HP HP Deskjet 6940 - Manual

3 Get started ● Printer features ● Buttons and lights ● Paper trays ● Photo/envelope feeder ● Print cartridges ● Ink-backup mode ● Automatic paper-type sensor ● Quiet mode For a description of the optional accessories, see the optional accessories page . Printer features The printer has several feat...

when printing from the camera. If the camera is not PictBridge-compatible or is not inPictBridge mode, the amber Error light flashes. Paper trays The printer has two paper trays: In tray The In tray holds paper or other media. 1 In tray Slide the paper guides firmly against the edges of the media on...

3. Slide the photo/envelope feeder forward as far as it will go. 4. Print the postcard . Print cartridges Four print cartridges can be used with the printer. 1 Black print cartridge2 Tri-color print cartridge3 Photo print cartridge4 Gray photo print cartridge Note The availability of print cartridge...

Exit ink-backup mode Install two print cartridges in the printer to exit ink-backup mode.For instructions about installing a print cartridge, see the print cartridge installation page. Automatic paper-type sensor The HP automatic paper-type sensor detects the paper in the printer, and then selectsop...

4 Connect to the printer ● Wired Ethernet networking ● Connecting a digital camera ● USB ● Bluetooth wireless printing USB The printer connects to the computer with a universal serial bus (USB) cable. Thecomputer must be running Windows 98 SE or later to use a USB cable. For instructions about conne...

Wired Ethernet networking For setup information, click one of the following options: ● Ethernet basics ● What you need for a wired network ● Install the printer on an Ethernet network For a description of the printer's Ethernet feature, click one of the following options: ● Ethernet lights ● Report ...

1 RJ-45 plug Network communicationTCP/IP Devices on a network communicate with one another using a "language" called a protocol . The printer is designed to operate on networks that use a popular protocol called TCP/IP . IP address Each device on a network identifies itself with a unique IP ...

has a different connector. An Ethernet cable connector (also called an RJ-45connector) is wider and thicker and always has eight contacts on the end. A phoneconnector has between two and six contacts. ● A desktop computer or laptop with either a wired or wireless connection to the routeror access po...

This example looks similar to the first example. However, in this example, the networkdevices are connected to a hub , rather than a router . The hub is directly connected to the Internet. Caution HP does not recommend this configuration. If possible, use a gateway to manage the network's Internet a...

Note Do not plug the Ethernet cable into a port labeled WAN, Uplink, or Internet. 4. Connect the Ethernet cable to the Ethernet port on the back of the printer. 5. Do one of the following: State of the Link light Task On Go to step 6. Off Repeat steps 2 through 4. If the lights are still off, verify...

Software installation Follow these steps to install the printer software on the computer:1. Close all applications running on the computer. 2. Insert the printer software CD in the computer's CD-ROM drive. 3. Follow the onscreen instructions. On the Connection Type screen, select Wired Network . 4. ...

State of the Activitylight State of the printer Off Not receiving or transmitting data over the Ethernet connection. Report Page button Use the Report Page button to do the following: ● Print an HP Report page ● Reset the printer to the factory default settings 1 Report Page button Network light The...

Status of the icon Status of the printer networkconnection Off Not connected to an Ethernet network. HP Report page The HP Report page supplies useful information about the printer's wired and front USB port connections. Print an HP Report page To print an HP Report page, verify that the printer is ...

● Check estimated ink levels in the printcartridges. ● View network statistics. ● Configure Bluetooth settings . ● Visit HP's Web site for supportinformation and to purchase supplies. Caution It is recommended that the printer and the computers that use it be on the same subnet . Printer installatio...

Parameter Description Device Address The hardware address of the Bluetooth device. Note You cannot change this address. Device Name The device name assigned to the printer so that otherBluetooth devices can identify it. Passkey A 4-digit value that the user must enter in order to print usingBluetoot...

Networking glossary numbers 10/100 Base-T : A technical term for Ethernet. 10/100 refers to the speed at which the Ethernet network functions. 10 indicates 10 megabits per second (Mb/s) for normalEthernet, and 100 indicates 100 Mb/s for Fast Ethernet. aAutoIP : A process by which a device on a netwo...

Bluetooth wireless printing Use an optional HP Bluetooth Wireless Printer Adapter to print images from mostBluetooth devices to the printer without a cable connection. Simply insert the Bluetoothadapter (also known as a dongle ) into the front USB port of the printer and print from a Bluetooth devic...

Configure Bluetooth settings The method to configure Bluetooth settings for the printer depends on whether the printeris connected to a network. If your printer is not connected to a network Note If your printer is not connected to a network, you will need a USB cable to configure the Bluetooth sett...

Option Description selected, only sending devices that have stored the printer'sBluetooth device address can discover and use the printer. ● EWS : Select one of the following options: – Visible to All : Any Bluetooth device within range can print to the printer. – Not Visible : Only Bluetooth device...

5 Print photos The printer software offers several features that make printing digital photos easier andimprove photo quality.Learn how to perform the following tasks: ● Print a borderless photo . ● Print a photo with a border . ● Use HP Real Life technologies to touch up photos. ● Use the photo pri...

4. In the What do you want to do? drop-down list, click Photo Printing- Borderless , and then select the following options: – Print Quality : Normal or Best . Note For maximum dpi quality, go to the Paper/Quality tab, and then click Maximum dpi in the Print Quality drop-down list. – Paper Type : An ...

5. Set the HP Real Life technologies as appropriate. 6. Click OK to print the photo. Use the What's This? help to learn about the features that appear in the Printer Properties dialog box. HP Real Life technologies HP Real Life technologies make it easy for you to get better photos. Automatic red-ey...

The photo print cartridge can be purchased separately if it is not included with the printer. Install the photo print cartridge To install the photo print cartridge, remove the black print cartridge from the printer, andthen install the photo print cartridge in the right side of the print cartridge ...

Note Use an HP premium photo paper when printing in the maximum dpi mode to enhance color matching and detail in the photo. Advanced color settings Use the Advanced color settings dialog box to adjust how printed colors appear in thephotos.Adjusting these settings causes the printed colors to differ...

Gray photo print cartridge The gray photo print cartridge, used in conjunction with the tri-color print cartridge, printshigh-quality black-and-white photographs. The gray photo print cartridge can be purchased separately if it is not included with theproduct. Install the gray photo print cartridge ...

5. In the Print Quality drop-down list, click Normal , Best , or Maximum dpi . 6. Select any other print settings that you want, and then click OK . The printer software automatically optimizes the printed image. Store and handle photo paper Follow these instructions to maintain the quality of HP br...

● Create photo album pages and flyers ● Share photos with friends and family Share photos with friends and family If you performed the default typical installation of the printer software, you also installedHP Photosmart Software. If you have installed HP Photosmart Software, see the HPPhotosmart So...

6 Print photos from a digital camera Learn how to print photos directly from a digital camera. ● Use a PictBridge camera ● Use a Bluetooth camera phone Use a PictBridge camera With a PictBridge-enabled camera, you do not need a computer to print digitalphotographs. Just plug the camera into the prin...

Check the documentation that came with the camera to ensure that the camera supportsPictBridge.Follow these steps to print photos from a PictBridge-compatible camera:1. Verify that the printer is turned on. 2. For small photos, remove the Out tray. For large photos, raise the Out tray. Removeall of ...

7 Print other documents E-mail Letters Documents Envelopes Brochures Greeting cards Postcards Transparencies Labels Index cards Booklets Posters Banners Iron-on transfers CD/DVD tattoos Printing tips : Minimize the cost and effort while maximizing the quality of the printouts with printing tips . Pr...

6. Lower the Out tray. Print 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. In the What do you want to do? drop-down list, click General Everyday Printing or Fast/Economical Printing , and then specify the following print settings: – Paper Type : Automatic or Plai...

6. Lower the Out tray.Do not extend the Out-tray extension stop when printing on legal paper. Print 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. In the What do you want to do? drop-down list, click Presentation Printing , and then specify the following print set...

Guidelines ● Avoid using envelopes that have the following features:– Clasps or windows – Thick, irregular, or curled edges – Shiny or embossed coatings – Wrinkles, tears, or other damage ● Align the envelope edges before inserting the envelopes in the In tray. ● Do not exceed the In tray capacity: ...

Print brochures with borders 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. In the What do you want to do? drop-down list, click Presentation Printing , and then specify the following print settings:– Paper Type : An appropriate brochure paper. Do not select Autom...

7. Replace the Out tray. Print 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: – Size is : An appropriate card size – Type is : Automatic or click More , and then select an appropriate card type – Source is : Upper tray – Prin...

3. In the What do you want to do? drop-down list, click Presentation Printing , and then specify the following print settings:– Paper Type : Automatic or click More , and then select an appropriate transparency film. – Paper Size : An appropriate paper size – Paper Source : Upper Tray 4. Select the ...

Print Note If the software program includes a label printing feature, follow the instructions that are provided with the software program. Otherwise, follow theinstructions below. 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. In the What do you want to do? drop-d...

7. Replace the Out tray. Print 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following print settings: – Size is : An appropriate card size – Type is : Click More , and then select an appropriate card type. – Source is : Upper tray 3. Select any othe...

4. Place plain paper in the In tray, pushing the paper into the printer until it stops. 5. Slide the paper guides firmly against the paper. 6. Lower the Out tray. Print 1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. In the What do you want to do? drop-down list, c...

Print Note If the software program includes an iron-on transfer printing feature, follow the instructions that are provided with the software program. Otherwise, followthe instructions below. 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, and then specify the following pr...

8 Printing tips Save time ● Use the Printing Shortcuts tab. ● Create print task quick sets for documents that you often print. ● Use the 250-Sheet Plain Paper Tray Accessory to reload the printer less often. ● Set the order that the pages print. Save money ● Use Fast/economical printing . ● Print mu...

Note Maximum dpi is available on the Paper/Quality tab. 4. Select any other print settings that you want, and then click OK . Note The print quality options that are available on the Printing Shortcuts tab vary depending on the type of document that you are printing. Set the page order The page orde...

5. Do one of the following:– Click File and then click Print to HP Deskjet to print the document. – Click File and then click Cancel Printing to cancel the print job. Adjust the print settings as needed before trying to print the document again. Set a custom paper size Use the Custom paper size dial...

Follow these steps to select a specific paper type:1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab. 3. In the Paper Type drop-down list, click an appropriate paper type. 4. Select any other print settings that you want, and then click OK . Select a paper source The pri...

Note The printer software can save up to 25 print task quick sets. Create a print task or use the specially designed print tasks that are available in the PrintTask Quick Sets drop-down list. Use a print task quick set Follow these steps to use a print task quick set:1. Open the Printer Properties d...

1. Open the Printer Properties dialog box. 2. Click the Finishing tab. 3. Select the Print on both sides check box. 4. Select the Use auto-duplex unit check box. 5. Select the Preserve layout check box. 6. Select the Flip pages up check box. 7. Select any other print settings that you want, and then...

7. Click Continue to print the even-numbered pages. Create a bound two-sided document Select the type of binding that you want for the two-sided document, and then follow thesteps for that binding. Book binding Tablet binding Note Book binding is the most common type of binding. Book binding Follow ...

Resize a document Use the printer software for either of these tasks: ● Print a document on a paper size different from the size for which it is formatted. ● Shrink or enlarge text and graphics on the printed page. Print on a different paper size Use this feature to print a document that is formatte...

9 Printer software ● Use the Printer Properties dialog box to select printing options. ● Use the What's This? help to learn more about specific print settings. ● Use the Printing Shortcuts tab to specify print settings quickly. ● View the Ink Status window for the approximate ink level of each print...

Note The Ink Status window may not display if the printer is operating over a non-Microsoft configuration. Print cartridge information and ordering For print cartridge information and to link to HP's Web site for ordering print cartridges,click the Print Cartridge Information button. Display the Ink...

10 Maintenance ● Install print cartridges ● Set the auto-off feature ● Align the print cartridges ● Calibrate color ● Automatically clean print cartridges ● Print a test page ● View estimated ink levels ● Maintain the printer body ● Remove ink from your skin and clothing ● Manually clean print cartr...

8. Push down on the print cartridge latch until it snaps closed. 9. Close the printer cover.The printer automatically prints a calibration page. For information about storing print cartridges, see Maintain print cartridges . For information about recycling empty print cartridges, see Print cartridge...

Align the print cartridges The printer automatically aligns the print cartridges after a new print cartridge is installed.You can also align the print cartridges at other times to ensure optimal print quality.To align print cartridges:1. Load Letter or A4 plain, white paper in the In tray. 2. Open t...

1. Open the printer Toolbox . 2. Click the Estimated Ink Levels tab. Note If the print cartridges were used before being installed in the printer, the estimated ink levels will not appear on the Estimated Ink Levels tab. The Estimated Ink Level tab also contains print cartridge ordering information....

Prepare to clean 1. Open the printer cover. 2. Wait until the print cartridge cradle moves to the right side of the printer and is idleand quiet. 3. Remove the print cartridges and place them on a piece of paper, with the copperstrips facing up. Caution Do not leave the print cartridges outside the ...

If you store the print cartridge in an airtight plastic container, make sure that the inknozzles are face down but are not in contact with the container. Insert the print cartridge into the print cartridge protector Slide the print cartridge at a slight angle into the protector, and snap it securely...

11 Troubleshooting ● Ethernet problems ● Printer does not print ● Paper jam ● Paper problems ● Paper mismatch ● Printer is stalled ● Print cartridge problems ● Photos do not print correctly ● PictBridge problems ● Bluetooth printing problems ● Banners do not print correctly ● Print quality is poor ●...

Check the printer cable connection If your printer and computer are USB-connected and are not communicating with eachother, try the following: ● Make sure the power cord is firmly connected to the printer and plugged into a poweroutlet. ● Check the USB cable. If you are using an older cable, it migh...

If the Auto Two-Sided Print Accessory with Small Paper Tray isattached to the printer, follow these steps to clear a paper jam Auto Two-Sided Print Accessory with Small Paper Tray . Paper problems Printer does not feed paper Try one or more of the following solutions: ● Reduce the number of sheets i...

Paper weight The printer might print on multiple sheets of paper at once if the paper is under therecommended paper weight. Use paper that is within the recommended specifications.For paper weight specifications, see the reference guide that came with the printer. Paper might be loaded improperly Th...

Caution First, check for any loose or broken parts in the printer. If you find loose or broken parts, go to www.hp.com/support or contact HP. Support phone numbers are listed in the reference guide that came with the printer or at www.hp.com/support . If there are no loose or broken parts, follow th...

1 Remove plastic tape "Print cartridge is in the wrong slot" message If you receive this error message, the print cartridge is installed in the wrong side of theprint cartridge cradle.Always install the tri-color print cartridge in the left print cartridge cradle compartment. Install the bla...

Both a photo print cartridge and a tri-color print cartridge must be installed for colorcalibration. 5. Reprint the photo. 6. If colors continue to appear tinted or incorrect, open the Printer Properties dialog box, click the Color tab, and then click the Advanced Color Settings button. 7. Adjust th...

Verify that the photo paper is not curled. If the photo paper is curled, place the paper ina plastic bag and gently bend it in the opposite direction of the curl until the paper liesflat. If the problem persists, then use photo paper that is not curled.For instructions about preventing photo paper f...

PictBridge lights are flashing State of the lights Task Connection light and the Error light areflashing The printer has lost connection with thecamera while printing.Check the USB connection. Connection light is on and the Error light isflashing The camera has lost power.Replace the camera batterie...

Banners do not print correctly Check the paper tray ● Unfold and refold the paper when several sheets feed into the printer at one time. ● Confirm that the unattached edge of the banner paper stack is on top and pointinginto the printer. ● Verify that the correct paper for banner printing is in use....

1 Remove plastic tape ● Consider selecting a higher print quality . Blank pages print ● The protective piece of plastic tape might still be attached to the print cartridges.Verify that the plastic tape has been removed from the print cartridges. 1 Remove plastic tape ● The print cartridges might be ...

6. Click OK . 7. Click Ink Volume , then select Change in the drop-down list, and then click the Change button. An Ink Volume slider is displayed. 8. Move the Ink Volume slider toward Light or Heavy . Note If you increase the ink volume, move the Dry time slider toward More to avoid smearing the ink...

Envelope is printed at an angle 1. Slide the flap inside the envelope before loading it in the printer. 2. Confirm that the paper guides fit firmly against the edge of the envelope. 3. Reprint the envelope. Document does not reflect the new print settings The printer settings might differ from the s...

If fading occurs approximately 25 to 63 mm (1.0 to 2.5 inches) from the edge of a photo,try the following solutions: ● Install a photo print cartridge in the printer. ● Open the Printer Properties dialog box, click the Paper/Quality tab, and then set the Print Quality to Maximum dpi . ● Rotate the i...

If the border appears above the tear-off tab: ● Align the print cartridges . ● Verify that no problem exists with the source image. For example, if you are printinga scanned image, verify that the image was not crooked when it was scanned. Error messages Out of paper message If you receive an out of...

Paper detected does not match paper size or type selected" If you receive an error message about a paper mismatch, it indicates that the paper sizeor type selected in the software program or in the printer software does not match the paper in the In tray. Follow these instructions to resolve the...

Otherwise, follow these steps:1. Raise the printer cover, remove the print cartridge on the right, and then lower thecover. 2. Follow one of these steps:– If the light is flashing: Open the printer cover, replace the print cartridge that youremoved, and then remove the other print cartridge. Proceed...

Computer does not meet system requirements If the computer does not have enough RAM or a large amount of free space on the harddrive, the printer processing time will be longer.1. Verify that the computer hard disk space, RAM, and processor speed meet thesystem requirements.The system requirements a...

12 Accessories The following optional accessories are available to be used with the HP printer. Automatic Two-SidedPrinting Accessory 250-Sheet Plain PaperTray Auto Two-Sided PrintAccessory with SmallPaper Tray If an accessory is not included with the printer, it can be purchased separately from ana...

The duplexer only supports certain paper types. For a list of supported paper types, seethe documentation that came with the duplexer. Install the duplexer Follow these steps to attach the duplexer to the printer:1. Push the two latch handles on the printer's rear access door toward each other, andt...

After the first side of the page is printed, the printer pauses while the ink dries. When theink is dry, the paper is pulled back into the duplexer and the reverse side of the page isprinted.1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab, and then click Two-sided, dup...

Print Load paper in the printer paper tray, and then follow these steps to print a bookletautomatically:1. Open the Printer Properties dialog box. 2. Click the Printing Shortcuts tab, and then select Two-sided, duplex, printing from the drop-down list. 3. From the Print on both sides drop-down list,...

Binding margin is in the wrong place 1. Open the Printer Properties dialog box. 2. Click the Finishing tab. 3. Verify that the following conditions exist:– Flip pages up is not selected for binding along the side (book binding). – Flip pages up is selected for binding along the top (tablet binding)....

● Hagaki: 100 x 148 mm ● L size: 89 x 127 mm 250-Sheet Plain Paper Tray The 250-Sheet Plain Paper Tray Accessory expands the paper capacity of the printer to400 sheets. It is useful for high-volume printing and for occasions when you want to usethe In tray for special media such as letterhead paper,...

Load the 250-Sheet Plain Paper Tray Accessory Follow these instructions to load the 250-Sheet Plain Paper Tray Accessory. Two parts The 250-Sheet Plain Paper Tray Accessory has two parts. 1 Base2 Lower tray The lower tray has three size adjusters. 1 Paper-width guide2 Paper-width fence3 Paper-length...

4. Insert the lower tray in the base until it locks into place. Use the 250-Sheet Plain Paper Tray Accessory If the 250-Sheet Plain Paper Tray Accessory is not installed on the printer, follow the installation steps . Note The 250-Sheet Plain Paper Tray Accessory is not available in all countries/ r...

Weight 1.99 kg (4.40 lb) Media weight Letter/A4 paper: 60 to 105 g/m 2 (16 to 28 lbs) Media sizes US Letter: 216 x 279 mm (8.5 x 11 in) Executive: 184 x 267 mm (7.25 x 10.5 in)A4: 210 x 297 mmA5: 148 x 210 mmB5: 182 x 257 mm Auto Two-Sided Print Accessory with Small Paper Tray The Auto Two-Sided Pri...

Install the Auto Two-Sided Print Accessory with Small Paper Tray Use these steps to install the Auto Two-Sided Print Accessory with Small Paper Tray:1. Push the two latch handles on the printer rear access door toward each other, andthen remove the door. Do not discard the rear access door. In order...

Note After the duplexer is enabled, it is not necessary to re-enable it every time you print. Print postcards Guidelines ● Use only cards that meet the specifications for the Auto Two-Sided Print Accessorywith Small Paper Tray. For more information, see the Auto Two-Sided Print Accessory with Small ...

Configure the printer to feed paper from the In tray Follow these steps to configure the printer to feed paper from the In tray for PictBridgephotos:1. Press and hold down the Report Page button. 2. While holding down the Report Page button, press the Cancel button twice, and then press the Resume b...

Print 1. Open the Printer Properties dialog box. 2. On the Printing Shortcuts tab, click Photo printing-borderless or Photo printing- with white borders as the type of document, and then select the following options: – Print quality : Normal , Best , or Max dpi – Paper size : The appropriate photo p...

13 Supplies ● Paper ● USB cables ● Accessories ● Print cartridges Note The availability of supplies and accessories varies by country/region. Paper To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HPIron-On Paper, or HP Greeting Cards, go to www.hp.com . Choose a country...

14 Specifications ● Printer specifications Printer specifications See the reference guide that came with the printer for complete printer specifications,including this information: ● Types, sizes, and weights of paper and other printing media that can be used withthe printer ● Print speeds and resol...

15 Environmental information ● Environmental statement ● Print cartridge recovery Environmental statement Hewlett-Packard continuously improves the design processes of its deskjet printers tominimize the negative impact on the office environment and on the communities whereprinters are manufactured,...

Recycling information for the European Union Important recycling information for our customers in the European Union: To preserve the environment, this product must be recycled after its useful life as requiredby law. The symbol below indicates that this product may not be disposed in the generaltra...