Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining ...
Page 5 - Table of contents
Table of contents 1 Getting information ............................................................................................................................................ 1 2 Setting up your computer .............................................................................................
Page 7 - Getting information
1 Getting information Tasks Instructions ● Set up your computer Setup Instructions poster – or – See Setting up your computer on page 3 . ● Connect to the Internet See Connecting to the Internet (select models only) on page 4 . ● Recover factory settings See System Recovery on page 13 . ● See how-to...
Page 9 - Setting up your computer
2 Setting up your computer WARNING! To reduce the risk of electrical shock or damage to your equipment: ● Place the computer in a location away from water, dust, moisture, and soot. These environmental factors can increase the temperature inside your computer or cause fire or electrocution. ● Do not...
Page 10 - Connecting to the Internet (select models only)
5. Read the Regulatory, Safety and Environmental Notices . From the Start screen, select the HP Support Assistant, select My computer, and then select User guides. 6. Read the Safety & Comfort Guide provided with your user guides. It describes proper workstation setup, and proper posture, health...
Page 11 - Protecting your computer
3 Protecting your computer Your computer includes features that help protect the integrity of your system and its data from unauthorized access. Review these features to ensure proper use. Computer security features Computer risk Computer feature Unauthorized use of the computer or user account User...
Page 12 - Troubleshooting; Computer does not start
4 Troubleshooting Refer to the documentation provided by the product manufacturer for information about peripheral- specific problems, such as issues with a monitor or a printer. The following tables present some issues you might encounter while installing, starting up, or using your computer and th...
Page 16 - Speakers and sound; Internet access
Speakers and sound Symptom Possible solution Volume is very low or unsatisfactory Be sure that you connected the speakers to the audio-out (lime green) jack on the back of the computer. (Additional audio jacks are used for multiple-channel speakers.) Detached non-powered speakers (speakers without a...
Page 17 - Software troubleshooting
Software troubleshooting Symptom Possible solution To resolve software problems, try these methods: ● Turn the computer off completely, and then turn it on again. This is the easiest (and sometimes the best) solution. ● Update the drivers. See “Updating device drivers,” in the next entry. ● Restore ...
Page 19 - System Recovery; Choosing a system recovery method; System recovery options; System recovery from the Windows Start screen
5 System Recovery System Recovery completely erases and reformats the hard drive, deleting all data files you have created, and then reinstalls the operating system, programs, and drivers that were installed at the factory. Therefore, you must manually reinstall any software that was installed after...
Page 20 - System recovery at system startup
4. From the Start screen, type recovery , and then select HP Recovery Manager. If prompted, click Yes to allow the program to continue. 5. Select Windows Recovery Environment. 6. Follow the on-screen instructions. NOTE: If your system does not detect a recovery partition, it prompts you to insert re...
Page 21 - Recovery media; Choosing recovery media; Creating recovery media
5. Press the power button to turn on the computer. If you are using a recovery DVD, the computer automatically runs HP Recovery Manager from the disc. Skip to step 7. 6. If you are running System Recovery from a USB flash drive, press esc as the computer is powering on to bring up the boot menu. Use...
Page 23 - Maintenance; Schedules and tasks; Cleaning your computer
6 Maintenance It is important that you perform simple maintenance of your computer to be sure that it works at peak performance. Schedules and tasks Follow these instructions at the recommended intervals for proper maintenance. Weekly Software cleanup Use the Windows cleaning tool or safe third-part...
Page 24 - Cleaning procedures
CAUTION: Avoid strong cleaning solvents that can permanently damage your computer. If you are not sure that a cleaning product is safe for your computer, check the product contents to make sure that ingredients such as alcohol, acetone, ammonium chloride, methylene chloride, and hydrocarbons are not...
Page 26 - Specifications; Operating specifications
7 Specifications Operating specifications NOTE: To see the electrical ratings, refer to your computer’s ratings label, located on the outside of the computer, to determine the exact electrical rating. Factor Metric U.S. Operating temperature 5°C to 35°C 41°F to 95°F Storage temperature -30°C to 65°C...
Page 27 - Support information; Ways to get help; Where to get help
8 Support information Ways to get help Easy to reach. Easy to use. Award-winning HP support is our promise to help you get the most from your computer. You will find what you need with tools located on your computer and with information available on the Web, by phone, or through your local retailer....
Page 28 - Customer support for repairs; Before upgrading your hardware
Customer support for repairs If your computer needs to be repaired, or to have parts replaced, you have two choices: ● You can easily replace many of your computer parts that are considered consumer replaceable. This is the fastest method of repair, because many times we can send the part directly t...
Page 29 - Index
Index C caring for your computer 17 cleaning your computer 17 computer security features 5 troubleshooting 6 H Help and Support 1, 21 I internet, connecting 4 M maintenance, schedules and tasks 17 O operating specifications 20 R recovery media choosing 15 creating 15 S security features 5 support 21...
