Page 3 - Contents
Contents 3 Contents Customer self repair ...................................................................................................................... 5 Parts only warranty service .................................................................................................................
Page 5 - Customer self repair; Parts only warranty service
Customer self repair 5 Customer self repair HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identif...
Page 6 - Riparazione da parte del cliente
Customer self repair 6 • Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés. • Facultatif - Pièces pour lesquelles la réparation par le client est fa...
Page 7 - Servizio di garanzia per i soli componenti; Customer Self Repair
Customer self repair 7 NOTA: alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei...
Page 8 - Parts-only Warranty Service (Garantieservice; Reparaciones del propio cliente
Customer self repair 8 anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSR- Ersatzteil geliefert werden, können Sie entnehmen, ob das defekte Teil an HP zurückgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an HP zurückzuschicken, mü...
Page 9 - Servicio de garantía exclusivo de componentes
Customer self repair 9 Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico. Con el envío de materiales para la sustitución de componentes CSR, HP especificará si los componentes defectuosos deberán devolverse a HP. En aquellos casos en los que sea necesario devolve...
Page 10 - Reparo feito pelo cliente
Customer self repair 10 periode, gewoonlijk vijf (5) werkdagen, retourneren aan HP. Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan HP u voor het vervangende onderdeel kosten i...
Page 11 - Serviço de garantia apenas para peças
Customer self repair 11 Para obter mais informações sobre o programa de reparo feito pelo cliente da HP, entre em contato com o fornecedor de serviços local. Para o programa norte-americano, visite o site da HP ( http://www.hp.com/go/selfrepair ). Serviço de garantia apenas para peças A garantia lim...
Page 16 - Illustrated parts catalog; Mechanical components
Illustrated parts catalog 16 Illustrated parts catalog Mechanical components Item Description Spare part number Customer self repair (on page 5 ) 1 Access panel 432934-001 Mandatory 1 2 Front bezel 432935-001 Mandatory 1 3 Hard drive blank 413960-001 Mandatory 1 1 Mandatory—Parts for which customer ...
Page 23 - Removal and replacement procedures; Required tools; Safety considerations
Removal and replacement procedures 23 Removal and replacement procedures Required tools You need the following items for some procedures: • T-10/T-15 Torx screwdriver (included with the server) • HP Insight Diagnostics software (" HP Insight Diagnostics " on page 62 ) Safety considerations B...
Page 24 - Rack warnings
Removal and replacement procedures 24 This symbol on an RJ-45 receptacle indicates a network interface connection. WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle. This symbol indicates the p...
Page 25 - Server warnings and cautions; Extend the server from the rack
Removal and replacement procedures 25 Server warnings and cautions Before installing a server, be sure that you understand the following warnings and cautions. WARNING: To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding plug...
Page 26 - Power down the server
Removal and replacement procedures 26 2. Disconnect all peripheral cables and power cords from the server rear panel. 3. Loosen the thumbscrews that secure the server faceplate to the front of the rack. 4. Extend the server on the rack rails until the server rail-release latches engage. WARNING: To ...
Page 27 - Access panel; Hard drives
Removal and replacement procedures 27 6. Disengage the server from the rack. For more information, refer to the documentation that ships with the rack mounting option. 7. Place the server on a sturdy, level surface. Access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow...
Page 28 - Hard drive blanks
Removal and replacement procedures 28 To replace the component, reverse the removal procedure. When adding hard drives to the server, observe the following general guidelines: • The system automatically sets all drive numbers. • If only one hard drive is used, install it in the bay with the lowest d...
Page 29 - Air baffle
Removal and replacement procedures 29 2. Extend the server from the rack (on page 25 ). 3. Remove the access panel (" Access panel " on page 27 ). 4. Disconnect all cables connected to the SAS/SATA backplane. 5. Remove all hard drives (" Hard drives " on page 27 ). 6. Remove all hard...
Page 30 - Fan assembly
Removal and replacement procedures 30 3. Remove the access panel (" Access panel " on page 27 ). 4. Remove the air baffle. To replace the component, reverse the removal procedure. Fan assembly To remove the component: 1. Power down the server (on page 26 ). 2. Extend the server from the rack...
Page 31 - BBWC battery holder
Removal and replacement procedures 31 BBWC battery holder To remove the component: 1. Power down the server (on page 26 ). 2. Extend the server from the rack (on page 25 ). 3. Remove the access panel (" Access panel " on page 27 ). 4. Remove the air baffle (" Air baffle " on page 29 ...
Page 32 - Media cage
Removal and replacement procedures 32 8. Remove the BBWC holder and battery. To replace the component, reverse the removal procedure. Media cage To remove the component: CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a com...
Page 33 - Optical drive
Removal and replacement procedures 33 9. Remove the media cage. To replace the component, reverse the removal procedure. Optical drive To remove the component: CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a component or ...
Page 34 - Diskette drive
Removal and replacement procedures 34 10. Remove the optical drive. To replace the component, reverse the removal procedure. Diskette drive To remove the component: CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a componen...
Page 35 - Front video connector
Removal and replacement procedures 35 10. Remove the diskette drive. To replace the component, reverse the removal procedure. Front video connector To remove the component: CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with either a ...
Page 36 - Power button/LED board
Removal and replacement procedures 36 10. Remove the front video connector. To replace the component, reverse the removal procedure. Power button/LED board To remove the component: 1. Power down the server (on page 26 ). 2. Extend the server from the rack (on page 25 ). 3. Remove the access panel (&...
Page 37 - Front bezel
Removal and replacement procedures 37 8. Disconnect the power button/LED board cable. 9. Remove the media cage (" Media cage " on page 32 ). 10. Remove the power button/LED board. To replace the component, reverse the removal procedure. Front bezel 1. Power down the server (on page 26 ). 2. ...
Page 39 - PCI riser board assembly; Expansion boards
Removal and replacement procedures 39 PCI riser board assembly To remove the component: CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCI riser board assembly. 1. Power down the server (on page 26 )...
Page 40 - Storage controller
Removal and replacement procedures 40 5. Remove any installed expansion boards. To replace the component, reverse the removal procedure. Storage controller To remove the component: 1. Power down the server (on page 26 ). 2. Extend the server from the rack (on page 25 ). 3. Remove the access panel (&...
Page 41 - PCI Express or PCI-X riser board
Removal and replacement procedures 41 6. Remove the storage controller. To replace the component, reverse the removal procedure. PCI Express or PCI-X riser board To remove the component: 1. Power down the server (on page 26 ). 2. Extend the server from the rack (on page 25 ). 3. Remove the access pa...
Page 42 - DIMMs; Memory options
Removal and replacement procedures 42 DIMMs To remove the component: 1. Power down the server (on page 26 ). 2. Extend the server from the rack (on page 25 ). 3. Remove the access panel (" Access panel " on page 27 ). 4. Open the DIMM slot latches. 5. Remove the DIMM. To replace the componen...
Page 43 - Interleaving and non-interleaving memory configuration; Power supply
Removal and replacement procedures 43 The following table lists some, but not all, possible configurations. For best performance, HP recommends dual-bank interleaved mode configurations. Slot 1A Slot 2B Slot 3A Slot 4B Total memory Mode 512 MB — — — 512 MB Single-bank 512 MB — 512 MB — 1 GB Dual-ban...
Page 44 - Heatsink
Removal and replacement procedures 44 8. Remove the power supply. To replace the component, reverse the removal procedure. Heatsink To remove the component: WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching t...
Page 46 - Processor
Removal and replacement procedures 46 CAUTION: Heatsink retaining screws should be tightened or loosened in diagonally opposite pairs (in an "X" pattern). Do not overtighten the screws as this can damage the board, connectors, or screws. Use the wrench supplied with the system to reduce the ...
Page 50 - System board
Removal and replacement procedures 50 6. Apply all the grease to the top of the processor in one of the following patterns to ensure even distribution: CAUTION: Heatsink retaining screws should be tightened or loosened in diagonally opposite pairs (in an "X" pattern). Do not overtighten the ...
Page 56 - Battery
Removal and replacement procedures 56 10. Install the access panel. 11. Power up the server. After you replace the system board, you must re-enter the server serial number and the product ID. 1. During the server startup sequence, press the F9 key to access RBSU. 2. Select the Advanced Options menu....
Page 58 - Cabling; Server cable routing; Embedded SATA controller cable routing
Cabling 58 Cabling Server cable routing CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or air flow can be blocked. IMPORTANT: Route the cables without blocking the airflow or other installed components. Use the cable clips installed in th...
Page 59 - Optional SAS/SATA controller cable routing; Slot 2
Cabling 59 Optional SAS/SATA controller cable routing CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or air flow can be blocked. Slot 2
Page 60 - Slot 1; Video connector option cable routing
Cabling 60 Slot 1 Video connector option cable routing
Page 61 - Battery-backed write cache cable routing
Cabling 61 Battery-backed write cache cable routing
Page 62 - Diagnostic tools; Troubleshooting resources; HP Insight Diagnostics
Diagnostic tools 62 Diagnostic tools Troubleshooting resources The HP ProLiant Servers Troubleshooting Guide provides simple procedures for resolving common problems as well as a comprehensive course of action for fault isolation and identification, error message interpretation, issue resolution, an...
Page 63 - Integrated Management Log; Array Diagnostic Utility
Diagnostic tools 63 NOTE: The current version of SmartStart provides the memory spare part numbers for the server. To download the latest version, see the HP website ( http://www.hp.com/support ). Integrated Management Log The IML records hundreds of events and stores them in an easy-to-view form. T...
Page 64 - Component identification; Front panel components
Component identification 64 Component identification Front panel components Item Description 1 Serial label pull tab 2 Hard drive bay 1 3 Hard drive bay 2 4 Diskette drive/video connector bay 5 Optical drive bay 6 Front USB connector 7 Power On/Standby button and system power LED
Page 65 - Front panel LEDs and buttons
Component identification 65 Front panel LEDs and buttons Item Description Status 1 UID button/LED Blue = Identification is activated. Flashing blue = System is being remotely managed. Off = Identification is deactivated. 2 Internal health LED Green = System health is normal. Amber = System is degrad...
Page 66 - Rear panel components; PCI expansion slot definitions
Component identification 66 Item Description Status 6 Power On/Standby button and system power LED Green = System is on. Amber = System is shut down, but power is still applied. Off = Power cord is not attached, power supply failure has occurred, no power supplies are installed, facility power is no...
Page 67 - Rear panel LEDs
Component identification 67 Slot Type Length Connector Interconnect 2 PCI Express Full x8 x8 Optional PCI-X Full 133 MHz/3.3 V 64 bit Rear panel LEDs Item Description Status 1 iLO 2 activity Green = Activity exists. Flashing green = Activity exists. Off = No activity exists. 2 iLO 2 link Green = Lin...
Page 68 - System board components; System maintenance switch
Component identification 68 System board components Item Description Item Description 1 PCI Express x8 connector or optional PCI-X 133-MHz connector 13 Diskette drive connector 2 PCI Express x1 connector 14 Fan 3 and 4 connector 3 Video option connector 15 Fan 5 and 6 connector 4 System maintenance ...
Page 69 - NMI functionality
Component identification 69 Position Default Function S4 Off Off = Normal operation On = Override RBSU setting and enable diskette boot * S5 Off Off = Power-on password enabled On = Power-on password disabled * S6 Off Off = Normal operation On = BIOS will clear CMOS and NVRAM * S7 Off Reserved S8 Of...
Page 70 - System board LEDs
Component identification 70 System board LEDs Item LED description Status 1 Reserved — 2 Overtemperature Amber = System has reached a cautionary or critical temperature level. Off = Temperature is OK. 3 Fan 1 and 2 Amber = One or more fans in this module have failed. Off = All fans in this module ar...
Page 71 - System LEDs and internal health LED combinations
Component identification 71 Item LED description Status 10 DIMM 3 Amber = DIMM has failed. Off = DIMM is operating normally. 11 DIMM 2 Amber = DIMM has failed. Off = DIMM is operating normally. 12 DIMM 1 Amber = DIMM has failed. Off = DIMM is operating normally. 13 Power on Green = System board powe...
Page 72 - Internal USB connector
Component identification 72 System LED and Color Internal Health LED Color Status Fan module (amber) Amber A redundant fan has failed. Fan module (red) Red The minimum fan requirements are not being met in one or more of the fan modules. One or more fans have failed or are missing. Power supply sign...
Page 73 - Fan assembly location
Component identification 73 Item Description 1 Device 1 2 Device 2 Fan assembly location
Page 74 - Specifications; Environmental specifications; Server specifications
Specifications 74 Specifications Environmental specifications Specification Value Temperature Operating 1 10 ° C to 35 ° C (50 ° F to 90 ° F) Non-operating 30 ° C to 60 ° C (-22 ° F to 140 ° F) Maximum rate of temperature change Operating 2,3 10°C/hr (18°F/hr) Non-operating 20°C/hr (36°F/hr) Relativ...
Page 76 - Acronyms and abbreviations
Acronyms and abbreviations 76 Acronyms and abbreviations ACU Array Configuration Utility ADU Array Diagnostics Utility BBWC battery-backed write cache BIOS Basic Input/Output System CMOS complementary metal-oxide semiconductor CSR Customer Self Repair DDR2 double data rate-2 ECC error checking and c...
Page 78 - Index
Index 78 A access panel 16 ADU (Array Diagnostic Utility) 63 air baffle 29 Array Diagnostic Utility (ADU) 63 B battery 19, 56, 68, 69 battery-backed write cache battery holder 31 battery-backed write cache battery pack 31 bezel, front 16, 37 bezel, server 16, 37 blue screen event 69 buttons 64 C cab...