Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only ona hard, flat surface. Do not allow another hard surface, such as an adjoining o...
Page 5 - Table of contents
Table of contents 1 Welcome .......................................................................................................................................................... 1 Finding information ..................................................................................................
Page 13 - Welcome
1 Welcome After you set up and register the computer, it is important to take the following steps: ● Take a minute to browse the printed Windows 8 Basics guide to explore the new Windows® features. TIP: To quickly return to the computer Start screen from an open app or the Windows desktop, press the...
Page 14 - Finding information
Finding information The computer comes with several resources to help you perform various tasks. Resources For information about Setup Instructions poster ● How to set up the computer ● Help to identify computer components Windows 8 Basics guide Overview of using and navigating with Windows® 8. Help...
Page 16 - Getting to know your computer; Top; TouchPad
2 Getting to know your computer Top TouchPad NOTE: Your computer may look slightly different from the illustration in this section. Component Description (1) Pointing stick (select models only) Moves the pointer and selects or activates items on thescreen. (2) Left pointing stick button (select mode...
Page 18 - Lights
Lights NOTE: Your computer may look slightly different from the illustration in this section. Component Description (1) TouchPad light ● Amber: The TouchPad is off. ● Off: The TouchPad is on. (2) Caps lock light ● On: Caps lock is on. (3) Power light ● On: The computer is on. ● Blinking: The compute...
Page 19 - Buttons and fingerprint reader (select models only)
Buttons and fingerprint reader (select models only) NOTE: Your computer may look slightly different from the illustration in this section. Component Description (1) TouchPad on/off button Turns the TouchPad on and off. (2) Power button ● When the computer is off, press the button to turn onthe compu...
Page 20 - Keys
Keys NOTE: Your computer may look slightly different from the illustration in this section. Component Description (1) esc key Displays system information when pressed in combinationwith the fn key. (2) Function keys Execute frequently used system functions when pressed incombination with the fn key....
Page 22 - Right
Right NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) Audio-out (headphone) jack Connects optional powered stereo speakers, headphones,earbuds, a headset, or a television audio cable. WARNING! To reduce the risk of personal injury, adjust the volume...
Page 26 - Rear
Rear NOTE: Your computer may look slightly different from the illustration in this section. Component Description (1) RJ-11 (modem) jack Connects a modem cable. (2) External monitor port Connects an external VGA monitor or projector. (3) RJ-45 (network) jack Connects a network cable. 14 Chapter 2 Ge...
Page 30 - Bottom
Bottom NOTE: Your computer may look slightly different from the illustration in this section. Component Description (1) Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It isnormal for the intern...
Page 32 - Connecting to a network; Connecting to a wireless network; Using the wireless controls; Using the wireless button
3 Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globeand access information from millions of websites using your computer and a wired or wirelessnetwork connection. This chapter will help you get connected to that world. Connecting t...
Page 33 - Using operating system controls; Using a WLAN; Using an Internet service provider
The wireless light indicates the overall power state of your wireless devices, not the status ofindividual devices. If the wireless light is white, at least one wireless device is on. If the wireless lightis off, all wireless devices are off. NOTE: On some models, the wireless light is amber when al...
Page 35 - Connecting to a WLAN; Using HP Mobile Broadband (select models only)
Wireless encryption uses security settings to encrypt and decrypt data that is transmitted overthe network. For more information, from the Start screen, type h , and then select Help and Support . Connecting to a WLAN To connect to the WLAN, follow these steps: 1. Be sure that the WLAN device is on....
Page 36 - Inserting and removing a SIM
You may need the HP Mobile Broadband Module serial number to activate mobile broadband service.The serial number is printed on a label inside the battery bay of your computer. Some mobile network operators require the use of a SIM. A SIM contains basic information aboutyou, such as a personal identi...
Page 38 - Using Bluetooth wireless devices
Using GPS (select models only) Your computer may be equipped with a Global Positioning System (GPS) device. GPS satellitesdeliver location, speed, and direction information to GPS-equipped systems. For more information, see the HP GPS and Location software Help. Using Bluetooth wireless devices A Bl...
Page 39 - Connecting to a wired network; Using a modem; Connecting a modem cable
Connecting to a wired network There are 2 kinds of wired connections: local area network (LAN) and modem connection. A LANconnection uses a network cable and is much faster than a modem connection, which uses atelephone cable. Both cables are sold separately. WARNING! To reduce the risk of electric ...
Page 40 - Connecting a country- or region-specific modem cable adapter
2. Plug the modem cable into the RJ-11 telephone wall jack (2) . NOTE: If the modem cable contains noise suppression circuitry (3) , which prevents interference from TV and radio reception, orient the circuitry end of the cable toward thecomputer. Connecting a country- or region-specific modem cable...
Page 42 - Using pointing devices; Setting pointing device preferences; Using the pointing stick
Using pointing devices NOTE: In addition to the pointing devices included with your computer, you can use an external USB mouse (purchased separately) by connecting it to one of the USB ports on the computer. Setting pointing device preferences Use Mouse Properties in Windows to customize settings f...
Page 49 - Using the keyboard; Using Microsoft Windows 8 shortcut keys; Identifying the hot keys
Using the keyboard The keyboard and mouse allow you to type items, scroll and to perform the same functions as usingtouch gestures. The keyboard also allows you to use action keys and hot keys to perform specificfunctions. TIP: The Windows logo key on the keyboard allows you to quickly return to the...
Page 51 - Using keypads; Using the embedded numeric keypad
Using keypads The computer includes an embedded numeric keypad. The computer also supports an optionalexternal numeric keypad, or an optional external keyboard that includes a numeric keypad. Using the embedded numeric keypad Component Description (1) fn key Turns the embedded numeric keypad on and ...
Page 52 - Using an optional external numeric keypad
Turning the embedded numeric keypad on and off Press fn + num lk to turn on the embedded numeric keypad. Press fn + num lk again to turn off the keypad. NOTE: The embedded numeric keypad is turned off while an external keyboard or numeric keypad is connected to the computer. Switching key functions ...
Page 53 - Multimedia; Using the media activity controls; Audio; Connecting speakers; Connecting headphones
5 Multimedia Your computer may include the following: ● Integrated speaker(s) ● Integrated microphone(s) ● Integrated webcam ● Preinstalled multimedia software ● Multimedia buttons or keys Using the media activity controls Depending on your computer model, you may have the following media activity c...
Page 54 - Connecting a microphone; Checking audio functions on the computer
WARNING! To reduce the risk of personal injury, lower the volume setting before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices . Connecting a microphone To record audio, connect a microphone to the microphone jack...
Page 55 - Video; VGA
To confirm or change the audio settings on your computer: 1. From the Start screen, type c , and then select Control Panel from the list of apps. 2. Select Hardware and Sound > Sound . Webcam (select models only) Some computers include an integrated webcam. With the preinstalled software, you can...
Page 57 - Intel Wireless Display (select models only)
To connect a video or audio device to the DisplayPort: 1. Connect one end of the DisplayPort cable to the DisplayPort port on the computer. 2. Connect the other end of the cable to the video device. 3. Press fn + f4 to alternate the computer screen image between 4 display states: ● PC screen only: V...
Page 58 - Power management; Shutting down the computer
6 Power management NOTE: A computer may have a power button or a power switch. The term power button is used throughout this guide to see both types of power controls. Shutting down the computer CAUTION: Unsaved information is lost when the computer shuts down. The shutdown command closes all open p...
Page 59 - Setting power options; Using power-saving states; Intel Rapid Start Technology (select models only); Initiating and exiting Sleep
Setting power options Using power-saving states Sleep is enabled at the factory. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory. CAUTION: To reduce the risk of possible audio and video degradation, loss of audio or video playback functionality, or...
Page 60 - Using the power meter and power settings
Enabling and exiting user-initiated Hibernation You can enable user-initiated Hibernation and change other power settings and timeouts using PowerOptions in Windows Control Panel: 1. From the Start screen, type c , and then select Control Panel from the list of apps. 2. Click Hardware and Sound , an...
Page 61 - Using battery power; Finding additional battery information
Using battery power WARNING! To reduce potential safety issues, use only the battery provided with the computer, a replacement battery provided by HP, or a compatible battery purchased from HP. The computer runs on battery power whenever it is not plugged into external AC power. Computerbattery life...
Page 62 - Maximizing battery discharge time; Managing low battery levels
Maximizing battery discharge time Battery discharge time varies depending on features you use while on battery power. Maximumdischarge time gradually decreases as the battery storage capacity naturally degrades. Tips for maximizing battery discharge time: ● Lower the brightness on the display. ● Rem...
Page 64 - Using external AC power
Storing a user-replaceable battery (select models only) CAUTION: To reduce the risk of damage to a battery, do not expose it to high temperatures for extended periods of time. If a computer will be unused and unplugged from external power for more than 2 weeks, remove theuser-replaceable battery and...
Page 65 - Testing an AC adapter
When you connect the computer to external AC power, the following events occur: ● The battery begins to charge. ● If the computer is turned on, the power meter icon in the notification area, at the far right of thetaskbar, changes appearance. When you disconnect external AC power, the following even...
Page 66 - External cards and devices; Using Media Card Reader cards (select models only); Inserting a digital card
7 External cards and devices Using Media Card Reader cards (select models only) Optional digital cards provide secure data storage and convenient data sharing. These cards areoften used with digital media–equipped cameras and PDAs as well as with other computers. To determine the digital card format...
Page 67 - Removing a digital card; Configuring an ExpressCard
Removing a digital card CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to safely remove the digital card. 1. Save your information and close all programs associated with the digital card. 2. Click the remove hardware icon on the Windows desktop in ...
Page 68 - Inserting an ExpressCard
Inserting an ExpressCard CAUTION: To prevent damage to the computer and external media cards, do not insert a PC Card into an ExpressCard slot. CAUTION: To reduce the risk of damage to the connectors: Use minimal force when inserting an ExpressCard. Do not move or transport the computer when an Expr...
Page 69 - Removing an ExpressCard
Removing an ExpressCard CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to safely remove the ExpressCard. 1. Save your information and close all programs associated with the ExpressCard. 2. Click the remove hardware icon on the Windows desktop in th...
Page 70 - Using a USB device
Inserting a smart card 1. Hold the card label-side up, and gently slide the card into the smart card reader until the card isseated. 2. Follow the on-screen instructions for logging on to the computer using the smart card PIN. Removing a smart card ▲ Grasp the edge of the smart card, and then pull i...
Page 71 - Connecting a USB device; Removing a USB device
Connecting a USB device CAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the device. ▲ Connect the USB cable for the device to the USB port. NOTE: The following illustration may look slightly different than your computer. You will hear a sound when the device ha...
Page 72 - Using an eSATA device (select models only)
Connecting a 1394 device CAUTION: To reduce the risk of damage to a 1394 port connector, use minimal force to connect the device. ▲ To connect a 1394 device to the computer, connect the 1394 cable for the device to the 1394port. You will hear a sound when the device has been detected. Removing a 139...
Page 73 - Connecting an eSATA device; Removing an eSATA device
Connecting an eSATA device CAUTION: To reduce the risk of damage to an eSATA port connector, use minimal force to connect the device. ▲ To connect an eSATA device to the computer, connect the eSATA cable for the device to theeSATA port. You will hear a sound when the device has been detected. Removi...
Page 74 - Using optional external devices; Using optional external drives
Using optional external devices NOTE: For more information about required software and drivers, or to learn which computer port to use, see the manufacturer's instructions. To connect an external device to the computer: CAUTION: To reduce the risk of damage to the equipment when connecting a powered...
Page 75 - Using the docking connector (select models only)
Using the docking connector (select models only) The docking connector connects the computer to an optional docking device. An optional dockingdevice provides additional ports and connectors that can be used with the computer. NOTE: The following image may look slightly different than your computer ...
Page 76 - Drives; Handling drives
8 Drives Handling drives CAUTION: Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures towhich they apply. Observe these precautions: ● Before you move a computer that is co...
Page 77 - Using hard drives; Intel Smart Response Technology (select models only); Removing or replacing the service door; Removing the service door
Using hard drives CAUTION: To prevent information loss or an unresponsive system: Save your work and shut down the computer before adding or replacing a memory module or harddrive. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing thepower button. Th...
Page 79 - Replacing the service door; Replacing or upgrading the hard drive
Replacing the service door Replace the service door after accessing the memory module slot, hard drive, regulatory label, andother components. To replace the service door: 1. Tilt down the service door to align the front edge of the service door near the front edge of thecomputer (1) . 2. Insert the...
Page 80 - Removing the hard drive
Removing the hard drive To remove the hard drive for the EliteBook: NOTE: The smart card reader is located on top of the hard drive. Because of this, you must first move the smart card reader out of the way before you can access the hard drive. 1. Save your work and shut down the computer. 2. Discon...
Page 82 - Installing a hard drive
Installing a hard drive To install the hard drive for the EliteBook: 1. Insert the hard drive into the hard drive bay at an angle (1) , and then lay the hard drive flat in the hard drive bay (2) . 2. Pull the plastic tab (3) toward the center of the computer to engage the hard drive with the connect...
Page 83 - Replacing a drive in the upgrade bay; Replacing a hard drive
8. Connect AC power and external devices to the computer. 9. Turn on the computer. To install the hard drive for the ProBook: 1. Insert the hard drive into the hard drive bay at an angle (1) , and then lay the hard drive flat in the hard drive bay (2) . 2. Pull the plastic tab (3) toward the center ...
Page 85 - Replacing an optical drive
To install a hard drive in the upgrade bay: 1. Insert the hard drive (1) into the upgrade bay, and then tighten the upgrade bay screw (2) . 2. Replace the hard drive screws. 3. Replace the service door (see Replacing the service door on page 67 ). 4. Insert the battery (see Inserting or removing the...
Page 88 - Improving hard drive performance; Using Disk Defragmenter; Using Disk Cleanup
5. Turn the computer right-side up, and then reconnect AC power and external devices to thecomputer. 6. Turn on the computer. Improving hard drive performance Using Disk Defragmenter As you use the computer, files on the hard drive become fragmented. Disk Defragmenterconsolidates the fragmented file...
Page 89 - Using HP 3D DriveGuard (select models only); Identifying HP 3D DriveGuard status
Using HP 3D DriveGuard (select models only) HP 3D DriveGuard protects the hard drive by parking the drive and halting data requests under eitherof the following conditions: ● You drop the computer. ● You move the computer with the display closed while the computer is running on battery power. A shor...
Page 90 - Using HP 3D DriveGuard software; Using optical drives (select models only); Identifying the installed optical drive; Inserting an optical disc
Using HP 3D DriveGuard software The HP 3D DriveGuard software enables you to perform the following tasks: ● Enable and disable HP 3D DriveGuard. NOTE: Depending on your user privileges, you may be unable to enable or disable HP 3D DriveGuard. Privileges for non-administrator users can be changed by ...
Page 91 - Removing an optical disc
5. Gently press the disc (3) down onto the tray spindle until the disc snaps into place. 6. Close the disc tray. NOTE: After you insert a disc, a short pause is normal. If you have not selected a media player, an AutoPlay dialog box opens. It prompts you to select how you want to use the media conte...
Page 94 - Sharing optical drives
Sharing optical drives Although your computer may not have an integrated optical drive, you can access software and data,and install applications, by sharing an optical drive connected to another computer in your network.Sharing drives is a feature of the Windows operating system that allows a drive...
Page 95 - Security
9 Security Protecting the computer Standard security features provided by the Windows operating system and the non-WindowsComputer Setup utility (BIOS) can protect your personal settings and data from a variety of risks. NOTE: Security solutions are designed to act as deterrents. These deterrents ma...
Page 96 - Using passwords
Computer risk Security feature Unauthorized removal of the computer Security cable slot (used with an optional security cable) *Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or willnot load. You can use either a pointing device (To...
Page 97 - Setting passwords in Windows
Setting passwords in Windows Password Function Administrator password* Protects access to a Windows administrator-level account. NOTE: This password cannot be used to access Computer Setup contents. User password* Protects access to a Windows user account. *For information about setting a Windows ad...
Page 100 - Entering a BIOS administrator password; Managing a Computer Setup DriveLock password; Setting a DriveLock password
7. When prompted to type your new password again, leave the field empty, and then press enter . 8. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the arrow keys to select File > Save ...
Page 101 - Entering a DriveLock password
5. Use a pointing device or the arrow keys to select the hard drive you want to protect, and thenpress enter . 6. Read the warning. To continue, select YES . 7. When prompted, type a master password, and then press enter . 8. When prompted, type the master password again to confirm, and then press e...
Page 102 - Removing DriveLock protection; Using Computer Setup Automatic DriveLock; Entering an Automatic DriveLock password
8. When prompted, type the new password again to confirm, and then press enter . 9. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the arrow keys to select File > Save Changes and Exi...
Page 103 - Removing Automatic DriveLock protection; Using antivirus software
3. Use a pointing device or the arrow keys to select Security > Automatic DriveLock , and then press enter . 4. Use a pointing device or the arrow keys to select an internal hard drive, and then press enter . 5. Read the warning. To continue, select YES . 6. To save your changes and exit Computer...
Page 104 - Using firewall software; Installing critical security updates; Using HP ProtectTools Security Manager (select models
Using firewall software Firewalls are designed to prevent unauthorized access to a system or network. A firewall can be asoftware program you install on your computer and/or network, or it can be a solution made up ofboth hardware and software. There are two types of firewalls to consider: ● Host-ba...
Page 105 - Installing an optional security cable; Using the fingerprint reader (select models only)
Installing an optional security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. NOTE: The security cable slot on your computer may look slightly different from the illustration in this section. See Getting to know y...
Page 106 - Locating the fingerprint reader
Locating the fingerprint reader The fingerprint reader is a small metallic sensor that is located in one of the following areas of yourcomputer: ● Near the bottom of the TouchPad ● On the right side of the keyboard ● On the upper-right side of the display ● On the left side of the display Depending ...
Page 107 - 0 Maintenance; Adding or replacing memory modules
10 Maintenance Adding or replacing memory modules The computer has one memory module compartment. The capacity of the computer can be upgradedby adding a memory module to the vacant expansion memory module slot or by upgrading theexisting memory module in the primary memory module slot. WARNING! To ...
Page 109 - Cleaning your computer; Cleaning products
c. Gently press the memory module (3) down, applying pressure to both the left and right edges of the memory module, until the retention clips snap into place. CAUTION: To prevent damage to the memory module, be sure that you do not bend the memory module. 7. Replace the service door (see Replacing ...
Page 110 - Cleaning procedures; Cleaning the display
CAUTION: Avoid the following cleaning products: Strong solvents, such as alcohol, acetone, ammonium chloride, methylene chloride, andhydrocarbons, which can permanently damage the surface of the computer. Fibrous materials, such as paper towels, which can scratch the computer. Over time, dirt partic...
Page 112 - 1 Backup and recovery; Backing up your information
11 Backup and recovery To protect your information, use Windows Backup and Restore to back up individual files and folders,back up your entire hard drive, create system repair media (select models only) by using the installedoptical drive (select models only) or an optional external optical drive, o...
Page 113 - Performing a system recovery
(select models only) are used to start up (boot) the computer and repair the operating system in caseof system instability or failure. Your initial and subsequent backups allow you to restore your data andsettings if a failure occurs. From the Start screen, type backup , click Settings , and then se...
Page 114 - Using the Windows recovery tools; Using f11 recovery tools
Using the Windows recovery tools To recover information you previously backed up: ▲ From the Start screen, type h , and then select Help and Support . To recover your information using Startup Repair, follow these steps: CAUTION: Some Startup Repair options will completely erase and reformat the har...
Page 115 - Using Windows 8 operating system media (purchased separately); Using Windows Refresh for quick and easy recovery
3. If the HP Recovery partition is listed, restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen. 5. Follow the on-screen ins...
Page 116 - Remove everything and reinstall Windows
To start Refresh: 1. On the Start screen, point to the far-right upper or lower corner of the screen to display thecharms. 2. Click Settings . 3. Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen. 4. Under Refresh your PC without a...
Page 117 - Using HP Software Setup
Using HP Software Setup HP Software Setup can be used to reinstall drivers or select software that has been corrupted ordeleted from the system. 1. From the Start screen, type HP Software Setup , and select apps. 2. Open HP Software Setup. 3. Follow the on screen directions to reinstall drivers or s...
Page 118 - System Diagnostics; Using Computer Setup; Starting Computer Setup; Navigating and selecting in Computer Setup
12 Computer Setup (BIOS) and Advanced System Diagnostics Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the inputand output devices on the system (such as disk drives, display, keyboard, mouse, and printer).Computer Setup includes setting...
Page 119 - Restoring factory settings in Computer Setup
To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes: Click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File > Ignore ...
Page 120 - Updating the BIOS; Determining the BIOS version; Downloading a BIOS update
Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs . Some download packages contain a file named Readme.txt, which contains information regardinginstalling and troubleshooting the fil...
Page 121 - Using Advanced System Diagnostics
NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. BIOS installation procedures vary. Follow any instructions that are displayed on the screen after thedownload is complete. If no instructions are...
Page 123 - Contacting support
13 Support Contacting support If the information provided in this user guide or Help and Support does not address your questions,you can contact support. For U.S. support, go to http://www.hp.com/go/contactHP . For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html . Here...
Page 124 - Labels
Labels The labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the computer: ● Service label—Provides important information, including the following: Component (1) Product name (2) Serial number (s/n) (3) Part number/Pro...
Page 125 - 4 Specifications
14 Specifications ● Input power ● Operating environment 113
Page 127 - Operating environment
Operating environment Factor Metric U.S. Temperature Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating -15...
Page 128 - Traveling with the computer
A Traveling with the computer For best results, follow these traveling and shipping tips: ● Prepare the computer for traveling or shipping: ◦ Back up your information. ◦ Remove all discs and all external media cards, such as digital cards. CAUTION: To reduce the risk of damage to the computer, damag...
Page 130 - Troubleshooting; Troubleshooting resources; Resolving issues; The computer is unable to start up
B Troubleshooting Troubleshooting resources ● Access website links and additional information about the computer through Help and Support.From the Start screen, type h , and then select Help and Support . NOTE: Some checkup and repair tools require an Internet connection. HP also provides additional...
Page 131 - The computer screen is blank; Software is functioning abnormally; The computer is on but not responding; The computer is unusually warm
The computer screen is blank If the screen is blank but you have not turned off the computer, one or more of these settings may bethe cause: ● The computer may be in the Sleep state. To exit Sleep, briefly press the power button. Sleep isan energy-saving feature that turns off the display. Sleep can...
Page 132 - The optical disc tray does not open for removal of a CD or DVD
An external device is not working Follow these suggestions if an external device does not function as expected: ● Turn on the device according to the manufacturer's instructions. ● Be sure that all device connections are secure. ● Be sure that the device is receiving electrical power. ● Be sure that...
Page 136 - Electrostatic discharge
C Electrostatic discharge Electrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors ma...
Page 137 - Index
Index Symbols/Numerics 1394 cable, connecting 601394 devices connecting 60defined 59removing 60 1394 port, identifying 13 A AC adapter, testing 53accessory battery connector, identifying 18 administrator password 85advanced system diagnostics 109 airport security devices 64antivirus software 91audio...