HP H470b - Manual

802.11 wireless connection ....................................................................................................50 About the wireless profile switch .......................................................................................51About 802.11 wireless network settings ...........

1 Get started This guide provides details about how to use the device and to resolve problems. • Find other resources for the product • Accessibility • Understand the device parts • Travel tips Find other resources for the product You can obtain product information and further troubleshooting resour...

Resource Description Location Self-test diagnostic page • Device information: ƕ Product name ƕ Model number ƕ Serial number ƕ Firmware versionnumber • Accessories installed (forexample, the duplexer) • Number of pages printedfrom the trays andaccessories • Printing supply status For more information...

For users with mobility impairments, the device software functions can be executedthrough keyboard commands. The software also supports Windows accessibilityoptions such as StickyKeys, ToggleKeys, FilterKeys, and MouseKeys. The devicedoors, buttons, paper trays, and paper guides can be operated by u...

4 Media width guide – Adjusts to accommodate different media sizes. Slide to the right to accommodate narrow media. This automatically slides the narrow media guide to the leftto ensure that media is aligned for correct print margins. 5 Narrow media guide – When you move the media width guide to the...

8 Security lock slot – Connect a security lock here. 9 SD, MMC slots – Accepts a Secure Digital (SD) card or Multimedia Card (MMC) for printing digital images. 10 USB slot – Accepts 802.11 or Bluetooth wireless USB accessory. Control Panel 1 (Cancel button) – Cancels the current print job. The time ...

Bottom view 1 Card holder – Holds a name card or business card. 2 Cover of replaceable ink service module – Provides access to the ink service module. (See Replace the ink service module .) Travel tips The following tips will help you prepare for traveling with your device: • If you are bringing an ...

2 Install the accessories This chapter provides information on optional accessories such as the battery andwireless printer accessories that are included with certain device models. To orderaccessories, see Order printing supplies online . This section contains the following topics: • Install and us...

Important notes Take note of the following when charging or using the battery: • Charge the battery for 4 hours before using the battery for the first time. Forsubsequent charges, it takes approximately 2 hours to fully charge the battery. • The battery charge light is green when the battery is char...

Charge and use the battery WARNING! Charge the battery for 4 hours before using the battery for the first time. Because the battery is normally warm while it is charging, do not charge it ina briefcase or other confined space as this might cause the battery to overheat. NOTE: The AC adapter is norma...

To remove the battery 1. Slide the battery release slider in the direction of the arrow. 2. Remove the battery. Install and use 802.11 and Bluetooth accessories Some models of the device include an 802.11 wireless or Bluetooth wireless USBaccessory. See www.hp.com/support to learn more about support...

The LED on the Bluetooth accessory provides information about its current state. • On steady - This is the default state and means the accessory is installed and haspower. • Rapid blinking - A sending device is discovering the Bluetooth accessory. • Blinking - The Bluetooth accessory is receiving da...

About Bluetooth Bluetooth wireless technology allows you to wirelessly connect to your device usingradio waves in the 2.4 GHz spectrum. Bluetooth is typically used for short distances(up to 10 meters or 30 feet) and does not require a direct line of sight between thesending device and the receiving ...

3 Use the device This section contains the following topics: • Select print media • Load media • Change print settings • Use the HP Solution Center (Windows) • Print on both sides (duplexing) • Print on special and custom-sized media • Print borderless • Print from mobile devices • Use memory device...

ƕ Media that is heavily textured, embossed, or does not accept ink well ƕ Media that is too lightweight or stretches easily • Do not leave media in the input tray overnight. This might cause it to bend. • Remove each sheet of media as it prints and set aside to dry. Allowing wet mediato stack up mig...

Transparencies • Insert transparencies with the rough side up and the adhesive strip pointing down. • Use the Normal mode to print transparencies. This mode provides longer drying time and ensures that the ink dries completely before the next page is delivered tothe output tray. • Remove each sheet ...

Understand supported media types and weights Type Weight Capacity Paper 64 to 90 g/m 2 (16 to 24 lb bond) Up to 50 sheets of plainpaper (5 mm or 0.2 inch stacked) Photo paper 5 to 12 mils Up to 10 sheets Transparencies Up to 20 sheets Labels Up to 20 sheets Cards Up to 162 g/m 2 (90 lb index) Up to ...

Media (1) Leftmargin (2) Rightmargin (3) Topmargin (4) Bottommargin* Photo media Envelopes 3.3 mm (0.13inch) 3.3 mm (0.13inch) 14.2 mm(0.56 inch) 14.2 mm(0.56 inch) * To achieve this margin setting on a computer running Windows, click the Advanced tab in the print driver, and select Minimize Margins...

made from the printer driver. However, after the application is closed, the settingsreturn to the defaults configured in the driver. NOTE: To set print settings for all print jobs, make the changes in the printer driver. For more information about the features of the Windows printer driver, see theo...

Print on both sides (duplexing) You can print on both sides manually using the Windows printer software. You can print on both sides of a sheet using a Mac by first printing the odd-numberedpages, turning the pages over, and then printing the even-numbered pages. • Guidelines for printing on both si...

c . In the Width and Height boxes, type the dimensions and set the margins, if desired. d . Click Done or OK , and then click Save . 5. On the File menu, click Page Setup , and then select the new custom size. 6. Click OK . 7. On the File menu, click Print . 8. Open the Paper Handling panel. 9. Unde...

To print a borderless document (Mac OS) 1. Load the appropriate media. For more information, see Load media . 2. Open the file that you want to print. 3. Click File , and then click Page Setup . 4. Select the borderless media size, and then click OK . 5. Click File , and then click Print . 6. Open t...

This section covers the following topics: • To print with six-ink color • Guidelines for printing photographs • To print from a PictBridge-compatible camera • To transfer photos to your computer To print with six-ink color Your printer can print with six-ink color to enhance the quality of printed p...

To print from a PictBridge-compatible camera The printer supports standard PictBridge-compliant features. See your digital cameradocumentation for more information about using its PictBridge features. 1. Connect the camera to the printer with the USB cable provided with the camera.The printer and ca...

To install the Mobile Printing Application on the phone Use the following steps to install the Mobile Printing Application on your phone, if it isnot already installed. For help using these steps, see your mobile phonedocumentation or visit the manufacturer’s support website. 1. Download the Mobile ...

4. Tap the magnifying glass icon on the lower bar to see the files. 5. Select the file you want to print, and then tap Print Options . 6. Accept the defaults or change the print settings using the drop-down menus. 7. Tap Print . The Printing screen appears and the file will print. NOTE: To print usi...

If your Palm OS device does not come with wireless integrated, then install an 802.11or Bluetooth wireless card in your device according to the manufacturer’s instructions,or visit Palm’s website at http://www.palm.com . To print using standard Palm OS applications For instructions on using Printboy...

You can also transfer photos from a memory card or a USB Flash drive onto yourcomputer’s hard disk and print them from a software application such as HP PhotoPrinting Software. For information on loading photo paper, see Load media . To print from a memory card 1. Select the images you want to print...

4 Configure and manage This section is intended for the administrator or individual who is responsible formanaging the device. This section contains information about the following topics. • Manage the device • Use device management tools • Understand the device information pages • Configure the dev...

Use this tool... to obtain the following information.... about replacement ink cartridges andexpirations dates.* HP Printer Utility (Mac OS) • Print cartridge information: Open the Information and Support panel and click Supplies Status .* • Power Status: Click the Power Status button. PDA Toolbox (...

Tabs Contents • Hardware information • myPrintMileage (if installed) • HP Instant Support • Wireless strength • Traveling information • Power status Services • Print Configuration Page: Allows you to print the configuration page of the device. This pagecontains information about the device and thesu...

HP Instant Support HP Instant Support is a suite of Web-based troubleshooting tools. It helps you quicklyidentify, diagnose, and resolve printing problems. HP Instant Support provides the following information about your device: • Easy access to troubleshooting tips: Provides tips that are customize...

On the myPrintMileage Web site, you can see the print analysis, such as the amountof ink you have used, whether you use more black or color ink, and the estimatednumber of pages you can print with the remaining amount of ink. To gain access to myPrintMileage • Toolbox (Windows): Click the Informatio...

To print a demo page Hold down (Power button) and press (Resume button) one time. You can print a demo page to verify that your device is working. However, if you wantto verify that the device is connected to the computer correctly, or that the devicesoftware is working correctly, print a test page ...

Direct connection You can connect the device directly to your computer using a USB cable. NOTE: If you install the device software and connect the device to a computer running Windows, you can connect additional devices to the same computer withUSB cables without reinstalling the device software. Wh...

6. Click Finish to close the Found New Hardware wizard. The wizard automatically starts the installation program (this might take a short while). 7. Complete the installation process. NOTE: You can also share the device with other computers using a simple form of networking known as locally shared n...

To share the device on a locally shared network When you connect the device directly, you can share it with other computers using asimple form of networking known as locally shared networking. Use this configurationonly in small groups or when usage is low. The connected computer is slowed downwhen ...

• Use the wireless profile switch • Reset 802.11 wireless profiles to factory defaults • Configure multiple printers for 802.11 (Windows) About the wireless profile switch The device includes an 802.11 wireless profile switch so you can store settings for upto three 802.11 computers or networks. Thi...

Communication mode: There are two communication mode options for an 802.11 connection: • Ad hoc (recommended): On an ad hoc network, the device is set to ad hoc communication mode and communicates directly with other wireless deviceswithout the use of a wireless access point (WAP). • Infrastructure:...

To set up on an existing network with a USB cable (Windows or Mac OS) You can set up your device on any wireless network if you have a USB cable nearbyto use for a temporary connection. Follow these steps to create a wireless connectionto the device: 1. Get all of the necessary settings for the wire...

NOTE: To use the device with any wireless connection, you must run Setup at least once from the Starter CD and create a wireless connection. After performingone setup to create a wireless connection, you can connect the device to additionalnetworks by configuring new wireless profiles and changing t...

To print on a specific set profile 1. Change the number on the wireless profile switch to that specific profile. 2. Change the wireless network on your computer to be in that specific profile. 3. Send a print job using the installed printer driver. After you have configured more than one of the wire...

Configure multiple printers for 802.11 (Windows) You can use the Wireless Profile Configuration Utility to conveniently set up multipledevices for wireless connection. This utility exports the device’s wireless profilesettings to a USB Flash drive. You can then configure other devices with thesesett...

This section contains the following topics: • Set up a Bluetooth wireless connection • Configure Bluetooth wireless settings • Bluetooth wireless settings options • Bluetooth discovery • Bluetooth fonts • Wireless configuration page • Bonding • Bluetooth wireless profiles Set up a Bluetooth wireless...

3. Open the HP Printer Utility. For more information, see HP Printer Utility (Mac OS) . 4. Select the device and click Launch Utility . 5. Click the Bluetooth Settings panel. 6. Set the Bluetooth wireless options you want.For descriptions of the Bluetooth wireless options, see Bluetooth wireless set...

Reset device access The following steps will clear all bonded devices from the device’s memory. To reset device access (Windows) 1. Open the Toolbox. For more information, see Toolbox (Windows) . 2. Click the Configure Bluetooth Settings tab. 3. Click the Reset Device Access button. A warning dialog...

Wireless configuration page The wireless configuration page shows 802.11 and Bluetooth information you needwhen using the device. For more information and instructions on printing this page,see Understand the device information pages . Bonding When the printer and a sending device bond, they store e...

Hardcopy cable replacement profile (HCRP) • The Hardcopy Cable Replacement Profile lets you print with the same features,quality and speed as printing with a cable. The Hardcopy Cable ReplacementProfile provides the same basic functionality as the Serial Port Profile, with theaddition of bi-directio...

5 Maintain and troubleshoot This section contains the following topics: • Work with print cartridges • Replace the ink service module • Troubleshooting tips and resources • Solve printing problems • Poor print quality and unexpected printouts • Solve paper-feed problems • Troubleshoot installation i...

To replace the print cartridges 1. Remove the new print cartridge from its package and then pull the colored tab toremove the protective film from the cartridge. 2. With the device turned on, open the front access cover. Wait for the carriage tostop moving. This should take only a few seconds. CAUTI...

5. Close the print cartridge latch. If the cartridge is inserted correctly, closing the latchgently pushes the cartridge into its cradle compartment. Press the latch to makesure it is seated flat on the cartridge. 6. Close the front access cover. 7. Wait for the carriage to complete the print cartri...

Print with a single print cartridge If one of the print cartridges runs out of ink before you can replace it, you can still printwith a single print cartridge. Empty cartridge Cartridges used Output Black Prints with only the tri-color printcartridge Color and grayscale Tri-color Prints with only th...

Store printing supplies This section covers the following topics: • Store print cartridges Store print cartridges The print cartridge protector is designed to keep a print cartridge secure and prevent itfrom drying out when it is not being used. Whenever you remove a print cartridge fromthe device w...

To remove the print cartridge from the print cartridge protector Ÿ Press down on the top of the print cartridge protector to release the print cartridge,then gently remove the print cartridge out of the print cartridge protector. Replace the ink service module The replaceable ink service module hold...

• Media is loaded correctly in the tray and is not jammed in the device. • Print cartridges are properly installed in their correct slots. Press down firmly oneach one to ensure proper contact. Ensure you have removed the protective tapefrom each print cartridge. • All covers are closed. • All packi...

All device lights are on or flashing A non-recoverable error has occurred Disconnect all cables (such as power cord, network cable, and USB cable), removethe battery, wait about 20 seconds, press any control panel buton, and then reconnectthe cables. If the problem persists, visit the HP Web site ( ...

Device does not accept print cartridge Check the print cartridge • Remove and reinstall the print cartridge. • Make sure the print cartridge is inserted into its correct slot. Make sure theprotective tape has been completely removed from the print cartridge. For moreinformation, see Replace the prin...

Blank or partial page printed Clean the print cartridge Complete the print cartridge cleaning procedure. For more information, see Clean the print cartridges . Check the media settings • Make sure you select the correct print quality settings in the printer driver for themedia loaded in the trays. •...

Check the PictBridge settings If printing using a PictBridge device, make sure the media settings in the device arecorrect or are defaulting to the current printer settings. If defaulting to the currentdevice settings, then check the Toolbox (Windows), HP Printer Utility (Mac OS), orToolbox software...

Check the page-orientation setting Make sure the media size and page orientation selected in the application match thesettings in the printer driver. For more information, see Change print settings . Check the device location and length of USB cable High electromagnetic fields (such as those generat...

• Use the appropriate print cartridge for the project. For best results, use the HPblack print cartridge to print text documents and use the HP photo or gray photoprint cartridges to print color or black and white photos. • Make sure print cartridges have not been tampered with. Refilling processes ...

Cancel the print job and wait for the device to return to the ready state. If the devicedoes not return to the ready state, cancel all jobs and wait again. When the device isready, resend the job. If prompted by the computer to retry the job, click Cancel . Check the cable connections If the device ...

Printout shows bleeding colors Check the print cartridges • Check to make sure that both print cartridges are installed and functioningcorrectly. Print cartridges might need to be cleaned. For more information, see Clean the print cartridges . Print cartridges might have run out of ink. Replace any ...

Check the print cartridges • Clean the print cartridges. For more information, see Clean the print cartridges . • Whenever you install a new print cartridge, you should align the print cartridges forthe best possible print quality. If your printout is grainy, has stray dots, jaggededges, or the ink ...

Pages are skewing • Make sure the media loaded in the trays is aligned to the paper guides. • Load media into the device only when it is not printing. • Make sure to fully extend the input tray extension if your device model has anextension. Multiple pages are being picked up • Fan the media before ...

Software installation suggestions Check the computer system • Make sure that your computer is running one of the supported operating systems. • Make sure that the computer meets at least the minimum system requirements. • In the Windows device manager, make sure that the USB drivers have not beendis...

responds with an acknowledgment that it received the packets. PING verifies whethera specific device on a network or the Internet exists and is connected. To PING the device 1. Print a wireless configuration page. For more information, see Understand the device information pages . 2. Using the IP ad...

Clear jams Occasionally, media becomes jammed during a job. Try the following remedies beforeyou attempt to clear the jam. • Make sure that you are printing with media that meets specifications. For moreinformation, see Select print media . • Make sure that you are printing with media that is not wr...

6. If the print carriage is obstructing the jam, gently push it to one side and thenremove the media. 7. If the jammed media is not visible in the print area located inside the device,remove what is visible in the input tray. 8. After you clear the jam, close the front access cover, turn on the devi...

6 Control-panel lights reference The control-panel lights indicate status and are useful for diagnosing printingproblems. This section contains information about the lights, what they indicate, andwhat action to take if necessary. Interpret control-panel lights 1 (Cancel button) – Cancels the curren...

A HP supplies and accessories This section provides information on HP supplies and accessories for the device. The informationis subject to changes, visit the HP Web site ( www.hpshopping.com ) for the latest updates. You may also make purchases through the Web site. • Order printing supplies online...

• Windows : From the Toolbox , if you have bidirectional communication, click the Estimated Ink Levels tab, scroll to display the Cartridge Details button, and then click Cartridge Details . • Mac OS : From the HP Printer Utility, click Supply Info from the Information and Support panel, and then cl...

Hewlett-Packard limited warranty statement Appendix B 104 Support and warranty

Obtain electronic support To find support and warranty information, go to the HP Web site at www.hp.com/support . If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. This Web site also offers technical support, drivers, supplies, order...

Support process If you have a problem, follow these steps: 1. Check the documentation that came with the HP Printer. 2. Visit the HP online support Web site at www.hp.com/support . HP online support is available to all HP customers. It is the fastest source for up-to-date device information and expe...

HP Quick Exchange Service (Japan) For instructions on how to pack your device for exchange, see Pack the device . Prepare the device for shipment If after contacting HP Customer Support or returning to the point of purchase, you are requestedto send the device in for service, make sure you remove an...

C Device specifications For media and media-handling specifications, see Understand specifications for supported media . • Physical specifications • Product features and capacities • Processor and memory specifications • System requirements • Print resolution • Environmental specifications • Electri...

Power requirements Input voltage: 100 to 240 VAC (± 10%), 50 to 60 Hz (± 3Hz)Output voltage: 18.5 Vdc, 3500 mA Power consumption 34.03 watts Acoustic emission specifications (noise levels per ISO 7779) Sound pressure (bystander position) LpAm 47 (dBA) Sound power LwAd 6.1 (BA) Memory card specificat...

D Regulatory information This section contains the following topics: • Environmental sustainability program • FCC statement • Other regulatory information • Declaration of conformity Environmental sustainability program Hewlett-Packard is committed to providing quality products in an environmentally...

STAR® which is a voluntary program established to encourage the development of energy-efficient office products. ENERGY STAR is a U.S. registered service mark of the U.S. EPA. As an ENERGY STARpartner, HP has determined that this product meets ENERGY STAR guidelines for energyefficiency. For more in...

Declaration of conformity Appendix D 122 Regulatory information

Index Symbols/Numerics 802.11 about 17installing USB accessory 16printing 17troubleshooting 90 A accessibility 7accessories 802.11 16Bluetooth 16installation 13order 101warranty 104 acoustic emissions 115administrator settings 39 after the support period 108aligning print cartridges 70 B battery cha...

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