Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only ona hard, flat surface. Do not allow another hard surface, such as an adjoining o...
Page 5 - Table of contents
Table of contents 1 Starting right ................................................................................................................................................... 1 HP Quick Start (select models only) ..................................................................................
Page 11 - Starting right; Best practices
1 Starting right This computer is a powerful tool designed to enhance your work and entertainment. Read thischapter to learn about best practices after you set up your computer, fun things to do with yourcomputer, and where to find additional HP resources. HP Quick Start (select models only) HP Quic...
Page 12 - Fun things to do
Fun things to do ● You know that you can watch a YouTube video on the computer. But did you know that you canalso connect your computer to a TV or gaming console? For more information, see Connecting an HDMI device on page 23 . ● You know that you can listen to music on the computer. But did you kno...
Page 14 - Getting to know your computer; Finding your hardware and software information; Locating hardware; Locating software
2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type c , and then select Control Panel . 2. Select System and Security , and then in the System area, click Device Manag...
Page 16 - Left side
Left side Component Description (1) Power connector Connects an AC adapter. (2) AC adapter light ● White: The AC adapter is connected and the battery ischarged. ● Amber: The AC adapter is connected and the batteryis charging. ● Off: The computer is using battery power. (3) Security cable slot Attach...
Page 18 - Top; TouchPad
Top TouchPad Component Description (1) TouchPad zone Moves the on-screen pointer and selects or activates itemson the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 31 . (2) Left TouchPad button Functions like the left button on an externa...
Page 19 - Lights
Lights Component Description (1) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state, a power-saving state. The computer shuts off power to thedisplay and other unneeded components. ● Off: The computer is off or in Hibernation. Hibernationis a power-saving state that...
Page 20 - Buttons and speakers
Buttons and speakers Component Description (1) Power button ● When the computer is off, press the button to turn onthe computer. ● When the computer is on, press the button briefly toinitiate Sleep. ● When the computer is in the Sleep state, press thebutton briefly to exit Sleep. ● When the computer...
Page 21 - Keys
Keys Component Description (1) esc key Reveals system information when pressed in combinationwith the fn key. (2) fn key Executes frequently used system functions when pressedin combination with the esc key. (3) Windows key Returns you to the Start screen from an open app or theWindows desktop. NOTE...
Page 22 - Bottom
Bottom Component Description (1) Battery lock latch Unlocks the battery. (2) Battery bay Holds the battery. (3) Battery release latch Releases the battery. 12 Chapter 2 Getting to know your computer
Page 25 - Connecting to a network; Using the wireless controls; Using the wireless button
3 Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globeand access information from millions of websites using your computer and a wired or wirelessnetwork connection. This chapter will help you get connected to that world. Connecting t...
Page 26 - Using a WLAN; Using an Internet service provider
To use operating system controls: 1. From the Start screen, type n , and then select Settings . 2. Type network and sharing in the search box, and then select Network and Sharing Center . For more information, from the Start screen, type h , and then select Help and Support . Using a WLAN With a WLA...
Page 27 - Connecting to a WLAN
As your network grows, additional wireless and wired computers can be connected to the network toaccess the Internet. For help in setting up your WLAN, see the information provided by your router manufacturer or yourISP. Configuring a wireless router For help in setting up a WLAN, see the informatio...
Page 28 - Using Bluetooth wireless devices (select models only); Connecting to a wired local area network (LAN)
4. Click Connect . If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Type thecode, and then click OK to complete the connection. NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point. NOTE: If you do not see the WLAN you want to c...
Page 30 - Enjoying entertainment features; Multimedia features
4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage yourmusic, and download and watch movies. Or, to make your computer an even more powerfulentertainment center, connect external devices like a monitor, projector, or TV, or sp...
Page 31 - Using audio
Component Description (5) USB 2.0 port Connects an optional USB device. NOTE: For details about different types of USB ports, see Using a USB device on page 49 . (6) Audio-out (headphone) jack/Audio-in(microphone) jack Connects optional powered stereo speakers,headphones, earbuds, a headset, or a te...
Page 32 - Connecting speakers; Connecting headphones; Connecting a microphone
Connecting speakers You can attach wired speakers to your computer by connecting them to a USB port or to the audio-out (headphone) jack on your computer or on a docking station. To connect wireless speakers to your computer, follow the device manufacturer's instructions. To connect high-definition ...
Page 33 - Using video; Connecting a VGA monitor or projector; Connecting an HDMI device
Using video Connecting a VGA monitor or projector Your computer is a powerful video device that enables you to watch streaming video from yourfavorite websites and download video and movies to watch on your computer when you are notconnected to a network. To enhance your viewing enjoyment, use one o...
Page 34 - Configuring HDMI audio settings
To see the computer screen image on a high-definition TV or monitor, connect the high-definitiondevice according to the following instructions. 1. Connect one end of the HDMI cable to the HDMI port on the computer. 2. Connect the other end of the cable to the high-definition TV or monitor. 3. Press ...
Page 36 - Navigating the screen; Using the TouchPad
5 Navigating the screen You can navigate the computer screen in several ways: ● Touch gestures ● Keyboard and mouse Touch gestures can be used on your computer TouchPad or on a touch screen (select models only). NOTE: An external USB mouse (purchased separately) can be connected to one of the USB po...
Page 38 - Tapping
Tapping To make an on-screen selection, use the tap function on the TouchPad. ● Point to an item on the screen, and then tap one finger on the TouchPad zone to make aselection. Double-tap an item to open it. 28 Chapter 5 Navigating the screen
Page 39 - Scrolling
Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, orright. Pinching/zooming Pinching and zooming allow you to zoom in or out on images or text. ● Zoom in by placing two fingers...
Page 47 - Using the keyboard and mouse; Using the keys; Using the action keys
2. Tap All apps to view available apps. Using the keyboard and mouse The keyboard and mouse allow you to type, select items, scroll and to perform the same functions asyou do using touch gestures. The keyboard also allows you to use action keys and hot keys toperform specific functions. TIP: The Win...
Page 48 - Using Microsoft Windows 8 shortcut keys
Icon Key Description f1 Opens Help and Support, which provides tutorials, information about the Windowsoperating system and your computer, answers to questions, and updates to yourcomputer. Help and Support also provides automated troubleshooting tools and access tosupport. f2 Decreases the screen b...
Page 49 - Using the hot keys; Using the integrated numeric keypad
Shortcutkey Key Description + c Reveals the charms. + d Opens the Windows desktop. + o Turns Autorotate on or off. + q Opens the All Apps screen. + tab Switches between open apps. NOTE: Continue to press this key combination until the app you want is revealed. alt + f4 Closes an active app. For addi...
Page 50 - Managing power; Initiating Sleep and Hibernation; Intel Rapid Start Technology (select models only)
6 Managing power Your computer can operate on either battery power or external power. When the computer is runningon battery power only and an AC power source is not available to charge the battery, it is important tomonitor and conserve the battery charge. Your computer supports an optimal power pl...
Page 51 - Setting password protection on wakeup
Manually initiating and exiting Sleep You can initiate Sleep in any of the following ways: ● Close the display. ● From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the charms. Click Settings , click the Power icon, and then click Sleep . To exit Sleep: ● B...
Page 52 - Using the power meter and power settings; Running on battery power; Removing a user-replaceable battery
Using the power meter and power settings The power meter is located on the Windows desktop. The power meter allows you to quickly accesspower settings and view the remaining battery charge. ● To reveal the percentage of remaining battery charge and the current power plan, on theWindows desktop, poin...
Page 53 - Finding battery information; Conserving battery power; Identifying low battery levels; Resolving a low battery level; Resolving a low battery level when external power is available
Finding battery information To monitor the status of your battery, or if the battery is no longer holding a charge, run Battery Checkin HP Support Assistant. To access battery information, from the Start screen, type support , select the HP Support Assistant app, and then select Battery and performa...
Page 54 - Resolving a low battery level when no power source is available; Storing a user-replaceable battery; Replacing a user-replaceable battery; Running on external AC power
Resolving a low battery level when no power source is available Save your work and shut down the computer. Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation, follow these steps: 1. Replace the discharged user-replacea...
Page 55 - Troubleshooting power problems
● When writing information to a disc (select models only) ● When running Disk Defragmenter on computers with internal hard drives ● When performing a backup or recovery When you connect the computer to external AC power: ● The battery begins to charge. ● The display brightness increases. ● The power...
Page 56 - Refreshing your software content with Intel Smart
To turn CoolSense off or on, follow these steps: ▲ From the Start screen, type cool , select Settings , and then select HP CoolSense . Refreshing your software content with Intel Smart Connect Technology (select models only) When the computer is in the Sleep state, Intel® Smart Connect Technology pe...
Page 57 - Using switchable graphics (select models only)
Switchable graphics/dual graphics (select models only) Select computers are equipped with either switchable graphics or dual graphics. ● Switchable graphics—Supported by both AMD™ and Intel. If your computer has AMD dynamicswitchable graphics, it supports only switchable graphics. ● Dual graphics—Su...
Page 59 - Managing and sharing information; Connecting a USB device
7 Managing and sharing information Drives are memory card devices that help you store, manage, share, and access information. Yourcomputer has an internal hard drive or a solid state drive that stores your computer's software,operating system, and also provides storage for all of your personal files...
Page 60 - Removing a USB device; Connecting a powered USB device
▲ Connect the USB cable for the device to the USB port. NOTE: The USB port on your computer may look slightly different from the illustration in this section. A sound indicates that the device has been detected. NOTE: The first time you connect a USB device, a message is revealed on the Windows desk...
Page 61 - Inserting and removing a memory card
Inserting and removing a memory card To insert a memory card: CAUTION: To reduce the risk of damage to the memory card connectors, use minimal force to insert a memory card. 1. Hold the card label-side up, with the connectors facing the computer. 2. Insert the card into the memory card reader, and t...
Page 62 - Using optical drives
Using optical drives An optical disc drive uses laser light to read or store large amounts of information. Some drives canonly read information, but others can also write (burn) information onto a blank disc. Use these tips for best performance of your optical drive: ● When the battery is the only s...
Page 65 - Sharing data and drives and accessing software
3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. 4. Close the disc tray and plac...
Page 67 - Maintaining your computer; Improving performance; Using HP 3D DriveGuard (select models only); Using Disk Defragmenter
8 Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition. Thischapter provides information about improving the performance of your computer by running toolssuch as Disk Defragmenter and Disk Cleanup. It also provides information about upda...
Page 68 - Using Disk Cleanup; Adding or replacing memory modules
To run Disk Defragmenter: 1. Connect the computer to AC power. 2. From the Start screen, type d , and then type disk in the search box. Select Settings , and then select Defragment and optimize your drives . 3. Follow the on-screen instructions. For additional information, access the Disk Defragment...
Page 71 - Cleaning procedures; Cleaning the sides or cover
● Dry microfiber cleaning cloth or a chamois (static-free cloth without oil) ● Static-free cloth wipes CAUTION: Avoid strong cleaning solvents that can permanently damage your computer. If you are not sure that a cleaning product is safe for your computer, check the product contents to make surethat...
Page 72 - Traveling with or shipping your computer
Traveling with or shipping your computer If you have to travel with or ship your computer, here are some tips to keep in mind to keep yourequipment safe. ● Prepare the computer for traveling or shipping: ◦ Back up your information to an external drive. ◦ Remove all discs and all external media cards...
Page 74 - Setting Windows passwords; Using Internet security software
Setting Windows passwords Password Function User password Protects access to a Windows user account. Administrator password Protects administrator-level access to computer contents. NOTE: This password cannot be used to access Setup Utility (BIOS) contents. Setting Setup Utility (BIOS) passwords Pas...
Page 75 - Using antivirus software; Using firewall software; Installing critical security updates
the security software trial offer or purchase the software of your choice in order to fully protect yourcomputer. Using antivirus software Computer viruses can disable programs, utilities, or the operating system, or cause them to functionabnormally. Antivirus software can detect most viruses, destr...
Page 76 - Securing your wireless network; Backing up your software applications and information; Using an optional security cable lock
If you have installed third-party software after you purchased your computer, regularly update thesoftware. Software companies provide software updates to their products to correct security problemsand improve functionality of the software. Securing your wireless network When you set up your wireles...
Page 77 - Updating the BIOS; Determining the BIOS version
10 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input andoutput devices on the system (such as disk drives, display, keyboard, mouse, and printer). SetupUtility (BIOS) includes settings for...
Page 78 - Downloading a BIOS update
Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using theAC adapter. Do not download or install a BIOS update while the computer is runni...
Page 79 - Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
To start HP PC Hardware Diagnostics UEFI: 1. Turn on or restart the computer, quickly press esc , and then press f2 . The BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in thefollowing order: a. Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) t...
Page 80 - Creating recovery media and backups
11 Backing up, restoring, and recovering Your computer includes tools provided by HP and Windows to help you safeguard your informationand retrieve it if you ever need to. These tools will help you return your computer to a proper workingstate or even back to the original factory state, all with sim...
Page 81 - Creating HP Recovery media
choose to reset the computer by reinstalling Windows or choose to recover using HP RecoveryManager. NOTE: File History is not enabled by default, so you must turn it on. For more information and steps for enabling Windows File History, see Help and Support. Fromthe Start screen, type h , and then se...
Page 82 - Restore and recovery
Restore and recovery There are several options for recovering your system. Choose the method that best matches yoursituation and level of expertise: ● If you need to restore your personal files and data, you can use Windows File History to restoreyour information from the backups you created. For mo...
Page 84 - Recovering using HP Recovery Manager; What you need to know; Using the HP Recovery partition (select models only)
3. Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen. 4. Scroll the right-side choices down to display Remove everything and reinstall Windows . 5. Under Remove everything and reinstall Windows , select Get started , and follow the...
Page 85 - Using HP Recovery media to recover; Changing the computer boot order
To start HP Recovery Manager from the HP Recovery partition: 1. Press f11 while the computer boots. – or – Press and hold f11 as you press the power button. 2. Choose your keyboard layout. 3. Select Troubleshoot from the boot options menu. 4. Select Recovery Manager , and follow the on-screen instru...
Page 86 - Removing the HP Recovery partition
Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drivespace. IMPORTANT: After you remove the HP Recovery partition, you can no longer use the Windows Refresh option, the Windows option to remove everything and reinstall Wi...
Page 87 - 2 Specifications
12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with thecomputer. The computer operates on DC power, which can be supplied by an AC or a DC power source. TheAC power source must be rated at 100–240 V, 50–60 Hz. Although the com...
Page 88 - 3 Electrostatic Discharge
13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors m...
Page 89 - Index
Index A AC adapter 6AC adapter, testing 45action keys decrease screen brightness 38 Help and Support 38identifying 11increase screen brightness 38next track or section 38play, pause, resume 38previous track or section 38radiance backlight keyboard 38 switch screen image 38volume down 38volume mute 3...