Page 3 - Safety warning notice
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only ona hard, flat surface. Do not allow another hard surface, such as an adjoining o...
Page 5 - Table of contents
Table of contents 1 Starting right ................................................................................................................................................... 1 Best practices .......................................................................................................
Page 11 - Starting right; Best practices
1 Starting right This computer is a powerful tool designed to enhance your work and entertainment. Read thischapter to learn about best practices after setup, fun things to do with your computer, and where toget more HP resources. Best practices To get the most out of your smart investment, after yo...
Page 12 - Fun things to do
Fun things to do ● You know that you can watch a YouTube video on the computer. But did you know that you canalso connect your computer to a TV or gaming console? For more information, see Connecting an HDMI device on page 27 . ● You know you can listen to music on the computer. But did you know tha...
Page 14 - Getting to know your computer; Finding your hardware and software information; Locating hardware; Locating software
2 Getting to know your computer Finding your hardware and software information Locating hardware To find out what hardware is installed on your computer: 1. From the Start screen, type c , and then select Control Panel . 2. Select System and Security , and then in the System area, select Device Mana...
Page 16 - Left side
Left side Component Description (1) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from beingmishandled or stolen. (2) Vents (2) Enable airflow to cool internal components. NOTE:...
Page 18 - Display
Display Component Description (1) Internal display switch Turns off the display and initiates Sleep if the display is closedwhile the power is on. NOTE: The internal display switch is not visible from the outside of the computer. (2) Internal microphones (2) Record sound. (3) Webcam light On: The we...
Page 19 - TouchPad
Top TouchPad Component Description (1) TouchPad zone Moves the on-screen pointer and selects or activates itemson the screen. NOTE: The TouchPad also supports edge-swipe gestures. For more information, see Edge swipes on page 33 . (2) Left TouchPad button Functions like the left button on an externa...
Page 20 - Lights
Lights Component Description (1) Power light ● White: The computer is on. ● Blinking white: The computer is in the Sleep state,which is an energy-saving mode. The computer shutsoff power to the display and other unneededcomponents. ● Off: The computer is off or in Hibernation. Hibernationis an energ...
Page 21 - Buttons and speakers
Component Description (4) Caps lock light On: Caps lock is on, which switches the keys to all capitalletters. (5) Fingerprint reader light ● White: The fingerprint authentication was successful. ● Amber: The fingerprint authentication failed. Buttons and speakers Top 11
Page 23 - Keys
Keys Component Description (1) esc key Reveals system information when pressed in combinationwith the fn key. (2) fn key Executes frequently used system functions when pressedin combination with the b key, the spacebar , or the esc key. (3) Windows key Returns you to the Start screen from an open ap...
Page 24 - Bottom
Bottom Component Description (1) HP Triple Bass Reflex Subwoofer Provides superior bass sound. (2) Vents (4) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. Itis normal for the internal fan to cycle on an...
Page 26 - Labels
Labels The labels affixed to the computer provide information you may need when you troubleshoot systemproblems or travel internationally with the computer. The labels are in easily accessible locations. ● Service label—Provides important information, including the following: NOTE: Your label may lo...
Page 27 - Connecting to a network; Using the wireless controls; Using the wireless button
3 Connecting to a network Your computer can travel with you wherever you go. But even at home, you can explore the globeand access information from millions of websites using your computer and a wired or wirelessnetwork connection. This chapter will help you get connected to that world. Connecting t...
Page 28 - Using operating system controls; Using a WLAN; Using an Internet service provider
Because the wireless devices are enabled at the factory, you can use the wireless button to turn on orturn off the wireless devices simultaneously. Using operating system controls The Network and Sharing Center allows you to set up a connection or network, connect to a network,manage wireless networ...
Page 30 - Connecting to a WLAN; Using Bluetooth wireless devices (select models only)
Wireless encryption uses security settings to encrypt and decrypt data that is transmitted overthe network. For more information, from the Start screen, type h , and then select Help and Support . Connecting to a WLAN To connect to the WLAN, follow these steps: 1. Be sure that the WLAN device is on....
Page 31 - Connecting to a wired network
Connecting to a wired network There are 2 kinds of wired connections: local area network (LAN) and modem connection. A LANconnection uses a network cable and is much faster than a modem connection, which uses atelephone cable. Both cables are sold separately. WARNING! To reduce the risk of electric ...
Page 32 - Enjoying entertainment features
4 Enjoying entertainment features Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage yourmusic, and download and watch movies. Or, to make your computer an even more powerfulentertainment center, connect external devices like a monitor, projector, or TV, or sp...
Page 34 - Using audio; Connecting speakers
Component Description (8) USB 3.0 charging port Connects an optional USB device. The USB 3.0charging port can also charge select models of cellphones and MP3 players, even when the computeris off. NOTE: A USB charging port (also referred to as a USB powered port) allows you to charge connectedUSB de...
Page 35 - Connecting headphones; Connecting a microphone; Accessing Beats Audio Control Panel; Enabling and disabling Beats Audio (select models only)
Connecting headphones You can connect wired headphones to the headphone jack on your computer. To connect wireless headphones to your computer, follow the device manufacturer's instructions. WARNING! To reduce the risk of personal injury, lower the volume setting before putting on headphones, earbud...
Page 36 - Checking the sound
Checking the sound To check the audio functions on your computer, follow these steps: Mode Steps 1. Swipe from the right edge of the TouchPad or touch screen (select models only) to displaythe charms, tap Search , and then tap the search box. 2. Type c , tap Control Panel, tap Hardware and Sound , a...
Page 37 - Using video; Connecting an HDMI device
Using video Your HP computer is a powerful video device that enables you to watch streaming video from yourfavorite websites and download video and movies to watch on your computer without needing toconnect to a network. To enhance your viewing enjoyment, use one of the video ports on the computer t...
Page 38 - Configuring HDMI audio settings; Using Intel Wireless Display (select models only); Managing your audio and video files
NOTE: Adjust the screen resolution of the external device, especially if you choose the “Extend” option. From the Start screen, type c , and then select Control Panel from the list of applications. Select Appearance and Personalization . Under Display , select Adjust screen resolution for best resul...
Page 39 - Using the TouchPad
5 Navigating using touch gestures,pointing devices and the keyboard Your computer allows navigation using touch gestures (select models only) in addition to thekeyboard and mouse. Touch gestures can be used on your computer TouchPad or on a touch screen(select models only). NOTE: An external USB mou...
Page 40 - Tapping
To turn a gesture off or on: 1. From the Synaptics ClickPad screen, select or clear the check box next to the gesture that you want to turn on or off. 2. Select Apply , and then select OK . Tapping To make an on-screen selection, use the tap function on the TouchPad. ● Point to an item on the screen...
Page 41 - Scrolling
Scrolling Scrolling is useful for moving up, down, or sideways on a page or image. ● Place two fingers slightly apart on the TouchPad zone and then drag them up, down, left, orright. Pinching/zooming Pinching and zooming allow you to zoom in or out on images or text. ● Zoom in by placing two fingers...
Page 45 - Using touch screen gestures (select models only)
Using touch screen gestures (select models only) A touch screen computer allows you to control items on the screen directly with your fingers. TIP: On touch screen computers, you can perform the gestures on the screen or on the TouchPad. You can also perform on-screen actions with the keyboard and m...
Page 50 - Using the keys; Using the action keys
TIP: The Windows key on the keyboard allows you to quickly return to the Start screen from an open app or the Windows desktop. Pressing the Windows key again will return you to the previousscreen. NOTE: Depending on the country or region, your keyboard may have different keys and keyboard functions ...
Page 51 - Using Microsoft Windows 8 shortcut keys
Icon Key Description f7 Decreases speaker volume incrementally as long as you hold down the key. f8 Increases speaker volume incrementally as long as you hold down the key. f9 Plays the previous track of an audio CD or the previous section of a DVD or a BD. f10 Begins, pauses, or resumes playback of...
Page 52 - Using the integrated numeric keypad
Using the hot keys (select models only) A hot key is a combination of the fn key and the esc key, the b key, or the spacebar . To use a hot key: ▲ Briefly press the fn key, and then briefly press the second key of the combination. Function Hot key Description Reveals system information. fn + esc Rev...
Page 53 - Managing power; Intel Rapid Start Technology (select models only)
6 Managing power Your computer can operate on either battery power or external power. When the computer is onlyrunning on battery power and an AC power source is not available to charge the battery, it isimportant to monitor and conserve the battery charge. Your computer supports power plans tomanag...
Page 54 - Initiating and exiting Sleep
NOTE: Rapid Start Technology can be disabled in Setup Utility (BIOS). If you want to be able to initiate the Hibernation state, you must enable user-initiated Hibernation using Power Options. See Enabling and exiting user-initiated hibernation on page 44 . Initiating and exiting Sleep With the compu...
Page 55 - Setting password protection on wakeup; Using the power meter and power settings; Running on battery power; Removing a user-replaceable battery
NOTE: If you have set a password to be required on wakeup, you must enter your Windows password before your work will return to the screen. Setting password protection on wakeup To set the computer to prompt for a password when the computer exits Sleep or Hibernation, followthese steps: 1. From the ...
Page 56 - Finding battery information; Conserving battery power
CAUTION: Removing a user-replaceable battery that is the sole power source for the computer can cause loss of information. To prevent loss of information, save your work or shut down the computerthrough Windows before removing the battery. 1. Turn the computer upside down on a flat surface. 2. Slide...
Page 57 - Identifying low battery levels; Resolving a low battery level; Resolving a low battery level when external power is available; Storing a user-replaceable battery
Identifying low battery levels When a battery that is the sole power source for the computer reaches a low or critical battery level,the following behavior occurs: ● The battery light (select models only) indicates a low or critical battery level. – or – ● The power meter icon on the Windows desktop...
Page 58 - Disposing of a user-replaceable battery; Replacing a user-replaceable battery; Running on external AC power
Disposing of a user-replaceable battery WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short external contacts; do not dispose of in fire or water. See the Regulatory, Safety and Environmental Notices for proper battery disposal. To access this guide, fr...
Page 59 - Troubleshooting power problems; Refreshing your software content with Intel Smart
Troubleshooting power problems Test the AC adapter if the computer exhibits any of the following symptoms when it is connected toAC power: ● The computer does not turn on. ● The display does not turn on. ● The power lights are off. To test the AC adapter: 1. Shut down the computer. 2. Remove the bat...
Page 61 - Managing and sharing information
7 Managing and sharing information Drives are digital storage devices that help you store, manage, share, and access information. Yourcomputer has an internal hard drive or a solid state drive that stores your computer's software,operating system, and also provides storage for all of your personal f...
Page 62 - Connecting a powered USB device
Connecting a USB device CAUTION: To reduce the risk of damage to a USB connector, use minimal force to connect the device. ▲ Connect the USB cable for the device to the USB port. NOTE: The USB port on your computer may look slightly different from the illustration in this section. A sound indicates ...
Page 63 - Inserting and removing a digital storage card
To disconnect an unpowered external device, stop the device, and then disconnect it from thecomputer. To disconnect a powered external device, turn off the device, disconnect it from thecomputer, and then unplug the AC power cord. Inserting and removing a digital storage card To insert a digital sto...
Page 64 - Using optical drives
NOTE: If the card is not ejected, pull the card out of the slot. Using optical drives An optical disc drive uses laser light to read or store large amounts of information. Some drives canonly read information, but others can also write (burn) information onto a blank disc. Use these tips for best pe...
Page 67 - Sharing data and drives and accessing software
3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. 4. Close the disc tray and plac...
Page 69 - Maintaining your computer; Improving performance; Handling drives
8 Maintaining your computer It is important to perform regular maintenance to keep your computer in optimal condition. Thischapter provides information about improving the performance of your computer by running toolssuch as Disk Defragmenter and Disk Cleanup. It also provides information about upda...
Page 70 - Replacing the primary hard drive
● Do not type on the keyboard or move the computer while an optical drive is writing to a disc. Thewrite process is sensitive to vibration. ● Before you move a computer that is connected to an external hard drive, initiate Sleep and allowthe screen to clear, or properly disconnect the external hard ...
Page 72 - Replacing the secondary hard drive (select models only)
4. Remove the hard drive bracket (1) , and then remove the connector (2) from the hard drive. To install a hard drive, reverse this procedure. Replacing the secondary hard drive (select models only) CAUTION: Drives are fragile computer components that must be handled with care. Do not drop a drive, ...
Page 75 - Using Disk Cleanup; Adding or replacing memory modules
works harder to locate files, thus slowing down the computer. Disk Defragmenter consolidates (orphysically reorganizes) the fragmented files and folders on the hard drive so that the system can runmore efficiently. NOTE: It is not necessary to run Disk Defragmenter on solid-state drives. After you s...
Page 79 - Cleaning the TouchPad and keyboard
Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis to the latest versions.Updates can resolve issues and bring new features and options to your computer. Technology isalways changing, and updating programs and drivers allows your computer to run ...
Page 80 - Traveling with or shipping your computer
Traveling with or shipping your computer If you have to travel with or ship your computer, here are some tips to keep in mind to keep yourequipment safe. ● Prepare the computer for traveling or shipping: ◦ Back up your information to an external drive. ◦ Remove all discs and all external media cards...
Page 81 - Using passwords
9 Securing your computer andinformation Computer security is essential for protecting the confidentiality, integrity, and availability of yourinformation. Standard security solutions provided by the Windows operating system, HP applications,the non-Windows Setup Utility (BIOS), and other third-party...
Page 82 - Setting Windows passwords
● Change your passwords at least every three months. ● An ideal password is long and has letters, punctuation, symbols, and numbers. ● Before you send your computer for service, back up your files, delete confidential files, and thenremove all password settings. For additional information about Wind...
Page 83 - Using the fingerprint reader; Registering fingerprints
To set, change, or delete an administrator or power-on password in Setup Utility (BIOS): 1. To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc , and then press f10 . 2. Use the arrow keys to select Security , and then follow the on-screen instructions. Your changes tak...
Page 84 - Using your registered fingerprint to log on to Windows; Using Internet security software; Using antivirus software; Using firewall software
Using your registered fingerprint to log on to Windows To log on to Windows using your fingerprint: 1. After you register your fingerprints, restart Windows. 2. Swipe any of your registered fingerprints to log on to Windows. Using Internet security software When you use your computer to access email...
Page 85 - Installing software updates; Installing critical security updates; Installing HP and third-party software updates; Securing your wireless network
Installing software updates HP, Microsoft Windows, and third-party software installed on your computer should be regularlyupdated to correct security problems and improve software performance. For more information, seeUpdating programs and drivers. Installing critical security updates CAUTION: Micro...
Page 87 - Diagnostics; Updating the BIOS; Determining the BIOS version
10 Using Setup Utility (BIOS) and System Diagnostics Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input andoutput devices on the system (such as disk drives, display, keyboard, mouse, and printer). SetupUtility (BIOS) includes settings for the types of d...
Page 88 - Downloading a BIOS update
Downloading a BIOS update CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using theAC adapter. Do not download or install a BIOS update while the computer is runni...
Page 89 - Using System Diagnostics
Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware isfunctioning properly. To start System Diagnostics: 1. Turn on or restart the computer, quickly press esc , and then press f2 . 2. Click the diagnostic test you want to run, and then...
Page 90 - Creating recovery media and backups
11 Backing up, restoring, and recovering Your computer includes tools provided by HP and the operating system to help you safeguard yourinformation and retrieve it if you ever need to. These tools will help you return your computer to aproper working state or even back to the original factory state,...
Page 91 - Creating HP Recovery media
See Creating HP Recovery media on page 81 . 2. As you add hardware and software programs, create system restore points. A system restorepoint is a snapshot of certain hard drive contents saved by Windows System Restore at aspecific time. A system restore point contains information that Windows uses,...
Page 92 - Restore and recovery
● The creation process can take up to an hour or more. Do not interrupt the creation process. ● If necessary, you can exit the program before you have finished creating all of the recoveryDVDs. HP Recovery Manager will finish burning the current DVD. The next time you start HPRecovery Manager, you w...
Page 93 - Using Windows Refresh for quick and easy recovery
● If you want to recover the computer's original factory partitioning and content, you can choosethe System Recovery option from the HP Recovery media. For more information, see Recovering using HP Recovery Manager on page 84 . ● If you have replaced the hard drive, you can use the Factory Reset opt...
Page 94 - Recovering using HP Recovery Manager; What you need to know
To use the f11 key: 1. Press f11 while the computer boots. – or – Press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Reset your PC , and then follow the on-screen instructions. To use the Start screen: 1. From the Start screen, point to the...
Page 95 - Using HP Recovery media to recover; Changing the computer boot order
IMPORTANT: HP Recovery Manager does not automatically provide backups of your personal data. Before beginning recovery, back up any personal data you wish to retain. Using the HP Recovery partition to recover a minimized image (select models only) The HP Recovery partition (select models only) allow...
Page 96 - Removing the HP Recovery partition
Removing the HP Recovery partition HP Recovery Manager software allows you to remove the HP Recovery partition to free up hard drivespace. IMPORTANT: Removing the HP Recovery partition means you can no longer use Windows Refresh, the Windows Remove everything and reinstall Windows option, or the HP ...
Page 97 - 2 Specifications
12 Specifications Input power The power information in this section may be helpful if you plan to travel internationally with thecomputer. The computer operates on DC power, which can be supplied by an AC or a DC power source. TheAC power source must be rated at 100–240 V, 50–60 Hz. Although the com...
Page 98 - Operating environment
Operating environment Factor Metric U.S. Temperature Operating 5°C to 35°C 41°F to 95°F Nonoperating -20°C to 60°C -4°F to 140°F Relative humidity (noncondensing) Operating 10% to 90% 10% to 90% Nonoperating 5% to 95% 5% to 95% Maximum altitude (unpressurized) Operating -15 m to 3,048 m -50 ft to 10...
Page 99 - 3 Electrostatic Discharge
13 Electrostatic Discharge Electrostatic discharge is the release of static electricity when two objects come into contact—forexample, the shock you receive when you walk across the carpet and touch a metal door knob. A discharge of static electricity from fingers or other electrostatic conductors m...
Page 100 - Index
Index A AC adapter 5 testing 49 action keys decrease screen brightness 40 Help and Support 40identifying 13increase screen brightness 40next track or section 41play, pause, resume 41previous track or section 41radiance backlight keyboard 40 switch screen image 40volume down 41volume mute 40volume up...