation options. This section contains the following topics:...

10 Use the copy features The HP All-in-One enables you to produce high-quality color and black-and-white copieson a variety of paper types, including transparencies. You can enlarge or reduce the sizeof an original to fit a specific paper size, adjust the darkness of the copy, and use specialfeature...

3. Touch Preview . An image on the display shows how your copy will print. 4. Touch Black or Color to accept the preview and begin copying. Change the copy settings for the current job You can customize the copy settings of the HP All-in-One to handle nearly any copy task.This section contains the f...

3. Touch the appropriate paper size.Refer to the following table to determine which paper size setting to choose, basedon the paper loaded in the input tray. Paper type Suggested paper size settings Copier, multi-purpose, or plain papers 8.5x11 inch or A4 Inkjet papers 8.5x11 inch or A4 Letterhead 8...

3. Touch the appropriate paper type.Refer to the following table to determine which paper type setting to choose basedon the paper loaded in the input tray. Paper type Control panel setting Copier paper or letterhead Plain Paper HP Bright White Paper Plain Paper HP Premium Plus Photo Paper, Glossy P...

• Normal delivers high quality and is the recommended setting for most of your copying. Normal copies faster than Best and is the default setting. • Fast copies faster than the Normal setting. The text is comparable to the quality of the Normal setting, but the graphics might be lower quality. The F...

3. Touch Set As New Defaults . NOTE: If the menu option you want is not visible on the screen, touch or to scroll through all the menu options. 4. Touch Yes, change defaults . NOTE: The settings you specify here are only saved on the HP All-in-One. They do not adjust the settings in the software. Yo...

3. Touch Copy . The Copy Menu appears. 4. Touch Black or Color . The HP All-in-One makes a 10 x 15 cm (4 x 6 inch) borderless copy of your originalphoto. NOTE: If you loaded tabbed paper in the photo tray, you can remove the tab from the copy of your photo once the ink has completely dried. TIP: If ...

5. Touch Text . 6. Touch Black or Color . To copy an overexposed photo 1. Make sure you have paper loaded in the input tray. 2. Position the photo on the glass so the long edge of the photo is along the front edgeof the glass.Load your original print side down on the right front corner of the glass....

11 Print reports and forms The HP All-in-One enables you to print self-test reports. You can also print forms suchas ruled papers and checklists.This section contains the following topics: • Print a self-test report • Print forms Print a self-test report If you are experiencing problems with printin...

Print forms The HP All-in-One contains built-in templates that enable you to print common forms,such as narrow or wide ruled notebook paper, graph paper, task checklists, and musicsheets on plain letter- or A4-size paper. To print forms from the control panel 1. Make sure you have paper loaded in th...

12 Maintain the HP All-in-One The HP All-in-One requires little maintenance. Sometimes you might want to clean theglass and lid backing to remove surface dust and ensure that your copies and scansremain clear. You will also need to replace ink cartridges, clean the print head assembly,or align the p...

Clean the lid backing Minor debris can accumulate on the white document backing located underneath the lidof the HP All-in-One. To clean the lid backing 1. Turn off the HP All-in-One, and raise the lid. 2. Clean the white document backing with a soft cloth or sponge slightly moistened witha mild soa...

To check the ink levels from the control panel 1. Touch Setup on the display. 2. Touch Tools . 3. Touch Display Ink Gauge . The HP All-in-One displays a gauge that shows the estimated ink levels of allcartridges installed. To check the ink levels from the HP Photosmart Software 1. In the HP Solution...

NOTE: If you are installing ink cartridges in the HP All-in-One for the first time, be sure to use only the ink cartridges that came with the device. The ink in thesecartridges is specially formulated to mix with the ink in the print head assembly at first-time setup. If you do not already have repl...

7. Repeat steps 3 through 6 for each ink cartridge you are replacing. 8. Close the ink cartridge door. Related topics “Shop for ink supplies” on page 143 Align the printer The HP All-in-One automatically aligns the print head when you install the ink cartridgesduring the initial setup. The HP All-in...

To align the printer from the HP Photosmart Software 1. Load letter, A4, or legal unused plain white paper into the input tray. 2. In the HP Solution Center, click Settings , point to Print Settings , and then click Printer Toolbox . NOTE: You can also open the Printer Toolbox from the Print Propert...

Related topics “Align the printer” on page 138 Clean the ink cartridge contacts Clean the copper-colored ink cartridge contacts if all ink cartridges are installed and amessage appears on the display that says a cartridge is missing or damaged.Before cleaning the ink cartridge contacts, remove the i...

6. Clean only the copper-colored contacts. 1 Copper-colored contacts 7. Place the ink cartridge back into the empty slot and press down on the gray latch untilit clicks into place. 8. Repeat if necessary for the other ink cartridges. 9. Gently close the ink cartridge door. Remove ink from your skin ...

Self-maintenance sounds The HP All-in-One will make mechanical noises at various times to perform periodicmaintenance functions, such as replenishing the ink levels in the print head assembly orcleaning the print head. This is normal operation and is necessary to ensure the HP All-in-One produces th...

13 Shop for ink supplies For a list of ink cartridge numbers, see the printed documentation that came with theHP All-in-One. You can also use the software that came with the HP All-in-One to findout the reorder number for all the ink cartridges. You can order ink cartridges online fromthe HP Web sit...

Chapter 13 144 Shop for ink supplies S h op for ink supplies

14 Troubleshooting This section contains the following topics: • Troubleshooting tips • Hardware setup troubleshooting • Software installation troubleshooting • Network troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card and front USB port troubleshooting • Scan tro...

sure the other end of the USB cable is plugged into a USB port on your computer.After the cable is connected properly, turn the HP All-in-One off and then on again. • If you are connecting the HP All-in-One through a USB hub, make sure the hub isturned on. If the hub is on, try connecting directly t...

• Do not clean the print head unnecessarily. This wastes ink and shortens the life ofthe cartridges. • Handle ink cartridges carefully. Dropping, jarring, or rough handling during installationcan cause temporary printing problems. Information on paper The HP All-in-One is designed to work well with ...

3. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside thedevice. If you do not remove all the pieces of paper from the HP All-in-One, morepaper jams are ...

4. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside thedevice. If you do not remove all the pieces of paper from the HP All-in-One, morepaper jams are ...

• I received a message on the display about a paper jam or a blocked print headassembly • The wrong measurements are showing in menus on the display The HP All-in-One will not turn on Cause: The HP All-in-One is not properly connected to a power supply. Solution: • Make sure the power cord is firmly...

Solution: You can change the language settings at any time from the Preferences menu. For more information, see: “Set your language and country/region” on page 19 I received a message on the display that the printer alignment failed Cause: The incorrect type of paper is loaded in the input tray (for...

I received a message on the display about a paper jam or a blocked print headassembly Cause: The HP All-in-One has a paper jam. Solution: Clear the paper jam, and then follow the prompts on the display or the computer screen to continue.For more information, see: “Clear paper jams” on page 147 Cause...

• Verify that the USB cable is 3 meters (9.8 feet) or less in length. • If you have several USB devices attached to your computer, you might wantto unplug the other devices during the installation. 5. Continue with the installation and restart the computer when prompted. For more information, see: “...

For more information on setting up the HP All-in-One and connecting it to yourcomputer, see the Setup Guide that came with the HP All-in-One. Network troubleshooting This section addresses problems you might encounter while setting up a network.This section contains the following topics: • Wired net...

Solution: Check to see if you have an active network connection. To see if you have an active network connection ▲ Check the two Ethernet indicator lights on the top and bottom of the RJ-45Ethernet jack on the back of the HP All-in-One. The lights indicate the following: a . Top light: If this light...

Solution: Make sure you have an active network connection. To make sure your network connection is active 1. If the connections are secure, turn off the power on the HP All-in-One, and thenturn it on again. Press the On button on the control panel to turn the HP All-in- One off, and press it again t...

Weak signal Cause: The HP All-in-One is too far away from the wireless router or there is interference. Solution: In order to establish a good signal between the HP All-in-One and wireless router, you might have to experiment a bit. Assuming the equipment isfunctioning properly, try doing the follow...

filtering on your wireless router, make sure the MAC address of the HP All-in-One ison the list of acceptable MAC addresses. Invalid WEP key during wireless setup Cause: If you are using WEP security, you might have entered the WEP key incorrectly during the wireless setup process. Solution: During ...

NOTE: The HP All-in-One functionality will be limited during VPN sessions. Cause: The HP All-in-One is not turned on. Solution: Turn on the HP All-in-One. Print quality troubleshooting If you are having problems with print quality, try the solutions in this section and observethe following guideline...

Solution: Use HP Premium Papers or any other paper type that is appropriate for the HP All-in-One. Cause: The print head needs to be cleaned. Solution: Clean the print head, and then print a self-test report. Check the color blocks in the report for any problems. If the color blocks show print quali...

Cause: The print head needs to be cleaned. Solution: Clean the print head, and then print a self-test report. Check the color blocks in the report for any problems. If the color blocks show print quality problems,perform a printer alignment.If the problem persists after cleaning and aligning, contac...

If the problem persists, use the software you installed with the HP All-in-One oranother software application to rotate your image 180 degrees so that the light blue,gray, or brown hues in your image do not print at the bottom of the page.For more information, see: “Information on paper” on page 147...

Cause: The print head needs to be cleaned. Solution: Clean the print head, and then print a self-test report. Check the color blocks in the report for any problems. If the color blocks show print quality problems,perform a printer alignment.If the problem persists after cleaning and aligning, contac...

Solution: Load paper with the side you want to print on facing down. For example, if you are loading glossy photo paper, load the paper with the glossy side down.For more information, see: “Load paper” on page 64 Printouts have vertical streaks Cause: The paper type is not suitable for the HP All-in...

Solution: If the HP All-in-One is out of paper or there are only a few sheets remaining, load more paper in the input tray. If there is paper in the input tray, removethe paper, tap the stack of paper against a flat surface, and reload the paper into theinput tray. Follow the prompts on the display ...

Borderless printing produces unexpected results Cause: Printing a borderless image from a non-HP software application produces unexpected results. Solution: Try printing the image from the photo imaging software that came with the HP All-in-One. The HP All-in-One is not responding Cause: The HP All-...

Cause: The computer is not communicating with the HP All-in-One. Solution: If the HP All-in-One is not properly connected to the computer, communication errors can occur. Make sure the USB cable is connected to the HP All-in-One and the computer as shown below. If the connections are secure, and not...

Solution: Print the document in reverse order. When the document finishes printing, the pages will be in correct order.For more information, see: “Print a multiple-page document in reverse order” on page 89 The margins are not printing as expected Cause: The margins are not set correctly in your sof...

For more information, see: “Load envelopes” on page 68 Text or graphics are cut off at the edge of the page Cause: The margins are not set correctly in your software application. Solution: To check your margin settings 1. Preview your print job before sending it to the HP All-in-One. 2. Check the ma...

A blank page came out while printing Cause: The document you are printing contains an additional blank page. Solution: Open the document file in your software application and remove any extra pages or lines at the end of the document. Cause: The HP All-in-One picked up two sheets of paper. Solution:...

computer. After the cable is connected properly, turn the HP All-in-One off and thenon again.If the HP All-in-One is network-connected, check physical network connections andmake sure the network is operational. Once you verify network connectivity, retry thetask. For more information, see: • “Commu...

The CIFS server is included in all network-connected HP All-in-One devices. Itprovides network drive letter access to the memory card or storage device in theHP All-in-One. This lets you read/write files on the network from the memory card orstorage device in the HP All-in-One. The CIFS server appea...

• Text format is incorrect • Text is incorrect or missing • The scan feature does not work Scan halts Cause: The computer system resources might be low. Solution: Turn off the HP All-in-One and then turn it back on. Turn off the computer and then turn it back on.If this does not work, try changing t...

Text is incorrect or missing Cause: The brightness is not set correctly. Solution: Adjust the brightness, and then rescan the original. Cause: Debris might be stuck on the glass or on the back of the document lid. This can cause poor-quality scans. Solution: Clean the glass and lid backing. For more...

Solution: Clear the paper jam and remove any torn paper that remains in the HP All- in-One.For more information, see: “Clear paper jams” on page 147 Parts of the original do not appear or are cut off Cause: The original is placed incorrectly on the glass. Solution: Reload the original on the glass. ...

Solution: If you want to enlarge a photo to fit a full-size page without cropping the edges, use Fit to Page . For more information, see: • “Resize an original to fit onto letter or A4 paper” on page 127 • “Resize an original using custom settings” on page 128 Cause: The original is larger than the ...

Firmware revision mismatch Cause: The revision number of the HP All-in-One firmware does not match the revision number of the software. Solution: To find support and warranty information, go to the HP Web site at www.hp.com/support . If prompted, choose your country/region, and then click Contact HP...

Solution: Wait until the drive has finished performing its operation, then try again. File messages The following is a list of file-related error messages: • Error reading or writing the file • Unreadable files. NN files could not be read • Photos not found • File not found • File format not support...

File not found Cause: There is not enough available memory on your computer to create a print preview file. Solution: Close some applications and try the task again. File format not supported Cause: The HP All-in-One software did not recognize or support the file format of the image you are trying t...

If the file system on the card is corrupt, reformat the memory card in your digitalcamera. CAUTION: Reformatting the memory card will delete any photos stored on the card. If you have previously transferred the photos from your memory card to acomputer, try printing the photos from the computer. Oth...

Solution: Remove all but one memory card. The HP All-in-One reads the remaining memory card and displays the first photo stored on the memory card. Cause: You have inserted a Compact Flash memory card backwards or upside down. Solution: Remove the memory card and reinsert it correctly. The label of ...

Flip LightScribe disc Cause: The CD/DVD is placed upside down in the drive, so you cannot copy photos to, or print a LightScribe text label on, the CD/DVD. Solution: Remove the CD/DVD from the drive, flip it over before reinserting it, and try again. Unrecognized Disc Cause: The disc in the LightScr...

Solution: Leave the sheet in the output tray until the message disappears. If it is necessary to remove the printed sheet before the message disappears, carefully holdthe printed sheet on the underside or the edges, and place it on a flat surface to dry. Out of paper Cause: There is not enough paper...

Wrong paper width Cause: The print setting chosen for the print job does not match the paper loaded in the HP All-in-One. Solution: Change the print setting or load the appropriate paper in the input tray. For more information, see: “Information on paper” on page 147“Change the print settings for th...

HP All-in-One not found Cause: This error applies only to USB-connected devices. The USB cable is not plugged in properly. Solution: If the HP All-in-One is not properly connected to the computer, communication errors can occur. Make sure the USB cable is securely connected tothe HP All-in-One and t...

Solution: If the HP All-in-One is not properly connected to the computer, communication errors can occur. Make sure the USB cable is securely connected tothe HP All-in-One and the computer, as shown below. For more information, see: “Communication problems over a USB connection” on page 145 Ink cart...

Calibration error Cause: An incorrect type of paper is loaded in the input tray. Solution: If you have color or photo paper loaded in the input tray when the printer aligns, the calibration might fail. Load unused plain white letter or A4 paper into theinput tray, and then follow the prompts on the ...

cartridges that the HP All-in-One supports, see the printed documentation that camewith the HP All-in-One.For more information, see: “Replace the ink cartridges” on page 135 Cause: The ink cartridge(s) are not intended for use in this device. Solution: Contact HP support. Go to: www.hp.com/support I...

Solution: Turn the HP All-in-One off, unplug the power cord, and wait 10 seconds. Then, plug the power cord back in and turn the device on.If you continue to receive this message, write down the error code provided in themessage, and then contact HP support. Go to: www.hp.com/support If prompted, ch...

Solution: Replace the indicated ink cartridge with the previous ink cartridge during the maintenance procedure. After the maintenance procedure is complete, you caninsert the new ink cartridge.For more information, see: “Replace the ink cartridges” on page 135 Non-HP ink Cause: The HP All-in-One det...

www.hp.com/support If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Replace ink cartridges soon Cause: The indicated ink cartridge is estimated to be low on ink and might need to be replaced soon. Solution: You might be able to cont...

15 HP warranty and support Hewlett-Packard provides Internet and phone support for the HP All-in-One.This section contains the following topics: • Warranty • Ink cartridge warranty information • Support process • Before you call HP support • HP support by phone • Additional warranty options • HP Qui...

HP support by phone For a list of support phone numbers, see the printed documentation that came with the device.This section contains the following topics: • Phone support period • Placing a call • After the phone support period Phone support period One year of phone support is available in North A...

HP Quick Exchange Service (Japan) For instructions on how to pack your device for exchange, see “Pack the HP All-in-One” on page 216 . Call HP Korea customer support Chapter 15 214 HP warranty and support HP w arran ty and s uppo rt

Prepare the HP All-in-One for shipment If, after contacting HP support or returning to the point of purchase, you are requested to send theHP All-in-One in for service, make sure you remove and keep the following items before returningyour device: • The control panel faceplate • The power cord, USB ...

16 Technical information The technical specifications and international regulatory information for the HP All-in-One areprovided in this section.For additional specifications, see the printed documentation that came with the HP All-in-One.This section contains the following topics: • Specifications ...

CD/DVD specifications Supported disc formats Data capacity DVD+R 4.7 GB DVD+R DL 8.5 GB DVD+RW 4.7 GB DVD-R 4.7 GB DVD-RW 4.7 GB DVD-RAM Up to 4.7 GB CD-R Up to 700 MB CD-RW Up to 700 MB LightScribe Print specifications • Up to 1200 x 1200 rendered dpi black when printing from a computer • Up to 480...

Acoustic information If you have Internet access, you can get acoustic information from the HP Web site. Go to: www.hp.com/support . Environmental product stewardship program Hewlett-Packard is committed to providing quality products in an environmentally sound manner.Design for recycling has been i...

This section contains the following topics: • Regulatory model identification number • FCC statement • Laser compliance • Notice to users in Korea • VCCI (Class B) compliance statement for users in Japan • Notice to users in Japan about power cord • Geräuschemission Regulatory model identification n...

Laser compliance The optical storage device (i.e. CD or DVD drive) contains a laser that is classified as a "Class 1Laser Product" in accordance with US FDA regulations and the IEC 60825-1. The product does notemit hazardous laser radiation.This laser product complies with 21 CFR 1040.10 and...

Regulatory wireless statements This section contains the following regulatory information pertaining to wireless products: • Wireless: Exposure to radio frequency radiation • Wireless: Notice to users in Brazil • Wireless: Notice to users in Canada • European Union Regulatory Notice • Wireless: Noti...

European Union Regulatory Notice European Union Regulatory Notice Products bearing the CE marking comply with the following EU Directives: • Low Voltage Directive 73/23/EEC • EMC Directive 2004/108/EC CE compliance of this product is valid only if powered with the correct CE-marked AC adapter provid...

Declaration of conformity (European Economic Area) The Declaration of Conformity in this document complies with ISO/IEC 17050-1 and EN 17050-1. Itidentifies the product, manufacturer’s name and address, and applicable specifications recognizedin the European community. HP Photosmart C8100 All-in-One...

Index Symbols/Numerics 10 x 15 cm photo paper copy 122load 66specifications 219 2 pages on 1, print 884 pages on 1, print 884 x 6 inch (10 x 15 cm) borderless photos print 83 4 x 6 inch photo paper copy 122 4 x 6 inch photo paper, load 66802.11 wireless, configuration page 49 802.3 wired, configurat...