HP HP LaserJet 5 - Manual

HP JetAdmin Utility (Novell Networks) 1 Run JETADMIN. 2 Select the printer you want to configure. It is listed under its“JetDirect Interface Name” which appears on the self testpage/configuration plot. 3 Click on Printer at the top of the menu. 4 Click on Properties. 5 When the Property Pages appear...

Conventions This manual uses the following conventions: Bold indicates emphasis or a minor heading. Italic refers to a document title or is used for emphasis. COMPUTER type indicates text visible on a computer screen. DISPLAY FONT indicates text visible on the printer control panel display. The curs...

Supplementary Documents The technical reference guides listed below are designed forprogrammers. The Paper Specification Guide is useful for purchasingagents and paper buyers. These documents are available in English only. You can order the documents listed below. There is a charge for somedocuments...

Contents 1 About Your Printer Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1HP LaserJet 5 Printer Features . . . . . . . . . . . . . . . . . . . . 1-2HP LaserJet 5M Printer Features . . . . . . . . . . . . . . . . . . . 1-4Accessories and Options . . . . . . . . . . . ....

7 Solving Printer Problems Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 Calling for Help . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1 Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 Paper Pickup and Transfer Guide Paper Jams . . ...

Saving Power with the PowerSave Feature . . . . . . . . . . . . . 8-7 User-Replaceable Parts . . . . . . . . . . . . . . . . . . . . . . . . 8-9 Tray 1 Paper Pickup Roller & Separation Pad . . . . . . . . . . 8-10 Tray 2 Pickup Roller . . . . . . . . . . . . . . . . . . . . . . . 8-11 Transfer R...

1 About Your Printer Introduction This chapter introduces the features of the HP LaserJet 5 and 5Mprinters and provides illustrations of key printer parts. Introducing the HP LaserJet 5/5M printer This chapter is divided into the following sections: • HP LaserJet 5 Printer Features • HP LaserJet 5M ...

HP LaserJet 5 Printer Features Print Speed A 12 page-per-minute engine with Accelerated Printing Technologies forimpressive performance. Print Quality The printer offers true 600-dpi printing with Resolution Enhancementtechnology (REt), MicroFine toner, and 120 levels of gray for smooth,photo-like i...

HP LaserJet 5M Printer Features The HP LaserJet 5M printer offers all the features of the HP LaserJet 5printer, plus more memory, a built-in PostScript language SIMM, and anHP JetDirect card that can connect your printer to LocalTalk andEtherNet networks. Memory The printer has 6 MBytes of installed...

Accessories and Options You can increase your printer ’s capabilities by adding the followingaccessories and options. See the inside front cover of this manual forHP dealer and ordering information. N o t e Accessories and Options from previous HP LaserJet printers do notwork with the HP LaserJet 5\...

Option Description or Use Part Number Modular I/O and Network Cards HP JetDirect Multi-protocol Network Card withEthernet/IEEE802.3 10Base-T. HP JetDirect Multi-protocol Network Card withLocalTalk and Ethernet/IEEE802.3 10Base-T,BNC, and DN8. HP JetDirect Multi-protocol Network Card withToken Ring (...

HP LaserJet Printer Parts The following illustrations give the location and names of key printerparts. A. Top cover E. 250-sheet Tray 2 B. Output bin F. Tray 1 paper width guide C. Control panel and display G. Tray 1 and extension D. ON/OFF power switch H. Envelope Feeder access cover location(shown...

2 Printing Software Overview Introduction This chapter introduces the software you received with your printer andbriefly describes its features. It also lists additional software you canobtain for your printer by contacting HP Distribution or your authorizedHP dealer. Your printer is packaged with t...

Software for MS Windows Your printer comes with the HP LaserJet 5/5M Printing System forMicrosoft Windows. If you have set up your printer correctly, you havealready used the auto-installation setup program to load the following: • MS Windows Printer Drivers • Status Utilities • Fonts • Network Mana...

HP LaserJet 5/5M - Enhanced This is a new, enhanced driver which provides better printingperformance with complex graphics in MS Windows, as well as betterWYSIWYG (what-you-see-is-what-you-get) performance. This mayprovide output which is slightly different than earlier drivers which werenot WYSIWYG...

HP JetPrint The HP JetPrint utility for networks reports printer activities similar tothe Status Window. It also allows users to see all accessible printqueues and allows users to manage their print jobs. The Job Detailsbutton on the HP JetPrint screen provides more detailed information ona print jo...

TrueType Screen Fonts Screen fonts allow you to see a close representation on the computerscreen of what the printed page will look like. This is known asWYSIWYG, short for “what-you-see-is-what-you-get.” The TrueTypefonts match the printer ’s internal fonts. These fonts are automaticallyloaded and ...

Software for DOS Your printer comes with two DOS application printer drivers and twoDOS-environment software utilities. DOS Printer Drivers Printer drivers are program files that allow your software to use theprinter ’s features, including the internal fonts. Printer drivers for thefollowing DOS app...

Status Monitor The Status Monitor, a terminate-and-stay-resident (TSR) program,reports printer messages and error conditions directly to your computerscreen. It is especially useful if you can’t see the printer while youwork. When a printer condition arises, the Status Monitor displays amessage on y...

Software for Macintosh The HP LaserJet 5M printer comes with an installer program thatautomatically installs the following on your hard disk: • Macintosh printer drivers • Bitmapped screen fonts • HP LaserJet Utility Macintosh Printer Drivers HP LaserJet The “HP LaserJet” is an Adobe PostScript Leve...

HP LaserJet Utility The HP LaserJet Utility allows you to control most printer features fromyour computer screen. You can display or customize the current controlpanel message. You can name the printer, assign it to a zone on yournetwork, download files and fonts, and change most of the printerdefau...

Optional Networking Software Available You can order optional networking software from HP Distribution oryour nearest authorized HP Dealer (see the HP Support pages at thefront of this manual). Software for the following networks is available: • Microsoft LAN Manager for OS/2 • IBM LAN Server for OS...

3 Using the Printer Control Panel Introduction You can perform most routine printing tasks from your computer,through your software application. Software is usually the mostconvenient way to control your printer. Many of the functions describedin this chapter can also be performed using the software...

Control Panel Layout The printer control panel consists of a 16-character display panel and sixkeys, three of which have forward and backward scrolling functions. Control Panel Layout N o t e In the right side of the display panel a square icon blinks when receivingdata or processing a print job. Co...

Control Panel Menus Pressing [Menu] gives you access to menus, one after another. Each menu is described in a separate table in this section. When options(such as the PostScript language or duplex printing) are installed in theprinter, new menus or menu items are automatically added to the controlpa...

Printing Menu When a Printing Menu item is changed through the printer control panel,the new setting then becomes the default value. However, any selectionsmade through a software application will override printer control panelsettings. See Figure 3-2, item A for the location of the Printing Menu on...

PCL Fonts Menu PCL Fonts Menu items allow you to choose the default font and symbolset. Printer Control Language (PCL) is HP’s printer language. You canalso change such PCL Menu items as the SOURCE through your software application. See Figure 3-2, item B for the location of the PCL Fonts Menu on th...

PostScript Menu When the PostScript language is installed in the printer the followingitems will automatically appear in the printer control panel menus. SeeFigure 3-2, item C for the location of the PostScript Menu on the Menu Map. PS FONT LIST No options available Press [Select] to print a list of...

Job Menu You can change Job Menu items through your software application ifyou have installed an appropriate printer driver. See Figure 3-2, item D for the location of the Job Menu on the Menu Map. Item Options Explanation RESOLUTION 300600* At 600-dpi (dots per inch), the printer might need as much...

Configuration Menu Configuration Menu items can be selected only from the printer controlpanel. You cannot temporarily change them in your software application.See Figure 3-2, item E for the location of the Configuration Menu on the Menu Map. Item Options Explanation TRAY 1 FIRST* CASSETTE When set ...

Memory Configuration Menu This menu contains the items for personality Resource Saving and I/OBuffering. Depending on how your printer ’s memory is configured, anycombination of menu items and possible values can appear. See Chapter5 for additional PostScript information. When you change an item in ...

Parallel Menu Parallel Menu items can be selected only from the printer control panel.You cannot change or override them from your software application.See Figure 3-2, item G for the location of the Parallel Menu on the Menu Map. Item Options Explanation HIGH SPEED YES*NO The speed at which data is ...

Serial Menu Serial Menu items can be selected only from the printer control panel.You cannot change or override them from your software application.See Figure 3-2, item H for the location of the Serial Menu on the Menu Map. Item Options Explanation PACING DTR/DSR*,XON/XOFF Pacing (or handshaking ) a...

Resets Menu Reset options are available through the Resets Menu. Use the ResetsMenu option with caution. N o t e You can lose buffered page data or printer configuration data when youselect these options. You should only use it in the followingcircumstances: • You want to restore the default printer...

Test Menu Test Menu items can be selected only from the printer control panel.You cannot change or override them from your software application.See Chapter 5, “PostScript Printing’’ for additional information. SeeFigure 3-2, item J for the location of the Test Menu on the Menu Map. Item Explanation ...

4 Printing Introduction This chapter explains your printing options and gives common printingtasks: • Preparing for Printing • Selecting Paper and Other Print Media • Media Input Options • Loading Tray 2 • Loading Tray 1 • Printing Tasks • Stopping a Print Job • Manually Feeding Pages • Reserving or...

Preparing for Printing Selecting Paper and Other Print Media HP LaserJet printers produce documents of excellent print quality. Youcan print on a variety of print media, such as paper (including recycledpaper), envelopes, labels, overhead transparencies and custom sizedmedia. Properties such as weig...

N o t e All media sizes should be inserted lengthwise (vertically) into theprinter. If you want to print horizontally (in landscape mode), make thisselection through your software. Inserting paper horizontally may causea paper jam. Printing on Standard Sizes of Paper The printer can print on standar...

Media Input Options The printer comes with two standard paper trays. By default, the printerdraws first from Tray 1. If Tray 1 is empty, the printer draws fromTray 2. (If the optional 500-Sheet Tray 3 is attached to the printer theprint order will change. See “Printing from the 500-sheet Tray 3.”) T...

A gauge on the front left of Tray 2 shows the media level in the tray.When the gauge is at the top, the tray is full. Optional Media Inputs You can also purchase other media inputs for the printer: A Optional 500-sheet Tray 3 Assembly: • Includes base unit and a universal paper tray (adjusts to lega...

Loading Tray 2 Tray 2 holds about 250 sheets of 20 lb.(75 g/m 2 ) paper. To load Tray 2: 1 Pull Tray 2 straight out of the printer. 2 Slide a stack of paper into the trayuntil the paper is in solid contact withthe rear of the tray. Do not fill abovethe arrows on the left rear of the tray. N o t e Se...

Loading Tray 1 Tray 1 allows you to automatically feedup to 100 sheets of paper or manuallyfeed one sheet at a time. Tray 1 can beused for standard and odd-sized papers,envelopes, labels, and transparencies. To load Tray 1: 1 Open Tray 1 by pulling down on thetop center of the door. 2 Pull out the t...

Printing Tasks Stopping a Print Job A print job can be stopped from the [Job Cancel] button or from a software application. In either case, the printer prints the pages itreceived before you stopped the print job, then cancels the remainder ofthe job. N o t e Do not stop a print job from both the pr...

Manually Feeding Pages Occasionally (such as when printing transparencies), you may want theprinter to pause between printing each page. The Manual Feed featureallows you to feed paper into the printer by hand rather thanautomatically being fed from one of the trays. Manual Feed should normally be s...

Reserving or Locking-out Trays You can reserve a tray to hold a designated size or type of media. Forinstance Tray 1 can be reserved to hold letterhead while Tray 2 holdsregular paper. Another example would be to designate Tray 1 to holdenvelopes, while Tray 2 is reserved for letterhead. Once the tr...

To reserve and lock out Trays: This procedure does the following: • Changes the configuration of Tray 1 from the primary printing source( TRAY 1=FIRST ) to a reserved printing source ( TRAY 1=CASSETTE ), and specifies a media size. • Selects a size for Tray 1 from the control panel. Locking Tray 1 1...

To print a document from a reserved tray: 1 In your software application select Print or Print Setup. 2 In the Source option select the reserved tray (for example, “Tray 1”). 3 Print the document. To print a multiple-page document from two trays: 1 In your software application find the Source option...

Printing on Special Media Printing Letterhead and Preprinted Forms If letterhead and forms will be printed regularly, it may be useful toreserve and lock-out a tray for these special papers. If letterhead andform printing is only occasional, Tray 1 can be used to easily print thesespecial papers. Re...

Occasional Printing on Special Paper Tray 1, by default, will be printed from first. This feature can be usefulwhen printing an occasional multi-page job on more than one type ofmedia. The following example demonstrates how to print the first pageof a letter on letterhead (from Tray 1) and the follo...

Printing Envelopes You can print envelopes from Tray 1 or from the optional EnvelopeFeeder. This section explains how to print envelopes from Tray 1 usingyour software application or the printer control panel. If you purchasedthe optional Envelope Feeder, see “Printing with the Envelope Feeder”later...

To Load Envelopes into Tray 1: 1 Open Tray 1 by pulling down on thetop center of the door. 2 Pull out the tray extension until itsnaps into place. 3 Place up to 10 envelopes against theleft side of the tray, print-side up,with the postage-end in (seeillustration for orientation). Slide thestack of e...

Printing Labels and Transparencies Print labels and transparencies from Tray 1, rather than from Tray 2 oroptional trays. Tray 1 has a straighter paper path, resulting in fewerpaper jams. N o t e If labels and transparencies jam or multiple pages are fed at one timeduring printing try the following:...

To Print Transparencies or Labels: 1 Open Tray 1 by pulling down on thetop center of the door. 2 Pull out the tray extension until itclicks into place. 3 Place up to 8 mm of labels ortransparencies print-side-up inTray 1. C a u t i o n Do not load transparencies up to the arrowon the paper guide tab...

Printing with Optional Accessories Printing from the 500-sheet Tray 3 An optional 500-Sheet Lower Assembly is available for your printer. Itconsists of a base and a 500-sheet paper tray. Your printer rests on topof the Tray 3 base. N o t e See the Set-up Guide included with the 500-Sheet Lower Assem...

When an optional Tray 3 Assembly is installed, it replaces Tray 2 as thesecond default source in the printing order. As long as Tray 1 settings havenot been changed the printer will now print on media in the following order: For example, assuming all paper sizes are the same, if you send a job tothe...

To Load Paper into the Optional Tray 3: 1 Pull the tray straight out of the printer. 2 Adjust the tray length guide for thedesired paper size. 3 Slide up to 500 sheets of paper intothe tray until the front end of thestack fits against the adjustable paperlength bracket in the back of the tray. Do no...

Printing with the Duplex Unit (2-Sided Printing) With an optional duplex unit, a print job can be printed on both sides ofa sheet of paper (this is known as duplexing). See “Accessories andOptions” in Chapter 1 for part numbers and ordering information. Specifying a Duplex Setup To use the Duplex Un...

Printing with the Envelope Feeder An optional Envelope Feeder is available for the printer. It holds up to75 envelopes and prints up to nine envelopes per minute. See“Accessories and Options” in Chapter 1 for ordering information. N o t e See the “Envelope Feeder User ’s Guide” included with the Env...

Inserting the Envelope Feeder 1 Turn the printer off C a u t i o n Always turn the printer off beforeinserting or removing the envelope feeder 2 Open Tray 1 3 Remove the black, envelope feederaccess cover. Grasp the top handle( A ), pull it firmly downward ( B ), and gently pull it toward you ( C )....

Loading Envelopes in the Envelope Feeder N o t e Only print on approved envelopes. See“Printing Envelopes” earlier in thischapter and “Envelopes” in Appendix A. 1 Lift up the pressure plate ( A ). It will stay in a vertical position. Pull theextension tray out ( B ). 2 Squeeze the release lever agai...

Printing with the Infrared Serial Port An optional HP infrared (IR) adapter is available for the HP LaserJet5/5M printer. This adapter is compliant with the specificationsdetermined by the Infrared Data Association (IrDA). The HP IR adapter works by transmitting data similarly to a serialinterface b...

To print using the HP Infrared Adapter: 1 Make sure that the printer is in READY mode. 2 Align your laptop computer (or other portable equipment) that isequipped with an IrDA-compliant IR window within 2 to 3 feet (1 m) ofthe HP IR adapter on the printer and at an angle of +/- 15 degrees toensure an...

5 PostScript Printing Introduction The PostScript language is available as an option for the HP LaserJet 5printer and comes standard with the HP LaserJet 5M printer. Chapter 3focused on using the printer in the PCL mode. Some tasks areperformed differently when printing in the PostScript mode. This ...

Preparing for PostScript Printing This chapter assumes a PostScript language SIMM is installed in yourprinter (see Appendix D, “Printer Memory.”). Your PostScript languageSIMM contains genuine PostScript Level 2 software from Adobe. It isbackward-compatible with earlier versions of PostScript softwa...

Printer Memory and PostScript Printing The HP LaserJet 5M printer comes with Adobe PostScript Level 2 and6 MBytes of installed memory. Table 5-1 shows the total memory required to print a letter/A4 or legalsize page and to use the I/O Buffering and Resource Saving features.(For an explanation of I/O...

Printing a Legal Page in PostScript Most legal-size pages will print at 600 dpi. To print a legal page at300 dpi, your printer must have at least 6 MBytes of installed memory.(The HP LaserJet 5M comes with 6 MB.) Printing 600 dpi legal-sizepages requires at least 6 MBytes of installed memory. To che...

Switching Printer Languages(Personalities) The HP LaserJet 5 printer comes with the PCL 6 printer personality oroperating language, which gives you 45 built-in scalable fonts. You canalso add a PostScript SIMM (Single In-Line Memory Module) whichgives you Adobe’s 35 Type 1 fonts. If more than one pr...

Control Panel Differences with PostScript As explained in Chapter 3, “Using the Printer Control Panel,” pressing [Menu] provides access to menus, one after another. Most menus and items apply to all installed personalities. Only those that specificallyapply to PostScript are described in this chapte...

PostScript Fonts List The PostScript Fonts List has samples of the 35 built-in PostScriptlanguage fonts (see Figure 5-1 on the following page). The PostScript Fonts List displays only the 35 PostScript languagefonts, with print samples for each font. The list will not display theprinter ’s internal ...

Menu Items Affected by PostScript Most PostScript menu items are similar to those for the PCL mode.Those that are different are listed in the following tables. For menuitems common to PostScript and PCL, see Chapter 3, “Using the PrinterControl Panel.” Item Options Explanation PAPER None These setti...

Printing a PostScript Configuration Page 1 Press [Menu] repeatedly until TEST MENU appears. 2 Press [Item] repeatedly until PS CONFIG PAGE appears. 3 Press [Select] to print the page. The page will print in less than one minute. See the following pages for descriptions and examples of the PostScript...

PostScript Configuration Page The PostScript configuration page (the PS CONFIG PAGE item in the Test Menu) is shown in Figure 5-2 on the following page. A Settings: Current printer control panel default settings and product-specificinformation such as Printer Name and PostScript version. PostScript-...

6 Adjusting Print Quality Introduction This chapter explains special tasks to be performed occasionally, inorder to adjust print quality using the control panel. These include: • Choosing print resolution • Fine-tuning print quality • EconoMode printing Many of these functions can also be performed ...

Choosing Print Resolution The default resolution setting for the printer is 600 dpi (dots per inch).This setting offers the best print quality. The resolution setting can beadjusted to 300 dpi from the RESOLUTION item in the Job Menu (see Chapter 3). To take best advantage of 600 dpi printing, use t...

Fine-Tuning Print Quality Print quality can be fine-tuned by adjusting print density and settingResolution Enhancement technology (REt). Print density and REt settingswork together, so both should be adjusted at the same time (see“Harmonizing Print Density and REt Settings,” at the end of this secti...

Enhancing Resolution Resolution Enhancement technology (REt) refines the print quality ofcharacters and graphics by smoothing the fine gradations along theangles and curves of the printed image. Figure 6-1 shows twomagnified images: the left one shows Resolution Enhancement set to OFF ; the right on...

Checking the Effect of a REt Setting You can check the effect of a REt setting by printing a self test at600-dpi and examining the Resolution Enhancement block on theprintout (see example of Menu Map printout, Figure 3-2, letter L ). The Resolution Enhancement block does not appear on menu map print...

EconoMode Printing Saving Toner with EconoMode EconoMode lowers printing costs by reducing the amount of toner onthe printed page. EconoMode also substantially reduces print quality.The result is similar to the draft mode found on some dot matrixprinters. When set to ON , the printed image is lighte...

7 Solving Printer Problems Introduction This chapter helps you troubleshoot printer problems in the followingareas: • Clearing Paper Jams • Resetting the Printer • Testing the Printer • Improving Print Quality • Understanding Printer Messages • Troubleshooting Checklist Calling for Help If you try a...

Clearing Paper Jams If a REMOVE PAPER JAM or REMOVE DUPLEX JAM message appears in the display panel, look for jammed paper in any of the locationsindicated in Figure 7-1. (This message may also be displayed if the reardoor is not closed correctly.) If paper jams are a recurring problem, see “Repeate...

Paper Pickup and Transfer Guide Paper Jams 1 Remove Tray 2. 2 Carefully pull the paper out throughthe front of the printer. N o t e Do not force the paper if it is not movingeasily. If the paper is stuck in the trayopening remove it through the TransferGuide area (see next steps). 3 Open the top cov...

Fusing Assembly Paper Jams—Top Cover 1 Open the top cover and remove thetoner cartridge. 2 Remove the paper by pulling it backout of the fuser, into the printer body.Roll the paper toward you to avoidspilling loose (unfused) toner. 3 Clean any loose toner that may havefallen into the printer using a...

Fusing Assembly and Paper Exit Paper Jams—Rear Cover 1 Open the rear cover. W A R N I N G ! Do not touch the fusing area, it gets hot! 2 Open the rear door of the fusingassembly, if necessary. 3 Pull the jammed paper from thefusing assembly. 4 If necessary, pull the paper out of theoutput bin from t...

Optional Tray 3 Paper Jam 1 Partially remove Tray 3. 2 Carefully remove jammed paper andany pages in the tray that aredamaged. C a u t i o n When jammed paper is removed from thetray too vigorously the pickup roller may berotated out of position. If a grinding noiseoccurs during printer warm-up the ...

Optional Duplex Unit Paper Jams 1 Remove Tray 2. 2 Open the front access cover of theduplex unit and remove any paper.Also, remove any paper protrudingfrom the rear of the duplex unit. 3 Open the rear duplex door andremove any paper. Close rear duplex door (it should latchwhen completely closed). Cl...

Repeated Paper Jams Situation Solution General repeated paper jamproblems. 1. 2. 3. 4.5. Check to see that media is correctly loaded in the trays(see Chapter 4).Previously printed paper or torn, worn, or irregularpaper should not be used.Certain types of media jam more than others. SeeAppendix A, “M...

Resetting the Printer Reset the printer with caution. You can lose buffered page data orprinter configuration data when you reset. Only use it in the followingcircumstances: • You want to restore the default printer settings. • Communication between the printer and computer is interrupted. • You are...

Testing the Printer Self Tests Self tests can be printed to determine the current printer settings,options, and print quality. (If PostScript is installed, you can also printPostScript tests. See Chapter 5 for more information.) You can review the self test printout to verify proper installation of ...

Understanding the Self Test Printout Figure 7-2 is a sample self test printout of the HP LaserJet 5. Letters inthe sample printout match the letters in the following table. Theappearance of the self test printout will vary for the HP LaserJet 5M. Itwill also vary depending on the options currently i...

Checking Installed PCL Fonts Your HP LaserJet printer comes with 45 scalable fonts and onebitmapped Line Printer font. You can find out which PCL fonts arecurrently installed in your printer by printing a PCL font list. (If youhave PostScript installed you can also print a PostScript font list. SeeC...

Improving Print Quality General print quality problems can be solved by following the checklistbelow. Following the checklist are specific samples of common printquality problems. If the listed solutions do not work, see the “HPSupport” pages at the front of this manual for additional sources ofassi...

Vertical Repetitive Defects If marks repeatedly appear on the printed side of the page: • The toner cartridge is damaged. The circumference of the tonercartridge drum is 3 3/4 inches (95 mm). If a repetitive mark occursevery 3 3/4 inches (95 mm) on the page, replace the toner cartridge. • The develo...

Understanding Printer Messages The following tables list printer messages, their meanings, andrecommended actions. Printer messages are divided into four categories: • Status messages • Warning messages • Error messages • Service messages Status Messages Status messages are displayed when the printe...

Warning Messages Warning messages indicate that something has gone wrong with theprinter. The problem is not serious enough to prevent printing. Thetable lists the messages in alphabetical order. Message Description Recommended Action INSUFFICIENTMEMORY, JOBCLEARED This warning means that the reques...

Error Messages Error messages communicate errors that prevent printing. All errors inthis category (with the exception of 41.3 UNEXPECTED PAPER SIZE ) are affected by the AUTO CONTINUE setting. If set to ON when an error occurs, the error message will display and the printer will go offline forten s...

Service Messages Service messages communicate a failure condition with the printer.Most instances can be cleared by following the Recommended Actioncolumn (usually resetting the printer, or turning the printer off and backon). If a service message continues, contact your dealer or HP servicerepresen...

Troubleshooting Checklist Use the following information to help solve printer problems. Fornetworked printers, check with your network administrator if yoususpect a network-related problem. Printer Response Problems Printer not ON Situation Solution Printer is not plugged in. Plug the AC power cord ...

Printer cannot produce a self-test printout Situation Solution Toner cartridge sealing tape isnot removed. Remove sealing tape from toner cartridge. See thePrinter’s Getting Started Guide or the installation guide that came with your toner cartridge. Tray 2 is not correctly installedor out of paper....

Software/Computer/Printer Interface Problems Job sent to printer but nothing prints Situation Solution Printer is off or not connectedto an active power source. Make sure the printer is on, and the power cable is firmlyplugged into both the printer and an active power source. Printer is off line. Pr...

Print speed is slow Situation Solution First page takes much longerto print than following pages. Set the PowerSave feature for a longer time period or turn itoff. Printer is generally slow torespond. 1. 2. Printer speed is highly dependent on how yoursoftware application is set up and which printer...

Situation Solution Printer draws media from thewrong paper source. 1. 2 3. 4. 5. 6. Check the paper source option in your softwareapplication.Ensure that the printer driver for your softwareapplication is correctly installed, configured, andcapable of printer tray selection.Paper tray may be reserve...

Problems Using Optional Accessories 500-sheet Tray 3 problems Situation Solution General operation problems. For general operation and problems, see “Printing from the500-sheet Tray 3” in Chapter 4. Paper jams and paper feedingproblems. 1.2. See “Clearing Paper Jams” earlier in this chapter.Ensure t...

Envelope Feeder option problems Situation Solution General operation problems. See the manual that came with your Envelope Feeder option. Paper jams and envelopefeeding problems. 1.2. 3. See “Clearing Paper Jams” earlier in this chapter.Ensure envelopes meet the specifications in Chapter 4,“Printing...

PostScript Troubleshooting The items below are PostScript language-specific and may occur whereseveral printer languages are used and in shared printer environments. Situation Solution A text listing of PostScriptcommands prints instead ofyour PostScript printing job. The control panel PERSONALTY=AU...

8 Maintaining and Adjusting the Printer Introduction Your printer requires minimum routine maintenance. This chapterexplains the following tasks: • Managing the Toner Cartridge • Cleaning the Printer • Saving Power with the PowerSave Feature • User-replaceable Parts EN Maintaining and Adjusting the ...

Managing the Toner Cartridge Toner Cartridge Life The life of your toner cartridge depends on the amount of toner yourprint jobs require. When you print text, a toner cartridge lasts anaverage of 6,800 pages, printed at 5% coverage (a typical full-pagebusiness letter is about 5% coverage). This assu...

Clearing the TONER LOW Message When the level in the toner cartridge gets low, a TONER LOW message appears in the printer control panel display. You can either rotate thecartridge back and forth to redistribute the toner (see “Extending TonerCartridge Life” on the following page) or replace the cart...

Extending Toner Cartridge Life You can extend the life of your tonercartridge and temporarily re-establishprint quality by redistributing the toner: 1 Open the printer’s top cover andremove the toner cartridge. 2 Rotate the toner cartridge back andforth as shown to redistribute toner. 3 Reinsert the...

Cleaning the Printer To maintain print quality, thoroughly clean your printer: • Every time you change the toner cartridge. • Whenever print quality problems occur. Clean the outside of the printer with a lightly water-dampened cloth.Clean the inside with only a dry, lint-free cloth. Observe the war...

Printer Cleaning Tasks Before you begin these steps, turn theprinter off and unplug the power cord. 1 Open the printer top cover andremove the toner cartridge. 2 With a dry lint-free cloth, wipe anyresidue off the paper access cover (ithas a green handle) and the adjacentsilver metal strip. C a u t ...

Saving Power with the PowerSave Feature To reduce the amount of power it consumes, your printer has aPowerSave feature. PowerSave shuts down the fuser after the printerhas been idle for a specified amount of time. The PowerSave feature is both adjustable and optional. You can setPowerSave to start a...

To change the PowerSave setting: You can change this setting using the software that came with yourprinter (see software and online helps) or through the printer controlpanel by following these steps: 1 Press [Menu] until PRINTING MENU appears. 2 Press [Item] until PWRSAVE= setting appears. 3 Press ...

Tray 1 Paper Pickup Roller & Separation Pad Before you begin these steps, turn theprinter off and unplug the power cord. 1 Open Tray 1 by pulling down on thetop center of the front door. 2 Remove the envelope feeder accesscover by grasping each side of the taband pulling downward and towardyou. ...

Tray 2 Pickup Roller Before you begin these steps, turn theprinter off and unplug the power cord. 1 Open the top cover and remove thetoner cartridge. 2 Remove Tray 2. 3 Gently rotate the printer onto its leftside so that the bottom of the printeris easily accessible. 4 To remove the Pickup Roller pi...

Transfer Roller Before you begin these steps, turn theprinter off and unplug the power cord. 1 Open the top cover and remove thetoner cartridge. 2 Remove the transfer roller hook tool,located near the left end of the insidefront panel. 3 Lift up on the chrome shaft using thehook tool. 4 Lift the rol...

Fusing Assembly Before you begin these steps, turn theprinter off and unplug the power cord. W A R N I N G ! The fusing area gets hot! Afterunplugging the power cord, allow theprinter to cool for at least 30 minutesbefore continuing. 1 After the printer is cool, open the rearcover. 2 Remove the 2 sc...

Optional Tray 3 Pickup Roller Before you begin these steps, switch theprinter off and unplug the power cord. 1 Remove both Tray 2 and Tray 3 fromthe printer. C a u t i o n The printer is heavy. Use two people tolift it. 2 Lift the the printer from the Tray 3Assembly. 3 Pinch the retaining clip on th...

A Media Specifications Introduction You can use a variety of paper and other print media successfully withthe HP LaserJet 5/5M printer using the guidelines in this appendix.Media that does not meet these guidelines may increase the incidence ofpaper jams, cause premature wear to the printer, and con...

Paper and Preprinted Forms For best results, use conventional 20 lb (75 g/m 2 ) xerographic paper. Make sure the paper is of good quality and free of cuts, nicks, tears,spots, loose particles, dust, wrinkles, voids, and curled or bent edges. Heavy Paper Stock See the specific requirements given in C...

N o t e A5 paper is supported from Tray 1 only. Tray 1 Dimensions Weight Capacity Minimum 3.5 x 6.3 in90 x 160 mm Single sided printing:16 to 36 lb.60 to 135 g/m 2 Duplex (2 sidedprinting):16 to 24 lb.60 to 90 g/m 2 Approximately 100sheets of 20 lb (75g/m2) paper. Maximum 8.5 x 14 in216 x 356 mm Pap...

Adhesive Labels Use only labels recommended for use in laser printers. To purchaselabels, consult your HP authorized dealer or see the HP Support pages atthe front of this manual for more information. Label Construction When selecting labels, consider the quality of each component: • Adhesives: The ...

Overhead Transparencies Overhead transparencies used in HP LaserJet 5 and 5M printers must beable to withstand the 392° F (200° C) temperature encountered in theprinter’s fusing process. C a u t i o n Use only overhead transparencies recommended for use in laser printers,such as HP or 3M overhead tr...

Envelopes You can print many types of envelopes with your printer. Someenvelope styles perform better than others because their construction isbetter suited to laser printing. Envelope Construction Envelope construction is very critical. Envelope fold lines can veryconsiderably, not only between man...

C a u t i o n Never use envelopes with clasps, snaps, windows, coated linings,self-stick adhesives, or other synthetic materials. These items canseverely damage your printer. Never try to print on both sides of an envelope. Jamming and printerdamage can result. Before you load envelopes in Tray 1, c...

B Common PCL Printer Commands PCL Printer Commands (Escape Sequences) Most software applications do not require you to enter printercommands. See your computer and software documentation to find themethod to use for entering printer commands, if needed. PCL printer commands tell the printer which ta...

PCL Printer Command Syntax Before using printer commands, compare these characters: Lowercase l: l Uppercase O: O Number one: 1 Number 0: 0 Many printer commands use the lowercase letter l ( l ) and the number one ( 1 ), or the uppercase letter O ( O ) and the number zero ( 0 ). These characters may...

Using PCL Printer Commands Escape Character Printer commands always begin with the escape character ( ? ). Table B-1 shows how the escape character can be entered from varioussoftware applications. PCL Font Selection PCL printer commands to select fonts can be found on the PCL FontList (see Chapter ...

Point size (or pitch) is another variable. In the following example,“12U” has been filled in for the PC-850 symbol set and “12v” for thepoint size. This printer command would select a 12 point UniversMedium font. ?(12U?(s1p12v0s0b4148T Setup Strings Some software applications, like older versions of...

C Specifications & Regulatory Information Location Requirements Place your printer on a sturdy, level surface in a well ventilated room. Theenvironment should be stable, with no abrupt changes in temperature orhumidity and no exposure to direct sunlight or chemicals. See the figurebelow for the ...

Printer Specifications Physical Dimensions Height 11.7 in. (297 mm) Height of optional Tray 3 5.0 in. (129 mm) Height of Duplex option 2.36 in. (60 mm) Width 16.4 in. (415 mm) Depth (body) 15.9 in. (403 mm) Depth with optional Tray 3 18.4 in. (467 mm) Depth with Duplex option 19.3 in. (488 mm) Weigh...

Environmental Product Stewardship Protecting the Environment Hewlett-Packard Company is committed to providing quality products inan environmentally-sound manner. This HP LaserJet printer has beendesigned with several attributes to minimize impacts on our environment. This HP LaserJet printer design...

Regulatory Information FCC Regulations This equipment has been tested and found to comply with the limits for a ClassB digital device, pursuant to Part 15 of the FCC rules. These limits aredesigned to provide reasonable protection against harmful interference in aresidential installation. This equip...

VCCI Statement (Japan) The VCCI statement, similar to the FCC regulations, is required in Japan. Safety Information Laser Safety The Center for Devices and Radiological Health (CDRH) of the U.S.Food and Drug Administration has implemented regulations for laserproducts manufactured since August 1, 19...

Laser Statement for Finland LASERTURVALLISUUS LUOKAN 1 LASERLAITEKLASS 1 LASER APPARAT HP LaserJet 5/5M laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössäkirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Kirjoittimen on hyväksynyt Su...

D Printer Memory Determining Needed Printer Memory The amount of printer memory you need depends on what you areprinting and the printer language you are using. For example, PCL iscompact and efficient, so you can print most text and graphics at 600 dpiwithout adding memory to your printer. You migh...

How Your Printer Uses Memory Your printer uses memory in several ways: • Stores the printer’s personality or operating language software (such asPCL and PostScript). • Receives, holds, and processes data from incoming print jobs. • Manages downloaded resources (such as symbol sets, macros, and patte...

Keeping Downloaded Resources in Memory When only the PCL personality is installed, the printer uses all availablememory to maintain downloaded resources. When two or morepersonalities are installed, the printer reserves a portion of memory foreach personality’s resources. The printer deletes downloa...

To determine how much memory to allocate to a personality You are most likely to want to change the amount of memory if youdownload an unusually large number of fonts, or if your printer is in ashared environment. The minimum amount of memory you can allocate toResource Saving is 400 KBytes each for...

8 Press [Item] until either PS MEM=400K or PCL MEM=400K appears, then press [- Value +] until the number you determined in Step 6 appears. Press [Select] to save your selection. An asterisk ( * ) appears next to your selection in the display. 9 Press [Go] to exit menus. 10 Repeat Step 5. N o t e You...

SIMM Board Installation The HP LaserJet 5 printer has four SIMM (Single In-line Memory Module)slots. The HP LaserJet 5M printer has three available SIMM slots (thefourth is used for the PostScript SIMM). Use the SIMM slots to installadditional printer memory and printer languages (such as the AdobeP...

Installing SIMMs C a u t i o n SIMM boards can be damaged by smallamounts of static electricity. Wear anantistatic wrist strap (or frequently touch thesurface of the antistatic package or baremetal on the printer) when handling theboard, and before installing or removing it. 1 Before you begin these...

6 Loosen the captive screw holding theSIMM door with a Phillips #2screwdriver. Open the SIMM door. 7 Note the four SIMM slots (a PostScriptSIMM will already be installed in a slotin the HP LaserJet 5M). For easiestinstallation, fill the slots from right toleft, starting with slot 1 (see inset). 8 Re...

C a u t i o n It is important to correctly align the right side panel and tighten the screwon the back panel before attempting to move the printer. Testing a SIMM Board Use the procedures below to print a self test to verify SIMM boardinstallation. Procedures are given for both memory and PostScript...

PostScript SIMM Use these instructions to verify your PostScript SIMM installation: 1 Plug in the power cord and turn the printer on. 2 After warm up READY should appear in the control panel display. If a printer message appears, see “Troubleshooting a SIMM Board” nextin this appendix. 3 Press [Menu...

Checking Procedure To check memory for the 62.x ERROR message, follow the procedure below: 1 Switch the printer off, then back on (data will be lost). 2 If the error message appears again, switch your printer off and verifythat the SIMM board is installed correctly, then switch your printeron. 3 If ...

E Serial Pin-out and Cabling Configuration Serial Communication Serial communication is simply the transmission of data one bit at a time.With just one bit to transmit at a time, data can be transferred with a simpleelectrical circuit consisting of only two wires. In this fashion an eight bitbyte is...

Hewlett-Packard offers the following serial cables and adapter for usewith the HP 5/5M Printers: With the C2809A serial cable adapter installed on the printer you canconnect a 25-pin cable connector to the printer. The adapter pinconnections are shown below. 25 to 9 pin adapter (C2809A) DB-9 Serial ...

DB-25 Serial Cable pin outs N o t e The pin outs for the computer end are typical pin numbers. The actualpin numbers for you PC may be different. Please check thedocumentation for your computer to verify the proper pin outs. Pins not shown are not used by the printer. Computer DB-25 Printer DB-9 (ma...

Pin Functions Pin 1-Protective Ground This pin is also referred to as chassis ground and should not be confused with pin 7, or commonground which serves as the circuit common. The purposed of this pin is to provide protectionagainst electrical shock where two pieces of equipment are connected and on...

F Warranty and Software License Limited Warranty This warranty gives you specific legal rights. You may also have otherrights which may vary from area to area. Hewlett-Packard warrants its computer hardware products againstdefects in materials and workmanship for a period of one year fromreceipt by ...

Exclusions The warranty on your HP LaserJet printer shall not apply to defects ordamage resulting from: • Improper or inadequate maintenance by customer. • Customer-supplied software or interfacing. • Unauthorized modification or misuse. • Operation outside of the environmental specifications for th...

Warranty Limitations The warranty set forth above is exclusive and no other warranty,whether written or oral, is expressed or implied. Hewlett-Packardspecifically disclaims the implied warranties of merchantability andfitness for a particular purpose. Some areas do not allow limitations on how long ...

Service After the Warranty Period For telephone assistance about using your printer past the one-yearwarranty, you have two choices: 1 You can call (900) 555-1500 (U.S.) at $2.50* per minute. Chargesbegin once a live service operator answers the call. 2 You can call (800) 999-1148 (U.S.) at $25.00* ...

HP Software Product License IMPORTANT: Please read this License carefully before using this Software. The right to use this Software is granted onlyif the Customer agrees to the terms of this License. If you do not agree to the terms of this License, you may return theunused software for a refund. H...

G Sales and Service Offices Calling for Help To find a service authorized HP Dealer in the U.S., call (800) 752-0900.To find a service authorized HP Dealer outside of the U.S. contact oneof the following offices. For items marked with an asterisk (*) contactthe HP office listed in the table. Worldwi...