Page 2 - Notice; CompuServe; Microsoft; ® and Windows®; trademarks of Microsoft Corporation.
Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not ...
Page 3 - User’s Guide
Page 4 - Who this Manual is For; WARNING
iv English Who this Manual is For This manual is for anyone who wants to: • Set up the PC for the first time • Configure the PC • Add accessories to the PC • Troubleshoot problems on the PC • Find out where to get more information and support. Important Safety Information If you have any doubt that ...
Page 5 - Important Ergonomic Information
English v Important Ergonomic Information It is strongly recommended that you read the ergonomic information before using your PC. For Windows 95 users and Windows NT, open the Start menu in the task bar and select Help. Then double-click on the help topic “Working in Comfort”.
Page 7 - Contents; Setting Up and Using Your PC
Contents English vii 1 Setting Up and Using Your PC Unpacking Your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Connecting the Mouse, Keyboard, Display and Printer . . . . . . . . . . . 3 Connecting Audio Accessories . . . . . . . . . . . . . . . . . . . . ....
Page 8 - Troubleshooting Your PC
viii English Installing Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Main Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Upgrading the MGA Millennium Board Memory . . . . . . . . . . . . . . . . . . . 17 I...
Page 9 - Hewlett Packard Support and Information Services
English ix If the Hard Disk Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 If the CD-ROM Drive Has a Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 If an Accessory Board Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 If ...
Page 11 - Setting Up and Using Your PC
Page 12 - Unpacking Your PC; When you receive your PC, unpack all the components.; Operating System; Your PC’s operating system is preloaded on your PC’s hard disk.; Installation Tools; “How to Install Accessories In Your PC
1 Setting Up and Using Your PC Unpacking Your PC 2 English Unpacking Your PC 1 When you receive your PC, unpack all the components. WARNING If you have any doubt that you can lift the PC or display safely, do not try to move it without help. 2 Place the PC on a sturdy desk near to easily accessible ...
Page 13 - Connecting the Mouse, Keyboard, Display and Printer; Connect the mouse, keyboard, and display to the back of the computer.
English 3 1 Setting Up and Using Your PC Connecting the Mouse, Keyboard, Display and Printer Connecting the Mouse, Keyboard, Display and Printer Connect the mouse, keyboard, and display to the back of the computer. The connectors are shaped to go in one way only . Tighten the display cable attachmen...
Page 14 - Connecting Audio Accessories
1 Setting Up and Using Your PC Connecting Audio Accessories 4 English Connecting Audio Accessories Your PC has a Headphones jack and a Microphone jack on the rear panel. An audio Line In jack, an audio Line Out jack, and a MIDI interface connector are also located on the rear panel. WARNING To avoid...
Page 15 - Connecting the Power Cables
English 5 1 Setting Up and Using Your PC Connecting the Power Cables Connecting the Power Cables 1 Remove the warning label covering the computer’s power connector at the rear of the computer. 2 Check that the correct voltage is selected for your country. (The voltage is set during manufacture, and ...
Page 16 - Starting and Stopping Your PC; Starting Your PC; Setup; Stopping Your PC
1 Setting Up and Using Your PC Starting and Stopping Your PC 6 English Starting and Stopping Your PC Starting Your PC 1 Before you start your PC, always switch on the display first. 2 Start your PC in one of these ways: • press the power button on the front panel • press the space bar. When you swit...
Page 17 - Setting Passwords; Setting an Administrator Password; NOTE
English 7 1 Setting Up and Using Your PC Setting Passwords Setting Passwords You can set two passwords, the administrator password and the user password, to provide two levels of protection for your PC. You set both passwords in the Security menu group of the Setup program. Setting an Administrator ...
Page 18 - Setting a User Password
1 Setting Up and Using Your PC Setting Passwords 8 English Setting a User Password A user password can only be set if an Administrator Password has already been set. Set a User Password to: • provide a power-on password prompt to prevent your PC from being started or used in your absence • start the...
Page 19 - Using Power Management; New features—what is new and special about your PC
English 9 1 Setting Up and Using Your PC Using Power Management Using Power Management Power management enables you to reduce the PC’s power consumption when you are not using the PC. To configure power management, refer to the Power Menu in the HP Setup program. Refer to your operating system docum...
Page 21 - How to Install Accessories In Your PC
2 How to Install Accessories In Your PC This chapter explains how to install accessories, such as extra memory, accessory boards, and additional disk drives, in your PC.
Page 22 - Accessories You Can Install; Processor
2 How to Install Accessories In Your PC Accessories You Can Install 12 English Accessories You Can Install Please contact your authorized reseller for information about HP accessory part numbers. WARNING For your safety, never remove the PC’s cover without first removing the power cord from the powe...
Page 23 - Removing and Replacing the Cover; Removing the Cover; telecommunications; Replacing the Cover after Installing Accessories
English 13 2 How to Install Accessories In Your PC Removing and Replacing the Cover Removing and Replacing the Cover Removing the Cover 1 Switch off the display and computer. 2 Disconnect all power cables and any telecommunications cables. 3 If necessary, unlock the cover using the key on the front ...
Page 24 - Removing the Air Flow Guide
2 How to Install Accessories In Your PC Removing the Air Flow Guide 14 English Removing the Air Flow Guide Your PC has an air flow guide to help reduce the heat of the processor. You must remove this guide before you can access the processor, the system board switches, the battery, or any accessory ...
Page 25 - Installing Memory; CAUTION; Main Memory Modules; To install a main memory module:
English 15 2 How to Install Accessories In Your PC Installing Memory Installing Memory CAUTION Static electricity can damage electronic components. Turn all equipment OFF. Don’t let your clothes touch the accessory.To equalize the static electricity, rest the accessory bag on top of the PC while you...
Page 27 - Upgrading the MGA Millennium Board Memory
English 17 2 How to Install Accessories In Your PC Installing Memory Upgrading the MGA Millennium Board Memory 1 Switch off the display and computer, and disconnect the power supply cables and any telecommunications cables. Remove the computer’s cover. 2 Unscrew and remove the screw securing the MGA...
Page 28 - Configuration Switches; Two configuration switches are on the Matrox video adapter board.; Switch; ON
2 How to Install Accessories In Your PC Installing Memory 18 English 5 Install any other accessories before replacing the cover and reconnecting the cables. 6 After switching on the PC, change the video resolution and the number of colors displayed. Alternatively, use utilities supplied with the ope...
Page 29 - Installing Mass Storage Devices
English 19 2 How to Install Accessories In Your PC Installing Mass Storage Devices Installing Mass Storage Devices If you need to have extra mass storage space for your application software, you can install additional mass storage devices, such as a flexible disk drive, hard disk drive, or tape driv...
Page 30 - Internal Connectors; There are two different cables for IDE drives:
2 How to Install Accessories In Your PC Installing Mass Storage Devices 20 English Internal Connectors If you add a flexible disk drive, hard disk drive, CD-ROM drive, or tape drive, you need to connect it to power and data cables. The data cables are shown below: Which Connectors to Use There are t...
Page 32 - Installing an Additional Hard Disk Drive
2 How to Install Accessories In Your PC Installing Mass Storage Devices 22 English Installing an Additional Hard Disk Drive Refer to the drive’s manuals to see if you must set jumpers or if there is a special installation procedure to follow. If your new hard disk drive already has a mounting tray a...
Page 33 - Resecure the access plate on the rear of the computer.
English 23 2 How to Install Accessories In Your PC Installing Mass Storage Devices 6 Resecure the access plate on the rear of the computer. 7 Connect the power and data cables to the rear of the drive, if you have not done so already. The connectors are shaped to fit one way only. Use the end connec...
Page 34 - Installing a Flexible Disk Drive, CD-ROM Drive, or Tape Drive
2 How to Install Accessories In Your PC Installing Mass Storage Devices 24 English Installing a Flexible Disk Drive, CD-ROM Drive, or Tape Drive WARNING To take care to avoid electric shock and harm to your eyes by laser light from a CD-ROM drive, do not open the CD-ROM drive enclosure. The drive sh...
Page 36 - Installing Accessory Boards; Slots 2 and 3 can be used for 32-bit PCI boards; Configuring Accessory Boards with Plug and Play
2 How to Install Accessories In Your PC Installing Accessory Boards 26 English Installing Accessory Boards The PC has six accessory board slots with seven connector sockets. These slots allow you to install upgrade boards as follows: • Slot 1 (innermost) can be used for a 16-bit ISA or a 32-bit PCI ...
Page 37 - Installing the Board
English 27 2 How to Install Accessories In Your PC Installing Accessory Boards Installing the Board 1 Switch off the display and computer, and disconnect the power supply cables and any telecommunications cables. Remove the computer’s cover. 2 Remove the air flow guide (refer to "Removing the Ai...
Page 39 - Installing an OverDrive Processor; You can install an Intel OverDrive; processor in your PC. Contact
English 29 2 How to Install Accessories In Your PC Installing an OverDrive Processor Installing an OverDrive Processor You can install an Intel OverDrive TM processor in your PC. Contact your authorized reseller for more details about the availability of the Intel OverDrive processor for your PC. 1 ...
Page 41 - Troubleshooting Your PC
3 Troubleshooting Your PC This chapter can help you solve problems that you may encounter when using your PC. It also introduces the HP Summary Screen and the HP Setup Program.
Page 42 - Solving Problems; just after your
3 Troubleshooting Your PC Solving Problems 32 English Solving Problems This chapter can help you solve most problems you might have with your PC. If you are unable to solve your problem after following the advice in this chapter, refer to "Hewlett Packard Support and Information Services", o...
Page 43 - If Your PC Does Not Start Properly; Display is Blank and There Are No Error Messages
English 33 3 Troubleshooting Your PC If Your PC Does Not Start Properly If Your PC Does Not Start Properly Use this section if your PC does not start properly when you turn it on, and you experience one of the following symptoms: • Your PC’s display is blank and there are no error messages. • You ca...
Page 44 - Check Internal Items; Turn off the display, the computer, and all external devices.; If you are Unable to Change any Values in
3 Troubleshooting Your PC If Your PC Does Not Start Properly 34 English Check Internal Items If the PC still does not start properly, follow this procedure to check the internal items: 1 Turn off the display, the computer, and all external devices. 2 Unplug all power cords and cables, noting their p...
Page 45 - If a POST Error Message is Displayed
English 35 3 Troubleshooting Your PC If Your PC Does Not Start Properly 1 Turn off the display, the computer, and all external devices. 2 Unplug all power cords and cables, noting their positions. Disconnect the PC from any telecommunications network. 3 Remove the cover. 4 Check the system board swi...
Page 46 - Clearing the PC’s Configuration Memory
3 Troubleshooting Your PC If Your PC Does Not Start Properly 36 English Clearing the PC’s Configuration Memory If the PC then starts, but POST still persists in reporting an error, clear the current configuration memory values and reinstall the built-in default values: 1 Turn off the PC, disconnect ...
Page 47 - If Your PC Has a Hardware Problem; If Your Keyboard Does Not Work; Ensure that the keyboard is correctly connected.; Display Does Not Work Properly
English 37 3 Troubleshooting Your PC If Your PC Has a Hardware Problem If Your PC Has a Hardware Problem This section describes what to do if you have problems with your keyboard, display, disk drives, printer, accessory board, or mouse. If Your Keyboard Does Not Work • Ensure that the keyboard is c...
Page 48 - If Nothing is Displayed on the Screen
3 Troubleshooting Your PC If Your PC Has a Hardware Problem 38 English If Nothing is Displayed on the Screen If nothing is displayed on the screen, but the PC starts and the keyboard, disk drives, and other peripheral devices seem to operate properly: • Make sure that the display is plugged in and s...
Page 49 - If Your Mouse Does Not Work; Ensure that the mouse is correctly connected.; If Your Printer Does Not Work; Make sure the printer’s power switch is ON.
English 39 3 Troubleshooting Your PC If Your PC Has a Hardware Problem If Your Mouse Does Not Work • Ensure that the mouse is correctly connected. • Ensure that the mouse driver supplied with the preloaded software is installed correctly. (Choose a Logitech® mouse driver.) • Clean the mouse ball and...
Page 50 - If the Flexible Disk Drive Does Not Work; If the Hard Disk Does Not Work
3 Troubleshooting Your PC If Your PC Has a Hardware Problem 40 English If the Flexible Disk Drive Does Not Work • Ensure you are using a formatted diskette and it is inserted correctly. • Check you are using a diskette that is the right density. • Check that your flexible disk drive is correctly con...
Page 51 - Check that the disk power and data cables are correctly connected.; If the CD-ROM Drive Has a Problem; No Sound from the CD-ROM Drive; If you are having problems with sound when playing a CD:
English 41 3 Troubleshooting Your PC If Your PC Has a Hardware Problem If the Hard Disk Activity Light Does Not Work If the hard disk activity light does not flicker when the PC is accessing the hard disk drive: • Check that the control panel connector is firmly attached to the system board. • Check...
Page 52 - CD-ROM Drive Does Not Work; Bus IDE Adapters; If an Accessory Board Does Not Work
3 Troubleshooting Your PC If Your PC Has a Hardware Problem 42 English CD-ROM Drive is Idle If the CD-ROM drive does not appear to be working, try accessing the disk by clicking on the CD-ROM drive icon or drive letter assigned to the CD-ROM drive by your operating system. CD-ROM Drive Does Not Work...
Page 53 - If Your PC Has a Software Problem; If You Have Forgotten Your Password; Password
English 43 3 Troubleshooting Your PC If Your PC Has a Software Problem If Your PC Has a Software Problem If You Have Forgotten Your Password ❒ If you forget the User Password, but not the Administrator password, carry out the following procedure: 1 Switch off the PC. 2 Restart the PC. If the keyboar...
Page 54 - If Your Application Software Does Not Work; Refer to the operating system and application software manuals.; If the Date and Time are Incorrect; The date and time can be incorrect for the following reasons:
3 Troubleshooting Your PC If Your PC Has a Software Problem 44 English If Your Application Software Does Not Work If the PC reports the system is OK and the indicator light over the power switch is illuminated, but some software won’t run: • Refer to the operating system and application software man...
Page 55 - If Your PC Has an Audio Problem; The Volume is Too Low
English 45 3 Troubleshooting Your PC If Your PC Has an Audio Problem If Your PC Has an Audio Problem No Sound When Running Any Applications First, check that the output volume is not set to zero. Use the volume control on the front panel. Make sure the headphones are not connected directly to the CD...
Page 56 - Humming Noise; Data compression can reduce the space required. The A-law and
3 Troubleshooting Your PC If Your PC Has an Audio Problem 46 English Audio Input from the Microphone is Too Low, or No Audio At All Check that the microphone specifications meet the requirements of the 16-bit sound components. The microphone should be a 600-ohm dynamic type. Humming Noise If the pow...
Page 57 - Changing the Battery
English 47 3 Troubleshooting Your PC Changing the Battery MS-DOS Games Give “Not enough memory” Errors Many games require a large amount of base memory and may not execute if many drivers or TSR (Terminate and Stay Resident) programs are installed. You may solve this problem by loading device driver...
Page 58 - After removing the computer’s cover and the air flow guide:
3 Troubleshooting Your PC Changing the Battery 48 English After removing the computer’s cover and the air flow guide: 1 Remove the old battery by sliding it from under the retaining clip (note the position of the cross). 2 Place the new battery in the battery holder, with the cross in the same posit...
Page 59 - Technical Information Needed for Troubleshooting
English 49 3 Troubleshooting Your PC Technical Information Needed for Troubleshooting Technical Information Needed for Troubleshooting System Board Switches Switch Switch function: 1 - 5 Processor speed, see next table 6 Clear setup configuration:Open = Normal operation (default)Closed = Clear CMOS ...
Page 60 - Power Consumption; Typical Power Consumption/Availability for ISA Accessory Slots; There is a maximum per-slot limit of 25 W between all supply rails.; Off
3 Troubleshooting Your PC Technical Information Needed for Troubleshooting 50 English Power Consumption All measurements are in watts (rms). NOTE When the PC is turned off with the power button on the front panel, the power consumption falls below 5 Watts, but is not zero. The special on/off method ...
Page 62 - The HP Summary Screen and; HP Summary Screen; Vectra
3 Troubleshooting Your PC The HP Summary Screen and Setup Program 52 English The HP Summary Screen and Setup Program This section introduces the HP Summary Screen and the HP Setup program. You can use the Summary Screen and the Setup program to configure your PC and solve configuration problems with...
Page 63 - When you press; Using the HP
English 53 3 Troubleshooting Your PC The HP Summary Screen and Setup Program When you press , the HP Summary Screen, similar to the following one, will appear: This screen gives you a summary of the current configuration settings of your PC. Using the HP Setup Program 1 Turn on the display and then ...
Page 64 - M a i n; á â
3 Troubleshooting Your PC The HP Summary Screen and Setup Program 54 English 2 Press while F2=Setup is displayed at the bottom of the screen. F2=Setup appears for a short period, during the POST (Power-On- Self-Test). If you fail to press in time and the start-up process continues, you will need to ...
Page 68 - Introduction; HP Authorized Reseller; Service
4 Hewlett Packard Support and Information Services Introduction 58 English Introduction Hewlett Packard computers are engineered for quality and reliability to give you many years of trouble-free service. To ensure that your desktop system maintains its reliability and to keep you up-to-date with th...
Page 69 - Your HP Authorized Reseller
English 59 4 Hewlett Packard Support and Information Services Your HP Authorized Reseller Your HP Authorized Reseller HP Authorized Resellers have been trained on HP Vectra equipment and are familiar with its configuration and environment. Authorized Resellers can also answer questions regarding non...
Page 70 - HP Support Assistant CD-ROM; Product manuals and service manuals; Region
4 Hewlett Packard Support and Information Services HP Support Assistant CD-ROM 60 English HP Support Assistant CD-ROM HP Support Assistant is a yearly subscription service on two CD-ROMs: one for software; and another one for support documentation. The software CD-ROM is updated monthly and contains...
Page 71 - Hewlett-Packard Information Services; HP Forum on CompuServe; At the CompuServe; GO HP
English 61 4 Hewlett Packard Support and Information Services Hewlett-Packard Information Services Hewlett-Packard Information Services Hewlett Packard Electronic Information Services are available 24 hours per day, 7 days per week, ensuring that the most up-to-date information is always available. ...
Page 72 - HP Forum on America Online; To access the HP Forum:; Keyword Search; type; HP; This will load the HP Home Page directly onto your screen.
4 Hewlett Packard Support and Information Services Hewlett-Packard Information Services 62 English HP Forum on America Online The HP Forum on America Online is an electronic information and communication service which can be accessed via modem. To access the HP Forum: • select Keyword Search from th...
Page 73 - HP BBS Library; Country
English 63 4 Hewlett Packard Support and Information Services Hewlett-Packard Information Services HP BBS Library The HP electronic bulletin board library service contains the latest versions of drivers, BIOS, and utilities, which you can download to your PC using a modem. Support documentation is a...
Page 74 - HP FAXback on Demand—HP FIRST; Number
4 Hewlett Packard Support and Information Services Hewlett-Packard Information Services 64 English HP FAXback on Demand—HP FIRST HP FIRST is a service where you can select documents, support and technical information, data sheets and pre-sales information, which are then faxed to you. To access this...
Page 75 - Ordering Drivers and BIOS on Diskette; Information for ordering diskettes is set out in the table below:; North and Latin America
English 65 4 Hewlett Packard Support and Information Services Hewlett-Packard Information Services Ordering Drivers and BIOS on Diskette You can order diskettes from HP, with the latest versions of drivers, BIOS and software utilities. The diskettes will be delivered by mail. Information for orderin...
Page 76 - HP Support Services
4 Hewlett Packard Support and Information Services HP Support Services 66 English HP Support Services Hewlett-Packard provides a three year hardware warranty which includes on-site service during the first year after purchase, and a return service during the second and third years after purchase. Th...
Page 77 - Hewlett-Packard Telephone Support
English 67 4 Hewlett Packard Support and Information Services Hewlett-Packard Telephone Support Hewlett-Packard Telephone Support HP North American Customer Support Center Assistance from the HP North American Customer Support Center is available Monday to Friday, 7:00 am to 6:00 pm Mountain time. T...
Page 78 - your HP Vectra model number and serial number; Lifeline Telephone Support; In the US please call the appropriate number listed below.
4 Hewlett Packard Support and Information Services Lifeline Telephone Support 68 English Please have the following information ready when you call so that your enquiry can be dealt with quickly: • your HP Vectra model number and serial number • the operating system version and the configuration • a ...
Page 79 - resolve complex network problems,
English 69 4 Hewlett Packard Support and Information Services HP Network Phone-in Support Service (NPS) HP Network Phone-in Support Service (NPS) The HP Network Phone-in Support Service (NPS) provides fast access to HP experts in networked Multivendor environments. It can help you to: • resolve comp...
Page 80 - Summary
4 Hewlett Packard Support and Information Services Summary 70 English Summary The table below summarizes the services and support available from HP or authorized resellers. Service Covers Period covered Response time Fee When available Purchase from Basic Warranty Parts and labor for HP products: fi...
Page 81 - Hewlett-Packard Marketing Headquarters
English 71 4 Hewlett Packard Support and Information Services Hewlett-Packard Marketing Headquarters Hewlett-Packard Marketing Headquarters Should you wish to contact Hewlett-Packard, check your local telephone directory for the HP Sales and Service Office near you. If you cannot find a convenient H...
Page 83 - Glossary
English 73 Glossary adapter An accessory board, that connects to the system board via an accessory board slot. BBS Bulletin Board System. A computer that uses a modem and software to serve as an information source for other computers equipped with a modem. Hewlett-Packard has a BBS that can be reach...
Page 85 - Index
75 A accessories installing, 11–?? accessory board installing, 26problems, 42 Accessory boards, configuring in Win- dows 3.11, 26 air flow guide, 14America Online HP Forum, 62 audio connectors, 4problems, 45 B BBS library access numbers, 63 BIOS obtaining via HP BBS, 63obtaining via World Wide Web, ...
Page 87 - Regulatory Information and Warranty
Page 88 - Regulatory Information
français 78 français Regulatory Information DECLARATION OF CONFORMITYaccording to ISO/IEC Guide 22 and EN 45014 Manufacturer’s Name: HEWLETT-PACKARD Manufacturer’s Address: 5 Avenue raymond Chanas38320 Eybens, FRANCE Declares that the product: Product Name: Personal Computer Model Number: HP Vectra ...
Page 95 - Your HP Vectra PC Physical Characteristics
Your HP Vectra PC Physical Characteristics Characteristic Description Weight (excluding display and keyboard) 15 kg (33 pounds) Dimensions Width: 21 cm (8.27”), Height: 41.5 cm (16.34”), Depth: 40.5 cm (15.95”) Footprint 0.085 m 2 (0.91 ft 2 ) Storage temperature -40 ºC to 70º (-40 ºF to 158 ºF) Sto...
Page 96 - PC Documentation Roadmap
Part Number Printed in 5 0 % Paper not bleached with chlorine HP User’s Guide Setting Up and Using Your PC Set up your computer & D4210-90101 PC Documentation Roadmap If you want to ... Setup Learn how to use your HP Vectra PC’s hardware and software Learn how to use your operating system Learn ...