Page 3 - Contents; HP Deskjet F2100 All-in-One series Help; Co
Contents 1 HP Deskjet F2100 All-in-One series Help ...............................................................................5 2 HP All-in-One overview The HP All-in-One at a glance....................................................................................................7Control panel...
Page 6 - 4 Technical information
HP support by phone..............................................................................................................130 Phone support period.......................................................................................................130Placing a call..............................
Page 7 - One series Help; HP De
1 HP Deskjet F2100 All-in- One series Help For information about the HP All-in-One, see: • HP All-in-One overview • Find more information • How do I? • Connection information • Load originals and load paper • Print from your computer • Use the copy features • Use the scan features • Maintain the HP ...
Page 8 - ne series
Chapter 1 6 HP Deskjet F2100 All-in-One series Help HP Des kjet F2100 All-in- O ne series Help
Page 9 - Control panel buttons; HP A
2 HP All-in-One overview The HP Deskjet F2100 All-in-One series is a versatile device that gives you easy-to-usecopying, scanning, and printing. Copy The HP All-in-One allows you to produce high-quality color and black-and-white copieson a variety of paper types. You can enlarge or reduce the size o...
Page 10 - verview
Label Description 1 Control panel 2 Input tray 3 Tray extender 4 Paper-width guide 5 Print cartridge door 6 Glass 7 Lid backing 8 Rear door 9 Rear USB port 10 Power connection * * Use only with the power adapter supplied by HP. Control panel buttons Chapter 2 8 HP All-in-One overview HP All-in- O ne...
Page 15 - Find more information
3 Find more information You can access a variety of resources, both printed and onscreen, that provideinformation about setting up and using the HP All-in-One. Setup Guide The Setup Guide provides instructions for setting up the HP All-in-One andinstalling software. Make sure you follow the steps in...
Page 16 - Find
Chapter 3 14 Find more information Find more info rmat ion
Page 19 - Supported connection types; Description; Use printer sharing; host; for the printer and; client
5 Connection information The HP All-in-One comes equipped with a USB port so you can connect directly to acomputer using a USB cable. You can also share the device over an existing homenetwork.This section contains the following topics: • Supported connection types • Use printer sharing Supported co...
Page 20 - onne
Chapter 5 18 Connection information C onne ction info rmat ion
Page 21 - Load originals; To load an original on the glass; Choose papers for printing and copying; Loa
6 Load originals and load paper You can load many different types and sizes of paper in the HP All-in-One, including letteror A4 paper, photo paper, transparencies, and envelopes.This section contains the following topics: • Load originals • Choose papers for printing and copying • Load paper • Avoi...
Page 22 - Recommended papers for printing and copying; To achieve a borderless print, you must use 10 x 15 cm (4 x 6 inch) paper; HP Premium Plus Photo Paper; Load
paper types, remember to change the paper type settings. For more information, see Set the paper type for printing . This section contains the following topics: • Recommended papers for printing and copying • Recommended papers for printing only • Papers to avoid Recommended papers for printing and ...
Page 23 - HP Bright White Inkjet Paper; To order HP papers and other supplies, go to; Recommended papers for printing only; HP Inkjet labels
HP Bright White Inkjet Paper HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaqueenough for two-sided color usage with no show-through, which makes it ideal fornewsletters, reports, and flyers. HP All-in-One Paper or HP Printing Paper Ensure that the Plain paper ty...
Page 24 - Papers to avoid; Papers to avoid for all print and copy jobs; Load paper
HP CD/DVD Tattoos HP CD/DVD Tattoos allow you to personalize your CDs and DVDs by printing high-quality, low-cost CD or DVD labels.To order HP papers and other supplies, go to www.hp.com/buy/supplies . If prompted, choose your country/region, follow the prompts to select your product, and then click...
Page 25 - To load full-size paper; Flip the tray extender up toward you.
TIP: To help prevent rips, wrinkles, and curled or bent edges, store all paper flat in a resealable bag. If the paper is not stored properly, extreme changes in temperatureand humidity might result in curled paper that does not work well in the HP All-in-One. This section contains the following topi...
Page 26 - Make sure that the HP All-in-One is idle and silent when you load; Properties; dialog box to print a borderless 10 x 15 cm (4 x 6 inch) photo on; Printing Shortcuts
4. Insert the stack of paper into the input tray with the short edge forward. Ensure thatthe side you want to print on faces down. Slide the stack of paper toward the deviceuntil it stops. CAUTION: Make sure that the HP All-in-One is idle and silent when you load paper into the input tray. If the HP...
Page 27 - To load 10 x 15 cm ( 4 x 6 inch) photo paper with tab in the input tray; Remove all paper from the input tray.; Related topics; Load index cards
TIP: To help prevent rips, wrinkles, and curled or bent edges, store all paper flat in a resealable bag. If the paper is not stored properly, extreme changes in temperatureand humidity might result in curled paper that does not work well in the HP All-in-One. To load 10 x 15 cm ( 4 x 6 inch) photo p...
Page 28 - To load index cards in the input tray; Change the print settings for the current job; Load envelopes
To load index cards in the input tray 1. Remove all paper from the input tray. 2. Insert the stack of cards, with the side you want to print on facing down, into the far-right side of the input tray. Slide the stack of cards forward until it stops. 3. Slide the paper-width guide inward against the s...
Page 29 - To load envelopes; Load other types of paper; Print; dialog box in a software application. They are not
To load envelopes 1. Remove all paper from the input tray. 2. Insert one or more envelopes into the far-right side of the input tray with the envelopeflaps up and on the left. Slide the stack of envelopes forward until it stops. TIP: For more help on loading envelopes, refer to the diagram engraved ...
Page 30 - Set the paper type for printing; Avoid paper jams; To help avoid paper jams, follow these guidelines.
HP Inkjet labels (for printing only) 1. Always use letter or A4 label sheets designed for use with HP inkjet devices (such asHP inkjet labels), and make sure that the labels are no more than two years old. Labelson older sheets might peel off when the paper is pulled through the HP All-in-One,causin...
Page 31 - Print from a software application
7 Print from your computer The HP All-in-One can be used with any software application that allows printing. Youcan print a range of projects, such as borderless images, newsletters, greeting cards,iron-on transfers, and posters.This section contains the following topics: • Print from a software app...
Page 32 - Set the paper size
6. Click OK to close the Properties dialog box. 7. Click Print or OK to begin printing. Make the HP All-in-One the default printer You can set the HP All-in-One as the default printer to use from all software applications.This means that the HP All-in-One is automatically selected in the printer lis...
Page 36 - Preview your print job; Change the default print settings; Create printing shortcuts
Preview your print job You can preview your print job before sending it to the HP All-in-One. This helps to preventwasting paper and ink on projects that do not print as expected. To preview your print job 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software app...
Page 38 - Perform special print jobs; Print a borderless image
5. In the Printing Shortcuts list, click the printing shortcut that you want to delete. 6. Click Delete . The printing shortcut is removed from the list. NOTE: Only the shortcuts that you have created can be deleted. The original HP shortcuts cannot be deleted. Perform special print jobs In addition...
Page 39 - Print a photo on photo paper
6. In the Resizing Options area, click the appropriate paper size from the Size list. If a borderless image can be printed on the specified size, the Borderless check box is enabled. 7. In the Basic options area, click a paper type in the Paper Type drop-down list. NOTE: You cannot print a borderles...
Page 40 - Create custom CD/DVD labels
9. In the HP real life technologies area, click the Photo fix drop-down list and select from the following options:• Off: applies no HP real life technologies to the image. • Basic: automatically focuses the image; moderately adjusts image sharpness. • Full: automatically lightens dark images; autom...
Page 41 - Work with print cartridges; Print on both sides of the page
NOTE: If a photo print cartridge is also installed, the print quality is enhanced. A photo print cartridge can be purchased separately if it is not included with the HP All-in-One. To print in Maximum dpi mode 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your software...
Page 42 - Print a multiple-page document as a booklet
7. For binding, do one of the following:• For binding on the top like a notebook or calendar, select the Flip Pages Up check box.This causes the odd and even pages of your document to print opposite of eachother top-to-bottom. This ensures that the top of the page is always at the top ofthe sheet wh...
Page 44 - Continue; reach to staple the booklet.; Print multiple pages on a single sheet; You can print up to 16 pages on a single sheet of paper.; To print multiple pages on a single sheet; Make sure you have paper loaded in the input tray.; File; menu in your software application, click
10. Follow the instructions that appear on your screen for reloading the paper to print onthe second side, and then click Continue . 11. When the entire document has finished printing, fold the stack of paper in half, so thatthe first page is on top, then staple the document along the crease. TIP: F...
Page 45 - Print a multiple-page document in reverse order
4. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties , Options , Printer Setup , Printer , or Preferences . 5. Click the Features tab. 6. In the Pages per sheet list, click 2 , 4 , 6 , 8 , 9 , or 16 . 7. In the Page ...
Page 47 - Print a group of addresses on labels or envelopes
6. In the Basic Options area, click the appropriate transparency type in the Paper Type list. TIP: If you want to make notations on the back of the transparencies and erase them later without scratching the original, click the Advanced tab, and select the Mirror Image check box. 7. In the Resizing O...
Page 48 - Print a poster
Print a poster You can create a poster by printing a document on multiple pages. The HP All-in-Oneprints dotted lines on some pages to indicate where to trim the pages before taping themtogether. To print a poster 1. Make sure you have paper loaded in the input tray. 2. On the File menu in your soft...
Page 49 - Print a Web page
7. In the Poster Printing drop-down list, click either 2x2 (4 sheets) ; 3x3 (9 sheets) ; 4x4 (16 sheets) ; or 5x5 (25 sheets) . This selection tells the HP All-in-One to enlarge your document so that it fits on 4, 9,16, or 25 pages.If your original document is multiple pages, each of those pages wil...
Page 50 - Resume a print job; To resume a print job from the control panel
To stop a print job from the computer ▲ You can cancel most print jobs from the print queue. For more information about howto do this, see the Windows Help. Related topics Control panel buttons Resume a print job If an error occurs while printing, you may need to resume the job from the HP All-in-On...
Page 51 - Make a copy; Us
8 Use the copy features The HP All-in-One allows you to produce high-quality color and black-and-white copieson a variety of paper types. You can enlarge or reduce the size of an original to fit aspecific paper size, adjust the copy quality, and make high-quality copies of photos,including borderles...
Page 52 - Change copy speed; Clean the glass; se th
Refer to the following table to determine which paper type setting to choose based on thepaper loaded in the input tray. Paper type Control panel setting Copier paper or letterhead Plain HP Bright White Paper Plain HP Premium Plus Photo Paper, Glossy Photo HP Premium Plus Photo Paper, Matte Photo HP...
Page 53 - Make a 10 x 15 cm (4 x 6 inch) borderless copy of a photo
Set the copy paper type Copy a two-page black-and-white document You can use the HP All-in-One to copy a single- or multiple-page document in color orblack and white. In this example, the HP All-in-One is used to copy a two-page black-and-white original. To copy a two-page document from the control ...
Page 54 - Stop copying; To stop copying; Press; Cancel; on the control panel.
Related topics Control panel buttons Stop copying To stop copying ▲ Press Cancel on the control panel. Related topics Control panel buttons Chapter 8 52 Use the copy features U se th e co py f eatu res
Page 55 - OCR; Scan an original; HP Digital Imaging Monitor; Scan
9 Use the scan features Scanning is the process of converting text and pictures into an electronic format for yourcomputer. You can scan almost anything (photos, magazine articles and text documents)on the HP All-in-One.You can use the scanning features of the HP All-in-One to do the following: • Sc...
Page 56 - Edit a scanned preview image; Edit a scanned image
you want it, you can open it in another application, send it through e-mail, save it to a file,or print it. To scan to a computer 1. Place your original with the side you want to copy or scan face down on the left frontcorner of the glass. TIP: For quality copies, ensure that the scanner glass is cl...
Page 57 - If you are using the HP Photosmart Software, the Optical Character; Stop scanning
Edit a scanned document You can edit a scanned document using your Optical Character Recognition (OCR)software. Scanning text using OCR software enables you to bring the content of magazinearticles, books, and other printed matter into your favorite word processor and many otherapplications as edita...
Page 59 - Clean the exterior; To clean the glass; Do not use abrasives, acetone, benzene, or carbon tetrachloride on; Maintain the H
10 Maintain the HP All-in-One The HP All-in-One requires little maintenance. Sometimes you might want to clean theglass and lid backing to remove surface dust and ensure that your copies and scansremain clear. You will also need to replace, align, or clean your print cartridges from timeto time. Thi...
Page 60 - Clean the lid backing; To clean the lid backing; Do not use paper-based wipes, as these might scratch the backing.; Print a self-test report; To print a self-test report; Load letter or A4 unused plain white paper into the input tray.; button and then press the; Start Copy Color; Maintain
Clean the lid backing Minor debris can accumulate on the white document backing located underneath the lidof the HP All-in-One. To clean the lid backing 1. Turn off the HP All-in-One, unplug the power cord, and raise the lid. 2. Clean the white document backing with a soft cloth or sponge slightly m...
Page 61 - Some models of the HP All-in-One do not support photo print
3. Make sure the test patterns show a complete grid and the thick color lines arecomplete.• If more than a few lines in a pattern are broken, this might indicate a problem withthe nozzles. You might need to clean the print cartridges. • If the black line is missing, faded, streaked, or shows lines, ...
Page 62 - Handle the print cartridges; temporary printing problems, or even permanent damage.; Check the estimated ink levels
Handle the print cartridges Before you replace or clean a print cartridge, you should know the part names and howto handle the print cartridges. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Hold the print cartridges by their...
Page 63 - Replace the print cartridges
NOTE: Ink from the cartridges is used in the printing process in a number of different ways, including in the initialization process, which prepares the device and cartridgesfor printing, and in printhead servicing, which keeps print nozzles clear and ink flowingsmoothly. In addition, some residual ...
Page 64 - To replace the print cartridges; If the HP All-in-One is off when you open the print cartridge door to
To replace the print cartridges 1. Make sure the HP All-in-One is on. CAUTION: If the HP All-in-One is off when you open the print cartridge door to access the print cartridges, the HP All-in-One will not release the cartridges forchanging. You might damage the HP All-in-One if the print cartridges ...
Page 65 - then click; Buy; or; Online Shopping; Pull the print cartridge toward you out of its slot.
3. Wait until the print carriage is idle and silent, and then lightly press down on a printcartridge to release it.If you are replacing the tri-color print cartridge, remove the print cartridge from theslot on the left.If you are replacing the black or photo print cartridge, remove the print cartrid...
Page 66 - Do not touch the copper-colored contacts or ink nozzles. Touching
6. Remove the new print cartridge from its packaging, being careful to touch only theblack plastic. Gently remove the pastic tape using the pink pull tab. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape CAUTION: Do not touch th...
Page 68 - Ink-backup mode output; Installed print cartridge; click; Use a photo print cartridge
For more information about ink-backup mode, see the following topics: • Ink-backup mode output • Exit ink-backup mode Ink-backup mode output Printing in ink-backup mode slows the HP All-in-One and affects the quality of printouts. Installed print cartridge Result Black print cartridge Colors print a...
Page 69 - Store the print cartridges; Print cartridge storage and handling; Install the cartridge on or before the; Install by; date, which is printed on the cartridge; Print cartridge protector
NOTE: Your printer might be packaged with only a tri-color print cartridge. For better results, install a black print cartridge in addition to the tri-color print cartridge. You canprint without a black print cartridge but doing so can cause the printer to print moreslowly and printed colors to diff...
Page 70 - Align the print cartridges
One came with a print cartridge protector, you can use an airtight plastic container toprotect your print cartridge.The print cartridge protector is designed to keep a print cartridge secure and prevent itfrom drying out when it is not being used. Whenever you remove a print cartridge fromthe HP All...
Page 72 - Clean the print cartridges; Clean the print cartridge contacts
5. Load the print cartridge alignment sheet print side down on the left front corner of theglass. 6. Press the Scan button. The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridgealignment sheet. Related topics Control panel buttons Clean the print cartridges Use this f...
Page 73 - not; use platen cleaners or alcohol to clean the print cartridge; To clean the print cartridge contacts; Inspect the print cartridge contacts for ink and debris buildup.
Make sure you have the following materials available: • Dry foam rubber swabs, lint-free cloth, or any soft material that will not come apart orleave fibers. TIP: Coffee filters are lint-free and work well for cleaning print cartridges. • Distilled, filtered, or bottled water (tap water might contai...
Page 74 - Repeat if necessary for the other print cartridge.; Clean the area around the ink nozzles; Make sure you have the following materials available:; To clean the area around the ink nozzles
9. Repeat if necessary for the other print cartridge. 10. Gently close the print cartridge door and plug the power cord into the back of theHP All-in-One. Related topics • Clean the area around the ink nozzles • Replace the print cartridges Clean the area around the ink nozzles If the HP All-in-One ...
Page 76 - Remove ink from your skin and clothing; Surface; set the ink into the fabric.
Remove ink from your skin and clothing Follow these instructions to remove ink from your skin and clothing: Surface Remedy Skin Wash the area with an abrasive soap. White fabric Wash the fabric in cold water and use chlorine bleach. Color fabric Wash the fabric in cold water and use sudsy ammonia. C...
Page 77 - 1 Shop for printing supplies; Order paper or other media; Shop
11 Shop for printing supplies You can order HP products, such as recommended types of paper and print cartridges,online from the HP Web site.This section contains the following topics: • Order paper or other media • Order print cartridges • Order other supplies Order paper or other media To order HP...
Page 78 - Click; Print Cartridge Ordering Information; The print cartridge reorder numbers appear.; Order Online; Order other supplies; Number for ordering; support; Contact HP; for; Shop f
3. Click Print Cartridge Ordering Information . The print cartridge reorder numbers appear. 4. Click Order Online . HP sends detailed printer information, including model number, serial number, andink supply levels, to an authorized online reseller. The supplies you need arepreselected; you can chan...
Page 79 - 2 Troubleshooting; Troubleshooting tips; This section contains the following topics:; Communication problems over a USB connection; Look at the; On; Trou
12 Troubleshooting This section contains the following topics: • Troubleshooting tips • Hardware setup troubleshooting • Software installation troubleshooting • Print cartridge troubleshooting • Print quality troubleshooting • Print troubleshooting • Copy troubleshooting • Scan troubleshooting • Err...
Page 80 - Information on paper; ing
• Check the connection from the HP All-in-One to your computer. Verify that the USBcable is securely plugged into the USB port on the back of the HP All-in-One. Makesure the other end of the USB cable is plugged into a USB port on your computer.After the cable is connected properly, turn the HP All-...
Page 81 - Clear paper jams; Gently pull the paper out of the rollers.; View the Readme file
• Do not use paper that is heavily textured. It can cause graphics or text to printimproperly. • Do not combine different paper types and paper sizes in the input tray; the entire stackof paper in the input tray must be the same size and type. • Store printed photos under glass or in a storage book ...
Page 82 - Troubleshooting common setup issues
connected the HP All-in-One to your computer before the software installation screenprompts you to do so, you must follow these steps: Troubleshooting common setup issues 1. Disconnect the USB cable from the computer. 2. Uninstall the software (if you have already installed it). 3. Restart your comp...
Page 84 - button to turn on the
For more information on installing the software and connecting the USB cable, seethe Setup Guide that came with the HP All-in-One. The HP All-in-One does not print Cause: The HP All-in-One and computer are not communicating with each other. Solution: • Look at the On light located on the front of th...
Page 85 - The installation failed to run automatically.; To start the installation from a Windows computer; From the Windows; Start; In the; Run; Your system does not meet the minimum requirements to install the
• If you are connecting the HP All-in-One through a USB hub, make sure the hubis turned on. If the hub is on, try connecting directly to your computer. • Check other printers or scanners. You might need to disconnect older productsfrom your computer. • Try connecting the USB cable to another USB por...
Page 86 - Uninstall and reinstall the software; I received a message that an unknown error has occurred
Solution: Click Details to see what the specific problem is, and then correct the problem before attempting to install the software. A red X appears on the USB connect prompt Cause: Normally, a green check appears indicating that the plug and play is successful. A red X indicates that the plug and p...
Page 87 - Some of the buttons are missing in the HP Solution Center; The registration screen does not appear
Solution: Try to continue with the installation. If that does not work, stop and then restart the installation, and follow the directions on the screen. If an error occurs, youmight need to uninstall and then reinstall the software. Do not simply delete the HP All-in-One application files from your ...
Page 96 - Information on print cartridges
8. Close the print cartridge door. 9. If the print cartridge alignment sheet prints, load it on the left front corner of the glasswith the top of the page to the left. 10. Press the Scan button. The HP All-in-One aligns the print cartridges. Recycle or discard the print cartridgealignment sheet. Inf...
Page 97 - been used for a long time.; Replace refilled or empty cartridges.
• Do not open the print cartridge door unless necessary. This exposes the printcartridges to air, which reduces the life of the print cartridges. NOTE: If you leave the print cartridge door open for a long period of time, the HP All-in-One will recap the print cartridges to protect them from exposur...
Page 98 - Ink is bleeding or smearing; The print cartridges need to be cleaned.; Ink is not filling the text or graphics completely; The print cartridges need to be cleaned or might be out of ink.
• Printouts or copies have vertical streaks • Paper is not picked up from the input tray • Printouts or copies are slanted or skewed Ink is bleeding or smearing Cause: The paper type is not suitable for the HP All-in-One. Solution: Use HP Premium Papers or any other paper type that is appropriate fo...
Page 99 - The print quality or copy setting on the HP All-in-One is set too low.; The text edges are jagged; The font is a custom size.; Best
Solution: Change the paper type setting to match the type of paper loaded in the input tray.For more information, see: • Set the paper type for printing • Set the copy paper type Cause: The print quality or copy setting on the HP All-in-One is set too low. Solution: Check the quality setting. Use a ...
Page 101 - Printouts or copies are slanted or skewed; Envelopes print incorrectly
to the Check Paper and Check Print Cartridge lights on the control panel of the HP All-in-One.For more information, see: Load full-size paper Printouts or copies are slanted or skewed Cause: The paper is not feeding properly or is loaded incorrectly. Solution: Make sure the paper is loaded correctly...
Page 102 - The wrong type of envelope is loaded.; Borderless printing produces unexpected results; Use of inappropriate media.
Cause: The wrong type of envelope is loaded. Solution: Do not use shiny or embossed envelopes or envelopes that have clasps or windows. Borderless printing produces unexpected results Cause: Printing a borderless image from a non-HP software application produces unexpected results. Solution: Try pri...
Page 103 - Status; light located on the front of the HP All-in-One. If it is not
Solution: Load paper in the input tray. For more information, see: Load full-size paper Cause: The print carriage has stalled. Solution: Turn the HP All-in-One off, remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP All-in-One on again. Ca...
Page 105 - default printer
the HP All-in-One and plugged into a power outlet. Press the On button to turn on the HP All-in-One. Cause: The HP All-in-One is busy with another task. Solution: If the HP All-in-One is performing another task such as copying or scanning, your print job will be delayed until the HP All-in-One compl...
Page 106 - The pages in my document came out in the wrong order; Print the document in reverse order. When the document finishes; The margins are not printing as expected; The margins are not set correctly in your software application.
Solution: Clear the paper jam. For more information, see: Clear paper jams Cause: The print carriage has stalled. Solution: Turn the HP All-in-One off, remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP All-in-One on again. Cause: The HP A...
Page 107 - To check your margin settings; Preview your print job before sending it to the HP All-in-One.
Make sure the margin settings for the document do not exceed the printable area ofthe HP All-in-One. To check your margin settings 1. Preview your print job before sending it to the HP All-in-One. 2. Check the margins.The HP All-in-One uses the margins you have set in your software application,as lo...
Page 110 - Ink is spraying the inside of the HP All-in-One when I print a photo; Copy troubleshooting; Nothing happens when I try to copy
For more information, see: Replace the print cartridges Ink is spraying the inside of the HP All-in-One when I print a photo Cause: The borderless print settings require photo paper to be loaded in the input tray. You are using the wrong paper type. Solution: Make sure you load photo paper in the in...
Page 111 - Check the; Parts of the original do not appear or are cut off; The original is placed incorrectly on the glass.; The printout appears enlarged on the page; The copied image does not cover the whole page.
Solution: Check the On light. If it is blinking, the HP All-in-One is busy. Cause: The HP All-in-One does not recognize the paper type. Solution: Do not use the HP All-in-One to copy onto envelopes or other papers the HP All-in-One does not support. Cause: The HP All-in-One has a paper jam. Solution...
Page 112 - The printout is blank; A borderless copy has white space around the edges; You are trying to make a borderless copy of a very small original.
The printout is blank Cause: The original is placed incorrectly on the glass. Solution: Place your original print side down on the left front corner of the glass. Cause: The print cartridges need to be cleaned or might be out of ink. Solution: Check the estimated ink levels remaining in the print ca...
Page 113 - Scan halts
Scan troubleshooting Use this section to solve these scan problems: • Scan halts • Scan fails • Scan fails because of insufficient computer memory • Scanned image is blank • Scanned image is incorrectly cropped • Scanned image has incorrect page layout • Text format is incorrect • Scanned image show...
Page 114 - Scan fails because of insufficient computer memory; Too many applications are running on your computer.; Scanned image is blank; Scanned image is incorrectly cropped; The software is set to automatically crop scanned pictures.; Scanned image has incorrect page layout; Turn off autocropping in the software to retain the page layout.; Text format is incorrect; The scan document settings are incorrect.
Scan fails because of insufficient computer memory Cause: Too many applications are running on your computer. Solution: Close all applications that are not in use. This includes applications that run in the background, such as screen savers and virus checkers. If you turn off yourvirus checker, reme...
Page 116 - Flashing lights; On light
This section contains the following topics: • Flashing lights • Device messages • File messages • General user messages • Paper messages • Power and connection messages • Print cartridge messages Flashing lights The lights on the HP All-in-One flash in special sequences to inform you about variouser...
Page 118 - Device messages; The following is a list of device-related error messages:; Firmware revision mismatch; The revision number of the HP All-in-One firmware does not match the; for information on calling for technical support.
On light CheckPaperlight CheckPrintCartridgelight PaperTypelights Description Solution On Blinking Blinking Bothblinking The control paneloverlay is notattached or is notattached properly. 1. Turn the HP All-in-One off. 2. Attach the controlpanel overlayusing theinstructions in theSetup Guide. 3. Tu...
Page 119 - Mechanism error; Memory is full; File messages; Error reading or writing the file
Mechanism error Cause: The HP All-in-One has a paper jam. Solution: Clear the paper jam. For more information, see: Clear paper jams Cause: The print carriage is blocked. Solution: Turn the HP All-in-One off, remove any objects that are blocking the print carriage (including any packing materials), ...
Page 120 - General user messages; The following is a list of messages related to common user errors:
• Invalid file name • Supported file types for the HP All-in-One Error reading or writing the file Cause: The HP All-in-One software could not open or save the file. Solution: Check to see if you have the right folder and file name. File not found Cause: There is not enough available memory on your ...
Page 121 - Disconnected; No scan options; Paper messages; Cannot load paper from input tray
Solution: Close all applications that are not in use. This includes applications that run in the background, such as screen savers and virus checkers. If you turn off yourvirus checker, remember to turn it back on after you finish your scan.If this problem occurs frequently, or if you encounter memo...
Page 122 - Ink is drying; There is not enough paper in the input tray.; Paper jam, misfeed or blocked carriage
• Paper jam, misfeed or blocked carriage • Paper mismatch • Wrong paper width Cannot load paper from input tray Cause: There is not enough paper in the input tray. Solution: If the HP All-in-One is out of paper or there are only a few sheets remaining, load more paper in the input tray. If there is ...
Page 123 - The print carriage is blocked.; Paper mismatch; Power and connection messages
Cause: The print carriage is blocked. Solution: Turn the HP All-in-One off, remove any objects that are blocking the print carriage (including any packing materials), and then turn the HP All-in-One on again. Paper mismatch Cause: The print setting for the print job does not match the paper type or ...
Page 124 - Communication test failed
Solution: If the HP All-in-One is not properly connected to the computer, communication errors can occur. Make sure the USB cable is securely connected tothe HP All-in-One and the computer, as shown below. For more information, see: Communication problems over a USB connection Communication test fai...
Page 125 - Improper shutdown
For more information, see: Communication problems over a USB connection Improper shutdown Cause: The last time the HP All-in-One was used, it was not turned off properly. If the HP All-in-One is turned off by turning off the switch on a power strip or by usinga wall switch, the device can be damaged...
Page 126 - Print cartridge messages; Low on ink
Print cartridge messages The following is a list of print cartridge error messages: • Low on ink • Need alignment or alignment failed • Print cartridge is missing, incorrectly installed, or not intended for your device • Printing in ink-backup mode • Print cartridge is faulty or not installed proper...
Page 127 - inserted and locked in place.
covering the ink nozzles, carefully remove the tape from the print cartridges. Do nottouch the ink nozzles or the copper-colored contacts. 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Remove and then reinsert the print cartr...
Page 129 - Printing in ink-backup mode
Cause: One or both of the print cartridges are not installed or are installed incorrectly. Solution: Remove and then reinsert the print cartridges. Verify that they are fully inserted and locked in place.If the problem persists, clean the copper-colored contacts of the print cartridges.For more info...
Page 130 - To resolve the problem; Open the print cartridge door.
Solution: To resolve the problem 1. Open the print cartridge door. 2. Do one of the following:• If an error message is displayed on screen, remove the print cartridge that isnamed in the error message. Go to step 3. • If an error message is not displayed, remove and reinstall each print cartridgeand...
Page 131 - 3 HP warranty and support; Warranty; If you have a problem, follow these steps:; Before you call HP customer support; If you need to contact HP support, do the following before you call:
13 HP warranty and support Hewlett-Packard provides Internet and phone support for the HP All-in-One.This section contains the following topics: • Warranty • Support process • Before you call HP customer support • HP support by phone • Additional warranty options • Call HP Korea customer support • P...
Page 132 - HP support by phone; Phone support period; HP w
3. To find support and warranty information, go to the HP Web site at www.hp.com/support . If prompted, choose your country/region, and then click Contact HP for information on calling for technical support.Check the HP Web site for updated information or troubleshooting tips for the HP All-in-One. ...
Page 133 - Call HP Korea customer support; To remove print cartridges before shipment; HP wa
Additional warranty options Extended service plans are available for the HP All-in-One at additional costs. Go to www.hp.com/ support , select your country/region and language, then explore the services and warranty area for information about the extended service plans. Call HP Korea customer suppor...
Page 135 - Specifications; System requirements; Tec
14 Technical information The technical specifications and international regulatory information for the HP All-in-One areprovided in this section.For additional specifications, see the printed Basics Guide.This section contains the following topics: • Specifications • Environmental product stewardshi...
Page 136 - Scan specifications; Print resolution; Acoustic information; Environmental product stewardship program; Paper use; Tech
• Copy speeds vary according to the complexity of the document and model • Maximum copy enlargement ranging from 200-400% (depends on model) • Maximum copy reduction ranging from 25-50% (depends on model) Scan specifications • Image editor included • Integrated OCR software automatically converts sc...
Page 139 - Regulatory notices; FCC statement; Notice to users in Australia; Notice to users in Korea
Regulatory notices The HP All-in-One meets product requirements from regulatory agencies in your country/region.This section contains the following topics: • FCC statement • Notice to users in Australia • Notice to users in Korea • VCCI (Class B) compliance statement for users in Japan • Notice to u...