Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard,flat surface. Do not allow another hard surface, such as an adjoining optional ...
Page 5 - Table of contents
Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification ........................................................................................
Page 8 - Product description
1 Product description Category Description AMD models Intel models Product name Compaq Presario CQ58 Notebook PC √ HP 2000 Notebook PC √ √ Processors AMD processors C-60 1.333-GHz processor (1066-MHz memory speed, dual core,9 W) √ E-300 1.3-GHz processor (1066-MHz memory speed, dual core,18 W) √ E2-...
Page 13 - External component identification; Right side
2 External component identification Right side Component Description (1) Optical drive Reads an optical disc. NOTE: On select models, the optical drive also writes to an optical disc. (2) Optical drive light ● Green: The optical drive is being accessed. ● Off: The optical drive is idle. (3) Optical ...
Page 15 - Front
Component Description (9) Hard drive light ● Blinking white: The hard drive is being accessed. (10) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state, whichis an energy-saving mode. The computer shuts offpower to the display and other unneeded components. ...
Page 17 - Top; TouchPad
Top TouchPad Component Description (1) TouchPad on/off button Turns the TouchPad on or off. (2) TouchPad light ● On: The TouchPad is off. ● Off: The TouchPad is on. (3) TouchPad zone Moves the on-screen pointer and selects or activates itemson the screen. (4) Left TouchPad button Functions like the ...
Page 18 - Lights
Lights Component Description (1) Caps lock light On: Caps lock is on, which switches the keys to all capitalletters. (2) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state,which is an energy-saving mode. The computer shutsoff power to the display and other ...
Page 19 - Buttons
Buttons Component Description Power button ● When the computer is off, press the button to turn onthe computer. ● When the computer is in the Sleep state, press thebutton briefly to exit Sleep. ● When the computer is in Hibernation, press the buttondown briefly to exit Hibernation. If the computer h...
Page 20 - Keys
Keys Component Description (1) esc key Displays system information when pressed in combinationwith the fn key. (2) fn key Displays system information when pressed in combinationwith the esc key. (3) Windows 8 logo key Windows 8: Returns you to the Start screen from an openapp or the Desktop. NOTE: P...
Page 21 - Bottom
Bottom Component Description (1) Battery bay Holds the battery. (2) Vents (3) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internalfan to cycle on and off during routine operation....
Page 22 - Illustrated parts catalog
3 Illustrated parts catalog Computer major components Computer major components 15
Page 33 - Removal and replacement procedures; Preliminary replacement requirements; Tools required; Service considerations; Plastic parts
4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Magnetic screwdriver ● Phillips P0 and P1 screwdrivers Service considerations The following secti...
Page 34 - Drive handling; Grounding guidelines; Electrostatic discharge damage
Drive handling CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether thecomputer is o...
Page 37 - Equipment guidelines
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexiblestraps with a minimum of one megohm ±10% resistance in the ground cords. To provide properg...
Page 38 - Component replacement procedures; Service tag and PCID label; Service tag
Component replacement procedures This chapter provides removal and replacement procedures. Make special note of each screw's size and location during removal and replacement. Service tag and PCID label Service tag When ordering parts or requesting information, provide the computer serial number and ...
Page 39 - PCID label; Windows 8 models
PCID label The PCID label provides the information required to properly reset the notebook firmware (BIOS)back to factory shipped specifications when replacing the system board. The label may have adifferent number of characters depending on the operating system on the computer. Windows 8 models Non...
Page 40 - Computer feet
Computer feet Description Spare part number Rubber computer feet 685103-001 The computer feet are adhesive-backed rubber pads. There are 4 rubber feet that attach to the baseenclosure in the locations illustrated below. Component replacement procedures 33
Page 41 - Battery
Battery Description Spare part number 6-cell, 55-Whr, 2.55-Ah Li-ion battery 593554-001 6-cell, 47-Whr, 2.20-Ah Li-ion battery 593553-001 Before disassembling the computer, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe compute...
Page 49 - WLAN module
WLAN module Description Spare part number Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter 675794-001 Atheros 9485GN 802.11b/g/n 1x1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001 Broadcom 4313GN 802.11b/g/n 1x1 WiFi and 20702 Bluetooth 4.0 Combo Adapter 657325-001 Ralink WLAN Ralink Ripple3 RT5390...
Page 52 - Memory module
Memory module Description Spare part number 4-GB (PC3, 12800, 1600-MHz) 641369-001 2-GB (PC3, 12800, 1600-MHz) 652972-001 Before removing a memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shu...
Page 54 - Hard drive
Hard drive NOTE: The hard drive spare part kit does not include the hard drive cable or bracket. The hard drive cable and bracket are included in the Hard Drive Hardware Kit. Description Spare part number 750-GB, 5400-rpm, 9.5-mm 634250-001 640-GB, 5400-rpm, 9.5-mm 669300-001 500-GB, 5400-rpm, 9.5-m...
Page 58 - Optical drive
Optical drive NOTE: The optical drive spare part kit includes the rear optical drive bracket but does not include the optical drive cable or cable bracket. The optical drive cable and cable bracket are included in theoptical drive cable kit. See Optical drive cable on page 85 for more information ab...
Page 60 - Keyboard
Keyboard NOTE: The keyboard spare part kit includes a keyboard cable. Description Spare part number Keyboard for use in Brazil 698694-201 Keyboard for use in India 698694-D61 Keyboard for use in Latin America 698694-161 Keyboard for use in South Korea 698694-AD1 Keyboard for use in Taiwan 698694-AB1...
Page 64 - Top cover
Top cover NOTE: The top cover spare part kit includes the TouchPad. However, it does not include the TouchPad cables. The TouchPad cables are included with the TouchPad button board. For moreinformation on the TouchPad button board, see TouchPad button board on page 63 . Description Spare part numbe...
Page 68 - Power button board
Power button board Description Spare part number Power button board (includes cable) 685098-001 Before removing the power button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through t...
Page 70 - TouchPad button board
TouchPad button board Description Spare part number TouchPad button board (includes bracket and cables) 685099-001 Before removing the TouchPad button board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then ...
Page 72 - Speakers
Speakers Description Spare part number Speakers (includes left and right speakers and cable) 685106-001 Before removing the speakers, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the...
Page 74 - USB board
USB board Description Spare part number USB board (includes cable) 685097-001 Before removing the USB board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system. 2. Dis...
Page 78 - Display assembly
Display assembly This section describes removing the display assembly in its entirety and disassembling all the displaysubcomponents. If you only need to remove the display bezel, webcam/microphone module, or display panel, you donot need to remove the entire display assembly from the computer. See ...
Page 88 - System board
System board NOTE: The system board spare part kit includes replacement thermal materials (including a thermal pad). Description Spare part number System board for use only with computer models equipped with an AMD E2-1800 processor ● For use in models without Windows 8 688853-001 ● For use in model...
Page 92 - Optical drive cable
Optical drive cable Description Spare part number Optical drive cable (includes cable bracket) 685084-001 Before removing the optical drive cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it dow...
Page 94 - Fan/heat sink assembly
Fan/heat sink assembly NOTE: The fan/heat sink assembly spare part kit includes replacement thermal materials. Description Spare part number Fan/heat sink assembly for use only with computer models equipped with an AMD processor 688281-001 Fan/heat sink assembly for use only with computer models equ...
Page 100 - Processor
Processor NOTE: This section applies only to computer models equipped with an Intel processor. AMD processors come soldered to the system board and cannot be removed or replaced. NOTE: The processor spare part kit includes replacement thermal materials. Description Spare part number Intel Core i5 pr...
Page 103 - Updating the BIOS; Determining the BIOS version; Main
5 Using Setup Utility (BIOS) and SystemDiagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input andoutput devices on the system (such as disk drives, display, keyboard, mouse, and printer). SetupUtility (BIOS) includes settings for the types of dev...
Page 104 - Downloading a BIOS update; HP Support Assistant
Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using theAC adapter. Do not download or install a BIOS update while the computer is runni...
Page 105 - Using System Diagnostics
Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware isfunctioning properly. To start System Diagnostics: 1. Turn on or restart the computer, quickly press esc , and then press f2 . 2. Click the diagnostic test you want to run, and then...
Page 106 - Specifications
6 Specifications Computer specifications Metric U.S. Dimensions Depth 23.1 cm 9.09 in Width 34.2 cm 13.46 in Height (front to back) 3.00 to 3.55 cm 1.18 to 1.40 in Weight 2.19 kg 4.84 lb Input power Operating voltage and current 18.5 V dc @ 3.5 A or 19.5 V dc @ 3.33 A – 65 W 19 V dc @ 4.74 A or 19.5...
Page 108 - Hard drive specifications
Hard drive specifications 750-GB* 640-GB* 500-GB* 320-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Length 100.4 mm 100.4 mm 100.4 mm 100.4 mm Width 69.9 mm 69.9 mm 69.9 mm 69.9 mm Weight 115 g 98.8 g 98.8 g 98.8 g Interface type SATA SATA SATA SATA Transfer rate Synchronous (maximum) 300 MB/sec...
Page 110 - Creating recovery media and backups; Creating HP Recovery media
Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup. 1. After you successfully set up the computer, create HP Recovery media. This step creates abackup of the HP Recovery partition on the computer. The backup can be used to reinstall theorig...
Page 111 - HP Recovery Manager
software programs installed at the factory, and then configures the settings for the programs. HPRecovery media can also be used to customize the system or aid in the replacement of a hard drive. ● Only one set of HP Recovery media can be created. Handle these recovery tools carefully, andkeep them ...
Page 112 - Restore and recovery
Restore and recovery There are several options for recovering your system. Choose the method that best matches yoursituation and level of expertise: ● If you need to restore your personal files and data, you can use Windows File History to restoreyour information from the backups you created. For mo...
Page 114 - Recovering using HP Recovery Manager; What you need to know
3. Click Change PC settings in the bottom-right corner of the screen, and then select General from the PC settings screen. 4. Under Remove everything and reinstall Windows , select Get started , and follow the on- screen instructions. Recovering using HP Recovery Manager HP Recovery Manager software...
Page 115 - Using HP Recovery media to recover; Changing the computer boot order; Removing the HP Recovery partition
To start HP Recovery Manager from the HP Recovery partition: 1. Press f11 while the computer boots. – or – Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select HP Recovery Manager , and follow the on-screen instructions. Using HP Recovery med...
Page 116 - Remove Recovery Partition
IMPORTANT: Removing the HP Recovery partition means you can no longer use Windows Refresh, the Windows Remove everything and reinstall Windows option, or the HP RecoveryManager option for minimized image recovery. Create HP Recovery media before removing theRecovery partition to ensure you have reco...
Page 117 - Power cord set requirements; Requirements for all countries
8 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to120 volts ac, or from 220 to 240 volts ac. The 3-conductor power cord set included with the computer meets the requirements for use in thecountry or region where the equi...
Page 118 - Requirements for specific countries and regions
Requirements for specific countries and regions Country/region Accredited agency Applicable note number Argentina IRAM 1 Australia SAA 1 Austria OVE 1 Belgium CEBEC 1 Brazil ABNT 1 Canada CSA 2 Chile IMQ 1 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 India ISI 1 Israel SII 1 Italy IMQ ...
Page 120 - Recycling
9 Recycling Battery When a non-rechargeable or rechargeable battery has reached the end of its useful life, do notdispose of the battery in general household waste. Follow the local laws and regulations in your areafor battery disposal. HP encourages customers to recycle used electronic hardware, HP...
Page 126 - Index
Index A AC adapter spare part number 25 AC adapter light identifying 6 action keys identifying 13 antennas illustrated 20removing 79spare part number 24 audio product description 3 audio-in (microphone) jack identifying 7 audio-out (headphone) jack identifying 7 B back up personal files 103 base enc...